Job48
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Having same issue on my system. Win10pro x64. Current version of Malwarebytes Premium. The daily scan finds one potentially unwanted program that is a registry key, and 2 potentially unwanted modifications. I can exclude files, but when I check the boxes to the left of the threat scan results, the next button at the bottom right changes to "Quarantine Selected". On the settings tab, under Exclusions. when I click Add Exclusion, there is no option listed to add a registry key or otherwise tell Malwarebytes Premium to not bring these 3 items up again. I have had this computer setup for over a year. No changes in this regard. All of a sudden a few weeks ago I get these threat scan issues.
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Malwarebytes Web Protection Won't Start
Job48 replied to Sichuan's topic in Malwarebytes for Windows Support Forum
Fixed. -
Malwarebytes Web Protection Won't Start
Job48 replied to Sichuan's topic in Malwarebytes for Windows Support Forum
1-27-18 Was using my computer. Received an error message from Malwarebytes Premium 3.3.1. Running Win10 Pro x64. See file malwarebytes1.png. Tried rebooting. No change. Web Protection will not enable. Ultimately get malwarebytes2.png. I turned on beta updates, ran update. No application updates. This may be unrelated, but when I restart computer, both times I get a holdup on shutdown for .net-broadcasteventwindow.4.0.0.0.358a177.0. Based on above conversation, I assume this will not be solved by reinstalling. -
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It's back. Attached is a screen capture of Chrome with the latest iteration of the madness. I also got the full tab this time including the pop up message. Chrome is locked up. I tried to load Chrome's task manager with Shift Escape, no success. After hitting X to close, another window popped up saying flash player was ready to install. I X'd that window too. I have uninstalled all extensions to Chrome. I have uninstalled many of the programs that I installed since 1-1-2015 last night. So far, nothing is helping. Next?
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Several months ago, this started, but only happened every 2 or 3 weeks. It is happening more frequently now, 2 days ago and today. The first 3 or 4 times the message was the same, but the website always changed - there was a tab opened to the listed website, but with nothing loaded. You could close the message and go on using Chrome. Here is an example: Yesterday downloaded and ran AdwCleaner. Results: AdwCleanerS0.txt cleaned, rebooted, the search provider stuff came back as soon as i opened Chrome. Figured out later. Discovered there was a bunch of files on MBAM Malware Exclusions. Removed all from the list. Ran full scan, found nothing. Run Norton Internet Security Version 21.6.0.32, ran full scan, found nothing. Today, the message totally changed. Top left was first, hit X, tall right was second, hit X, bottom left repeatedly came up until killing Chrome in Task Manager. It completely takes over Chrome, can't do anything else Ran AdwCleaner again. Results are: AdwCleanerS1.txt Finally figured out the search provider list in Chrome had these in the list, deleted all search providers except Google & DuckDuckGo. Subsequent scans show AdwCleanerR5.txt Downloaded and installed MBAR, came up clean, results are: mbar-log-2015-03-11 (18-07-24).txt Please help. For what it is worth, I NEVER search or view porn or anything like it. I bring this up because I saw it mentioned in another post asking for help. This seems to be some sort of Malware. BTW, searched for the phone number that came up today, found 855-999-8144 Old Assembly Point Rd, Lake George, New York at http://www.cjb.net/855/999.html AdwCleanerS0.txt AdwCleanerS1.txt