The error message I get when trying to open control panel or anything Internet Explorer based is the following: Problem Event Name: APPCRASH Application Name: Explorer.exe Application Version: 6.0.6002.18005 Application Timestamp: 49e01da5 Fault Module Name: ntdll.dll Fault Module Version: 6.0.6002.18881 Fault Module Timestamp: 51da3e27 Exception Code: c0000005 Exception Offset: 00066462 OS Version: 6.0.6002.2.2.0.768.3 Locale ID: 1033 Additional Information 1: 6514 Additional Information 2: 77029a8bc948ec13d313f7a464b3edc2 Additional Information 3: c101 Additional Informatio
Hello A while back, I downloaded an update for Quicktime and it downloaded with no issues. I'd say about two to three hours later, my entire desktop disappeared. I'm able to still use my computer but in order to get to what I need to get to, I have to Ctrl+Alt+Delete to locate programs using Task Manager. The programs show as minimized windows on the very bottom of the screen. I'm unable to access features such as the Control Panel. Is it possible I downloaded a virus? How do I get my desktop back again? Any help would be appreciated.