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Mike25660

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Everything posted by Mike25660

  1. Thanks. Update package 1.0.3803 corrected the issue on both my PCs.
  2. I am experiencing the same issue. Here is what Malwarebytes is doing on my Windows PC today: At start-up Real-time protection is ON, but then turns itself OFF. The warning is displayed, but protection cannot be turned ON. Malwarebytes progressively uses up nearly all of RAM. Malwarebytes services can be ended using Task Manager, but then it restarts itself and continues consuming the RAM up to near the maximum. Once Malwarebytes consume nearly all RAM, about 98%, it begins fluctuating between using 80-98% of RAM. It never seems to stop doing this.
  3. Georgi, Thanks. This all sounds reasonable. I'm a technical person so I like knowing some of the details. I will check out some of the tutorials. I hope you received the beer money (from Margaret's account). Mike
  4. Georgi, You had me install and run at least 8 applications to clean my computer. I didn't bother to read about any of them while following your directions. I will read about them, but I would appreciate your explanation about their use. I'm not looking for a lot of detail, just a general idea about the process. We ran Revo Uninstaller, FRST, AdwCleaner, JRT, Malwarebytes, HitmanPro, ESET, and SecurityCheck. What did they do and what was special about the order in which they were run? Should I run any of these periodically myself? Is Revo Uninstaller better than the built-in Windows application? I have Norton installed on this machine but I wasn't using it. It had started being a little more intrusive than I liked. I discussed this with a technician at a Microsoft store and was advised that the built-in Windows applications like Defender were good enough to protect against most things. Should I start using Norton again? What would a better protection strategy be, in your opinion? One of the sites I visited when I realized I needed help was bleepingcomputer.com. Of course, I see it in your signature line. Is it a pretty good and trustworthy site for information and help? If I wanted to learn more about malware and protection, would you recommend the tutorials on bleepingcomputer as a good place to start? Mike
  5. Georgi, The latest FRST log file is attached. The machine seems to be working fine. I haven't seen any adware or had any ransom threats for several days. I have several questions but I will wait until the work is done to ask them. Mike Fixlog.txt
  6. Georgi, ESET scan took a little over 3 hours. Both this log and the SecurityCheck log are attached. I didn't install the Norton toolbar because I want to ask you some questions about Norton before we finish. Mike ESETScanLog_02-22-2015.txt SecurityCheckLog.txt
  7. Georgi, The logs from FRST are attached. Based on your earlier comment, when I noticed that Developer Mode was enabled in Chrome I disabled it. Addition.txt FRST.txt
  8. Georgi, The requested scan logs are attached. HitmanPro automatically removed some cookies. I didn't made any menu selections and only clicked the "Next" button. The attached log files are from before and after one of those steps. Also, after rebooting, when I started Chrome is asked me about installing/activating some extension. I agreed, thinking they might be related to some of the applications you've asked me to install. Now, the Chrome/Settings/Extension page shows that the Developer Mode is enabled. The Chrome version shows it is 40.0.2214.115 m. Is this OK? Mike HitmanPro_20150222_1032.log HitmanPro_20150222_1033.log MalwarebytesScanLog_02-22-2015.txt
  9. Georgi, Yes, I was able to install the latest stable version of Chrome just as you instructed. I also downloaded, installed and ran both AdwCleaner and Junkware Removal Tool. JRT was run after shutting down both Malwarebytes and Windows Defender. The outputs of both of those programs are attached. Mike AdwCleanerS0.txt JRT.txt
  10. Georgi, I've completed these steps. Thanks Fixlog.txt
  11. I will follow your instructions. I look forward to working with you. Thanks
  12. I'm getting adware popups frequently in Google Chrome. If I could get some assistance in removing this stuff I would really appreciate it. Addition.txt FRST.txt
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