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jmiehls

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Everything posted by jmiehls

  1. Have tried to remove McAfee but it is not completely removed. Internet connectivity is only intermittent. malwarebyteslog.txt Addition.txt FRST.txt
  2. Updated Thunderbird, and Java Autoupdate said that it didn't need updating for this platform. May I reinstall Pokki Toolbar now? or is that a risky product for some reason? # DelFix v10.8 - Logfile created 14/02/2015 at 12:56:47 # Updated 29/07/2014 by Xplode # Username : Joanne - MIEHLSPC # Operating System : Windows 8.1 (64 bits) ~ Removing disinfection tools ... Deleted : C:\FRST Deleted : C:\AdwCleaner Deleted : C:\Users\Joanne\Downloads\FRST-OlderVersion Deleted : C:\Users\Joanne\Desktop\JRT.txt Deleted : C:\Users\Joanne\Downloads\Addition.txt Deleted : C:\Users\Joanne\Downloads\AdwCleaner.exe Deleted : C:\Users\Joanne\Downloads\esetsmartinstaller_enu.exe Deleted : C:\Users\Joanne\Downloads\Fixlog.txt Deleted : C:\Users\Joanne\Downloads\FRST.txt Deleted : C:\Users\Joanne\Downloads\FRST64.exe Deleted : C:\Users\Joanne\Downloads\JRT.exe Deleted : C:\Users\Joanne\Downloads\HijackThis.exe Deleted : C:\Users\Joanne\Downloads\SecurityCheck.exe Deleted : HKLM\SOFTWARE\AdwCleaner Deleted : HKLM\SOFTWARE\TrendMicro\Hijackthis ~ Cleaning system restore ... Deleted : RP #53 [scheduled Checkpoint | 01/21/2015 09:45:04] Deleted : RP #54 [Windows Update | 01/28/2015 22:38:16] Deleted : RP #55 [scheduled Checkpoint | 02/08/2015 17:53:38] Deleted : RP #56 [Removed Google Update Helper | 02/11/2015 18:06:35] New restore point created ! ~ Resetting system settings ... OK ########## - EOF - ##########
  3. Results of screen317's Security Check version 0.99.96 x64 (UAC is enabled) Internet Explorer 11 ``````````````Antivirus/Firewall Check:`````````````` Windows Firewall Enabled! Windows Defender WMI entry may not exist for antivirus; attempting automatic update. `````````Anti-malware/Other Utilities Check:````````` Java 7 Update 45 Java version 32-bit out of Date! Java 64-bit 8 Update 31 Adobe Flash Player 16.0.0.305 Mozilla Firefox (35.0.1) Mozilla Thunderbird 24.2.0 Thunderbird out of Date! ````````Process Check: objlist.exe by Laurent```````` Windows Defender MSMpEng.exe `````````````````System Health check````````````````` Total Fragmentation on Drive C: % ````````````````````End of Log`````````````````````` ESETSmartInstaller@High as downloader log: all ok # product=EOS # version=8 # OnlineScannerApp.exe=1.0.0.1 # OnlineScanner.ocx=1.0.0.7623 # api_version=3.0.2 # EOSSerial=872adecadc13db479bb03083e7294e5c # engine=22443 # end=finished # remove_checked=true # archives_checked=true # unwanted_checked=true # unsafe_checked=true # antistealth_checked=true # utc_time=2015-02-12 10:26:40 # local_time=2015-02-12 05:26:40 (-0500, Eastern Standard Time) # country="Canada" # lang=1033 # osver=6.2.9200 NT # compatibility_mode_1='' # compatibility_mode=5893 16776573 100 94 10085 13997919 0 0 # scanned=255146 # found=8 # cleaned=8 # scan_time=7321 sh=34E8066EF9CF3602ACC8EE775E386FA9A7764718 ft=1 fh=9be8e72e9edc28e5 vn="a variant of Win32/Adware.MultiPlug.EP application (cleaned by deleting - quarantined)" ac=C fn="C:\$Recycle.Bin\S-1-5-21-147322039-3566770512-478593251-1004\$RHQTGCO.exe" sh=0C410B0121FDE2F9BA045E170A9D27BBB2700B73 ft=0 fh=0000000000000000 vn="JS/Kryptik.ATB trojan (cleaned by deleting - quarantined)" ac=C fn="C:\AdwCleaner\Quarantine\C\Users\Joanne\AppData\Roaming\Mozilla\Firefox\Profiles\4sntc5fi.default\Extensions\ls8lv@29.com\content\bg.js.vir" sh=97ED98B19110D308535A937FB1C840167D80C223 ft=0 fh=0000000000000000 vn="JS/Kryptik.ATB trojan (cleaned by deleting - quarantined)" ac=C fn="C:\AdwCleaner\Quarantine\C\Users\Joanne\AppData\Roaming\Mozilla\Firefox\Profiles\4sntc5fi.default\Extensions\qX@3T2AI.edu\content\bg.js.vir" sh=0C410B0121FDE2F9BA045E170A9D27BBB2700B73 ft=0 fh=0000000000000000 vn="JS/Kryptik.ATB trojan (cleaned by deleting - quarantined)" ac=C fn="C:\AdwCleaner\Quarantine\C\Users\Kids\AppData\Roaming\Mozilla\Firefox\Profiles\bvpj2zp0.default\Extensions\ls8lv@29.com\content\bg.js.vir" sh=97ED98B19110D308535A937FB1C840167D80C223 ft=0 fh=0000000000000000 vn="JS/Kryptik.ATB trojan (cleaned by deleting - quarantined)" ac=C fn="C:\AdwCleaner\Quarantine\C\Users\Kids\AppData\Roaming\Mozilla\Firefox\Profiles\bvpj2zp0.default\Extensions\qX@3T2AI.edu\content\bg.js.vir" sh=D4CA5B6AC6CF302F9FD68AC7E2537F55D0D152A5 ft=1 fh=c71c0011687c6699 vn="a variant of Win32/SProtector.O potentially unwanted application (deleted - quarantined)" ac=C fn="C:\FRST\Quarantine\c\Program Files (x86)\TampaMonitor\TampaMonitor.dll" sh=34E8066EF9CF3602ACC8EE775E386FA9A7764718 ft=1 fh=9be8e72e9edc28e5 vn="a variant of Win32/Adware.MultiPlug.EP application (cleaned by deleting - quarantined)" ac=C fn="C:\FRST\Quarantine\c\ProgramData\{0329d0fe-19d4-f472-0329-9d0fe19d43f8}\minecraftdl_5677.exe.xBAD" sh=FEACC519F9AE4E3E1A92A20AF6838DEF443EACA0 ft=1 fh=c1dc82b14d719a8e vn="Win32/OneInstaller.C potentially unwanted application (deleted - quarantined)" ac=C fn="C:\Users\Joanne\Downloads\Minecraft_1.7.2.exe"
  4. Results of screen317's Security Check version 0.99.96 x64 (UAC is enabled) Internet Explorer 11 ``````````````Antivirus/Firewall Check:`````````````` Windows Firewall Enabled! Windows Defender WMI entry may not exist for antivirus; attempting automatic update. `````````Anti-malware/Other Utilities Check:````````` Java 7 Update 45 Java version 32-bit out of Date! Java 64-bit 8 Update 31 Adobe Flash Player 16.0.0.305 Mozilla Firefox (35.0.1) Mozilla Thunderbird 24.2.0 Thunderbird out of Date! ````````Process Check: objlist.exe by Laurent```````` Windows Defender MSMpEng.exe `````````````````System Health check````````````````` Total Fragmentation on Drive C: % ````````````````````End of Log`````````````````````` The ESET scan has begun...sadly, it already found threats. See attached screenshot. I will send the log when it is finished.
  5. Well, I installed/uninstalled Chrome, and ran the same scan again. Scan result of Farbar Recovery Scan Tool (FRST.txt) (x64) Version: 11-02-2015 01 Ran by Joanne (administrator) on MIEHLSPC on 11-02-2015 17:11:59 Running from C:\Users\Joanne\Downloads Loaded Profiles: Joanne (Available profiles: Joanne & Kids) Platform: Windows 8.1 (X64) OS Language: English (United States) Internet Explorer Version 11 (Default browser: FF) Boot Mode: Normal Tutorial for Farbar Recovery Scan Tool: http://www.geekstogo.com/forum/topic/335081-frst-tutorial-how-to-use-farbar-recovery-scan-tool/ ==================== Processes (Whitelisted) ================= (If an entry is included in the fixlist, the process will be closed. The file will not be moved.) (Windows ® Win 7 DDK provider) C:\Program Files (x86)\Qualcomm Atheros\Bluetooth Suite\AdminService.exe (Acer Incorporated) C:\Program Files (x86)\Acer\AOP Framework\CCDMonitorService.exe (Microsoft Corporation) C:\Windows\System32\dasHost.exe (Intel® Corporation) C:\Program Files\Intel\iCLS Client\HeciServer.exe (Microsoft Corporation) C:\Program Files\Windows Defender\MsMpEng.exe (Microsoft Corporation) C:\Program Files\Windows Defender\NisSrv.exe (Microsoft Corporation) C:\Windows\System32\SkyDrive.exe (Qualcomm®Atheros®) C:\Program Files (x86)\Qualcomm Atheros\Bluetooth Suite\BtvStack.exe () C:\Program Files (x86)\Qualcomm Atheros\Bluetooth Suite\ActivateDesktop.exe (Intel Corporation) C:\Windows\System32\igfxtray.exe (Intel Corporation) C:\Windows\System32\igfxsrvc.exe (Intel Corporation) C:\Windows\System32\hkcmd.exe (Intel Corporation) C:\Windows\System32\igfxpers.exe (Realtek Semiconductor) C:\Program Files\Realtek\Audio\HDA\RAVCpl64.exe (Oracle Corporation) C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe (Acer) C:\Program Files (x86)\Acer Remote\ArcServer.exe (Acer Incorporated) C:\Program Files (x86)\Acer\AOP Framework\BackgroundAgent.exe () C:\Program Files (x86)\Acer\abDocs\abDocsDllLoader.exe (Acer Cloud Technology) C:\Program Files (x86)\Acer\AOP Framework\acer\ccd.exe (McAfee, Inc.) C:\Program Files\McAfee Security Scan\3.8.150\SSScheduler.exe () C:\Program Files (x86)\Acer\abDocs\abDocsDllLoaderMonitor.exe (Acer Incorporated) C:\Program Files\Acer\Acer Power Management\ePowerTray.exe (Acer Incorporated) C:\Program Files\Acer\Acer Power Management\ePowerSvc.exe (Microsoft Corporation) C:\Windows\System32\SettingSyncHost.exe (Intel Corporation) C:\Program Files (x86)\Intel\Intel® Management Engine Components\DAL\Jhi_service.exe (Intel Corporation) C:\Program Files (x86)\Intel\Intel® Management Engine Components\LMS\LMS.exe (Nero AG) C:\Program Files (x86)\Nero\Update\NASvc.exe (Microsoft Corporation) C:\Program Files\WindowsApps\Microsoft.Reader_6.3.9600.16422_x64__8wekyb3d8bbwe\glcnd.exe (Microsoft Corporation) C:\Program Files\Windows Defender\MpCmdRun.exe (Microsoft Corporation) C:\Windows\System32\msiexec.exe (Microsoft Corporation) C:\Windows\System32\dllhost.exe (Microsoft Corporation) C:\Windows\System32\dllhost.exe ==================== Registry (Whitelisted) ================== (If an entry is included in the fixlist, the registry item will be restored to default or removed. The file will not be moved.) HKLM\...\Run: [RTHDVCPL] => C:\Program Files\Realtek\Audio\HDA\RAVCpl64.exe [13425224 2013-03-05] (Realtek Semiconductor) HKLM-x32\...\Run: [mcui_exe] => "C:\Program Files\McAfee.com\Agent\mcagent.exe" /runkey HKLM-x32\...\Run: [sunJavaUpdateSched] => C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe [254336 2013-07-02] (Oracle Corporation) HKLM-x32\...\Run: [bacKGround Agent] => C:\Program Files (x86)\Acer\AOP Framework\BackgroundAgent.exe [62208 2014-12-19] (Acer Incorporated) HKLM-x32\...\Run: [abDocsDllLoader] => C:\Program Files (x86)\Acer\abDocs\abDocsDllLoader.exe [90880 2014-12-19] () Winlogon\Notify\igfxcui: C:\WINDOWS\system32\igfxdev.dll (Intel Corporation) HKLM\...\Policies\Explorer\Run: [btvStack] => C:\Program Files (x86)\Qualcomm Atheros\Bluetooth Suite\BtvStack.exe [132736 2013-06-28] ( (Qualcomm®Atheros®)) HKLM\...\Policies\Explorer: [NoControlPanel] 0 Startup: C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Startup\Acer Remote.lnk ShortcutTarget: Acer Remote.lnk -> C:\Program Files (x86)\Acer Remote\ArcServer.exe (Acer) Startup: C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Startup\Install LastPass IE RunOnce.lnk ShortcutTarget: Install LastPass IE RunOnce.lnk -> C:\Program Files (x86)\Common Files\lpuninstall.exe (LastPass) Startup: C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Startup\McAfee Security Scan Plus.lnk ShortcutTarget: McAfee Security Scan Plus.lnk -> C:\Program Files\McAfee Security Scan\3.8.150\SSScheduler.exe (McAfee, Inc.) Startup: C:\Users\Joanne\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\Dropbox.lnk ShortcutTarget: Dropbox.lnk -> C:\Users\Joanne\AppData\Roaming\Dropbox\bin\Dropbox.exe (Dropbox, Inc.) Startup: C:\Users\Joanne\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\minecraftdl_5677.lnk ShortcutTarget: minecraftdl_5677.lnk -> C:\ProgramData\{0329d0fe-19d4-f472-0329-9d0fe19d43f8}\minecraftdl_5677.exe (No File) ShellIconOverlayIdentifiers: [ACloudSyncedRF] -> {5CCE71FA-9F61-4F24-9CD1-98D819B40D68} => C:\Program Files (x86)\Acer\Acer Portal\x64\shellext_win.dll (Acer Incorporated) ShellIconOverlayIdentifiers: [ACloudSyncedSF] -> {5D5F18B7-D59B-4B18-A3E9-0A4BDCCCB699} => C:\Program Files (x86)\Acer\Acer Portal\x64\shellext_win.dll (Acer Incorporated) ShellIconOverlayIdentifiers: [ACloudSyncing] -> {C1E1456F-C2D8-4C96-870D-35F1E13941EE} => C:\Program Files (x86)\Acer\Acer Portal\x64\shellext_win.dll (Acer Incorporated) ShellIconOverlayIdentifiers: [ACloudToBeSynced] -> {307523FA-DDC0-4068-983F-2A6B34627744} => C:\Program Files (x86)\Acer\Acer Portal\x64\shellext_win.dll (Acer Incorporated) ==================== Internet (Whitelisted) ==================== (If an item is included in the fixlist, if it is a registry item it will be removed or restored to default.) HKLM\Software\Wow6432Node\Microsoft\Internet Explorer\Main,Start Page = www.google.com HKU\S-1-5-21-147322039-3566770512-478593251-1001\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://acer13.msn.com SearchScopes: HKU\.DEFAULT -> DefaultScope {0633EE93-D776-472f-A0FF-E1416B8B2E3A} URL = SearchScopes: HKU\S-1-5-19 -> DefaultScope {0633EE93-D776-472f-A0FF-E1416B8B2E3A} URL = SearchScopes: HKU\S-1-5-20 -> DefaultScope {0633EE93-D776-472f-A0FF-E1416B8B2E3A} URL = SearchScopes: HKU\S-1-5-21-147322039-3566770512-478593251-1001 -> DefaultScope {EF972A87-4EEF-4BD2-87E0-BDA9DBB0237B} URL = SearchScopes: HKU\S-1-5-21-147322039-3566770512-478593251-1001 -> {EF972A87-4EEF-4BD2-87E0-BDA9DBB0237B} URL = Toolbar: HKLM - LastPass Toolbar - {9f6b5cc3-5c7b-4b5c-97af-19dec1e380e5} - C:\Program Files (x86)\LastPass\LPToolbar_x64.dll (LastPass) Toolbar: HKLM-x32 - LastPass Toolbar - {9f6b5cc3-5c7b-4b5c-97af-19dec1e380e5} - C:\Program Files (x86)\LastPass\LPToolbar.dll (LastPass) Tcpip\Parameters: [DhcpNameServer] 72.38.238.90 72.38.238.91 192.168.1.1 FireFox: ======== FF ProfilePath: C:\Users\Joanne\AppData\Roaming\Mozilla\Firefox\Profiles\4sntc5fi.default FF DefaultSearchEngine: Google FF Homepage: www.google.ca FF Plugin: @adobe.com/FlashPlayer -> C:\WINDOWS\system32\Macromed\Flash\NPSWF64_16_0_0_305.dll () FF Plugin: @lastpass.com/NPLastPass -> C:\Program Files (x86)\LastPass\nplastpass64.dll (LastPass) FF Plugin-x32: @adobe.com/FlashPlayer -> C:\WINDOWS\SysWOW64\Macromed\Flash\NPSWF32_16_0_0_305.dll () FF Plugin-x32: @adobe.com/ShockwavePlayer -> C:\WINDOWS\SysWOW64\Adobe\Director\np32dsw_1211151.dll (Adobe Systems, Inc.) FF Plugin-x32: @intel-webapi.intel.com/Intel WebAPI ipt;version=3.5.29 -> C:\Program Files (x86)\Intel\Intel® Management Engine Components\IPT\npIntelWebAPIIPT.dll (Intel Corporation) FF Plugin-x32: @intel-webapi.intel.com/Intel WebAPI updater -> C:\Program Files (x86)\Intel\Intel® Management Engine Components\IPT\npIntelWebAPIUpdater.dll (Intel Corporation) FF Plugin-x32: @java.com/DTPlugin,version=10.45.2 -> C:\Program Files (x86)\Java\jre7\bin\dtplugin\npDeployJava1.dll (Oracle Corporation) FF Plugin-x32: @java.com/JavaPlugin,version=10.45.2 -> C:\Program Files (x86)\Java\jre7\bin\plugin2\npjp2.dll (Oracle Corporation) FF Plugin-x32: @lastpass.com/NPLastPass -> C:\Program Files (x86)\LastPass\nplastpass.dll (LastPass) FF HKU\S-1-5-21-147322039-3566770512-478593251-1001\...\Firefox\Extensions: [{e4f94d1e-2f53-401e-8885-681602c0ddd8}] - C:\ProgramData\McAfee Security Scan\Extensions\{e4f94d1e-2f53-401e-8885-681602c0ddd8}.xpi FF Extension: McAfee Security Scan Plus - C:\ProgramData\McAfee Security Scan\Extensions\{e4f94d1e-2f53-401e-8885-681602c0ddd8}.xpi [2014-04-04] Chrome: ======= CHR Profile: C:\Users\Joanne\AppData\Local\Google\Chrome\User Data\Default CHR Extension: (Google Slides) - C:\Users\Joanne\AppData\Local\Google\Chrome\User Data\Default\Extensions\aapocclcgogkmnckokdopfmhonfmgoek [2015-02-11] CHR Extension: (Google Docs) - C:\Users\Joanne\AppData\Local\Google\Chrome\User Data\Default\Extensions\aohghmighlieiainnegkcijnfilokake [2015-02-11] CHR Extension: (Google Drive) - C:\Users\Joanne\AppData\Local\Google\Chrome\User Data\Default\Extensions\apdfllckaahabafndbhieahigkjlhalf [2015-02-11] CHR Extension: (YouTube) - C:\Users\Joanne\AppData\Local\Google\Chrome\User Data\Default\Extensions\blpcfgokakmgnkcojhhkbfbldkacnbeo [2015-02-11] CHR Extension: (Google Search) - C:\Users\Joanne\AppData\Local\Google\Chrome\User Data\Default\Extensions\coobgpohoikkiipiblmjeljniedjpjpf [2015-02-11] CHR Extension: (Google Sheets) - C:\Users\Joanne\AppData\Local\Google\Chrome\User Data\Default\Extensions\felcaaldnbdncclmgdcncolpebgiejap [2015-02-11] CHR Extension: (Google Wallet) - C:\Users\Joanne\AppData\Local\Google\Chrome\User Data\Default\Extensions\nmmhkkegccagdldgiimedpiccmgmieda [2015-02-11] CHR Extension: (Gmail) - C:\Users\Joanne\AppData\Local\Google\Chrome\User Data\Default\Extensions\pjkljhegncpnkpknbcohdijeoejaedia [2015-02-11] ==================== Services (Whitelisted) ================= (If an entry is included in the fixlist, the service will be removed from the registry. The file will not be moved unless listed separately.) R2 AtherosSvc; C:\Program Files (x86)\Qualcomm Atheros\Bluetooth Suite\adminservice.exe [312448 2013-06-28] (Windows ® Win 7 DDK provider) R2 CCDMonitorService; C:\Program Files (x86)\Acer\AOP Framework\CCDMonitorService.exe [2713856 2014-12-19] (Acer Incorporated) R3 ePowerSvc; C:\Program Files\Acer\Acer Power Management\ePowerSvc.exe [662088 2013-03-15] (Acer Incorporated) R2 Intel® Capability Licensing Service Interface; C:\Program Files\Intel\iCLS Client\HeciServer.exe [731648 2013-02-13] (Intel® Corporation) [File not signed] S3 Intel® Capability Licensing Service TCP IP Interface; C:\Program Files\Intel\iCLS Client\SocketHeciServer.exe [820184 2013-02-13] (Intel® Corporation) R2 jhi_service; C:\Program Files (x86)\Intel\Intel® Management Engine Components\DAL\jhi_service.exe [169432 2013-05-16] (Intel Corporation) S3 McComponentHostService; C:\Program Files\McAfee Security Scan\3.8.150\McCHSvc.exe [289256 2014-04-09] (McAfee, Inc.) R3 WdNisSvc; C:\Program Files\Windows Defender\NisSrv.exe [368632 2014-09-21] (Microsoft Corporation) R2 WinDefend; C:\Program Files\Windows Defender\MsMpEng.exe [23792 2014-09-21] (Microsoft Corporation) S2 McAfee SiteAdvisor Service; c:\PROGRA~2\mcafee\SITEAD~1\mcsacore.exe [X] ==================== Drivers (Whitelisted) ==================== (If an entry is included in the fixlist, the service will be removed from the registry. The file will not be moved unless listed separately.) S3 BTATH_LWFLT; C:\Windows\system32\DRIVERS\btath_lwflt.sys [77464 2013-06-28] (Qualcomm Atheros) R3 BthLEEnum; C:\Windows\System32\drivers\BthLEEnum.sys [226304 2013-12-04] (Microsoft Corporation) S3 MBAMSwissArmy; C:\WINDOWS\system32\drivers\MBAMSwissArmy.sys [129752 2015-02-09] (Malwarebytes Corporation) R2 RtkIOAC60; C:\Windows\system32\DRIVERS\RtkIOAC60.sys [38504 2012-04-16] (Windows ® Codename Longhorn DDK provider) R3 WdNisDrv; C:\Windows\System32\Drivers\WdNisDrv.sys [114496 2014-09-21] (Microsoft Corporation) ==================== NetSvcs (Whitelisted) =================== (If an item is included in the fixlist, it will be removed from the registry. Any associated file could be listed separately to be moved.) ==================== One Month Created Files and Folders ======== (If an entry is included in the fixlist, the file\folder will be moved.) 2015-02-11 17:06 - 2015-02-11 17:11 - 00000000 ____D () C:\Program Files (x86)\Google 2015-02-11 17:05 - 2015-02-11 17:05 - 00880208 _____ (Google Inc.) C:\Users\Joanne\Downloads\ChromeSetup.exe 2015-02-11 13:14 - 2015-02-11 13:14 - 00000000 __SHD () C:\Users\Joanne\AppData\Local\EmieUserList 2015-02-11 13:14 - 2015-02-11 13:14 - 00000000 __SHD () C:\Users\Joanne\AppData\Local\EmieSiteList 2015-02-11 13:14 - 2015-02-11 13:14 - 00000000 __SHD () C:\Users\Joanne\AppData\Local\EmieBrowserModeList 2015-02-11 12:33 - 2015-02-11 12:33 - 00000000 ____D () C:\Users\Joanne\Downloads\FRST-OlderVersion 2015-02-11 11:03 - 2015-02-11 11:04 - 00000000 ____D () C:\AdwCleaner 2015-02-11 10:59 - 2015-02-11 10:59 - 00001293 _____ () C:\Users\Joanne\Desktop\JRT.txt 2015-02-11 10:47 - 2015-02-11 10:47 - 02112512 _____ () C:\Users\Joanne\Downloads\AdwCleaner.exe 2015-02-11 10:44 - 2015-02-11 10:44 - 01388274 _____ (Thisisu) C:\Users\Joanne\Downloads\JRT.exe 2015-02-09 19:36 - 2015-02-09 19:36 - 00010866 _____ () C:\Users\Joanne\Desktop\Malwarebytes1.txt 2015-02-09 19:35 - 2015-02-09 19:35 - 00001332 _____ () C:\Users\Joanne\Desktop\Malwarebytes3.txt 2015-02-09 18:40 - 2015-02-11 13:13 - 00025748 _____ () C:\Users\Joanne\Downloads\Addition.txt 2015-02-09 18:39 - 2015-02-11 17:12 - 00000000 ____D () C:\FRST 2015-02-09 18:39 - 2015-02-11 17:11 - 00012579 _____ () C:\Users\Joanne\Downloads\FRST.txt 2015-02-09 18:25 - 2015-02-11 12:33 - 02134016 _____ (Farbar) C:\Users\Joanne\Downloads\FRST64.exe 2015-02-09 18:19 - 2015-02-09 18:19 - 00388608 _____ (Trend Micro Inc.) C:\Users\Joanne\Downloads\HijackThis.exe 2015-02-09 17:30 - 2015-02-09 17:30 - 00000000 ____D () C:\Users\Joanne\AppData\Local\iGware 2015-02-09 17:30 - 2015-02-09 17:30 - 00000000 ____D () C:\Users\Joanne\AppData\Local\AOP SDK 2015-02-09 17:23 - 2015-02-09 17:25 - 20447072 _____ (Malwarebytes Corporation ) C:\Users\Kids\Downloads\mbam-setup-2.0.4.1028.exe 2015-02-08 16:11 - 2015-02-08 16:11 - 03092531 _____ () C:\Users\Kids\Desktop\forge-1.7.10-10.13.2.1291-installer.jar 2015-02-08 16:04 - 2015-02-08 16:04 - 01138360 _____ () C:\Users\Kids\Desktop\MutantCreatures-1.7.10-1.4.8.jar 2015-02-08 13:49 - 2015-02-08 13:49 - 00481651 _____ () C:\Users\Joanne\Downloads\BiomesOPlenty-1.7.10-2.1.0.1062-sources.jar 2015-02-08 13:48 - 2015-02-08 13:48 - 05689005 _____ () C:\Users\Joanne\Downloads\BiomesOPlenty-1.7.10-2.1.0.1062-deobf.jar 2015-02-08 13:43 - 2015-02-08 13:43 - 00000000 ____D () C:\Users\Joanne\AppData\Local\Macromedia 2015-01-26 17:23 - 2015-01-26 17:23 - 00000000 ____D () C:\Program Files (x86)\Mozilla Firefox 2015-01-22 12:43 - 2015-01-22 12:43 - 00206604 _____ () C:\Users\Kids\Desktop\ConstructionModv1.1-beta-build7(1.7.2).jar 2015-01-22 12:34 - 2015-01-22 12:39 - 00147975 _____ () C:\Users\Kids\Desktop\[Forge]MrCrayfishConstructionModv1.0.5 (1.6.4).zip 2015-01-17 09:55 - 2015-01-17 09:55 - 00000000 ____D () C:\Users\Kids\AppData\Local\iGware 2015-01-14 18:56 - 2015-01-14 18:57 - 00002001 _____ () C:\Users\Public\Desktop\abMedia.lnk 2015-01-13 17:56 - 2015-01-13 17:56 - 00003334 _____ () C:\WINDOWS\System32\Tasks\AcerCloud 2015-01-13 17:56 - 2015-01-13 17:56 - 00002028 _____ () C:\Users\Public\Desktop\Acer Portal.lnk 2015-01-13 16:48 - 2015-01-13 16:49 - 00000000 ____D () C:\Users\Kids\Desktop\VoxelMods 2015-01-13 16:47 - 2015-01-13 16:47 - 00447992 _____ () C:\Users\Kids\Desktop\Zans Minimap Mod.jar 2015-01-13 16:43 - 2015-01-13 16:43 - 00458123 _____ () C:\Users\Kids\Downloads\Voxelmap Mod v1.7.10.zip 2015-01-13 15:51 - 2014-12-19 01:26 - 00140800 _____ (Microsoft Corporation) C:\WINDOWS\system32\Drivers\mrxdav.sys 2015-01-13 15:51 - 2014-12-11 21:04 - 00087040 _____ (Microsoft Corporation) C:\WINDOWS\system32\TSWbPrxy.exe 2015-01-13 15:51 - 2014-12-11 19:51 - 00075776 _____ (Microsoft Corporation) C:\WINDOWS\system32\Drivers\ahcache.sys 2015-01-13 15:51 - 2014-12-08 20:50 - 00225280 _____ (Microsoft Corporation) C:\WINDOWS\system32\profsvc.dll 2015-01-13 15:51 - 2014-12-08 14:42 - 00535640 _____ (Microsoft Corporation) C:\WINDOWS\system32\wer.dll 2015-01-13 15:51 - 2014-12-08 14:42 - 00531616 _____ (Microsoft Corporation) C:\WINDOWS\system32\ci.dll 2015-01-13 15:51 - 2014-12-08 14:42 - 00448792 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\wer.dll 2015-01-13 15:51 - 2014-12-08 14:42 - 00413248 _____ (Microsoft Corporation) C:\WINDOWS\system32\Faultrep.dll 2015-01-13 15:51 - 2014-12-08 14:42 - 00372408 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\Faultrep.dll 2015-01-13 15:51 - 2014-12-08 14:42 - 00108944 _____ (Microsoft Corporation) C:\WINDOWS\system32\EncDump.dll 2015-01-13 15:51 - 2014-12-08 14:42 - 00038264 _____ (Microsoft Corporation) C:\WINDOWS\system32\WerFaultSecure.exe 2015-01-13 15:51 - 2014-12-08 14:42 - 00033584 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\WerFaultSecure.exe 2015-01-13 15:51 - 2014-12-05 22:17 - 00360448 _____ (Microsoft Corporation) C:\WINDOWS\system32\ncsi.dll 2015-01-13 15:51 - 2014-12-05 20:41 - 00391680 _____ (Microsoft Corporation) C:\WINDOWS\system32\nlasvc.dll 2015-01-13 15:51 - 2014-12-05 20:35 - 00229888 _____ (Microsoft Corporation) C:\WINDOWS\system32\AudioEndpointBuilder.dll 2015-01-13 15:51 - 2014-10-28 23:00 - 00465320 _____ (Microsoft Corporation) C:\WINDOWS\system32\WerFault.exe 2015-01-13 15:51 - 2014-10-28 23:00 - 00139984 _____ (Microsoft Corporation) C:\WINDOWS\system32\wermgr.exe 2015-01-13 15:51 - 2014-10-28 22:52 - 00500016 _____ (Microsoft Corporation) C:\WINDOWS\system32\AudioSes.dll 2015-01-13 15:51 - 2014-10-28 22:52 - 00482872 _____ (Microsoft Corporation) C:\WINDOWS\system32\AudioEng.dll 2015-01-13 15:51 - 2014-10-28 22:52 - 00394120 _____ (Microsoft Corporation) C:\WINDOWS\system32\AUDIOKSE.dll 2015-01-13 15:51 - 2014-10-28 22:52 - 00272248 _____ (Microsoft Corporation) C:\WINDOWS\system32\audiodg.exe 2015-01-13 15:51 - 2014-10-28 22:12 - 00413136 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\WerFault.exe 2015-01-13 15:51 - 2014-10-28 22:12 - 00136296 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\wermgr.exe 2015-01-13 15:51 - 2014-10-28 22:07 - 00424544 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\AudioEng.dll 2015-01-13 15:51 - 2014-10-28 22:07 - 00370424 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\AudioSes.dll 2015-01-13 15:51 - 2014-10-28 22:07 - 00344536 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\AUDIOKSE.dll 2015-01-13 15:51 - 2014-10-28 21:44 - 00037888 _____ (Microsoft Corporation) C:\WINDOWS\system32\werdiagcontroller.dll 2015-01-13 15:51 - 2014-10-28 20:59 - 00033280 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\werdiagcontroller.dll 2015-01-13 15:51 - 2014-10-28 20:24 - 00086016 _____ (Microsoft Corporation) C:\WINDOWS\system32\nlaapi.dll 2015-01-13 15:51 - 2014-10-28 20:02 - 00911360 _____ (Microsoft Corporation) C:\WINDOWS\system32\audiosrv.dll 2015-01-13 15:51 - 2014-10-28 20:01 - 00065536 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\nlaapi.dll ==================== One Month Modified Files and Folders ======= (If an entry is included in the fixlist, the file\folder will be moved.) 2015-02-11 17:11 - 2013-12-22 14:17 - 00003930 _____ () C:\WINDOWS\System32\Tasks\User_Feed_Synchronization-{3018EF3B-97F1-4381-95E2-6809E1A60C6B} 2015-02-11 17:06 - 2014-01-04 15:41 - 00000000 ____D () C:\Users\Joanne\AppData\Local\Google 2015-02-11 17:00 - 2013-08-22 10:36 - 00000000 ____D () C:\WINDOWS\system32\sru 2015-02-11 16:48 - 2014-02-18 19:48 - 00000830 _____ () C:\WINDOWS\Tasks\Adobe Flash Player Updater.job 2015-02-11 16:20 - 2013-12-22 03:44 - 02007120 _____ () C:\WINDOWS\WindowsUpdate.log 2015-02-11 16:06 - 2013-12-21 02:29 - 116773704 _____ (Microsoft Corporation) C:\WINDOWS\system32\MRT.exe 2015-02-11 16:06 - 2013-12-21 02:29 - 00000000 ____D () C:\WINDOWS\system32\MRT 2015-02-11 15:40 - 2012-07-26 02:59 - 00000000 ____D () C:\WINDOWS\CbsTemp 2015-02-11 15:24 - 2014-01-17 13:19 - 00000000 ____D () C:\Users\Joanne\AppData\Local\CrashDumps 2015-02-11 15:22 - 2014-01-04 19:02 - 00000000 ____D () C:\Users\Joanne\AppData\Roaming\Dropbox 2015-02-11 15:22 - 2013-12-22 14:15 - 00000000 __RDO () C:\Users\Joanne\SkyDrive 2015-02-11 15:22 - 2013-12-22 03:35 - 00000000 ____D () C:\Users\Joanne 2015-02-11 15:22 - 2013-08-22 09:46 - 00292095 _____ () C:\WINDOWS\setupact.log 2015-02-11 15:22 - 2013-08-22 09:45 - 00000006 ____H () C:\WINDOWS\Tasks\SA.DAT 2015-02-11 13:58 - 2013-08-22 08:25 - 00262144 ___SH () C:\WINDOWS\system32\config\BBI 2015-02-11 11:16 - 2013-12-21 01:59 - 00003596 _____ () C:\WINDOWS\System32\Tasks\Optimize Start Menu Cache Files-S-1-5-21-147322039-3566770512-478593251-1001 2015-02-11 11:05 - 2013-11-14 02:20 - 00087494 _____ () C:\WINDOWS\PFRO.log 2015-02-11 04:18 - 2013-12-26 18:34 - 00003922 _____ () C:\WINDOWS\System32\Tasks\User_Feed_Synchronization-{A6ABFDC5-5701-4F2E-B593-0FE93A6A4CCC} 2015-02-09 19:25 - 2014-07-29 22:14 - 00129752 _____ (Malwarebytes Corporation) C:\WINDOWS\system32\Drivers\MBAMSwissArmy.sys 2015-02-09 18:51 - 2013-08-22 10:36 - 00000000 ____D () C:\WINDOWS\AppReadiness 2015-02-09 18:45 - 2013-12-25 13:47 - 00000000 ____D () C:\Users\Kids\AppData\Local\Packages 2015-02-09 18:45 - 2013-12-21 01:50 - 00000000 ____D () C:\Users\Joanne\AppData\Local\Packages 2015-02-09 18:29 - 2014-01-05 09:34 - 00000000 ____D () C:\Users\Kids\AppData\Roaming\.minecraft 2015-02-09 18:27 - 2014-01-04 15:13 - 00000000 ____D () C:\Program Files (x86)\Mozilla Maintenance Service 2015-02-09 18:27 - 2013-08-06 09:25 - 00000000 ____D () C:\WINDOWS\oem 2015-02-09 18:25 - 2013-12-21 01:50 - 00000000 ____D () C:\Users\Joanne\AppData\Local\VirtualStore 2015-02-09 17:32 - 2014-07-29 22:14 - 00000000 ____D () C:\Program Files (x86)\Malwarebytes Anti-Malware 2015-02-09 17:31 - 2014-01-04 17:41 - 00000000 ____D () C:\Users\Joanne\AppData\Local\clear.fi 2015-02-09 15:58 - 2014-11-12 16:29 - 00000000 ____D () C:\Users\Kids\Desktop\to put into mods folder 2015-02-08 13:42 - 2014-05-12 17:53 - 00000000 ____D () C:\Users\Kids\Documents\Rylie's Stuff 2015-02-08 12:49 - 2014-02-18 19:48 - 00003718 _____ () C:\WINDOWS\System32\Tasks\Adobe Flash Player Updater 2015-02-03 14:31 - 2013-08-22 10:38 - 00714720 _____ (Adobe Systems Incorporated) C:\WINDOWS\SysWOW64\FlashPlayerApp.exe 2015-02-03 14:31 - 2013-08-22 10:38 - 00106976 _____ (Adobe Systems Incorporated) C:\WINDOWS\SysWOW64\FlashPlayerCPLApp.cpl 2015-01-29 01:35 - 2014-12-27 20:49 - 00000000 ____D () C:\ProgramData\Origin 2015-01-22 17:42 - 2014-12-27 20:49 - 00000000 ____D () C:\Program Files (x86)\Origin 2015-01-19 15:59 - 2014-12-28 09:32 - 00000000 ____D () C:\Users\Kids\AppData\Roaming\Origin 2015-01-17 09:59 - 2013-11-14 02:28 - 00863592 _____ () C:\WINDOWS\system32\PerfStringBackup.INI 2015-01-17 09:58 - 2014-01-05 20:29 - 00000000 ____D () C:\Users\Kids\AppData\Local\CrashDumps 2015-01-14 19:21 - 2013-12-25 13:53 - 00003596 _____ () C:\WINDOWS\System32\Tasks\Optimize Start Menu Cache Files-S-1-5-21-147322039-3566770512-478593251-1004 2015-01-14 18:57 - 2013-08-06 09:25 - 00000000 ____D () C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Acer 2015-01-14 18:57 - 2013-08-06 09:25 - 00000000 ____D () C:\Program Files (x86)\Acer 2015-01-14 18:56 - 2014-08-28 20:05 - 00000000 ____D () C:\Users\Kids\AppData\Local\clear.fi ==================== Files in the root of some directories ======= 2013-12-22 14:26 - 2013-12-22 14:26 - 13024768 _____ (LastPass) C:\Program Files (x86)\Common Files\lpuninstall.exe Some content of TEMP: ==================== C:\Users\Joanne\AppData\Local\Temp\dropbox_sqlite_ext.{5f3e3153-5bce-5766-8f84-3e3e7ecf0d81}.tmpg4qtco.dll ==================== Bamital & volsnap Check ================= (There is no automatic fix for files that do not pass verification.) C:\Windows\System32\winlogon.exe => File is digitally signed C:\Windows\System32\wininit.exe => File is digitally signed C:\Windows\explorer.exe => File is digitally signed C:\Windows\SysWOW64\explorer.exe => File is digitally signed C:\Windows\System32\svchost.exe => File is digitally signed C:\Windows\SysWOW64\svchost.exe => File is digitally signed C:\Windows\System32\services.exe => File is digitally signed C:\Windows\System32\User32.dll => File is digitally signed C:\Windows\SysWOW64\User32.dll => File is digitally signed C:\Windows\System32\userinit.exe => File is digitally signed C:\Windows\SysWOW64\userinit.exe => File is digitally signed C:\Windows\System32\rpcss.dll => File is digitally signed C:\Windows\System32\Drivers\volsnap.sys => File is digitally signed LastRegBack: 2015-01-28 17:38 ==================== End Of Log ============================
  6. I don't see any issues now. Scan result of Farbar Recovery Scan Tool (FRST.txt) (x64) Version: 11-02-2015 01 Ran by Joanne (administrator) on MIEHLSPC on 11-02-2015 16:01:12 Running from C:\Users\Joanne\Downloads Loaded Profiles: Joanne (Available profiles: Joanne & Kids) Platform: Windows 8.1 (X64) OS Language: English (United States) Internet Explorer Version 11 (Default browser: FF) Boot Mode: Normal Tutorial for Farbar Recovery Scan Tool: http://www.geekstogo.com/forum/topic/335081-frst-tutorial-how-to-use-farbar-recovery-scan-tool/ ==================== Processes (Whitelisted) ================= (If an entry is included in the fixlist, the process will be closed. The file will not be moved.) (Windows ® Win 7 DDK provider) C:\Program Files (x86)\Qualcomm Atheros\Bluetooth Suite\AdminService.exe (Acer Incorporated) C:\Program Files (x86)\Acer\AOP Framework\CCDMonitorService.exe (Microsoft Corporation) C:\Windows\System32\dasHost.exe (Intel® Corporation) C:\Program Files\Intel\iCLS Client\HeciServer.exe (Microsoft Corporation) C:\Program Files\Windows Defender\MsMpEng.exe (Microsoft Corporation) C:\Program Files\Windows Defender\NisSrv.exe (Microsoft Corporation) C:\Windows\System32\SkyDrive.exe (Mozilla Corporation) C:\Program Files (x86)\Mozilla Firefox\firefox.exe (Qualcomm®Atheros®) C:\Program Files (x86)\Qualcomm Atheros\Bluetooth Suite\BtvStack.exe () C:\Program Files (x86)\Qualcomm Atheros\Bluetooth Suite\ActivateDesktop.exe (Intel Corporation) C:\Windows\System32\igfxtray.exe (Intel Corporation) C:\Windows\System32\igfxsrvc.exe (Intel Corporation) C:\Windows\System32\hkcmd.exe (Intel Corporation) C:\Windows\System32\igfxpers.exe (Realtek Semiconductor) C:\Program Files\Realtek\Audio\HDA\RAVCpl64.exe (Oracle Corporation) C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe (Acer) C:\Program Files (x86)\Acer Remote\ArcServer.exe (Acer Incorporated) C:\Program Files (x86)\Acer\AOP Framework\BackgroundAgent.exe () C:\Program Files (x86)\Acer\abDocs\abDocsDllLoader.exe (Acer Cloud Technology) C:\Program Files (x86)\Acer\AOP Framework\acer\ccd.exe (McAfee, Inc.) C:\Program Files\McAfee Security Scan\3.8.150\SSScheduler.exe () C:\Program Files (x86)\Acer\abDocs\abDocsDllLoaderMonitor.exe (Acer Incorporated) C:\Program Files\Acer\Acer Power Management\ePowerTray.exe (Acer Incorporated) C:\Program Files\Acer\Acer Power Management\ePowerSvc.exe (Microsoft Corporation) C:\Windows\System32\SettingSyncHost.exe (Intel Corporation) C:\Program Files (x86)\Intel\Intel® Management Engine Components\DAL\Jhi_service.exe (Intel Corporation) C:\Program Files (x86)\Intel\Intel® Management Engine Components\LMS\LMS.exe (Nero AG) C:\Program Files (x86)\Nero\Update\NASvc.exe (Microsoft Corporation) C:\Program Files\WindowsApps\Microsoft.Reader_6.3.9600.16422_x64__8wekyb3d8bbwe\glcnd.exe Failed to access process -> dllhost.exe Failed to access process -> dllhost.exe ==================== Registry (Whitelisted) ================== (If an entry is included in the fixlist, the registry item will be restored to default or removed. The file will not be moved.) HKLM\...\Run: [RTHDVCPL] => C:\Program Files\Realtek\Audio\HDA\RAVCpl64.exe [13425224 2013-03-05] (Realtek Semiconductor) HKLM-x32\...\Run: [mcui_exe] => "C:\Program Files\McAfee.com\Agent\mcagent.exe" /runkey HKLM-x32\...\Run: [sunJavaUpdateSched] => C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe [254336 2013-07-02] (Oracle Corporation) HKLM-x32\...\Run: [bacKGround Agent] => C:\Program Files (x86)\Acer\AOP Framework\BackgroundAgent.exe [62208 2014-12-19] (Acer Incorporated) HKLM-x32\...\Run: [abDocsDllLoader] => C:\Program Files (x86)\Acer\abDocs\abDocsDllLoader.exe [90880 2014-12-19] () Winlogon\Notify\igfxcui: C:\WINDOWS\system32\igfxdev.dll (Intel Corporation) HKLM\...\Policies\Explorer\Run: [btvStack] => C:\Program Files (x86)\Qualcomm Atheros\Bluetooth Suite\BtvStack.exe [132736 2013-06-28] ( (Qualcomm®Atheros®)) HKLM\...\Policies\Explorer: [NoControlPanel] 0 Startup: C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Startup\Acer Remote.lnk ShortcutTarget: Acer Remote.lnk -> C:\Program Files (x86)\Acer Remote\ArcServer.exe (Acer) Startup: C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Startup\Install LastPass IE RunOnce.lnk ShortcutTarget: Install LastPass IE RunOnce.lnk -> C:\Program Files (x86)\Common Files\lpuninstall.exe (LastPass) Startup: C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Startup\McAfee Security Scan Plus.lnk ShortcutTarget: McAfee Security Scan Plus.lnk -> C:\Program Files\McAfee Security Scan\3.8.150\SSScheduler.exe (McAfee, Inc.) Startup: C:\Users\Joanne\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\Dropbox.lnk ShortcutTarget: Dropbox.lnk -> C:\Users\Joanne\AppData\Roaming\Dropbox\bin\Dropbox.exe (Dropbox, Inc.) Startup: C:\Users\Joanne\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\minecraftdl_5677.lnk ShortcutTarget: minecraftdl_5677.lnk -> C:\ProgramData\{0329d0fe-19d4-f472-0329-9d0fe19d43f8}\minecraftdl_5677.exe (No File) ShellIconOverlayIdentifiers: [ACloudSyncedRF] -> {5CCE71FA-9F61-4F24-9CD1-98D819B40D68} => C:\Program Files (x86)\Acer\Acer Portal\x64\shellext_win.dll (Acer Incorporated) ShellIconOverlayIdentifiers: [ACloudSyncedSF] -> {5D5F18B7-D59B-4B18-A3E9-0A4BDCCCB699} => C:\Program Files (x86)\Acer\Acer Portal\x64\shellext_win.dll (Acer Incorporated) ShellIconOverlayIdentifiers: [ACloudSyncing] -> {C1E1456F-C2D8-4C96-870D-35F1E13941EE} => C:\Program Files (x86)\Acer\Acer Portal\x64\shellext_win.dll (Acer Incorporated) ShellIconOverlayIdentifiers: [ACloudToBeSynced] -> {307523FA-DDC0-4068-983F-2A6B34627744} => C:\Program Files (x86)\Acer\Acer Portal\x64\shellext_win.dll (Acer Incorporated) ==================== Internet (Whitelisted) ==================== (If an item is included in the fixlist, if it is a registry item it will be removed or restored to default.) HKLM\Software\Wow6432Node\Microsoft\Internet Explorer\Main,Start Page = www.google.com HKU\S-1-5-21-147322039-3566770512-478593251-1001\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://acer13.msn.com SearchScopes: HKU\.DEFAULT -> DefaultScope {0633EE93-D776-472f-A0FF-E1416B8B2E3A} URL = SearchScopes: HKU\S-1-5-19 -> DefaultScope {0633EE93-D776-472f-A0FF-E1416B8B2E3A} URL = SearchScopes: HKU\S-1-5-20 -> DefaultScope {0633EE93-D776-472f-A0FF-E1416B8B2E3A} URL = SearchScopes: HKU\S-1-5-21-147322039-3566770512-478593251-1001 -> DefaultScope {EF972A87-4EEF-4BD2-87E0-BDA9DBB0237B} URL = SearchScopes: HKU\S-1-5-21-147322039-3566770512-478593251-1001 -> {EF972A87-4EEF-4BD2-87E0-BDA9DBB0237B} URL = Toolbar: HKLM - LastPass Toolbar - {9f6b5cc3-5c7b-4b5c-97af-19dec1e380e5} - C:\Program Files (x86)\LastPass\LPToolbar_x64.dll (LastPass) Toolbar: HKLM-x32 - LastPass Toolbar - {9f6b5cc3-5c7b-4b5c-97af-19dec1e380e5} - C:\Program Files (x86)\LastPass\LPToolbar.dll (LastPass) Tcpip\Parameters: [DhcpNameServer] 72.38.238.90 72.38.238.91 192.168.1.1 FireFox: ======== FF ProfilePath: C:\Users\Joanne\AppData\Roaming\Mozilla\Firefox\Profiles\4sntc5fi.default FF DefaultSearchEngine: Google FF Homepage: www.google.ca FF Plugin: @adobe.com/FlashPlayer -> C:\WINDOWS\system32\Macromed\Flash\NPSWF64_16_0_0_305.dll () FF Plugin: @lastpass.com/NPLastPass -> C:\Program Files (x86)\LastPass\nplastpass64.dll (LastPass) FF Plugin-x32: @adobe.com/FlashPlayer -> C:\WINDOWS\SysWOW64\Macromed\Flash\NPSWF32_16_0_0_305.dll () FF Plugin-x32: @adobe.com/ShockwavePlayer -> C:\WINDOWS\SysWOW64\Adobe\Director\np32dsw_1211151.dll (Adobe Systems, Inc.) FF Plugin-x32: @intel-webapi.intel.com/Intel WebAPI ipt;version=3.5.29 -> C:\Program Files (x86)\Intel\Intel® Management Engine Components\IPT\npIntelWebAPIIPT.dll (Intel Corporation) FF Plugin-x32: @intel-webapi.intel.com/Intel WebAPI updater -> C:\Program Files (x86)\Intel\Intel® Management Engine Components\IPT\npIntelWebAPIUpdater.dll (Intel Corporation) FF Plugin-x32: @java.com/DTPlugin,version=10.45.2 -> C:\Program Files (x86)\Java\jre7\bin\dtplugin\npDeployJava1.dll (Oracle Corporation) FF Plugin-x32: @java.com/JavaPlugin,version=10.45.2 -> C:\Program Files (x86)\Java\jre7\bin\plugin2\npjp2.dll (Oracle Corporation) FF Plugin-x32: @lastpass.com/NPLastPass -> C:\Program Files (x86)\LastPass\nplastpass.dll (LastPass) FF HKU\S-1-5-21-147322039-3566770512-478593251-1001\...\Firefox\Extensions: [{e4f94d1e-2f53-401e-8885-681602c0ddd8}] - C:\ProgramData\McAfee Security Scan\Extensions\{e4f94d1e-2f53-401e-8885-681602c0ddd8}.xpi FF Extension: McAfee Security Scan Plus - C:\ProgramData\McAfee Security Scan\Extensions\{e4f94d1e-2f53-401e-8885-681602c0ddd8}.xpi [2014-04-04] Chrome: ======= CHR dev: Chrome dev build detected! <======= ATTENTION CHR Profile: C:\Users\Joanne\AppData\Local\Google\Chrome\User Data\Default ==================== Services (Whitelisted) ================= (If an entry is included in the fixlist, the service will be removed from the registry. The file will not be moved unless listed separately.) R2 AtherosSvc; C:\Program Files (x86)\Qualcomm Atheros\Bluetooth Suite\adminservice.exe [312448 2013-06-28] (Windows ® Win 7 DDK provider) R2 CCDMonitorService; C:\Program Files (x86)\Acer\AOP Framework\CCDMonitorService.exe [2713856 2014-12-19] (Acer Incorporated) R3 ePowerSvc; C:\Program Files\Acer\Acer Power Management\ePowerSvc.exe [662088 2013-03-15] (Acer Incorporated) R2 Intel® Capability Licensing Service Interface; C:\Program Files\Intel\iCLS Client\HeciServer.exe [731648 2013-02-13] (Intel® Corporation) [File not signed] S3 Intel® Capability Licensing Service TCP IP Interface; C:\Program Files\Intel\iCLS Client\SocketHeciServer.exe [820184 2013-02-13] (Intel® Corporation) R2 jhi_service; C:\Program Files (x86)\Intel\Intel® Management Engine Components\DAL\jhi_service.exe [169432 2013-05-16] (Intel Corporation) S3 McComponentHostService; C:\Program Files\McAfee Security Scan\3.8.150\McCHSvc.exe [289256 2014-04-09] (McAfee, Inc.) R3 WdNisSvc; C:\Program Files\Windows Defender\NisSrv.exe [368632 2014-09-21] (Microsoft Corporation) R2 WinDefend; C:\Program Files\Windows Defender\MsMpEng.exe [23792 2014-09-21] (Microsoft Corporation) S2 McAfee SiteAdvisor Service; c:\PROGRA~2\mcafee\SITEAD~1\mcsacore.exe [X] ==================== Drivers (Whitelisted) ==================== (If an entry is included in the fixlist, the service will be removed from the registry. The file will not be moved unless listed separately.) S3 BTATH_LWFLT; C:\Windows\system32\DRIVERS\btath_lwflt.sys [77464 2013-06-28] (Qualcomm Atheros) R3 BthLEEnum; C:\Windows\System32\drivers\BthLEEnum.sys [226304 2013-12-04] (Microsoft Corporation) S3 MBAMSwissArmy; C:\WINDOWS\system32\drivers\MBAMSwissArmy.sys [129752 2015-02-09] (Malwarebytes Corporation) R2 RtkIOAC60; C:\Windows\system32\DRIVERS\RtkIOAC60.sys [38504 2012-04-16] (Windows ® Codename Longhorn DDK provider) R3 WdNisDrv; C:\Windows\System32\Drivers\WdNisDrv.sys [114496 2014-09-21] (Microsoft Corporation) ==================== NetSvcs (Whitelisted) =================== (If an item is included in the fixlist, it will be removed from the registry. Any associated file could be listed separately to be moved.) ==================== One Month Created Files and Folders ======== (If an entry is included in the fixlist, the file\folder will be moved.) 2015-02-11 13:14 - 2015-02-11 13:14 - 00000000 __SHD () C:\Users\Joanne\AppData\Local\EmieUserList 2015-02-11 13:14 - 2015-02-11 13:14 - 00000000 __SHD () C:\Users\Joanne\AppData\Local\EmieSiteList 2015-02-11 13:14 - 2015-02-11 13:14 - 00000000 __SHD () C:\Users\Joanne\AppData\Local\EmieBrowserModeList 2015-02-11 12:33 - 2015-02-11 12:33 - 00000000 ____D () C:\Users\Joanne\Downloads\FRST-OlderVersion 2015-02-11 11:03 - 2015-02-11 11:04 - 00000000 ____D () C:\AdwCleaner 2015-02-11 10:59 - 2015-02-11 10:59 - 00001293 _____ () C:\Users\Joanne\Desktop\JRT.txt 2015-02-11 10:47 - 2015-02-11 10:47 - 02112512 _____ () C:\Users\Joanne\Downloads\AdwCleaner.exe 2015-02-11 10:44 - 2015-02-11 10:44 - 01388274 _____ (Thisisu) C:\Users\Joanne\Downloads\JRT.exe 2015-02-09 19:36 - 2015-02-09 19:36 - 00010866 _____ () C:\Users\Joanne\Desktop\Malwarebytes1.txt 2015-02-09 19:35 - 2015-02-09 19:35 - 00001332 _____ () C:\Users\Joanne\Desktop\Malwarebytes3.txt 2015-02-09 18:40 - 2015-02-11 13:13 - 00025748 _____ () C:\Users\Joanne\Downloads\Addition.txt 2015-02-09 18:39 - 2015-02-11 16:01 - 00011341 _____ () C:\Users\Joanne\Downloads\FRST.txt 2015-02-09 18:39 - 2015-02-11 16:01 - 00000000 ____D () C:\FRST 2015-02-09 18:25 - 2015-02-11 12:33 - 02134016 _____ (Farbar) C:\Users\Joanne\Downloads\FRST64.exe 2015-02-09 18:19 - 2015-02-09 18:19 - 00388608 _____ (Trend Micro Inc.) C:\Users\Joanne\Downloads\HijackThis.exe 2015-02-09 17:30 - 2015-02-09 17:30 - 00000000 ____D () C:\Users\Joanne\AppData\Local\iGware 2015-02-09 17:30 - 2015-02-09 17:30 - 00000000 ____D () C:\Users\Joanne\AppData\Local\AOP SDK 2015-02-09 17:23 - 2015-02-09 17:25 - 20447072 _____ (Malwarebytes Corporation ) C:\Users\Kids\Downloads\mbam-setup-2.0.4.1028.exe 2015-02-08 16:11 - 2015-02-08 16:11 - 03092531 _____ () C:\Users\Kids\Desktop\forge-1.7.10-10.13.2.1291-installer.jar 2015-02-08 16:04 - 2015-02-08 16:04 - 01138360 _____ () C:\Users\Kids\Desktop\MutantCreatures-1.7.10-1.4.8.jar 2015-02-08 13:49 - 2015-02-08 13:49 - 00481651 _____ () C:\Users\Joanne\Downloads\BiomesOPlenty-1.7.10-2.1.0.1062-sources.jar 2015-02-08 13:48 - 2015-02-08 13:48 - 05689005 _____ () C:\Users\Joanne\Downloads\BiomesOPlenty-1.7.10-2.1.0.1062-deobf.jar 2015-02-08 13:43 - 2015-02-08 13:43 - 00000000 ____D () C:\Users\Joanne\AppData\Local\Macromedia 2015-01-26 17:23 - 2015-01-26 17:23 - 00000000 ____D () C:\Program Files (x86)\Mozilla Firefox 2015-01-22 12:43 - 2015-01-22 12:43 - 00206604 _____ () C:\Users\Kids\Desktop\ConstructionModv1.1-beta-build7(1.7.2).jar 2015-01-22 12:34 - 2015-01-22 12:39 - 00147975 _____ () C:\Users\Kids\Desktop\[Forge]MrCrayfishConstructionModv1.0.5 (1.6.4).zip 2015-01-17 09:55 - 2015-01-17 09:55 - 00000000 ____D () C:\Users\Kids\AppData\Local\iGware 2015-01-14 18:56 - 2015-01-14 18:57 - 00002001 _____ () C:\Users\Public\Desktop\abMedia.lnk 2015-01-13 17:56 - 2015-01-13 17:56 - 00003334 _____ () C:\WINDOWS\System32\Tasks\AcerCloud 2015-01-13 17:56 - 2015-01-13 17:56 - 00002028 _____ () C:\Users\Public\Desktop\Acer Portal.lnk 2015-01-13 16:48 - 2015-01-13 16:49 - 00000000 ____D () C:\Users\Kids\Desktop\VoxelMods 2015-01-13 16:47 - 2015-01-13 16:47 - 00447992 _____ () C:\Users\Kids\Desktop\Zans Minimap Mod.jar 2015-01-13 16:43 - 2015-01-13 16:43 - 00458123 _____ () C:\Users\Kids\Downloads\Voxelmap Mod v1.7.10.zip 2015-01-13 15:51 - 2014-12-19 01:26 - 00140800 _____ (Microsoft Corporation) C:\WINDOWS\system32\Drivers\mrxdav.sys 2015-01-13 15:51 - 2014-12-11 21:04 - 00087040 _____ (Microsoft Corporation) C:\WINDOWS\system32\TSWbPrxy.exe 2015-01-13 15:51 - 2014-12-11 19:51 - 00075776 _____ (Microsoft Corporation) C:\WINDOWS\system32\Drivers\ahcache.sys 2015-01-13 15:51 - 2014-12-08 20:50 - 00225280 _____ (Microsoft Corporation) C:\WINDOWS\system32\profsvc.dll 2015-01-13 15:51 - 2014-12-08 14:42 - 00535640 _____ (Microsoft Corporation) C:\WINDOWS\system32\wer.dll 2015-01-13 15:51 - 2014-12-08 14:42 - 00531616 _____ (Microsoft Corporation) C:\WINDOWS\system32\ci.dll 2015-01-13 15:51 - 2014-12-08 14:42 - 00448792 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\wer.dll 2015-01-13 15:51 - 2014-12-08 14:42 - 00413248 _____ (Microsoft Corporation) C:\WINDOWS\system32\Faultrep.dll 2015-01-13 15:51 - 2014-12-08 14:42 - 00372408 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\Faultrep.dll 2015-01-13 15:51 - 2014-12-08 14:42 - 00108944 _____ (Microsoft Corporation) C:\WINDOWS\system32\EncDump.dll 2015-01-13 15:51 - 2014-12-08 14:42 - 00038264 _____ (Microsoft Corporation) C:\WINDOWS\system32\WerFaultSecure.exe 2015-01-13 15:51 - 2014-12-08 14:42 - 00033584 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\WerFaultSecure.exe 2015-01-13 15:51 - 2014-12-05 22:17 - 00360448 _____ (Microsoft Corporation) C:\WINDOWS\system32\ncsi.dll 2015-01-13 15:51 - 2014-12-05 20:41 - 00391680 _____ (Microsoft Corporation) C:\WINDOWS\system32\nlasvc.dll 2015-01-13 15:51 - 2014-12-05 20:35 - 00229888 _____ (Microsoft Corporation) C:\WINDOWS\system32\AudioEndpointBuilder.dll 2015-01-13 15:51 - 2014-10-28 23:00 - 00465320 _____ (Microsoft Corporation) C:\WINDOWS\system32\WerFault.exe 2015-01-13 15:51 - 2014-10-28 23:00 - 00139984 _____ (Microsoft Corporation) C:\WINDOWS\system32\wermgr.exe 2015-01-13 15:51 - 2014-10-28 22:52 - 00500016 _____ (Microsoft Corporation) C:\WINDOWS\system32\AudioSes.dll 2015-01-13 15:51 - 2014-10-28 22:52 - 00482872 _____ (Microsoft Corporation) C:\WINDOWS\system32\AudioEng.dll 2015-01-13 15:51 - 2014-10-28 22:52 - 00394120 _____ (Microsoft Corporation) C:\WINDOWS\system32\AUDIOKSE.dll 2015-01-13 15:51 - 2014-10-28 22:52 - 00272248 _____ (Microsoft Corporation) C:\WINDOWS\system32\audiodg.exe 2015-01-13 15:51 - 2014-10-28 22:12 - 00413136 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\WerFault.exe 2015-01-13 15:51 - 2014-10-28 22:12 - 00136296 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\wermgr.exe 2015-01-13 15:51 - 2014-10-28 22:07 - 00424544 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\AudioEng.dll 2015-01-13 15:51 - 2014-10-28 22:07 - 00370424 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\AudioSes.dll 2015-01-13 15:51 - 2014-10-28 22:07 - 00344536 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\AUDIOKSE.dll 2015-01-13 15:51 - 2014-10-28 21:44 - 00037888 _____ (Microsoft Corporation) C:\WINDOWS\system32\werdiagcontroller.dll 2015-01-13 15:51 - 2014-10-28 20:59 - 00033280 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\werdiagcontroller.dll 2015-01-13 15:51 - 2014-10-28 20:24 - 00086016 _____ (Microsoft Corporation) C:\WINDOWS\system32\nlaapi.dll 2015-01-13 15:51 - 2014-10-28 20:02 - 00911360 _____ (Microsoft Corporation) C:\WINDOWS\system32\audiosrv.dll 2015-01-13 15:51 - 2014-10-28 20:01 - 00065536 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\nlaapi.dll ==================== One Month Modified Files and Folders ======= (If an entry is included in the fixlist, the file\folder will be moved.) 2015-02-11 16:00 - 2013-08-22 10:36 - 00000000 ____D () C:\WINDOWS\system32\sru 2015-02-11 15:51 - 2013-12-22 03:44 - 01912076 _____ () C:\WINDOWS\WindowsUpdate.log 2015-02-11 15:48 - 2014-02-18 19:48 - 00000830 _____ () C:\WINDOWS\Tasks\Adobe Flash Player Updater.job 2015-02-11 15:38 - 2012-07-26 02:59 - 00000000 ____D () C:\WINDOWS\CbsTemp 2015-02-11 15:24 - 2014-01-17 13:19 - 00000000 ____D () C:\Users\Joanne\AppData\Local\CrashDumps 2015-02-11 15:22 - 2014-01-04 19:02 - 00000000 ____D () C:\Users\Joanne\AppData\Roaming\Dropbox 2015-02-11 15:22 - 2013-12-22 14:15 - 00000000 __RDO () C:\Users\Joanne\SkyDrive 2015-02-11 15:22 - 2013-12-22 03:35 - 00000000 ____D () C:\Users\Joanne 2015-02-11 15:22 - 2013-08-22 09:46 - 00292095 _____ () C:\WINDOWS\setupact.log 2015-02-11 15:22 - 2013-08-22 09:45 - 00000006 ____H () C:\WINDOWS\Tasks\SA.DAT 2015-02-11 13:58 - 2013-08-22 08:25 - 00262144 ___SH () C:\WINDOWS\system32\config\BBI 2015-02-11 11:16 - 2013-12-21 01:59 - 00003596 _____ () C:\WINDOWS\System32\Tasks\Optimize Start Menu Cache Files-S-1-5-21-147322039-3566770512-478593251-1001 2015-02-11 11:05 - 2013-11-14 02:20 - 00087494 _____ () C:\WINDOWS\PFRO.log 2015-02-11 10:35 - 2013-12-22 14:17 - 00003930 _____ () C:\WINDOWS\System32\Tasks\User_Feed_Synchronization-{3018EF3B-97F1-4381-95E2-6809E1A60C6B} 2015-02-11 04:18 - 2013-12-26 18:34 - 00003922 _____ () C:\WINDOWS\System32\Tasks\User_Feed_Synchronization-{A6ABFDC5-5701-4F2E-B593-0FE93A6A4CCC} 2015-02-09 19:25 - 2014-07-29 22:14 - 00129752 _____ (Malwarebytes Corporation) C:\WINDOWS\system32\Drivers\MBAMSwissArmy.sys 2015-02-09 18:51 - 2013-08-22 10:36 - 00000000 ____D () C:\WINDOWS\AppReadiness 2015-02-09 18:45 - 2013-12-25 13:47 - 00000000 ____D () C:\Users\Kids\AppData\Local\Packages 2015-02-09 18:45 - 2013-12-21 01:50 - 00000000 ____D () C:\Users\Joanne\AppData\Local\Packages 2015-02-09 18:29 - 2014-01-05 09:34 - 00000000 ____D () C:\Users\Kids\AppData\Roaming\.minecraft 2015-02-09 18:27 - 2014-01-04 15:13 - 00000000 ____D () C:\Program Files (x86)\Mozilla Maintenance Service 2015-02-09 18:27 - 2013-08-06 09:25 - 00000000 ____D () C:\WINDOWS\oem 2015-02-09 18:25 - 2013-12-21 01:50 - 00000000 ____D () C:\Users\Joanne\AppData\Local\VirtualStore 2015-02-09 17:32 - 2014-07-29 22:14 - 00000000 ____D () C:\Program Files (x86)\Malwarebytes Anti-Malware 2015-02-09 17:31 - 2014-01-04 17:41 - 00000000 ____D () C:\Users\Joanne\AppData\Local\clear.fi 2015-02-09 15:58 - 2014-11-12 16:29 - 00000000 ____D () C:\Users\Kids\Desktop\to put into mods folder 2015-02-08 13:42 - 2014-05-12 17:53 - 00000000 ____D () C:\Users\Kids\Documents\Rylie's Stuff 2015-02-08 12:49 - 2014-02-18 19:48 - 00003718 _____ () C:\WINDOWS\System32\Tasks\Adobe Flash Player Updater 2015-02-03 14:31 - 2013-08-22 10:38 - 00714720 _____ (Adobe Systems Incorporated) C:\WINDOWS\SysWOW64\FlashPlayerApp.exe 2015-02-03 14:31 - 2013-08-22 10:38 - 00106976 _____ (Adobe Systems Incorporated) C:\WINDOWS\SysWOW64\FlashPlayerCPLApp.cpl 2015-01-29 01:35 - 2014-12-27 20:49 - 00000000 ____D () C:\ProgramData\Origin 2015-01-22 17:42 - 2014-12-27 20:49 - 00000000 ____D () C:\Program Files (x86)\Origin 2015-01-19 15:59 - 2014-12-28 09:32 - 00000000 ____D () C:\Users\Kids\AppData\Roaming\Origin 2015-01-17 09:59 - 2013-11-14 02:28 - 00863592 _____ () C:\WINDOWS\system32\PerfStringBackup.INI 2015-01-17 09:58 - 2014-01-05 20:29 - 00000000 ____D () C:\Users\Kids\AppData\Local\CrashDumps 2015-01-16 10:42 - 2013-12-21 02:29 - 00000000 ____D () C:\WINDOWS\system32\MRT 2015-01-16 10:40 - 2013-12-21 02:29 - 113365784 _____ (Microsoft Corporation) C:\WINDOWS\system32\MRT.exe 2015-01-14 19:21 - 2013-12-25 13:53 - 00003596 _____ () C:\WINDOWS\System32\Tasks\Optimize Start Menu Cache Files-S-1-5-21-147322039-3566770512-478593251-1004 2015-01-14 18:57 - 2013-08-06 09:25 - 00000000 ____D () C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Acer 2015-01-14 18:57 - 2013-08-06 09:25 - 00000000 ____D () C:\Program Files (x86)\Acer 2015-01-14 18:56 - 2014-08-28 20:05 - 00000000 ____D () C:\Users\Kids\AppData\Local\clear.fi ==================== Files in the root of some directories ======= 2013-12-22 14:26 - 2013-12-22 14:26 - 13024768 _____ (LastPass) C:\Program Files (x86)\Common Files\lpuninstall.exe Some content of TEMP: ==================== C:\Users\Joanne\AppData\Local\Temp\dropbox_sqlite_ext.{5f3e3153-5bce-5766-8f84-3e3e7ecf0d81}.tmpg4qtco.dll ==================== Bamital & volsnap Check ================= (There is no automatic fix for files that do not pass verification.) C:\Windows\System32\winlogon.exe => File is digitally signed C:\Windows\System32\wininit.exe => File is digitally signed C:\Windows\explorer.exe => File is digitally signed C:\Windows\SysWOW64\explorer.exe => File is digitally signed C:\Windows\System32\svchost.exe => File is digitally signed C:\Windows\SysWOW64\svchost.exe => File is digitally signed C:\Windows\System32\services.exe => File is digitally signed C:\Windows\System32\User32.dll => File is digitally signed C:\Windows\SysWOW64\User32.dll => File is digitally signed C:\Windows\System32\userinit.exe => File is digitally signed C:\Windows\SysWOW64\userinit.exe => File is digitally signed C:\Windows\System32\rpcss.dll => File is digitally signed C:\Windows\System32\Drivers\volsnap.sys => File is digitally signed LastRegBack: 2015-01-28 17:38 ==================== End Of Log ============================
  7. This computer is used primarily by my kids. They use minecraft a lot, and enjoy downloading and installing mods. They know to be careful what they download, but something got downloaded that shouldn't have been. I asked them about sources for minecraft mods, and most of the time they are linked from the minecraftforum.net or planetminecraft.com. But there are multiple sources, and of course, ads all over those pages that could also be the source. Probably not too helpful, but that's all I know.
  8. Fix result of Farbar Recovery Tool (FRST written by Farbar) (x64) Version: 11-02-2015 01 Ran by Joanne at 2015-02-11 13:57:40 Run:2 Running from C:\Users\Joanne\Downloads Loaded Profiles: Joanne (Available profiles: Joanne & Kids) Boot Mode: Normal ============================================== Content of fixlist: ***************** start HKU\S-1-5-21-147322039-3566770512-478593251-1001\...\RunOnce: [Application Restart #2] => C:\Users\Joanne\AppData\Local\Pokki\Engine\pokki.exe --disable-internal-flash --noerrdialogs --no-message-box --disable-extensions --disable-web-security --disable-web-resources --disable-client-side (the data entry has 542 more characters). HKU\S-1-5-21-147322039-3566770512-478593251-1001\...\RunOnce: [Application Restart #1] => C:\Users\Joanne\AppData\Local\Pokki\Engine\pokki.exe --disable-internal-flash --noerrdialogs --no-message-box --disable-extensions --disable-web-security --disable-web-resources --disable-client-side (the data entry has 542 more characters). CHR HKLM\SOFTWARE\Policies\Google: Policy restriction <======= ATTENTION S2 229c2d9f; c:\Program Files (x86)\TampaMonitor\TampaMonitor.dll [1552384 2015-02-08] () [File not signed] c:\Program Files (x86)\TampaMonitor Folder: C:\Users\Joanne\AppData\Local\Macromedia C:\ProgramData\{0329d0fe-19d4-f472-0329-9d0fe19d43f8} EmptyTemp: end ***************** HKU\S-1-5-21-147322039-3566770512-478593251-1001\Software\Microsoft\Windows\CurrentVersion\RunOnce\\Application Restart #2 => value deleted successfully. HKU\S-1-5-21-147322039-3566770512-478593251-1001\Software\Microsoft\Windows\CurrentVersion\RunOnce\\Application Restart #1 => value deleted successfully. "HKLM\SOFTWARE\Policies\Google" => Key deleted successfully. 229c2d9f => Service deleted successfully. c:\Program Files (x86)\TampaMonitor => Moved successfully. ========================= Folder: C:\Users\Joanne\AppData\Local\Macromedia ======================== 2015-02-08 13:43 - 2015-02-08 13:43 - 0000000 ____D () C:\Users\Joanne\AppData\Local\Macromedia\Flash Player ====== End of Folder: ====== "C:\ProgramData\{0329d0fe-19d4-f472-0329-9d0fe19d43f8}" directory move: C:\ProgramData\{0329d0fe-19d4-f472-0329-9d0fe19d43f8}\5d7bff334b939a14 => Moved successfully. Could not move "C:\ProgramData\{0329d0fe-19d4-f472-0329-9d0fe19d43f8}\908659666c477dc0" => Scheduled to move on reboot. C:\ProgramData\{0329d0fe-19d4-f472-0329-9d0fe19d43f8}\minecraftdl_5677.dat => Moved successfully. C:\ProgramData\{0329d0fe-19d4-f472-0329-9d0fe19d43f8}\minecraftdl_5677.exe => Moved successfully. Could not move "C:\ProgramData\{0329d0fe-19d4-f472-0329-9d0fe19d43f8}" directory. => Scheduled to move on reboot. EmptyTemp: => Removed 2.6 GB temporary data. => Result of Scheduled Files to move (Boot Mode: Normal) (Date&Time: 2015-02-11 13:59:48)<= C:\ProgramData\{0329d0fe-19d4-f472-0329-9d0fe19d43f8}\908659666c477dc0 => Is moved successfully. C:\ProgramData\{0329d0fe-19d4-f472-0329-9d0fe19d43f8} => Is moved successfully. ==== End of Fixlog 13:59:48 ====
  9. Scan result of Farbar Recovery Scan Tool (FRST.txt) (x64) Version: 11-02-2015 01 Ran by Joanne (administrator) on MIEHLSPC on 11-02-2015 13:12:45 Running from C:\Users\Joanne\Downloads Loaded Profiles: Joanne (Available profiles: Joanne & Kids) Platform: Windows 8.1 (X64) OS Language: English (United States) Internet Explorer Version 11 (Default browser: FF) Boot Mode: Normal Tutorial for Farbar Recovery Scan Tool: http://www.geekstogo.com/forum/topic/335081-frst-tutorial-how-to-use-farbar-recovery-scan-tool/ ==================== Processes (Whitelisted) ================= (If an entry is included in the fixlist, the process will be closed. The file will not be moved.) (Windows ® Win 7 DDK provider) C:\Program Files (x86)\Qualcomm Atheros\Bluetooth Suite\AdminService.exe (Acer Incorporated) C:\Program Files (x86)\Acer\AOP Framework\CCDMonitorService.exe (Intel® Corporation) C:\Program Files\Intel\iCLS Client\HeciServer.exe (Microsoft Corporation) C:\Windows\System32\dasHost.exe (Microsoft Corporation) C:\Program Files\Windows Defender\MsMpEng.exe (Microsoft Corporation) C:\Program Files\Windows Defender\NisSrv.exe (Microsoft Corporation) C:\Windows\System32\SkyDrive.exe (Qualcomm®Atheros®) C:\Program Files (x86)\Qualcomm Atheros\Bluetooth Suite\BtvStack.exe () C:\Program Files (x86)\Qualcomm Atheros\Bluetooth Suite\ActivateDesktop.exe (Intel Corporation) C:\Windows\System32\igfxtray.exe (Intel Corporation) C:\Windows\System32\igfxsrvc.exe (Intel Corporation) C:\Windows\System32\hkcmd.exe (Intel Corporation) C:\Windows\System32\igfxpers.exe (Realtek Semiconductor) C:\Program Files\Realtek\Audio\HDA\RAVCpl64.exe (Oracle Corporation) C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe (Acer) C:\Program Files (x86)\Acer Remote\ArcServer.exe (Acer Incorporated) C:\Program Files (x86)\Acer\AOP Framework\BackgroundAgent.exe () C:\Program Files (x86)\Acer\abDocs\abDocsDllLoader.exe (Acer Cloud Technology) C:\Program Files (x86)\Acer\AOP Framework\acer\ccd.exe (McAfee, Inc.) C:\Program Files\McAfee Security Scan\3.8.150\SSScheduler.exe () C:\ProgramData\{0329d0fe-19d4-f472-0329-9d0fe19d43f8}\minecraftdl_5677.exe (Acer Incorporated) C:\Program Files\Acer\Acer Power Management\ePowerTray.exe (Acer Incorporated) C:\Program Files\Acer\Acer Power Management\ePowerSvc.exe () C:\Program Files (x86)\Acer\abDocs\abDocsDllLoaderMonitor.exe (Microsoft Corporation) C:\Program Files\WindowsApps\Microsoft.Reader_6.3.9600.16422_x64__8wekyb3d8bbwe\glcnd.exe (Intel Corporation) C:\Program Files (x86)\Intel\Intel® Management Engine Components\DAL\Jhi_service.exe (Intel Corporation) C:\Program Files (x86)\Intel\Intel® Management Engine Components\LMS\LMS.exe (Nero AG) C:\Program Files (x86)\Nero\Update\NASvc.exe (Microsoft Corporation) C:\Windows\System32\SettingSyncHost.exe (Microsoft Corporation) C:\Windows\System32\WWAHost.exe (Mozilla Corporation) C:\Program Files (x86)\Mozilla Firefox\firefox.exe Failed to access process -> dllhost.exe Failed to access process -> dllhost.exe ==================== Registry (Whitelisted) ================== (If an entry is included in the fixlist, the registry item will be restored to default or removed. The file will not be moved.) HKLM\...\Run: [RTHDVCPL] => C:\Program Files\Realtek\Audio\HDA\RAVCpl64.exe [13425224 2013-03-05] (Realtek Semiconductor) HKLM-x32\...\Run: [mcui_exe] => "C:\Program Files\McAfee.com\Agent\mcagent.exe" /runkey HKLM-x32\...\Run: [sunJavaUpdateSched] => C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe [254336 2013-07-02] (Oracle Corporation) HKLM-x32\...\Run: [bacKGround Agent] => C:\Program Files (x86)\Acer\AOP Framework\BackgroundAgent.exe [62208 2014-12-19] (Acer Incorporated) HKLM-x32\...\Run: [abDocsDllLoader] => C:\Program Files (x86)\Acer\abDocs\abDocsDllLoader.exe [90880 2014-12-19] () Winlogon\Notify\igfxcui: C:\WINDOWS\system32\igfxdev.dll (Intel Corporation) HKLM\...\Policies\Explorer\Run: [btvStack] => C:\Program Files (x86)\Qualcomm Atheros\Bluetooth Suite\BtvStack.exe [132736 2013-06-28] ( (Qualcomm®Atheros®)) HKLM\...\Policies\Explorer: [NoControlPanel] 0 HKU\S-1-5-21-147322039-3566770512-478593251-1001\...\RunOnce: [Application Restart #2] => C:\Users\Joanne\AppData\Local\Pokki\Engine\pokki.exe --disable-internal-flash --noerrdialogs --no-message-box --disable-extensions --disable-web-security --disable-web-resources --disable-client-side (the data entry has 542 more characters). HKU\S-1-5-21-147322039-3566770512-478593251-1001\...\RunOnce: [Application Restart #1] => C:\Users\Joanne\AppData\Local\Pokki\Engine\pokki.exe --disable-internal-flash --noerrdialogs --no-message-box --disable-extensions --disable-web-security --disable-web-resources --disable-client-side (the data entry has 542 more characters). Startup: C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Startup\Acer Remote.lnk ShortcutTarget: Acer Remote.lnk -> C:\Program Files (x86)\Acer Remote\ArcServer.exe (Acer) Startup: C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Startup\Install LastPass IE RunOnce.lnk ShortcutTarget: Install LastPass IE RunOnce.lnk -> C:\Program Files (x86)\Common Files\lpuninstall.exe (LastPass) Startup: C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Startup\McAfee Security Scan Plus.lnk ShortcutTarget: McAfee Security Scan Plus.lnk -> C:\Program Files\McAfee Security Scan\3.8.150\SSScheduler.exe (McAfee, Inc.) Startup: C:\Users\Joanne\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\Dropbox.lnk ShortcutTarget: Dropbox.lnk -> C:\Users\Joanne\AppData\Roaming\Dropbox\bin\Dropbox.exe (Dropbox, Inc.) Startup: C:\Users\Joanne\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\minecraftdl_5677.lnk ShortcutTarget: minecraftdl_5677.lnk -> C:\ProgramData\{0329d0fe-19d4-f472-0329-9d0fe19d43f8}\minecraftdl_5677.exe () ShellIconOverlayIdentifiers: [ACloudSyncedRF] -> {5CCE71FA-9F61-4F24-9CD1-98D819B40D68} => C:\Program Files (x86)\Acer\Acer Portal\x64\shellext_win.dll (Acer Incorporated) ShellIconOverlayIdentifiers: [ACloudSyncedSF] -> {5D5F18B7-D59B-4B18-A3E9-0A4BDCCCB699} => C:\Program Files (x86)\Acer\Acer Portal\x64\shellext_win.dll (Acer Incorporated) ShellIconOverlayIdentifiers: [ACloudSyncing] -> {C1E1456F-C2D8-4C96-870D-35F1E13941EE} => C:\Program Files (x86)\Acer\Acer Portal\x64\shellext_win.dll (Acer Incorporated) ShellIconOverlayIdentifiers: [ACloudToBeSynced] -> {307523FA-DDC0-4068-983F-2A6B34627744} => C:\Program Files (x86)\Acer\Acer Portal\x64\shellext_win.dll (Acer Incorporated) CHR HKLM\SOFTWARE\Policies\Google: Policy restriction <======= ATTENTION ==================== Internet (Whitelisted) ==================== (If an item is included in the fixlist, if it is a registry item it will be removed or restored to default.) HKLM\Software\Wow6432Node\Microsoft\Internet Explorer\Main,Start Page = www.google.com HKU\S-1-5-21-147322039-3566770512-478593251-1001\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://acer13.msn.com HKU\S-1-5-21-147322039-3566770512-478593251-1001\Software\Microsoft\Internet Explorer\Main,First Home Page = http://go.microsoft.com/fwlink/?LinkID=226786&Mkt=en-CA&Src=WD8&Tid=0003295F&OHP=http%3A%2F%2Facer13.msn.com&OSP= SearchScopes: HKU\.DEFAULT -> DefaultScope {0633EE93-D776-472f-A0FF-E1416B8B2E3A} URL = SearchScopes: HKU\S-1-5-19 -> DefaultScope {0633EE93-D776-472f-A0FF-E1416B8B2E3A} URL = SearchScopes: HKU\S-1-5-20 -> DefaultScope {0633EE93-D776-472f-A0FF-E1416B8B2E3A} URL = SearchScopes: HKU\S-1-5-21-147322039-3566770512-478593251-1001 -> {EF972A87-4EEF-4BD2-87E0-BDA9DBB0237B} URL = Toolbar: HKLM - LastPass Toolbar - {9f6b5cc3-5c7b-4b5c-97af-19dec1e380e5} - C:\Program Files (x86)\LastPass\LPToolbar_x64.dll (LastPass) Toolbar: HKLM-x32 - LastPass Toolbar - {9f6b5cc3-5c7b-4b5c-97af-19dec1e380e5} - C:\Program Files (x86)\LastPass\LPToolbar.dll (LastPass) Tcpip\Parameters: [DhcpNameServer] 72.38.238.90 72.38.238.91 192.168.1.1 FireFox: ======== FF ProfilePath: C:\Users\Joanne\AppData\Roaming\Mozilla\Firefox\Profiles\4sntc5fi.default FF DefaultSearchEngine: Google FF Homepage: www.google.ca FF Plugin: @adobe.com/FlashPlayer -> C:\WINDOWS\system32\Macromed\Flash\NPSWF64_16_0_0_305.dll () FF Plugin: @lastpass.com/NPLastPass -> C:\Program Files (x86)\LastPass\nplastpass64.dll (LastPass) FF Plugin-x32: @adobe.com/FlashPlayer -> C:\WINDOWS\SysWOW64\Macromed\Flash\NPSWF32_16_0_0_305.dll () FF Plugin-x32: @adobe.com/ShockwavePlayer -> C:\WINDOWS\SysWOW64\Adobe\Director\np32dsw_1211151.dll (Adobe Systems, Inc.) FF Plugin-x32: @intel-webapi.intel.com/Intel WebAPI ipt;version=3.5.29 -> C:\Program Files (x86)\Intel\Intel® Management Engine Components\IPT\npIntelWebAPIIPT.dll (Intel Corporation) FF Plugin-x32: @intel-webapi.intel.com/Intel WebAPI updater -> C:\Program Files (x86)\Intel\Intel® Management Engine Components\IPT\npIntelWebAPIUpdater.dll (Intel Corporation) FF Plugin-x32: @java.com/DTPlugin,version=10.45.2 -> C:\Program Files (x86)\Java\jre7\bin\dtplugin\npDeployJava1.dll (Oracle Corporation) FF Plugin-x32: @java.com/JavaPlugin,version=10.45.2 -> C:\Program Files (x86)\Java\jre7\bin\plugin2\npjp2.dll (Oracle Corporation) FF Plugin-x32: @lastpass.com/NPLastPass -> C:\Program Files (x86)\LastPass\nplastpass.dll (LastPass) FF HKU\S-1-5-21-147322039-3566770512-478593251-1001\...\Firefox\Extensions: [{e4f94d1e-2f53-401e-8885-681602c0ddd8}] - C:\ProgramData\McAfee Security Scan\Extensions\{e4f94d1e-2f53-401e-8885-681602c0ddd8}.xpi FF Extension: McAfee Security Scan Plus - C:\ProgramData\McAfee Security Scan\Extensions\{e4f94d1e-2f53-401e-8885-681602c0ddd8}.xpi [2014-04-04] Chrome: ======= CHR dev: Chrome dev build detected! <======= ATTENTION CHR Profile: C:\Users\Joanne\AppData\Local\Google\Chrome\User Data\Default ==================== Services (Whitelisted) ================= (If an entry is included in the fixlist, the service will be removed from the registry. The file will not be moved unless listed separately.) S2 229c2d9f; c:\Program Files (x86)\TampaMonitor\TampaMonitor.dll [1552384 2015-02-08] () [File not signed] R2 AtherosSvc; C:\Program Files (x86)\Qualcomm Atheros\Bluetooth Suite\adminservice.exe [312448 2013-06-28] (Windows ® Win 7 DDK provider) R2 CCDMonitorService; C:\Program Files (x86)\Acer\AOP Framework\CCDMonitorService.exe [2713856 2014-12-19] (Acer Incorporated) R3 ePowerSvc; C:\Program Files\Acer\Acer Power Management\ePowerSvc.exe [662088 2013-03-15] (Acer Incorporated) R2 Intel® Capability Licensing Service Interface; C:\Program Files\Intel\iCLS Client\HeciServer.exe [731648 2013-02-13] (Intel® Corporation) [File not signed] S3 Intel® Capability Licensing Service TCP IP Interface; C:\Program Files\Intel\iCLS Client\SocketHeciServer.exe [820184 2013-02-13] (Intel® Corporation) R2 jhi_service; C:\Program Files (x86)\Intel\Intel® Management Engine Components\DAL\jhi_service.exe [169432 2013-05-16] (Intel Corporation) S3 McComponentHostService; C:\Program Files\McAfee Security Scan\3.8.150\McCHSvc.exe [289256 2014-04-09] (McAfee, Inc.) R3 WdNisSvc; C:\Program Files\Windows Defender\NisSrv.exe [368632 2014-09-21] (Microsoft Corporation) R2 WinDefend; C:\Program Files\Windows Defender\MsMpEng.exe [23792 2014-09-21] (Microsoft Corporation) S2 McAfee SiteAdvisor Service; c:\PROGRA~2\mcafee\SITEAD~1\mcsacore.exe [X] ==================== Drivers (Whitelisted) ==================== (If an entry is included in the fixlist, the service will be removed from the registry. The file will not be moved unless listed separately.) S3 BTATH_LWFLT; C:\Windows\system32\DRIVERS\btath_lwflt.sys [77464 2013-06-28] (Qualcomm Atheros) R3 BthLEEnum; C:\Windows\System32\drivers\BthLEEnum.sys [226304 2013-12-04] (Microsoft Corporation) S3 MBAMSwissArmy; C:\WINDOWS\system32\drivers\MBAMSwissArmy.sys [129752 2015-02-09] (Malwarebytes Corporation) R2 RtkIOAC60; C:\Windows\system32\DRIVERS\RtkIOAC60.sys [38504 2012-04-16] (Windows ® Codename Longhorn DDK provider) R3 WdNisDrv; C:\Windows\System32\Drivers\WdNisDrv.sys [114496 2014-09-21] (Microsoft Corporation) ==================== NetSvcs (Whitelisted) =================== (If an item is included in the fixlist, it will be removed from the registry. Any associated file could be listed separately to be moved.) ==================== One Month Created Files and Folders ======== (If an entry is included in the fixlist, the file\folder will be moved.) 2015-02-11 12:33 - 2015-02-11 12:33 - 00000000 ____D () C:\Users\Joanne\Downloads\FRST-OlderVersion 2015-02-11 11:03 - 2015-02-11 11:04 - 00000000 ____D () C:\AdwCleaner 2015-02-11 10:59 - 2015-02-11 10:59 - 00001293 _____ () C:\Users\Joanne\Desktop\JRT.txt 2015-02-11 10:47 - 2015-02-11 10:47 - 02112512 _____ () C:\Users\Joanne\Downloads\AdwCleaner.exe 2015-02-11 10:44 - 2015-02-11 10:44 - 01388274 _____ (Thisisu) C:\Users\Joanne\Downloads\JRT.exe 2015-02-09 19:36 - 2015-02-09 19:36 - 00010866 _____ () C:\Users\Joanne\Desktop\Malwarebytes1.txt 2015-02-09 19:35 - 2015-02-09 19:35 - 00001332 _____ () C:\Users\Joanne\Desktop\Malwarebytes3.txt 2015-02-09 18:40 - 2015-02-10 13:45 - 00034236 _____ () C:\Users\Joanne\Downloads\Addition.txt 2015-02-09 18:39 - 2015-02-11 13:13 - 00012419 _____ () C:\Users\Joanne\Downloads\FRST.txt 2015-02-09 18:39 - 2015-02-11 13:12 - 00000000 ____D () C:\FRST 2015-02-09 18:25 - 2015-02-11 12:33 - 02134016 _____ (Farbar) C:\Users\Joanne\Downloads\FRST64.exe 2015-02-09 18:19 - 2015-02-09 18:19 - 00388608 _____ (Trend Micro Inc.) C:\Users\Joanne\Downloads\HijackThis.exe 2015-02-09 17:30 - 2015-02-09 17:30 - 00000000 ____D () C:\Users\Joanne\AppData\Local\iGware 2015-02-09 17:30 - 2015-02-09 17:30 - 00000000 ____D () C:\Users\Joanne\AppData\Local\AOP SDK 2015-02-09 17:23 - 2015-02-09 17:25 - 20447072 _____ (Malwarebytes Corporation ) C:\Users\Kids\Downloads\mbam-setup-2.0.4.1028.exe 2015-02-08 16:11 - 2015-02-08 16:11 - 03092531 _____ () C:\Users\Kids\Desktop\forge-1.7.10-10.13.2.1291-installer.jar 2015-02-08 16:04 - 2015-02-08 16:04 - 01138360 _____ () C:\Users\Kids\Desktop\MutantCreatures-1.7.10-1.4.8.jar 2015-02-08 13:49 - 2015-02-08 13:49 - 00481651 _____ () C:\Users\Joanne\Downloads\BiomesOPlenty-1.7.10-2.1.0.1062-sources.jar 2015-02-08 13:48 - 2015-02-08 13:48 - 05689005 _____ () C:\Users\Joanne\Downloads\BiomesOPlenty-1.7.10-2.1.0.1062-deobf.jar 2015-02-08 13:43 - 2015-02-08 13:43 - 00000000 ____D () C:\Users\Joanne\AppData\Local\Macromedia 2015-02-08 13:42 - 2015-02-08 13:42 - 00000000 ____D () C:\Program Files (x86)\TampaMonitor 2015-02-08 13:40 - 2015-02-09 17:31 - 00000000 ____D () C:\ProgramData\{0329d0fe-19d4-f472-0329-9d0fe19d43f8} 2015-01-26 17:23 - 2015-01-26 17:23 - 00000000 ____D () C:\Program Files (x86)\Mozilla Firefox 2015-01-22 12:43 - 2015-01-22 12:43 - 00206604 _____ () C:\Users\Kids\Desktop\ConstructionModv1.1-beta-build7(1.7.2).jar 2015-01-22 12:34 - 2015-01-22 12:39 - 00147975 _____ () C:\Users\Kids\Desktop\[Forge]MrCrayfishConstructionModv1.0.5 (1.6.4).zip 2015-01-17 09:55 - 2015-01-17 09:55 - 00000000 ____D () C:\Users\Kids\AppData\Local\iGware 2015-01-14 18:56 - 2015-01-14 18:57 - 00002001 _____ () C:\Users\Public\Desktop\abMedia.lnk 2015-01-13 17:56 - 2015-01-13 17:56 - 00003334 _____ () C:\WINDOWS\System32\Tasks\AcerCloud 2015-01-13 17:56 - 2015-01-13 17:56 - 00002028 _____ () C:\Users\Public\Desktop\Acer Portal.lnk 2015-01-13 16:48 - 2015-01-13 16:49 - 00000000 ____D () C:\Users\Kids\Desktop\VoxelMods 2015-01-13 16:47 - 2015-01-13 16:47 - 00447992 _____ () C:\Users\Kids\Desktop\Zans Minimap Mod.jar 2015-01-13 16:43 - 2015-01-13 16:43 - 00458123 _____ () C:\Users\Kids\Downloads\Voxelmap Mod v1.7.10.zip 2015-01-13 15:51 - 2014-12-19 01:26 - 00140800 _____ (Microsoft Corporation) C:\WINDOWS\system32\Drivers\mrxdav.sys 2015-01-13 15:51 - 2014-12-11 21:04 - 00087040 _____ (Microsoft Corporation) C:\WINDOWS\system32\TSWbPrxy.exe 2015-01-13 15:51 - 2014-12-11 19:51 - 00075776 _____ (Microsoft Corporation) C:\WINDOWS\system32\Drivers\ahcache.sys 2015-01-13 15:51 - 2014-12-08 20:50 - 00225280 _____ (Microsoft Corporation) C:\WINDOWS\system32\profsvc.dll 2015-01-13 15:51 - 2014-12-08 14:42 - 00535640 _____ (Microsoft Corporation) C:\WINDOWS\system32\wer.dll 2015-01-13 15:51 - 2014-12-08 14:42 - 00531616 _____ (Microsoft Corporation) C:\WINDOWS\system32\ci.dll 2015-01-13 15:51 - 2014-12-08 14:42 - 00448792 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\wer.dll 2015-01-13 15:51 - 2014-12-08 14:42 - 00413248 _____ (Microsoft Corporation) C:\WINDOWS\system32\Faultrep.dll 2015-01-13 15:51 - 2014-12-08 14:42 - 00372408 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\Faultrep.dll 2015-01-13 15:51 - 2014-12-08 14:42 - 00108944 _____ (Microsoft Corporation) C:\WINDOWS\system32\EncDump.dll 2015-01-13 15:51 - 2014-12-08 14:42 - 00038264 _____ (Microsoft Corporation) C:\WINDOWS\system32\WerFaultSecure.exe 2015-01-13 15:51 - 2014-12-08 14:42 - 00033584 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\WerFaultSecure.exe 2015-01-13 15:51 - 2014-12-05 22:17 - 00360448 _____ (Microsoft Corporation) C:\WINDOWS\system32\ncsi.dll 2015-01-13 15:51 - 2014-12-05 20:41 - 00391680 _____ (Microsoft Corporation) C:\WINDOWS\system32\nlasvc.dll 2015-01-13 15:51 - 2014-12-05 20:35 - 00229888 _____ (Microsoft Corporation) C:\WINDOWS\system32\AudioEndpointBuilder.dll 2015-01-13 15:51 - 2014-10-28 23:00 - 00465320 _____ (Microsoft Corporation) C:\WINDOWS\system32\WerFault.exe 2015-01-13 15:51 - 2014-10-28 23:00 - 00139984 _____ (Microsoft Corporation) C:\WINDOWS\system32\wermgr.exe 2015-01-13 15:51 - 2014-10-28 22:52 - 00500016 _____ (Microsoft Corporation) C:\WINDOWS\system32\AudioSes.dll 2015-01-13 15:51 - 2014-10-28 22:52 - 00482872 _____ (Microsoft Corporation) C:\WINDOWS\system32\AudioEng.dll 2015-01-13 15:51 - 2014-10-28 22:52 - 00394120 _____ (Microsoft Corporation) C:\WINDOWS\system32\AUDIOKSE.dll 2015-01-13 15:51 - 2014-10-28 22:52 - 00272248 _____ (Microsoft Corporation) C:\WINDOWS\system32\audiodg.exe 2015-01-13 15:51 - 2014-10-28 22:12 - 00413136 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\WerFault.exe 2015-01-13 15:51 - 2014-10-28 22:12 - 00136296 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\wermgr.exe 2015-01-13 15:51 - 2014-10-28 22:07 - 00424544 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\AudioEng.dll 2015-01-13 15:51 - 2014-10-28 22:07 - 00370424 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\AudioSes.dll 2015-01-13 15:51 - 2014-10-28 22:07 - 00344536 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\AUDIOKSE.dll 2015-01-13 15:51 - 2014-10-28 21:44 - 00037888 _____ (Microsoft Corporation) C:\WINDOWS\system32\werdiagcontroller.dll 2015-01-13 15:51 - 2014-10-28 20:59 - 00033280 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\werdiagcontroller.dll 2015-01-13 15:51 - 2014-10-28 20:24 - 00086016 _____ (Microsoft Corporation) C:\WINDOWS\system32\nlaapi.dll 2015-01-13 15:51 - 2014-10-28 20:02 - 00911360 _____ (Microsoft Corporation) C:\WINDOWS\system32\audiosrv.dll 2015-01-13 15:51 - 2014-10-28 20:01 - 00065536 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\nlaapi.dll ==================== One Month Modified Files and Folders ======= (If an entry is included in the fixlist, the file\folder will be moved.) 2015-02-11 13:05 - 2013-08-22 10:36 - 00000000 ____D () C:\WINDOWS\system32\sru 2015-02-11 12:48 - 2014-02-18 19:48 - 00000830 _____ () C:\WINDOWS\Tasks\Adobe Flash Player Updater.job 2015-02-11 11:16 - 2013-12-21 01:59 - 00003596 _____ () C:\WINDOWS\System32\Tasks\Optimize Start Menu Cache Files-S-1-5-21-147322039-3566770512-478593251-1001 2015-02-11 11:13 - 2013-12-22 03:44 - 01615494 _____ () C:\WINDOWS\WindowsUpdate.log 2015-02-11 11:08 - 2014-01-17 13:19 - 00000000 ____D () C:\Users\Joanne\AppData\Local\CrashDumps 2015-02-11 11:06 - 2014-01-04 19:02 - 00000000 ____D () C:\Users\Joanne\AppData\Roaming\Dropbox 2015-02-11 11:06 - 2013-12-22 14:15 - 00000000 __RDO () C:\Users\Joanne\SkyDrive 2015-02-11 11:05 - 2013-11-14 02:20 - 00087494 _____ () C:\WINDOWS\PFRO.log 2015-02-11 11:05 - 2013-08-22 09:46 - 00291941 _____ () C:\WINDOWS\setupact.log 2015-02-11 11:05 - 2013-08-22 09:45 - 00000006 ____H () C:\WINDOWS\Tasks\SA.DAT 2015-02-11 11:05 - 2013-08-22 08:25 - 00262144 ___SH () C:\WINDOWS\system32\config\BBI 2015-02-11 10:35 - 2013-12-22 14:17 - 00003930 _____ () C:\WINDOWS\System32\Tasks\User_Feed_Synchronization-{3018EF3B-97F1-4381-95E2-6809E1A60C6B} 2015-02-11 04:18 - 2013-12-26 18:34 - 00003922 _____ () C:\WINDOWS\System32\Tasks\User_Feed_Synchronization-{A6ABFDC5-5701-4F2E-B593-0FE93A6A4CCC} 2015-02-09 19:25 - 2014-07-29 22:14 - 00129752 _____ (Malwarebytes Corporation) C:\WINDOWS\system32\Drivers\MBAMSwissArmy.sys 2015-02-09 18:51 - 2013-08-22 10:36 - 00000000 ____D () C:\WINDOWS\AppReadiness 2015-02-09 18:45 - 2013-12-25 13:47 - 00000000 ____D () C:\Users\Kids\AppData\Local\Packages 2015-02-09 18:45 - 2013-12-21 01:50 - 00000000 ____D () C:\Users\Joanne\AppData\Local\Packages 2015-02-09 18:29 - 2014-01-05 09:34 - 00000000 ____D () C:\Users\Kids\AppData\Roaming\.minecraft 2015-02-09 18:27 - 2014-01-04 15:13 - 00000000 ____D () C:\Program Files (x86)\Mozilla Maintenance Service 2015-02-09 18:27 - 2013-08-06 09:25 - 00000000 ____D () C:\WINDOWS\oem 2015-02-09 18:25 - 2013-12-21 01:50 - 00000000 ____D () C:\Users\Joanne\AppData\Local\VirtualStore 2015-02-09 17:32 - 2014-07-29 22:14 - 00000000 ____D () C:\Program Files (x86)\Malwarebytes Anti-Malware 2015-02-09 17:31 - 2014-01-04 17:41 - 00000000 ____D () C:\Users\Joanne\AppData\Local\clear.fi 2015-02-09 15:58 - 2014-11-12 16:29 - 00000000 ____D () C:\Users\Kids\Desktop\to put into mods folder 2015-02-08 17:49 - 2012-07-26 02:59 - 00000000 ____D () C:\WINDOWS\CbsTemp 2015-02-08 13:42 - 2014-05-12 17:53 - 00000000 ____D () C:\Users\Kids\Documents\Rylie's Stuff 2015-02-08 12:49 - 2014-02-18 19:48 - 00003718 _____ () C:\WINDOWS\System32\Tasks\Adobe Flash Player Updater 2015-02-03 14:31 - 2013-08-22 10:38 - 00714720 _____ (Adobe Systems Incorporated) C:\WINDOWS\SysWOW64\FlashPlayerApp.exe 2015-02-03 14:31 - 2013-08-22 10:38 - 00106976 _____ (Adobe Systems Incorporated) C:\WINDOWS\SysWOW64\FlashPlayerCPLApp.cpl 2015-01-29 01:35 - 2014-12-27 20:49 - 00000000 ____D () C:\ProgramData\Origin 2015-01-22 17:42 - 2014-12-27 20:49 - 00000000 ____D () C:\Program Files (x86)\Origin 2015-01-19 15:59 - 2014-12-28 09:32 - 00000000 ____D () C:\Users\Kids\AppData\Roaming\Origin 2015-01-17 09:59 - 2013-11-14 02:28 - 00863592 _____ () C:\WINDOWS\system32\PerfStringBackup.INI 2015-01-17 09:58 - 2014-01-05 20:29 - 00000000 ____D () C:\Users\Kids\AppData\Local\CrashDumps 2015-01-16 10:42 - 2013-12-21 02:29 - 00000000 ____D () C:\WINDOWS\system32\MRT 2015-01-16 10:40 - 2013-12-21 02:29 - 113365784 _____ (Microsoft Corporation) C:\WINDOWS\system32\MRT.exe 2015-01-14 19:21 - 2013-12-25 13:53 - 00003596 _____ () C:\WINDOWS\System32\Tasks\Optimize Start Menu Cache Files-S-1-5-21-147322039-3566770512-478593251-1004 2015-01-14 18:57 - 2013-08-06 09:25 - 00000000 ____D () C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Acer 2015-01-14 18:57 - 2013-08-06 09:25 - 00000000 ____D () C:\Program Files (x86)\Acer 2015-01-14 18:56 - 2014-08-28 20:05 - 00000000 ____D () C:\Users\Kids\AppData\Local\clear.fi ==================== Files in the root of some directories ======= 2013-12-22 14:26 - 2013-12-22 14:26 - 13024768 _____ (LastPass) C:\Program Files (x86)\Common Files\lpuninstall.exe Some content of TEMP: ==================== C:\Users\Joanne\AppData\Local\Temp\dropbox_sqlite_ext.{5f3e3153-5bce-5766-8f84-3e3e7ecf0d81}.tmprikkpk.dll C:\Users\Joanne\AppData\Local\Temp\oct43FE.tmp.exe C:\Users\Joanne\AppData\Local\Temp\Quarantine.exe C:\Users\Joanne\AppData\Local\Temp\sqlite3.dll C:\Users\Kids\AppData\Local\Temp\drm_dyndata_7370014.dll C:\Users\Kids\AppData\Local\Temp\fp_pl_pfs_installer-1.exe C:\Users\Kids\AppData\Local\Temp\fp_pl_pfs_installer-2.exe C:\Users\Kids\AppData\Local\Temp\fp_pl_pfs_installer-3.exe C:\Users\Kids\AppData\Local\Temp\fp_pl_pfs_installer-4.exe C:\Users\Kids\AppData\Local\Temp\fp_pl_pfs_installer-5.exe C:\Users\Kids\AppData\Local\Temp\fp_pl_pfs_installer-6.exe C:\Users\Kids\AppData\Local\Temp\fp_pl_pfs_installer.exe C:\Users\Kids\AppData\Local\Temp\Shockwave_Installer_FF-1.exe C:\Users\Kids\AppData\Local\Temp\Shockwave_Installer_FF-2.exe C:\Users\Kids\AppData\Local\Temp\Shockwave_Installer_FF-3.exe C:\Users\Kids\AppData\Local\Temp\Shockwave_Installer_FF.exe ==================== Bamital & volsnap Check ================= (There is no automatic fix for files that do not pass verification.) C:\Windows\System32\winlogon.exe => File is digitally signed C:\Windows\System32\wininit.exe => File is digitally signed C:\Windows\explorer.exe => File is digitally signed C:\Windows\SysWOW64\explorer.exe => File is digitally signed C:\Windows\System32\svchost.exe => File is digitally signed C:\Windows\SysWOW64\svchost.exe => File is digitally signed C:\Windows\System32\services.exe => File is digitally signed C:\Windows\System32\User32.dll => File is digitally signed C:\Windows\SysWOW64\User32.dll => File is digitally signed C:\Windows\System32\userinit.exe => File is digitally signed C:\Windows\SysWOW64\userinit.exe => File is digitally signed C:\Windows\System32\rpcss.dll => File is digitally signed C:\Windows\System32\Drivers\volsnap.sys => File is digitally signed LastRegBack: 2015-01-28 17:38 ==================== End Of Log ============================ Additional scan result of Farbar Recovery Scan Tool (x64) Version: 11-02-2015 01 Ran by Joanne at 2015-02-11 13:13:20 Running from C:\Users\Joanne\Downloads Boot Mode: Normal ========================================================== ==================== Security Center ======================== (If an entry is included in the fixlist, it will be removed.) AV: Windows Defender (Enabled - Up to date) {D68DDC3A-831F-4fae-9E44-DA132C1ACF46} AS: Windows Defender (Enabled - Up to date) {D68DDC3A-831F-4fae-9E44-DA132C1ACF46} ==================== Installed Programs ====================== (Only the adware programs with "hidden" flag could be added to the fixlist to unhide them. The adware programs should be uninstalled manually.) clear.fi SDK - Video 2 (x32 Version: 2.1.2606 - CyberLink Corp.) Hidden clear.fi SDK- Movie 2 (x32 Version: 2.1.2606 - CyberLink Corp.) Hidden abDocs (HKLM-x32\...\{CA4FE8B0-298C-4E5D-A486-F33B126D6A0A}) (Version: 1.05.2005 - Acer Incorporated) abDocs Office AddIn (HKLM-x32\...\{DCBF3379-246B-47E1-8173-639B63940838}) (Version: 3.01.2006 - Acer Incorporated) abMedia (HKLM-x32\...\{E9AF1707-3F3A-49E2-8345-4F2D629D0876}) (Version: 2.06.2003.0 - Acer Incorporated) abPhoto (HKLM-x32\...\{B5AD89F2-03D3-4206-8487-018298007DD0}) (Version: 3.01.2005.1 - Acer Incorporated) Acer Portal (HKLM-x32\...\{A5AD0B17-F34D-49BE-A157-C8B3D52ACD13}) (Version: 3.04.2002 - Acer Incorporated) Acer Power Management (HKLM\...\{91F52DE4-B789-42B0-9311-A349F10E5479}) (Version: 7.00.3013 - Acer Incorporated) Acer Recovery Management (HKLM\...\{07F2005A-8CAC-4A4B-83A2-DA98A722CA61}) (Version: 6.00.3017 - Acer Incorporated) Acer Remote (HKLM-x32\...\Acer Remote1.0) (Version: 1.0 - Acer Inc.) Acer Remote Files (HKLM\...\{13885028-098C-4799-9B71-27DAC96502D5}) (Version: 1.02.2002 - Acer Incorporated) Adobe Flash Player 16 NPAPI (HKLM-x32\...\Adobe Flash Player NPAPI) (Version: 16.0.0.305 - Adobe Systems Incorporated) Adobe Shockwave Player 12.1 (HKLM-x32\...\Adobe Shockwave Player) (Version: 12.1.1.151 - Adobe Systems, Inc.) AOP Framework (HKLM-x32\...\{4A37A114-702F-4055-A4B6-16571D4A5353}) (Version: 3.04.2001.2 - Acer Incorporated) Bejeweled 3 (x32 Version: 2.2.0.98 - WildTangent) Hidden Big Fish: Game Manager (HKLM-x32\...\BFGC) (Version: 3.3.0.2 - ) Cradle Of Egypt Collector's Edition (x32 Version: 2.2.0.110 - WildTangent) Hidden Delicious: Emily's Childhood Memories Premium Edition (x32 Version: 3.0.2.32 - WildTangent) Hidden Dropbox (HKU\S-1-5-21-147322039-3566770512-478593251-1001\...\Dropbox) (Version: 2.10.3 - Dropbox, Inc.) GIMP 2.8.14 (HKLM\...\GIMP-2_is1) (Version: 2.8.14 - The GIMP Team) Identity Card (HKLM-x32\...\{3D9CB654-99AD-4301-89C6-0D12A790767C}) (Version: 2.00.3009 - Acer Incorporated) Intel® Management Engine Components (HKLM-x32\...\{65153EA5-8B6E-43B6-857B-C6E4FC25798A}) (Version: 9.0.10.1372 - Intel Corporation) Intel® Processor Graphics (HKLM-x32\...\{F0E3AD40-2BBD-4360-9C76-B9AC9A5886EA}) (Version: 10.18.10.3316 - Intel Corporation) Intel® SDK for OpenCL - CPU Only Runtime Package (HKLM-x32\...\{FCB3772C-B7D0-4933-B1A9-3707EBACC573}) (Version: 3.0.0.66956 - Intel Corporation) Java 7 Update 45 (HKLM-x32\...\{26A24AE4-039D-4CA4-87B4-2F83217045FF}) (Version: 7.0.450 - Oracle) Jewel Match 3 (x32 Version: 2.2.0.98 - WildTangent) Hidden LastPass (uninstall only) (HKLM-x32\...\LastPass) (Version: - LastPass) Live Updater (HKLM-x32\...\{EE26E302-876A-48D9-9058-3129E5B99999}) (Version: 2.00.3010 - Acer Incorporated) Malwarebytes Anti-Malware version 2.0.4.1028 (HKLM-x32\...\Malwarebytes Anti-Malware_is1) (Version: 2.0.4.1028 - Malwarebytes Corporation) McAfee Security Scan Plus (HKLM\...\McAfee Security Scan) (Version: 3.8.150.1 - McAfee, Inc.) Microsoft Office (HKLM-x32\...\{90150000-0138-0409-0000-0000000FF1CE}) (Version: 15.0.4454.1510 - Microsoft Corporation) Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{7299052b-02a4-4627-81f2-1818da5d550d}) (Version: 8.0.56336 - Microsoft Corporation) Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{837b34e3-7c30-493c-8f6a-2b0f04e2912c}) (Version: 8.0.59193 - Microsoft Corporation) Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17 (HKLM\...\{8220EEFE-38CD-377E-8595-13398D740ACE}) (Version: 9.0.30729 - Microsoft Corporation) Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 (HKLM\...\{5FCE6D76-F5DC-37AB-B2B8-22AB8CEDB1D4}) (Version: 9.0.30729.6161 - Microsoft Corporation) Microsoft Visual C++ 2008 Redistributable - x86 9.0.21022 (HKLM-x32\...\{FF66E9F6-83E7-3A3E-AF14-8DE9A809A6A4}) (Version: 9.0.21022 - Microsoft Corporation) Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (HKLM-x32\...\{9A25302D-30C0-39D9-BD6F-21E6EC160475}) (Version: 9.0.30729 - Microsoft Corporation) Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (HKLM-x32\...\{1F1C2DFC-2D24-3E06-BCB8-725134ADF989}) (Version: 9.0.30729.4148 - Microsoft Corporation) Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (HKLM-x32\...\{9BE518E6-ECC6-35A9-88E4-87755C07200F}) (Version: 9.0.30729.6161 - Microsoft Corporation) Microsoft Visual C++ 2010 x64 Redistributable - 10.0.40219 (HKLM\...\{1D8E6291-B0D5-35EC-8441-6616F567A0F7}) (Version: 10.0.40219 - Microsoft Corporation) Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219 (HKLM-x32\...\{F0C3E5D1-1ADE-321E-8167-68EF0DE699A5}) (Version: 10.0.40219 - Microsoft Corporation) Mozilla Firefox 35.0.1 (x86 en-US) (HKLM-x32\...\Mozilla Firefox 35.0.1 (x86 en-US)) (Version: 35.0.1 - Mozilla) Mozilla Maintenance Service (HKLM-x32\...\MozillaMaintenanceService) (Version: 29.0.1 - Mozilla) Mozilla Thunderbird 24.2.0 (x86 en-US) (HKLM-x32\...\Mozilla Thunderbird 24.2.0 (x86 en-US)) (Version: 24.2.0 - Mozilla) My Singing Monsters (HKLM-x32\...\BFG-My Singing Monsters) (Version: - ) Mystery P.I. - Curious Case of Counterfeit Cove (x32 Version: 2.2.0.98 - WildTangent) Hidden Nero BackItUp 12 Essentials OEM.a01 (HKLM-x32\...\{4CA8F973-6377-4ABF-9ED5-CC2323B3C000}) (Version: 12.5.00500 - Nero AG) Office Addin (HKLM-x32\...\{6D2BBE1D-E600-4695-BA37-0B0E605542CC}) (Version: 2.02.2008 - Acer) OpenOffice 4.1.0 (HKLM-x32\...\{C87EF11D-36E9-479D-9898-7541EA1E8A6A}) (Version: 4.10.9764 - Apache Software Foundation) Origin (HKLM-x32\...\Origin) (Version: 9.5.3.636 - Electronic Arts, Inc.) Peggle Nights (x32 Version: 2.2.0.98 - WildTangent) Hidden Plants vs. Zombies - Game of the Year (x32 Version: 2.2.0.98 - WildTangent) Hidden Prerequisite installer (x32 Version: 12.0.0003 - Nero AG) Hidden Qualcomm Atheros Bluetooth Suite (64) (HKLM\...\{A84A4FB1-D703-48DB-89E0-68B6499D2801}) (Version: 8.0.0.230 - Qualcomm Atheros Communications) Qualcomm Atheros WLAN and Bluetooth Client Installation Program (HKLM-x32\...\{28006915-2739-4EBE-B5E8-49B25D32EB33}) (Version: 11.59 - Qualcomm Atheros) Realtek Card Reader (HKLM-x32\...\{F0A8BF4A-972F-41E0-9800-1EFE3BF28266}) (Version: 6.2.9200.39044 - Realtek Semiconductor Corp.) Realtek Ethernet Controller Driver (HKLM-x32\...\{8833FFB6-5B0C-4764-81AA-06DFEED9A476}) (Version: 8.15.410.2013 - Realtek) Realtek High Definition Audio Driver (HKLM-x32\...\{F132AF7F-7BCA-4EDE-8A7C-958108FE7DBC}) (Version: 6.0.1.6859 - Realtek Semiconductor Corp.) Sallys Spa (HKLM-x32\...\Sallys Spa1.0) (Version: 1.0 - Adnan_Boy 2008) Shared C Run-time for x64 (HKLM\...\{EF79C448-6946-4D71-8134-03407888C054}) (Version: 10.0.0 - McAfee) SPORE™ (HKLM-x32\...\{9DF0196F-B6B8-4C3A-8790-DE42AA530101}) (Version: 1.00.0000 - Electronic Arts) swMSM (x32 Version: 12.0.0.1 - Adobe Systems, Inc) Hidden Tales of Lagoona (x32 Version: 2.2.0.110 - WildTangent) Hidden The Chronicles of Emerland Solitaire (x32 Version: 3.0.2.32 - WildTangent) Hidden Visual Studio 2005 Tools for Office Second Edition Runtime (HKLM-x32\...\Microsoft Visual Studio 2005 Tools for Office Runtime) (Version: - Microsoft Corporation) Visual Studio Tools for the Office system 3.0 Runtime (HKLM-x32\...\Visual Studio Tools for the Office system 3.0 Runtime) (Version: - Microsoft Corporation) Visual Studio Tools for the Office system 3.0 Runtime Service Pack 1 (KB949258) (HKLM-x32\...\{8FB53850-246A-3507-8ADE-0060093FFEA6}.KB949258) (Version: 1 - Microsoft Corporation) WildTangent Games (HKLM-x32\...\WildTangent wildgames Master Uninstall) (Version: 1.0.4.0 - WildTangent) Wizard101 (HKLM-x32\...\{A9E27FF5-6294-46A8-B8FD-77B1DECA3021}) (Version: 1.0.0 - KingsIsle Entertainment, Inc.) ==================== Custom CLSID (selected items): ========================== (If an entry is included in the fixlist, it will be removed from registry. Any eventual file will not be moved.) CustomCLSID: HKU\S-1-5-21-147322039-3566770512-478593251-1001_Classes\CLSID\{005A3A96-BAC4-4B0A-94EA-C0CE100EA736}\localserver32 -> C:\Users\Joanne\AppData\Roaming\Dropbox\bin\Dropbox.exe (Dropbox, Inc.) CustomCLSID: HKU\S-1-5-21-147322039-3566770512-478593251-1001_Classes\CLSID\{FB314ED9-A251-47B7-93E1-CDD82E34AF8B}\InprocServer32 -> C:\Users\Joanne\AppData\Roaming\Dropbox\bin\DropboxExt64.24.dll (Dropbox, Inc.) CustomCLSID: HKU\S-1-5-21-147322039-3566770512-478593251-1001_Classes\CLSID\{FB314EDA-A251-47B7-93E1-CDD82E34AF8B}\InprocServer32 -> C:\Users\Joanne\AppData\Roaming\Dropbox\bin\DropboxExt64.24.dll (Dropbox, Inc.) CustomCLSID: HKU\S-1-5-21-147322039-3566770512-478593251-1001_Classes\CLSID\{FB314EDB-A251-47B7-93E1-CDD82E34AF8B}\InprocServer32 -> C:\Users\Joanne\AppData\Roaming\Dropbox\bin\DropboxExt64.24.dll (Dropbox, Inc.) CustomCLSID: HKU\S-1-5-21-147322039-3566770512-478593251-1001_Classes\CLSID\{FB314EDC-A251-47B7-93E1-CDD82E34AF8B}\InprocServer32 -> C:\Users\Joanne\AppData\Roaming\Dropbox\bin\DropboxExt64.24.dll (Dropbox, Inc.) CustomCLSID: HKU\S-1-5-21-147322039-3566770512-478593251-1001_Classes\CLSID\{FB314EDD-A251-47B7-93E1-CDD82E34AF8B}\InprocServer32 -> C:\Users\Joanne\AppData\Roaming\Dropbox\bin\DropboxExt64.24.dll (Dropbox, Inc.) CustomCLSID: HKU\S-1-5-21-147322039-3566770512-478593251-1001_Classes\CLSID\{FB314EDE-A251-47B7-93E1-CDD82E34AF8B}\InprocServer32 -> C:\Users\Joanne\AppData\Roaming\Dropbox\bin\DropboxExt64.24.dll (Dropbox, Inc.) CustomCLSID: HKU\S-1-5-21-147322039-3566770512-478593251-1001_Classes\CLSID\{FB314EDF-A251-47B7-93E1-CDD82E34AF8B}\InprocServer32 -> C:\Users\Joanne\AppData\Roaming\Dropbox\bin\DropboxExt64.24.dll (Dropbox, Inc.) CustomCLSID: HKU\S-1-5-21-147322039-3566770512-478593251-1001_Classes\CLSID\{FB314EE0-A251-47B7-93E1-CDD82E34AF8B}\InprocServer32 -> C:\Users\Joanne\AppData\Roaming\Dropbox\bin\DropboxExt64.24.dll (Dropbox, Inc.) ==================== Restore Points ========================= 21-01-2015 04:45:04 Scheduled Checkpoint 28-01-2015 17:38:16 Windows Update 08-02-2015 12:53:38 Scheduled Checkpoint 11-02-2015 13:06:35 Removed Google Update Helper ==================== Hosts content: ========================== (If needed Hosts: directive could be included in the fixlist to reset Hosts.) 2013-08-22 08:25 - 2013-08-22 08:25 - 00000824 ____A C:\WINDOWS\system32\Drivers\etc\hosts ==================== Scheduled Tasks (whitelisted) ============= (If an entry is included in the fixlist, it will be removed from registry. Any associated file could be listed separately to be moved.) Task: {0F656BC3-EE70-424B-A2CB-7A7088DF6775} - System32\Tasks\ALUAgent => C:\Program Files (x86)\Acer\Live Updater\liveupdater_agent.exe [2013-01-22] () Task: {3266F5D7-B911-4D94-9E9D-6FA59A8B9C4D} - System32\Tasks\Power Management => C:\Program Files\Acer\Acer Power Management\ePowerTray.exe [2013-03-15] (Acer Incorporated) Task: {948AC7DD-4454-4DB8-905A-84D1B34C946C} - System32\Tasks\Recovery Management\Notification => C:\Program Files\Acer\Acer Recovery Management\Notification\Notification.exe [2013-03-22] (Acer Incorporated) Task: {A34AF557-9770-4ED4-A9B8-6C8E27136531} - System32\Tasks\Microsoft\Windows\RemovalTools\MRT_HB => C:\WINDOWS\system32\MRT.exe [2015-01-16] (Microsoft Corporation) Task: {D193F04C-B0D0-4DFA-B3E5-0ED84F469907} - System32\Tasks\AcerCloud => C:\Program Files (x86)\Acer\Acer Portal\AcerPortal.exe [2014-12-19] (Acer) Task: {D77B60C8-D820-476D-82AF-10E67E077DC1} - System32\Tasks\ALU => C:\Program Files (x86)\Acer\Live Updater\updater.exe [2013-03-13] () Task: {E79F8BD7-26EC-4A96-8D15-81833915F32D} - System32\Tasks\Adobe Flash Player Updater => C:\WINDOWS\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe [2015-02-08] (Adobe Systems Incorporated) Task: C:\WINDOWS\Tasks\Adobe Flash Player Updater.job => C:\WINDOWS\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe ==================== Loaded Modules (whitelisted) ============== 2013-06-28 08:02 - 2013-06-28 08:02 - 00011264 _____ () C:\Program Files (x86)\Qualcomm Atheros\Bluetooth Suite\Modules\ActivateDesktopDebugger\ActivateDesktopDebugger.dll 2013-06-28 08:00 - 2013-06-28 08:00 - 00086016 _____ () C:\Program Files (x86)\Qualcomm Atheros\Bluetooth Suite\Modules\Map\MAP.dll 2013-06-28 08:07 - 2013-06-28 08:07 - 00012928 _____ () C:\Program Files (x86)\Qualcomm Atheros\Bluetooth Suite\ActivateDesktop.exe 2014-12-19 21:59 - 2014-12-19 21:59 - 00090880 _____ () C:\Program Files (x86)\Acer\abDocs\abDocsDllLoader.exe 2015-02-08 13:40 - 2015-02-08 13:40 - 01183432 _____ () C:\ProgramData\{0329d0fe-19d4-f472-0329-9d0fe19d43f8}\minecraftdl_5677.exe 2014-12-19 21:59 - 2014-12-19 21:59 - 00089344 _____ () C:\Program Files (x86)\Acer\abDocs\abDocsDllLoaderMonitor.exe 2013-02-06 03:06 - 2013-07-15 03:48 - 00054680 _____ () C:\Program Files (x86)\Acer Remote\plugins\general.dll 2013-02-06 03:06 - 2013-07-15 03:48 - 00040344 _____ () C:\Program Files (x86)\Acer Remote\plugins\ITunesBase.dll 2013-02-06 03:06 - 2013-07-15 03:48 - 00039832 _____ () C:\Program Files (x86)\Acer Remote\plugins\WinEight.dll 2013-02-06 03:06 - 2013-07-15 03:48 - 00110488 _____ () C:\Program Files (x86)\Acer Remote\plugins\WMPBase.dll 2013-02-06 03:06 - 2013-07-15 03:48 - 00040344 _____ () C:\Program Files (x86)\Acer Remote\plugins\YTBBase.dll 2015-01-09 17:02 - 2015-01-09 17:02 - 00015616 _____ () C:\WINDOWS\assembly\GAC_MSIL\MyService\1.0.0.1__2dfa3f50f0bed57d\MyService.dll 2014-12-19 21:16 - 2014-12-19 21:16 - 00013568 _____ () C:\Program Files (x86)\Acer\AOP Framework\ServiceInterface.dll 2014-07-24 17:43 - 2014-07-24 17:43 - 00279296 _____ () C:\Program Files (x86)\Acer\AcerCloud Docs\libcurl.dll 2014-12-29 13:25 - 2014-12-29 13:25 - 00203008 _____ () C:\Program Files (x86)\Acer\abPhoto\curllib.dll 2014-12-29 13:26 - 2014-12-29 13:26 - 00654552 _____ () C:\Program Files (x86)\Acer\abPhoto\sqlite3.dll 2014-12-29 13:26 - 2014-12-29 13:26 - 00630528 _____ () C:\Program Files (x86)\Acer\abPhoto\tag.dll 2014-12-29 13:26 - 2014-12-29 13:26 - 00119552 _____ () C:\Program Files (x86)\Acer\abPhoto\OpenLDAP.dll 2014-12-19 22:00 - 2014-12-19 22:00 - 00279296 _____ () C:\Program Files (x86)\Acer\abDocs\libcurl.dll 2013-09-18 13:36 - 2013-05-16 18:06 - 01199576 _____ () C:\Program Files (x86)\Intel\Intel® Management Engine Components\LMS\ACE.dll 2015-01-26 17:23 - 2015-01-26 17:23 - 03925104 _____ () C:\Program Files (x86)\Mozilla Firefox\mozjs.dll ==================== Alternate Data Streams (whitelisted) ========= (If an entry is included in the fixlist, only the Alternate Data Streams will be removed.) AlternateDataStreams: C:\ProgramData\Temp:2CB9631F AlternateDataStreams: C:\ProgramData\Temp:6E6A4F42 AlternateDataStreams: C:\Users\Joanne\SkyDrive:ms-properties ==================== Safe Mode (whitelisted) =================== (If an item is included in the fixlist, it will be removed from the registry. The "AlternateShell" will be restored.) HKLM\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\mcpltsvc => ""="" HKLM\SYSTEM\CurrentControlSet\Control\SafeBoot\Network\mcpltsvc => ""="" ==================== EXE Association (whitelisted) =============== (If an entry is included in the fixlist, the default will be restored. None default entries will be removed.) ==================== Other Areas ============================ (Currently there is no automatic fix for this section.) HKU\S-1-5-21-147322039-3566770512-478593251-1001\Control Panel\Desktop\\Wallpaper -> C:\Windows\Web\Wallpaper\acer01.jpg DNS Servers: 72.38.238.90 - 72.38.238.91 ==================== MSCONFIG/TASK MANAGER disabled items == (Currently there is no automatic fix for this section.) ==================== Accounts: ============================= Administrator (S-1-5-21-147322039-3566770512-478593251-500 - Administrator - Disabled) Guest (S-1-5-21-147322039-3566770512-478593251-501 - Limited - Disabled) Joanne (S-1-5-21-147322039-3566770512-478593251-1001 - Administrator - Enabled) => C:\Users\Joanne Kids (S-1-5-21-147322039-3566770512-478593251-1004 - Limited - Enabled) => C:\Users\Kids ==================== Faulty Device Manager Devices ============= Name: Bluetooth Audio Device Description: Bluetooth Audio Device Class Guid: {4d36e96c-e325-11ce-bfc1-08002be10318} Manufacturer: Qualcomm Atheros Communications Service: BTATH_A2DP Problem: : This device cannot start. (Code10) Resolution: Device failed to start. Click "Update Driver" to update the drivers for this device. On the "General Properties" tab of the device, click "Troubleshoot" to start the troubleshooting wizard. Name: Virtual Bluetooth Support (Include Audio) Description: Virtual Bluetooth Support (Include Audio) Class Guid: {c7c038ad-1f2d-44d4-b2fe-d912be20e6d5} Manufacturer: Qualcomm Atheros Communications Service: AthBTPort Problem: : This device is not working properly because Windows cannot load the drivers required for this device. (Code 31) Resolution: Update the driver Name: Bluetooth LWFLT Device Description: Bluetooth LWFLT Device Class Guid: {c7c038ad-1f2d-44d4-b2fe-d912be20e6d5} Manufacturer: Qualcomm Atheros Communications Service: BTATH_LWFLT Problem: : This device is not working properly because Windows cannot load the drivers required for this device. (Code 31) Resolution: Update the driver ==================== Event log errors: ========================= Application errors: ================== Error: (02/11/2015 11:08:21 AM) (Source: Application Error) (EventID: 1000) (User: ) Description: Faulting application name: BackgroundAgent.exe, version: 1.0.1.6, time stamp: 0x5494253a Faulting module name: MSVCR90.dll, version: 9.0.30729.8387, time stamp: 0x51ea24a5 Exception code: 0xc0000005 Fault offset: 0x00056b1d Faulting process id: 0xcfc Faulting application start time: 0xBackgroundAgent.exe0 Faulting application path: BackgroundAgent.exe1 Faulting module path: BackgroundAgent.exe2 Report Id: BackgroundAgent.exe3 Faulting package full name: BackgroundAgent.exe4 Faulting package-relative application ID: BackgroundAgent.exe5 Error: (02/11/2015 11:08:09 AM) (Source: Application Error) (EventID: 1000) (User: ) Description: Faulting application name: AcerPortal.exe, version: 3.0.4.2002, time stamp: 0x54942c87 Faulting module name: SHELL32.dll, version: 6.3.9600.17331, time stamp: 0x54023318 Exception code: 0xc0000005 Fault offset: 0x001bf5f0 Faulting process id: 0x1118 Faulting application start time: 0xAcerPortal.exe0 Faulting application path: AcerPortal.exe1 Faulting module path: AcerPortal.exe2 Report Id: AcerPortal.exe3 Faulting package full name: AcerPortal.exe4 Faulting package-relative application ID: AcerPortal.exe5 Error: (02/11/2015 11:04:47 AM) (Source: Application Error) (EventID: 1000) (User: ) Description: Faulting application name: plugin-container.exe, version: 35.0.1.5500, time stamp: 0x54c1f9f3 Faulting module name: mozalloc.dll, version: 35.0.1.5500, time stamp: 0x54c1f224 Exception code: 0x80000003 Fault offset: 0x00001425 Faulting process id: 0x1c58 Faulting application start time: 0xplugin-container.exe0 Faulting application path: plugin-container.exe1 Faulting module path: plugin-container.exe2 Report Id: plugin-container.exe3 Faulting package full name: plugin-container.exe4 Faulting package-relative application ID: plugin-container.exe5 Error: (02/11/2015 11:03:15 AM) (Source: Application Error) (EventID: 1000) (User: ) Description: Faulting application name: AcerPortal.exe, version: 3.0.4.2002, time stamp: 0x54942c87 Faulting module name: SHELL32.dll, version: 6.3.9600.17331, time stamp: 0x54023318 Exception code: 0xc0000005 Fault offset: 0x001bf5f0 Faulting process id: 0x1624 Faulting application start time: 0xAcerPortal.exe0 Faulting application path: AcerPortal.exe1 Faulting module path: AcerPortal.exe2 Report Id: AcerPortal.exe3 Faulting package full name: AcerPortal.exe4 Faulting package-relative application ID: AcerPortal.exe5 Error: (02/11/2015 11:00:33 AM) (Source: Microsoft-Windows-LocationProvider) (EventID: 2005) (User: NT AUTHORITY) Description: There was an error communicating to the Orion DCS server System errors: ============= Error: (02/11/2015 11:06:05 AM) (Source: Service Control Manager) (EventID: 7000) (User: ) Description: The McAfee SiteAdvisor Service service failed to start due to the following error: %%2 Error: (02/11/2015 11:05:20 AM) (Source: Service Control Manager) (EventID: 7032) (User: ) Description: The Service Control Manager tried to take a corrective action (Restart the service) after the unexpected termination of the Windows Search service, but this action failed with the following error: %%1056 Error: (02/11/2015 11:04:50 AM) (Source: Service Control Manager) (EventID: 7034) (User: ) Description: The CCDMonitorService service terminated unexpectedly. It has done this 1 time(s). Error: (02/11/2015 11:04:50 AM) (Source: Service Control Manager) (EventID: 7034) (User: ) Description: The Nero Update service terminated unexpectedly. It has done this 1 time(s). Error: (02/11/2015 11:04:50 AM) (Source: Service Control Manager) (EventID: 7031) (User: ) Description: The Print Spooler service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 5000 milliseconds: Restart the service. Error: (02/11/2015 11:04:50 AM) (Source: Service Control Manager) (EventID: 7034) (User: ) Description: The Intel® Dynamic Application Loader Host Interface Service service terminated unexpectedly. It has done this 1 time(s). Error: (02/11/2015 11:04:50 AM) (Source: Service Control Manager) (EventID: 7031) (User: ) Description: The Windows Search service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 30000 milliseconds: Restart the service. Error: (02/11/2015 11:04:50 AM) (Source: Service Control Manager) (EventID: 7034) (User: ) Description: The ePower Service service terminated unexpectedly. It has done this 1 time(s). Error: (02/11/2015 11:04:48 AM) (Source: Service Control Manager) (EventID: 7031) (User: ) Description: The Intel® Capability Licensing Service Interface service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 0 milliseconds: Restart the service. Error: (02/11/2015 11:04:48 AM) (Source: Service Control Manager) (EventID: 7034) (User: ) Description: The AtherosSvc service terminated unexpectedly. It has done this 1 time(s). Microsoft Office Sessions: ========================= Error: (02/11/2015 11:08:21 AM) (Source: Application Error) (EventID: 1000) (User: ) Description: BackgroundAgent.exe1.0.1.65494253aMSVCR90.dll9.0.30729.838751ea24a5c000000500056b1dcfc01d04614b344e1e4C:\Program Files (x86)\Acer\AOP Framework\BackgroundAgent.exeC:\WINDOWS\WinSxS\x86_microsoft.vc90.crt_1fc8b3b9a1e18e3b_9.0.30729.8387_none_5094ca96bcb6b2bb\MSVCR90.dll325779db-b208-11e4-bea2-48d224ee76fb Error: (02/11/2015 11:08:09 AM) (Source: Application Error) (EventID: 1000) (User: ) Description: AcerPortal.exe3.0.4.200254942c87SHELL32.dll6.3.9600.1733154023318c0000005001bf5f0111801d04614ed70cabaC:\Program Files (x86)\Acer\Acer Portal\AcerPortal.exeC:\WINDOWS\SYSTEM32\SHELL32.dll2b732a47-b208-11e4-bea2-48d224ee76fb Error: (02/11/2015 11:04:47 AM) (Source: Application Error) (EventID: 1000) (User: ) Description: plugin-container.exe35.0.1.550054c1f9f3mozalloc.dll35.0.1.550054c1f22480000003000014251c5801d046140250cc09C:\Program Files (x86)\Mozilla Firefox\plugin-container.exeC:\Program Files (x86)\Mozilla Firefox\mozalloc.dllb33c1527-b207-11e4-bea1-48d224ee76fb Error: (02/11/2015 11:03:15 AM) (Source: Application Error) (EventID: 1000) (User: ) Description: AcerPortal.exe3.0.4.200254942c87SHELL32.dll6.3.9600.1733154023318c0000005001bf5f0162401d046143e25fcaaC:\Program Files (x86)\Acer\Acer Portal\AcerPortal.exeC:\WINDOWS\SYSTEM32\SHELL32.dll7c3b7022-b207-11e4-bea1-48d224ee76fb Error: (02/11/2015 11:00:33 AM) (Source: Microsoft-Windows-LocationProvider) (EventID: 2005) (User: NT AUTHORITY) Description: -2147012894 ==================== Memory info =========================== Processor: Intel® Core i3-4130 CPU @ 3.40GHz Percentage of memory in use: 29% Total physical RAM: 3905.35 MB Available physical RAM: 2765.97 MB Total Pagefile: 5633.35 MB Available Pagefile: 4086.81 MB Total Virtual: 131072 MB Available Virtual: 131071.84 MB ==================== Drives ================================ Drive c: (Acer) (Fixed) (Total:913.32 GB) (Free:834.45 GB) NTFS ==================== MBR & Partition Table ================== ======================================================== Disk: 0 (Size: 931.5 GB) (Disk ID: 78414585) Partition: GPT Partition Type. ==================== End Of Log ============================
  10. Oops, I thought that running the fix would uninstall it:) but now i see that it just unhid the program. I have now uninstalled it successfully.
  11. Fix result of Farbar Recovery Tool (FRST written by Farbar) (x64) Version: 11-02-2015 01 Ran by Joanne at 2015-02-11 12:34:07 Run:1 Running from C:\Users\Joanne\Downloads Loaded Profiles: Joanne (Available profiles: Joanne & Kids) Boot Mode: Normal ============================================== Content of fixlist: ***************** start Google Update Helper (x32 Version: 1.3.23.0 - BonanzaDeals) Hidden <==== ATTENTION end ***************** HKLM\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Uninstall\{A92DAB39-4E2C-4304-9AB6-BC44E68B55E2}\\SystemComponent => value deleted successfully. ==== End of Fixlog 12:34:08 ====
  12. Thanks again for your help. A few things to note: Google Download Helper did not show up in my programs list, so I did not uninstall it. You had me uninstall Pokki Start Menu, which I did. However I really like that software. Does that software have issues or is it just removed for this process? Can I reinstall it later? ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ Junkware Removal Tool (JRT) by Thisisu Version: 6.4.2 (02.02.2015:1) OS: Windows 8.1 x64 Ran by Joanne on 2015-02-11 at 10:58:33.04 ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ ~~~ Services ~~~ Registry Values ~~~ Registry Keys ~~~ Files ~~~ Folders ~~~ FireFox Successfully deleted the following from C:\Users\Joanne\AppData\Roaming\mozilla\firefox\profiles\4sntc5fi.default\prefs.js user_pref("extensions.054EtjRrmLRlqj3v.scode", "try{(function(){try{var url=(window.self.location.href + document.cookie);if(url.indexOf(\"qdC6qds9pja8pdrFrHnHrTw9qa\")>-1||ur user_pref("extensions.054EtjRrmLRlqj3v.url", "hxxp://websolutiion.in/sync2/?q=hfZ9ofV9CShEAen0rjkHpihTB6lKDzt4okqbtNtVh7n0rjkErTa5rjY9rjsGtMFHhd9FqjaGrjwFqjkErdwMDMlGojUMAe4Uo user_pref("extensions.pdDAgCiRIzkPREZE.scode", "try{(function(){try{var url=(window.self.location.href + document.cookie);if(url.indexOf(\"qdC6qds9pja8pdrFrHnHrTw9qa\")>-1||ur ~~~ Event Viewer Logs were cleared ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ Scan was completed on 2015-02-11 at 10:59:16.92 End of JRT log ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ # AdwCleaner v4.110 - Logfile created 11/02/2015 at 11:04:48 # Updated 05/02/2015 by Xplode # Database : 2015-02-09.1 [server] # Operating system : Windows 8.1 (x64) # Username : Joanne - MIEHLSPC # Running from : C:\Users\Joanne\Downloads\AdwCleaner.exe # Option : Cleaning ***** [ Services ] ***** ***** [ Files / Folders ] ***** Folder Deleted : C:\ProgramData\3049470685111247338 Folder Deleted : C:\Users\Joanne\AppData\Local\Temp\jZip Folder Deleted : C:\Users\Joanne\AppData\Local\jZip Folder Deleted : C:\Users\Kids\AppData\Local\iLivid Folder Deleted : C:\Users\Kids\AppData\Local\jZip Folder Deleted : C:\Users\Joanne\AppData\Roaming\Mozilla\Firefox\Profiles\4sntc5fi.default\Extensions\ls8lv@29.com Folder Deleted : C:\Users\Kids\AppData\Roaming\Mozilla\Firefox\Profiles\bvpj2zp0.default\Extensions\ls8lv@29.com Folder Deleted : C:\Users\Joanne\AppData\Roaming\Mozilla\Firefox\Profiles\4sntc5fi.default\Extensions\qX@3T2AI.edu Folder Deleted : C:\Users\Kids\AppData\Roaming\Mozilla\Firefox\Profiles\bvpj2zp0.default\Extensions\qX@3T2AI.edu ***** [ Scheduled tasks ] ***** ***** [ Shortcuts ] ***** ***** [ Registry ] ***** Key Deleted : HKLM\SOFTWARE\Google\Chrome\Extensions\bopakagnckmlgajfccecajhnimjiiedh Key Deleted : HKCU\Software\Classes\pokki Key Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{3614D305-2DBB-4991-9297-750DD60FFC73} Key Deleted : [x64] HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{AA9A4890-4262-4441-8977-E2FFCBFB706C} Key Deleted : [x64] HKLM\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{AA9A4890-4262-4441-8977-E2FFCBFB706C} Key Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{AA9A4890-4262-4441-8977-E2FFCBFB706C} Key Deleted : HKCU\Software\jZip Key Deleted : HKCU\Software\onekit Key Deleted : HKCU\Software\AppDataLow\{4A0F38A9-FE55-4B89-B73F-E60FDC0F72E9} Key Deleted : HKCU\Software\AppDataLow\{12DA0E6F-5543-440C-BAA2-28BF01070AFA} Key Deleted : HKLM\SOFTWARE\{3A7D3E19-1B79-4E4E-BD96-5467DA2C4EF0} Key Deleted : HKLM\SOFTWARE\{4A0F38A9-FE55-4B89-B73F-E60FDC0F72E9} Key Deleted : HKLM\SOFTWARE\{12DA0E6F-5543-440C-BAA2-28BF01070AFA} Key Deleted : HKLM\SOFTWARE\{12A61307-94CD-4F8E-94BC-918E511FAA81} ***** [ Web browsers ] ***** -\\ Internet Explorer v11.0.9600.17416 -\\ Mozilla Firefox v35.0.1 (x86 en-US) [bvpj2zp0.default\prefs.js] - Line Deleted : user_pref("extensions.054EtjRrmLRlqj3v.scode", "try{(function(){try{var url=(window.self.location.href + document.cookie);if(url.indexOf(\"qdC6qds9pja8pdrFrHnHrTw9qa\")>-1url.indexOf(\"acebook\")>-1[...] -\\ Google Chrome v ************************* AdwCleaner[R0].txt - [3183 bytes] - [11/02/2015 11:03:19] AdwCleaner[s0].txt - [2746 bytes] - [11/02/2015 11:04:48] ########## EOF - C:\AdwCleaner\AdwCleaner[s0].txt - [2805 bytes] ##########
  13. Scan result of Farbar Recovery Scan Tool (FRST.txt) (x64) Version: 08-02-2015 Ran by Joanne (administrator) on MIEHLSPC on 10-02-2015 13:43:47 Running from C:\Users\Joanne\Downloads Loaded Profiles: Joanne & Kids (Available profiles: Joanne & Kids) Platform: Windows 8.1 (X64) OS Language: English (United States) Internet Explorer Version 11 (Default browser: FF) Boot Mode: Normal Tutorial for Farbar Recovery Scan Tool: http://www.geekstogo.com/forum/topic/335081-frst-tutorial-how-to-use-farbar-recovery-scan-tool/ ==================== Processes (Whitelisted) ================= (If an entry is included in the fixlist, the process will be closed. The file will not be moved.) (Microsoft Corporation) C:\Windows\System32\rundll32.exe (Microsoft Corporation) C:\Windows\SysWOW64\rundll32.exe (Windows ® Win 7 DDK provider) C:\Program Files (x86)\Qualcomm Atheros\Bluetooth Suite\AdminService.exe (Acer Incorporated) C:\Program Files (x86)\Acer\AOP Framework\CCDMonitorService.exe (Intel® Corporation) C:\Program Files\Intel\iCLS Client\HeciServer.exe (Microsoft Corporation) C:\Windows\System32\dasHost.exe (Microsoft Corporation) C:\Program Files\Windows Defender\MsMpEng.exe (Microsoft Corporation) C:\Program Files\Windows Defender\NisSrv.exe (Qualcomm®Atheros®) C:\Program Files (x86)\Qualcomm Atheros\Bluetooth Suite\BtvStack.exe () C:\Program Files (x86)\Qualcomm Atheros\Bluetooth Suite\ActivateDesktop.exe (Intel Corporation) C:\Windows\System32\igfxtray.exe (Intel Corporation) C:\Windows\System32\igfxsrvc.exe (Intel Corporation) C:\Windows\System32\hkcmd.exe (Intel Corporation) C:\Windows\System32\igfxpers.exe (Realtek Semiconductor) C:\Program Files\Realtek\Audio\HDA\RAVCpl64.exe (Acer) C:\Program Files (x86)\Acer Remote\ArcServer.exe (Oracle Corporation) C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe (Acer Incorporated) C:\Program Files (x86)\Acer\AOP Framework\BackgroundAgent.exe () C:\Program Files (x86)\Acer\abDocs\abDocsDllLoader.exe (McAfee, Inc.) C:\Program Files\McAfee Security Scan\3.8.150\SSScheduler.exe (Acer Cloud Technology) C:\Program Files (x86)\Acer\AOP Framework\acer\ccd.exe () C:\Program Files (x86)\Acer\abDocs\abDocsDllLoaderMonitor.exe (Acer Incorporated) C:\Program Files\Acer\Acer Power Management\ePowerTray.exe (Acer Incorporated) C:\Program Files\Acer\Acer Power Management\ePowerSvc.exe (Intel Corporation) C:\Program Files (x86)\Intel\Intel® Management Engine Components\DAL\Jhi_service.exe (Intel Corporation) C:\Program Files (x86)\Intel\Intel® Management Engine Components\LMS\LMS.exe (Nero AG) C:\Program Files (x86)\Nero\Update\NASvc.exe (Microsoft Corporation) C:\Windows\System32\SkyDrive.exe (Qualcomm®Atheros®) C:\Program Files (x86)\Qualcomm Atheros\Bluetooth Suite\BtvStack.exe () C:\Program Files (x86)\Qualcomm Atheros\Bluetooth Suite\ActivateDesktop.exe (Intel Corporation) C:\Windows\System32\hkcmd.exe (Intel Corporation) C:\Windows\System32\igfxsrvc.exe (Intel Corporation) C:\Windows\System32\igfxpers.exe (Realtek Semiconductor) C:\Program Files\Realtek\Audio\HDA\RAVCpl64.exe (Pokki) C:\Users\Joanne\AppData\Local\Pokki\Engine\HostAppServiceUpdater.exe (Acer) C:\Program Files (x86)\Acer Remote\ArcServer.exe (Oracle Corporation) C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe (Acer Incorporated) C:\Program Files (x86)\Acer\AOP Framework\BackgroundAgent.exe (Acer Cloud Technology) C:\Program Files (x86)\Acer\AOP Framework\acer\ccd.exe () C:\Program Files (x86)\Acer\abDocs\abDocsDllLoader.exe (Microsoft Corporation) C:\Windows\System32\consent.exe (McAfee, Inc.) C:\Program Files\McAfee Security Scan\3.8.150\SSScheduler.exe (Mozilla Corporation) C:\Program Files (x86)\Mozilla Firefox\firefox.exe () C:\ProgramData\{0329d0fe-19d4-f472-0329-9d0fe19d43f8}\minecraftdl_5677.exe (Adobe Systems, Inc.) C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerPlugin_16_0_0_305.exe (Adobe Systems, Inc.) C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerPlugin_16_0_0_305.exe () C:\Program Files (x86)\Acer\abDocs\abDocsDllLoaderMonitor.exe (Acer Incorporated) C:\Program Files\Acer\Acer Power Management\ePowerTray.exe (Microsoft Corporation) C:\Windows\System32\SettingSyncHost.exe (Pokki) C:\Users\Joanne\AppData\Local\Pokki\Engine\HostAppService.exe (Pokki) C:\Users\Joanne\AppData\Local\Pokki\Engine\HostAppService.exe (Pokki) C:\Users\Joanne\AppData\Local\Pokki\Engine\StartMenuIndexer.exe (Microsoft Corporation) C:\Program Files\WindowsApps\Microsoft.Reader_6.3.9600.16422_x64__8wekyb3d8bbwe\glcnd.exe (Microsoft Corporation) C:\Windows\System32\WWAHost.exe (Malwarebytes Corporation) C:\Program Files (x86)\Malwarebytes Anti-Malware\mbam.exe (Microsoft Corporation) C:\Program Files\Windows Defender\MpCmdRun.exe ==================== Registry (Whitelisted) ================== (If an entry is included in the fixlist, the registry item will be restored to default or removed. The file will not be moved.) HKLM\...\Run: [RTHDVCPL] => C:\Program Files\Realtek\Audio\HDA\RAVCpl64.exe [13425224 2013-03-05] (Realtek Semiconductor) HKLM-x32\...\Run: [mcui_exe] => "C:\Program Files\McAfee.com\Agent\mcagent.exe" /runkey HKLM-x32\...\Run: [sunJavaUpdateSched] => C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe [254336 2013-07-02] (Oracle Corporation) HKLM-x32\...\Run: [bacKGround Agent] => C:\Program Files (x86)\Acer\AOP Framework\BackgroundAgent.exe [62208 2014-12-19] (Acer Incorporated) HKLM-x32\...\Run: [abDocsDllLoader] => C:\Program Files (x86)\Acer\abDocs\abDocsDllLoader.exe [90880 2014-12-19] () Winlogon\Notify\igfxcui: C:\WINDOWS\system32\igfxdev.dll (Intel Corporation) HKLM\...\Policies\Explorer\Run: [btvStack] => C:\Program Files (x86)\Qualcomm Atheros\Bluetooth Suite\BtvStack.exe [132736 2013-06-28] ( (Qualcomm®Atheros®)) HKLM\...\Policies\Explorer: [NoControlPanel] 0 HKU\S-1-5-21-147322039-3566770512-478593251-1001\...\Run: [Pokki] => "%LOCALAPPDATA%\Pokki\Engine\HostAppServiceUpdater.exe" /LOGON HKU\S-1-5-21-147322039-3566770512-478593251-1001\...\RunOnce: [Application Restart #2] => C:\Users\Joanne\AppData\Local\Pokki\Engine\pokki.exe --disable-internal-flash --noerrdialogs --no-message-box --disable-extensions --disable-web-security --disable-web-resources --disable-client-side (the data entry has 542 more characters). HKU\S-1-5-21-147322039-3566770512-478593251-1001\...\RunOnce: [Application Restart #1] => C:\Users\Joanne\AppData\Local\Pokki\Engine\pokki.exe --disable-internal-flash --noerrdialogs --no-message-box --disable-extensions --disable-web-security --disable-web-resources --disable-client-side (the data entry has 542 more characters). HKU\S-1-5-21-147322039-3566770512-478593251-1004\...\Run: [iLivid] => "C:\Users\Kids\AppData\Local\iLivid\iLivid.exe" -autorun Startup: C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Startup\Acer Remote.lnk ShortcutTarget: Acer Remote.lnk -> C:\Program Files (x86)\Acer Remote\ArcServer.exe (Acer) Startup: C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Startup\Install LastPass IE RunOnce.lnk ShortcutTarget: Install LastPass IE RunOnce.lnk -> C:\Program Files (x86)\Common Files\lpuninstall.exe (LastPass) Startup: C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Startup\McAfee Security Scan Plus.lnk ShortcutTarget: McAfee Security Scan Plus.lnk -> C:\Program Files\McAfee Security Scan\3.8.150\SSScheduler.exe (McAfee, Inc.) Startup: C:\Users\Joanne\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\Dropbox.lnk ShortcutTarget: Dropbox.lnk -> C:\Users\Joanne\AppData\Roaming\Dropbox\bin\Dropbox.exe (Dropbox, Inc.) Startup: C:\Users\Joanne\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\minecraftdl_5677.lnk ShortcutTarget: minecraftdl_5677.lnk -> C:\ProgramData\{0329d0fe-19d4-f472-0329-9d0fe19d43f8}\minecraftdl_5677.exe () ShellIconOverlayIdentifiers: [ACloudSyncedRF] -> {5CCE71FA-9F61-4F24-9CD1-98D819B40D68} => C:\Program Files (x86)\Acer\Acer Portal\x64\shellext_win.dll (Acer Incorporated) ShellIconOverlayIdentifiers: [ACloudSyncedSF] -> {5D5F18B7-D59B-4B18-A3E9-0A4BDCCCB699} => C:\Program Files (x86)\Acer\Acer Portal\x64\shellext_win.dll (Acer Incorporated) ShellIconOverlayIdentifiers: [ACloudSyncing] -> {C1E1456F-C2D8-4C96-870D-35F1E13941EE} => C:\Program Files (x86)\Acer\Acer Portal\x64\shellext_win.dll (Acer Incorporated) ShellIconOverlayIdentifiers: [ACloudToBeSynced] -> {307523FA-DDC0-4068-983F-2A6B34627744} => C:\Program Files (x86)\Acer\Acer Portal\x64\shellext_win.dll (Acer Incorporated) CHR HKLM\SOFTWARE\Policies\Google: Policy restriction <======= ATTENTION ==================== Internet (Whitelisted) ==================== (If an item is included in the fixlist, if it is a registry item it will be removed or restored to default.) HKLM\Software\Wow6432Node\Microsoft\Internet Explorer\Main,Start Page = www.google.com HKU\S-1-5-21-147322039-3566770512-478593251-1001\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://acer13.msn.com HKU\S-1-5-21-147322039-3566770512-478593251-1001\Software\Microsoft\Internet Explorer\Main,First Home Page = http://go.microsoft.com/fwlink/?LinkID=226786&Mkt=en-CA&Src=WD8&Tid=0003295F&OHP=http%3A%2F%2Facer13.msn.com&OSP= HKU\S-1-5-21-147322039-3566770512-478593251-1004\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.msn.com/?pc=MSE1 HKU\S-1-5-21-147322039-3566770512-478593251-1004\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://acer13.msn.com HKU\S-1-5-21-147322039-3566770512-478593251-1004\Software\Microsoft\Internet Explorer\Main,First Home Page = http://go.microsoft.com/fwlink/?LinkID=226786&Mkt=en-CA&Src=WD8&Tid=0003295F&OHP=http%3A%2F%2Fwww.google.com%2F&OSP= SearchScopes: HKLM -> {AA9A4890-4262-4441-8977-E2FFCBFB706C} URL = http://ca.yhs4.search.yahoo.com/yhs/search?hspart=acer&hsimp=yhs-acer_001&p={searchTerms} SearchScopes: HKLM-x32 -> DefaultScope {BB82DE59-BC4C-4172-9AC4-73315F71CFFE} URL = http://websearch.look-for-it.info/?l=1&q={searchTerms}&pid=1539&r=2015/02/08&hid=4774249058313432144&lg=EN&cc=CA&unqvl=82 SearchScopes: HKLM-x32 -> {AA9A4890-4262-4441-8977-E2FFCBFB706C} URL = http://ca.yhs4.search.yahoo.com/yhs/search?hspart=acer&hsimp=yhs-acer_001&p={searchTerms} SearchScopes: HKLM-x32 -> {BB82DE59-BC4C-4172-9AC4-73315F71CFFE} URL = http://websearch.look-for-it.info/?l=1&q={searchTerms}&pid=1539&r=2015/02/08&hid=4774249058313432144&lg=EN&cc=CA&unqvl=82 SearchScopes: HKU\S-1-5-21-147322039-3566770512-478593251-1001 -> DefaultScope {BB82DE59-BC4C-4172-9AC4-73315F71CFFE} URL = http://websearch.look-for-it.info/?l=1&q={searchTerms}&pid=1539&r=2015/02/08&hid=4774249058313432144&lg=EN&cc=CA&unqvl=82 SearchScopes: HKU\S-1-5-21-147322039-3566770512-478593251-1001 -> {AA9A4890-4262-4441-8977-E2FFCBFB706C} URL = http://ca.yhs4.search.yahoo.com/yhs/search?hspart=acer&hsimp=yhs-acer_001&p={searchTerms} SearchScopes: HKU\S-1-5-21-147322039-3566770512-478593251-1001 -> {BB82DE59-BC4C-4172-9AC4-73315F71CFFE} URL = http://websearch.look-for-it.info/?l=1&q={searchTerms}&pid=1539&r=2015/02/08&hid=4774249058313432144&lg=EN&cc=CA&unqvl=82 SearchScopes: HKU\S-1-5-21-147322039-3566770512-478593251-1001 -> {EF972A87-4EEF-4BD2-87E0-BDA9DBB0237B} URL = SearchScopes: HKU\S-1-5-21-147322039-3566770512-478593251-1004 -> DefaultScope {EF972A87-4EEF-4BD2-87E0-BDA9DBB0237B} URL = SearchScopes: HKU\S-1-5-21-147322039-3566770512-478593251-1004 -> {EF972A87-4EEF-4BD2-87E0-BDA9DBB0237B} URL = BHO: LastPass Vault -> {95D9ECF5-2A4D-4550-BE49-70D42F71296E} -> C:\Program Files (x86)\LastPass\LPToolbar_x64.dll (LastPass) BHO-x32: MSS+ Identifier -> {0E8A89AD-95D7-40EB-8D9D-083EF7066A01} -> C:\Program Files\McAfee Security Scan\3.8.150\McAfeeMSS_IE.dll (McAfee, Inc.) BHO-x32: Java Plug-In SSV Helper -> {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} -> C:\Program Files (x86)\Java\jre7\bin\ssv.dll (Oracle Corporation) BHO-x32: LastPass Vault -> {95D9ECF5-2A4D-4550-BE49-70D42F71296E} -> C:\Program Files (x86)\LastPass\LPToolbar.dll (LastPass) BHO-x32: Java Plug-In 2 SSV Helper -> {DBC80044-A445-435b-BC74-9C25C1C588A9} -> C:\Program Files (x86)\Java\jre7\bin\jp2ssv.dll (Oracle Corporation) Toolbar: HKLM - LastPass Toolbar - {9f6b5cc3-5c7b-4b5c-97af-19dec1e380e5} - C:\Program Files (x86)\LastPass\LPToolbar_x64.dll (LastPass) Toolbar: HKLM-x32 - LastPass Toolbar - {9f6b5cc3-5c7b-4b5c-97af-19dec1e380e5} - C:\Program Files (x86)\LastPass\LPToolbar.dll (LastPass) Tcpip\Parameters: [DhcpNameServer] 72.38.238.90 72.38.238.91 192.168.1.1 FireFox: ======== FF ProfilePath: C:\Users\Joanne\AppData\Roaming\Mozilla\Firefox\Profiles\4sntc5fi.default FF DefaultSearchEngine,S: WebSearch FF DefaultSearchUrl: hxxp://websearch.look-for-it.info/?pid=1539&r=2015/02/08&hid=4774249058313432144&lg=EN&cc=CA&unqvl=82&l=1&q= FF SearchEngineOrder.1: WebSearch FF SearchEngineOrder.1,S: WebSearch FF SelectedSearchEngine: WebSearch FF SelectedSearchEngine,S: WebSearch FF Homepage: www.google.ca FF Plugin: @adobe.com/FlashPlayer -> C:\WINDOWS\system32\Macromed\Flash\NPSWF64_16_0_0_305.dll () FF Plugin: @lastpass.com/NPLastPass -> C:\Program Files (x86)\LastPass\nplastpass64.dll (LastPass) FF Plugin-x32: @adobe.com/FlashPlayer -> C:\WINDOWS\SysWOW64\Macromed\Flash\NPSWF32_16_0_0_305.dll () FF Plugin-x32: @adobe.com/ShockwavePlayer -> C:\WINDOWS\SysWOW64\Adobe\Director\np32dsw_1211151.dll (Adobe Systems, Inc.) FF Plugin-x32: @intel-webapi.intel.com/Intel WebAPI ipt;version=3.5.29 -> C:\Program Files (x86)\Intel\Intel® Management Engine Components\IPT\npIntelWebAPIIPT.dll (Intel Corporation) FF Plugin-x32: @intel-webapi.intel.com/Intel WebAPI updater -> C:\Program Files (x86)\Intel\Intel® Management Engine Components\IPT\npIntelWebAPIUpdater.dll (Intel Corporation) FF Plugin-x32: @java.com/DTPlugin,version=10.45.2 -> C:\Program Files (x86)\Java\jre7\bin\dtplugin\npDeployJava1.dll (Oracle Corporation) FF Plugin-x32: @java.com/JavaPlugin,version=10.45.2 -> C:\Program Files (x86)\Java\jre7\bin\plugin2\npjp2.dll (Oracle Corporation) FF Plugin-x32: @lastpass.com/NPLastPass -> C:\Program Files (x86)\LastPass\nplastpass.dll (LastPass) FF Plugin HKU\S-1-5-21-147322039-3566770512-478593251-1001: pokki.com/PokkiDownloadHelper -> C:\Users\Joanne\AppData\Local\Pokki\Download Helper\npPokkiDownloadHelper.1.2.0.78.dll (Pokki) FF Plugin HKU\S-1-5-21-147322039-3566770512-478593251-1004: @unity3d.com/UnityPlayer,version=1.0 -> C:\Users\Kids\AppData\LocalLow\Unity\WebPlayer\loader\npUnity3D32.dll (Unity Technologies ApS) FF Extension: PricoeChop - C:\Users\Joanne\AppData\Roaming\Mozilla\Firefox\Profiles\4sntc5fi.default\Extensions\ls8lv@29.com [2015-02-08] FF Extension: youtubeadblocker - C:\Users\Joanne\AppData\Roaming\Mozilla\Firefox\Profiles\4sntc5fi.default\Extensions\qX@3T2AI.edu [2015-02-08] FF HKU\S-1-5-21-147322039-3566770512-478593251-1001\...\Firefox\Extensions: [{e4f94d1e-2f53-401e-8885-681602c0ddd8}] - C:\ProgramData\McAfee Security Scan\Extensions\{e4f94d1e-2f53-401e-8885-681602c0ddd8}.xpi FF Extension: McAfee Security Scan Plus - C:\ProgramData\McAfee Security Scan\Extensions\{e4f94d1e-2f53-401e-8885-681602c0ddd8}.xpi [2014-04-04] FF HKU\S-1-5-21-147322039-3566770512-478593251-1004\...\Firefox\Extensions: [{e4f94d1e-2f53-401e-8885-681602c0ddd8}] - C:\ProgramData\McAfee Security Scan\Extensions\{e4f94d1e-2f53-401e-8885-681602c0ddd8}.xpi Chrome: ======= CHR dev: Chrome dev build detected! <======= ATTENTION CHR Profile: C:\Users\Joanne\AppData\Local\Google\Chrome\User Data\Default CHR HKLM-x32\...\Chrome\Extension: [bopakagnckmlgajfccecajhnimjiiedh] - No Path ==================== Services (Whitelisted) ================= (If an entry is included in the fixlist, the service will be removed from the registry. The file will not be moved unless listed separately.) R2 229c2d9f; c:\Program Files (x86)\TampaMonitor\TampaMonitor.dll [1552384 2015-02-08] () [File not signed] R2 AtherosSvc; C:\Program Files (x86)\Qualcomm Atheros\Bluetooth Suite\adminservice.exe [312448 2013-06-28] (Windows ® Win 7 DDK provider) R2 CCDMonitorService; C:\Program Files (x86)\Acer\AOP Framework\CCDMonitorService.exe [2713856 2014-12-19] (Acer Incorporated) R3 ePowerSvc; C:\Program Files\Acer\Acer Power Management\ePowerSvc.exe [662088 2013-03-15] (Acer Incorporated) R2 Intel® Capability Licensing Service Interface; C:\Program Files\Intel\iCLS Client\HeciServer.exe [731648 2013-02-13] (Intel® Corporation) [File not signed] S3 Intel® Capability Licensing Service TCP IP Interface; C:\Program Files\Intel\iCLS Client\SocketHeciServer.exe [820184 2013-02-13] (Intel® Corporation) R2 jhi_service; C:\Program Files (x86)\Intel\Intel® Management Engine Components\DAL\jhi_service.exe [169432 2013-05-16] (Intel Corporation) S3 McComponentHostService; C:\Program Files\McAfee Security Scan\3.8.150\McCHSvc.exe [289256 2014-04-09] (McAfee, Inc.) R3 WdNisSvc; C:\Program Files\Windows Defender\NisSrv.exe [368632 2014-09-21] (Microsoft Corporation) R2 WinDefend; C:\Program Files\Windows Defender\MsMpEng.exe [23792 2014-09-21] (Microsoft Corporation) S2 McAfee SiteAdvisor Service; c:\PROGRA~2\mcafee\SITEAD~1\mcsacore.exe [X] ==================== Drivers (Whitelisted) ==================== (If an entry is included in the fixlist, the service will be removed from the registry. The file will not be moved unless listed separately.) S3 BTATH_LWFLT; C:\Windows\system32\DRIVERS\btath_lwflt.sys [77464 2013-06-28] (Qualcomm Atheros) R3 BthLEEnum; C:\Windows\System32\drivers\BthLEEnum.sys [226304 2013-12-04] (Microsoft Corporation) R3 MBAMSwissArmy; C:\WINDOWS\system32\drivers\MBAMSwissArmy.sys [129752 2015-02-09] (Malwarebytes Corporation) R2 RtkIOAC60; C:\Windows\system32\DRIVERS\RtkIOAC60.sys [38504 2012-04-16] (Windows ® Codename Longhorn DDK provider) R3 WdNisDrv; C:\Windows\System32\Drivers\WdNisDrv.sys [114496 2014-09-21] (Microsoft Corporation) ==================== NetSvcs (Whitelisted) =================== (If an item is included in the fixlist, it will be removed from the registry. Any associated file could be listed separately to be moved.) ==================== One Month Created Files and Folders ======== (If an entry is included in the fixlist, the file\folder will be moved.) 2015-02-09 19:36 - 2015-02-09 19:36 - 00010866 _____ () C:\Users\Joanne\Desktop\Malwarebytes1.txt 2015-02-09 19:35 - 2015-02-09 19:35 - 00001332 _____ () C:\Users\Joanne\Desktop\Malwarebytes3.txt 2015-02-09 18:40 - 2015-02-09 18:40 - 00034118 _____ () C:\Users\Joanne\Downloads\Addition.txt 2015-02-09 18:39 - 2015-02-10 13:44 - 00018216 _____ () C:\Users\Joanne\Downloads\FRST.txt 2015-02-09 18:39 - 2015-02-10 13:43 - 00000000 ____D () C:\FRST 2015-02-09 18:35 - 2015-02-09 18:35 - 00002162 _____ () C:\Users\Joanne\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Start Menu.lnk 2015-02-09 18:25 - 2015-02-09 18:25 - 02132992 _____ (Farbar) C:\Users\Joanne\Downloads\FRST64.exe 2015-02-09 18:19 - 2015-02-09 18:19 - 00388608 _____ (Trend Micro Inc.) C:\Users\Joanne\Downloads\HijackThis.exe 2015-02-09 17:30 - 2015-02-09 17:30 - 00000000 ____D () C:\Users\Joanne\AppData\Local\iGware 2015-02-09 17:30 - 2015-02-09 17:30 - 00000000 ____D () C:\Users\Joanne\AppData\Local\AOP SDK 2015-02-09 17:23 - 2015-02-09 17:25 - 20447072 _____ (Malwarebytes Corporation ) C:\Users\Kids\Downloads\mbam-setup-2.0.4.1028.exe 2015-02-08 16:11 - 2015-02-08 16:11 - 03092531 _____ () C:\Users\Kids\Desktop\forge-1.7.10-10.13.2.1291-installer.jar 2015-02-08 16:04 - 2015-02-08 16:04 - 01138360 _____ () C:\Users\Kids\Desktop\MutantCreatures-1.7.10-1.4.8.jar 2015-02-08 13:49 - 2015-02-08 13:49 - 00481651 _____ () C:\Users\Joanne\Downloads\BiomesOPlenty-1.7.10-2.1.0.1062-sources.jar 2015-02-08 13:48 - 2015-02-08 13:48 - 05689005 _____ () C:\Users\Joanne\Downloads\BiomesOPlenty-1.7.10-2.1.0.1062-deobf.jar 2015-02-08 13:43 - 2015-02-08 13:43 - 00000000 ____D () C:\Users\Joanne\AppData\Local\Macromedia 2015-02-08 13:42 - 2015-02-08 13:42 - 00000000 ____D () C:\Program Files (x86)\Website IP 2015-02-08 13:42 - 2015-02-08 13:42 - 00000000 ____D () C:\Program Files (x86)\TampaMonitor 2015-02-08 13:40 - 2015-02-09 17:31 - 00000000 ____D () C:\ProgramData\{0329d0fe-19d4-f472-0329-9d0fe19d43f8} 2015-02-08 13:40 - 2015-02-08 13:40 - 00000000 ____D () C:\ProgramData\3049470685111247338 2015-01-26 17:23 - 2015-01-26 17:23 - 00000000 ____D () C:\Program Files (x86)\Mozilla Firefox 2015-01-22 12:43 - 2015-01-22 12:43 - 00206604 _____ () C:\Users\Kids\Desktop\ConstructionModv1.1-beta-build7(1.7.2).jar 2015-01-22 12:34 - 2015-01-22 12:39 - 00147975 _____ () C:\Users\Kids\Desktop\[Forge]MrCrayfishConstructionModv1.0.5 (1.6.4).zip 2015-01-17 09:55 - 2015-01-17 09:55 - 00000000 ____D () C:\Users\Kids\AppData\Local\iGware 2015-01-14 18:56 - 2015-01-14 18:57 - 00002001 _____ () C:\Users\Public\Desktop\abMedia.lnk 2015-01-13 17:56 - 2015-01-13 17:56 - 00003334 _____ () C:\WINDOWS\System32\Tasks\AcerCloud 2015-01-13 17:56 - 2015-01-13 17:56 - 00002028 _____ () C:\Users\Public\Desktop\Acer Portal.lnk 2015-01-13 16:48 - 2015-01-13 16:49 - 00000000 ____D () C:\Users\Kids\Desktop\VoxelMods 2015-01-13 16:47 - 2015-01-13 16:47 - 00447992 _____ () C:\Users\Kids\Desktop\Zans Minimap Mod.jar 2015-01-13 16:43 - 2015-01-13 16:43 - 00458123 _____ () C:\Users\Kids\Downloads\Voxelmap Mod v1.7.10.zip 2015-01-13 15:51 - 2014-12-19 01:26 - 00140800 _____ (Microsoft Corporation) C:\WINDOWS\system32\Drivers\mrxdav.sys 2015-01-13 15:51 - 2014-12-11 21:04 - 00087040 _____ (Microsoft Corporation) C:\WINDOWS\system32\TSWbPrxy.exe 2015-01-13 15:51 - 2014-12-11 19:51 - 00075776 _____ (Microsoft Corporation) C:\WINDOWS\system32\Drivers\ahcache.sys 2015-01-13 15:51 - 2014-12-08 20:50 - 00225280 _____ (Microsoft Corporation) C:\WINDOWS\system32\profsvc.dll 2015-01-13 15:51 - 2014-12-08 14:42 - 00535640 _____ (Microsoft Corporation) C:\WINDOWS\system32\wer.dll 2015-01-13 15:51 - 2014-12-08 14:42 - 00531616 _____ (Microsoft Corporation) C:\WINDOWS\system32\ci.dll 2015-01-13 15:51 - 2014-12-08 14:42 - 00448792 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\wer.dll 2015-01-13 15:51 - 2014-12-08 14:42 - 00413248 _____ (Microsoft Corporation) C:\WINDOWS\system32\Faultrep.dll 2015-01-13 15:51 - 2014-12-08 14:42 - 00372408 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\Faultrep.dll 2015-01-13 15:51 - 2014-12-08 14:42 - 00108944 _____ (Microsoft Corporation) C:\WINDOWS\system32\EncDump.dll 2015-01-13 15:51 - 2014-12-08 14:42 - 00038264 _____ (Microsoft Corporation) C:\WINDOWS\system32\WerFaultSecure.exe 2015-01-13 15:51 - 2014-12-08 14:42 - 00033584 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\WerFaultSecure.exe 2015-01-13 15:51 - 2014-12-05 22:17 - 00360448 _____ (Microsoft Corporation) C:\WINDOWS\system32\ncsi.dll 2015-01-13 15:51 - 2014-12-05 20:41 - 00391680 _____ (Microsoft Corporation) C:\WINDOWS\system32\nlasvc.dll 2015-01-13 15:51 - 2014-12-05 20:35 - 00229888 _____ (Microsoft Corporation) C:\WINDOWS\system32\AudioEndpointBuilder.dll 2015-01-13 15:51 - 2014-10-28 23:00 - 00465320 _____ (Microsoft Corporation) C:\WINDOWS\system32\WerFault.exe 2015-01-13 15:51 - 2014-10-28 23:00 - 00139984 _____ (Microsoft Corporation) C:\WINDOWS\system32\wermgr.exe 2015-01-13 15:51 - 2014-10-28 22:52 - 00500016 _____ (Microsoft Corporation) C:\WINDOWS\system32\AudioSes.dll 2015-01-13 15:51 - 2014-10-28 22:52 - 00482872 _____ (Microsoft Corporation) C:\WINDOWS\system32\AudioEng.dll 2015-01-13 15:51 - 2014-10-28 22:52 - 00394120 _____ (Microsoft Corporation) C:\WINDOWS\system32\AUDIOKSE.dll 2015-01-13 15:51 - 2014-10-28 22:52 - 00272248 _____ (Microsoft Corporation) C:\WINDOWS\system32\audiodg.exe 2015-01-13 15:51 - 2014-10-28 22:12 - 00413136 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\WerFault.exe 2015-01-13 15:51 - 2014-10-28 22:12 - 00136296 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\wermgr.exe 2015-01-13 15:51 - 2014-10-28 22:07 - 00424544 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\AudioEng.dll 2015-01-13 15:51 - 2014-10-28 22:07 - 00370424 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\AudioSes.dll 2015-01-13 15:51 - 2014-10-28 22:07 - 00344536 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\AUDIOKSE.dll 2015-01-13 15:51 - 2014-10-28 21:44 - 00037888 _____ (Microsoft Corporation) C:\WINDOWS\system32\werdiagcontroller.dll 2015-01-13 15:51 - 2014-10-28 20:59 - 00033280 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\werdiagcontroller.dll 2015-01-13 15:51 - 2014-10-28 20:24 - 00086016 _____ (Microsoft Corporation) C:\WINDOWS\system32\nlaapi.dll 2015-01-13 15:51 - 2014-10-28 20:02 - 00911360 _____ (Microsoft Corporation) C:\WINDOWS\system32\audiosrv.dll 2015-01-13 15:51 - 2014-10-28 20:01 - 00065536 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\nlaapi.dll ==================== One Month Modified Files and Folders ======= (If an entry is included in the fixlist, the file\folder will be moved.) 2015-02-10 13:42 - 2013-12-22 03:44 - 01495939 _____ () C:\WINDOWS\WindowsUpdate.log 2015-02-10 13:42 - 2013-08-22 10:36 - 00000000 ____D () C:\WINDOWS\system32\sru 2015-02-10 04:48 - 2014-02-18 19:48 - 00000830 _____ () C:\WINDOWS\Tasks\Adobe Flash Player Updater.job 2015-02-10 04:46 - 2013-12-26 18:34 - 00003922 _____ () C:\WINDOWS\System32\Tasks\User_Feed_Synchronization-{A6ABFDC5-5701-4F2E-B593-0FE93A6A4CCC} 2015-02-10 04:44 - 2014-01-04 17:54 - 00000000 ____D () C:\Users\Joanne\AppData\Local\Pokki 2015-02-09 19:25 - 2014-07-29 22:14 - 00129752 _____ (Malwarebytes Corporation) C:\WINDOWS\system32\Drivers\MBAMSwissArmy.sys 2015-02-09 19:23 - 2014-01-17 13:19 - 00000000 ____D () C:\Users\Joanne\AppData\Local\CrashDumps 2015-02-09 18:58 - 2013-12-21 01:59 - 00003596 _____ () C:\WINDOWS\System32\Tasks\Optimize Start Menu Cache Files-S-1-5-21-147322039-3566770512-478593251-1001 2015-02-09 18:51 - 2013-08-22 10:36 - 00000000 ____D () C:\WINDOWS\AppReadiness 2015-02-09 18:45 - 2013-12-25 13:47 - 00000000 ____D () C:\Users\Kids\AppData\Local\Packages 2015-02-09 18:45 - 2013-12-21 01:50 - 00000000 ____D () C:\Users\Joanne\AppData\Local\Packages 2015-02-09 18:35 - 2014-01-04 17:56 - 00002316 _____ () C:\Users\Joanne\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\PC App Store.lnk 2015-02-09 18:34 - 2014-01-04 19:02 - 00000000 ____D () C:\Users\Joanne\AppData\Roaming\Dropbox 2015-02-09 18:34 - 2013-12-22 14:15 - 00000000 __RDO () C:\Users\Joanne\SkyDrive 2015-02-09 18:29 - 2014-01-05 09:34 - 00000000 ____D () C:\Users\Kids\AppData\Roaming\.minecraft 2015-02-09 18:28 - 2013-08-22 09:46 - 00291864 _____ () C:\WINDOWS\setupact.log 2015-02-09 18:28 - 2013-08-22 09:45 - 00000006 ____H () C:\WINDOWS\Tasks\SA.DAT 2015-02-09 18:27 - 2014-01-04 15:13 - 00000000 ____D () C:\Program Files (x86)\Mozilla Maintenance Service 2015-02-09 18:27 - 2013-11-14 02:20 - 00084726 _____ () C:\WINDOWS\PFRO.log 2015-02-09 18:27 - 2013-08-22 08:25 - 00262144 ___SH () C:\WINDOWS\system32\config\BBI 2015-02-09 18:27 - 2013-08-06 09:25 - 00000000 ____D () C:\WINDOWS\oem 2015-02-09 18:25 - 2013-12-21 01:50 - 00000000 ____D () C:\Users\Joanne\AppData\Local\VirtualStore 2015-02-09 17:32 - 2014-07-29 22:14 - 00000000 ____D () C:\Program Files (x86)\Malwarebytes Anti-Malware 2015-02-09 17:31 - 2014-01-04 17:41 - 00000000 ____D () C:\Users\Joanne\AppData\Local\clear.fi 2015-02-09 15:58 - 2014-11-12 16:29 - 00000000 ____D () C:\Users\Kids\Desktop\to put into mods folder 2015-02-08 17:49 - 2012-07-26 02:59 - 00000000 ____D () C:\WINDOWS\CbsTemp 2015-02-08 13:42 - 2014-05-12 17:53 - 00000000 ____D () C:\Users\Kids\Documents\Rylie's Stuff 2015-02-08 12:49 - 2014-02-18 19:48 - 00003718 _____ () C:\WINDOWS\System32\Tasks\Adobe Flash Player Updater 2015-02-03 14:31 - 2013-08-22 10:38 - 00714720 _____ (Adobe Systems Incorporated) C:\WINDOWS\SysWOW64\FlashPlayerApp.exe 2015-02-03 14:31 - 2013-08-22 10:38 - 00106976 _____ (Adobe Systems Incorporated) C:\WINDOWS\SysWOW64\FlashPlayerCPLApp.cpl 2015-01-29 01:35 - 2014-12-27 20:49 - 00000000 ____D () C:\ProgramData\Origin 2015-01-22 17:42 - 2014-12-27 20:49 - 00000000 ____D () C:\Program Files (x86)\Origin 2015-01-19 15:59 - 2014-12-28 09:32 - 00000000 ____D () C:\Users\Kids\AppData\Roaming\Origin 2015-01-17 09:59 - 2013-11-14 02:28 - 00863592 _____ () C:\WINDOWS\system32\PerfStringBackup.INI 2015-01-17 09:58 - 2014-01-05 20:29 - 00000000 ____D () C:\Users\Kids\AppData\Local\CrashDumps 2015-01-16 10:42 - 2013-12-21 02:29 - 00000000 ____D () C:\WINDOWS\system32\MRT 2015-01-16 10:40 - 2013-12-21 02:29 - 113365784 _____ (Microsoft Corporation) C:\WINDOWS\system32\MRT.exe 2015-01-14 19:21 - 2013-12-25 13:53 - 00003596 _____ () C:\WINDOWS\System32\Tasks\Optimize Start Menu Cache Files-S-1-5-21-147322039-3566770512-478593251-1004 2015-01-14 18:57 - 2013-08-06 09:25 - 00000000 ____D () C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Acer 2015-01-14 18:57 - 2013-08-06 09:25 - 00000000 ____D () C:\Program Files (x86)\Acer 2015-01-14 18:56 - 2014-08-28 20:05 - 00000000 ____D () C:\Users\Kids\AppData\Local\clear.fi ==================== Files in the root of some directories ======= 2013-12-22 14:26 - 2013-12-22 14:26 - 13024768 _____ (LastPass) C:\Program Files (x86)\Common Files\lpuninstall.exe Some content of TEMP: ==================== C:\Users\Joanne\AppData\Local\Temp\dropbox_sqlite_ext.{5f3e3153-5bce-5766-8f84-3e3e7ecf0d81}.tmpuhnwrt.dll C:\Users\Joanne\AppData\Local\Temp\oct43FE.tmp.exe C:\Users\Kids\AppData\Local\Temp\drm_dyndata_7370014.dll C:\Users\Kids\AppData\Local\Temp\fp_pl_pfs_installer-1.exe C:\Users\Kids\AppData\Local\Temp\fp_pl_pfs_installer-2.exe C:\Users\Kids\AppData\Local\Temp\fp_pl_pfs_installer-3.exe C:\Users\Kids\AppData\Local\Temp\fp_pl_pfs_installer-4.exe C:\Users\Kids\AppData\Local\Temp\fp_pl_pfs_installer-5.exe C:\Users\Kids\AppData\Local\Temp\fp_pl_pfs_installer-6.exe C:\Users\Kids\AppData\Local\Temp\fp_pl_pfs_installer.exe C:\Users\Kids\AppData\Local\Temp\Shockwave_Installer_FF-1.exe C:\Users\Kids\AppData\Local\Temp\Shockwave_Installer_FF-2.exe C:\Users\Kids\AppData\Local\Temp\Shockwave_Installer_FF-3.exe C:\Users\Kids\AppData\Local\Temp\Shockwave_Installer_FF.exe ==================== Bamital & volsnap Check ================= (There is no automatic fix for files that do not pass verification.) C:\Windows\System32\winlogon.exe => File is digitally signed C:\Windows\System32\wininit.exe => File is digitally signed C:\Windows\explorer.exe => File is digitally signed C:\Windows\SysWOW64\explorer.exe => File is digitally signed C:\Windows\System32\svchost.exe => File is digitally signed C:\Windows\SysWOW64\svchost.exe => File is digitally signed C:\Windows\System32\services.exe => File is digitally signed C:\Windows\System32\User32.dll => File is digitally signed C:\Windows\SysWOW64\User32.dll => File is digitally signed C:\Windows\System32\userinit.exe => File is digitally signed C:\Windows\SysWOW64\userinit.exe => File is digitally signed C:\Windows\System32\rpcss.dll => File is digitally signed C:\Windows\System32\Drivers\volsnap.sys => File is digitally signed LastRegBack: 2015-01-28 17:38 ==================== End Of Log ============================ Additional scan result of Farbar Recovery Scan Tool (x64) Version: 08-02-2015 Ran by Joanne at 2015-02-10 13:44:32 Running from C:\Users\Joanne\Downloads Boot Mode: Normal ========================================================== ==================== Security Center ======================== (If an entry is included in the fixlist, it will be removed.) AV: Windows Defender (Enabled - Up to date) {D68DDC3A-831F-4fae-9E44-DA132C1ACF46} AS: Windows Defender (Enabled - Up to date) {D68DDC3A-831F-4fae-9E44-DA132C1ACF46} ==================== Installed Programs ====================== (Only the adware programs with "hidden" flag could be added to the fixlist to unhide them. The adware programs should be uninstalled manually.) clear.fi SDK - Video 2 (x32 Version: 2.1.2606 - CyberLink Corp.) Hidden clear.fi SDK- Movie 2 (x32 Version: 2.1.2606 - CyberLink Corp.) Hidden abDocs (HKLM-x32\...\{CA4FE8B0-298C-4E5D-A486-F33B126D6A0A}) (Version: 1.05.2005 - Acer Incorporated) abDocs Office AddIn (HKLM-x32\...\{DCBF3379-246B-47E1-8173-639B63940838}) (Version: 3.01.2006 - Acer Incorporated) abMedia (HKLM-x32\...\{E9AF1707-3F3A-49E2-8345-4F2D629D0876}) (Version: 2.06.2003.0 - Acer Incorporated) abPhoto (HKLM-x32\...\{B5AD89F2-03D3-4206-8487-018298007DD0}) (Version: 3.01.2005.1 - Acer Incorporated) Acer Portal (HKLM-x32\...\{A5AD0B17-F34D-49BE-A157-C8B3D52ACD13}) (Version: 3.04.2002 - Acer Incorporated) Acer Power Management (HKLM\...\{91F52DE4-B789-42B0-9311-A349F10E5479}) (Version: 7.00.3013 - Acer Incorporated) Acer Recovery Management (HKLM\...\{07F2005A-8CAC-4A4B-83A2-DA98A722CA61}) (Version: 6.00.3017 - Acer Incorporated) Acer Remote (HKLM-x32\...\Acer Remote1.0) (Version: 1.0 - Acer Inc.) Acer Remote Files (HKLM\...\{13885028-098C-4799-9B71-27DAC96502D5}) (Version: 1.02.2002 - Acer Incorporated) Adobe Flash Player 16 NPAPI (HKLM-x32\...\Adobe Flash Player NPAPI) (Version: 16.0.0.305 - Adobe Systems Incorporated) Adobe Shockwave Player 12.1 (HKLM-x32\...\Adobe Shockwave Player) (Version: 12.1.1.151 - Adobe Systems, Inc.) AOP Framework (HKLM-x32\...\{4A37A114-702F-4055-A4B6-16571D4A5353}) (Version: 3.04.2001.2 - Acer Incorporated) Bejeweled 3 (x32 Version: 2.2.0.98 - WildTangent) Hidden Big Fish: Game Manager (HKLM-x32\...\BFGC) (Version: 3.3.0.2 - ) Cradle Of Egypt Collector's Edition (x32 Version: 2.2.0.110 - WildTangent) Hidden Delicious: Emily's Childhood Memories Premium Edition (x32 Version: 3.0.2.32 - WildTangent) Hidden Dropbox (HKU\S-1-5-21-147322039-3566770512-478593251-1001\...\Dropbox) (Version: 2.10.3 - Dropbox, Inc.) GIMP 2.8.14 (HKLM\...\GIMP-2_is1) (Version: 2.8.14 - The GIMP Team) Google Update Helper (x32 Version: 1.3.23.0 - BonanzaDeals) Hidden <==== ATTENTION Host App Service (HKU\S-1-5-21-147322039-3566770512-478593251-1001\...\Pokki) (Version: 0.269.5.460 - Pokki) Identity Card (HKLM-x32\...\{3D9CB654-99AD-4301-89C6-0D12A790767C}) (Version: 2.00.3009 - Acer Incorporated) Intel® Management Engine Components (HKLM-x32\...\{65153EA5-8B6E-43B6-857B-C6E4FC25798A}) (Version: 9.0.10.1372 - Intel Corporation) Intel® Processor Graphics (HKLM-x32\...\{F0E3AD40-2BBD-4360-9C76-B9AC9A5886EA}) (Version: 10.18.10.3316 - Intel Corporation) Intel® SDK for OpenCL - CPU Only Runtime Package (HKLM-x32\...\{FCB3772C-B7D0-4933-B1A9-3707EBACC573}) (Version: 3.0.0.66956 - Intel Corporation) Java 7 Update 45 (HKLM-x32\...\{26A24AE4-039D-4CA4-87B4-2F83217045FF}) (Version: 7.0.450 - Oracle) Jewel Match 3 (x32 Version: 2.2.0.98 - WildTangent) Hidden jZip (HKU\S-1-5-21-147322039-3566770512-478593251-1001\...\jZip) (Version: 2.0.0.134914 - Bandoo Media Inc) <==== ATTENTION LastPass (uninstall only) (HKLM-x32\...\LastPass) (Version: - LastPass) Live Updater (HKLM-x32\...\{EE26E302-876A-48D9-9058-3129E5B99999}) (Version: 2.00.3010 - Acer Incorporated) Malwarebytes Anti-Malware version 2.0.4.1028 (HKLM-x32\...\Malwarebytes Anti-Malware_is1) (Version: 2.0.4.1028 - Malwarebytes Corporation) McAfee Security Scan Plus (HKLM\...\McAfee Security Scan) (Version: 3.8.150.1 - McAfee, Inc.) Microsoft Office (HKLM-x32\...\{90150000-0138-0409-0000-0000000FF1CE}) (Version: 15.0.4454.1510 - Microsoft Corporation) Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{7299052b-02a4-4627-81f2-1818da5d550d}) (Version: 8.0.56336 - Microsoft Corporation) Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{837b34e3-7c30-493c-8f6a-2b0f04e2912c}) (Version: 8.0.59193 - Microsoft Corporation) Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17 (HKLM\...\{8220EEFE-38CD-377E-8595-13398D740ACE}) (Version: 9.0.30729 - Microsoft Corporation) Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 (HKLM\...\{5FCE6D76-F5DC-37AB-B2B8-22AB8CEDB1D4}) (Version: 9.0.30729.6161 - Microsoft Corporation) Microsoft Visual C++ 2008 Redistributable - x86 9.0.21022 (HKLM-x32\...\{FF66E9F6-83E7-3A3E-AF14-8DE9A809A6A4}) (Version: 9.0.21022 - Microsoft Corporation) Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (HKLM-x32\...\{9A25302D-30C0-39D9-BD6F-21E6EC160475}) (Version: 9.0.30729 - Microsoft Corporation) Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (HKLM-x32\...\{1F1C2DFC-2D24-3E06-BCB8-725134ADF989}) (Version: 9.0.30729.4148 - Microsoft Corporation) Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (HKLM-x32\...\{9BE518E6-ECC6-35A9-88E4-87755C07200F}) (Version: 9.0.30729.6161 - Microsoft Corporation) Microsoft Visual C++ 2010 x64 Redistributable - 10.0.40219 (HKLM\...\{1D8E6291-B0D5-35EC-8441-6616F567A0F7}) (Version: 10.0.40219 - Microsoft Corporation) Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219 (HKLM-x32\...\{F0C3E5D1-1ADE-321E-8167-68EF0DE699A5}) (Version: 10.0.40219 - Microsoft Corporation) Mozilla Firefox 35.0.1 (x86 en-US) (HKLM-x32\...\Mozilla Firefox 35.0.1 (x86 en-US)) (Version: 35.0.1 - Mozilla) Mozilla Maintenance Service (HKLM-x32\...\MozillaMaintenanceService) (Version: 29.0.1 - Mozilla) Mozilla Thunderbird 24.2.0 (x86 en-US) (HKLM-x32\...\Mozilla Thunderbird 24.2.0 (x86 en-US)) (Version: 24.2.0 - Mozilla) My Singing Monsters (HKLM-x32\...\BFG-My Singing Monsters) (Version: - ) Mystery P.I. - Curious Case of Counterfeit Cove (x32 Version: 2.2.0.98 - WildTangent) Hidden Nero BackItUp 12 Essentials OEM.a01 (HKLM-x32\...\{4CA8F973-6377-4ABF-9ED5-CC2323B3C000}) (Version: 12.5.00500 - Nero AG) Office Addin (HKLM-x32\...\{6D2BBE1D-E600-4695-BA37-0B0E605542CC}) (Version: 2.02.2008 - Acer) OpenOffice 4.1.0 (HKLM-x32\...\{C87EF11D-36E9-479D-9898-7541EA1E8A6A}) (Version: 4.10.9764 - Apache Software Foundation) Origin (HKLM-x32\...\Origin) (Version: 9.5.3.636 - Electronic Arts, Inc.) Peggle Nights (x32 Version: 2.2.0.98 - WildTangent) Hidden Plants vs. Zombies - Game of the Year (x32 Version: 2.2.0.98 - WildTangent) Hidden Pokki Download Helper (HKU\S-1-5-21-147322039-3566770512-478593251-1001\...\PokkiDownloadHelper) (Version: 1.3.1.282 - Pokki) Prerequisite installer (x32 Version: 12.0.0003 - Nero AG) Hidden Qualcomm Atheros Bluetooth Suite (64) (HKLM\...\{A84A4FB1-D703-48DB-89E0-68B6499D2801}) (Version: 8.0.0.230 - Qualcomm Atheros Communications) Qualcomm Atheros WLAN and Bluetooth Client Installation Program (HKLM-x32\...\{28006915-2739-4EBE-B5E8-49B25D32EB33}) (Version: 11.59 - Qualcomm Atheros) Realtek Card Reader (HKLM-x32\...\{F0A8BF4A-972F-41E0-9800-1EFE3BF28266}) (Version: 6.2.9200.39044 - Realtek Semiconductor Corp.) Realtek Ethernet Controller Driver (HKLM-x32\...\{8833FFB6-5B0C-4764-81AA-06DFEED9A476}) (Version: 8.15.410.2013 - Realtek) Realtek High Definition Audio Driver (HKLM-x32\...\{F132AF7F-7BCA-4EDE-8A7C-958108FE7DBC}) (Version: 6.0.1.6859 - Realtek Semiconductor Corp.) Sallys Spa (HKLM-x32\...\Sallys Spa1.0) (Version: 1.0 - Adnan_Boy 2008) Shared C Run-time for x64 (HKLM\...\{EF79C448-6946-4D71-8134-03407888C054}) (Version: 10.0.0 - McAfee) SPORE™ (HKLM-x32\...\{9DF0196F-B6B8-4C3A-8790-DE42AA530101}) (Version: 1.00.0000 - Electronic Arts) Start Menu (HKU\S-1-5-21-147322039-3566770512-478593251-1001\...\Pokki_Start_Menu) (Version: 0.269.5.460 - Pokki) swMSM (x32 Version: 12.0.0.1 - Adobe Systems, Inc) Hidden Tales of Lagoona (x32 Version: 2.2.0.110 - WildTangent) Hidden The Chronicles of Emerland Solitaire (x32 Version: 3.0.2.32 - WildTangent) Hidden Unity Web Player (HKU\S-1-5-21-147322039-3566770512-478593251-1004\...\UnityWebPlayer) (Version: - Unity Technologies ApS) Visual Studio 2005 Tools for Office Second Edition Runtime (HKLM-x32\...\Microsoft Visual Studio 2005 Tools for Office Runtime) (Version: - Microsoft Corporation) Visual Studio Tools for the Office system 3.0 Runtime (HKLM-x32\...\Visual Studio Tools for the Office system 3.0 Runtime) (Version: - Microsoft Corporation) Visual Studio Tools for the Office system 3.0 Runtime Service Pack 1 (KB949258) (HKLM-x32\...\{8FB53850-246A-3507-8ADE-0060093FFEA6}.KB949258) (Version: 1 - Microsoft Corporation) Website IP (HKLM-x32\...\{AD11DADE-C597-45D9-D8C5-1D2EB0B89613}) (Version: - ) <==== ATTENTION WildTangent Games (HKLM-x32\...\WildTangent wildgames Master Uninstall) (Version: 1.0.4.0 - WildTangent) Wizard101 (HKLM-x32\...\{A9E27FF5-6294-46A8-B8FD-77B1DECA3021}) (Version: 1.0.0 - KingsIsle Entertainment, Inc.) ==================== Custom CLSID (selected items): ========================== (If an entry is included in the fixlist, it will be removed from registry. Any eventual file will not be moved.) CustomCLSID: HKU\S-1-5-21-147322039-3566770512-478593251-1001_Classes\CLSID\{005A3A96-BAC4-4B0A-94EA-C0CE100EA736}\localserver32 -> C:\Users\Joanne\AppData\Roaming\Dropbox\bin\Dropbox.exe (Dropbox, Inc.) CustomCLSID: HKU\S-1-5-21-147322039-3566770512-478593251-1001_Classes\CLSID\{FB314ED9-A251-47B7-93E1-CDD82E34AF8B}\InprocServer32 -> C:\Users\Joanne\AppData\Roaming\Dropbox\bin\DropboxExt64.24.dll (Dropbox, Inc.) CustomCLSID: HKU\S-1-5-21-147322039-3566770512-478593251-1001_Classes\CLSID\{FB314EDA-A251-47B7-93E1-CDD82E34AF8B}\InprocServer32 -> C:\Users\Joanne\AppData\Roaming\Dropbox\bin\DropboxExt64.24.dll (Dropbox, Inc.) CustomCLSID: HKU\S-1-5-21-147322039-3566770512-478593251-1001_Classes\CLSID\{FB314EDB-A251-47B7-93E1-CDD82E34AF8B}\InprocServer32 -> C:\Users\Joanne\AppData\Roaming\Dropbox\bin\DropboxExt64.24.dll (Dropbox, Inc.) CustomCLSID: HKU\S-1-5-21-147322039-3566770512-478593251-1001_Classes\CLSID\{FB314EDC-A251-47B7-93E1-CDD82E34AF8B}\InprocServer32 -> C:\Users\Joanne\AppData\Roaming\Dropbox\bin\DropboxExt64.24.dll (Dropbox, Inc.) CustomCLSID: HKU\S-1-5-21-147322039-3566770512-478593251-1001_Classes\CLSID\{FB314EDD-A251-47B7-93E1-CDD82E34AF8B}\InprocServer32 -> C:\Users\Joanne\AppData\Roaming\Dropbox\bin\DropboxExt64.24.dll (Dropbox, Inc.) CustomCLSID: HKU\S-1-5-21-147322039-3566770512-478593251-1001_Classes\CLSID\{FB314EDE-A251-47B7-93E1-CDD82E34AF8B}\InprocServer32 -> C:\Users\Joanne\AppData\Roaming\Dropbox\bin\DropboxExt64.24.dll (Dropbox, Inc.) CustomCLSID: HKU\S-1-5-21-147322039-3566770512-478593251-1001_Classes\CLSID\{FB314EDF-A251-47B7-93E1-CDD82E34AF8B}\InprocServer32 -> C:\Users\Joanne\AppData\Roaming\Dropbox\bin\DropboxExt64.24.dll (Dropbox, Inc.) CustomCLSID: HKU\S-1-5-21-147322039-3566770512-478593251-1001_Classes\CLSID\{FB314EE0-A251-47B7-93E1-CDD82E34AF8B}\InprocServer32 -> C:\Users\Joanne\AppData\Roaming\Dropbox\bin\DropboxExt64.24.dll (Dropbox, Inc.) ==================== Restore Points ========================= 21-01-2015 04:45:04 Scheduled Checkpoint 28-01-2015 17:38:16 Windows Update 08-02-2015 12:53:38 Scheduled Checkpoint ==================== Hosts content: ========================== (If needed Hosts: directive could be included in the fixlist to reset Hosts.) 2013-08-22 08:25 - 2013-08-22 08:25 - 00000824 ____A C:\WINDOWS\system32\Drivers\etc\hosts ==================== Scheduled Tasks (whitelisted) ============= (If an entry is included in the fixlist, it will be removed from registry. Any associated file could be listed separately to be moved.) Task: {0F656BC3-EE70-424B-A2CB-7A7088DF6775} - System32\Tasks\ALUAgent => C:\Program Files (x86)\Acer\Live Updater\liveupdater_agent.exe [2013-01-22] () Task: {3266F5D7-B911-4D94-9E9D-6FA59A8B9C4D} - System32\Tasks\Power Management => C:\Program Files\Acer\Acer Power Management\ePowerTray.exe [2013-03-15] (Acer Incorporated) Task: {735FA593-9A9B-41A9-A062-B251402292B0} - System32\Tasks\Microsoft\Windows\RemovalTools\MRT_HB => C:\WINDOWS\system32\MRT.exe [2015-01-16] (Microsoft Corporation) Task: {948AC7DD-4454-4DB8-905A-84D1B34C946C} - System32\Tasks\Recovery Management\Notification => C:\Program Files\Acer\Acer Recovery Management\Notification\Notification.exe [2013-03-22] (Acer Incorporated) Task: {D193F04C-B0D0-4DFA-B3E5-0ED84F469907} - System32\Tasks\AcerCloud => C:\Program Files (x86)\Acer\Acer Portal\AcerPortal.exe [2014-12-19] (Acer) Task: {D77B60C8-D820-476D-82AF-10E67E077DC1} - System32\Tasks\ALU => C:\Program Files (x86)\Acer\Live Updater\updater.exe [2013-03-13] () Task: {E79F8BD7-26EC-4A96-8D15-81833915F32D} - System32\Tasks\Adobe Flash Player Updater => C:\WINDOWS\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe [2015-02-08] (Adobe Systems Incorporated) Task: C:\WINDOWS\Tasks\Adobe Flash Player Updater.job => C:\WINDOWS\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe ==================== Loaded Modules (whitelisted) ============== 2013-06-28 08:02 - 2013-06-28 08:02 - 00011264 _____ () C:\Program Files (x86)\Qualcomm Atheros\Bluetooth Suite\Modules\ActivateDesktopDebugger\ActivateDesktopDebugger.dll 2013-06-28 08:00 - 2013-06-28 08:00 - 00086016 _____ () C:\Program Files (x86)\Qualcomm Atheros\Bluetooth Suite\Modules\Map\MAP.dll 2013-06-28 08:07 - 2013-06-28 08:07 - 00012928 _____ () C:\Program Files (x86)\Qualcomm Atheros\Bluetooth Suite\ActivateDesktop.exe 2014-12-19 21:59 - 2014-12-19 21:59 - 00090880 _____ () C:\Program Files (x86)\Acer\abDocs\abDocsDllLoader.exe 2014-12-19 21:59 - 2014-12-19 21:59 - 00089344 _____ () C:\Program Files (x86)\Acer\abDocs\abDocsDllLoaderMonitor.exe 2015-02-08 13:40 - 2015-02-08 13:40 - 01183432 _____ () C:\ProgramData\{0329d0fe-19d4-f472-0329-9d0fe19d43f8}\minecraftdl_5677.exe 2015-02-08 13:42 - 2015-02-08 13:42 - 01552384 _____ () c:\Program Files (x86)\TampaMonitor\TampaMonitor.dll 2013-02-06 03:06 - 2013-07-15 03:48 - 00054680 _____ () C:\Program Files (x86)\Acer Remote\plugins\general.dll 2013-02-06 03:06 - 2013-07-15 03:48 - 00040344 _____ () C:\Program Files (x86)\Acer Remote\plugins\ITunesBase.dll 2013-02-06 03:06 - 2013-07-15 03:48 - 00039832 _____ () C:\Program Files (x86)\Acer Remote\plugins\WinEight.dll 2013-02-06 03:06 - 2013-07-15 03:48 - 00110488 _____ () C:\Program Files (x86)\Acer Remote\plugins\WMPBase.dll 2013-02-06 03:06 - 2013-07-15 03:48 - 00040344 _____ () C:\Program Files (x86)\Acer Remote\plugins\YTBBase.dll 2015-01-09 17:02 - 2015-01-09 17:02 - 00015616 _____ () C:\WINDOWS\assembly\GAC_MSIL\MyService\1.0.0.1__2dfa3f50f0bed57d\MyService.dll 2014-12-19 21:16 - 2014-12-19 21:16 - 00013568 _____ () C:\Program Files (x86)\Acer\AOP Framework\ServiceInterface.dll 2014-07-24 17:43 - 2014-07-24 17:43 - 00279296 _____ () C:\Program Files (x86)\Acer\AcerCloud Docs\libcurl.dll 2014-12-29 13:25 - 2014-12-29 13:25 - 00203008 _____ () C:\Program Files (x86)\Acer\abPhoto\curllib.dll 2014-12-29 13:26 - 2014-12-29 13:26 - 00654552 _____ () C:\Program Files (x86)\Acer\abPhoto\sqlite3.dll 2014-12-29 13:26 - 2014-12-29 13:26 - 00630528 _____ () C:\Program Files (x86)\Acer\abPhoto\tag.dll 2014-12-29 13:26 - 2014-12-29 13:26 - 00119552 _____ () C:\Program Files (x86)\Acer\abPhoto\OpenLDAP.dll 2014-12-19 22:00 - 2014-12-19 22:00 - 00279296 _____ () C:\Program Files (x86)\Acer\abDocs\libcurl.dll 2013-09-18 13:36 - 2013-05-16 18:06 - 01199576 _____ () C:\Program Files (x86)\Intel\Intel® Management Engine Components\LMS\ACE.dll 2015-01-26 17:23 - 2015-01-26 17:23 - 03925104 _____ () C:\Program Files (x86)\Mozilla Firefox\mozjs.dll 2015-01-03 23:06 - 2015-01-03 23:06 - 00569856 _____ () C:\Users\Joanne\AppData\Local\Pokki\Engine\ppGoogleNaClPluginChrome.dll 2015-01-03 23:06 - 2015-01-03 23:06 - 01400846 _____ () C:\Users\Joanne\AppData\Local\Pokki\Engine\avcodec-54.dll 2015-01-03 23:06 - 2015-01-03 23:06 - 00151054 _____ () C:\Users\Joanne\AppData\Local\Pokki\Engine\avutil-51.dll 2015-01-03 23:06 - 2015-01-03 23:06 - 00222734 _____ () C:\Users\Joanne\AppData\Local\Pokki\Engine\avformat-54.dll ==================== Alternate Data Streams (whitelisted) ========= (If an entry is included in the fixlist, only the Alternate Data Streams will be removed.) AlternateDataStreams: C:\ProgramData\Temp:2CB9631F AlternateDataStreams: C:\ProgramData\Temp:6E6A4F42 AlternateDataStreams: C:\Users\Joanne\SkyDrive:ms-properties ==================== Safe Mode (whitelisted) =================== (If an item is included in the fixlist, it will be removed from the registry. The "AlternateShell" will be restored.) HKLM\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\mcpltsvc => ""="" HKLM\SYSTEM\CurrentControlSet\Control\SafeBoot\Network\mcpltsvc => ""="" ==================== EXE Association (whitelisted) =============== (If an entry is included in the fixlist, the default will be restored. None default entries will be removed.) ==================== Other Registry Areas ===================== (Currently there is no automatic fix for this section.) HKU\S-1-5-21-147322039-3566770512-478593251-1001\Control Panel\Desktop\\Wallpaper -> C:\Windows\Web\Wallpaper\acer01.jpg HKU\S-1-5-21-147322039-3566770512-478593251-1004\Control Panel\Desktop\\Wallpaper -> C:\WINDOWS\web\wallpaper\Windows\img0.jpg ==================== MSCONFIG/TASK MANAGER disabled items == (Currently there is no automatic fix for this section.) ==================== Accounts: ============================= Administrator (S-1-5-21-147322039-3566770512-478593251-500 - Administrator - Disabled) Guest (S-1-5-21-147322039-3566770512-478593251-501 - Limited - Disabled) Joanne (S-1-5-21-147322039-3566770512-478593251-1001 - Administrator - Enabled) => C:\Users\Joanne Kids (S-1-5-21-147322039-3566770512-478593251-1004 - Limited - Enabled) => C:\Users\Kids ==================== Faulty Device Manager Devices ============= Name: Bluetooth Audio Device Description: Bluetooth Audio Device Class Guid: {4d36e96c-e325-11ce-bfc1-08002be10318} Manufacturer: Qualcomm Atheros Communications Service: BTATH_A2DP Problem: : This device cannot start. (Code10) Resolution: Device failed to start. Click "Update Driver" to update the drivers for this device. On the "General Properties" tab of the device, click "Troubleshoot" to start the troubleshooting wizard. Name: Virtual Bluetooth Support (Include Audio) Description: Virtual Bluetooth Support (Include Audio) Class Guid: {c7c038ad-1f2d-44d4-b2fe-d912be20e6d5} Manufacturer: Qualcomm Atheros Communications Service: AthBTPort Problem: : This device is not working properly because Windows cannot load the drivers required for this device. (Code 31) Resolution: Update the driver Name: Bluetooth LWFLT Device Description: Bluetooth LWFLT Device Class Guid: {c7c038ad-1f2d-44d4-b2fe-d912be20e6d5} Manufacturer: Qualcomm Atheros Communications Service: BTATH_LWFLT Problem: : This device is not working properly because Windows cannot load the drivers required for this device. (Code 31) Resolution: Update the driver ==================== Event log errors: ========================= Application errors: ================== Error: (02/09/2015 07:22:44 PM) (Source: Application Error) (EventID: 1000) (User: ) Description: Faulting application name: BackgroundAgent.exe, version: 1.0.1.6, time stamp: 0x5494253a Faulting module name: MSVCR90.dll, version: 9.0.30729.8387, time stamp: 0x51ea24a5 Exception code: 0xc0000005 Fault offset: 0x00056b1d Faulting process id: 0x1270 Faulting application start time: 0xBackgroundAgent.exe0 Faulting application path: BackgroundAgent.exe1 Faulting module path: BackgroundAgent.exe2 Report Id: BackgroundAgent.exe3 Faulting package full name: BackgroundAgent.exe4 Faulting package-relative application ID: BackgroundAgent.exe5 Error: (02/09/2015 06:37:31 PM) (Source: SideBySide) (EventID: 78) (User: ) Description: Activation context generation failed for "C:\WINDOWS\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.9600.17031_none_a9efdb8b01377ea7.manifest1".Error in manifest or policy file "C:\WINDOWS\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.9600.17031_none_a9efdb8b01377ea7.manifest2" on line C:\WINDOWS\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.9600.17031_none_a9efdb8b01377ea7.manifest3. A component version required by the application conflicts with another component version already active. Conflicting components are:. Component 1: C:\WINDOWS\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.9600.17031_none_a9efdb8b01377ea7.manifest. Component 2: C:\WINDOWS\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.9600.17031_none_6242a4b3ecbb55a1.manifest. Error: (02/09/2015 06:36:20 PM) (Source: Application Error) (EventID: 1000) (User: ) Description: Faulting application name: AcerPortal.exe, version: 3.0.4.2002, time stamp: 0x54942c87 Faulting module name: SHELL32.dll, version: 6.3.9600.17331, time stamp: 0x54023318 Exception code: 0xc0000005 Fault offset: 0x001bf5f0 Faulting process id: 0x1448 Faulting application start time: 0xAcerPortal.exe0 Faulting application path: AcerPortal.exe1 Faulting module path: AcerPortal.exe2 Report Id: AcerPortal.exe3 Faulting package full name: AcerPortal.exe4 Faulting package-relative application ID: AcerPortal.exe5 Error: (02/09/2015 06:35:36 PM) (Source: SideBySide) (EventID: 78) (User: ) Description: Activation context generation failed for "C:\WINDOWS\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.9600.17031_none_a9efdb8b01377ea7.manifest1".Error in manifest or policy file "C:\WINDOWS\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.9600.17031_none_a9efdb8b01377ea7.manifest2" on line C:\WINDOWS\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.9600.17031_none_a9efdb8b01377ea7.manifest3. A component version required by the application conflicts with another component version already active. Conflicting components are:. Component 1: C:\WINDOWS\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.9600.17031_none_a9efdb8b01377ea7.manifest. Component 2: C:\WINDOWS\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.9600.17031_none_6242a4b3ecbb55a1.manifest. Error: (02/09/2015 06:35:31 PM) (Source: SideBySide) (EventID: 78) (User: ) Description: Activation context generation failed for "C:\WINDOWS\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.9600.17031_none_a9efdb8b01377ea7.manifest1".Error in manifest or policy file "C:\WINDOWS\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.9600.17031_none_a9efdb8b01377ea7.manifest2" on line C:\WINDOWS\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.9600.17031_none_a9efdb8b01377ea7.manifest3. A component version required by the application conflicts with another component version already active. Conflicting components are:. Component 1: C:\WINDOWS\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.9600.17031_none_a9efdb8b01377ea7.manifest. Component 2: C:\WINDOWS\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.9600.17031_none_6242a4b3ecbb55a1.manifest. Error: (02/09/2015 06:35:31 PM) (Source: SideBySide) (EventID: 78) (User: ) Description: Activation context generation failed for "C:\WINDOWS\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.9600.17031_none_a9efdb8b01377ea7.manifest1".Error in manifest or policy file "C:\WINDOWS\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.9600.17031_none_a9efdb8b01377ea7.manifest2" on line C:\WINDOWS\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.9600.17031_none_a9efdb8b01377ea7.manifest3. A component version required by the application conflicts with another component version already active. Conflicting components are:. Component 1: C:\WINDOWS\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.9600.17031_none_a9efdb8b01377ea7.manifest. Component 2: C:\WINDOWS\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.9600.17031_none_6242a4b3ecbb55a1.manifest. Error: (02/09/2015 06:35:29 PM) (Source: SideBySide) (EventID: 78) (User: ) Description: Activation context generation failed for "C:\WINDOWS\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.9600.17031_none_a9efdb8b01377ea7.manifest1".Error in manifest or policy file "C:\WINDOWS\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.9600.17031_none_a9efdb8b01377ea7.manifest2" on line C:\WINDOWS\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.9600.17031_none_a9efdb8b01377ea7.manifest3. A component version required by the application conflicts with another component version already active. Conflicting components are:. Component 1: C:\WINDOWS\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.9600.17031_none_a9efdb8b01377ea7.manifest. Component 2: C:\WINDOWS\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.9600.17031_none_6242a4b3ecbb55a1.manifest. Error: (02/09/2015 06:35:29 PM) (Source: SideBySide) (EventID: 78) (User: ) Description: Activation context generation failed for "C:\WINDOWS\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.9600.17031_none_a9efdb8b01377ea7.manifest1".Error in manifest or policy file "C:\WINDOWS\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.9600.17031_none_a9efdb8b01377ea7.manifest2" on line C:\WINDOWS\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.9600.17031_none_a9efdb8b01377ea7.manifest3. A component version required by the application conflicts with another component version already active. Conflicting components are:. Component 1: C:\WINDOWS\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.9600.17031_none_a9efdb8b01377ea7.manifest. Component 2: C:\WINDOWS\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.9600.17031_none_6242a4b3ecbb55a1.manifest. Error: (02/09/2015 06:34:28 PM) (Source: SideBySide) (EventID: 78) (User: ) Description: Activation context generation failed for "C:\WINDOWS\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.9600.17031_none_a9efdb8b01377ea7.manifest1".Error in manifest or policy file "C:\WINDOWS\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.9600.17031_none_a9efdb8b01377ea7.manifest2" on line C:\WINDOWS\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.9600.17031_none_a9efdb8b01377ea7.manifest3. A component version required by the application conflicts with another component version already active. Conflicting components are:. Component 1: C:\WINDOWS\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.9600.17031_none_a9efdb8b01377ea7.manifest. Component 2: C:\WINDOWS\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.9600.17031_none_6242a4b3ecbb55a1.manifest. Error: (02/09/2015 05:33:25 PM) (Source: Microsoft-Windows-Immersive-Shell) (EventID: 5973) (User: MIEHLSPC) Description: Activation of app winstore_cw5n1h2txyewy!Windows.Store failed with error: -2144927142 See the Microsoft-Windows-TWinUI/Operational log for additional information. System errors: ============= Error: (02/09/2015 06:59:18 PM) (Source: DCOM) (EventID: 10010) (User: MiehlsPC) Description: {BF6C1E47-86EC-4194-9CE5-13C15DCB2001} Error: (02/09/2015 06:28:15 PM) (Source: Service Control Manager) (EventID: 7000) (User: ) Description: The McAfee SiteAdvisor Service service failed to start due to the following error: %%2 Error: (02/09/2015 05:47:29 PM) (Source: DCOM) (EventID: 10010) (User: MiehlsPC) Description: {BF6C1E47-86EC-4194-9CE5-13C15DCB2001} Error: (02/08/2015 00:48:02 PM) (Source: DCOM) (EventID: 10010) (User: MiehlsPC) Description: {1B1F472E-3221-4826-97DB-2C2324D389AE} Error: (02/08/2015 00:47:32 PM) (Source: DCOM) (EventID: 10010) (User: MiehlsPC) Description: {BF6C1E47-86EC-4194-9CE5-13C15DCB2001} Error: (02/03/2015 05:57:52 AM) (Source: DCOM) (EventID: 10010) (User: MiehlsPC) Description: {1B1F472E-3221-4826-97DB-2C2324D389AE} Error: (02/03/2015 05:57:22 AM) (Source: DCOM) (EventID: 10010) (User: MiehlsPC) Description: {BF6C1E47-86EC-4194-9CE5-13C15DCB2001} Error: (02/02/2015 05:26:37 AM) (Source: DCOM) (EventID: 10010) (User: MiehlsPC) Description: {BF6C1E47-86EC-4194-9CE5-13C15DCB2001} Error: (02/01/2015 05:05:02 AM) (Source: DCOM) (EventID: 10010) (User: MiehlsPC) Description: {1B1F472E-3221-4826-97DB-2C2324D389AE} Error: (02/01/2015 05:04:32 AM) (Source: DCOM) (EventID: 10010) (User: MiehlsPC) Description: {BF6C1E47-86EC-4194-9CE5-13C15DCB2001} Microsoft Office Sessions: ========================= Error: (02/09/2015 07:22:44 PM) (Source: Application Error) (EventID: 1000) (User: ) Description: BackgroundAgent.exe1.0.1.65494253aMSVCR90.dll9.0.30729.838751ea24a5c000000500056b1d127001d044c0f6fa0c4cC:\Program Files (x86)\Acer\AOP Framework\BackgroundAgent.exeC:\WINDOWS\WinSxS\x86_microsoft.vc90.crt_1fc8b3b9a1e18e3b_9.0.30729.8387_none_5094ca96bcb6b2bb\MSVCR90.dllee1b7430-b0ba-11e4-bea1-48d224ee76fb Error: (02/09/2015 06:37:31 PM) (Source: SideBySide) (EventID: 78) (User: ) Description: C:\WINDOWS\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.9600.17031_none_a9efdb8b01377ea7.manifestC:\WINDOWS\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.9600.17031_none_6242a4b3ecbb55a1.manifestC:\Users\Joanne\AppData\Local\Pokki\Engine\HostAppService.exe Error: (02/09/2015 06:36:20 PM) (Source: Application Error) (EventID: 1000) (User: ) Description: AcerPortal.exe3.0.4.200254942c87SHELL32.dll6.3.9600.1733154023318c0000005001bf5f0144801d044c134b960caC:\Program Files (x86)\Acer\Acer Portal\AcerPortal.exeC:\WINDOWS\SYSTEM32\SHELL32.dll7295c307-b0b4-11e4-bea1-48d224ee76fb Error: (02/09/2015 06:35:36 PM) (Source: SideBySide) (EventID: 78) (User: ) Description: C:\WINDOWS\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.9600.17031_none_a9efdb8b01377ea7.manifestC:\WINDOWS\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.9600.17031_none_6242a4b3ecbb55a1.manifestC:\Users\Joanne\AppData\Local\Pokki\Engine\HostAppService.exe Error: (02/09/2015 06:35:31 PM) (Source: SideBySide) (EventID: 78) (User: ) Description: C:\WINDOWS\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.9600.17031_none_a9efdb8b01377ea7.manifestC:\WINDOWS\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.9600.17031_none_6242a4b3ecbb55a1.manifestC:\Users\Joanne\AppData\Local\Pokki\Engine\HostAppService.exe Error: (02/09/2015 06:35:31 PM) (Source: SideBySide) (EventID: 78) (User: ) Description: C:\WINDOWS\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.9600.17031_none_a9efdb8b01377ea7.manifestC:\WINDOWS\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.9600.17031_none_6242a4b3ecbb55a1.manifestC:\Users\Joanne\AppData\Local\Pokki\Engine\HostAppService.exe Error: (02/09/2015 06:35:29 PM) (Source: SideBySide) (EventID: 78) (User: ) Description: C:\WINDOWS\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.9600.17031_none_a9efdb8b01377ea7.manifestC:\WINDOWS\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.9600.17031_none_6242a4b3ecbb55a1.manifestC:\Users\Joanne\AppData\Local\Pokki\Engine\HostAppService.exe Error: (02/09/2015 06:35:29 PM) (Source: SideBySide) (EventID: 78) (User: ) Description: C:\WINDOWS\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.9600.17031_none_a9efdb8b01377ea7.manifestC:\WINDOWS\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.9600.17031_none_6242a4b3ecbb55a1.manifestC:\Users\Joanne\AppData\Local\Pokki\Engine\HostAppService.exe Error: (02/09/2015 06:34:28 PM) (Source: SideBySide) (EventID: 78) (User: ) Description: C:\WINDOWS\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.9600.17031_none_a9efdb8b01377ea7.manifestC:\WINDOWS\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.9600.17031_none_6242a4b3ecbb55a1.manifestC:\Users\Joanne\AppData\Local\Temp\oct43FE.tmp.exe Error: (02/09/2015 05:33:25 PM) (Source: Microsoft-Windows-Immersive-Shell) (EventID: 5973) (User: MIEHLSPC) Description: winstore_cw5n1h2txyewy!Windows.Store-2144927142 ==================== Memory info =========================== Processor: Intel® Core i3-4130 CPU @ 3.40GHz Percentage of memory in use: 31% Total physical RAM: 3905.35 MB Available physical RAM: 2673.83 MB Total Pagefile: 5633.35 MB Available Pagefile: 3592.11 MB Total Virtual: 131072 MB Available Virtual: 131071.84 MB ==================== Drives ================================ Drive c: (Acer) (Fixed) (Total:913.32 GB) (Free:834.39 GB) NTFS ==================== MBR & Partition Table ================== ======================================================== Disk: 0 (Size: 931.5 GB) (Disk ID: 78414585) Partition: GPT Partition Type. ==================== End Of Log ============================
  14. Thanks Radek!! I updated and ran Malwarebytes once before posting here. The first log is as follows: Malwarebytes Anti-Malware www.malwarebytes.org Scan Date: 2015-02-09 Scan Time: 5:35:29 PM Logfile: Malwarebytes1.txt Administrator: Yes Version: 2.00.4.1028 Malware Database: v2015.02.09.10 Rootkit Database: v2015.02.03.01 License: Free Malware Protection: Disabled Malicious Website Protection: Disabled Self-protection: Disabled OS: Windows 8.1 CPU: x64 File System: NTFS User: Joanne Scan Type: Threat Scan Result: Completed Objects Scanned: 384416 Time Elapsed: 9 min, 43 sec Memory: Enabled Startup: Enabled Filesystem: Enabled Archives: Enabled Rootkits: Disabled Heuristics: Enabled PUP: Enabled PUM: Enabled Processes: 0 (No malicious items detected) Modules: 0 (No malicious items detected) Registry Keys: 33 PUP.Optional.Booster.A, HKLM\SOFTWARE\WOW6432NODE\MICROSOFT\WINDOWS\CURRENTVERSION\UNINSTALL\{12DA0E6F-5543-440C-BAA2-28BF01070AFA}{229c2d9f}, Quarantined, [e38b6cb0a2e8d0661ea5901d27dc2fd1], PUP.Optional.MultiPlug, HKLM\SOFTWARE\WOW6432NODE\MICROSOFT\WINDOWS\CURRENTVERSION\UNINSTALL\{4820778D-AB0D-6D18-C316-52A6A0E1D507}, Quarantined, [88e646d6c0ca94a2e0079c0401028c74], PUP.Optional.Multiplug, HKLM\SOFTWARE\WOW6432NODE\CLASSES\CLSID\{4606b077-f03a-4180-89c8-934d949e5f8c}, Quarantined, [e985f22abccea69000e6490831d251af], PUP.Optional.Multiplug, HKLM\SOFTWARE\MICROSOFT\WINDOWS\CURRENTVERSION\EXPLORER\BROWSER HELPER OBJECTS\{4606B077-F03A-4180-89C8-934D949E5F8C}, Quarantined, [e985f22abccea69000e6490831d251af], PUP.Optional.Multiplug, HKLM\SOFTWARE\WOW6432NODE\MICROSOFT\WINDOWS\CURRENTVERSION\EXPLORER\BROWSER HELPER OBJECTS\{4606B077-F03A-4180-89C8-934D949E5F8C}, Quarantined, [e985f22abccea69000e6490831d251af], PUP.Optional.Multiplug, HKLM\SOFTWARE\CLASSES\P4606b077_f03a_4180_89c8_934d949e5f8c_.P4606b077_f03a_4180_89c8_934d949e5f8c_, Quarantined, [e985f22abccea69000e6490831d251af], PUP.Optional.Multiplug, HKLM\SOFTWARE\CLASSES\P4606b077_f03a_4180_89c8_934d949e5f8c_.P4606b077_f03a_4180_89c8_934d949e5f8c_.9, Quarantined, [e985f22abccea69000e6490831d251af], PUP.Optional.Multiplug, HKLM\SOFTWARE\WOW6432NODE\CLASSES\P4606b077_f03a_4180_89c8_934d949e5f8c_.P4606b077_f03a_4180_89c8_934d949e5f8c_, Quarantined, [e985f22abccea69000e6490831d251af], PUP.Optional.Multiplug, HKLM\SOFTWARE\WOW6432NODE\CLASSES\P4606b077_f03a_4180_89c8_934d949e5f8c_.P4606b077_f03a_4180_89c8_934d949e5f8c_.9, Quarantined, [e985f22abccea69000e6490831d251af], PUP.Optional.Multiplug, HKLM\SOFTWARE\CLASSES\CLSID\{4606B077-F03A-4180-89C8-934D949E5F8C}, Quarantined, [e985f22abccea69000e6490831d251af], PUP.Optional.Multiplug, HKLM\SOFTWARE\CLASSES\CLSID\{4606B077-F03A-4180-89C8-934D949E5F8C}\INPROCSERVER32, Quarantined, [e985f22abccea69000e6490831d251af], PUP.Optional.Multiplug, HKLM\SOFTWARE\MICROSOFT\WINDOWS\CURRENTVERSION\EXT\PREAPPROVED\{4606B077-F03A-4180-89C8-934D949E5F8C}, Quarantined, [e985f22abccea69000e6490831d251af], PUP.Optional.Multiplug, HKLM\SOFTWARE\WOW6432NODE\MICROSOFT\WINDOWS\CURRENTVERSION\EXT\PREAPPROVED\{4606B077-F03A-4180-89C8-934D949E5F8C}, Quarantined, [e985f22abccea69000e6490831d251af], PUP.Optional.Multiplug, HKLM\SOFTWARE\CLASSES\TYPELIB\{C7405EEB-2E16-40FE-9E27-1F48CAAB15E1}, Quarantined, [e985f22abccea69000e6490831d251af], PUP.Optional.Multiplug, HKLM\SOFTWARE\CLASSES\INTERFACE\{0416BDB0-AFB0-4464-952D-1EAB5047B8E6}, Quarantined, [e985f22abccea69000e6490831d251af], PUP.Optional.Multiplug, HKLM\SOFTWARE\CLASSES\INTERFACE\{3F97FDF1-DA2B-4579-AD3E-E46641F9DBAB}, Quarantined, [e985f22abccea69000e6490831d251af], PUP.Optional.Multiplug, HKLM\SOFTWARE\CLASSES\INTERFACE\{A220BAB5-C335-48BA-8A01-309FDA37446F}, Quarantined, [e985f22abccea69000e6490831d251af], PUP.Optional.Multiplug, HKLM\SOFTWARE\WOW6432NODE\CLASSES\INTERFACE\{0416BDB0-AFB0-4464-952D-1EAB5047B8E6}, Quarantined, [e985f22abccea69000e6490831d251af], PUP.Optional.Multiplug, HKLM\SOFTWARE\WOW6432NODE\CLASSES\INTERFACE\{3F97FDF1-DA2B-4579-AD3E-E46641F9DBAB}, Quarantined, [e985f22abccea69000e6490831d251af], PUP.Optional.Multiplug, HKLM\SOFTWARE\WOW6432NODE\CLASSES\INTERFACE\{A220BAB5-C335-48BA-8A01-309FDA37446F}, Quarantined, [e985f22abccea69000e6490831d251af], PUP.Optional.Multiplug, HKLM\SOFTWARE\WOW6432NODE\CLASSES\TYPELIB\{C7405EEB-2E16-40FE-9E27-1F48CAAB15E1}, Quarantined, [e985f22abccea69000e6490831d251af], PUP.Optional.MultiPlug.A, HKLM\SOFTWARE\WOW6432NODE\CLASSES\CLSID\{9652313c-a72d-4107-a195-a6e17db71a37}, Quarantined, [185654c86d1d66d0d9308bde996a6f91], PUP.Optional.MultiPlug.A, HKLM\SOFTWARE\MICROSOFT\WINDOWS\CURRENTVERSION\EXPLORER\BROWSER HELPER OBJECTS\{9652313C-A72D-4107-A195-A6E17DB71A37}, Quarantined, [185654c86d1d66d0d9308bde996a6f91], PUP.Optional.MultiPlug.A, HKLM\SOFTWARE\WOW6432NODE\MICROSOFT\WINDOWS\CURRENTVERSION\EXPLORER\BROWSER HELPER OBJECTS\{9652313C-A72D-4107-A195-A6E17DB71A37}, Quarantined, [185654c86d1d66d0d9308bde996a6f91], PUP.Optional.MultiPlug.A, HKLM\SOFTWARE\CLASSES\P9652313c_a72d_4107_a195_a6e17db71a37_.P9652313c_a72d_4107_a195_a6e17db71a37_, Quarantined, [185654c86d1d66d0d9308bde996a6f91], PUP.Optional.MultiPlug.A, HKLM\SOFTWARE\CLASSES\P9652313c_a72d_4107_a195_a6e17db71a37_.P9652313c_a72d_4107_a195_a6e17db71a37_.9, Quarantined, [185654c86d1d66d0d9308bde996a6f91], PUP.Optional.MultiPlug.A, HKLM\SOFTWARE\WOW6432NODE\CLASSES\P9652313c_a72d_4107_a195_a6e17db71a37_.P9652313c_a72d_4107_a195_a6e17db71a37_, Quarantined, [185654c86d1d66d0d9308bde996a6f91], PUP.Optional.MultiPlug.A, HKLM\SOFTWARE\WOW6432NODE\CLASSES\P9652313c_a72d_4107_a195_a6e17db71a37_.P9652313c_a72d_4107_a195_a6e17db71a37_.9, Quarantined, [185654c86d1d66d0d9308bde996a6f91], PUP.Optional.MultiPlug.A, HKLM\SOFTWARE\CLASSES\CLSID\{9652313C-A72D-4107-A195-A6E17DB71A37}, Quarantined, [185654c86d1d66d0d9308bde996a6f91], PUP.Optional.MultiPlug.A, HKLM\SOFTWARE\CLASSES\CLSID\{9652313C-A72D-4107-A195-A6E17DB71A37}\INPROCSERVER32, Quarantined, [185654c86d1d66d0d9308bde996a6f91], PUP.Optional.MultiPlug.A, HKLM\SOFTWARE\MICROSOFT\WINDOWS\CURRENTVERSION\EXT\PREAPPROVED\{9652313C-A72D-4107-A195-A6E17DB71A37}, Quarantined, [185654c86d1d66d0d9308bde996a6f91], PUP.Optional.MultiPlug.A, HKLM\SOFTWARE\WOW6432NODE\MICROSOFT\WINDOWS\CURRENTVERSION\EXT\PREAPPROVED\{9652313C-A72D-4107-A195-A6E17DB71A37}, Quarantined, [185654c86d1d66d0d9308bde996a6f91], PUP.Optional.MultiPlug.A, HKLM\SOFTWARE\WOW6432NODE\MICROSOFT\WINDOWS\CURRENTVERSION\UNINSTALL\{D8A9D3D9-F414-952D-AC93-E5F96D47B5BD}, Quarantined, [185654c86d1d66d0d9308bde996a6f91], Registry Values: 0 (No malicious items detected) Registry Data: 2 PUP.Optional.LookForIt.A, HKLM\SOFTWARE\WOW6432NODE\MICROSOFT\INTERNET EXPLORER\MAIN|Start Page, http://websearch.look-for-it.info/?pid=1539&r=2015/02/08&hid=4774249058313432144&lg=EN&cc=CA&unqvl=82, Good: (www.google.com), Bad: (http://websearch.look-for-it.info/?pid=1539&r=2015/02/08&hid=4774249058313432144&lg=EN&cc=CA&unqvl=82),Replaced,[9fcf1dff5d2d0e280b1b7e2e21e4e719] PUP.Optional.LookForIt.A, HKU\S-1-5-21-147322039-3566770512-478593251-1001-{ED1FC765-E35E-4C3D-BF15-2C2B11260CE4}-0\SOFTWARE\MICROSOFT\INTERNET EXPLORER\MAIN|Start Page, http://websearch.look-for-it.info/?pid=1539&r=2015/02/08&hid=4774249058313432144&lg=EN&cc=CA&unqvl=82, Good: (www.google.com), Bad: (http://websearch.look-for-it.info/?pid=1539&r=2015/02/08&hid=4774249058313432144&lg=EN&cc=CA&unqvl=82),Replaced,[4c229f7d3a501f175dc74b614fb64eb2] Folders: 4 PUP.Optional.Multiplug, C:\Program Files (x86)\youtubeadblocker, Quarantined, [e985f22abccea69000e6490831d251af], PUP.Optional.MultiPlug.A, C:\Program Files (x86)\PriCeChop, Quarantined, [185654c86d1d66d0d9308bde996a6f91], PUP.Optional.MultiPlug.A, C:\Program Files (x86)\PricoeChop, Quarantined, [de909389bbcf62d4b588f57c50b34fb1], PUP.Optional.BonanzaDeals.A, C:\Program Files (x86)\BonanzaDeals, Quarantined, [99d53ede0a8040f6ec4a373fe91a4db3], Files: 19 PUP.Optional.MultiPlug, C:\$Recycle.Bin\S-1-5-21-147322039-3566770512-478593251-1004\$R894M8Y.exe, Quarantined, [1b531804236791a57b146181dd2420e0], PUP.Optional.MultiPlug.A, C:\Users\Joanne\AppData\Local\Temp\3A650\temp\hpds_setup.exe, Quarantined, [b5b957c5dab0a1958a4a3ff252b0ec14], PUP.Optional.Unizeto, C:\Users\Kids\Downloads\minecraftdl_7710.exe, Quarantined, [323cdc409bef5adc6e334db21be630d0], PUP.Optional.WebSearch.A, C:\Users\Joanne\AppData\Roaming\Mozilla\Firefox\Profiles\4sntc5fi.default\searchplugins\WebSearch.xml, Quarantined, [05692deff496fe3800da7750db2812ee], PUP.Optional.Multiplug, C:\Program Files (x86)\youtubeadblocker\MtxaSuIMWPYSuO.dat, Quarantined, [e985f22abccea69000e6490831d251af], PUP.Optional.Multiplug, C:\Program Files (x86)\youtubeadblocker\MtxaSuIMWPYSuO.dll, Quarantined, [e985f22abccea69000e6490831d251af], PUP.Optional.Multiplug, C:\Program Files (x86)\youtubeadblocker\MtxaSuIMWPYSuO.x64.dll, Quarantined, [e985f22abccea69000e6490831d251af], PUP.Optional.Multiplug, C:\Program Files (x86)\youtubeadblocker\MtxaSuIMWPYSuO.exe, Quarantined, [e985f22abccea69000e6490831d251af], PUP.Optional.Multiplug, C:\Program Files (x86)\youtubeadblocker\MtxaSuIMWPYSuO.tlb, Quarantined, [e985f22abccea69000e6490831d251af], PUP.Optional.MultiPlug.A, C:\Program Files (x86)\PriCeChop\aJxqr4GgTDX2ZL.dat, Quarantined, [185654c86d1d66d0d9308bde996a6f91], PUP.Optional.MultiPlug.A, C:\Program Files (x86)\PriCeChop\aJxqr4GgTDX2ZL.dll, Quarantined, [185654c86d1d66d0d9308bde996a6f91], PUP.Optional.MultiPlug.A, C:\Program Files (x86)\PriCeChop\aJxqr4GgTDX2ZL.x64.dll, Quarantined, [185654c86d1d66d0d9308bde996a6f91], PUP.Optional.MultiPlug.A, C:\Program Files (x86)\PriCeChop\aJxqr4GgTDX2ZL.exe, Quarantined, [185654c86d1d66d0d9308bde996a6f91], PUP.Optional.MultiPlug.A, C:\Program Files (x86)\PriCeChop\aJxqr4GgTDX2ZL.tlb, Quarantined, [185654c86d1d66d0d9308bde996a6f91], PUP.Optional.MultiPlug.A, C:\Program Files (x86)\PricoeChop\PricoeChop.dat, Quarantined, [de909389bbcf62d4b588f57c50b34fb1], PUP.Optional.MultiPlug.A, C:\Program Files (x86)\PricoeChop\PricoeChop.exe, Quarantined, [de909389bbcf62d4b588f57c50b34fb1], PUP.Optional.BonanzaDeals.A, C:\Program Files (x86)\BonanzaDeals\uninst.exe, Quarantined, [99d53ede0a8040f6ec4a373fe91a4db3], PUP.Optional.LookForIt.A, C:\Users\Joanne\AppData\Roaming\Mozilla\Firefox\Profiles\4sntc5fi.default\prefs.js, Good: (), Bad: (user_pref("browser.startup.homepage", "http://websearch.look-for-it.info/?pid=1539&r=2015/02/08&hid=4774249058313432144&lg=EN&cc=CA&unqvl=82"),Replaced,[4f1f6eae791153e38388995eca3bd62a] PUP.Optional.LookForIt.A, C:\Users\Joanne\AppData\Roaming\Mozilla\Firefox\Profiles\4sntc5fi.default\prefs.js, Good: (), Bad: (user_pref("keyword.URL", "http://websearch.look-for-it.info/?pid=1539&r=2015/02/08&hid=4774249058313432144&lg=EN&cc=CA&unqvl=82&l=1&q="),Replaced,[343a829ac0ca999df81425d27a8b7c84] Physical Sectors: 0 (No malicious items detected) (end) I applied the recommended actions and rebooted. I just ran it again and this is the result. Malwarebytes Anti-Malware www.malwarebytes.org Scan Date: 2015-02-09 Scan Time: 7:25:17 PM Logfile: Malwarebytes3.txt Administrator: No Version: 2.00.4.1028 Malware Database: v2015.02.09.10 Rootkit Database: v2015.02.03.01 License: Free Malware Protection: Disabled Malicious Website Protection: Disabled Self-protection: Disabled OS: Windows 8.1 CPU: x64 File System: NTFS User: Joanne Scan Type: Threat Scan Result: Completed Objects Scanned: 387934 Time Elapsed: 8 min, 37 sec Memory: Enabled Startup: Enabled Filesystem: Enabled Archives: Enabled Rootkits: Enabled Heuristics: Enabled PUP: Enabled PUM: Enabled Processes: 0 (No malicious items detected) Modules: 0 (No malicious items detected) Registry Keys: 0 (No malicious items detected) Registry Values: 0 (No malicious items detected) Registry Data: 0 (No malicious items detected) Folders: 0 (No malicious items detected) Files: 1 PUP.Optional.LookForIt.A, C:\Users\Joanne\AppData\Roaming\Mozilla\Firefox\Profiles\4sntc5fi.default\prefs.js, Good: (), Bad: (user_pref("keyword.URL", "http://websearch.look-for-it.info/?pid=1539&r=2015/02/08&hid=4774249058313432144&lg=EN&cc=CA&unqvl=82&l=1&q="),Replaced,[4628d24a13779b9b39d35b9c18ed39c7] Physical Sectors: 0 (No malicious items detected) (end) Again applied the recommended action and it did not ask me to reboot.
  15. Hi! Thanks so much for your help!! Scan result of Farbar Recovery Scan Tool (FRST.txt) (x64) Version: 08-02-2015 Ran by Joanne (administrator) on MIEHLSPC on 09-02-2015 18:39:38 Running from C:\Users\Joanne\Downloads Loaded Profiles: Joanne & Kids (Available profiles: Joanne & Kids) Platform: Windows 8.1 (X64) OS Language: English (United States) Internet Explorer Version 11 (Default browser: FF) Boot Mode: Normal Tutorial for Farbar Recovery Scan Tool: http://www.geekstogo.com/forum/topic/335081-frst-tutorial-how-to-use-farbar-recovery-scan-tool/ ==================== Processes (Whitelisted) ================= (If an entry is included in the fixlist, the process will be closed. The file will not be moved.) (Microsoft Corporation) C:\Windows\System32\rundll32.exe (Microsoft Corporation) C:\Windows\SysWOW64\rundll32.exe (Windows ® Win 7 DDK provider) C:\Program Files (x86)\Qualcomm Atheros\Bluetooth Suite\AdminService.exe (Acer Incorporated) C:\Program Files (x86)\Acer\AOP Framework\CCDMonitorService.exe (Intel® Corporation) C:\Program Files\Intel\iCLS Client\HeciServer.exe (Microsoft Corporation) C:\Windows\System32\dasHost.exe (Microsoft Corporation) C:\Program Files\Windows Defender\MsMpEng.exe (Microsoft Corporation) C:\Program Files\Windows Defender\NisSrv.exe (Qualcomm®Atheros®) C:\Program Files (x86)\Qualcomm Atheros\Bluetooth Suite\BtvStack.exe () C:\Program Files (x86)\Qualcomm Atheros\Bluetooth Suite\ActivateDesktop.exe (Intel Corporation) C:\Windows\System32\igfxtray.exe (Intel Corporation) C:\Windows\System32\igfxsrvc.exe (Intel Corporation) C:\Windows\System32\hkcmd.exe (Intel Corporation) C:\Windows\System32\igfxpers.exe (Realtek Semiconductor) C:\Program Files\Realtek\Audio\HDA\RAVCpl64.exe (Acer) C:\Program Files (x86)\Acer Remote\ArcServer.exe (Oracle Corporation) C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe (Acer Incorporated) C:\Program Files (x86)\Acer\AOP Framework\BackgroundAgent.exe () C:\Program Files (x86)\Acer\abDocs\abDocsDllLoader.exe (McAfee, Inc.) C:\Program Files\McAfee Security Scan\3.8.150\SSScheduler.exe (Acer Cloud Technology) C:\Program Files (x86)\Acer\AOP Framework\acer\ccd.exe () C:\Program Files (x86)\Acer\abDocs\abDocsDllLoaderMonitor.exe (Acer Incorporated) C:\Program Files\Acer\Acer Power Management\ePowerTray.exe (Acer Incorporated) C:\Program Files\Acer\Acer Power Management\ePowerSvc.exe (Intel Corporation) C:\Program Files (x86)\Intel\Intel® Management Engine Components\DAL\Jhi_service.exe (Intel Corporation) C:\Program Files (x86)\Intel\Intel® Management Engine Components\LMS\LMS.exe (Nero AG) C:\Program Files (x86)\Nero\Update\NASvc.exe (Microsoft Corporation) C:\Windows\System32\SkyDrive.exe (Qualcomm®Atheros®) C:\Program Files (x86)\Qualcomm Atheros\Bluetooth Suite\BtvStack.exe () C:\Program Files (x86)\Qualcomm Atheros\Bluetooth Suite\ActivateDesktop.exe (Intel Corporation) C:\Windows\System32\hkcmd.exe (Intel Corporation) C:\Windows\System32\igfxsrvc.exe (Intel Corporation) C:\Windows\System32\igfxpers.exe (Realtek Semiconductor) C:\Program Files\Realtek\Audio\HDA\RAVCpl64.exe (Pokki) C:\Users\Joanne\AppData\Local\Pokki\Engine\HostAppServiceUpdater.exe (Acer) C:\Program Files (x86)\Acer Remote\ArcServer.exe (Oracle Corporation) C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe (Acer Incorporated) C:\Program Files (x86)\Acer\AOP Framework\BackgroundAgent.exe (Acer Cloud Technology) C:\Program Files (x86)\Acer\AOP Framework\acer\ccd.exe () C:\Program Files (x86)\Acer\abDocs\abDocsDllLoader.exe (Microsoft Corporation) C:\Windows\System32\consent.exe (McAfee, Inc.) C:\Program Files\McAfee Security Scan\3.8.150\SSScheduler.exe (Mozilla Corporation) C:\Program Files (x86)\Mozilla Firefox\firefox.exe () C:\ProgramData\{0329d0fe-19d4-f472-0329-9d0fe19d43f8}\minecraftdl_5677.exe (Adobe Systems, Inc.) C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerPlugin_16_0_0_305.exe (Adobe Systems, Inc.) C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerPlugin_16_0_0_305.exe () C:\Program Files (x86)\Acer\abDocs\abDocsDllLoaderMonitor.exe (Acer Incorporated) C:\Program Files\Acer\Acer Power Management\ePowerTray.exe (Microsoft Corporation) C:\Windows\System32\SettingSyncHost.exe (Pokki) C:\Users\Joanne\AppData\Local\Pokki\Engine\HostAppService.exe (Pokki) C:\Users\Joanne\AppData\Local\Pokki\Engine\HostAppService.exe (Pokki) C:\Users\Joanne\AppData\Local\Pokki\Engine\StartMenuIndexer.exe (Microsoft Corporation) C:\Program Files\Windows Defender\MpCmdRun.exe (Microsoft Corporation) C:\Program Files\WindowsApps\Microsoft.Reader_6.3.9600.16422_x64__8wekyb3d8bbwe\glcnd.exe (Microsoft Corporation) C:\Windows\System32\WWAHost.exe (Trend Micro Inc.) C:\Users\Joanne\Downloads\HijackThis.exe ==================== Registry (Whitelisted) ================== (If an entry is included in the fixlist, the registry item will be restored to default or removed. The file will not be moved.) HKLM\...\Run: [RTHDVCPL] => C:\Program Files\Realtek\Audio\HDA\RAVCpl64.exe [13425224 2013-03-05] (Realtek Semiconductor) HKLM-x32\...\Run: [mcui_exe] => "C:\Program Files\McAfee.com\Agent\mcagent.exe" /runkey HKLM-x32\...\Run: [sunJavaUpdateSched] => C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe [254336 2013-07-02] (Oracle Corporation) HKLM-x32\...\Run: [bacKGround Agent] => C:\Program Files (x86)\Acer\AOP Framework\BackgroundAgent.exe [62208 2014-12-19] (Acer Incorporated) HKLM-x32\...\Run: [abDocsDllLoader] => C:\Program Files (x86)\Acer\abDocs\abDocsDllLoader.exe [90880 2014-12-19] () Winlogon\Notify\igfxcui: C:\WINDOWS\system32\igfxdev.dll (Intel Corporation) HKLM\...\Policies\Explorer\Run: [btvStack] => C:\Program Files (x86)\Qualcomm Atheros\Bluetooth Suite\BtvStack.exe [132736 2013-06-28] ( (Qualcomm®Atheros®)) HKLM\...\Policies\Explorer: [NoControlPanel] 0 HKU\S-1-5-21-147322039-3566770512-478593251-1001\...\Run: [Pokki] => "%LOCALAPPDATA%\Pokki\Engine\HostAppServiceUpdater.exe" /LOGON HKU\S-1-5-21-147322039-3566770512-478593251-1001\...\RunOnce: [Application Restart #2] => C:\Users\Joanne\AppData\Local\Pokki\Engine\pokki.exe --disable-internal-flash --noerrdialogs --no-message-box --disable-extensions --disable-web-security --disable-web-resources --disable-client-side (the data entry has 542 more characters). HKU\S-1-5-21-147322039-3566770512-478593251-1001\...\RunOnce: [Application Restart #1] => C:\Users\Joanne\AppData\Local\Pokki\Engine\pokki.exe --disable-internal-flash --noerrdialogs --no-message-box --disable-extensions --disable-web-security --disable-web-resources --disable-client-side (the data entry has 542 more characters). HKU\S-1-5-21-147322039-3566770512-478593251-1004\...\Run: [iLivid] => "C:\Users\Kids\AppData\Local\iLivid\iLivid.exe" -autorun Startup: C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Startup\Acer Remote.lnk ShortcutTarget: Acer Remote.lnk -> C:\Program Files (x86)\Acer Remote\ArcServer.exe (Acer) Startup: C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Startup\Install LastPass IE RunOnce.lnk ShortcutTarget: Install LastPass IE RunOnce.lnk -> C:\Program Files (x86)\Common Files\lpuninstall.exe (LastPass) Startup: C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Startup\McAfee Security Scan Plus.lnk ShortcutTarget: McAfee Security Scan Plus.lnk -> C:\Program Files\McAfee Security Scan\3.8.150\SSScheduler.exe (McAfee, Inc.) Startup: C:\Users\Joanne\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\Dropbox.lnk ShortcutTarget: Dropbox.lnk -> C:\Users\Joanne\AppData\Roaming\Dropbox\bin\Dropbox.exe (Dropbox, Inc.) Startup: C:\Users\Joanne\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\minecraftdl_5677.lnk ShortcutTarget: minecraftdl_5677.lnk -> C:\ProgramData\{0329d0fe-19d4-f472-0329-9d0fe19d43f8}\minecraftdl_5677.exe () ShellIconOverlayIdentifiers: [ACloudSyncedRF] -> {5CCE71FA-9F61-4F24-9CD1-98D819B40D68} => C:\Program Files (x86)\Acer\Acer Portal\x64\shellext_win.dll (Acer Incorporated) ShellIconOverlayIdentifiers: [ACloudSyncedSF] -> {5D5F18B7-D59B-4B18-A3E9-0A4BDCCCB699} => C:\Program Files (x86)\Acer\Acer Portal\x64\shellext_win.dll (Acer Incorporated) ShellIconOverlayIdentifiers: [ACloudSyncing] -> {C1E1456F-C2D8-4C96-870D-35F1E13941EE} => C:\Program Files (x86)\Acer\Acer Portal\x64\shellext_win.dll (Acer Incorporated) ShellIconOverlayIdentifiers: [ACloudToBeSynced] -> {307523FA-DDC0-4068-983F-2A6B34627744} => C:\Program Files (x86)\Acer\Acer Portal\x64\shellext_win.dll (Acer Incorporated) CHR HKLM\SOFTWARE\Policies\Google: Policy restriction <======= ATTENTION ==================== Internet (Whitelisted) ==================== (If an item is included in the fixlist, if it is a registry item it will be removed or restored to default.) HKLM\Software\Wow6432Node\Microsoft\Internet Explorer\Main,Start Page = www.google.com HKU\S-1-5-21-147322039-3566770512-478593251-1001\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://acer13.msn.com HKU\S-1-5-21-147322039-3566770512-478593251-1001\Software\Microsoft\Internet Explorer\Main,First Home Page = http://go.microsoft.com/fwlink/?LinkID=226786&Mkt=en-CA&Src=WD8&Tid=0003295F&OHP=http%3A%2F%2Facer13.msn.com&OSP= HKU\S-1-5-21-147322039-3566770512-478593251-1004\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.msn.com/?pc=MSE1 HKU\S-1-5-21-147322039-3566770512-478593251-1004\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://acer13.msn.com HKU\S-1-5-21-147322039-3566770512-478593251-1004\Software\Microsoft\Internet Explorer\Main,First Home Page = http://go.microsoft.com/fwlink/?LinkID=226786&Mkt=en-CA&Src=WD8&Tid=0003295F&OHP=http%3A%2F%2Fwww.google.com%2F&OSP= SearchScopes: HKLM -> {AA9A4890-4262-4441-8977-E2FFCBFB706C} URL = http://ca.yhs4.search.yahoo.com/yhs/search?hspart=acer&hsimp=yhs-acer_001&p={searchTerms} SearchScopes: HKLM-x32 -> DefaultScope {BB82DE59-BC4C-4172-9AC4-73315F71CFFE} URL = http://websearch.look-for-it.info/?l=1&q={searchTerms}&pid=1539&r=2015/02/08&hid=4774249058313432144&lg=EN&cc=CA&unqvl=82 SearchScopes: HKLM-x32 -> {AA9A4890-4262-4441-8977-E2FFCBFB706C} URL = http://ca.yhs4.search.yahoo.com/yhs/search?hspart=acer&hsimp=yhs-acer_001&p={searchTerms} SearchScopes: HKLM-x32 -> {BB82DE59-BC4C-4172-9AC4-73315F71CFFE} URL = http://websearch.look-for-it.info/?l=1&q={searchTerms}&pid=1539&r=2015/02/08&hid=4774249058313432144&lg=EN&cc=CA&unqvl=82 SearchScopes: HKU\S-1-5-21-147322039-3566770512-478593251-1001 -> DefaultScope {BB82DE59-BC4C-4172-9AC4-73315F71CFFE} URL = http://websearch.look-for-it.info/?l=1&q={searchTerms}&pid=1539&r=2015/02/08&hid=4774249058313432144&lg=EN&cc=CA&unqvl=82 SearchScopes: HKU\S-1-5-21-147322039-3566770512-478593251-1001 -> {AA9A4890-4262-4441-8977-E2FFCBFB706C} URL = http://ca.yhs4.search.yahoo.com/yhs/search?hspart=acer&hsimp=yhs-acer_001&p={searchTerms} SearchScopes: HKU\S-1-5-21-147322039-3566770512-478593251-1001 -> {BB82DE59-BC4C-4172-9AC4-73315F71CFFE} URL = http://websearch.look-for-it.info/?l=1&q={searchTerms}&pid=1539&r=2015/02/08&hid=4774249058313432144&lg=EN&cc=CA&unqvl=82 SearchScopes: HKU\S-1-5-21-147322039-3566770512-478593251-1001 -> {EF972A87-4EEF-4BD2-87E0-BDA9DBB0237B} URL = SearchScopes: HKU\S-1-5-21-147322039-3566770512-478593251-1004 -> DefaultScope {EF972A87-4EEF-4BD2-87E0-BDA9DBB0237B} URL = SearchScopes: HKU\S-1-5-21-147322039-3566770512-478593251-1004 -> {EF972A87-4EEF-4BD2-87E0-BDA9DBB0237B} URL = BHO: LastPass Vault -> {95D9ECF5-2A4D-4550-BE49-70D42F71296E} -> C:\Program Files (x86)\LastPass\LPToolbar_x64.dll (LastPass) BHO-x32: MSS+ Identifier -> {0E8A89AD-95D7-40EB-8D9D-083EF7066A01} -> C:\Program Files\McAfee Security Scan\3.8.150\McAfeeMSS_IE.dll (McAfee, Inc.) BHO-x32: Java Plug-In SSV Helper -> {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} -> C:\Program Files (x86)\Java\jre7\bin\ssv.dll (Oracle Corporation) BHO-x32: LastPass Vault -> {95D9ECF5-2A4D-4550-BE49-70D42F71296E} -> C:\Program Files (x86)\LastPass\LPToolbar.dll (LastPass) BHO-x32: Java Plug-In 2 SSV Helper -> {DBC80044-A445-435b-BC74-9C25C1C588A9} -> C:\Program Files (x86)\Java\jre7\bin\jp2ssv.dll (Oracle Corporation) Toolbar: HKLM - LastPass Toolbar - {9f6b5cc3-5c7b-4b5c-97af-19dec1e380e5} - C:\Program Files (x86)\LastPass\LPToolbar_x64.dll (LastPass) Toolbar: HKLM-x32 - LastPass Toolbar - {9f6b5cc3-5c7b-4b5c-97af-19dec1e380e5} - C:\Program Files (x86)\LastPass\LPToolbar.dll (LastPass) Tcpip\Parameters: [DhcpNameServer] 72.38.238.90 72.38.238.91 192.168.1.1 FireFox: ======== FF ProfilePath: C:\Users\Joanne\AppData\Roaming\Mozilla\Firefox\Profiles\4sntc5fi.default FF DefaultSearchEngine,S: WebSearch FF DefaultSearchUrl: hxxp://websearch.look-for-it.info/?pid=1539&r=2015/02/08&hid=4774249058313432144&lg=EN&cc=CA&unqvl=82&l=1&q= FF SearchEngineOrder.1: WebSearch FF SearchEngineOrder.1,S: WebSearch FF SelectedSearchEngine: WebSearch FF SelectedSearchEngine,S: WebSearch FF Homepage: www.google.ca FF Keyword.URL: hxxp://websearch.look-for-it.info/?pid=1539&r=2015/02/08&hid=4774249058313432144&lg=EN&cc=CA&unqvl=82&l=1&q= FF Plugin: @adobe.com/FlashPlayer -> C:\WINDOWS\system32\Macromed\Flash\NPSWF64_16_0_0_305.dll () FF Plugin: @lastpass.com/NPLastPass -> C:\Program Files (x86)\LastPass\nplastpass64.dll (LastPass) FF Plugin-x32: @adobe.com/FlashPlayer -> C:\WINDOWS\SysWOW64\Macromed\Flash\NPSWF32_16_0_0_305.dll () FF Plugin-x32: @adobe.com/ShockwavePlayer -> C:\WINDOWS\SysWOW64\Adobe\Director\np32dsw_1211151.dll (Adobe Systems, Inc.) FF Plugin-x32: @intel-webapi.intel.com/Intel WebAPI ipt;version=3.5.29 -> C:\Program Files (x86)\Intel\Intel® Management Engine Components\IPT\npIntelWebAPIIPT.dll (Intel Corporation) FF Plugin-x32: @intel-webapi.intel.com/Intel WebAPI updater -> C:\Program Files (x86)\Intel\Intel® Management Engine Components\IPT\npIntelWebAPIUpdater.dll (Intel Corporation) FF Plugin-x32: @java.com/DTPlugin,version=10.45.2 -> C:\Program Files (x86)\Java\jre7\bin\dtplugin\npDeployJava1.dll (Oracle Corporation) FF Plugin-x32: @java.com/JavaPlugin,version=10.45.2 -> C:\Program Files (x86)\Java\jre7\bin\plugin2\npjp2.dll (Oracle Corporation) FF Plugin-x32: @lastpass.com/NPLastPass -> C:\Program Files (x86)\LastPass\nplastpass.dll (LastPass) FF Plugin HKU\S-1-5-21-147322039-3566770512-478593251-1001: pokki.com/PokkiDownloadHelper -> C:\Users\Joanne\AppData\Local\Pokki\Download Helper\npPokkiDownloadHelper.1.2.0.78.dll (Pokki) FF Plugin HKU\S-1-5-21-147322039-3566770512-478593251-1004: @unity3d.com/UnityPlayer,version=1.0 -> C:\Users\Kids\AppData\LocalLow\Unity\WebPlayer\loader\npUnity3D32.dll (Unity Technologies ApS) FF Extension: PricoeChop - C:\Users\Joanne\AppData\Roaming\Mozilla\Firefox\Profiles\4sntc5fi.default\Extensions\ls8lv@29.com [2015-02-08] FF Extension: youtubeadblocker - C:\Users\Joanne\AppData\Roaming\Mozilla\Firefox\Profiles\4sntc5fi.default\Extensions\qX@3T2AI.edu [2015-02-08] FF HKU\S-1-5-21-147322039-3566770512-478593251-1001\...\Firefox\Extensions: [{e4f94d1e-2f53-401e-8885-681602c0ddd8}] - C:\ProgramData\McAfee Security Scan\Extensions\{e4f94d1e-2f53-401e-8885-681602c0ddd8}.xpi FF Extension: McAfee Security Scan Plus - C:\ProgramData\McAfee Security Scan\Extensions\{e4f94d1e-2f53-401e-8885-681602c0ddd8}.xpi [2014-04-04] FF HKU\S-1-5-21-147322039-3566770512-478593251-1004\...\Firefox\Extensions: [{e4f94d1e-2f53-401e-8885-681602c0ddd8}] - C:\ProgramData\McAfee Security Scan\Extensions\{e4f94d1e-2f53-401e-8885-681602c0ddd8}.xpi Chrome: ======= CHR dev: Chrome dev build detected! <======= ATTENTION CHR Profile: C:\Users\Joanne\AppData\Local\Google\Chrome\User Data\Default CHR HKLM-x32\...\Chrome\Extension: [bopakagnckmlgajfccecajhnimjiiedh] - No Path ==================== Services (Whitelisted) ================= (If an entry is included in the fixlist, the service will be removed from the registry. The file will not be moved unless listed separately.) R2 229c2d9f; c:\Program Files (x86)\TampaMonitor\TampaMonitor.dll [1552384 2015-02-08] () [File not signed] R2 AtherosSvc; C:\Program Files (x86)\Qualcomm Atheros\Bluetooth Suite\adminservice.exe [312448 2013-06-28] (Windows ® Win 7 DDK provider) R2 CCDMonitorService; C:\Program Files (x86)\Acer\AOP Framework\CCDMonitorService.exe [2713856 2014-12-19] (Acer Incorporated) R3 ePowerSvc; C:\Program Files\Acer\Acer Power Management\ePowerSvc.exe [662088 2013-03-15] (Acer Incorporated) R2 Intel® Capability Licensing Service Interface; C:\Program Files\Intel\iCLS Client\HeciServer.exe [731648 2013-02-13] (Intel® Corporation) [File not signed] S3 Intel® Capability Licensing Service TCP IP Interface; C:\Program Files\Intel\iCLS Client\SocketHeciServer.exe [820184 2013-02-13] (Intel® Corporation) R2 jhi_service; C:\Program Files (x86)\Intel\Intel® Management Engine Components\DAL\jhi_service.exe [169432 2013-05-16] (Intel Corporation) S3 McComponentHostService; C:\Program Files\McAfee Security Scan\3.8.150\McCHSvc.exe [289256 2014-04-09] (McAfee, Inc.) R3 WdNisSvc; C:\Program Files\Windows Defender\NisSrv.exe [368632 2014-09-21] (Microsoft Corporation) R2 WinDefend; C:\Program Files\Windows Defender\MsMpEng.exe [23792 2014-09-21] (Microsoft Corporation) S2 McAfee SiteAdvisor Service; c:\PROGRA~2\mcafee\SITEAD~1\mcsacore.exe [X] ==================== Drivers (Whitelisted) ==================== (If an entry is included in the fixlist, the service will be removed from the registry. The file will not be moved unless listed separately.) S3 BTATH_LWFLT; C:\Windows\system32\DRIVERS\btath_lwflt.sys [77464 2013-06-28] (Qualcomm Atheros) R3 BthLEEnum; C:\Windows\System32\drivers\BthLEEnum.sys [226304 2013-12-04] (Microsoft Corporation) R2 RtkIOAC60; C:\Windows\system32\DRIVERS\RtkIOAC60.sys [38504 2012-04-16] (Windows ® Codename Longhorn DDK provider) R3 WdNisDrv; C:\Windows\System32\Drivers\WdNisDrv.sys [114496 2014-09-21] (Microsoft Corporation) ==================== NetSvcs (Whitelisted) =================== (If an item is included in the fixlist, it will be removed from the registry. Any associated file could be listed separately to be moved.) ==================== One Month Created Files and Folders ======== (If an entry is included in the fixlist, the file\folder will be moved.) 2015-02-09 18:39 - 2015-02-09 18:40 - 00018205 _____ () C:\Users\Joanne\Downloads\FRST.txt 2015-02-09 18:39 - 2015-02-09 18:39 - 00000000 ____D () C:\FRST 2015-02-09 18:35 - 2015-02-09 18:35 - 00002162 _____ () C:\Users\Joanne\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Start Menu.lnk 2015-02-09 18:25 - 2015-02-09 18:25 - 02132992 _____ (Farbar) C:\Users\Joanne\Downloads\FRST64.exe 2015-02-09 18:19 - 2015-02-09 18:19 - 00388608 _____ (Trend Micro Inc.) C:\Users\Joanne\Downloads\HijackThis.exe 2015-02-09 17:30 - 2015-02-09 17:30 - 00000000 ____D () C:\Users\Joanne\AppData\Local\iGware 2015-02-09 17:30 - 2015-02-09 17:30 - 00000000 ____D () C:\Users\Joanne\AppData\Local\AOP SDK 2015-02-09 17:23 - 2015-02-09 17:25 - 20447072 _____ (Malwarebytes Corporation ) C:\Users\Kids\Downloads\mbam-setup-2.0.4.1028.exe 2015-02-08 16:11 - 2015-02-08 16:11 - 03092531 _____ () C:\Users\Kids\Desktop\forge-1.7.10-10.13.2.1291-installer.jar 2015-02-08 16:04 - 2015-02-08 16:04 - 01138360 _____ () C:\Users\Kids\Desktop\MutantCreatures-1.7.10-1.4.8.jar 2015-02-08 13:49 - 2015-02-08 13:49 - 00481651 _____ () C:\Users\Joanne\Downloads\BiomesOPlenty-1.7.10-2.1.0.1062-sources.jar 2015-02-08 13:48 - 2015-02-08 13:48 - 05689005 _____ () C:\Users\Joanne\Downloads\BiomesOPlenty-1.7.10-2.1.0.1062-deobf.jar 2015-02-08 13:43 - 2015-02-08 13:43 - 00000000 ____D () C:\Users\Joanne\AppData\Local\Macromedia 2015-02-08 13:42 - 2015-02-08 13:42 - 00000000 ____D () C:\Program Files (x86)\Website IP 2015-02-08 13:42 - 2015-02-08 13:42 - 00000000 ____D () C:\Program Files (x86)\TampaMonitor 2015-02-08 13:40 - 2015-02-09 17:31 - 00000000 ____D () C:\ProgramData\{0329d0fe-19d4-f472-0329-9d0fe19d43f8} 2015-02-08 13:40 - 2015-02-08 13:40 - 00000000 ____D () C:\ProgramData\3049470685111247338 2015-01-26 17:23 - 2015-01-26 17:23 - 00000000 ____D () C:\Program Files (x86)\Mozilla Firefox 2015-01-22 12:43 - 2015-01-22 12:43 - 00206604 _____ () C:\Users\Kids\Desktop\ConstructionModv1.1-beta-build7(1.7.2).jar 2015-01-22 12:34 - 2015-01-22 12:39 - 00147975 _____ () C:\Users\Kids\Desktop\[Forge]MrCrayfishConstructionModv1.0.5 (1.6.4).zip 2015-01-17 09:55 - 2015-01-17 09:55 - 00000000 ____D () C:\Users\Kids\AppData\Local\iGware 2015-01-14 18:56 - 2015-01-14 18:57 - 00002001 _____ () C:\Users\Public\Desktop\abMedia.lnk 2015-01-13 17:56 - 2015-01-13 17:56 - 00003334 _____ () C:\WINDOWS\System32\Tasks\AcerCloud 2015-01-13 17:56 - 2015-01-13 17:56 - 00002028 _____ () C:\Users\Public\Desktop\Acer Portal.lnk 2015-01-13 16:48 - 2015-01-13 16:49 - 00000000 ____D () C:\Users\Kids\Desktop\VoxelMods 2015-01-13 16:47 - 2015-01-13 16:47 - 00447992 _____ () C:\Users\Kids\Desktop\Zans Minimap Mod.jar 2015-01-13 16:43 - 2015-01-13 16:43 - 00458123 _____ () C:\Users\Kids\Downloads\Voxelmap Mod v1.7.10.zip 2015-01-13 15:51 - 2014-12-19 01:26 - 00140800 _____ (Microsoft Corporation) C:\WINDOWS\system32\Drivers\mrxdav.sys 2015-01-13 15:51 - 2014-12-11 21:04 - 00087040 _____ (Microsoft Corporation) C:\WINDOWS\system32\TSWbPrxy.exe 2015-01-13 15:51 - 2014-12-11 19:51 - 00075776 _____ (Microsoft Corporation) C:\WINDOWS\system32\Drivers\ahcache.sys 2015-01-13 15:51 - 2014-12-08 20:50 - 00225280 _____ (Microsoft Corporation) C:\WINDOWS\system32\profsvc.dll 2015-01-13 15:51 - 2014-12-08 14:42 - 00535640 _____ (Microsoft Corporation) C:\WINDOWS\system32\wer.dll 2015-01-13 15:51 - 2014-12-08 14:42 - 00531616 _____ (Microsoft Corporation) C:\WINDOWS\system32\ci.dll 2015-01-13 15:51 - 2014-12-08 14:42 - 00448792 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\wer.dll 2015-01-13 15:51 - 2014-12-08 14:42 - 00413248 _____ (Microsoft Corporation) C:\WINDOWS\system32\Faultrep.dll 2015-01-13 15:51 - 2014-12-08 14:42 - 00372408 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\Faultrep.dll 2015-01-13 15:51 - 2014-12-08 14:42 - 00108944 _____ (Microsoft Corporation) C:\WINDOWS\system32\EncDump.dll 2015-01-13 15:51 - 2014-12-08 14:42 - 00038264 _____ (Microsoft Corporation) C:\WINDOWS\system32\WerFaultSecure.exe 2015-01-13 15:51 - 2014-12-08 14:42 - 00033584 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\WerFaultSecure.exe 2015-01-13 15:51 - 2014-12-05 22:17 - 00360448 _____ (Microsoft Corporation) C:\WINDOWS\system32\ncsi.dll 2015-01-13 15:51 - 2014-12-05 20:41 - 00391680 _____ (Microsoft Corporation) C:\WINDOWS\system32\nlasvc.dll 2015-01-13 15:51 - 2014-12-05 20:35 - 00229888 _____ (Microsoft Corporation) C:\WINDOWS\system32\AudioEndpointBuilder.dll 2015-01-13 15:51 - 2014-10-28 23:00 - 00465320 _____ (Microsoft Corporation) C:\WINDOWS\system32\WerFault.exe 2015-01-13 15:51 - 2014-10-28 23:00 - 00139984 _____ (Microsoft Corporation) C:\WINDOWS\system32\wermgr.exe 2015-01-13 15:51 - 2014-10-28 22:52 - 00500016 _____ (Microsoft Corporation) C:\WINDOWS\system32\AudioSes.dll 2015-01-13 15:51 - 2014-10-28 22:52 - 00482872 _____ (Microsoft Corporation) C:\WINDOWS\system32\AudioEng.dll 2015-01-13 15:51 - 2014-10-28 22:52 - 00394120 _____ (Microsoft Corporation) C:\WINDOWS\system32\AUDIOKSE.dll 2015-01-13 15:51 - 2014-10-28 22:52 - 00272248 _____ (Microsoft Corporation) C:\WINDOWS\system32\audiodg.exe 2015-01-13 15:51 - 2014-10-28 22:12 - 00413136 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\WerFault.exe 2015-01-13 15:51 - 2014-10-28 22:12 - 00136296 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\wermgr.exe 2015-01-13 15:51 - 2014-10-28 22:07 - 00424544 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\AudioEng.dll 2015-01-13 15:51 - 2014-10-28 22:07 - 00370424 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\AudioSes.dll 2015-01-13 15:51 - 2014-10-28 22:07 - 00344536 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\AUDIOKSE.dll 2015-01-13 15:51 - 2014-10-28 21:44 - 00037888 _____ (Microsoft Corporation) C:\WINDOWS\system32\werdiagcontroller.dll 2015-01-13 15:51 - 2014-10-28 20:59 - 00033280 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\werdiagcontroller.dll 2015-01-13 15:51 - 2014-10-28 20:24 - 00086016 _____ (Microsoft Corporation) C:\WINDOWS\system32\nlaapi.dll 2015-01-13 15:51 - 2014-10-28 20:02 - 00911360 _____ (Microsoft Corporation) C:\WINDOWS\system32\audiosrv.dll 2015-01-13 15:51 - 2014-10-28 20:01 - 00065536 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\nlaapi.dll ==================== One Month Modified Files and Folders ======= (If an entry is included in the fixlist, the file\folder will be moved.) 2015-02-09 18:37 - 2014-01-04 17:54 - 00000000 ____D () C:\Users\Joanne\AppData\Local\Pokki 2015-02-09 18:36 - 2014-01-17 13:19 - 00000000 ____D () C:\Users\Joanne\AppData\Local\CrashDumps 2015-02-09 18:35 - 2014-01-04 17:56 - 00002316 _____ () C:\Users\Joanne\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\PC App Store.lnk 2015-02-09 18:34 - 2014-01-04 19:02 - 00000000 ____D () C:\Users\Joanne\AppData\Roaming\Dropbox 2015-02-09 18:34 - 2013-12-22 14:15 - 00000000 __RDO () C:\Users\Joanne\SkyDrive 2015-02-09 18:32 - 2013-12-22 03:44 - 01436005 _____ () C:\WINDOWS\WindowsUpdate.log 2015-02-09 18:32 - 2013-08-22 10:36 - 00000000 ____D () C:\WINDOWS\AppReadiness 2015-02-09 18:29 - 2014-01-05 09:34 - 00000000 ____D () C:\Users\Kids\AppData\Roaming\.minecraft 2015-02-09 18:28 - 2013-08-22 09:46 - 00291864 _____ () C:\WINDOWS\setupact.log 2015-02-09 18:28 - 2013-08-22 09:45 - 00000006 ____H () C:\WINDOWS\Tasks\SA.DAT 2015-02-09 18:27 - 2014-01-04 15:13 - 00000000 ____D () C:\Program Files (x86)\Mozilla Maintenance Service 2015-02-09 18:27 - 2013-11-14 02:20 - 00084726 _____ () C:\WINDOWS\PFRO.log 2015-02-09 18:27 - 2013-08-22 08:25 - 00262144 ___SH () C:\WINDOWS\system32\config\BBI 2015-02-09 18:27 - 2013-08-06 09:25 - 00000000 ____D () C:\WINDOWS\oem 2015-02-09 18:25 - 2013-12-21 01:50 - 00000000 ____D () C:\Users\Joanne\AppData\Local\VirtualStore 2015-02-09 18:00 - 2013-08-22 10:36 - 00000000 ____D () C:\WINDOWS\system32\sru 2015-02-09 17:48 - 2014-02-18 19:48 - 00000830 _____ () C:\WINDOWS\Tasks\Adobe Flash Player Updater.job 2015-02-09 17:46 - 2013-12-21 01:59 - 00003596 _____ () C:\WINDOWS\System32\Tasks\Optimize Start Menu Cache Files-S-1-5-21-147322039-3566770512-478593251-1001 2015-02-09 17:34 - 2014-07-29 22:14 - 00129752 _____ (Malwarebytes Corporation) C:\WINDOWS\system32\Drivers\MBAMSwissArmy.sys 2015-02-09 17:32 - 2014-07-29 22:14 - 00000000 ____D () C:\Program Files (x86)\Malwarebytes Anti-Malware 2015-02-09 17:31 - 2014-01-04 17:41 - 00000000 ____D () C:\Users\Joanne\AppData\Local\clear.fi 2015-02-09 15:58 - 2014-11-12 16:29 - 00000000 ____D () C:\Users\Kids\Desktop\to put into mods folder 2015-02-09 15:15 - 2013-12-26 18:34 - 00003922 _____ () C:\WINDOWS\System32\Tasks\User_Feed_Synchronization-{A6ABFDC5-5701-4F2E-B593-0FE93A6A4CCC} 2015-02-08 17:49 - 2012-07-26 02:59 - 00000000 ____D () C:\WINDOWS\CbsTemp 2015-02-08 13:42 - 2014-05-12 17:53 - 00000000 ____D () C:\Users\Kids\Documents\Rylie's Stuff 2015-02-08 12:49 - 2014-02-18 19:48 - 00003718 _____ () C:\WINDOWS\System32\Tasks\Adobe Flash Player Updater 2015-02-03 14:31 - 2013-08-22 10:38 - 00714720 _____ (Adobe Systems Incorporated) C:\WINDOWS\SysWOW64\FlashPlayerApp.exe 2015-02-03 14:31 - 2013-08-22 10:38 - 00106976 _____ (Adobe Systems Incorporated) C:\WINDOWS\SysWOW64\FlashPlayerCPLApp.cpl 2015-01-29 01:35 - 2014-12-27 20:49 - 00000000 ____D () C:\ProgramData\Origin 2015-01-22 17:42 - 2014-12-27 20:49 - 00000000 ____D () C:\Program Files (x86)\Origin 2015-01-19 15:59 - 2014-12-28 09:32 - 00000000 ____D () C:\Users\Kids\AppData\Roaming\Origin 2015-01-17 09:59 - 2013-11-14 02:28 - 00863592 _____ () C:\WINDOWS\system32\PerfStringBackup.INI 2015-01-17 09:58 - 2014-01-05 20:29 - 00000000 ____D () C:\Users\Kids\AppData\Local\CrashDumps 2015-01-16 10:42 - 2013-12-21 02:29 - 00000000 ____D () C:\WINDOWS\system32\MRT 2015-01-16 10:40 - 2013-12-21 02:29 - 113365784 _____ (Microsoft Corporation) C:\WINDOWS\system32\MRT.exe 2015-01-14 19:21 - 2013-12-25 13:53 - 00003596 _____ () C:\WINDOWS\System32\Tasks\Optimize Start Menu Cache Files-S-1-5-21-147322039-3566770512-478593251-1004 2015-01-14 18:57 - 2013-08-06 09:25 - 00000000 ____D () C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Acer 2015-01-14 18:57 - 2013-08-06 09:25 - 00000000 ____D () C:\Program Files (x86)\Acer 2015-01-14 18:56 - 2014-08-28 20:05 - 00000000 ____D () C:\Users\Kids\AppData\Local\clear.fi ==================== Files in the root of some directories ======= 2013-12-22 14:26 - 2013-12-22 14:26 - 13024768 _____ (LastPass) C:\Program Files (x86)\Common Files\lpuninstall.exe Some content of TEMP: ==================== C:\Users\Joanne\AppData\Local\Temp\dropbox_sqlite_ext.{5f3e3153-5bce-5766-8f84-3e3e7ecf0d81}.tmpuhnwrt.dll C:\Users\Joanne\AppData\Local\Temp\oct43FE.tmp.exe C:\Users\Kids\AppData\Local\Temp\drm_dyndata_7370014.dll C:\Users\Kids\AppData\Local\Temp\fp_pl_pfs_installer-1.exe C:\Users\Kids\AppData\Local\Temp\fp_pl_pfs_installer-2.exe C:\Users\Kids\AppData\Local\Temp\fp_pl_pfs_installer-3.exe C:\Users\Kids\AppData\Local\Temp\fp_pl_pfs_installer-4.exe C:\Users\Kids\AppData\Local\Temp\fp_pl_pfs_installer-5.exe C:\Users\Kids\AppData\Local\Temp\fp_pl_pfs_installer-6.exe C:\Users\Kids\AppData\Local\Temp\fp_pl_pfs_installer.exe C:\Users\Kids\AppData\Local\Temp\Shockwave_Installer_FF-1.exe C:\Users\Kids\AppData\Local\Temp\Shockwave_Installer_FF-2.exe C:\Users\Kids\AppData\Local\Temp\Shockwave_Installer_FF-3.exe C:\Users\Kids\AppData\Local\Temp\Shockwave_Installer_FF.exe ==================== Bamital & volsnap Check ================= (There is no automatic fix for files that do not pass verification.) C:\Windows\System32\winlogon.exe => File is digitally signed C:\Windows\System32\wininit.exe => File is digitally signed C:\Windows\explorer.exe => File is digitally signed C:\Windows\SysWOW64\explorer.exe => File is digitally signed C:\Windows\System32\svchost.exe => File is digitally signed C:\Windows\SysWOW64\svchost.exe => File is digitally signed C:\Windows\System32\services.exe => File is digitally signed C:\Windows\System32\User32.dll => File is digitally signed C:\Windows\SysWOW64\User32.dll => File is digitally signed C:\Windows\System32\userinit.exe => File is digitally signed C:\Windows\SysWOW64\userinit.exe => File is digitally signed C:\Windows\System32\rpcss.dll => File is digitally signed C:\Windows\System32\Drivers\volsnap.sys => File is digitally signed LastRegBack: 2015-01-28 17:38 ==================== End Of Log ============================ Additional scan result of Farbar Recovery Scan Tool (x64) Version: 08-02-2015 Ran by Joanne at 2015-02-09 18:40:08 Running from C:\Users\Joanne\Downloads Boot Mode: Normal ========================================================== ==================== Security Center ======================== (If an entry is included in the fixlist, it will be removed.) AV: Windows Defender (Enabled - Up to date) {D68DDC3A-831F-4fae-9E44-DA132C1ACF46} AS: Windows Defender (Enabled - Up to date) {D68DDC3A-831F-4fae-9E44-DA132C1ACF46} ==================== Installed Programs ====================== (Only the adware programs with "hidden" flag could be added to the fixlist to unhide them. The adware programs should be uninstalled manually.) clear.fi SDK - Video 2 (x32 Version: 2.1.2606 - CyberLink Corp.) Hidden clear.fi SDK- Movie 2 (x32 Version: 2.1.2606 - CyberLink Corp.) Hidden abDocs (HKLM-x32\...\{CA4FE8B0-298C-4E5D-A486-F33B126D6A0A}) (Version: 1.05.2005 - Acer Incorporated) abDocs Office AddIn (HKLM-x32\...\{DCBF3379-246B-47E1-8173-639B63940838}) (Version: 3.01.2006 - Acer Incorporated) abMedia (HKLM-x32\...\{E9AF1707-3F3A-49E2-8345-4F2D629D0876}) (Version: 2.06.2003.0 - Acer Incorporated) abPhoto (HKLM-x32\...\{B5AD89F2-03D3-4206-8487-018298007DD0}) (Version: 3.01.2005.1 - Acer Incorporated) Acer Portal (HKLM-x32\...\{A5AD0B17-F34D-49BE-A157-C8B3D52ACD13}) (Version: 3.04.2002 - Acer Incorporated) Acer Power Management (HKLM\...\{91F52DE4-B789-42B0-9311-A349F10E5479}) (Version: 7.00.3013 - Acer Incorporated) Acer Recovery Management (HKLM\...\{07F2005A-8CAC-4A4B-83A2-DA98A722CA61}) (Version: 6.00.3017 - Acer Incorporated) Acer Remote (HKLM-x32\...\Acer Remote1.0) (Version: 1.0 - Acer Inc.) Acer Remote Files (HKLM\...\{13885028-098C-4799-9B71-27DAC96502D5}) (Version: 1.02.2002 - Acer Incorporated) Adobe Flash Player 16 NPAPI (HKLM-x32\...\Adobe Flash Player NPAPI) (Version: 16.0.0.305 - Adobe Systems Incorporated) Adobe Shockwave Player 12.1 (HKLM-x32\...\Adobe Shockwave Player) (Version: 12.1.1.151 - Adobe Systems, Inc.) AOP Framework (HKLM-x32\...\{4A37A114-702F-4055-A4B6-16571D4A5353}) (Version: 3.04.2001.2 - Acer Incorporated) Bejeweled 3 (x32 Version: 2.2.0.98 - WildTangent) Hidden Big Fish: Game Manager (HKLM-x32\...\BFGC) (Version: 3.3.0.2 - ) Cradle Of Egypt Collector's Edition (x32 Version: 2.2.0.110 - WildTangent) Hidden Delicious: Emily's Childhood Memories Premium Edition (x32 Version: 3.0.2.32 - WildTangent) Hidden Dropbox (HKU\S-1-5-21-147322039-3566770512-478593251-1001\...\Dropbox) (Version: 2.10.3 - Dropbox, Inc.) GIMP 2.8.14 (HKLM\...\GIMP-2_is1) (Version: 2.8.14 - The GIMP Team) Google Update Helper (x32 Version: 1.3.23.0 - BonanzaDeals) Hidden <==== ATTENTION Host App Service (HKU\S-1-5-21-147322039-3566770512-478593251-1001\...\Pokki) (Version: 0.269.5.460 - Pokki) Identity Card (HKLM-x32\...\{3D9CB654-99AD-4301-89C6-0D12A790767C}) (Version: 2.00.3009 - Acer Incorporated) Intel® Management Engine Components (HKLM-x32\...\{65153EA5-8B6E-43B6-857B-C6E4FC25798A}) (Version: 9.0.10.1372 - Intel Corporation) Intel® Processor Graphics (HKLM-x32\...\{F0E3AD40-2BBD-4360-9C76-B9AC9A5886EA}) (Version: 10.18.10.3316 - Intel Corporation) Intel® SDK for OpenCL - CPU Only Runtime Package (HKLM-x32\...\{FCB3772C-B7D0-4933-B1A9-3707EBACC573}) (Version: 3.0.0.66956 - Intel Corporation) Java 7 Update 45 (HKLM-x32\...\{26A24AE4-039D-4CA4-87B4-2F83217045FF}) (Version: 7.0.450 - Oracle) Jewel Match 3 (x32 Version: 2.2.0.98 - WildTangent) Hidden jZip (HKU\S-1-5-21-147322039-3566770512-478593251-1001\...\jZip) (Version: 2.0.0.134914 - Bandoo Media Inc) <==== ATTENTION LastPass (uninstall only) (HKLM-x32\...\LastPass) (Version: - LastPass) Live Updater (HKLM-x32\...\{EE26E302-876A-48D9-9058-3129E5B99999}) (Version: 2.00.3010 - Acer Incorporated) Malwarebytes Anti-Malware version 2.0.4.1028 (HKLM-x32\...\Malwarebytes Anti-Malware_is1) (Version: 2.0.4.1028 - Malwarebytes Corporation) McAfee Security Scan Plus (HKLM\...\McAfee Security Scan) (Version: 3.8.150.1 - McAfee, Inc.) Microsoft Office (HKLM-x32\...\{90150000-0138-0409-0000-0000000FF1CE}) (Version: 15.0.4454.1510 - Microsoft Corporation) Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{7299052b-02a4-4627-81f2-1818da5d550d}) (Version: 8.0.56336 - Microsoft Corporation) Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{837b34e3-7c30-493c-8f6a-2b0f04e2912c}) (Version: 8.0.59193 - Microsoft Corporation) Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17 (HKLM\...\{8220EEFE-38CD-377E-8595-13398D740ACE}) (Version: 9.0.30729 - Microsoft Corporation) Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 (HKLM\...\{5FCE6D76-F5DC-37AB-B2B8-22AB8CEDB1D4}) (Version: 9.0.30729.6161 - Microsoft Corporation) Microsoft Visual C++ 2008 Redistributable - x86 9.0.21022 (HKLM-x32\...\{FF66E9F6-83E7-3A3E-AF14-8DE9A809A6A4}) (Version: 9.0.21022 - Microsoft Corporation) Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (HKLM-x32\...\{9A25302D-30C0-39D9-BD6F-21E6EC160475}) (Version: 9.0.30729 - Microsoft Corporation) Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (HKLM-x32\...\{1F1C2DFC-2D24-3E06-BCB8-725134ADF989}) (Version: 9.0.30729.4148 - Microsoft Corporation) Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (HKLM-x32\...\{9BE518E6-ECC6-35A9-88E4-87755C07200F}) (Version: 9.0.30729.6161 - Microsoft Corporation) Microsoft Visual C++ 2010 x64 Redistributable - 10.0.40219 (HKLM\...\{1D8E6291-B0D5-35EC-8441-6616F567A0F7}) (Version: 10.0.40219 - Microsoft Corporation) Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219 (HKLM-x32\...\{F0C3E5D1-1ADE-321E-8167-68EF0DE699A5}) (Version: 10.0.40219 - Microsoft Corporation) Mozilla Firefox 35.0.1 (x86 en-US) (HKLM-x32\...\Mozilla Firefox 35.0.1 (x86 en-US)) (Version: 35.0.1 - Mozilla) Mozilla Maintenance Service (HKLM-x32\...\MozillaMaintenanceService) (Version: 29.0.1 - Mozilla) Mozilla Thunderbird 24.2.0 (x86 en-US) (HKLM-x32\...\Mozilla Thunderbird 24.2.0 (x86 en-US)) (Version: 24.2.0 - Mozilla) My Singing Monsters (HKLM-x32\...\BFG-My Singing Monsters) (Version: - ) Mystery P.I. - Curious Case of Counterfeit Cove (x32 Version: 2.2.0.98 - WildTangent) Hidden Nero BackItUp 12 Essentials OEM.a01 (HKLM-x32\...\{4CA8F973-6377-4ABF-9ED5-CC2323B3C000}) (Version: 12.5.00500 - Nero AG) Office Addin (HKLM-x32\...\{6D2BBE1D-E600-4695-BA37-0B0E605542CC}) (Version: 2.02.2008 - Acer) OpenOffice 4.1.0 (HKLM-x32\...\{C87EF11D-36E9-479D-9898-7541EA1E8A6A}) (Version: 4.10.9764 - Apache Software Foundation) Origin (HKLM-x32\...\Origin) (Version: 9.5.3.636 - Electronic Arts, Inc.) Peggle Nights (x32 Version: 2.2.0.98 - WildTangent) Hidden Plants vs. Zombies - Game of the Year (x32 Version: 2.2.0.98 - WildTangent) Hidden Pokki Download Helper (HKU\S-1-5-21-147322039-3566770512-478593251-1001\...\PokkiDownloadHelper) (Version: 1.3.1.282 - Pokki) Prerequisite installer (x32 Version: 12.0.0003 - Nero AG) Hidden Qualcomm Atheros Bluetooth Suite (64) (HKLM\...\{A84A4FB1-D703-48DB-89E0-68B6499D2801}) (Version: 8.0.0.230 - Qualcomm Atheros Communications) Qualcomm Atheros WLAN and Bluetooth Client Installation Program (HKLM-x32\...\{28006915-2739-4EBE-B5E8-49B25D32EB33}) (Version: 11.59 - Qualcomm Atheros) Realtek Card Reader (HKLM-x32\...\{F0A8BF4A-972F-41E0-9800-1EFE3BF28266}) (Version: 6.2.9200.39044 - Realtek Semiconductor Corp.) Realtek Ethernet Controller Driver (HKLM-x32\...\{8833FFB6-5B0C-4764-81AA-06DFEED9A476}) (Version: 8.15.410.2013 - Realtek) Realtek High Definition Audio Driver (HKLM-x32\...\{F132AF7F-7BCA-4EDE-8A7C-958108FE7DBC}) (Version: 6.0.1.6859 - Realtek Semiconductor Corp.) Sallys Spa (HKLM-x32\...\Sallys Spa1.0) (Version: 1.0 - Adnan_Boy 2008) Shared C Run-time for x64 (HKLM\...\{EF79C448-6946-4D71-8134-03407888C054}) (Version: 10.0.0 - McAfee) SPORE™ (HKLM-x32\...\{9DF0196F-B6B8-4C3A-8790-DE42AA530101}) (Version: 1.00.0000 - Electronic Arts) Start Menu (HKU\S-1-5-21-147322039-3566770512-478593251-1001\...\Pokki_Start_Menu) (Version: 0.269.5.460 - Pokki) swMSM (x32 Version: 12.0.0.1 - Adobe Systems, Inc) Hidden Tales of Lagoona (x32 Version: 2.2.0.110 - WildTangent) Hidden The Chronicles of Emerland Solitaire (x32 Version: 3.0.2.32 - WildTangent) Hidden Unity Web Player (HKU\S-1-5-21-147322039-3566770512-478593251-1004\...\UnityWebPlayer) (Version: - Unity Technologies ApS) Visual Studio 2005 Tools for Office Second Edition Runtime (HKLM-x32\...\Microsoft Visual Studio 2005 Tools for Office Runtime) (Version: - Microsoft Corporation) Visual Studio Tools for the Office system 3.0 Runtime (HKLM-x32\...\Visual Studio Tools for the Office system 3.0 Runtime) (Version: - Microsoft Corporation) Visual Studio Tools for the Office system 3.0 Runtime Service Pack 1 (KB949258) (HKLM-x32\...\{8FB53850-246A-3507-8ADE-0060093FFEA6}.KB949258) (Version: 1 - Microsoft Corporation) Website IP (HKLM-x32\...\{AD11DADE-C597-45D9-D8C5-1D2EB0B89613}) (Version: - ) <==== ATTENTION WildTangent Games (HKLM-x32\...\WildTangent wildgames Master Uninstall) (Version: 1.0.4.0 - WildTangent) Wizard101 (HKLM-x32\...\{A9E27FF5-6294-46A8-B8FD-77B1DECA3021}) (Version: 1.0.0 - KingsIsle Entertainment, Inc.) ==================== Custom CLSID (selected items): ========================== (If an entry is included in the fixlist, it will be removed from registry. Any eventual file will not be moved.) CustomCLSID: HKU\S-1-5-21-147322039-3566770512-478593251-1001_Classes\CLSID\{005A3A96-BAC4-4B0A-94EA-C0CE100EA736}\localserver32 -> C:\Users\Joanne\AppData\Roaming\Dropbox\bin\Dropbox.exe (Dropbox, Inc.) CustomCLSID: HKU\S-1-5-21-147322039-3566770512-478593251-1001_Classes\CLSID\{FB314ED9-A251-47B7-93E1-CDD82E34AF8B}\InprocServer32 -> C:\Users\Joanne\AppData\Roaming\Dropbox\bin\DropboxExt64.24.dll (Dropbox, Inc.) CustomCLSID: HKU\S-1-5-21-147322039-3566770512-478593251-1001_Classes\CLSID\{FB314EDA-A251-47B7-93E1-CDD82E34AF8B}\InprocServer32 -> C:\Users\Joanne\AppData\Roaming\Dropbox\bin\DropboxExt64.24.dll (Dropbox, Inc.) CustomCLSID: HKU\S-1-5-21-147322039-3566770512-478593251-1001_Classes\CLSID\{FB314EDB-A251-47B7-93E1-CDD82E34AF8B}\InprocServer32 -> C:\Users\Joanne\AppData\Roaming\Dropbox\bin\DropboxExt64.24.dll (Dropbox, Inc.) CustomCLSID: HKU\S-1-5-21-147322039-3566770512-478593251-1001_Classes\CLSID\{FB314EDC-A251-47B7-93E1-CDD82E34AF8B}\InprocServer32 -> C:\Users\Joanne\AppData\Roaming\Dropbox\bin\DropboxExt64.24.dll (Dropbox, Inc.) CustomCLSID: HKU\S-1-5-21-147322039-3566770512-478593251-1001_Classes\CLSID\{FB314EDD-A251-47B7-93E1-CDD82E34AF8B}\InprocServer32 -> C:\Users\Joanne\AppData\Roaming\Dropbox\bin\DropboxExt64.24.dll (Dropbox, Inc.) CustomCLSID: HKU\S-1-5-21-147322039-3566770512-478593251-1001_Classes\CLSID\{FB314EDE-A251-47B7-93E1-CDD82E34AF8B}\InprocServer32 -> C:\Users\Joanne\AppData\Roaming\Dropbox\bin\DropboxExt64.24.dll (Dropbox, Inc.) CustomCLSID: HKU\S-1-5-21-147322039-3566770512-478593251-1001_Classes\CLSID\{FB314EDF-A251-47B7-93E1-CDD82E34AF8B}\InprocServer32 -> C:\Users\Joanne\AppData\Roaming\Dropbox\bin\DropboxExt64.24.dll (Dropbox, Inc.) CustomCLSID: HKU\S-1-5-21-147322039-3566770512-478593251-1001_Classes\CLSID\{FB314EE0-A251-47B7-93E1-CDD82E34AF8B}\InprocServer32 -> C:\Users\Joanne\AppData\Roaming\Dropbox\bin\DropboxExt64.24.dll (Dropbox, Inc.) ==================== Restore Points ========================= 21-01-2015 04:45:04 Scheduled Checkpoint 28-01-2015 17:38:16 Windows Update 08-02-2015 12:53:38 Scheduled Checkpoint ==================== Hosts content: ========================== (If needed Hosts: directive could be included in the fixlist to reset Hosts.) 2013-08-22 08:25 - 2013-08-22 08:25 - 00000824 ____A C:\WINDOWS\system32\Drivers\etc\hosts ==================== Scheduled Tasks (whitelisted) ============= (If an entry is included in the fixlist, it will be removed from registry. Any associated file could be listed separately to be moved.) Task: {0F656BC3-EE70-424B-A2CB-7A7088DF6775} - System32\Tasks\ALUAgent => C:\Program Files (x86)\Acer\Live Updater\liveupdater_agent.exe [2013-01-22] () Task: {3266F5D7-B911-4D94-9E9D-6FA59A8B9C4D} - System32\Tasks\Power Management => C:\Program Files\Acer\Acer Power Management\ePowerTray.exe [2013-03-15] (Acer Incorporated) Task: {948AC7DD-4454-4DB8-905A-84D1B34C946C} - System32\Tasks\Recovery Management\Notification => C:\Program Files\Acer\Acer Recovery Management\Notification\Notification.exe [2013-03-22] (Acer Incorporated) Task: {95057D4C-31F0-48EF-8AC2-509609C222A9} - System32\Tasks\Microsoft\Windows\RemovalTools\MRT_HB => C:\WINDOWS\system32\MRT.exe [2015-01-16] (Microsoft Corporation) Task: {D193F04C-B0D0-4DFA-B3E5-0ED84F469907} - System32\Tasks\AcerCloud => C:\Program Files (x86)\Acer\Acer Portal\AcerPortal.exe [2014-12-19] (Acer) Task: {D77B60C8-D820-476D-82AF-10E67E077DC1} - System32\Tasks\ALU => C:\Program Files (x86)\Acer\Live Updater\updater.exe [2013-03-13] () Task: {E79F8BD7-26EC-4A96-8D15-81833915F32D} - System32\Tasks\Adobe Flash Player Updater => C:\WINDOWS\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe [2015-02-08] (Adobe Systems Incorporated) Task: C:\WINDOWS\Tasks\Adobe Flash Player Updater.job => C:\WINDOWS\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe ==================== Loaded Modules (whitelisted) ============== 2013-06-28 08:02 - 2013-06-28 08:02 - 00011264 _____ () C:\Program Files (x86)\Qualcomm Atheros\Bluetooth Suite\Modules\ActivateDesktopDebugger\ActivateDesktopDebugger.dll 2013-06-28 08:00 - 2013-06-28 08:00 - 00086016 _____ () C:\Program Files (x86)\Qualcomm Atheros\Bluetooth Suite\Modules\Map\MAP.dll 2013-06-28 08:07 - 2013-06-28 08:07 - 00012928 _____ () C:\Program Files (x86)\Qualcomm Atheros\Bluetooth Suite\ActivateDesktop.exe 2014-12-19 21:59 - 2014-12-19 21:59 - 00090880 _____ () C:\Program Files (x86)\Acer\abDocs\abDocsDllLoader.exe 2014-12-19 21:59 - 2014-12-19 21:59 - 00089344 _____ () C:\Program Files (x86)\Acer\abDocs\abDocsDllLoaderMonitor.exe 2015-02-08 13:40 - 2015-02-08 13:40 - 01183432 _____ () C:\ProgramData\{0329d0fe-19d4-f472-0329-9d0fe19d43f8}\minecraftdl_5677.exe 2015-02-08 13:42 - 2015-02-08 13:42 - 01552384 _____ () c:\Program Files (x86)\TampaMonitor\TampaMonitor.dll 2013-02-06 03:06 - 2013-07-15 03:48 - 00054680 _____ () C:\Program Files (x86)\Acer Remote\plugins\general.dll 2013-02-06 03:06 - 2013-07-15 03:48 - 00040344 _____ () C:\Program Files (x86)\Acer Remote\plugins\ITunesBase.dll 2013-02-06 03:06 - 2013-07-15 03:48 - 00039832 _____ () C:\Program Files (x86)\Acer Remote\plugins\WinEight.dll 2013-02-06 03:06 - 2013-07-15 03:48 - 00110488 _____ () C:\Program Files (x86)\Acer Remote\plugins\WMPBase.dll 2013-02-06 03:06 - 2013-07-15 03:48 - 00040344 _____ () C:\Program Files (x86)\Acer Remote\plugins\YTBBase.dll 2015-01-09 17:02 - 2015-01-09 17:02 - 00015616 _____ () C:\WINDOWS\assembly\GAC_MSIL\MyService\1.0.0.1__2dfa3f50f0bed57d\MyService.dll 2014-12-19 21:16 - 2014-12-19 21:16 - 00013568 _____ () C:\Program Files (x86)\Acer\AOP Framework\ServiceInterface.dll 2014-07-24 17:43 - 2014-07-24 17:43 - 00279296 _____ () C:\Program Files (x86)\Acer\AcerCloud Docs\libcurl.dll 2014-12-29 13:25 - 2014-12-29 13:25 - 00203008 _____ () C:\Program Files (x86)\Acer\abPhoto\curllib.dll 2014-12-29 13:26 - 2014-12-29 13:26 - 00654552 _____ () C:\Program Files (x86)\Acer\abPhoto\sqlite3.dll 2014-12-29 13:26 - 2014-12-29 13:26 - 00630528 _____ () C:\Program Files (x86)\Acer\abPhoto\tag.dll 2014-12-29 13:26 - 2014-12-29 13:26 - 00119552 _____ () C:\Program Files (x86)\Acer\abPhoto\OpenLDAP.dll 2014-12-19 22:00 - 2014-12-19 22:00 - 00279296 _____ () C:\Program Files (x86)\Acer\abDocs\libcurl.dll 2013-09-18 13:36 - 2013-05-16 18:06 - 01199576 _____ () C:\Program Files (x86)\Intel\Intel® Management Engine Components\LMS\ACE.dll 2015-01-26 17:23 - 2015-01-26 17:23 - 03925104 _____ () C:\Program Files (x86)\Mozilla Firefox\mozjs.dll 2015-01-03 23:06 - 2015-01-03 23:06 - 00569856 _____ () C:\Users\Joanne\AppData\Local\Pokki\Engine\ppGoogleNaClPluginChrome.dll 2015-01-03 23:06 - 2015-01-03 23:06 - 01400846 _____ () C:\Users\Joanne\AppData\Local\Pokki\Engine\avcodec-54.dll 2015-01-03 23:06 - 2015-01-03 23:06 - 00151054 _____ () C:\Users\Joanne\AppData\Local\Pokki\Engine\avutil-51.dll 2015-01-03 23:06 - 2015-01-03 23:06 - 00222734 _____ () C:\Users\Joanne\AppData\Local\Pokki\Engine\avformat-54.dll ==================== Alternate Data Streams (whitelisted) ========= (If an entry is included in the fixlist, only the Alternate Data Streams will be removed.) AlternateDataStreams: C:\ProgramData\Temp:2CB9631F AlternateDataStreams: C:\ProgramData\Temp:6E6A4F42 AlternateDataStreams: C:\Users\Joanne\SkyDrive:ms-properties ==================== Safe Mode (whitelisted) =================== (If an item is included in the fixlist, it will be removed from the registry. The "AlternateShell" will be restored.) HKLM\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\mcpltsvc => ""="" HKLM\SYSTEM\CurrentControlSet\Control\SafeBoot\Network\mcpltsvc => ""="" ==================== EXE Association (whitelisted) =============== (If an entry is included in the fixlist, the default will be restored. None default entries will be removed.) ==================== Other Registry Areas ===================== (Currently there is no automatic fix for this section.) HKU\S-1-5-21-147322039-3566770512-478593251-1001\Control Panel\Desktop\\Wallpaper -> C:\Windows\Web\Wallpaper\acer01.jpg HKU\S-1-5-21-147322039-3566770512-478593251-1004\Control Panel\Desktop\\Wallpaper -> C:\WINDOWS\web\wallpaper\Windows\img0.jpg ==================== MSCONFIG/TASK MANAGER disabled items == (Currently there is no automatic fix for this section.) ==================== Accounts: ============================= Administrator (S-1-5-21-147322039-3566770512-478593251-500 - Administrator - Disabled) Guest (S-1-5-21-147322039-3566770512-478593251-501 - Limited - Disabled) Joanne (S-1-5-21-147322039-3566770512-478593251-1001 - Administrator - Enabled) => C:\Users\Joanne Kids (S-1-5-21-147322039-3566770512-478593251-1004 - Limited - Enabled) => C:\Users\Kids ==================== Faulty Device Manager Devices ============= Name: Bluetooth Audio Device Description: Bluetooth Audio Device Class Guid: {4d36e96c-e325-11ce-bfc1-08002be10318} Manufacturer: Qualcomm Atheros Communications Service: BTATH_A2DP Problem: : This device cannot start. (Code10) Resolution: Device failed to start. Click "Update Driver" to update the drivers for this device. On the "General Properties" tab of the device, click "Troubleshoot" to start the troubleshooting wizard. Name: Virtual Bluetooth Support (Include Audio) Description: Virtual Bluetooth Support (Include Audio) Class Guid: {c7c038ad-1f2d-44d4-b2fe-d912be20e6d5} Manufacturer: Qualcomm Atheros Communications Service: AthBTPort Problem: : This device is not working properly because Windows cannot load the drivers required for this device. (Code 31) Resolution: Update the driver Name: Bluetooth LWFLT Device Description: Bluetooth LWFLT Device Class Guid: {c7c038ad-1f2d-44d4-b2fe-d912be20e6d5} Manufacturer: Qualcomm Atheros Communications Service: BTATH_LWFLT Problem: : This device is not working properly because Windows cannot load the drivers required for this device. (Code 31) Resolution: Update the driver ==================== Event log errors: ========================= Application errors: ================== Error: (02/09/2015 06:37:31 PM) (Source: SideBySide) (EventID: 78) (User: ) Description: Activation context generation failed for "C:\WINDOWS\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.9600.17031_none_a9efdb8b01377ea7.manifest1".Error in manifest or policy file "C:\WINDOWS\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.9600.17031_none_a9efdb8b01377ea7.manifest2" on line C:\WINDOWS\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.9600.17031_none_a9efdb8b01377ea7.manifest3. A component version required by the application conflicts with another component version already active. Conflicting components are:. Component 1: C:\WINDOWS\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.9600.17031_none_a9efdb8b01377ea7.manifest. Component 2: C:\WINDOWS\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.9600.17031_none_6242a4b3ecbb55a1.manifest. Error: (02/09/2015 06:36:20 PM) (Source: Application Error) (EventID: 1000) (User: ) Description: Faulting application name: AcerPortal.exe, version: 3.0.4.2002, time stamp: 0x54942c87 Faulting module name: SHELL32.dll, version: 6.3.9600.17331, time stamp: 0x54023318 Exception code: 0xc0000005 Fault offset: 0x001bf5f0 Faulting process id: 0x1448 Faulting application start time: 0xAcerPortal.exe0 Faulting application path: AcerPortal.exe1 Faulting module path: AcerPortal.exe2 Report Id: AcerPortal.exe3 Faulting package full name: AcerPortal.exe4 Faulting package-relative application ID: AcerPortal.exe5 Error: (02/09/2015 06:35:36 PM) (Source: SideBySide) (EventID: 78) (User: ) Description: Activation context generation failed for "C:\WINDOWS\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.9600.17031_none_a9efdb8b01377ea7.manifest1".Error in manifest or policy file "C:\WINDOWS\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.9600.17031_none_a9efdb8b01377ea7.manifest2" on line C:\WINDOWS\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.9600.17031_none_a9efdb8b01377ea7.manifest3. A component version required by the application conflicts with another component version already active. Conflicting components are:. Component 1: C:\WINDOWS\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.9600.17031_none_a9efdb8b01377ea7.manifest. Component 2: C:\WINDOWS\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.9600.17031_none_6242a4b3ecbb55a1.manifest. Error: (02/09/2015 06:35:31 PM) (Source: SideBySide) (EventID: 78) (User: ) Description: Activation context generation failed for "C:\WINDOWS\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.9600.17031_none_a9efdb8b01377ea7.manifest1".Error in manifest or policy file "C:\WINDOWS\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.9600.17031_none_a9efdb8b01377ea7.manifest2" on line C:\WINDOWS\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.9600.17031_none_a9efdb8b01377ea7.manifest3. A component version required by the application conflicts with another component version already active. Conflicting components are:. Component 1: C:\WINDOWS\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.9600.17031_none_a9efdb8b01377ea7.manifest. Component 2: C:\WINDOWS\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.9600.17031_none_6242a4b3ecbb55a1.manifest. Error: (02/09/2015 06:35:31 PM) (Source: SideBySide) (EventID: 78) (User: ) Description: Activation context generation failed for "C:\WINDOWS\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.9600.17031_none_a9efdb8b01377ea7.manifest1".Error in manifest or policy file "C:\WINDOWS\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.9600.17031_none_a9efdb8b01377ea7.manifest2" on line C:\WINDOWS\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.9600.17031_none_a9efdb8b01377ea7.manifest3. A component version required by the application conflicts with another component version already active. Conflicting components are:. Component 1: C:\WINDOWS\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.9600.17031_none_a9efdb8b01377ea7.manifest. Component 2: C:\WINDOWS\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.9600.17031_none_6242a4b3ecbb55a1.manifest. Error: (02/09/2015 06:35:29 PM) (Source: SideBySide) (EventID: 78) (User: ) Description: Activation context generation failed for "C:\WINDOWS\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.9600.17031_none_a9efdb8b01377ea7.manifest1".Error in manifest or policy file "C:\WINDOWS\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.9600.17031_none_a9efdb8b01377ea7.manifest2" on line C:\WINDOWS\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.9600.17031_none_a9efdb8b01377ea7.manifest3. A component version required by the application conflicts with another component version already active. Conflicting components are:. Component 1: C:\WINDOWS\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.9600.17031_none_a9efdb8b01377ea7.manifest. Component 2: C:\WINDOWS\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.9600.17031_none_6242a4b3ecbb55a1.manifest. Error: (02/09/2015 06:35:29 PM) (Source: SideBySide) (EventID: 78) (User: ) Description: Activation context generation failed for "C:\WINDOWS\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.9600.17031_none_a9efdb8b01377ea7.manifest1".Error in manifest or policy file "C:\WINDOWS\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.9600.17031_none_a9efdb8b01377ea7.manifest2" on line C:\WINDOWS\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.9600.17031_none_a9efdb8b01377ea7.manifest3. A component version required by the application conflicts with another component version already active. Conflicting components are:. Component 1: C:\WINDOWS\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.9600.17031_none_a9efdb8b01377ea7.manifest. Component 2: C:\WINDOWS\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.9600.17031_none_6242a4b3ecbb55a1.manifest. Error: (02/09/2015 06:34:28 PM) (Source: SideBySide) (EventID: 78) (User: ) Description: Activation context generation failed for "C:\WINDOWS\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.9600.17031_none_a9efdb8b01377ea7.manifest1".Error in manifest or policy file "C:\WINDOWS\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.9600.17031_none_a9efdb8b01377ea7.manifest2" on line C:\WINDOWS\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.9600.17031_none_a9efdb8b01377ea7.manifest3. A component version required by the application conflicts with another component version already active. Conflicting components are:. Component 1: C:\WINDOWS\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.9600.17031_none_a9efdb8b01377ea7.manifest. Component 2: C:\WINDOWS\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.9600.17031_none_6242a4b3ecbb55a1.manifest. Error: (02/09/2015 05:33:25 PM) (Source: Microsoft-Windows-Immersive-Shell) (EventID: 5973) (User: MIEHLSPC) Description: Activation of app winstore_cw5n1h2txyewy!Windows.Store failed with error: -2144927142 See the Microsoft-Windows-TWinUI/Operational log for additional information. Error: (02/09/2015 05:32:26 PM) (Source: Application Error) (EventID: 1000) (User: ) Description: Faulting application name: AcerPortal.exe, version: 3.0.4.2002, time stamp: 0x54942c87 Faulting module name: SHELL32.dll, version: 6.3.9600.17331, time stamp: 0x54023318 Exception code: 0xc0000005 Fault offset: 0x001bf5f0 Faulting process id: 0x1794 Faulting application start time: 0xAcerPortal.exe0 Faulting application path: AcerPortal.exe1 Faulting module path: AcerPortal.exe2 Report Id: AcerPortal.exe3 Faulting package full name: AcerPortal.exe4 Faulting package-relative application ID: AcerPortal.exe5 System errors: ============= Error: (02/09/2015 06:28:15 PM) (Source: Service Control Manager) (EventID: 7000) (User: ) Description: The McAfee SiteAdvisor Service service failed to start due to the following error: %%2 Error: (02/09/2015 05:47:29 PM) (Source: DCOM) (EventID: 10010) (User: MiehlsPC) Description: {BF6C1E47-86EC-4194-9CE5-13C15DCB2001} Error: (02/08/2015 00:48:02 PM) (Source: DCOM) (EventID: 10010) (User: MiehlsPC) Description: {1B1F472E-3221-4826-97DB-2C2324D389AE} Error: (02/08/2015 00:47:32 PM) (Source: DCOM) (EventID: 10010) (User: MiehlsPC) Description: {BF6C1E47-86EC-4194-9CE5-13C15DCB2001} Error: (02/03/2015 05:57:52 AM) (Source: DCOM) (EventID: 10010) (User: MiehlsPC) Description: {1B1F472E-3221-4826-97DB-2C2324D389AE} Error: (02/03/2015 05:57:22 AM) (Source: DCOM) (EventID: 10010) (User: MiehlsPC) Description: {BF6C1E47-86EC-4194-9CE5-13C15DCB2001} Error: (02/02/2015 05:26:37 AM) (Source: DCOM) (EventID: 10010) (User: MiehlsPC) Description: {BF6C1E47-86EC-4194-9CE5-13C15DCB2001} Error: (02/01/2015 05:05:02 AM) (Source: DCOM) (EventID: 10010) (User: MiehlsPC) Description: {1B1F472E-3221-4826-97DB-2C2324D389AE} Error: (02/01/2015 05:04:32 AM) (Source: DCOM) (EventID: 10010) (User: MiehlsPC) Description: {BF6C1E47-86EC-4194-9CE5-13C15DCB2001} Error: (01/30/2015 05:56:48 AM) (Source: DCOM) (EventID: 10010) (User: MiehlsPC) Description: {BF6C1E47-86EC-4194-9CE5-13C15DCB2001} Microsoft Office Sessions: ========================= Error: (02/09/2015 06:37:31 PM) (Source: SideBySide) (EventID: 78) (User: ) Description: C:\WINDOWS\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.9600.17031_none_a9efdb8b01377ea7.manifestC:\WINDOWS\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.9600.17031_none_6242a4b3ecbb55a1.manifestC:\Users\Joanne\AppData\Local\Pokki\Engine\HostAppService.exe Error: (02/09/2015 06:36:20 PM) (Source: Application Error) (EventID: 1000) (User: ) Description: AcerPortal.exe3.0.4.200254942c87SHELL32.dll6.3.9600.1733154023318c0000005001bf5f0144801d044c134b960caC:\Program Files (x86)\Acer\Acer Portal\AcerPortal.exeC:\WINDOWS\SYSTEM32\SHELL32.dll7295c307-b0b4-11e4-bea1-48d224ee76fb Error: (02/09/2015 06:35:36 PM) (Source: SideBySide) (EventID: 78) (User: ) Description: C:\WINDOWS\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.9600.17031_none_a9efdb8b01377ea7.manifestC:\WINDOWS\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.9600.17031_none_6242a4b3ecbb55a1.manifestC:\Users\Joanne\AppData\Local\Pokki\Engine\HostAppService.exe Error: (02/09/2015 06:35:31 PM) (Source: SideBySide) (EventID: 78) (User: ) Description: C:\WINDOWS\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.9600.17031_none_a9efdb8b01377ea7.manifestC:\WINDOWS\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.9600.17031_none_6242a4b3ecbb55a1.manifestC:\Users\Joanne\AppData\Local\Pokki\Engine\HostAppService.exe Error: (02/09/2015 06:35:31 PM) (Source: SideBySide) (EventID: 78) (User: ) Description: C:\WINDOWS\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.9600.17031_none_a9efdb8b01377ea7.manifestC:\WINDOWS\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.9600.17031_none_6242a4b3ecbb55a1.manifestC:\Users\Joanne\AppData\Local\Pokki\Engine\HostAppService.exe Error: (02/09/2015 06:35:29 PM) (Source: SideBySide) (EventID: 78) (User: ) Description: C:\WINDOWS\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.9600.17031_none_a9efdb8b01377ea7.manifestC:\WINDOWS\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.9600.17031_none_6242a4b3ecbb55a1.manifestC:\Users\Joanne\AppData\Local\Pokki\Engine\HostAppService.exe Error: (02/09/2015 06:35:29 PM) (Source: SideBySide) (EventID: 78) (User: ) Description: C:\WINDOWS\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.9600.17031_none_a9efdb8b01377ea7.manifestC:\WINDOWS\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.9600.17031_none_6242a4b3ecbb55a1.manifestC:\Users\Joanne\AppData\Local\Pokki\Engine\HostAppService.exe Error: (02/09/2015 06:34:28 PM) (Source: SideBySide) (EventID: 78) (User: ) Description: C:\WINDOWS\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.9600.17031_none_a9efdb8b01377ea7.manifestC:\WINDOWS\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.9600.17031_none_6242a4b3ecbb55a1.manifestC:\Users\Joanne\AppData\Local\Temp\oct43FE.tmp.exe Error: (02/09/2015 05:33:25 PM) (Source: Microsoft-Windows-Immersive-Shell) (EventID: 5973) (User: MIEHLSPC) Description: winstore_cw5n1h2txyewy!Windows.Store-2144927142 Error: (02/09/2015 05:32:26 PM) (Source: Application Error) (EventID: 1000) (User: ) Description: AcerPortal.exe3.0.4.200254942c87SHELL32.dll6.3.9600.1733154023318c0000005001bf5f0179401d044b842037241C:\Program Files (x86)\Acer\Acer Portal\AcerPortal.exeC:\WINDOWS\SYSTEM32\SHELL32.dll85b42eea-b0ab-11e4-bea0-48d224ee76fb ==================== Memory info =========================== Processor: Intel® Core i3-4130 CPU @ 3.40GHz Percentage of memory in use: 46% Total physical RAM: 3905.35 MB Available physical RAM: 2091.2 MB Total Pagefile: 5633.35 MB Available Pagefile: 3687.49 MB Total Virtual: 131072 MB Available Virtual: 131071.8 MB ==================== Drives ================================ Drive c: (Acer) (Fixed) (Total:913.32 GB) (Free:834.42 GB) NTFS ==================== MBR & Partition Table ================== ======================================================== Disk: 0 (Size: 931.5 GB) (Disk ID: 78414585) Partition: GPT Partition Type. ==================== End Of Log ============================
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