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_argus

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Posts posted by _argus

  1. Export your bookmarks
    https://support.google.com/chrome/answer/96816?hl=en


    Close all Chrome windows and tabs.
    Go to the Start menu > Control Panel.
    Click Programs and Features.
    Double-click Google Chrome.
    Click Uninstall from the confirmation dialog. Delete your user profile information, like your browser preferences, bookmarks, and history, select the "Also delete your browsing data" checkbox.


    Click Start, copy in search %LOCALAPPDATA%\ and remove folder Google

    Download and install Chrome
    https://www.google.com/intl/en/chrome/browser/desktop/




    Export Firefox bookmarks
    https://support.mozilla.org/en-US/kb/export-firefox-bookmarks-to-backup-or-transfer



    - Uninstall Firefox (Programs and Features)

    Then

    Click Start, copy in search %appdata%\ Then delete folder Mozilla
    Click Start, copy in search %LOCALAPPDATA%\ delete folder Mozilla

    Then delete following folders:

    C:\Program Files (x86)\mozilla firefox
    C:\Program Files (x86)\Mozilla Maintenance Service


    Restart your PC.
    Then install Firefox again.

    https://www.mozilla.org/en-US/firefox/new/

  2. Helllo,

    My name is Argus and and I will be helping you with your computer problems.

    Before we begin, please note the following:

    • I will be working on your Malware issues, this may or may not, solve other issues you have with your machine.
    • The logs can take some time to research, so please be patient with me.
    • Stay with the topic until I tell you that your system is clean. Missing symptoms does not mean that everything is okay.
    • Instructions that I give are for your system only!
    • Please do not run any tools until requested ! The reason for this is so I know what is going on with the machine at any time. Some programs can interfere with others and hamper the recovery process.
    • Please perform all steps in the order received. If you can't understand something don't hesitate to ask.
    • Again I would like to remind you to make no further changes to your computer unless I direct you to do so. I will not be able to help you if you do not follow my instructions.




    warning.gif Rules and policies

    We won't support any piracy.
    That being told, if any evidence of illegal OS, software, cracks/keygens or any other will be revealed, any further assistance will be suspended. If you are aware that there is this kind of stuff on your machine, remove it before proceeding!
    The same applies to any use of P2P software: uTorrent, BitTorrent, Vuze, Kazaa, Ares... We don't provide any help for P2P, except for their removal. All P2P software has to be uninstalled or at least fully disabled before proceeding!

    Failure to follow these guidelines will result with closing your topic and withdrawning any assistance.

     

     

     

     

     

     

     

     

    51a612a8b27e2-Zoek.png Scan with ZOEK

    Please download ZOEK by Smeenk and save it to your desktop (preferred version is the *.exe one)
    Temporary disable your AntiVirus and AntiSpyware protection - instructions here.
     

    • Right-click on 51a612a8b27e2-Zoek.png icon and select RunAsAdmin.jpg Run as Administrator to start the tool.
    • Wait patiently until the main console will appear, it may take a minute or two.
    • In the main box please paste in the following script:
      createsrpoint;autoclean;emptyalltemp;bitsadmin /reset /allusers;bipconfig /flushdns;b
    • Make sure that Scan All Users option is checked.
    • Push Run Script and wait patiently. The scan may take a couple of minutes.
    • When the scan completes, a zoek-results logfile should open in notepad.
    • If a reboot is needed, it will be opened after it. You may also find it at your main drive (usually C:\ drive)

    Post its content into your next reply.

     

  3. My pleasure.

     

     

    The following will implement some post-cleanup procedures:


    Download DelFix by Xplode and save it to your desktop.

    • Run the tool by right click on the 51a5ce45263de-delfix.png icon and Run as administrator option.
    • Make sure that these ones are checked:
      • Remove disinfection tools
      • Purge system restore
      • Reset system settings

      [*]Push Run and wait until the tool completes his work. [*]All tools we used should be gone. Tool will create an report for you (C:\DelFix.txt)


    The tool will also record healthy state of registry and make a backup using ERUNT program in %windir%\ERUNT\DelFix
    Tool deletes old system restore points and create a fresh system restore point after cleaning.

  4. Helllo,

    My name is Argus and and I will be helping you with your computer problems.

    Before we begin, please note the following:

    • I will be working on your Malware issues, this may or may not, solve other issues you have with your machine.
    • The logs can take some time to research, so please be patient with me.
    • Stay with the topic until I tell you that your system is clean. Missing symptoms does not mean that everything is okay.
    • Instructions that I give are for your system only!
    • Please do not run any tools until requested ! The reason for this is so I know what is going on with the machine at any time. Some programs can interfere with others and hamper the recovery process.
    • Please perform all steps in the order received. If you can't understand something don't hesitate to ask.
    • Again I would like to remind you to make no further changes to your computer unless I direct you to do so. I will not be able to help you if you do not follow my instructions.





    warning.gif Rules and policies

    We won't support any piracy.
    That being told, if any evidence of illegal OS, software, cracks/keygens or any other will be revealed, any further assistance will be suspended. If you are aware that there is this kind of stuff on your machine, remove it before proceeding!
    The same applies to any use of P2P software: uTorrent, BitTorrent, Vuze, Kazaa, Ares... We don't provide any help for P2P, except for their removal. All P2P software has to be uninstalled or at least fully disabled before proceeding!

    Failure to follow these guidelines will result with closing your topic and withdrawning any assistance.

     

     

     

     

     

     

    Chrome: 
    =======
    CHR dev: Chrome dev build detected! <======= ATTENTION

     

     

     

    Chrome installation is altered by malware (developer version). Reinstall is needed.

     

    Export your bookmarks
    https://support.google.com/chrome/answer/96816?hl=en


    Close all Chrome windows and tabs.
    Go to the Start menu > Control Panel.
    Click Programs and Features.
    Double-click Google Chrome.
    Click Uninstall from the confirmation dialog. Delete your user profile information, like your browser preferences, bookmarks, and history, select the "Also delete your browsing data" checkbox.


    Click Start, copy in search %LOCALAPPDATA%\ and remove folder Google

    Download and install Chrome
    https://www.google.com/intl/en/chrome/browser/desktop/

     

     

     

     

     

    *******************************************************************************************************************************************************************

     

     

     

     

     

    FRST.gif Scan with Farbar Recovery Scan Tool

    Please re-run Farbar Recovery Scan Tool to give me a fresh look at your system.

    • Right-click on FRST.gif icon and select RunAsAdmin.jpg Run as Administrator to start the tool.
      (XP users click run after receipt of Windows Security Warning - Open File).
    • Make sure that Addition option is checked.
    • Press Scan button and wait.
    • The tool will produce two logfiles on your desktop: FRST.txt and Addition.txt.


    Please include their content into your next reply.

  5. Export your bookmarks
    https://support.google.com/chrome/answer/96816?hl=en


    Close all Chrome windows and tabs.
    Go to the Start menu > Control Panel.
    Click Programs and Features.
    Double-click Google Chrome.
    Click Uninstall from the confirmation dialog. Delete your user profile information, like your browser preferences, bookmarks, and history, select the "Also delete your browsing data" checkbox.


    Click Start, copy in search %LOCALAPPDATA%\ and remove folder Google

    Download and install Chrome
    https://www.google.com/intl/en/chrome/browser/desktop/

  6. Glad we could help.

    The following will implement some post-cleanup procedures:


    Download DelFix by Xplode and save it to your desktop.

    • Run the tool by right click on the 51a5ce45263de-delfix.png icon and Run as administrator option.
    • Make sure that these ones are checked:
      • Remove disinfection tools
      • Purge system restore
      • Reset system settings

      [*]Push Run and wait until the tool completes his work. [*]All tools we used should be gone. Tool will create an report for you (C:\DelFix.txt)


    The tool will also record healthy state of registry and make a backup using ERUNT program in %windir%\ERUNT\DelFix
    Tool deletes old system restore points and create a fresh system restore point after cleaning.

  7. FRST.gif Fix with Farbar Recovery Scan Tool

    icon_exclaim.gif This fix was created for this user for use on that particular machine. icon_exclaim.gif
    icon_exclaim.gif Running it on another one may cause damage and render the system unstable. icon_exclaim.gif


    Download attached fixlist.txt file and save it to the Desktop:

    Both files, FRST and fixlist.txt have to be in the same location or the fix will not work!

    • Right-click on FRST.gif icon and select RunAsAdmin.jpg Run as Administrator to start the tool.
      (XP users click run after receipt of Windows Security Warning - Open File).
    • Press the Fix button just once and wait.
    • If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run.
    • When finished FRST will generate a log on the Desktop, called Fixlog.txt.



    Please attach it to your reply.

    fixlist.txt

  8. servicerepairico.png Fix with ESET Services Repair

    Please download Services Repair by ESET and save it to your desktop.

    • Right-click on servicerepairico.png icon and select RunAsAdmin.jpg Run as Administrator to start the tool.
    • If security notifications appear, click Continue or Run.
    • Accept the prompt about restoring services.
    • Once the tool has finished, you will be prompted to restart your computer. Click Yes to restart.
    • A log will be saved in the CCSupport folder the tool created on your desktop.



    Please include that logfile in your next reply.

  9. FRST.gif Fix with Farbar Recovery Scan Tool

    icon_exclaim.gif This fix was created for this user for use on that particular machine. icon_exclaim.gif
    icon_exclaim.gif Running it on another one may cause damage and render the system unstable. icon_exclaim.gif


    Download attached fixlist.txt file and save it to the Desktop:

    Both files, FRST and fixlist.txt have to be in the same location or the fix will not work!

    • Right-click on FRST.gif icon and select RunAsAdmin.jpg Run as Administrator to start the tool.
      (XP users click run after receipt of Windows Security Warning - Open File).
    • Press the Fix button just once and wait.
    • If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run.
    • When finished FRST will generate a log on the Desktop, called Fixlog.txt.



    Please attach it to your reply.

    fixlist.txt

  10. Cryptographic Services

     

    Windows service that provides four management services: Catalog Database Service, which confirms the signatures of Windows files and allows new programs to be installed; Protected Root Service, which adds and removes Trusted Root Certification Authority certificates from this computer; Automatic Root Certificate Update Service, which retrieves root certificates from Windows Update and enable scenarios such as SSL; and Key Service, which helps enroll this computer for certificates. If this service is stopped, these management services will not function properly. If this service is disabled, any services that explicitly depend on it will fail to start.

     

     

    Set up this service on automatic.

     

    Reboot your PC and re-run Farbar.

     

    Attach here log.

  11. Helllo,

    My name is Argus and and I will be helping you with your computer problems.

    Before we begin, please note the following:

    • I will be working on your Malware issues, this may or may not, solve other issues you have with your machine.
    • The logs can take some time to research, so please be patient with me.
    • Stay with the topic until I tell you that your system is clean. Missing symptoms does not mean that everything is okay.
    • Instructions that I give are for your system only!
    • Please do not run any tools until requested ! The reason for this is so I know what is going on with the machine at any time. Some programs can interfere with others and hamper the recovery process.
    • Please perform all steps in the order received. If you can't understand something don't hesitate to ask.
    • Again I would like to remind you to make no further changes to your computer unless I direct you to do so. I will not be able to help you if you do not follow my instructions.




    warning.gif Rules and policies

    We won't support any piracy.
    That being told, if any evidence of illegal OS, software, cracks/keygens or any other will be revealed, any further assistance will be suspended. If you are aware that there is this kind of stuff on your machine, remove it before proceeding!
    The same applies to any use of P2P software: uTorrent, BitTorrent, Vuze, Kazaa, Ares... We don't provide any help for P2P, except for their removal. All P2P software has to be uninstalled or at least fully disabled before proceeding!

    Failure to follow these guidelines will result with closing your topic and withdrawning any assistance.

     

     

     

     

     

     

     

     

    51a612a8b27e2-Zoek.png Scan with ZOEK

    Please download ZOEK by Smeenk and save it to your desktop (preferred version is the *.exe one)
    Temporary disable your AntiVirus and AntiSpyware protection - instructions here.
     

    • Right-click on 51a612a8b27e2-Zoek.png icon and select RunAsAdmin.jpg Run as Administrator to start the tool.
    • Wait patiently until the main console will appear, it may take a minute or two.
    • In the main box please paste in the following script:
      createsrpoint;autoclean;emptyalltemp;bitsadmin /reset /allusers;bipconfig /flushdns;b
    • Make sure that Scan All Users option is checked.
    • Push Run Script and wait patiently. The scan may take a couple of minutes.
    • When the scan completes, a zoek-results logfile should open in notepad.
    • If a reboot is needed, it will be opened after it. You may also find it at your main drive (usually C:\ drive)

    Post its content into your next reply.

     

  12. ATTENTION: => Could not perform signature verification. Cryptographic Service is not running.

     

     

     

    Did you stop this service?

     

     

     

     

    FRST.gif Fix with Farbar Recovery Scan Tool

    icon_exclaim.gif This fix was created for this user for use on that particular machine. icon_exclaim.gif

    icon_exclaim.gif Running it on another one may cause damage and render the system unstable. icon_exclaim.gif

    Download attached fixlist.txt file and save it to the Desktop:

    Both files, FRST and fixlist.txt have to be in the same location or the fix will not work!

    • Right-click on FRST.gif icon and select RunAsAdmin.jpg Run as Administrator to start the tool.
      (XP users click run after receipt of Windows Security Warning - Open File).
    • Press the Fix button just once and wait.
    • If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run.
    • When finished FRST will generate a log on the Desktop, called Fixlog.txt.

    Please attach it to your reply.

    fixlist.txt

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