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nameshake

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Everything posted by nameshake

  1. Once again thank you so much for your help and for trying so hard. Even though we didn't get there in the end you are a hero.
  2. Ok. Thank you so much for your help. Do you think that there is any chance of recovering any data from my hard drive? All of my pictures are on there, iPhone back up etc.
  3. It also said could not find a problem. it says if you have recently connected a device remove it and restart (I haven't connected anything except flash drive when instructed). Boots to black screen again. I shut down, restarted, ran startup repair again, same thing.
  4. Also now when shutting down via ctrl alt delete, it's asking to install updates whilst shutting down. Should I do this or ignore updates and shut down without installing?
  5. That's not working. Pop up window closes and then nothing happens.
  6. I can't right click, but I can ctrl alt delete and start task manager. Before we started this, explorer didn't show up in the processes, but it does now. Would it be worth trying to end the process and start it from "run"?
  7. Windows doesn't boot into safe mode either. Same black screen and cursor.FRST.txt
  8. Before windows stopped working, Microsoft security essentials kept finding a problem with the file "explorer". Don't know if this is relevant?
  9. CHKDSK has finished. The last line says "failed to transfer logged messages to the event log with status 50. Is the anything you need to know from the results?
  10. I get "starting windows" on one black screen, then "please wait" with windows 7 home premium at the bottom of the blue screen while windows is seemingly loading, but then there is just a black screen with a cursor. There is no task bar, start menu or desktop. I can Ctrl-Alt-Del and get the blue screen with task manager etc. I can open task manager and that's where I tried to "run" explorer and it closes itself down again. CHKDSK seems to have stopped at stage 3. "281344 file SDs/SIDs processed" and now thee is just a blinking cursor.
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