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Everything posted by msherwood
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Implement anti spam software for the forum
msherwood replied to ncodex's topic in Forums Announcements & Feedback
We do have these and much more implemented. Some of the current ones coming in (specifically over the last three weeks) are humans. We have to carefully weigh the cost of making it harder for them versus making it harder for our customers to use and enjoy the community. If you've got more ideas to share, please do! -
You can get MB-Clean here: https://downloads.malwarebytes.com/file/mb_clean - this will pull down the latest Malwarebytes build during its process. Full thread with this and other tools here:
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THANK YOU FOR A QUICK
msherwood replied to PA.Dutchman's topic in Malwarebytes for Windows Support Forum
Thank you both for taking the time to say this. The team has been working non-stop to help take care of everyone. -
Kudos on the Quick Fix
msherwood replied to aNamelessHenchman's topic in Malwarebytes for Windows Support Forum
Thank you! We really appreciate hearing this. Thanks for sticking with us and for your support. -
Running Malwarebytes from a USB stick
msherwood replied to LostManAbroad's topic in Malwarebytes for Windows Support Forum
No it is not. you can install from the USB but you will need to get online for the current database update. You are welcome to post in the following topic and get free assistance removing the infection. https://forums.malwarebytes.com/forum/7-malware-removal-for-windows/ What @Porthos said is correct. However, we do have a portable option available for our computer repair shop partners via our Techbench program. You can read more about that here: https://www.malwarebytes.com/techbench/ -
PM threads - Return to the beginning
msherwood replied to David H. Lipman's topic in Forums Announcements & Feedback
They have identified the issue and said it will be addressed in an upcoming update. No version or date was given. -
PM threads - Return to the beginning
msherwood replied to David H. Lipman's topic in Forums Announcements & Feedback
I'm seeing this too. Looks like they are using the wrong "=#" in the URL. We'll get this over to IPS. Thanks for the report! -
Hi @synepho and welcome to our forums. We're always looking into new ways to help you stay protected. What would you like to see from us in an iOS app?
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Sending you a PM now.
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Hi @aaneill. I'll PM you about this.
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Malwarebytes for Android non-support
msherwood replied to BillH99999's topic in Malwarebytes for Android Support Forum
You bet! Locking thread now. -
Malwarebytes for Android non-support
msherwood replied to BillH99999's topic in Malwarebytes for Android Support Forum
Hi @BillH99999. Thanks for your patience. I see that @AdvancedSetup has answered your original thread here. I'm going to lock this thread and you can continue to conversation over there. Also, a point of clarification... we do offer support both here on the forums and via https://support.malwarebytes.com. Sometimes both get backed up a bit or we simply miss a message - the latter is what happened here. Again, sorry for your troubles. -
[RESOLVED] Post Number - Copy - Go To Post
msherwood replied to Firefox's topic in Forums Announcements & Feedback
Great catch! I always forget about that one. Did a cursory check on another v3 site and it appears (at least on that site) the post link and the share button point to the same URL and both pop-up an overlay. So it's literally the same thing but available via two methods that sit right next to each other. -
[RESOLVED] Post Number - Copy - Go To Post
msherwood replied to Firefox's topic in Forums Announcements & Feedback
I think the overlay was part of pre-v4 but I'm not positive on this. I do know the post count plug-in for 4.2.x was updated and we had to consume the new one to make it work. This isn't an IPS issue but rather a plug-in one. Your suggestion of right-clicking and copying the URL is the workaround. -
in progress Forum upgrade- Can not use paste Word
msherwood replied to Porthos's topic in Forums Announcements & Feedback
We're in the process of gathering all of the known issues and packaging them up for IPS to review and hopefully resolve. This one is included. -
Thanks for sharing your experience, @redgt00! We're really glad @Aura's in our community and is so good at helping others!
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A note of appreciation for Aura
msherwood replied to Cybaba's topic in Forums Announcements & Feedback
Thank you for letting us know about @Aura's outstanding work! We're glad he was able to help you get back on track. We're also really glad he's on our side of the internet. -
[RESOLVED] Can't change profile picture
msherwood replied to David H. Lipman's topic in Forums Announcements & Feedback
This is on our list now. We have a few other things taking priority but we'll eventually get to this. -
No, you'll have to delete some.
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[RESOLVED] Can't change profile picture
msherwood replied to David H. Lipman's topic in Forums Announcements & Feedback
Can you try this from an incognito session? -
There is not. I made an archive folder and put mine in there.