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Everything posted by msherwood
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Ah, okay. Let's pause on this for now and revisit after we feel more comfortable with the v4 changes. Sound good?
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Thanks for this, @John L. Galt. Really appreciate you sharing your situation. For now, we are not planning on adjust things like skins or layouts. The main reason for this is we'd like to have a controlled testing environment for all of the issues we're seeings, bugs being shared, features not working, etc. In short, we're trying to cut down on the possible variables. In the future we can certainly consider this type of change! How did you work with the old board and the white / lighter colors? Was there something within that version which helped with this?
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New 'feed' in my stream
msherwood replied to John L. Galt's topic in Forums Announcements & Feedback
This appears to be new. Similar to the Topics and Posts widgets, do you think we should have this up? -
[RESOLVED] Topics and Posts widgets
msherwood replied to celee's topic in Forums Announcements & Feedback
We're reviewing this with IPS. 60 seconds is simply the default and 30 seconds was their recommendation based on our site's configuration and load times they shared with us. While I understand you're frustrated with IPS, it's a bit harsh to state everything they say must be taken with a grain of salt. Also appreciate you telling us how to test software. We're not changing things willy-nilly. Instead, we heard feedback on this widget, started to investigate a bit, learned a bit and share the latest with you and now we'll go back to testing a bit. Although I'm quoting you @John L. Galt, this is not directed at you but rather at all reading this thread. The topic of this thread, the lag / CS / Marketo issues and the Topics vs Posts widgets are certainly related in some ways, but in other they are completely separate items and issues. This thread is to discuss the Topics and Posts widgets: do we want them visible, what the caching period is, etc. Lag issues - we are tracking this as a separate issue. Although it certainly could affect these widgets updating within their specified time (e.g. 60 seconds), it's a bigger issue across the site. In short, if the lag issues are gone, the caching period of the widgets being discussed in this thread are not causing delay or lag issues - it's actually working as expected and publishing the update to the widget within the specific setting. Calling all of this out so we're on the same page with a few of the similar and dissimilar items here. -
[RESOLVED] Topics and Posts widgets
msherwood replied to celee's topic in Forums Announcements & Feedback
Sounds like the consensus is to have Topics (which we'll rename to "Recent Topics") and to not have a Posts feed. Default is to show the last five topics so we'll keep it at that. Additionally, the default setting to load this sidebar is set to 60 seconds - which means it can take up to 60 seconds to show up. We can adjust this and based on our setup, IPS recommends 30 seconds. So to be clear: this will be out-of-sync for up to 30 seconds. Keep the thoughts coming in on this and we'll make a call soon. -
Thanks for everyone's feedback. We're actively discussing this and a few other items related to members/groups. We have a bit of stuff to sort through so give us some time. In the meantime, if you need something changed, PM any of us.
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[SOLVED] Cannot respond to topic
msherwood replied to John L. Galt's topic in Forums Announcements & Feedback
Please keep letting us know if you see permission issues. We're going to be reviewing all at some point in the near future. -
I don't think so as this appears be to how their framework is setup. Going to lock this thread and continue the chat over here with @AlexSmith.
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We can certainly change the single vs double spacing if that's what people want. It's simply doing this because that's the default setting of v4. For now, we're trying to keep default settings (especially those related to only v4) set to default so we can troubleshoot (the change to v4) better. Again, open to adjust this if that's what a majority says they want. Back to Top was just added this morning. FWIW, that's not a default option (or even an ACP option) and needed to be manually added (coded) to the theme (by IPS). + Quote / headers: are you saying it's confusing to a new user what they need to do when first coming to our site? Can you clarify here a bit more? I'm not exactly following the last part of your post concerning going back to 2008 and the extra note. Can you clarify what you're suggesting we do / read up on?
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This disables the Messenger feature for your account. If you disable it, you won't get messages. To enable again, click your name in the upper right and then messages - it will prompt you to enable. I flipped mine off and then back on again and the messages remained. Assume this is working as designed by would caution doing this as I don't truly know if they are kept around. It looks like with the board update today they changed the layout of the account page.
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New Forums version 4.1.9 update
msherwood replied to celee's topic in Forums Announcements & Feedback
This is finished now. -
What do you think the criteria should be? Post count or maybe length of account or both or something else?
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Agreed! I think the current setup is an all-or-nothing thing and primarily done to help with spam. @AdvancedSetup and the rest of our team is going to be reviewing stuff like this.
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^ this. @daman1 - we're going to be discussing this policy and seeing if we need to adjust it for users like you. It's a bit down in the priority list right now.
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[SOLVED] Can't access "My Content"
msherwood replied to Nikilet's topic in Forums Announcements & Feedback
^ this -
[SOLVED] Topics Involuntarily Merged.
msherwood replied to 1PW's topic in Forums Announcements & Feedback
We can certainly discuss this. Right now we're still working through a few other items. Slowly getting to some of the lower priority stuff. -
[SOLVED] Topics Involuntarily Merged.
msherwood replied to 1PW's topic in Forums Announcements & Feedback
This feature should only work within the same thread. Are you saying separate threads were merged? -
Great, thanks for confirming. Please keep sharing other issues as you see them come up.
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Also, @yardbird and @John L. Galt - we good on the other stuff in this thread or are there still open items?
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[SOLVED] Topics Involuntarily Merged.
msherwood replied to 1PW's topic in Forums Announcements & Feedback
If you respond within 5 minutes of your previous post, it will merge them. We picked 5 minutes as we felt this was the windows of time where people would want their posts merged versus having one or more concurrent posts. If you think 5 minutes is too high or low, let us know. -
Yep, got it. Assume you didn't mean to put the second "msherwood" (the one is red) in this post either, right?
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@yardbird - so you copied https://forums.malwarebytes.org/topic/180430-url-post-test/ and it ended up pasting https://forums.malwarebytes.org/forum/175-forums-update-faq-issues-feedback/?
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Can you share exact what steps you're doing here? My test: Copied URL from address bar in Chrome Pasted below Hit space bar and then typed "this should not be part of the URL." (minus the quotes) https://forums.malwarebytes.org/ this should not be part of the URL. Edit: mine worked as expected.
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I thought I was going crazy with the link issue. Submitted the bug to IPS.