gregouk9380

Plus when I move my laptop the fan starts loudly

Hi.. Please help I have a HP Pavilion g6 64 bit OS I recently thought I had malware on my laptop so I did a factory restore and the problem seemed to be ok for a day.. After this my CPU spikes to 100 just from running one stream online or playing poker.. After this the laptop just's hibernates or shuts off on it's own.. my internet speed is super slow and hardly working, and in my task manager a lot of processes have exe*32 next to them when my system is a 64bit OS. I also have many 'svchost.exe processes' in my task manager with several under each user name.. 5 Local , 4 system and 3 network.. Please help as I've tried every thing and I'm clueless what to do next or if this is even the problem..

Ok I'll try that.. But when I'm in safe mode the laptop stays on but internet is slow. When in normal mode I use the internet for 3 minutes and the laptop goes into hibernation or shut down, then says it's overheated.. Plus there's a weird sound when the laptop starts like the hard drive or dvd making a sound like it's clicking over. never heard this before the problem...

updated log files as of today 17/12/2014 FRST.txt Addition.txt

Hi been off for a few days. Laptop is getting worse. There's 11 svchost.exe in my task manager and every 5 minutes my laptop just shuts off from overheating even when it's just started in normal mode.. CPU stays at 100 when running a simple application and it just turns off. so frustrated. I'll do what you say and scan with farbar Recovery again. FRST.txt and Addition.txt to follow..

So.. I tried combofix is normal mode not safe mode, with all firewalls and antivirus amd Windows defender turnt off ... And it kicked thoses exe. (whatever) out of my tasks manager.. Then I used adwcleaner which needed a restart.. but when I got back to desktop they were back .. Any idea what I can do after Combofix to keep them gone because adwcleaner was not corrrect.. Your help would be greatly appreciated

Whats worse is that I just realised the two .exe have set there priorty to HIGH in my Task manager.. Can't end them. delete them, locate them.. anything.. No wonder internet is moving at 1mile an hour

I've heard there's a way to do a destructive factory restore.. is this true/ And if so would it help my situation? I have no programs or files on the laptop that I need... Will just do anything to get it working without all these annoying problems.. Why do people create these nasty things

I've not tried that yet as my warranty has run out I'm guessing there'll be a bill included.. Really do think I have a severe virus deep in he hard drive as I've tried everything. Read your help with other people and you are great at this, but my problem is just impossible. Maybe I should just buy a new restore disc and do it that way..

Yes I did that first as asked and after it completely it asked to restart my computer.. I said yes.. Then my laptop would not start up and recommended I did a repair.. which eventually got it working.. I've tried to do a factory restore after all of this, but the problem is still there.. I'm guessing its a rootkits, bootkits and BIOS problem which has got deep in to my hard drive or restore system.. I'm so lost.. I have a HP Pavilion g6. Is there anything else I can try to do? Not been able to work for days

Just got a message come up that reads 'This computer is not running a genuine Windows' Some more information... then it has a tab saying 'Resolve online now' Should I press it or is this just a virus? help.. not sure what to do

Here's the TDSS Killer report. Had to turn off aVG as it blocked it first time around TDSSKiller.3.0.0.41_11.12.2014_00.00.56_log.txt

Should I change the compatibility in the properties to windows 7?

ok so I did the FRST part I'll now TD SS Killer part.I do believe it's something to do with my windowa updates as they keep updating with things every time I log in, plus my cyberlink you cam is acting weird I will forward the report from TDSS killer as soon as it has finished. Thanks for being patient with me, I'm a complete novice

sorry for going on.. but I just downloaded avg antivirus again and as I was scanning, my laptop just turned of again, like the virus/malware was purposely stopping me from finding it. When I started Window's back up there was a notepad message on screen which read.. [.ShellClassInfo] LocalizedResourceName=@%SystemRoot%\system32\shell32.dll,-21787 not sure what's going on, but laptop is completely messed up help