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seamusmacdubh

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  1. Recently I noticed that I kept getting popup ads labeled "Deals4U." I have AdBlockPlus installed but it did not block them. I have malwarebytes premium scanning regularly but it had not found or removed the source. I run Webroot SecureAnywhere Antivirus regularly and it had not found or removed the source of the adware. I searched online for removal instructions. What I found said to uninstall through control panel program list. It isn't listed there. I downloaded and ran Windows Defender. No luck. I ran Windows Security Essentials. No luck. I did deep scans using Webroot and Malwarebytes. No joy. I ran another adware blocker without luck. At this point, the malware is causing problems with accessing Facebook and also, malwarebytes is closing me out of some web pages where it tries to pop up, but not all. For example, I can't access the 10 day forecast on weather.com, because as soon as it tries to pop up, malwarebytes activates to get me out of there. On Facebook, it isn't malwarebytes - I'll just be browsing and suddenly I'll get the message that I can't access my account and I'll be sent back to the beginning of my feed. I have used FRST in the past. I went to download it again. When I tried to install it today I kept getting the following message: Exception EAccessViolation in module ERUNT.exe at 00003A38. Access violation at address 00403A38 in module ERUNT.exe. Read of address 0076005D. After hitting "ok" I ran FRST. The .txt file is attached, but because FRST had been run on this computer before, the Addition file was from 2014. I've attached it anyway. I've exhausted my own knowledge here and the problem is interfering with my internet use more and more. Any help would be greatly appreciated! Susan FRST_18-09-2015_10-26-24.txt Addition.txt
  2. Fix result of Farbar Recovery Tool (FRST written by Farbar) (x64) Version: 20-11-2014 Ran by Susan at 2014-11-21 12:13:40 Run:2 Running from C:\Users\Susan\Desktop Loaded Profiles: Susan & QBDataServiceUser21 (Available profiles: Susan & x3oadmin & QBDataServiceUser17 & QBDataServiceUser21 & Administrator & Guest) Boot Mode: Normal ============================================== Content of fixlist: ***************** start C:\Users\Susan\Downloads\cbsidlm-cbsi188-Gadwin_PrintScreen-ORG-10123018.exe C:\Users\Susan\Downloads\ipscan.exe 2012-04-27 15:49 - 2012-04-27 15:49 - 0000000 ____D () C:\Users\Susan\AppData\Roaming\Babylon EmptyTemp: end ***************** C:\Users\Susan\Downloads\cbsidlm-cbsi188-Gadwin_PrintScreen-ORG-10123018.exe => Moved successfully. C:\Users\Susan\Downloads\ipscan.exe => Moved successfully. "C:\Users\Susan\AppData\Roaming\Babylon" => File/Directory not found. EmptyTemp: => Removed 227.8 MB temporary data. The system needed a reboot. ==== End of Fixlog ==== Results of screen317's Security Check version 0.99.90 Windows 7 Service Pack 1 x64 (UAC is enabled) Internet Explorer 11 ``````````````Antivirus/Firewall Check:`````````````` Windows Firewall Enabled! Symantec Endpoint Protection WMI entry may not exist for antivirus; attempting automatic update. `````````Anti-malware/Other Utilities Check:````````` MVPS Hosts File Adobe Flash Player 15.0.0.223 Mozilla Firefox (33.1.1) Mozilla Thunderbird (31.2.0) Google Chrome (38.0.2125.122) Google Chrome (39.0.2171.65) Google Chrome (chrome.exe..) Google Chrome (master_preferences...) ````````Process Check: objlist.exe by Laurent```````` Norton ccSvcHst.exe Malwarebytes Anti-Malware mbamservice.exe Malwarebytes Anti-Malware mbam.exe Malwarebytes Anti-Malware mbamscheduler.exe Online Backup OnlineBackup.exe `````````````````System Health check````````````````` Total Fragmentation on Drive C: 1% ````````````````````End of Log`````````````````````` The machine is working much faster and I am not getting any alerts. I had also been having problems running search engines - I would be diverted to other web sites instead of the search results, but that is no longer happening. I did update the programs as you instructed and remove Java 71. Thank you so much for your help. Let me know if there is anything else I need to do. Susan
  3. Hi Adam, I ran the Eset scan and it found threats, mostly the babylon toolbar crap. That thing is tenacious! The log is attached as a txt file. Thank you again for your help. Susan esetlog.txt
  4. I think this is everything you wanted. I'm no longer getting the pop-up notification about the malicious website. I started at step 2 as you instructed. Here is the log from the Malwarebytes scan (with rootkit included in scan) Malwarebytes Anti-Malware www.malwarebytes.org Scan Date: 11/20/2014 Scan Time: 12:30:08 PM Logfile: Administrator: Yes Version: 2.00.3.1025 Malware Database: v2014.11.20.06 Rootkit Database: v2014.11.18.01 License: Premium Malware Protection: Enabled Malicious Website Protection: Enabled Self-protection: Disabled OS: Windows 7 Service Pack 1 CPU: x64 File System: NTFS User: Susan Scan Type: Threat Scan Result: Completed Objects Scanned: 543989 Time Elapsed: 34 min, 25 sec Memory: Enabled Startup: Enabled Filesystem: Enabled Archives: Enabled Rootkits: Enabled Heuristics: Enabled PUP: Enabled PUM: Enabled Processes: 0 (No malicious items detected) Modules: 0 (No malicious items detected) Registry Keys: 0 (No malicious items detected) Registry Values: 0 (No malicious items detected) Registry Data: 0 (No malicious items detected) Folders: 0 (No malicious items detected) Files: 85 PUP.Optional.MySearch.A, C:\Users\Guest\AppData\Roaming\Mozilla\Firefox\Profiles\17u6kq8n.default\user.js, Good: (), Bad: (user_pref("extensions.irmysearch.cr", "1759683574") , Replaced,[83bcf449b4c8f145d33fdcaa3ec7fd03] PUP.Optional.MySearch.A, C:\Users\Guest\AppData\Roaming\Mozilla\Firefox\Profiles\17u6kq8n.default\user.js, Good: (), Bad: (R&cr=1759683574&ir="); user_pref("extensions.mysearchdial.srchPrvdr"Y1L1Qzu0FtDyE0D0AtB0CyC0A0Fzz0C0E), Replaced,[f7486ecf97e56acc23efa7df6c99a55b] PUP.Optional.MySearchDial.A, C:\Users\Guest\AppData\Roaming\Mozilla\Firefox\Profiles\17u6kq8n.default\user.js, Good: (), Bad: (user_pref("extensions.mysearchdial.srchPrvdr"Y1L1Qzu0FtDyE0D0AtB0CyC0A0Fzz0C0E0E0A0DtN0D0AtDtC1N1R&cr=1759683574&ir=&q=") , Replaced,[bf80f34a91eba1956caf9aec33d2a35d] PUP.Optional.MySearchDial.A, C:\Users\Guest\AppData\Roaming\Mozilla\Firefox\Profiles\17u6kq8n.default\user.js, Good: (), Bad: (dr"Y1L1Qzu0FtDyE0D0AtB0CyC0A0Fzz0C0E0E0A0DtN0D0AtDtC1N1R&cr=), Replaced,[b48bbf7e5c2086b050cbef9716ef5fa1] PUP.Optional.MySearchDial.A, C:\Users\Guest\AppData\Roaming\Mozilla\Firefox\Profiles\17u6kq8n.default\user.js, Good: (), Bad: (759683574&ir="); user_pref("extensions.mysearchdial.), Replaced,[211ef6477c009c9af12a5a2c39cc4db3] PUP.Optional.MySearchDial.A, C:\Users\Guest\AppData\Roaming\Mozilla\Firefox\Profiles\17u6kq8n.default\user.js, Good: (), Bad: (&cr=1759683574&ir="); user_pref("extensions.mysearc), Replaced,[d96653ea90eca393fd1ec1c56b9a53ad] PUP.Optional.MySearchDial.A, C:\Users\Guest\AppData\Roaming\Mozilla\Firefox\Profiles\17u6kq8n.default\user.js, Good: (), Bad: (R&cr=1759683574&ir="); user_pref("extensions.mysearc), Replaced,[d56a023be29a60d68f8cb1d5d2339070] PUP.Optional.MySearchDial.A, C:\Users\Guest\AppData\Roaming\Mozilla\Firefox\Profiles\17u6kq8n.default\user.js, Good: (), Bad: (&cr=1759683574&ir="); user_pref("extensions.mysearchdial.srchP), Replaced,[f44b86b7106c71c51605b2d47d880ff1] PUP.Optional.MySearchDial.A, C:\Users\Guest\AppData\Roaming\Mozilla\Firefox\Profiles\17u6kq8n.default\user.js, Good: (), Bad: (3574&ir="); user_pref("extensions.mysearchdial.srchPrvdr"Y), Replaced,[8ab5f84563192d09a07b91f5b154ec14] PUP.Optional.MySearchDial.A, C:\Users\Guest\AppData\Roaming\Mozilla\Firefox\Profiles\17u6kq8n.default\user.js, Good: (), Bad: (59683574&ir="); user_pref("extensions.mysearchdial.srchP), Replaced,[75cade5f4933f73fc259c5c11fe65fa1] PUP.Optional.MySearchDial.A, C:\Users\Guest\AppData\Roaming\Mozilla\Firefox\Profiles\17u6kq8n.default\user.js, Good: (), Bad: (1759683574&ir="); user_pref("extensions.mysearchdial.), Replaced,[162983bafb81c076f229b3d32fd6f40c] PUP.Optional.MySearchDial.A, C:\Users\Guest\AppData\Roaming\Mozilla\Firefox\Profiles\17u6kq8n.default\user.js, Good: (), Bad: (cr=1759683574&ir="); user_pref("extensions.mysearchd), Replaced,[61dec6775a221521c65546402adbdf21] PUP.Optional.MySearchDial.A, C:\Users\Guest\AppData\Roaming\Mozilla\Firefox\Profiles\17u6kq8n.default\user.js, Good: (), Bad: (&cr=1759683574&ir="); user_pref("extensions.mysea), Replaced,[1a25003d59234ee889923c4aea1b9769] PUP.Optional.MySearchDial.A, C:\Users\Guest\AppData\Roaming\Mozilla\Firefox\Profiles\17u6kq8n.default\user.js, Good: (), Bad: (l.R&cr=1759683574&ir="); user_pref("extensions.), Replaced,[211e5edf9be192a4b16adda9dc2959a7] PUP.Optional.MySearchDial.A, C:\Users\Guest\AppData\Roaming\Mozilla\Firefox\Profiles\17u6kq8n.default\user.js, Good: (), Bad: (ial.R&cr=1759683574&ir="); user_pref("extensio), Replaced,[013e93aa82fa37ff26f5f19543c210f0] PUP.Optional.MySearchDial.A, C:\Users\Guest\AppData\Roaming\Mozilla\Firefox\Profiles\17u6kq8n.default\user.js, Good: (), Bad: (iial.R&cr=1759683574&ir="); user_pref("extensions.mysearchdial.srchPrvdr"Y1L1Qzu0F), Replaced,[af903b02c1bb64d2d447f59143c28878] PUP.Optional.MySearchDial.A, C:\Users\Guest\AppData\Roaming\Mozilla\Firefox\Profiles\17u6kq8n.default\user.js, Good: (), Bad: (pref("extensions.mysearchdial.srchPrvdr"Y1L1Qzu0FtDy), Replaced,[8ab592ab1d5f330303185f2751b406fa] PUP.Optional.MySearchDial.A, C:\Users\Guest\AppData\Roaming\Mozilla\Firefox\Profiles\17u6kq8n.default\user.js, Good: (), Bad: (ial.R&cr=1759683574&ir="); user_pref("extensions.my), Replaced,[023d1e1fb5c71620c05b5d29a65f51af] PUP.Optional.MySearchDial.A, C:\Users\Guest\AppData\Roaming\Mozilla\Firefox\Profiles\17u6kq8n.default\user.js, Good: (), Bad: (R&cr=1759683574&ir="); user_pref("extensions.mysearchdial.srchPrvdr"Y1L1Qzu0FtDyE0D0AtB0CyC0A0Fzz0C0E0E), Replaced,[b689b885cab2b28428f3ee9892731ce4] PUP.Optional.MySearchDial.A, C:\Users\Guest\AppData\Roaming\Mozilla\Firefox\Profiles\17u6kq8n.default\user.js, Good: (), Bad: (archdial.srchPrvdr"Y1L1Qzu0FtDyE0D0AtB0CyC0), Replaced,[85ba82bb621aac8af8234d398f76b14f] PUP.Optional.MySearchDial.A, C:\Users\Susan\AppData\Roaming\Mozilla\Firefox\Profiles\5fl6att0.default\prefs.js, Good: (), Bad: (user_pref("extensions.mysearchdial.AL", 2) , Replaced,[90af47f6b6c6d16542d81d69c93cd12f] PUP.Optional.MySearchDial.A, C:\Users\Susan\AppData\Roaming\Mozilla\Firefox\Profiles\5fl6att0.default\prefs.js, Good: (), Bad: (ser Preferences /* Do not edit this file. * * If ), Replaced,[1926f4496d0f42f455c5374f689dac54] PUP.Optional.MySearchDial.A, C:\Users\Susan\AppData\Roaming\Mozilla\Firefox\Profiles\5fl6att0.default\prefs.js, Good: (), Bad: (es /* Do not edit this file. * * If you make changes to this file while the ap), Replaced,[102f1d20710bf5418f8b5036e421f60a] PUP.Optional.MySearchDial.A, C:\Users\Susan\AppData\Roaming\Mozilla\Firefox\Profiles\5fl6att0.default\prefs.js, Good: (), Bad: (e. * * If you make changes to this file while the application is running, * the changes will be overwritten when the application exits. * * To make ), Replaced,[380790ad87f5b97d88920c7adf267d83] PUP.Optional.MySearchDial.A, C:\Users\Susan\AppData\Roaming\Mozilla\Firefox\Profiles\5fl6att0.default\prefs.js, Good: (), Bad: (ing, * the changes will be overwritten when the appl), Replaced,[b68909340a721f1756c4f19550b51fe1] PUP.Optional.MySearchDial.A, C:\Users\Susan\AppData\Roaming\Mozilla\Firefox\Profiles\5fl6att0.default\prefs.js, Good: (), Bad: (nces /* Do not edit this file. * * If you ), Replaced,[89b61726ec9084b26fab285eae57d729] PUP.Optional.MySearchDial.A, C:\Users\Susan\AppData\Roaming\Mozilla\Firefox\Profiles\5fl6att0.default\prefs.js, Good: (), Bad: (eferences /* Do not edit this file. * * If yo), Replaced,[95aa78c52458e84e1bff6e188c7928d8] PUP.Optional.MySearchDial.A, C:\Users\Susan\AppData\Roaming\Mozilla\Firefox\Profiles\5fl6att0.default\prefs.js, Good: (), Bad: (rences /* Do not edit this file. * * If you), Replaced,[df60c97436465fd7c357cbbbc24328d8] PUP.Optional.MySearchDial.A, C:\Users\Susan\AppData\Roaming\Mozilla\Firefox\Profiles\5fl6att0.default\prefs.js, Good: (), Bad: (ferences /* Do not edit this file. * * If you), Replaced,[320d2815b5c7ca6c1109afd7b055bc44] PUP.Optional.MySearchDial.A, C:\Users\Susan\AppData\Roaming\Mozilla\Firefox\Profiles\5fl6att0.default\prefs.js, Good: (), Bad: (rences /* Do not edit this file. * * If y), Replaced,[d36cb687e09c5fd75bbff294a46115eb] PUP.Optional.MySearchDial.A, C:\Users\Susan\AppData\Roaming\Mozilla\Firefox\Profiles\5fl6att0.default\prefs.js, Good: (), Bad: (references /* Do not edit this file. * * If you make changes to this file while the application is running, * the changes will be overwritten when the application exits. * * To make a manual change to preferences, you c), Replaced,[8ab5b9845725e5511cfea0e6de27956b] PUP.Optional.MySearchDial.A, C:\Users\Susan\AppData\Roaming\Mozilla\Firefox\Profiles\5fl6att0.default\prefs.js, Good: (), Bad: ( * To make a manual change to preferences, you can visit the), Replaced,[b98642fbdaa2191d78a26e18c73ed927] PUP.Optional.MySearchDial.A, C:\Users\Susan\AppData\Roaming\Mozilla\Firefox\Profiles\5fl6att0.default\prefs.js, Good: (), Bad: ( /* Do not edit this file. * * If you make changes), Replaced,[77c887b6780437ff140635518184ad53] PUP.Optional.MySearchDial.A, C:\Users\Susan\AppData\Roaming\Mozilla\Firefox\Profiles\5fl6att0.default\prefs.js, Good: (), Bad: (ces /* Do not edit this file. * * If you ma), Replaced,[6fd074c9621ab1850c0eaed8957050b0] PUP.Optional.MySearchDial.A, C:\Users\Susan\AppData\Roaming\Mozilla\Firefox\Profiles\5fl6att0.default\prefs.js, Good: (), Bad: (ferences /* Do not edit this file. * * If you make changes to this file while the application is running, * the changes will be overwritten when the application exits. * * To make a manual change to preferences, you can v), Replaced,[5ee17bc2f389ee48b466afd755b01de3] PUP.Optional.MySearchDial.A, C:\Users\Susan\AppData\Roaming\Mozilla\Firefox\Profiles\5fl6att0.default\prefs.js, Good: (), Bad: ( To make a manual change to preferences, you can visit the ), Replaced,[71cecd704d2f63d31901c5c15fa6c838] PUP.Optional.MySearchDial.A, C:\Users\Susan\AppData\Roaming\Mozilla\Firefox\Profiles\5fl6att0.default\prefs.js, Good: (), Bad: ( /* Do not edit this file. * * If you make changes to t), Replaced,[57e88cb10a72a690a872483e46bf748c] PUP.Optional.MySearchDial.A, C:\Users\Susan\AppData\Roaming\Mozilla\Firefox\Profiles\5fl6att0.default\prefs.js, Good: (), Bad: ( /* Do not edit this file. * * If you make changes to this ), Replaced,[ce71bf7e3a4283b367b393f30203ee12] PUP.Optional.MySearchDial.A, C:\Users\Susan\AppData\Roaming\Mozilla\Firefox\Profiles\5fl6att0.default\prefs.js, Good: (), Bad: (* Do not edit this file. * * If you make changes), Replaced,[71ce71ccbebe84b2fb1fc3c351b4aa56] PUP.Optional.MySearchDial.A, C:\Users\Susan\AppData\Roaming\Mozilla\Firefox\Profiles\5fl6att0.default\prefs.js, Good: (), Bad: (rences /* Do not edit this file. * * If you make changes to this file while the application is running, * the changes will be overwritten when the application exits. * * To make a manual change to preferences, you can visit th), Replaced,[73cc5be216665adc26f4c5c15da8c33d] PUP.Optional.MySearchDial.A, C:\Users\Susan\AppData\Roaming\Mozilla\Firefox\Profiles\5fl6att0.default\prefs.js, Good: (), Bad: (ake a manual change to preferences, you can visit the ), Replaced,[49f6aa9315678caa8d8d4541759018e8] PUP.Optional.MySearchDial.A, C:\Users\Susan\AppData\Roaming\Mozilla\Firefox\Profiles\5fl6att0.default\prefs.js, Good: (), Bad: (nces /* Do not edit this file. * * If you make c), Replaced,[0c330f2e7309d561d743671fc1444cb4] PUP.Optional.MySearchDial.A, C:\Users\Susan\AppData\Roaming\Mozilla\Firefox\Profiles\5fl6att0.default\prefs.js, Good: (), Bad: (ferences /* Do not edit this file. * * If you ), Replaced,[9da23c018cf0aa8c45d561255baa50b0] PUP.Optional.MySearchDial.A, C:\Users\Susan\AppData\Roaming\Mozilla\Firefox\Profiles\5fl6att0.default\prefs.js, Good: (), Bad: (ences /* Do not edit this file. * * If you make ), Replaced,[cb7435080a72ce6843d73d492bda25db] PUP.Optional.MySearchDial.A, C:\Users\Susan\AppData\Roaming\Mozilla\Firefox\Profiles\5fl6att0.default\prefs.js, Good: (), Bad: (ces /* Do not edit this file. * * If you make changes to t), Replaced,[46f93c01275562d452c8473f37ce28d8] PUP.Optional.Babylon.A, C:\Users\Susan\AppData\Roaming\Mozilla\Firefox\Profiles\5fl6att0.default\prefs.js, Good: (), Bad: (user_pref("extensions.BabylonToolbar_i.aflt", "babsst") , Replaced,[4ff03effff7dcf67e73bc7bf7c898f71] PUP.Optional.Babylon.A, C:\Users\Susan\AppData\Roaming\Mozilla\Firefox\Profiles\5fl6att0.default\prefs.js, Good: (), Bad: (nces /* Do not edit this file. * * If you mak), Replaced,[67d85ae3d5a752e4988adaac65a05da3] PUP.Optional.Babylon.A, C:\Users\Susan\AppData\Roaming\Mozilla\Firefox\Profiles\5fl6att0.default\prefs.js, Good: (), Bad: (ferences /* Do not edit this file. * * If you make changes ), Replaced,[f847f14c8cf0e452f1310284c73efb05] PUP.Optional.Babylon.A, C:\Users\Susan\AppData\Roaming\Mozilla\Firefox\Profiles\5fl6att0.default\prefs.js, Good: (), Bad: ( Do not edit this file. * * If you make changes to this file while the applicati), Replaced,[9ca354e90d6f181e1c068cfa60a5c937] PUP.Optional.Babylon.A, C:\Users\Susan\AppData\Roaming\Mozilla\Firefox\Profiles\5fl6att0.default\prefs.js, Good: (), Bad: (file. * * If you make changes to this file while the application is running,), Replaced,[0a350736c6b6ad89889a5d29fb0a59a7] PUP.Optional.Babylon.A, C:\Users\Susan\AppData\Roaming\Mozilla\Firefox\Profiles\5fl6att0.default\prefs.js, Good: (), Bad: (his file. * * If you make changes to this file while th), Replaced,[8cb31e1f96e6bf77c65c6026867f7f81] PUP.Optional.Babylon.A, C:\Users\Susan\AppData\Roaming\Mozilla\Firefox\Profiles\5fl6att0.default\prefs.js, Good: (), Bad: (s /* Do not edit this file. * * If you make change), Replaced,[310e221ba3d95dd92cf65e28c34208f8] PUP.Optional.Babylon.A, C:\Users\Susan\AppData\Roaming\Mozilla\Firefox\Profiles\5fl6att0.default\prefs.js, Good: (), Bad: (* Do not edit this file. * * If you make changes to this), Replaced,[40ff58e5295373c34fd37a0cd62fa45c] PUP.Optional.Babylon.A, C:\Users\Susan\AppData\Roaming\Mozilla\Firefox\Profiles\5fl6att0.default\prefs.js, Good: (), Bad: ( /* Do not edit this file. * * If you make changes), Replaced,[6bd40e2fc0bc3afc0a18c0c6a065f709] PUP.Optional.Babylon.A, C:\Users\Susan\AppData\Roaming\Mozilla\Firefox\Profiles\5fl6att0.default\prefs.js, Good: (), Bad: (ces /* Do not edit this file. * * If you make c), Replaced,[ea552b12c7b5b3832bf7d3b3ca3bfb05] PUP.Optional.Babylon.A, C:\Users\Susan\AppData\Roaming\Mozilla\Firefox\Profiles\5fl6att0.default\prefs.js, Good: (), Bad: (rences /* Do not edit this file. * * If you make ), Replaced,[61de62db86f69e9832f0fa8cee178f71] PUP.Optional.Babylon.A, C:\Users\Susan\AppData\Roaming\Mozilla\Firefox\Profiles\5fl6att0.default\prefs.js, Good: (), Bad: (nces /* Do not edit this file. * * If you make chan), Replaced,[9ca390ad7804e74f26fce6a012f3669a] PUP.Optional.Babylon.A, C:\Users\Susan\AppData\Roaming\Mozilla\Firefox\Profiles\5fl6att0.default\prefs.js, Good: (), Bad: (es /* Do not edit this file. * * If you make changes to this ), Replaced,[330cae8fa2da3afc38eaabdbe91ca060] PUP.Optional.Babylon.A, C:\Users\Susan\AppData\Roaming\Mozilla\Firefox\Profiles\5fl6att0.default\prefs.js, Good: (), Bad: (o not edit this file. * * If you make changes to this f), Replaced,[6fd08db05a2288ae4dd5bcca1aeb54ac] PUP.Optional.Babylon.A, C:\Users\Susan\AppData\Roaming\Mozilla\Firefox\Profiles\5fl6att0.default\user.js, Good: (), Bad: (user_pref("extensions.BabylonToolbar_i.tlbrId", "base") , Replaced,[5ce32617225abe7803a7fe87ba4bfb05] PUP.Optional.Babylon.A, C:\Users\Susan\AppData\Roaming\Mozilla\Firefox\Profiles\5fl6att0.default\user.js, Good: (), Bad: (0000000000889ffab086aa"); user_pref("extensone"); user_), Replaced,[eb544cf1116b48ee6545ea9b6b9a3dc3] PUP.Optional.MySearch.A, C:\Users\Susan\AppData\Roaming\Mozilla\Firefox\Profiles\5fl6att0.default\user.js, Good: (), Bad: (user_pref("extensions.irmysearch.cr", "1759683574") , Replaced,[16296dd0f58776c0739f6125a75e40c0] PUP.Optional.MySearch.A, C:\Users\Susan\AppData\Roaming\Mozilla\Firefox\Profiles\5fl6att0.default\user.js, Good: (), Bad: (0000000000889ffab086aa"); user_pref("extensone"); user_pref("extensions.BabylonToolbar_i.tlbrId", "base"); user_pref("extensions.BabylonToolbar_i.instlRe), Replaced,[1c23dd60fb8190a653bf8bfbb15440c0] PUP.Optional.MySearchDial.A, C:\Users\Susan\AppData\Roaming\Mozilla\Firefox\Profiles\5fl6att0.default\user.js, Good: (), Bad: (user_pref("extensions.mysearchdial.srchPrvdr", "Mysearchdial") , Replaced,[e45bc677f08c73c36caf10762adb8b75] PUP.Optional.MySearchDial.A, C:\Users\Susan\AppData\Roaming\Mozilla\Firefox\Profiles\5fl6att0.default\user.js, Good: (), Bad: (0889ffab086aa"); user_pref("extensone"); user_pr), Replaced,[5be4aa93304c43f335e6bec8c93c6799] PUP.Optional.MySearchDial.A, C:\Users\Susan\AppData\Roaming\Mozilla\Firefox\Profiles\5fl6att0.default\user.js, Good: (), Bad: (ad000000000000889ffab086aa"); user_pref("extensone")), Replaced,[79c6a499b5c7d95de239681e63a22ad6] PUP.Optional.MySearchDial.A, C:\Users\Susan\AppData\Roaming\Mozilla\Firefox\Profiles\5fl6att0.default\user.js, Good: (), Bad: (000000000889ffab086aa"); user_pref("extensone"); user_pref("extensions.BabylonToolbar_i.tlbrId", "base"); user_pref("extensions.BabylonToolbar_i.instlRef", "sst"); user_pref("extensions.mysearchdial.srchPrvdr", "Mysearchdial"), Replaced,[ed52d26b5428d660bf5c5234c73e5ea2] PUP.Optional.MySearchDial.A, C:\Users\Susan\AppData\Roaming\Mozilla\Firefox\Profiles\5fl6att0.default\user.js, Good: (), Bad: (ref("extensions.mysearchdial.srchPrvdr", "Mysearchdial"); u), Replaced,[f14e3508c8b446f05ac15d2951b4e61a] PUP.Optional.MySearchDial.A, C:\Users\Susan\AppData\Roaming\Mozilla\Firefox\Profiles\5fl6att0.default\user.js, Good: (), Bad: (0000889ffab086aa"); user_pref("extensone"); user_pref), Replaced,[d96648f5f28ab77ff02bf6905fa6fc04] PUP.Optional.MySearchDial.A, C:\Users\Susan\AppData\Roaming\Mozilla\Firefox\Profiles\5fl6att0.default\user.js, Good: (), Bad: (000000000889ffab086aa"); user_pref("extensone"); use), Replaced,[94abf647512bf2441605b2d410f5da26] PUP.Optional.MySearchDial.A, C:\Users\Susan\AppData\Roaming\Mozilla\Firefox\Profiles\5fl6att0.default\user.js, Good: (), Bad: (0000000000889ffab086aa"); user_pref("extensone"); use), Replaced,[2a1586b7324a9b9bea31f591b64f02fe] PUP.Optional.MySearchDial.A, C:\Users\Susan\AppData\Roaming\Mozilla\Firefox\Profiles\5fl6att0.default\user.js, Good: (), Bad: (000000000889ffab086aa"); user_pref("extensone"); user_pref("ext), Replaced,[2619132aa0dc12243edd176f47be738d] PUP.Optional.MySearchDial.A, C:\Users\Susan\AppData\Roaming\Mozilla\Firefox\Profiles\5fl6att0.default\user.js, Good: (), Bad: (89ffab086aa"); user_pref("extensone"); user_pref("extension), Replaced,[2a159ba282fa0e28e338493d80852cd4] PUP.Optional.MySearchDial.A, C:\Users\Susan\AppData\Roaming\Mozilla\Firefox\Profiles\5fl6att0.default\user.js, Good: (), Bad: (000889ffab086aa"); user_pref("extensone"); user_pref("ext), Replaced,[80bfe05d81fbee4868b36323699c758b] PUP.Optional.MySearchDial.A, C:\Users\Susan\AppData\Roaming\Mozilla\Firefox\Profiles\5fl6att0.default\user.js, Good: (), Bad: (00000889ffab086aa"); user_pref("extensone"); user_pref), Replaced,[0e31d469522a74c246d5c2c426df30d0] PUP.Optional.MySearchDial.A, C:\Users\Susan\AppData\Roaming\Mozilla\Firefox\Profiles\5fl6att0.default\user.js, Good: (), Bad: (00000000889ffab086aa"); user_pref("extensone"); user_), Replaced,[53ecea53651758de65b67610f80db54b] PUP.Optional.MySearchDial.A, C:\Users\Susan\AppData\Roaming\Mozilla\Firefox\Profiles\5fl6att0.default\user.js, Good: (), Bad: (000000000889ffab086aa"); user_pref("extensone"); u), Replaced,[2b14e05da3d92c0aa17aa0e638cdcd33] PUP.Optional.MySearchDial.A, C:\Users\Susan\AppData\Roaming\Mozilla\Firefox\Profiles\5fl6att0.default\user.js, Good: (), Bad: (000000000000889ffab086aa"); user_pref("extensone"), Replaced,[68d716273a423204dc3fc9bd1de89868] PUP.Optional.MySearchDial.A, C:\Users\Susan\AppData\Roaming\Mozilla\Firefox\Profiles\5fl6att0.default\user.js, Good: (), Bad: (ad000000000000889ffab086aa"); user_pref("extenso), Replaced,[71ce44f9d7a5251140dbccbaa461c33d] PUP.Optional.MySearchDial.A, C:\Users\Susan\AppData\Roaming\Mozilla\Firefox\Profiles\5fl6att0.default\user.js, Good: (), Bad: (ead000000000000889ffab086aa"); user_pref("extensone"); user_pref("extensions.Babylo), Replaced,[93ac4af395e7af87bf5ccdb9a85da060] PUP.Optional.MySearchDial.A, C:\Users\Susan\AppData\Roaming\Mozilla\Firefox\Profiles\5fl6att0.default\user.js, Good: (), Bad: (_pref("extensone"); user_pref("extensions.BabylonTo), Replaced,[c07f89b482faaf871a01671f3acb38c8] PUP.Optional.MySearchDial.A, C:\Users\Susan\AppData\Roaming\Mozilla\Firefox\Profiles\5fl6att0.default\user.js, Good: (), Bad: (ad000000000000889ffab086aa"); user_pref("extensone") , Replaced,[43fcb5886616a4924ecdc1c5f015867a] PUP.Optional.MySearchDial.A, C:\Users\Susan\AppData\Roaming\Mozilla\Firefox\Profiles\5fl6att0.default\user.js, Good: (), Bad: (0000000000889ffab086aa"); user_pref("extensone"); user_pref("extensions.BabylonToolbar_i.tlbrId", "base"); user_pref("extensions.BabylonToolbar_i.instlRef"), Replaced,[3a05c974f48888aecd4e6026917428d8] PUP.Optional.MySearchDial.A, C:\Users\Susan\AppData\Roaming\Mozilla\Firefox\Profiles\5fl6att0.default\user.js, Good: (), Bad: (e"); user_pref("extensions.BabylonToolbar_), Replaced,[e25d41fc95e770c67ba06620f21328d8] PUP.Optional.MySearchDial.A, C:\Users\Susan\AppData\Roaming\Mozilla\Firefox\Profiles\5fl6att0.default\user.js, Good: (), Bad: (user_pref("extensions.mysearchdial.tlbrSrchUrl", "http://start.mysearchdial.com/?f=3&a=dsites0103&cd=2XzuyEtN2Y1L1Qzu0FtDyE0D0AtB0CyC0A0Fzz0C0E0E0A0DtN0D0Tzu0SyByByCtN1L2XzutBtFtBtFtCyDtFtCyCtAtCtN1L1CzutBtAtDtC1N1R&cr=1759683574&ir=&q="), Replaced,[a49b84b9aad252e424f88bfb2ed710f0] Physical Sectors: 0 (No malicious items detected) (end) _______________ Thank you for your help. Let me know if there is anything else I need to do. I appreciate the time you took with me. Susan Fixlog.txt JRT.txt AdwCleanerS0.txt
  5. I'm not sure step one is working correctly. Here, you can see the item in my list of programs. (photo 1) When I right click on uninstall/change, I get the dialog box "do you want to let this program from an unknown publisher make changes to your computer" and I click "yes" and I get this: I am not sure "remove this manager from Add/Remove programs" will uninstall the program or just remove the item from the program list. But when I hit "close" without doing anything else, nothing changes. Should I check the box and hit close, or is there something else I should do? Thank you for your help.
  6. I keep getting the same alert every few seconds. It says "malicious website blocked" Domain: IP: 195.62.25.111 Port: 49415 Type: Inbound Process: C:\Windows\SysWOW64\Rundll32.exe I ran FRST and here are the logs: FRST.txt Scan result of Farbar Recovery Scan Tool (FRST.txt) (x64) Version: 19-11-2014 Ran by Susan (administrator) on SUSAN-LAPTOP on 19-11-2014 15:32:17 Running from C:\Users\Susan\Downloads Loaded Profiles: Susan & QBDataServiceUser21 (Available profiles: Susan & x3oadmin & QBDataServiceUser17 & QBDataServiceUser21 & Administrator & Guest) Platform: Windows 7 Professional Service Pack 1 (X64) OS Language: English (United States) Internet Explorer Version 11 Boot Mode: Normal Tutorial for Farbar Recovery Scan Tool: http://www.geekstogo.com/forum/topic/335081-frst-tutorial-how-to-use-farbar-recovery-scan-tool/ ==================== Processes (Whitelisted) ================= (If an entry is included in the fixlist, the process will be closed. The file will not be moved.) (IDT, Inc.) C:\Windows\System32\DriverStore\FileRepository\stwrt64.inf_amd64_neutral_d550fa1f2cf8996d\stacsv64.exe (Symantec Corporation) C:\Program Files (x86)\Symantec\Symantec Endpoint Protection\Smc.exe (Microsoft Corporation) C:\Windows\System32\wlanext.exe (Symantec Corporation) C:\Program Files (x86)\Common Files\Symantec Shared\ccSvcHst.exe (Dell Inc.) C:\Program Files\Dell\DW WLAN Card\WLTRYSVC.EXE (Dell Inc.) C:\Program Files\Dell\DW WLAN Card\BCMWLTRY.EXE (Acronis) C:\Program Files (x86)\Common Files\Acronis\Schedule2\schedul2.exe (Adobe Systems Incorporated) C:\Program Files (x86)\Adobe\Elements Organizer 8.0\PhotoshopElementsFileAgent.exe (Andrea Electronics Corporation) C:\Windows\System32\DriverStore\FileRepository\stwrt64.inf_amd64_neutral_d550fa1f2cf8996d\AESTSr64.exe (Acronis) C:\Program Files (x86)\Common Files\Acronis\CDP\afcdpsrv.exe (Apple Inc.) C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe (Apple Inc.) C:\Program Files\Bonjour\mDNSResponder.exe (Broadcom Corporation.) C:\Program Files\WIDCOMM\Bluetooth Software\btwdins.exe (CANON INC.) C:\Program Files\Canon\DIAS\CnxDIAS.exe (HP) C:\Program Files (x86)\HP\HPLaserJetService\HPLaserJetService.exe (HP) C:\Windows\System32\HPSIsvc.exe (Intel Corporation) C:\Program Files (x86)\Intel\Intel® Management Engine Components\LMS\LMS.exe (Malwarebytes Corporation) C:\Program Files (x86)\Malwarebytes Anti-Malware\mbamscheduler.exe (Malwarebytes Corporation) C:\Program Files (x86)\Malwarebytes Anti-Malware\mbamservice.exe (Intuit) C:\Program Files (x86)\Common Files\Intuit\QuickBooks\QBCFMonitorService.exe () C:\Program Files (x86)\Common Files\Intuit\DataProtect\QBIDPService.exe (Symantec Corporation) C:\Program Files (x86)\Symantec\Symantec Endpoint Protection\Rtvscan.exe (TeamViewer GmbH) C:\Program Files (x86)\TeamViewer\Version8\TeamViewer_Service.exe (Microsoft Corp.) C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE (Microsoft Corp.) C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVCM.EXE (Malwarebytes Corporation) C:\Program Files (x86)\Malwarebytes Anti-Malware\mbam.exe (Symantec Corporation) C:\Program Files (x86)\Symantec\Symantec Endpoint Protection\SmcGui.exe (Symantec Corporation) C:\Program Files (x86)\Symantec\Symantec Endpoint Protection\ProtectionUtilSurrogate.exe (TeamViewer GmbH) C:\Program Files (x86)\TeamViewer\Version8\TeamViewer.exe (TeamViewer GmbH) C:\Program Files (x86)\TeamViewer\Version8\tv_w32.exe (TeamViewer GmbH) C:\Program Files (x86)\TeamViewer\Version8\tv_x64.exe (Synaptics Incorporated) C:\Program Files\Synaptics\SynTP\SynTPEnh.exe (IDT, Inc.) C:\Program Files\IDT\WDM\sttray64.exe (Intel Corporation) C:\Windows\System32\igfxtray.exe (Intel Corporation) C:\Windows\System32\hkcmd.exe (Intel Corporation) C:\Windows\System32\igfxpers.exe (Dell Inc.) C:\Program Files\Dell\QuickSet\quickset.exe () C:\Program Files (x86)\STMicroelectronics\AccelerometerP11\FF_Protection.exe (Dell Inc.) C:\Program Files\Dell\DW WLAN Card\WLTRAY.EXE (Microsoft) C:\dell\DBRM\Reminder\DbrmTrayicon.exe (Acronis) C:\Program Files (x86)\Common Files\Acronis\Schedule2\schedhlp.exe (Samsung Electronics Co., Ltd.) C:\Program Files (x86)\Samsung\Samsung New PC Studio\NPSAgent.exe (Intuit, Inc.) C:\Program Files (x86)\Intuit\QuickBooks 2011\QBDBMgrN.exe (Synaptics Incorporated) C:\Program Files\Synaptics\SynTP\SynTPHelper.exe (SwapDrive, Inc.) C:\Program Files\Online Backup\OnlineBackup.exe (Macrovision Corporation) C:\ProgramData\Macrovision\FLEXnet Connect\6\ISUSPM.exe (Microsoft Corporation) C:\Windows\System32\rundll32.exe (Microsoft Corporation) C:\Windows\SysWOW64\rundll32.exe (Gadwin Systems) C:\Program Files\Gadwin\Gadwin PrintScreen\PrintScreen64.exe (Dell) C:\Users\Susan\AppData\Local\Apps\2.0\JOD2ML11.M8R\D21JOYNJ.P46\dell..tion_0f612f649c4a10af_0005.0004_3ddfe37344028d2c\DellSystemDetect.exe (Acronis) C:\Program Files (x86)\Acronis\TrueImageHome\TrueImageMonitor.exe (Intel Corporation) C:\Program Files (x86)\Intel\Intel® Management Engine Components\UNS\UNS.exe (Mozilla Corporation) C:\Program Files (x86)\Mozilla Firefox\firefox.exe (Mozilla Corporation) C:\Program Files (x86)\Mozilla Thunderbird\thunderbird.exe (Software Technology, Inc.) C:\Program Files (x86)\Tabs3\tbmain.exe (Software Technology, Inc.) C:\Program Files (x86)\Tabs3\dropbox.exe (Microsoft Corporation) C:\Windows\splwow64.exe (PC-Doctor, Inc.) C:\Program Files\My Dell\imstrayicon.exe (Symantec Corporation) C:\Program Files (x86)\Symantec\Symantec Endpoint Protection\SymCorpUI.exe ==================== Registry (Whitelisted) ================== (If an entry is included in the fixlist, the registry item will be restored to default or removed. The file will not be moved.) HKLM\...\Run: [synTPEnh] => C:\Program Files\Synaptics\SynTP\SynTPEnh.exe [1894696 2010-01-07] (Synaptics Incorporated) HKLM\...\Run: [sysTrayApp] => C:\Program Files\IDT\WDM\sttray64.exe [487424 2010-04-07] (IDT, Inc.) HKLM\...\Run: [QuickSet] => C:\Program Files\Dell\QuickSet\QuickSet.exe [4119920 2010-01-15] (Dell Inc.) HKLM\...\Run: [FreeFallProtection] => C:\Program Files (x86)\STMicroelectronics\AccelerometerP11\FF_Protection.exe [727664 2010-10-01] () HKLM\...\Run: [broadcom Wireless Manager UI] => C:\Program Files\Dell\DW WLAN Card\WLTRAY.exe [5712896 2011-01-25] (Dell Inc.) HKLM\...\Run: [DBRMTray] => C:\Dell\DBRM\Reminder\DbrmTrayIcon.exe [206336 2010-05-20] (Microsoft) HKLM\...\Run: [Logitech Download Assistant] => C:\Windows\system32\rundll32.exe C:\Windows\System32\LogiLDA.dll,LogiFetch HKLM\...\Run: [Acronis Scheduler2 Service] => C:\Program Files (x86)\Common Files\Acronis\Schedule2\schedhlp.exe [394832 2011-06-27] (Acronis) HKLM-x32\...\Run: [TrueImageMonitor.exe] => C:\Program Files (x86)\Acronis\TrueImageHome\TrueImageMonitor.exe [5550840 2011-06-27] (Acronis) HKLM-x32\...\Run: [sunJavaUpdateSched] => C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe [271744 2014-09-26] (Oracle Corporation) HKLM\...\RunOnce: [DBRMTray] => C:\Dell\DBRM\Reminder\TrayApp.exe [7168 2010-02-04] (Microsoft) Winlogon\Notify\igfxcui: C:\Windows\system32\igfxdev.dll (Intel Corporation) HKU\S-1-5-21-3321205212-3545698059-2429287785-1000\...\Run: [AutoStartNPSAgent] => C:\Program Files (x86)\Samsung\Samsung New PC Studio\NPSAgent.exe [95576 2010-07-04] (Samsung Electronics Co., Ltd.) HKU\S-1-5-21-3321205212-3545698059-2429287785-1000\...\Run: [OnlineBackupScheduler] => C:\Program Files\Online Backup\OnlineBackup.exe [594760 2011-07-05] (SwapDrive, Inc.) HKU\S-1-5-21-3321205212-3545698059-2429287785-1000\...\Run: [iSUSPM] => C:\ProgramData\Macrovision\FLEXnet Connect\6\ISUSPM.exe [226904 2007-07-12] (Macrovision Corporation) HKU\S-1-5-21-3321205212-3545698059-2429287785-1000\...\Run: [MobileDocuments] => C:\Program Files (x86)\Common Files\Apple\Internet Services\ubd.exe HKU\S-1-5-21-3321205212-3545698059-2429287785-1000\...\Run: [DellSystemDetect] => C:\Users\Susan\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Dell\Dell System Detect.appref-ms HKU\S-1-5-21-3321205212-3545698059-2429287785-1000\...\Run: [GCTUCNBWPT] => rundll32 "C:\Users\Susan\AppData\Roaming\WsmSvcw.dll",Qxydqnw HKU\S-1-5-21-3321205212-3545698059-2429287785-1000\...\Run: [Gadwin PrintScreen (64-bit)] => C:\Program Files\Gadwin\Gadwin PrintScreen\PrintScreen64.exe [14634656 2014-06-19] (Gadwin Systems) HKU\S-1-5-21-3321205212-3545698059-2429287785-1000\...\MountPoints2: {23b49c26-3608-11e0-a7be-889ffab086aa} - F:\SISetup.exe HKU\S-1-5-18\...\Run: [20090604] => C:\Program Files (x86)\Broderbund\Home and Business Lawyer\encore_reg.exe [102522 2010-06-08] (DataLode, Inc.) HKU\S-1-5-18\...\RunOnce: [sPReview] => C:\Windows\System32\SPReview\SPReview.exe [301568 2013-05-28] (Microsoft Corporation) Startup: C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Startup\Install LastPass FF RunOnce.lnk ShortcutTarget: Install LastPass FF RunOnce.lnk -> C:\Program Files (x86)\Common Files\lpuninstall.exe () Startup: C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Startup\Install LastPass IE RunOnce.lnk ShortcutTarget: Install LastPass IE RunOnce.lnk -> C:\Program Files (x86)\Common Files\lpuninstall.exe () Startup: C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Startup\Intuit Data Protect.lnk ShortcutTarget: Intuit Data Protect.lnk -> C:\Program Files (x86)\Common Files\Intuit\DataProtect\IntuitDataProtect.exe (Intuit) CHR HKLM\SOFTWARE\Policies\Google: Policy restriction <======= ATTENTION ==================== Internet (Whitelisted) ==================== (If an item is included in the fixlist, if it is a registry item it will be removed or restored to default.) HKU\S-1-5-21-3321205212-3545698059-2429287785-1000\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.msn.com/?ocid=OIE9HP HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = www.google.com HKLM\SOFTWARE\Policies\Microsoft\Internet Explorer: Policy restriction <======= ATTENTION SearchScopes: HKLM -> {0633EE93-D776-472f-A0FF-E1416B8B2E3A} URL = http://search.live.com/results.aspx?q={searchTerms}&src={referrer:source?} SearchScopes: HKLM-x32 -> {0633EE93-D776-472f-A0FF-E1416B8B2E3A} URL = SearchScopes: HKU\S-1-5-21-3321205212-3545698059-2429287785-1000 -> DefaultScope {0ECDF796-C2DC-4d79-A620-CCE0C0A66CC9} URL = SearchScopes: HKU\S-1-5-21-3321205212-3545698059-2429287785-1000 -> {39CD4BD2-8B38-42E8-ACF9-0275079A0EF3} URL = http://search.findwide.com/serp?guid={BFFF3B1A-0EEA-412F-B6DE-BBBCB9F655C8}&action=default_search&serpv=22&k={searchTerms} SearchScopes: HKU\S-1-5-21-3321205212-3545698059-2429287785-1000 -> {68D9E71C-C3DD-440A-9E6A-A381191FC446} URL = http://search.yahoo.com/search?p={searchTerms}&fr=tightropetb&type=10743 SearchScopes: HKU\S-1-5-21-3321205212-3545698059-2429287785-1000 -> {C351B1BB-3F9A-4535-AEE7-E656CC0A086B} URL = BHO: TmIEPlugInBHO Class -> {1CA1377B-DC1D-4A52-9585-6E06050FAC53} -> c:\Program Files (x86)\Trend Micro\Client Server Security Agent\bho\1009\TmIEPlg.dll No File BHO: Windows Live ID Sign-in Helper -> {9030D464-4C02-4ABF-8ECC-5164760863C6} -> C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll (Microsoft Corp.) BHO: LastPass Vault -> {95D9ECF5-2A4D-4550-BE49-70D42F71296E} -> C:\Program Files (x86)\LastPass\LPToolbar_x64.dll (LastPass) BHO: Java Plug-In 2 SSV Helper -> {DBC80044-A445-435b-BC74-9C25C1C588A9} -> C:\Program Files\Java\jre6\bin\jp2ssv.dll No File BHO-x32: Adobe PDF Link Helper -> {18DF081C-E8AD-4283-A596-FA578C2EBDC3} -> C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll (Adobe Systems Incorporated) BHO-x32: TmIEPlugInBHO Class -> {1CA1377B-DC1D-4A52-9585-6E06050FAC53} -> c:\Program Files (x86)\Trend Micro\Client Server Security Agent\bho\1009\TmIEPlg32.dll No File BHO-x32: Java Plug-In SSV Helper -> {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} -> C:\Program Files (x86)\Java\jre7\bin\ssv.dll (Oracle Corporation) BHO-x32: Windows Live ID Sign-in Helper -> {9030D464-4C02-4ABF-8ECC-5164760863C6} -> C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll (Microsoft Corp.) BHO-x32: LastPass Vault -> {95D9ECF5-2A4D-4550-BE49-70D42F71296E} -> C:\Program Files (x86)\LastPass\LPToolbar.dll (LastPass) BHO-x32: Windows Live Messenger Companion Helper -> {9FDDE16B-836F-4806-AB1F-1455CBEFF289} -> C:\Program Files (x86)\Windows Live\Companion\companioncore.dll (Microsoft Corporation) BHO-x32: Adobe PDF Conversion Toolbar Helper -> {AE7CD045-E861-484f-8273-0445EE161910} -> C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll (Adobe Systems Incorporated) BHO-x32: Skype Plug-In -> {AE805869-2E5C-4ED4-8F7B-F1F7851A4497} -> C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll (Skype Technologies S.A.) BHO-x32: Java Plug-In 2 SSV Helper -> {DBC80044-A445-435b-BC74-9C25C1C588A9} -> C:\Program Files (x86)\Java\jre7\bin\jp2ssv.dll (Oracle Corporation) BHO-x32: SmartSelect Class -> {F4971EE7-DAA0-4053-9964-665D8EE6A077} -> C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll (Adobe Systems Incorporated) Toolbar: HKLM - FindWide Toolbar - {8C1B162F-E41C-469F-9F1F-CD870489DF01} - C:\Program Files (x86)\TNT2\Profiles\10743\passport64.dll No File Toolbar: HKLM - LastPass Toolbar - {9f6b5cc3-5c7b-4b5c-97af-19dec1e380e5} - C:\Program Files (x86)\LastPass\LPToolbar_x64.dll (LastPass) Toolbar: HKLM-x32 - Adobe PDF - {47833539-D0C5-4125-9FA8-0819E2EAAC93} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll (Adobe Systems Incorporated) Toolbar: HKLM-x32 - LastPass Toolbar - {9f6b5cc3-5c7b-4b5c-97af-19dec1e380e5} - C:\Program Files (x86)\LastPass\LPToolbar.dll (LastPass) Toolbar: HKU\S-1-5-21-3321205212-3545698059-2429287785-1000 -> No Name - {47833539-D0C5-4125-9FA8-0819E2EAAC93} - No File DPF: HKLM-x32 {E06E2E99-0AA1-11D4-ABA6-0060082AA75C} https://akamaicdn.webex.com/client/WBXclient-T27L10NSP25-10481/webex/ieatgpc1.cab DPF: HKLM-x32 {E2883E8F-472F-4FB0-9522-AC9BF37916A7} http://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab Handler-x32: http - {E1D2BF42-A96B-11d1-9C6B-0000F875AC61} - C:\Program Files (x86)\Common Files\SYSTEM\OLE DB\msdaipp.dll (Microsoft Corporation) Handler-x32: http - {E1D2BF40-A96B-11d1-9C6B-0000F875AC61} - C:\Program Files (x86)\Common Files\SYSTEM\OLE DB\msdaipp.dll (Microsoft Corporation) Handler-x32: https - {E1D2BF42-A96B-11d1-9C6B-0000F875AC61} - C:\Program Files (x86)\Common Files\SYSTEM\OLE DB\msdaipp.dll (Microsoft Corporation) Handler-x32: https - {E1D2BF40-A96B-11d1-9C6B-0000F875AC61} - C:\Program Files (x86)\Common Files\SYSTEM\OLE DB\msdaipp.dll (Microsoft Corporation) Handler-x32: intu-help-qb4 - {ACE22922-D07C-4860-B51B-8CF472FEC2CB} - C:\Program Files (x86)\Intuit\QuickBooks 2011\HelpAsyncPluggableProtocol.dll (Intuit, Inc.) Handler-x32: msdaipp - {E1D2BF42-A96B-11d1-9C6B-0000F875AC61} - C:\Program Files (x86)\Common Files\SYSTEM\OLE DB\msdaipp.dll (Microsoft Corporation) Handler-x32: msdaipp - {E1D2BF40-A96B-11d1-9C6B-0000F875AC61} - C:\Program Files (x86)\Common Files\SYSTEM\OLE DB\msdaipp.dll (Microsoft Corporation) Handler-x32: qbwc - {FC598A64-626C-4447-85B8-53150405FD57} - mscoree.dll (Microsoft Corporation) Handler-x32: skype-ie-addon-data - {91774881-D725-4E58-B298-07617B9B86A8} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll (Skype Technologies S.A.) Handler-x32: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~2\COMMON~1\Skype\SKYPE4~1.DLL (Skype Technologies) Handler: tmpx - {0E526CB5-7446-41D1-A403-19BFE95E8C23} - c:\Program Files (x86)\Trend Micro\Client Server Security Agent\bho\1009\TmIEPlg32.dll No File Filter: text/xml - {807553E5-5146-11D5-A672-00B0D022E945} - No File Hosts: There are more than one entry in Hosts. See Hosts section of Addition.txt Tcpip\Parameters: [DhcpNameServer] 10.4.0.10 10.4.0.1 Tcpip\..\Interfaces\{8269F7AE-3E5D-4D5D-A6A5-97DBBFE5AF27}: [NameServer] 65.106.1.196,65.106.7.196 Tcpip\..\Interfaces\{B9D8B25D-52A0-45E5-87AF-C5C3F3FD4CE8}: [NameServer] 65.106.1.196,65.106.7.196 Tcpip\..\Interfaces\{C81A2156-43E2-4885-A097-C646E5AF268D}: [NameServer] 65.106.1.196,65.106.7.196 FireFox: ======== FF ProfilePath: C:\Users\Susan\AppData\Roaming\Mozilla\Firefox\Profiles\5fl6att0.default FF DefaultSearchUrl: hxxp://www.searchcanvas.com/web?ot=7&q= FF Plugin: @adobe.com/FlashPlayer -> C:\Windows\system32\Macromed\Flash\NPSWF64_15_0_0_223.dll () FF Plugin: @lastpass.com/NPLastPass -> C:\Program Files (x86)\LastPass\nplastpass64.dll (LastPass) FF Plugin: @microsoft.com/GENUINE -> disabled No File FF Plugin: @Microsoft.com/NpCtrl,version=1.0 -> c:\Program Files\Microsoft Silverlight\5.1.30514.0\npctrl.dll ( Microsoft Corporation) FF Plugin-x32: @adobe.com/FlashPlayer -> C:\Windows\SysWOW64\Macromed\Flash\NPSWF32_15_0_0_223.dll () FF Plugin-x32: @Apple.com/iTunes,version=1.0 -> C:\Program Files (x86)\iTunes\Mozilla Plugins\npitunes.dll () FF Plugin-x32: @java.com/DTPlugin,version=10.71.2 -> C:\Program Files (x86)\Java\jre7\bin\dtplugin\npDeployJava1.dll (Oracle Corporation) FF Plugin-x32: @java.com/JavaPlugin,version=10.71.2 -> C:\Program Files (x86)\Java\jre7\bin\plugin2\npjp2.dll (Oracle Corporation) FF Plugin-x32: @lastpass.com/NPLastPass -> C:\Program Files (x86)\LastPass\nplastpass64.dll (LastPass) FF Plugin-x32: @microsoft.com/GENUINE -> disabled No File FF Plugin-x32: @Microsoft.com/NpCtrl,version=1.0 -> c:\Program Files (x86)\Microsoft Silverlight\5.1.30514.0\npctrl.dll ( Microsoft Corporation) FF Plugin-x32: @microsoft.com/WLPG,version=15.4.3502.0922 -> C:\Program Files (x86)\Windows Live\Photo Gallery\NPWLPG.dll (Microsoft Corporation) FF Plugin-x32: @microsoft.com/WLPG,version=15.4.3508.1109 -> C:\Program Files (x86)\Windows Live\Photo Gallery\NPWLPG.dll (Microsoft Corporation) FF Plugin-x32: @tools.google.com/Google Update;version=3 -> C:\Program Files (x86)\Google\Update\1.3.25.11\npGoogleUpdate3.dll (Google Inc.) FF Plugin-x32: @tools.google.com/Google Update;version=9 -> C:\Program Files (x86)\Google\Update\1.3.25.11\npGoogleUpdate3.dll (Google Inc.) FF Plugin-x32: Adobe Acrobat -> C:\Program Files (x86)\Adobe\Acrobat 9.0\Acrobat\Air\nppdf32.dll (Adobe Systems Inc.) FF user.js: detected! => C:\Users\Susan\AppData\Roaming\Mozilla\Firefox\Profiles\5fl6att0.default\user.js FF Plugin ProgramFiles/Appdata: C:\Program Files (x86)\mozilla firefox\plugins\NPOFFICE.DLL (Microsoft Corporation) FF Plugin ProgramFiles/Appdata: C:\Program Files (x86)\mozilla firefox\plugins\nppdf32.dll (Adobe Systems Inc.) FF Plugin ProgramFiles/Appdata: C:\Program Files (x86)\mozilla firefox\plugins\npqtplugin.dll (Apple Inc.) FF Plugin ProgramFiles/Appdata: C:\Program Files (x86)\mozilla firefox\plugins\npqtplugin2.dll (Apple Inc.) FF Plugin ProgramFiles/Appdata: C:\Program Files (x86)\mozilla firefox\plugins\npqtplugin3.dll (Apple Inc.) FF Plugin ProgramFiles/Appdata: C:\Program Files (x86)\mozilla firefox\plugins\npqtplugin4.dll (Apple Inc.) FF Plugin ProgramFiles/Appdata: C:\Program Files (x86)\mozilla firefox\plugins\npqtplugin5.dll (Apple Inc.) FF SearchPlugin: C:\Users\Susan\AppData\Roaming\Mozilla\Firefox\Profiles\5fl6att0.default\searchplugins\searchcanvas.xml FF Extension: LastPass - C:\Users\Susan\AppData\Roaming\Mozilla\Firefox\Profiles\5fl6att0.default\Extensions\support@lastpass.com [2014-11-12] FF Extension: HP Detect - C:\Users\Susan\AppData\Roaming\Mozilla\Firefox\Profiles\5fl6att0.default\Extensions\{ab91efd4-6975-4081-8552-1b3922ed79e2} [2011-04-22] FF Extension: Adblock Plus - C:\Users\Susan\AppData\Roaming\Mozilla\Firefox\Profiles\5fl6att0.default\Extensions\{d10d0bf8-f5b5-c8b4-a8b2-2b9879e08c5d}.xpi [2014-04-19] FF Extension: Skype extension - C:\Program Files (x86)\Mozilla Firefox\extensions\{AB2CE124-6272-4b12-94A9-7303C7397BD1} [2014-11-12] FF Extension: Java Console - C:\Program Files (x86)\Mozilla Firefox\extensions\{CAFEEFAC-0016-0000-0035-ABCDEFFEDCBA} [2014-11-12] FF Extension: Java Console - C:\Program Files (x86)\Mozilla Firefox\extensions\{CAFEEFAC-0016-0000-0037-ABCDEFFEDCBA} [2014-11-12] FF HKLM-x32\...\Firefox\Extensions: [{22C7F6C6-8D67-4534-92B5-529A0EC09405}] - c:\Program Files (x86)\Trend Micro\Client Server Security Agent\bho\1009\FirefoxExtension Chrome: ======= CHR StartupUrls: Default -> "hxxp://www.facebook.com/" CHR Profile: C:\Users\Susan\AppData\Local\Google\Chrome\User Data\Default CHR Extension: (Google Slides) - C:\Users\Susan\AppData\Local\Google\Chrome\User Data\Default\Extensions\aapocclcgogkmnckokdopfmhonfmgoek [2014-11-12] CHR Extension: (Google Docs) - C:\Users\Susan\AppData\Local\Google\Chrome\User Data\Default\Extensions\aohghmighlieiainnegkcijnfilokake [2014-11-12] CHR Extension: (Google Drive) - C:\Users\Susan\AppData\Local\Google\Chrome\User Data\Default\Extensions\apdfllckaahabafndbhieahigkjlhalf [2014-11-12] CHR Extension: (Google Voice Search Hotword (Beta)) - C:\Users\Susan\AppData\Local\Google\Chrome\User Data\Default\Extensions\bepbmhgboaologfdajaanbcjmnhjmhfn [2014-11-12] CHR Extension: (YouTube) - C:\Users\Susan\AppData\Local\Google\Chrome\User Data\Default\Extensions\blpcfgokakmgnkcojhhkbfbldkacnbeo [2014-11-12] CHR Extension: (Adblock Plus) - C:\Users\Susan\AppData\Local\Google\Chrome\User Data\Default\Extensions\cfhdojbkjhnklbpkdaibdccddilifddb [2014-11-12] CHR Extension: (Google Search) - C:\Users\Susan\AppData\Local\Google\Chrome\User Data\Default\Extensions\coobgpohoikkiipiblmjeljniedjpjpf [2014-11-12] CHR Extension: (Google Sheets) - C:\Users\Susan\AppData\Local\Google\Chrome\User Data\Default\Extensions\felcaaldnbdncclmgdcncolpebgiejap [2014-11-12] CHR Extension: (LastPass: Free Password Manager) - C:\Users\Susan\AppData\Local\Google\Chrome\User Data\Default\Extensions\hdokiejnpimakedhajhdlcegeplioahd [2014-11-12] CHR Extension: (Google Wallet) - C:\Users\Susan\AppData\Local\Google\Chrome\User Data\Default\Extensions\nmmhkkegccagdldgiimedpiccmgmieda [2014-11-12] CHR Extension: (Gmail) - C:\Users\Susan\AppData\Local\Google\Chrome\User Data\Default\Extensions\pjkljhegncpnkpknbcohdijeoejaedia [2014-11-12] ==================== Services (Whitelisted) ================= (If an entry is included in the fixlist, the service will be removed from the registry. The file will not be moved unless listed separately.) R2 AESTFilters; C:\Windows\System32\DriverStore\FileRepository\stwrt64.inf_amd64_neutral_d550fa1f2cf8996d\AESTSr64.exe [89600 2009-03-03] (Andrea Electronics Corporation) R2 Canon Driver Information Assist Service; C:\Program Files\Canon\DIAS\CnxDIAS.exe [6075816 2010-08-04] (CANON INC.) R2 ccEvtMgr; C:\Program Files (x86)\Common Files\Symantec Shared\ccSvcHst.exe [108392 2010-05-06] (Symantec Corporation) R2 ccSetMgr; C:\Program Files (x86)\Common Files\Symantec Shared\ccSvcHst.exe [108392 2010-05-06] (Symantec Corporation) R2 HP LaserJet Service; C:\Program Files (x86)\HP\HPLaserJetService\HPLaserJetService.exe [136704 2009-06-24] (HP) [File not signed] S3 LiveUpdate; C:\Program Files (x86)\Symantec\LiveUpdate\LuComServer_3_3.EXE [3093880 2010-02-17] (Symantec Corporation) R2 MBAMScheduler; C:\Program Files (x86)\Malwarebytes Anti-Malware\mbamscheduler.exe [1871160 2014-10-01] (Malwarebytes Corporation) R2 MBAMService; C:\Program Files (x86)\Malwarebytes Anti-Malware\mbamservice.exe [968504 2014-10-01] (Malwarebytes Corporation) S3 PACSPTISVR-Sound_Organizer; C:\Program Files (x86)\Sony\Sound Organizer\Sony.Earth\PACSPTISVR.exe [174176 2012-11-08] (Sony Corporation) R2 QBCFMonitorService; C:\Program Files (x86)\Common Files\Intuit\QuickBooks\QBCFMonitorService.exe [45056 2010-09-30] (Intuit) [File not signed] S3 QBFCService; C:\Program Files (x86)\Common Files\Intuit\QuickBooks\FCS\Intuit.QuickBooks.FCS.exe [61440 2009-07-23] (Intuit Inc.) [File not signed] R2 QBVSS; C:\Program Files (x86)\Common Files\Intuit\DataProtect\QBIDPService.exe [1251840 2010-09-17] () [File not signed] R3 QuickBooksDB21; C:\Program Files (x86)\Intuit\QuickBooks 2011\QBDBMgrN.exe [679936 2010-04-27] (Intuit, Inc.) [File not signed] R2 SmcService; C:\Program Files (x86)\Symantec\Symantec Endpoint Protection\Smc.exe [3234848 2010-08-05] (Symantec Corporation) S4 SNAC; C:\Program Files (x86)\Symantec\Symantec Endpoint Protection\SNAC64.EXE [425800 2010-07-01] (Symantec Corporation) R2 STacSV; C:\Windows\System32\DriverStore\FileRepository\stwrt64.inf_amd64_neutral_d550fa1f2cf8996d\STacSV64.exe [247808 2010-04-07] (IDT, Inc.) R2 Symantec AntiVirus; C:\Program Files (x86)\Symantec\Symantec Endpoint Protection\Rtvscan.exe [1832072 2010-07-01] (Symantec Corporation) R2 wltrysvc; C:\Program Files\Dell\DW WLAN Card\bcmwltry.exe [5088256 2011-01-25] (Dell Inc.) [File not signed] ==================== Drivers (Whitelisted) ==================== (If an entry is included in the fixlist, the service will be removed from the registry. The file will not be moved unless listed separately.) S3 AE1000; C:\Windows\System32\DRIVERS\ae1000w7.sys [1101600 2010-03-23] (Ralink Technology Corp.) R1 eeCtrl; C:\Program Files (x86)\Common Files\Symantec Shared\EENGINE\eeCtrl64.sys [487216 2014-08-27] (Symantec Corporation) R3 EraserUtilRebootDrv; C:\Program Files (x86)\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys [142640 2014-08-27] (Symantec Corporation) R3 MBAMProtector; C:\Windows\system32\drivers\mbam.sys [25816 2014-10-01] (Malwarebytes Corporation) R3 MBAMSwissArmy; C:\Windows\system32\drivers\MBAMSwissArmy.sys [129752 2014-11-19] (Malwarebytes Corporation) R3 MBAMWebAccessControl; C:\Windows\system32\drivers\mwac.sys [63704 2014-10-01] (Malwarebytes Corporation) R3 NAVENG; C:\ProgramData\Symantec\Definitions\VirusDefs\20141117.009\eng64.sys [129752 2014-08-11] (Symantec Corporation) R3 NAVEX15; C:\ProgramData\Symantec\Definitions\VirusDefs\20141117.009\ex64.sys [2137304 2014-08-11] (Symantec Corporation) R0 PxHlpa64; C:\Windows\System32\Drivers\PxHlpa64.sys [56336 2014-10-22] (Corel Corporation) R1 SRTSP; C:\Windows\System32\Drivers\SRTSP64.SYS [447536 2010-03-08] (Symantec Corporation) R1 SRTSP; C:\Windows\SysWOW64\Drivers\SRTSP64.SYS [447536 2010-03-08] (Symantec Corporation) S3 SRTSPL; C:\Windows\System32\Drivers\SRTSPL64.SYS [482352 2010-03-08] (Symantec Corporation) S3 SRTSPL; C:\Windows\SysWOW64\Drivers\SRTSPL64.SYS [482352 2010-03-08] (Symantec Corporation) R1 SRTSPX; C:\Windows\System32\Drivers\SRTSPX64.SYS [32304 2010-03-08] (Symantec Corporation) R1 SRTSPX; C:\Windows\SysWOW64\Drivers\SRTSPX64.SYS [32304 2010-03-08] (Symantec Corporation) R3 SymEvent; C:\Windows\system32\Drivers\SYMEVENT64x86.SYS [173616 2013-01-24] (Symantec Corporation) R3 Teefer2; C:\Windows\System32\DRIVERS\teefer2.sys [64048 2009-12-28] (Symantec Corporation) S3 USBAAPL64; C:\Windows\System32\Drivers\usbaapl64.sys [52736 2012-02-15] (Apple, Inc.) [File not signed] R1 WPS; C:\Windows\system32\drivers\wpsdrvnt.sys [52784 2010-08-05] (Symantec Corporation) R3 WpsHelper; C:\Windows\system32\drivers\WpsHelper.sys [233120 2012-09-27] (Symantec Corporation) ==================== NetSvcs (Whitelisted) =================== (If an item is included in the fixlist, it will be removed from the registry. Any associated file could be listed separately to be moved.) ==================== One Month Created Files and Folders ======== (If an entry is included in the fixlist, the file\folder will be moved.) 2014-11-19 15:32 - 2014-11-19 15:33 - 00027292 _____ () C:\Users\Susan\Downloads\FRST.txt 2014-11-19 15:31 - 2014-11-19 15:32 - 00000000 ____D () C:\FRST 2014-11-19 15:29 - 2014-11-19 15:29 - 02117120 _____ (Farbar) C:\Users\Susan\Downloads\FRST64.exe 2014-11-19 11:11 - 2014-11-19 11:11 - 00000870 _____ () C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Angry IP Scanner.lnk 2014-11-19 11:11 - 2014-11-19 11:11 - 00000000 ____D () C:\Users\Susan\.swt 2014-11-19 11:11 - 2014-11-19 11:11 - 00000000 ____D () C:\Program Files\Angry IP Scanner 2014-11-19 11:10 - 2014-11-19 11:10 - 02762498 _____ () C:\Users\Susan\Downloads\ipscan-3.3.2-setup.exe 2014-11-19 10:58 - 2014-11-19 15:21 - 00129752 _____ (Malwarebytes Corporation) C:\Windows\system32\Drivers\MBAMSwissArmy.sys 2014-11-19 10:57 - 2014-11-19 10:57 - 00001108 _____ () C:\Users\Public\Desktop\Malwarebytes Anti-Malware.lnk 2014-11-19 10:57 - 2014-11-19 10:57 - 00000000 ____D () C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Malwarebytes Anti-Malware 2014-11-19 10:57 - 2014-11-19 10:57 - 00000000 ____D () C:\Program Files (x86)\Malwarebytes Anti-Malware 2014-11-19 10:57 - 2014-10-01 11:11 - 00093400 _____ (Malwarebytes Corporation) C:\Windows\system32\Drivers\mbamchameleon.sys 2014-11-19 10:57 - 2014-10-01 11:11 - 00063704 _____ (Malwarebytes Corporation) C:\Windows\system32\Drivers\mwac.sys 2014-11-19 10:57 - 2014-10-01 11:11 - 00025816 _____ (Malwarebytes Corporation) C:\Windows\system32\Drivers\mbam.sys 2014-11-19 10:56 - 2014-11-19 10:56 - 19828376 _____ (Malwarebytes Corporation ) C:\Users\Susan\Downloads\mbam-setup-2.0.3.1025.exe 2014-11-18 17:23 - 2014-11-10 22:08 - 00728064 _____ (Microsoft Corporation) C:\Windows\system32\kerberos.dll 2014-11-18 17:23 - 2014-11-10 22:08 - 00241152 _____ (Microsoft Corporation) C:\Windows\system32\pku2u.dll 2014-11-18 17:23 - 2014-11-10 21:44 - 00550912 _____ (Microsoft Corporation) C:\Windows\SysWOW64\kerberos.dll 2014-11-18 17:23 - 2014-11-10 21:44 - 00186880 _____ (Microsoft Corporation) C:\Windows\SysWOW64\pku2u.dll 2014-11-14 20:02 - 2014-11-14 19:50 - 00024251 _____ () C:\Users\Susan\Desktop\Checking-8801(16).qfx 2014-11-14 19:49 - 2014-11-14 19:50 - 00024251 _____ () C:\Users\Susan\Downloads\Checking-8801(16).qfx 2014-11-14 12:58 - 2014-11-14 12:58 - 00000000 __SHD () C:\Users\Susan\AppData\Local\EmieBrowserModeList 2014-11-13 09:41 - 2014-11-13 09:41 - 00000000 ____D () C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Java 2014-11-13 09:41 - 2014-11-13 09:40 - 00272808 _____ (Oracle Corporation) C:\Windows\SysWOW64\javaws.exe 2014-11-13 09:41 - 2014-11-13 09:40 - 00175528 _____ (Oracle Corporation) C:\Windows\SysWOW64\javaw.exe 2014-11-13 09:41 - 2014-11-13 09:40 - 00175528 _____ (Oracle Corporation) C:\Windows\SysWOW64\java.exe 2014-11-13 09:41 - 2014-11-13 09:40 - 00098216 _____ (Oracle Corporation) C:\Windows\SysWOW64\WindowsAccessBridge-32.dll 2014-11-12 12:51 - 2014-11-12 12:52 - 00000000 ____D () C:\Program Files (x86)\Mozilla Firefox 2014-11-12 11:43 - 2014-11-12 11:43 - 14147584 _____ () C:\Users\Susan\Downloads\lastpass_x64 (2).exe 2014-11-12 11:28 - 2014-11-18 14:36 - 00002185 _____ () C:\Users\Public\Desktop\Google Chrome.lnk 2014-11-12 11:28 - 2014-11-12 11:28 - 00000000 ____D () C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Google Chrome 2014-11-12 11:27 - 2014-11-19 15:32 - 00000896 _____ () C:\Windows\Tasks\GoogleUpdateTaskMachineUA.job 2014-11-12 11:27 - 2014-11-19 12:10 - 00000892 _____ () C:\Windows\Tasks\GoogleUpdateTaskMachineCore.job 2014-11-12 11:27 - 2014-11-12 11:28 - 00000000 ____D () C:\Users\Susan\AppData\Local\Google 2014-11-12 11:27 - 2014-11-12 11:27 - 00003892 _____ () C:\Windows\System32\Tasks\GoogleUpdateTaskMachineUA 2014-11-12 11:27 - 2014-11-12 11:27 - 00003640 _____ () C:\Windows\System32\Tasks\GoogleUpdateTaskMachineCore 2014-11-12 11:11 - 2014-11-11 21:42 - 00004661 _____ () C:\Users\Susan\Documents\Bookmarks.bak 2014-11-12 06:50 - 2014-11-12 06:50 - 17926832 _____ (Adobe Systems Incorporated) C:\Windows\SysWOW64\FlashPlayerInstaller.exe 2014-11-12 03:35 - 2014-10-13 21:16 - 00155064 _____ (Microsoft Corporation) C:\Windows\system32\Drivers\ksecpkg.sys 2014-11-12 03:35 - 2014-10-13 21:13 - 00683520 _____ (Microsoft Corporation) C:\Windows\system32\termsrv.dll 2014-11-12 03:35 - 2014-10-13 21:12 - 01460736 _____ (Microsoft Corporation) C:\Windows\system32\lsasrv.dll 2014-11-12 03:35 - 2014-10-13 21:09 - 00146432 _____ (Microsoft Corporation) C:\Windows\system32\msaudite.dll 2014-11-12 03:35 - 2014-10-13 21:07 - 00681984 _____ (Microsoft Corporation) C:\Windows\system32\adtschema.dll 2014-11-12 03:35 - 2014-10-13 20:50 - 00022016 _____ (Microsoft Corporation) C:\Windows\SysWOW64\secur32.dll 2014-11-12 03:35 - 2014-10-13 20:49 - 00096768 _____ (Microsoft Corporation) C:\Windows\SysWOW64\sspicli.dll 2014-11-12 03:35 - 2014-10-13 20:47 - 00146432 _____ (Microsoft Corporation) C:\Windows\SysWOW64\msaudite.dll 2014-11-12 03:35 - 2014-10-13 20:46 - 00681984 _____ (Microsoft Corporation) C:\Windows\SysWOW64\adtschema.dll 2014-11-12 03:34 - 2014-11-07 14:49 - 00388272 _____ (Microsoft Corporation) C:\Windows\system32\iedkcs32.dll 2014-11-12 03:34 - 2014-11-07 14:23 - 00341168 _____ (Microsoft Corporation) C:\Windows\SysWOW64\iedkcs32.dll 2014-11-12 03:34 - 2014-11-05 23:04 - 02724864 _____ (Microsoft Corporation) C:\Windows\system32\mshtml.tlb 2014-11-12 03:34 - 2014-11-05 23:03 - 00004096 _____ (Microsoft Corporation) C:\Windows\system32\ieetwcollectorres.dll 2014-11-12 03:34 - 2014-11-05 22:47 - 00066560 _____ (Microsoft Corporation) C:\Windows\system32\iesetup.dll 2014-11-12 03:34 - 2014-11-05 22:46 - 00048640 _____ (Microsoft Corporation) C:\Windows\system32\ieetwproxystub.dll 2014-11-12 03:34 - 2014-11-05 22:43 - 02884096 _____ (Microsoft Corporation) C:\Windows\system32\iertutil.dll 2014-11-12 03:34 - 2014-11-05 22:36 - 00054784 _____ (Microsoft Corporation) C:\Windows\system32\jsproxy.dll 2014-11-12 03:34 - 2014-11-05 22:35 - 00034304 _____ (Microsoft Corporation) C:\Windows\system32\iernonce.dll 2014-11-12 03:34 - 2014-11-05 22:31 - 00633856 _____ (Microsoft Corporation) C:\Windows\system32\ieui.dll 2014-11-12 03:34 - 2014-11-05 22:30 - 00144384 _____ (Microsoft Corporation) C:\Windows\system32\ieUnatt.exe 2014-11-12 03:34 - 2014-11-05 22:30 - 00114688 _____ (Microsoft Corporation) C:\Windows\system32\ieetwcollector.exe 2014-11-12 03:34 - 2014-11-05 22:29 - 00814080 _____ (Microsoft Corporation) C:\Windows\system32\jscript9diag.dll 2014-11-12 03:34 - 2014-11-05 22:28 - 02724864 _____ (Microsoft Corporation) C:\Windows\SysWOW64\mshtml.tlb 2014-11-12 03:34 - 2014-11-05 22:20 - 00968704 _____ (Microsoft Corporation) C:\Windows\system32\MsSpellCheckingFacility.exe 2014-11-12 03:34 - 2014-11-05 22:16 - 00490496 _____ (Microsoft Corporation) C:\Windows\system32\dxtmsft.dll 2014-11-12 03:34 - 2014-11-05 22:13 - 00501248 _____ (Microsoft Corporation) C:\Windows\SysWOW64\vbscript.dll 2014-11-12 03:34 - 2014-11-05 22:13 - 00062464 _____ (Microsoft Corporation) C:\Windows\SysWOW64\iesetup.dll 2014-11-12 03:34 - 2014-11-05 22:12 - 00047616 _____ (Microsoft Corporation) C:\Windows\SysWOW64\ieetwproxystub.dll 2014-11-12 03:34 - 2014-11-05 22:10 - 19781632 _____ (Microsoft Corporation) C:\Windows\SysWOW64\mshtml.dll 2014-11-12 03:34 - 2014-11-05 22:10 - 00064000 _____ (Microsoft Corporation) C:\Windows\SysWOW64\MshtmlDac.dll 2014-11-12 03:34 - 2014-11-05 22:07 - 00077824 _____ (Microsoft Corporation) C:\Windows\system32\JavaScriptCollectionAgent.dll 2014-11-12 03:34 - 2014-11-05 22:05 - 02277376 _____ (Microsoft Corporation) C:\Windows\SysWOW64\iertutil.dll 2014-11-12 03:34 - 2014-11-05 22:04 - 00047104 _____ (Microsoft Corporation) C:\Windows\SysWOW64\jsproxy.dll 2014-11-12 03:34 - 2014-11-05 22:03 - 00030720 _____ (Microsoft Corporation) C:\Windows\SysWOW64\iernonce.dll 2014-11-12 03:34 - 2014-11-05 22:00 - 00478208 _____ (Microsoft Corporation) C:\Windows\SysWOW64\ieui.dll 2014-11-12 03:34 - 2014-11-05 22:00 - 00092160 _____ (Microsoft Corporation) C:\Windows\system32\mshtmled.dll 2014-11-12 03:34 - 2014-11-05 21:59 - 00115712 _____ (Microsoft Corporation) C:\Windows\SysWOW64\ieUnatt.exe 2014-11-12 03:34 - 2014-11-05 21:58 - 00620032 _____ (Microsoft Corporation) C:\Windows\SysWOW64\jscript9diag.dll 2014-11-12 03:34 - 2014-11-05 21:57 - 00316928 _____ (Microsoft Corporation) C:\Windows\system32\dxtrans.dll 2014-11-12 03:34 - 2014-11-05 21:48 - 00418304 _____ (Microsoft Corporation) C:\Windows\SysWOW64\dxtmsft.dll 2014-11-12 03:34 - 2014-11-05 21:42 - 00060416 _____ (Microsoft Corporation) C:\Windows\SysWOW64\JavaScriptCollectionAgent.dll 2014-11-12 03:34 - 2014-11-05 21:41 - 00800768 _____ (Microsoft Corporation) C:\Windows\system32\msfeeds.dll 2014-11-12 03:34 - 2014-11-05 21:41 - 00716800 _____ (Microsoft Corporation) C:\Windows\system32\ie4uinit.exe 2014-11-12 03:34 - 2014-11-05 21:39 - 01359360 _____ (Microsoft Corporation) C:\Windows\system32\mshtmlmedia.dll 2014-11-12 03:34 - 2014-11-05 21:38 - 02124288 _____ (Microsoft Corporation) C:\Windows\system32\inetcpl.cpl 2014-11-12 03:34 - 2014-11-05 21:37 - 00168960 _____ (Microsoft Corporation) C:\Windows\SysWOW64\msrating.dll 2014-11-12 03:34 - 2014-11-05 21:36 - 00076288 _____ (Microsoft Corporation) C:\Windows\SysWOW64\mshtmled.dll 2014-11-12 03:34 - 2014-11-05 21:34 - 00285696 _____ (Microsoft Corporation) C:\Windows\SysWOW64\dxtrans.dll 2014-11-12 03:34 - 2014-11-05 21:30 - 14390272 _____ (Microsoft Corporation) C:\Windows\system32\ieframe.dll 2014-11-12 03:34 - 2014-11-05 21:22 - 00688640 _____ (Microsoft Corporation) C:\Windows\SysWOW64\msfeeds.dll 2014-11-12 03:34 - 2014-11-05 21:21 - 04298240 _____ (Microsoft Corporation) C:\Windows\SysWOW64\jscript9.dll 2014-11-12 03:34 - 2014-11-05 21:21 - 02051072 _____ (Microsoft Corporation) C:\Windows\SysWOW64\inetcpl.cpl 2014-11-12 03:34 - 2014-11-05 21:20 - 01155072 _____ (Microsoft Corporation) C:\Windows\SysWOW64\mshtmlmedia.dll 2014-11-12 03:34 - 2014-11-05 21:04 - 01550336 _____ (Microsoft Corporation) C:\Windows\system32\urlmon.dll 2014-11-12 03:34 - 2014-11-05 21:03 - 12819456 _____ (Microsoft Corporation) C:\Windows\SysWOW64\ieframe.dll 2014-11-12 03:34 - 2014-11-05 20:53 - 00799232 _____ (Microsoft Corporation) C:\Windows\system32\ieapfltr.dll 2014-11-12 03:34 - 2014-11-05 20:52 - 01892864 _____ (Microsoft Corporation) C:\Windows\SysWOW64\wininet.dll 2014-11-12 03:34 - 2014-11-05 20:48 - 01310208 _____ (Microsoft Corporation) C:\Windows\SysWOW64\urlmon.dll 2014-11-12 03:34 - 2014-11-05 20:47 - 00708096 _____ (Microsoft Corporation) C:\Windows\SysWOW64\ieapfltr.dll 2014-11-12 03:33 - 2014-11-05 23:03 - 25110016 _____ (Microsoft Corporation) C:\Windows\system32\mshtml.dll 2014-11-12 03:33 - 2014-11-05 22:46 - 00580096 _____ (Microsoft Corporation) C:\Windows\system32\vbscript.dll 2014-11-12 03:33 - 2014-11-05 22:44 - 00088064 _____ (Microsoft Corporation) C:\Windows\system32\MshtmlDac.dll 2014-11-12 03:33 - 2014-11-05 22:23 - 06040064 _____ (Microsoft Corporation) C:\Windows\system32\jscript9.dll 2014-11-12 03:33 - 2014-11-05 22:02 - 00199680 _____ (Microsoft Corporation) C:\Windows\system32\msrating.dll 2014-11-12 03:33 - 2014-11-05 21:17 - 02365440 _____ (Microsoft Corporation) C:\Windows\system32\wininet.dll 2014-11-12 03:32 - 2014-10-02 21:12 - 00500224 _____ (Microsoft Corporation) C:\Windows\system32\AUDIOKSE.dll 2014-11-12 03:32 - 2014-10-02 21:11 - 00680960 _____ (Microsoft Corporation) C:\Windows\system32\audiosrv.dll 2014-11-12 03:32 - 2014-10-02 21:11 - 00440832 _____ (Microsoft Corporation) C:\Windows\system32\AudioEng.dll 2014-11-12 03:32 - 2014-10-02 21:11 - 00296448 _____ (Microsoft Corporation) C:\Windows\system32\AudioSes.dll 2014-11-12 03:32 - 2014-10-02 21:11 - 00284672 _____ (Microsoft Corporation) C:\Windows\system32\EncDump.dll 2014-11-12 03:32 - 2014-10-02 20:44 - 00442880 _____ (Microsoft Corporation) C:\Windows\SysWOW64\AUDIOKSE.dll 2014-11-12 03:32 - 2014-10-02 20:44 - 00374784 _____ (Microsoft Corporation) C:\Windows\SysWOW64\AudioEng.dll 2014-11-12 03:32 - 2014-10-02 20:44 - 00195584 _____ (Microsoft Corporation) C:\Windows\SysWOW64\AudioSes.dll 2014-11-12 03:32 - 2014-08-21 01:43 - 01882624 _____ (Microsoft Corporation) C:\Windows\system32\msxml3.dll 2014-11-12 03:32 - 2014-08-21 01:40 - 00002048 _____ (Microsoft Corporation) C:\Windows\system32\msxml3r.dll 2014-11-12 03:32 - 2014-08-21 01:26 - 01237504 _____ (Microsoft Corporation) C:\Windows\SysWOW64\msxml3.dll 2014-11-12 03:32 - 2014-08-21 01:23 - 00002048 _____ (Microsoft Corporation) C:\Windows\SysWOW64\msxml3r.dll 2014-11-12 03:32 - 2014-08-11 21:02 - 00878080 _____ (Microsoft Corporation) C:\Windows\system32\IMJP10K.DLL 2014-11-12 03:32 - 2014-08-11 20:36 - 00701440 _____ (Microsoft Corporation) C:\Windows\SysWOW64\IMJP10K.DLL 2014-11-12 03:31 - 2014-09-19 04:42 - 00342016 _____ (Microsoft Corporation) C:\Windows\system32\schannel.dll 2014-11-12 03:31 - 2014-09-19 04:42 - 00314880 _____ (Microsoft Corporation) C:\Windows\system32\msv1_0.dll 2014-11-12 03:31 - 2014-09-19 04:42 - 00309760 _____ (Microsoft Corporation) C:\Windows\system32\ncrypt.dll 2014-11-12 03:31 - 2014-09-19 04:42 - 00210944 _____ (Microsoft Corporation) C:\Windows\system32\wdigest.dll 2014-11-12 03:31 - 2014-09-19 04:42 - 00086528 _____ (Microsoft Corporation) C:\Windows\system32\TSpkg.dll 2014-11-12 03:31 - 2014-09-19 04:42 - 00022016 _____ (Microsoft Corporation) C:\Windows\system32\credssp.dll 2014-11-12 03:31 - 2014-09-19 04:23 - 00259584 _____ (Microsoft Corporation) C:\Windows\SysWOW64\msv1_0.dll 2014-11-12 03:31 - 2014-09-19 04:23 - 00248832 _____ (Microsoft Corporation) C:\Windows\SysWOW64\schannel.dll 2014-11-12 03:31 - 2014-09-19 04:23 - 00221184 _____ (Microsoft Corporation) C:\Windows\SysWOW64\ncrypt.dll 2014-11-12 03:31 - 2014-09-19 04:23 - 00172032 _____ (Microsoft Corporation) C:\Windows\SysWOW64\wdigest.dll 2014-11-12 03:31 - 2014-09-19 04:23 - 00065536 _____ (Microsoft Corporation) C:\Windows\SysWOW64\TSpkg.dll 2014-11-12 03:31 - 2014-09-19 04:23 - 00017408 _____ (Microsoft Corporation) C:\Windows\SysWOW64\credssp.dll 2014-11-12 03:30 - 2014-10-24 20:57 - 00077824 _____ (Microsoft Corporation) C:\Windows\system32\packager.dll 2014-11-12 03:30 - 2014-10-24 20:32 - 00067584 _____ (Microsoft Corporation) C:\Windows\SysWOW64\packager.dll 2014-11-12 03:30 - 2014-10-09 19:57 - 03198976 _____ (Microsoft Corporation) C:\Windows\system32\win32k.sys 2014-11-12 03:29 - 2014-10-13 21:13 - 03241984 _____ (Microsoft Corporation) C:\Windows\system32\msi.dll 2014-11-12 03:29 - 2014-10-13 20:50 - 02363904 _____ (Microsoft Corporation) C:\Windows\SysWOW64\msi.dll 2014-11-12 03:27 - 2014-10-17 21:05 - 00861696 _____ (Microsoft Corporation) C:\Windows\system32\oleaut32.dll 2014-11-12 03:27 - 2014-10-17 20:33 - 00571904 _____ (Microsoft Corporation) C:\Windows\SysWOW64\oleaut32.dll 2014-11-02 10:27 - 2014-11-02 10:27 - 00001165 _____ () C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Mozilla Firefox.lnk 2014-11-02 10:27 - 2014-11-02 10:27 - 00001153 _____ () C:\Users\Public\Desktop\Mozilla Firefox.lnk 2014-11-02 10:25 - 2014-11-02 10:26 - 00244032 _____ () C:\Users\Susan\Downloads\Firefox Setup Stub 33.0.2.exe 2014-10-22 12:20 - 2014-10-22 12:20 - 00000000 ____D () C:\Users\Susan\AppData\Roaming\Sony Corporation 2014-10-22 12:15 - 2014-10-22 12:15 - 00001027 _____ () C:\Users\Public\Desktop\Sound Organizer.lnk 2014-10-22 12:15 - 2014-10-22 12:15 - 00000000 ____D () C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Sound Organizer 2014-10-22 12:12 - 2014-10-22 12:20 - 00000000 ____D () C:\ProgramData\Sony Corporation 2014-10-22 12:12 - 2014-10-22 12:12 - 00010864 ____N (Corel Corporation) C:\Windows\system32\Drivers\cdr4_xp.sys 2014-10-22 12:11 - 2014-10-22 12:15 - 00000000 ____D () C:\Program Files (x86)\Sony 2014-10-22 12:11 - 2014-10-22 12:11 - 00001244 _____ () C:\Users\Public\Desktop\icdp33_uc_HelpGuide.lnk ==================== One Month Modified Files and Folders ======= (If an entry is included in the fixlist, the file\folder will be moved.) 2014-11-19 14:50 - 2012-04-27 16:10 - 00000830 _____ () C:\Windows\Tasks\Adobe Flash Player Updater.job 2014-11-19 14:02 - 2013-05-22 09:07 - 00003440 _____ () C:\Windows\System32\Tasks\PCDEventLauncherTask 2014-11-19 12:16 - 2009-07-13 23:45 - 00014256 ____H () C:\Windows\system32\7B296FB0-376B-497e-B012-9C450E1B7327-5P-1.C7483456-A289-439d-8115-601632D005A0 2014-11-19 12:16 - 2009-07-13 23:45 - 00014256 ____H () C:\Windows\system32\7B296FB0-376B-497e-B012-9C450E1B7327-5P-0.C7483456-A289-439d-8115-601632D005A0 2014-11-19 12:15 - 2009-07-14 00:13 - 00797190 _____ () C:\Windows\system32\PerfStringBackup.INI 2014-11-19 12:14 - 2009-07-14 00:10 - 01923752 _____ () C:\Windows\WindowsUpdate.log 2014-11-19 12:10 - 2013-12-31 15:10 - 00000000 ____D () C:\Users\Susan\AppData\Local\Deployment 2014-11-19 12:08 - 2011-01-25 08:47 - 00427680 _____ () C:\Windows\PFRO.log 2014-11-19 12:08 - 2009-07-14 00:08 - 00000006 ____H () C:\Windows\Tasks\SA.DAT 2014-11-19 12:08 - 2009-07-13 23:51 - 00053525 _____ () C:\Windows\setupact.log 2014-11-19 12:05 - 2011-02-10 17:54 - 00000000 ____D () C:\Windows\pss 2014-11-19 12:01 - 2011-02-24 18:21 - 00000000 ____D () C:\Users\Susan\AppData\Roaming\Skype 2014-11-19 11:49 - 2014-02-14 21:01 - 00000000 ____D () C:\Users\Susan\AppData\Roaming\DigitalSites 2014-11-19 11:11 - 2011-02-01 10:29 - 00000000 ____D () C:\Users\Susan 2014-11-19 10:57 - 2011-02-01 13:00 - 00000000 ____D () C:\ProgramData\Malwarebytes 2014-11-14 20:04 - 2011-02-12 10:23 - 00000000 ____D () C:\Users\Susan\BACKUP 2014-11-14 20:04 - 2011-02-12 10:19 - 36779238 _____ () C:\Users\Susan\ROSENAU21.QDF 2014-11-14 20:03 - 2011-02-26 10:55 - 01291888 _____ () C:\Users\Susan\ROSENAU21OFXLOG.DAT 2014-11-13 09:41 - 2013-12-19 14:35 - 00000000 ____D () C:\ProgramData\Oracle 2014-11-13 09:12 - 2009-07-13 22:20 - 00000000 ____D () C:\Windows\rescache 2014-11-13 08:34 - 2009-07-13 23:45 - 00377856 _____ () C:\Windows\system32\FNTCACHE.DAT 2014-11-13 08:06 - 2013-07-20 02:12 - 00000000 ____D () C:\Windows\system32\MRT 2014-11-13 08:00 - 2011-02-01 10:40 - 103374192 _____ (Microsoft Corporation) C:\Windows\system32\MRT.exe 2014-11-13 07:42 - 2009-07-14 00:09 - 00000000 ____D () C:\Windows\System32\Tasks\WPD 2014-11-13 07:40 - 2012-05-04 08:31 - 00000000 ____D () C:\Program Files (x86)\Mozilla Maintenance Service 2014-11-13 07:40 - 2009-07-14 00:08 - 00032634 _____ () C:\Windows\Tasks\SCHEDLGU.TXT 2014-11-12 11:45 - 2014-04-14 11:48 - 00000000 ____D () C:\Program Files (x86)\LastPass 2014-11-12 11:44 - 2014-09-13 12:07 - 00001192 _____ () C:\Users\Public\Desktop\My LastPass Vault.lnk 2014-11-12 11:44 - 2014-04-14 11:48 - 00000000 ____D () C:\Users\Susan\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\LastPass 2014-11-12 11:44 - 2014-04-14 11:48 - 00000000 ____D () C:\ProgramData\Microsoft\Windows\Start Menu\Programs\LastPass 2014-11-12 11:28 - 2014-09-13 11:50 - 00000000 ____D () C:\Program Files (x86)\Google 2014-11-12 06:50 - 2012-04-27 16:10 - 00701104 _____ (Adobe Systems Incorporated) C:\Windows\SysWOW64\FlashPlayerApp.exe 2014-11-12 06:50 - 2012-04-27 16:10 - 00003768 _____ () C:\Windows\System32\Tasks\Adobe Flash Player Updater 2014-11-12 06:50 - 2011-05-18 11:54 - 00071344 _____ (Adobe Systems Incorporated) C:\Windows\SysWOW64\FlashPlayerCPLApp.cpl 2014-11-04 14:30 - 2011-02-01 10:39 - 00275080 ____N (Microsoft Corporation) C:\Windows\system32\MpSigStub.exe 2014-10-27 17:00 - 2013-10-09 16:05 - 00013824 _____ () C:\Users\Susan\Documents\dbs.xls 2014-10-27 17:00 - 2011-04-21 12:40 - 00017920 _____ () C:\Users\Susan\Documents\steampunk.xls 2014-10-22 12:12 - 2011-02-12 14:37 - 00011376 ____N (Corel Corporation) C:\Windows\system32\Drivers\cdralw2k.sys 2014-10-22 12:12 - 2011-01-25 07:00 - 00056336 ____N (Corel Corporation) C:\Windows\system32\Drivers\PxHlpa64.sys Files to move or delete: ==================== C:\Users\Susan\ROSENAU21OFXLOG.DAT C:\Users\Susan\stcfg.dat Some content of TEMP: ==================== C:\Users\Susan\AppData\Local\Temp\9026uninstall.exe C:\Users\Susan\AppData\Local\Temp\fp_pl_pfs_installer.exe C:\Users\Susan\AppData\Local\Temp\i4j35950.exe C:\Users\Susan\AppData\Local\Temp\i4j36393.exe C:\Users\Susan\AppData\Local\Temp\jre-7u25-windows-i586-iftw.exe C:\Users\Susan\AppData\Local\Temp\jre-7u67-windows-i586-iftw.exe C:\Users\Susan\AppData\Local\Temp\jre-7u71-windows-i586-iftw.exe C:\Users\Susan\AppData\Local\Temp\Sqlite3.dll ==================== Bamital & volsnap Check ================= (There is no automatic fix for files that do not pass verification.) C:\Windows\System32\winlogon.exe => File is digitally signed C:\Windows\System32\wininit.exe => File is digitally signed C:\Windows\SysWOW64\wininit.exe => File is digitally signed C:\Windows\explorer.exe => File is digitally signed C:\Windows\SysWOW64\explorer.exe => File is digitally signed C:\Windows\System32\svchost.exe => File is digitally signed C:\Windows\SysWOW64\svchost.exe => File is digitally signed C:\Windows\System32\services.exe => File is digitally signed C:\Windows\System32\User32.dll => File is digitally signed C:\Windows\SysWOW64\User32.dll => File is digitally signed C:\Windows\System32\userinit.exe => File is digitally signed C:\Windows\SysWOW64\userinit.exe => File is digitally signed C:\Windows\System32\rpcss.dll => File is digitally signed C:\Windows\System32\Drivers\volsnap.sys => File is digitally signed LastRegBack: 2014-11-15 11:10 ==================== End Of Log ============================ Addition.txt Additional scan result of Farbar Recovery Scan Tool (x64) Version: 19-11-2014 Ran by Susan at 2014-11-19 15:34:52 Running from C:\Users\Susan\Downloads Boot Mode: Normal ========================================================== ==================== Security Center ======================== (If an entry is included in the fixlist, it will be removed.) AV: Symantec Endpoint Protection (Enabled - Up to date) {88C95A36-8C3B-2F2C-1B8B-30FCCFDC4855} AS: Windows Defender (Enabled - Up to date) {D68DDC3A-831F-4fae-9E44-DA132C1ACF46} AS: Symantec Endpoint Protection (Enabled - Up to date) {33A8BBD2-AA01-20A2-213B-0B8EB45B02E8} FW: Symantec Endpoint Protection (Enabled) {B0F2DB13-C654-2E74-30D4-99C9310F0F2E} ==================== Installed Programs ====================== (Only the adware programs with "hidden" flag could be added to the fixlist to unhide them. The adware programs should be uninstalled manually.) 7-Zip 9.22 (x64 edition) (HKLM\...\{23170F69-40C1-2702-0922-000001000000}) (Version: 9.22.00.0 - Igor Pavlov) AccelerometerP11 (HKLM-x32\...\{87434D51-51DB-4109-B68F-A829ECDCF380}) (Version: 2.00.10.17 - STMicroelectronics) Acronis True Image Home 2011 (HKLM-x32\...\{04A3A6B0-8E19-49BB-82FF-65C5A55F917D}) (Version: 14.0.6868 - Acronis) Adobe Acrobat 9 Standard - English, Français, Deutsch (HKLM-x32\...\{AC76BA86-1033-F400-BA7E-000000000004}{AC76BA86-1033-F400-BA7E-000000000004}) (Version: 9.5.5 - Adobe Systems) Adobe Acrobat 9.5.5 - CPSID_83708 (HKLM-x32\...\{AC76BA86-1033-F400-BA7E-000000000004}_955) (Version: - Adobe Systems Incorporated) Adobe AIR (HKLM-x32\...\Adobe AIR) (Version: 2.5.1.17730 - Adobe Systems Inc.) Adobe Flash Player 15 ActiveX (HKLM-x32\...\Adobe Flash Player ActiveX) (Version: 15.0.0.223 - Adobe Systems Incorporated) Adobe Flash Player 15 Plugin (HKLM-x32\...\Adobe Flash Player Plugin) (Version: 15.0.0.223 - Adobe Systems Incorporated) Adobe Photoshop Elements 8.0 (HKLM-x32\...\Adobe Photoshop Elements 8.0) (Version: 8.0 - Adobe Systems Incorporated) Adobe Photoshop.com Inspiration Browser (HKLM-x32\...\PhotoshopdotcomInspirationBrowser.4C35C4D325D350FE0114230CBADCA2DDD0AC8D25.1) (Version: 3.02 - Adobe Systems Incorporated) Advanced Audio FX Engine (HKLM-x32\...\Advanced Audio FX Engine) (Version: 1.12.05 - Creative Technology Ltd) Advanced IP Scanner (HKLM-x32\...\{B0319FCD-559D-4335-ADB3-7B57C4D33DC2}) (Version: 2.0.88 - Famatech) Amazon Kindle (HKU\S-1-5-21-3321205212-3545698059-2429287785-1000\...\Amazon Kindle) (Version: - Amazon) Angry IP Scanner (HKLM-x32\...\Angry IP Scanner) (Version: 3.3.2 - Angry IP Scanner) AnswerWorks 5.0 English Runtime (HKLM-x32\...\{DBCC73BA-C69A-4BF5-B4BF-F07501EE7039}) (Version: 5.0.7 - Vantage Software Technologies) Apple Application Support (HKLM-x32\...\{5D09C772-ECB3-442B-9CC6-B4341C78FDC2}) (Version: 2.3.4 - Apple Inc.) Apple Mobile Device Support (HKLM\...\{7446FE8D-C1F9-4D42-AAAE-5DBCE58605A6}) (Version: 6.0.0.59 - Apple Inc.) Apple Software Update (HKLM-x32\...\{789A5B64-9DD9-4BA5-915A-F0FC0A1B7BFE}) (Version: 2.1.3.127 - Apple Inc.) Bonjour (HKLM\...\{6E3610B2-430D-4EB0-81E3-2B57E8B9DE8D}) (Version: 3.0.0.10 - Apple Inc.) Cisco EAP-FAST Module (HKLM-x32\...\{64BF0187-F3D2-498B-99EA-163AF9AE6EC9}) (Version: 2.2.14 - Cisco Systems, Inc.) Cisco LEAP Module (HKLM-x32\...\{51C7AD07-C3F6-4635-8E8A-231306D810FE}) (Version: 1.0.19 - Cisco Systems, Inc.) Cisco PEAP Module (HKLM-x32\...\{ED5776D5-59B4-46B7-AF81-5F2D94D7C640}) (Version: 1.1.6 - Cisco Systems, Inc.) Compatibility Pack for the 2007 Office system (HKLM-x32\...\{90120000-0020-0409-0000-0000000FF1CE}) (Version: 12.0.6612.1000 - Microsoft Corporation) D3DX10 (x32 Version: 15.4.2368.0902 - Microsoft) Hidden Dell Backup and Recovery Manager (HKLM\...\{975DFE7C-8E56-45BC-A329-401E6B1F8102}) (Version: 1.3 - Dell Inc.) Dell Edoc Viewer (HKLM\...\{8EBA8727-ADC2-477B-9D9A-1A1836BE4E05}) (Version: 1.0.0 - Dell Inc) Dell System Detect (HKU\S-1-5-21-3321205212-3545698059-2429287785-1000\...\9204f5692a8faf3b) (Version: 5.4.0.4 - Dell) Dell Touchpad (HKLM\...\SynTPDeinstKey) (Version: 15.0.2.0 - Synaptics Incorporated) Dell Webcam Central (HKLM-x32\...\Dell Webcam Central) (Version: 2.00.35 - Creative Technology Ltd) DW WLAN Card Utility (HKLM\...\DW WLAN Card Utility) (Version: 5.60.48.35 - Dell Inc.) eFax Messenger (HKLM-x32\...\{DF6DA606-904D-4C18-823F-A4CFC3035E53}) (Version: 4.4.1.528 - j2 Global) Gadwin PrintScreen (64-Bit) (HKLM\...\{2A271428-D127-40B1-9728-662DAA3472F6}) (Version: 5.3.1.0 - Gadwin Systems) GIMP 2.6.10 (HKLM-x32\...\WinGimp-2.0_is1) (Version: 2.6.10 - The GIMP Team) Google Chrome (HKLM-x32\...\Google Chrome) (Version: 39.0.2171.65 - Google Inc.) Google Update Helper (x32 Version: 1.3.25.11 - Google Inc.) Hidden Home & Busness Lawyer v4 (HKLM-x32\...\{ECC3AD85-603B-4801-BB79-1D620C176678}) (Version: 1.00.0000 - Encore) HP LaserJet Professional P1100-P1560-P1600 Series (HKLM\...\HP LaserJet Professional P1100-P1560-P1600 Series) (Version: - ) HP Product Detection (HKLM-x32\...\{CAE7D1D9-3794-4169-B4DD-964ADBC534EE}) (Version: 10.7.9.0 - Hewlett-Packard Company) hppLaserJetService (x32 Version: 001.001.0.0 - Hewlett-Packard) Hidden hppP1100P1560P1600SeriesLaserJetService (x32 Version: 001.001.0.0 - Hewlett-Packard) Hidden hppusgP1100P1560P1600Series (x32 Version: 1.0.0.1 - Hewlett-Packard) Hidden HPSSupply (HKLM-x32\...\{7902E313-FF0F-4493-ACB1-A8147B78DCD0}) (Version: 2.1.1.0000 - Hewlett Packard Development Company L.P.) iCloud (HKLM\...\{4BC310C4-B898-46E2-B5FB-B85A30AA7142}) (Version: 2.0.2.187 - Apple Inc.) Image Editor Packages (HKU\S-1-5-21-3321205212-3545698059-2429287785-1000\...\Image Editor Packages) (Version: - ) <==== ATTENTION Intel® Graphics Media Accelerator Driver (HKLM-x32\...\{F0E3AD40-2BBD-4360-9C76-B9AC9A5886EA}) (Version: 8.15.10.2202 - Intel Corporation) Intel® Management Engine Components (HKLM-x32\...\{65153EA5-8B6E-43B6-857B-C6E4FC25798A}) (Version: 6.0.0.1179 - Intel Corporation) iTunes (HKLM\...\{1493B2AE-0261-47D2-B1AA-F4DAD0F6C48B}) (Version: 10.7.0.21 - Apple Inc.) Java 7 Update 71 (HKLM-x32\...\{26A24AE4-039D-4CA4-87B4-2F03217071FF}) (Version: 7.0.710 - Oracle) Junk Mail filter update (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden LastPass (uninstall only) (HKLM-x32\...\LastPass) (Version: - LastPass) LiveUpdate 3.3 (Symantec Corporation) (HKLM-x32\...\LiveUpdate) (Version: 3.3.0.96 - Symantec Corporation) Malwarebytes Anti-Malware version 2.0.3.1025 (HKLM-x32\...\Malwarebytes Anti-Malware_is1) (Version: 2.0.3.1025 - Malwarebytes Corporation) MarketResearch (x32 Version: 130.0.374.000 - Hewlett-Packard) Hidden Mesh Runtime (x32 Version: 15.4.5722.2 - Microsoft Corporation) Hidden Messenger Companion (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden Microsoft .NET Framework 4.5.1 (HKLM\...\{92FB6C44-E685-45AD-9B20-CADF4CABA132} - 1033) (Version: 4.5.50938 - Microsoft Corporation) Microsoft Office Professional Edition 2003 (HKLM-x32\...\{91110409-6000-11D3-8CFE-0150048383C9}) (Version: 11.0.8173.0 - Microsoft Corporation) Microsoft Silverlight (HKLM\...\{89F4137D-6C26-4A84-BDB8-2E5A4BB71E00}) (Version: 5.1.30514.0 - Microsoft Corporation) Microsoft SQL Server 2005 Compact Edition [ENU] (HKLM-x32\...\{F0B430D1-B6AA-473D-9B06-AA3DD01FD0B8}) (Version: 3.1.0000 - Microsoft Corporation) Microsoft Visual C++ 2005 ATL Update kb973923 - x64 8.0.50727.4053 (HKLM\...\{B6E3757B-5E77-3915-866A-CCFC4B8D194C}) (Version: 8.0.50727.4053 - Microsoft Corporation) Microsoft Visual C++ 2005 Redistributable (x64) (HKLM\...\{071c9b48-7c32-4621-a0ac-3f809523288f}) (Version: 8.0.56336 - Microsoft Corporation) Microsoft Visual C++ 2005 Redistributable (x64) (HKLM\...\{ad8a2fa1-06e7-4b0d-927d-6e54b3d31028}) (Version: 8.0.61000 - Microsoft Corporation) Microsoft Visual C++ 2008 ATL Update kb973924 - x64 9.0.30729.4148 (HKLM\...\{EE936C7A-EA40-31D5-9B65-8E3E089C3828}) (Version: 9.0.30729.4148 - Microsoft Corporation) Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17 (HKLM\...\{8220EEFE-38CD-377E-8595-13398D740ACE}) (Version: 9.0.30729 - Microsoft Corporation) Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.4148 (HKLM\...\{4B6C7001-C7D6-3710-913E-5BC23FCE91E6}) (Version: 9.0.30729.4148 - Microsoft Corporation) Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 (HKLM\...\{5FCE6D76-F5DC-37AB-B2B8-22AB8CEDB1D4}) (Version: 9.0.30729.6161 - Microsoft Corporation) Microsoft Visual Studio 2005 Tools for Office Runtime (HKLM-x32\...\Microsoft Visual Studio 2005 Tools for Office Runtime) (Version: - Microsoft Corporation) Mozilla Firefox 33.1 (x86 en-US) (HKLM-x32\...\Mozilla Firefox 33.1 (x86 en-US)) (Version: 33.1 - Mozilla) Mozilla Maintenance Service (HKLM-x32\...\MozillaMaintenanceService) (Version: 33.0.2 - Mozilla) Mozilla Thunderbird 24.6.0 (x86 en-US) (HKLM-x32\...\Mozilla Thunderbird 24.6.0 (x86 en-US)) (Version: 24.6.0 - Mozilla) MSXML 4.0 SP2 (KB954430) (HKLM-x32\...\{86493ADD-824D-4B8E-BD72-8C5DCDC52A71}) (Version: 4.20.9870.0 - Microsoft Corporation) MSXML 4.0 SP2 (KB973688) (HKLM-x32\...\{F662A8E6-F4DC-41A2-901E-8C11F044BDEC}) (Version: 4.20.9876.0 - Microsoft Corporation) MSXML 4.0 SP2 Parser and SDK (HKLM-x32\...\{716E0306-8318-4364-8B8F-0CC4E9376BAC}) (Version: 4.20.9818.0 - Microsoft Corporation) My Dell (HKLM\...\PC-Doctor for Windows) (Version: 3.5.6426.22 - PC-Doctor, Inc.) Octoshape add-in for Adobe Flash Player (HKU\S-1-5-21-3321205212-3545698059-2429287785-1000\...\Octoshape add-in for Adobe Flash Player) (Version: - ) OKplus 1.1.3 (HKLM-x32\...\OKplus 1.1.3) (Version: - ) OKwin 4.11 (HKLM-x32\...\OKwin_is1) (Version: - OKbridge, Inc.) Online Backup (HKLM-x32\...\Online Backup) (Version: 2.33 - www.backup.com) QuickBooks (x32 Version: 21.0.4003.904 - Intuit Inc.) Hidden QuickBooks Pro 2011 (HKLM-x32\...\{11E0AC7D-6822-4F67-865F-EE1C13D28C38}) (Version: 21.0.4003.904 - Intuit Inc.) Quicken 2011 (HKLM-x32\...\{5FE545A1-D215-4216-9189-E7B39C9D1CC1}) (Version: 20.1.8.6 - Intuit) Quicken 2014 (HKLM-x32\...\{0877F595-254F-45F4-991D-3F72E86B17CE}) (Version: 23.1.2.12 - Intuit) Quickset64 (HKLM\...\{87CF757E-C1F1-4D22-865C-00C6950B5258}) (Version: 1.3.3 - Dell Inc.) QuickTime (HKLM-x32\...\{B67BAFBA-4C9F-48FA-9496-933E3B255044}) (Version: 7.74.80.86 - Apple Inc.) Roxio Creator DE 10.3 (HKLM-x32\...\{09760D42-E223-42AD-8C3E-55B47D0DDAC3}) (Version: 10.3 - Roxio) Samsung New PC Studio (HKLM-x32\...\InstallShield_{F193FC0E-9E18-40FC-A974-509A1BDD240A}) (Version: 1.00.0000 - Samsung Electronics Co., Ltd.) Samsung New PC Studio (x32 Version: 1.00.0000 - Samsung Electronics Co., Ltd.) Hidden SAMSUNG USB Driver for Mobile Phones (HKLM\...\{D0795B21-0CDA-4a92-AB9E-6E92D8111E44}) (Version: 1.3.650.0 - SAMSUNG Electronics Co., Ltd.) Skype Toolbars (HKLM-x32\...\{A29549FD-65F3-440C-A552-6B8114CF319D}) (Version: 5.2.4170 - Skype Technologies S.A.) Skype™ 6.20 (HKLM-x32\...\{24991BA0-F0EE-44AD-9CC8-5EC50AECF6B7}) (Version: 6.20.104 - Skype Technologies S.A.) Sound Organizer (HKLM-x32\...\{53F7486D-41B5-4117-8914-A85B0DBDDC07}) (Version: 1.4.0.11260 - Sony Corporation) Spotify (HKU\S-1-5-21-3321205212-3545698059-2429287785-1000\...\Spotify) (Version: 0.9.11.27.g2b1a638c - Spotify AB) Symantec Endpoint Protection (HKLM\...\{73CA0462-DD49-495D-A6E5-AC4CF6F5FAC1}) (Version: 11.0.6100.645 - Symantec Corporation) Tabs3/PracticeMaster Local Installation (HKLM-x32\...\STI Local Install) (Version: - Software Technology, Inc.) TeamViewer 8 (HKLM-x32\...\TeamViewer 8) (Version: 8.0.30992 - TeamViewer) WebEx (HKLM-x32\...\ActiveTouchMeetingClient) (Version: - Cisco WebEx LLC) WIDCOMM Bluetooth Software (HKLM\...\{9E9D49A4-1DF4-4138-B7DB-5D87A893088E}) (Version: 6.2.1.900 - Broadcom Corporation) Windows Live Essentials (HKLM-x32\...\WinLiveSuite) (Version: 15.4.3502.0922 - Microsoft Corporation) Windows Live Mesh ActiveX Control for Remote Connections (HKLM-x32\...\{2902F983-B4C1-44BA-B85D-5C6D52E2C441}) (Version: 15.4.5722.2 - Microsoft Corporation) WinRAR 4.20 (64-bit) (HKLM\...\WinRAR archiver) (Version: 4.20.0 - win.rar GmbH) Yahoo! Detect (HKLM-x32\...\YTdetect) (Version: - ) ==================== Custom CLSID (selected items): ========================== (If an entry is included in the fixlist, it will be removed from registry. Any eventual file will not be moved.) CustomCLSID: HKU\S-1-5-21-3321205212-3545698059-2429287785-1000_Classes\CLSID\{8C1B162F-E41C-469F-9F1F-CD870489DF01}\InprocServer32 -> C:\Program Files (x86)\TNT2\Profiles\10743\passport64.dll No File ==================== Restore Points ========================= 13-11-2014 08:00:41 Windows Update 13-11-2014 12:46:43 Windows Update 13-11-2014 14:39:29 Installed Java 7 Update 71 18-11-2014 22:22:50 Windows Update 19-11-2014 08:01:01 Windows Update ==================== Hosts content: ========================== (If needed Hosts: directive could be included in the fixlist to reset Hosts.) 2009-07-13 21:34 - 2011-02-01 13:05 - 00429287 ____R C:\Windows\system32\Drivers\etc\hosts 127.0.0.1 www.007guard.com 127.0.0.1 007guard.com 127.0.0.1 008i.com 127.0.0.1 www.008k.com 127.0.0.1 008k.com 127.0.0.1 www.00hq.com 127.0.0.1 00hq.com 127.0.0.1 010402.com 127.0.0.1 www.032439.com 127.0.0.1 032439.com 127.0.0.1 www.0scan.com 127.0.0.1 0scan.com 127.0.0.1 1000gratisproben.com 127.0.0.1 www.1000gratisproben.com 127.0.0.1 1001namen.com 127.0.0.1 www.1001namen.com 127.0.0.1 100888290cs.com 127.0.0.1 www.100888290cs.com 127.0.0.1 www.100sexlinks.com 127.0.0.1 100sexlinks.com 127.0.0.1 10sek.com 127.0.0.1 www.10sek.com 127.0.0.1 www.1-2005-search.com 127.0.0.1 1-2005-search.com 127.0.0.1 123fporn.info 127.0.0.1 www.123fporn.info 127.0.0.1 123haustiereundmehr.com 127.0.0.1 www.123haustiereundmehr.com 127.0.0.1 123moviedownload.com There are 1000 more lines. ==================== Scheduled Tasks (whitelisted) ============= (If an entry is included in the fixlist, it will be removed from registry. Any associated file could be listed separately to be moved.) Task: {124FD6DF-D878-4253-BEAB-770C7D44212E} - System32\Tasks\Apple\AppleSoftwareUpdate => C:\Program Files (x86)\Apple Software Update\SoftwareUpdate.exe [2011-06-01] (Apple Inc.) Task: {974889CC-C991-49CD-8A9E-ABD57E20A4D8} - System32\Tasks\GoogleUpdateTaskMachineUA => C:\Program Files (x86)\Google\Update\GoogleUpdate.exe [2014-11-12] (Google Inc.) Task: {9823982F-46FC-4087-8482-050C9EB27562} - System32\Tasks\PCDEventLauncherTask => C:\Program Files\My Dell\sessionchecker.exe [2014-01-31] (PC-Doctor, Inc.) Task: {9856F5A8-4F19-4017-B586-3E0D74065353} - System32\Tasks\PCDoctorBackgroundMonitorTask => C:\Program Files\My Dell\uaclauncher.exe [2014-01-31] (PC-Doctor, Inc.) Task: {A6ECC8A0-5C2F-40AE-B939-C57AE35A69A0} - System32\Tasks\SystemToolsDailyTest => uaclauncher.exe Task: {B86F38A4-FFA9-4C87-AB98-79D1AAA51C66} - \Digital Sites No Task File <==== ATTENTION Task: {D2B2624A-261D-43AE-9B71-6E4B11F378DD} - System32\Tasks\{008B7114-56C2-4FC9-B483-78B1D65ACA9E} => C:\Program Files (x86)\Skype\\Phone\Skype.exe [2014-08-27] (Skype Technologies S.A.) Task: {DBCD1089-A0A3-4456-8093-CCEC1B68518E} - System32\Tasks\GoogleUpdateTaskMachineCore => C:\Program Files (x86)\Google\Update\GoogleUpdate.exe [2014-11-12] (Google Inc.) Task: {DFEC86C4-B973-441E-9C0E-D8D324AAE8DF} - System32\Tasks\Adobe Flash Player Updater => C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe [2014-11-12] (Adobe Systems Incorporated) Task: {F862FD4A-F0CB-4577-BBA6-F22D5EA83069} - System32\Tasks\OfficeSoftwareProtectionPlatform\SvcRestartTask => Sc.exe start osppsvc Task: C:\Windows\Tasks\Adobe Flash Player Updater.job => C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe Task: C:\Windows\Tasks\GoogleUpdateTaskMachineCore.job => C:\Program Files (x86)\Google\Update\GoogleUpdate.exe Task: C:\Windows\Tasks\GoogleUpdateTaskMachineUA.job => C:\Program Files (x86)\Google\Update\GoogleUpdate.exe ==================== Loaded Modules (whitelisted) ============= 2011-02-11 17:14 - 2010-03-04 16:56 - 00289280 ____N () C:\Windows\System32\HP1100LM.DLL 2011-02-11 17:14 - 2010-03-04 16:56 - 00074240 ____N () C:\Windows\system32\spool\PRTPROCS\x64\HP1100PP.DLL 2011-02-11 17:14 - 2010-03-04 16:56 - 01038336 _____ () C:\Windows\system32\spool\DRIVERS\x64\3\HP1100GC.dll 2011-02-11 17:14 - 2010-03-04 16:57 - 03031040 _____ () C:\Windows\system32\spool\DRIVERS\x64\3\hp1100su.dll 2010-09-17 17:04 - 2010-09-17 17:04 - 01251840 _____ () C:\Program Files (x86)\Common Files\Intuit\DataProtect\QBIDPService.exe 2012-09-08 02:32 - 2012-09-08 02:32 - 00943504 _____ () C:\Program Files\Common Files\Apple\Internet Services\ShellStreams64.dll 2011-01-25 06:56 - 2010-10-01 10:48 - 00727664 _____ () C:\Program Files (x86)\STMicroelectronics\AccelerometerP11\FF_Protection.exe 2011-11-01 23:26 - 2011-11-01 23:26 - 00087912 _____ () C:\Program Files (x86)\Common Files\Apple\Apple Application Support\zlib1.dll 2011-11-01 23:26 - 2011-11-01 23:26 - 01242472 _____ () C:\Program Files (x86)\Common Files\Apple\Apple Application Support\libxml2.dll 2014-11-12 12:51 - 2014-11-12 12:51 - 03649648 _____ () C:\Program Files (x86)\Mozilla Firefox\mozjs.dll 2014-11-12 11:45 - 2014-11-12 11:45 - 01020928 _____ () C:\Users\Susan\AppData\Roaming\Mozilla\Firefox\Profiles\5fl6att0.default\extensions\support@lastpass.com\platform\WINNT_x86-msvc\components\lpxpcom.dll 2014-06-11 11:31 - 2014-06-11 11:31 - 03022960 _____ () C:\Program Files (x86)\Mozilla Thunderbird\mozjs.dll 2014-06-11 11:31 - 2014-06-11 11:31 - 00158832 _____ () C:\Program Files (x86)\Mozilla Thunderbird\NSLDAP32V60.dll 2014-06-11 11:31 - 2014-06-11 11:31 - 00023152 _____ () C:\Program Files (x86)\Mozilla Thunderbird\NSLDAPPR32V60.dll ==================== Alternate Data Streams (whitelisted) ========= (If an entry is included in the fixlist, only the Alternate Data Streams will be removed.) ==================== Safe Mode (whitelisted) =================== (If an item is included in the fixlist, it will be removed from the registry. The "AlternateShell" will be restored.) HKLM\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\ccEvtMgr => ""="Service" HKLM\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\ccSetMgr => ""="Service" HKLM\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\Symantec Antivirus => ""="Service" HKLM\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\Symantec Antvirus => ""="Service" HKLM\SYSTEM\CurrentControlSet\Control\SafeBoot\Network\ccEvtMgr => ""="Service" HKLM\SYSTEM\CurrentControlSet\Control\SafeBoot\Network\ccSetMgr => ""="Service" HKLM\SYSTEM\CurrentControlSet\Control\SafeBoot\Network\SmcService => ""="Service" HKLM\SYSTEM\CurrentControlSet\Control\SafeBoot\Network\Symantec Antivirus => ""="Service" HKLM\SYSTEM\CurrentControlSet\Control\SafeBoot\Network\Symantec Antvirus => ""="Service" ==================== EXE Association (whitelisted) ============= (If an entry is included in the fixlist, the default will be restored. None default entries will be removed.) ==================== MSCONFIG/TASK MANAGER disabled items ========= (Currently there is no automatic fix for this section.) MSCONFIG\startupfolder: C:^ProgramData^Microsoft^Windows^Start Menu^Programs^Startup^Bluetooth.lnk => C:\Windows\pss\Bluetooth.lnk.CommonStartup MSCONFIG\startupfolder: C:^ProgramData^Microsoft^Windows^Start Menu^Programs^Startup^QuickBooks Update Agent.lnk => C:\Windows\pss\QuickBooks Update Agent.lnk.CommonStartup MSCONFIG\startupfolder: C:^ProgramData^Microsoft^Windows^Start Menu^Programs^Startup^QuickBooks_Standard_21.lnk => C:\Windows\pss\QuickBooks_Standard_21.lnk.CommonStartup MSCONFIG\startupfolder: C:^Users^Susan^AppData^Roaming^Microsoft^Windows^Start Menu^Programs^Startup^eFax 4.4.lnk => C:\Windows\pss\eFax 4.4.lnk.Startup MSCONFIG\startupreg: eFax 4.4 => "C:\Program Files (x86)\eFax Messenger 4.4\J2GDllCmd.exe" /R MSCONFIG\startupreg: Skype => "C:\Program Files (x86)\Skype\Phone\Skype.exe" /minimized /regrun MSCONFIG\startupreg: Spotify Web Helper => "C:\Users\Susan\AppData\Roaming\Spotify\Data\SpotifyWebHelper.exe" ========================= Accounts: ========================== Administrator (S-1-5-21-3321205212-3545698059-2429287785-500 - Administrator - Disabled) => C:\Users\Administrator Guest (S-1-5-21-3321205212-3545698059-2429287785-501 - Limited - Enabled) => C:\Users\Guest HomeGroupUser$ (S-1-5-21-3321205212-3545698059-2429287785-1013 - Limited - Enabled) QBDataServiceUser17 (S-1-5-21-3321205212-3545698059-2429287785-1002 - Limited - Enabled) => C:\Users\QBDataServiceUser17 QBDataServiceUser21 (S-1-5-21-3321205212-3545698059-2429287785-1003 - Limited - Enabled) => C:\Users\QBDataServiceUser21 Susan (S-1-5-21-3321205212-3545698059-2429287785-1000 - Administrator - Enabled) => C:\Users\Susan x3oadmin (S-1-5-21-3321205212-3545698059-2429287785-1001 - Administrator - Enabled) => C:\Users\x3oadmin ==================== Faulty Device Manager Devices ============= ==================== Event log errors: ========================= Application errors: ================== Error: (11/19/2014 11:05:19 AM) (Source: Application Error) (EventID: 1000) (User: ) Description: Faulting application name: agent.exe, version: 6.1.100.64905, time stamp: 0x46781f0f Faulting module name: agent.exe, version: 6.1.100.64905, time stamp: 0x46781f0f Exception code: 0xc0000005 Fault offset: 0x00083c43 Faulting process id: 0xa4 Faulting application start time: 0xagent.exe0 Faulting application path: agent.exe1 Faulting module path: agent.exe2 Report Id: agent.exe3 Error: (11/16/2014 09:45:40 AM) (Source: Symantec AntiVirus) (EventID: 51) (User: ) Description: Security Risk Found!Backdoor.Trojan in File: c:\Users\Susan\AppData\Roaming\Thunderbird\Profiles\tshe5wzz.default\Mail\pop.mindspring.com\Inbox.sbd\old by: Scheduled scan. Action: Delete succeeded. Action Description: The file was deleted successfully. Error: (11/16/2014 09:35:07 AM) (Source: Symantec AntiVirus) (EventID: 51) (User: ) Description: Security Risk Found!W32.Beagle.AR@mm in File: c:\Users\Susan\AppData\Roaming\Thunderbird\Profiles\tshe5wzz.default\Mail\Local Folders\kenneth-old by: Scheduled scan. Action: Delete failed : Leave Alone failed. Action Description: failed Error: (11/15/2014 00:46:01 AM) (Source: Symantec AntiVirus) (EventID: 51) (User: ) Description: Security Risk Found!Tracking Cookies in File: Cookie:susan@rubiconproject.com/ by: Scheduled scan. Action: Quarantine failed : Leave Alone failed. Action Description: The file was deleted successfully. Error: (11/13/2014 03:12:06 AM) (Source: Symantec AntiVirus) (EventID: 40) (User: ) Description: Symantec Endpoint Protection has determined that the virus definitions are missing on this computer. This computer will remain unprotected from viruses until virus definitions are downloaded to this computer.Application has encountered an error. For more information, please go to: http://www.symantec.com/techsupp/servlet/ProductMessages?product=SAVCORP&version=11.0.6100.463&language=english&module=1000&error=0009&build=symantec_ent Error: (11/10/2014 00:41:21 AM) (Source: Symantec AntiVirus) (EventID: 51) (User: ) Description: Security Risk Found!Tracking Cookies in File: Cookie:susan@rubiconproject.com/ by: Scheduled scan. Action: Quarantine failed : Leave Alone failed. Action Description: The file was deleted successfully. Error: (11/09/2014 01:36:26 AM) (Source: Application Error) (EventID: 1000) (User: ) Description: Faulting application name: agent.exe, version: 6.1.100.64905, time stamp: 0x46781f0f Faulting module name: agent.exe, version: 6.1.100.64905, time stamp: 0x46781f0f Exception code: 0xc0000005 Fault offset: 0x00083c43 Faulting process id: 0x1a10 Faulting application start time: 0xagent.exe0 Faulting application path: agent.exe1 Faulting module path: agent.exe2 Report Id: agent.exe3 Error: (11/09/2014 01:26:18 AM) (Source: Application Error) (EventID: 1000) (User: ) Description: Faulting application name: agent.exe, version: 6.1.100.64905, time stamp: 0x46781f0f Faulting module name: agent.exe, version: 6.1.100.64905, time stamp: 0x46781f0f Exception code: 0xc0000005 Fault offset: 0x00083c43 Faulting process id: 0x404 Faulting application start time: 0xagent.exe0 Faulting application path: agent.exe1 Faulting module path: agent.exe2 Report Id: agent.exe3 Error: (11/09/2014 01:16:10 AM) (Source: Application Error) (EventID: 1000) (User: ) Description: Faulting application name: agent.exe, version: 6.1.100.64905, time stamp: 0x46781f0f Faulting module name: agent.exe, version: 6.1.100.64905, time stamp: 0x46781f0f Exception code: 0xc0000005 Fault offset: 0x00083c43 Faulting process id: 0x158c Faulting application start time: 0xagent.exe0 Faulting application path: agent.exe1 Faulting module path: agent.exe2 Report Id: agent.exe3 Error: (11/09/2014 01:06:04 AM) (Source: Application Error) (EventID: 1000) (User: ) Description: Faulting application name: agent.exe, version: 6.1.100.64905, time stamp: 0x46781f0f Faulting module name: agent.exe, version: 6.1.100.64905, time stamp: 0x46781f0f Exception code: 0xc0000005 Fault offset: 0x00083c43 Faulting process id: 0x10f0 Faulting application start time: 0xagent.exe0 Faulting application path: agent.exe1 Faulting module path: agent.exe2 Report Id: agent.exe3 System errors: ============= Error: (11/19/2014 00:09:49 PM) (Source: DCOM) (EventID: 10016) (User: NT AUTHORITY) Description: application-specificLocalLaunch{C97FCC79-E628-407D-AE68-A06AD6D8B4D1}{344ED43D-D086-4961-86A6-1106F4ACAD9B}NT AUTHORITYSYSTEMS-1-5-18LocalHost (Using LRPC) Error: (11/19/2014 00:06:33 PM) (Source: DCOM) (EventID: 10010) (User: ) Description: {8D9BB053-FEE5-4411-B6F5-F1E37DDC3106} Error: (11/19/2014 03:32:12 AM) (Source: DCOM) (EventID: 10016) (User: NT AUTHORITY) Description: application-specificLocalLaunch{C97FCC79-E628-407D-AE68-A06AD6D8B4D1}{344ED43D-D086-4961-86A6-1106F4ACAD9B}NT AUTHORITYSYSTEMS-1-5-18LocalHost (Using LRPC) Error: (11/19/2014 03:23:35 AM) (Source: DCOM) (EventID: 10010) (User: ) Description: {F9717507-6651-4EDB-BFF7-AE615179BCCF} Error: (11/13/2014 08:35:41 AM) (Source: DCOM) (EventID: 10016) (User: NT AUTHORITY) Description: application-specificLocalLaunch{C97FCC79-E628-407D-AE68-A06AD6D8B4D1}{344ED43D-D086-4961-86A6-1106F4ACAD9B}NT AUTHORITYSYSTEMS-1-5-18LocalHost (Using LRPC) Error: (11/13/2014 07:42:00 AM) (Source: DCOM) (EventID: 10016) (User: NT AUTHORITY) Description: application-specificLocalLaunch{C97FCC79-E628-407D-AE68-A06AD6D8B4D1}{344ED43D-D086-4961-86A6-1106F4ACAD9B}NT AUTHORITYSYSTEMS-1-5-18LocalHost (Using LRPC) Error: (11/13/2014 07:40:31 AM) (Source: EventLog) (EventID: 6008) (User: ) Description: The previous system shutdown at 3:11:20 AM on ‎11/‎13/‎2014 was unexpected. Error: (11/13/2014 03:11:42 AM) (Source: Microsoft-Windows-Kernel-Power) (EventID: 86) (User: NT AUTHORITY) Description: The system was shut down due to a critical thermal event. Shutdown Time = 2014-11-13T08:11:42.779957300Z ACPI Thermal Zone = ACPI\ThermalZone\THM_ _CRT = 360K Error: (11/04/2014 05:25:42 PM) (Source: DCOM) (EventID: 10016) (User: NT AUTHORITY) Description: application-specificLocalLaunch{C97FCC79-E628-407D-AE68-A06AD6D8B4D1}{344ED43D-D086-4961-86A6-1106F4ACAD9B}NT AUTHORITYSYSTEMS-1-5-18LocalHost (Using LRPC) Error: (11/04/2014 00:25:08 AM) (Source: Schannel) (EventID: 4120) (User: NT AUTHORITY) Description: The following fatal alert was generated: 70. The internal error state is 105. Microsoft Office Sessions: ========================= Error: (11/19/2014 11:05:19 AM) (Source: Application Error) (EventID: 1000) (User: ) Description: agent.exe6.1.100.6490546781f0fagent.exe6.1.100.6490546781f0fc000000500083c43a401d0041298fcdc42C:\ProgramData\Macrovision\FLEXnet Connect\6\agent.exeC:\ProgramData\Macrovision\FLEXnet Connect\6\agent.exedb5ddf6d-7005-11e4-92ec-f04da2c6af8c Error: (11/16/2014 09:45:40 AM) (Source: Symantec AntiVirus) (EventID: 51) (User: ) Description: Security Risk Found!Backdoor.Trojan in File: c:\Users\Susan\AppData\Roaming\Thunderbird\Profiles\tshe5wzz.default\Mail\pop.mindspring.com\Inbox.sbd\old by: Scheduled scan. Action: Delete succeeded. Action Description: The file was deleted successfully. Error: (11/16/2014 09:35:07 AM) (Source: Symantec AntiVirus) (EventID: 51) (User: ) Description: Security Risk Found!W32.Beagle.AR@mm in File: c:\Users\Susan\AppData\Roaming\Thunderbird\Profiles\tshe5wzz.default\Mail\Local Folders\kenneth-old by: Scheduled scan. Action: Delete failed : Leave Alone failed. Action Description: failed Error: (11/15/2014 00:46:01 AM) (Source: Symantec AntiVirus) (EventID: 51) (User: ) Description: Security Risk Found!Tracking Cookies in File: Cookie:susan@rubiconproject.com/ by: Scheduled scan. Action: Quarantine failed : Leave Alone failed. Action Description: The file was deleted successfully. Error: (11/13/2014 03:12:06 AM) (Source: Symantec AntiVirus) (EventID: 40) (User: ) Description: Symantec Endpoint Protection has determined that the virus definitions are missing on this computer. This computer will remain unprotected from viruses until virus definitions are downloaded to this computer.Application has encountered an error. For more information, please go to: http://www.symantec.com/techsupp/servlet/ProductMessages?product=SAVCORP&version=11.0.6100.463&language=english&module=1000&error=0009&build=symantec_ent Error: (11/10/2014 00:41:21 AM) (Source: Symantec AntiVirus) (EventID: 51) (User: ) Description: Security Risk Found!Tracking Cookies in File: Cookie:susan@rubiconproject.com/ by: Scheduled scan. Action: Quarantine failed : Leave Alone failed. Action Description: The file was deleted successfully. Error: (11/09/2014 01:36:26 AM) (Source: Application Error) (EventID: 1000) (User: ) Description: agent.exe6.1.100.6490546781f0fagent.exe6.1.100.6490546781f0fc000000500083c431a1001cffbe77af291d9C:\ProgramData\Macrovision\FLEXnet Connect\6\agent.exeC:\ProgramData\Macrovision\FLEXnet Connect\6\agent.exeba99561c-67da-11e4-b594-f04da2c6af8c Error: (11/09/2014 01:26:18 AM) (Source: Application Error) (EventID: 1000) (User: ) Description: agent.exe6.1.100.6490546781f0fagent.exe6.1.100.6490546781f0fc000000500083c4340401cffbe610886f9bC:\ProgramData\Macrovision\FLEXnet Connect\6\agent.exeC:\ProgramData\Macrovision\FLEXnet Connect\6\agent.exe503b1aea-67d9-11e4-b594-f04da2c6af8c Error: (11/09/2014 01:16:10 AM) (Source: Application Error) (EventID: 1000) (User: ) Description: agent.exe6.1.100.6490546781f0fagent.exe6.1.100.6490546781f0fc000000500083c43158c01cffbe4a743bedaC:\ProgramData\Macrovision\FLEXnet Connect\6\agent.exeC:\ProgramData\Macrovision\FLEXnet Connect\6\agent.exee5cab705-67d7-11e4-b594-f04da2c6af8c Error: (11/09/2014 01:06:04 AM) (Source: Application Error) (EventID: 1000) (User: ) Description: agent.exe6.1.100.6490546781f0fagent.exe6.1.100.6490546781f0fc000000500083c4310f001cffbe33d1016b8C:\ProgramData\Macrovision\FLEXnet Connect\6\agent.exeC:\ProgramData\Macrovision\FLEXnet Connect\6\agent.exe7c9596de-67d6-11e4-b594-f04da2c6af8c ==================== Memory info =========================== Processor: Intel® Core i3 CPU M 370 @ 2.40GHz Percentage of memory in use: 74% Total physical RAM: 3894.68 MB Available physical RAM: 1008.33 MB Total Pagefile: 7787.55 MB Available Pagefile: 4208.16 MB Total Virtual: 8192 MB Available Virtual: 8191.81 MB ==================== Drives ================================ Drive c: (OS) (Fixed) (Total:920.32 GB) (Free:758.7 GB) NTFS Drive e: (My Passport) (Fixed) (Total:232.88 GB) (Free:2.46 GB) NTFS Drive h: () (Network) (Total:199.9 GB) (Free:36.96 GB) Drive s: () (Network) (Total:199.9 GB) (Free:36.96 GB) ==================== MBR & Partition Table ================== ======================================================== Disk: 0 (Size: 931.5 GB) (Disk ID: 77E3ED41) Partition 1: (Not Active) - (Size=39 MB) - (Type=DE) Partition 2: (Active) - (Size=11.2 GB) - (Type=07 NTFS) Partition 3: (Not Active) - (Size=920.3 GB) - (Type=07 NTFS) ======================================================== Disk: 1 (Size: 232.9 GB) (Disk ID: 28F12A69) Partition 1: (Active) - (Size=232.9 GB) - (Type=07 NTFS) ==================== End Of Log ============================ Is this a dangerous IP? What is it? Is there any way to block it without getting notifications every few seconds? Or is it safe to give an exception? Any help would be appreciated.
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