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About rogetsh2

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  1. Dear Kevin, I have done the steps above and the computer seems to be working great! The bleeping computer link came right up, with very little delay. It has just been miserably slow until now, in every respect. I will print out that page and go over it with him. I set his MBAM to Threat Scan every day. I thank you so much for your help. Case closed! Sincerely, Laura
  2. Dear Kevin, Yes, my weekend has been great, thank you. I am quite blessed. Thank you so much for all the time and care you have devoted to this mess. My dad gets a LOT of malware, and I am really hoping that Premium MBAM will prevent this is the future, as I have been using it for years and have never had an issue, but I also haven't clicked every link on the internet. He only had the free version until lately. On my computer, in MBAM, if I go to History, I can sort the application logs by date/type/etc. I tried to do the same on his computer, under Quarantine, to see the most recent ones,
  3. Dear Kevin, Please find the GMER log attached. When Rogue Killer scan finished, it loaded a website about removing trojan zeroaccess Sirefef variant with Rogue Killer, but I did not do what it said to do. I do not know if I can post urls, but I will try, in case it could give you some insight. http://www.adlice.com/zeroaccess-removal-with-roguekiller/ Please find the text of Rogue Killer log below: RogueKiller V10.0.6.0 [Nov 13 2014] by Adlice Softwaremail : http://www.adlice.com/contact/Feedback : http://forum.adlice.comWebsite : http://www.adlice.com/softwares/roguekiller/Blog : http:/
  4. Dear Kevin, Here are the requested files. ESET only found one thing. The computer is still stupid slow. My Dad wants to turn on his gadgets again. Is that wise? Thank you, Laura ESET SCAN.txt Fixlog.txt
  5. Dear Kevin, Please find the logs you requested attached. Weirdly, as I was staring off into space, waiting for FRST, wondering about the first person to ever decide to raid a beehive, the computer we are trying to fix skipped one minute, twice, but is still 30 seconds behind my computer, more or less. It stayed on a certain time for more than one minute, and then skipped a minute to catch up, but didn't quite make it. Both computers are syncing with the same time server. Maybe it was just because FRST was scanning, but thought you should know. Hope the logs are full of good news. Thank you,
  6. Dear Kevin, When I first ran the Windows Repair Tool, it stopped on #19, saying that it tried to start 4 times and was unable to run. I tried to run it again, and Kaspersky piped up about a trojan w32 (I think), by which I think it meant Windows Repair Tool, and then Kaspersky started deleting stuff, so I stopped the repairs. After disabling Kaspersky, I unchecked 1-18 and ran tasks 19+, so I have a bit of a mess as far as logs. I hope that doesn't mean it didn't do what it needed to do, but if so, I can run it again. Please find the logs attached in 2 parts (I have omitted the log from the sc
  7. Nothing detected by MBAM Threat scan /w rootkit scan. ADWCleaner log follows: # AdwCleaner v4.100 - Report created 08/11/2014 at 21:41:44 # DB v2014-11-07.1 # Updated 08/11/2014 by Xplode # Operating System : Windows Vista Home Basic Service Pack 2 (32 bits) # Username : Roger - ROGER-PC # Running from : C:\Users\Roger\Desktop\AdwCleaner.exe # Option : Clean ***** [ Services ] ***** ***** [ Files / Folders ] ***** Folder Deleted : C:\ProgramData\Viewpoint Folder Deleted : C:\Program Files\Viewpoint ***** [ Scheduled Tasks ] ***** ***** [ Shortcuts ] ***** ***** [
  8. Dear Kevin, I was able to start ComboFix over TeamViewer, but could not see it, as after the blue screen popped up saying it was creating a restore point, it terminated the Teamviewer connection. On my end, TeamViewer indicated that TV was not running on his computer for about an hour, so I assume it was scanning and rebooting over that time. I am glad it worked with TV, at any rate. When I was able to reconnect to it, I was greeted by the ComboFix log. Please find ComboFix.txt attached. Thank you so much, Laura ComboFix.txt
  9. Dear Kevin, I am unsure whether you are re-quoting the peer-to-peer warning because this computer has peer-to-peer programs, or just in case I missed it on the other page. I do not see any software I recognize as peer-to-peer in Control Panel>Add/Remove Programs. If you see that it does, I will gladly remove anything you indicate. I have attached the fixlog.txt. Before I run ComboFix, having read its warning page, I have a question. I am doing these fixes over remote desktop software, because my father lives five or six hours away. Can I run ComboFix by closing all programs EXCEPT Tea
  10. Dear Sirs, I am trying to clean up my father's computer, remotely, and have encountered trojan.0access. This computer does have premium mbam, though before today, it was the free version, so no scheduled scans. I read in a 0access cleanup thread on this site that there are specific steps to be taken and that the trojan can persist. I have run several mbam (and eset online and adwcleaner) scans in the last 24 hours, removing 6-50 bad guys per scan, before mbam found 0access. The last mbam scan found no threats, but the computer is still dreadfully slow, compared to normal for this machine, and
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