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number8

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Everything posted by number8

  1. I just got the results of my daily scheduled Malwarebytes scan. It detected 319 Mindspark PUPs, All of them are related to the Extension that started this thread. I have gotten them in the past and deleted them, a few weeks later, they reappear. Do you think the weather site infected, or is this something MindSpark is doing to my computer that isn't really a virus? Malwarebytes Scan 09202016.txt
  2. The attached AdwCleaner log shows the 4 registry keys and I don't know if we should delete them or not, but I now think the other items are harmless. I now know that the Local Extension that I mentioned in my first post is created when I check the weather with this link, and I do that every morning. Unless you think the weather site is infected with a virus, that extension should not be a problem to me. https://weather.com/weather/today/l/USAL0417:1:US At Google Settings\Search\Manage Search Engines\Default Search Settings, the default is set to Google, which is what I want. AOL and Ask is listed along with some others, but they shouldn't be a problem to me, should they? Deleting the Microsoft Word 2010 Avery Wizard add-in still seems to have solved my "freezing" problem. There is a wealth of information about screens abruptly going into power-saving mode like mine did during CHKDSK and Safe Mode, none of it very good. The best guess is that the video card driver needs updating. If you have a better guess, I'd like to hear it. Otherwise, if you can tell me how to get rid of those 4 registry keys, or tell me it's safe to let AdwCleaner remove them, I think we're done. AdwCleaner[S13].txt
  3. Start: Ran CCleaner, cleaned Windows items From CCleaner\Tools – deleted Avery Wizard 4.0 Opened Microsoft Word\Options\Add-Ins, confirmed that AVWiz14s.dotm is gone. “Freezing” of cursor seems to be resolved. Deleted Mozilla Firefox 48.0.2 Restart Ran AdwCleaner – still 4 and 3 Downloaded Zoek Norton 360: Disable Auto-Protect – 5 hrs MWB: Protection Disabled SuperAS: Real-time Protection Disabled Pasted requests into Zork Program started Closed Chrome Got note: A reboot is needed to complete Zoek.exe tasks. Ran FRST again. Done – txt documents complete Ran AdwCleaner – now only 4 registry keys Reset all my AV protection to on. SearchReg.txt zoek-results.txt FRST.txt Addition.txt AdwCleaner[S11].txt
  4. Mondays are busy around here, and you're 7 hours ahead of me, so it will be very late this evening your time before I rerun things. I'm going to be very unhappy of Zoek causes me to reload a system backup to get rid of it again. Meanwhile, I thought my problem might be add-ins to Word, so I went into Safe Mode to check the "freezing." When I clicked on the icon, I got a message telling me that there was a problem loading Word and it was going to shutdown. About that time my screen went into power saver mode and my hard drive beginning spinning loudly. Once again, the only way I could shut down was to press and hold the button.
  5. Something we did today did some good. I just ran AdwCleaner again and see that the Registry Key issues have been reduced from 12 to 4. ***** [ Registry ] ***** Key Found: HKLM\SOFTWARE\Classes\protector_dll.ProtectorBho Key Found: HKLM\SOFTWARE\Classes\protector_dll.ProtectorBho.1 Key Found: [x64] HKLM\SOFTWARE\Classes\protector_dll.ProtectorBho Key Found: [x64] HKLM\SOFTWARE\Classes\protector_dll.ProtectorBho.1 ***** [ Web browsers ] ***** No malicious Firefox based browser items found. Chrome pref Found: [C:\Users\LARRY 8300\AppData\Local\Google\Chrome\User Data\Default\Web data] - aol.com Chrome pref Found: [C:\Users\LARRY 8300\AppData\Local\Google\Chrome\User Data\Default\Web data] - ask.com Chrome pref Found: [C:\Users\LARRY 8300\AppData\Local\Google\Chrome\User Data\Default\Secure Preferences ] - jnnbmiailafajdkboegcjcdklooomfic
  6. After 3 hours, nothing but the normal quick flashing of the drive light, not like the constant on and loud whirring noise while I was running the other before my screen went dark. Not a good day. Is there anything else you'd like to try?
  7. The CHKDSK would only start at restart. My screen went into power saving mode a few minutes after it started even though I had it set to never. I'll try your original way again and let it cook for at least an hour this time.
  8. Windows updates installed. Will try chkdsk with something I found online. See attached.
  9. Part 2 done. When I restart Microsoft wants to reinstall all the updates I uninstalled yesterday, so it may be awhile before I can try Part 3 again.
  10. Recall that my computer is back to where it was on 9/14. Part 1: Had to go to your original post to get a hyperlink for FRST. Downloaded and ran it. FRST.txt, Addition.txt, and Fixlog.txt is attached. Part 2: Not done. Both entries are the same. Is one of them supposed to be Chrome or Firefox? What do you mean by manual reboot? Windows Task Manager? Part 3: Copy/Paste your command, hit Enter, waited 30 minutes. No log created. Entered Exit. FRST.txt Addition.txt Fixlog.txt
  11. I deleted Foxfire. No effect on Zork. Zork still running but stopped at Firefox Extensions. Reactivated my AV software. Tried to close Zork, including using Windows Task Manager. Couldn’t. Tried to close it by restoring system to the Install Zoek.exe restore point. It hung up while scanning for affected programs. Chose the restore point before the Windows Update on 9/14 instead. Update was successful. Zork was gone. Got an error message from Norton. Downloaded and ran AdwCleaner again. Found only registry key threats. Tried to uninstall Firefox from the Control Panel. Could not. Found instructions online to do a “clean reinstall” of Firefox. Followed their instructions and was successful. Ran AdwCleaner again. This time it found 15 threats again. Did a threat scan with Malwarebytes. Clean. As of now, my computer is back to where it was Wednesday night. I still have the 15 threats and my computer still freezes from time to time, but we now know that FRST isn’t effective and Zork is user unfriendly. That’s progress.
  12. You're not very forthcoming about what you think the problem is or what you hope to accomplish by running these programs. That said, this evening I plan to: Shutdown Zoek, turn my AV software back on, and reinstall the latest saved system backup. Then I will go to Control Panel, delete Firefox, restart my computer, then go online to Chrome and download a new version of Firefox. If all that's successful, then I will turn off my AV software again and attempt to run Zoek again. Does that sound like a plan? .BTW, while I've been typing this, I keep getting this message every 30 seconds: 1 Num Lock On.
  13. Began Runcheck 14:30:03:02 local time. Got a message: DaS21 has stopped working. I closed the program. Last entry: Foxfire Extensions: 14:41. Current time: 15:43 Should I let it continue to run?
  14. I don't think so. I still get the freezing and AdwCleaner still says I have the 15 threats I had on Thursday. What should I do with those 15 threats. Click Clean or leave them alone? Thank you for your help. AdwCleaner[S2].txt
  15. Done. Next? Fixlog.txt Scanning History File.txt
  16. Thanks for your help. Let me know what to do next. BTW, from time to time, my Malwarebytes detects 349 Mindspark issues. I quarantine them and they go away for a while. From what Alex Smith said, could this be related? Larry FRST.txt Addition.txt
  17. My mouse and keyboard entry have been "freezing" lately across several applications. AdwCleaner found 15 suspicious files that Malwarebytes did not. Any advice from anyone? Local extension_jnnbmiailafajdkboegcjcdkloomfic_0.local storage AdwCleaner[S0].txt
  18. Received Microsoft Windows 7 message: Your computer is low on memory. Checked the Task Manager and found many occurrences of Yvirtcikstd.exe. Malwarebytes would not load. Ran Chameleon 13 times in Safe Mode without successful loading of Malwarebytes. I am not a techie. Can anyone out there help?
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