Veerdin

Hi! The new version worked like a charm, thanks!

HI, first up - I'm new here, so hello everybody. I've been using Malwarebytes for years and it's always been a helpful program for me to have. So it's unfortunate that my very first post here is about a problem with the software. But I've looked all over, and despite finding that other people have had the same/similar issues as me, I'm not seeing a solution that works. Simply put, I downloaded the latest version of Malwarebytes recently, only to discover that now, whenever I attempt to scan it, it stops responding and crashes before it even gets past the "Scanning for updates" section. At first, I thought it was something to do with the updates themselves, so I hit the "Skip update scan" button or whatever it's called, only for the program to crash regardless. No error codes come up, no messages, nothing. I've seen a lot of other people talking about log files or something to track crashes, but I don't know where I'd even find those, let alone if my version is giving me them. Some details: Operating system: Windows 7 x64 bit Malwarebytes version: Malwarebytes Anti-Malware (Free) 2.0.2.1012 I can provide other system specs if needed. Somebody please help.