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Shamamama

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Everything posted by Shamamama

  1. I'm not exactly an Enterprise. It's me and two proofreaders. When I began using Malwarebytes a long while ago there wasn't even an enterprise option. If I am made to switch, that's fine, but I would hope to be credited for the licenses.
  2. I have a premium version. Image of dashboard attached. The pc is used by my assistant. It's running slow and has just corrupted a few .htm files from a publishing platform we use. Tried to paste in the FARBAR log, but it's too long, so it is attached, as is the Malwarebyes Check. I would appreciate any help as we have live projects this is impacting! I'm desperate! Please and thank you! CheckResults.txt FRST.txt Addition.txt
  3. Computer: Dell XPS 15 Base Operating System: Windows 8.1 (64) I'm setting up a brand new Dell computer. One of the first things I always do is download Google Chrome. The second thing I always do is install Malwarebytes. Once I had these two items installed, I began installing other software. Almost immediately I had issues with Malwarebytes detecting something. I ran a full scan, deleted what was in quarantine, ran another scan. Immediately I was unable to connect to the internet. I used another computer to research and it returned a possible problem in a Chrome extension, so I uninstalled Chrome. That did not help. Now this computer will not get on the internet due to an error "The proxy server isn't responding" with the setting of 127.0.0.1:8800 I know from past experience that I can go through all the removal steps here, but I'm wondering if it wouldn't be better and faster to just reformat the machine. There's nothing on it except what it came with. Now, I've never done that before so I may not know what I'm talking about. The machine cannot get on the internet so I'm unable to use it to post logs or run anything that I have to download from the machine itself.
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