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Beginner97

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  1. what do you mean complete fixlog, the one above is it complete. I just copied and pasted everything, I'll attach it so you make sure. Fixlog.txt
  2. this maybe not your type of question but in windows update, it always brings up the update called Service Pack 2 for Microsoft Office 2010 (KB2687455) 32-Bit Edition but it always brings up a box because it is 32 bit. is that update really 'important' because unless you know other solutions to this problem because I can't find any service pack 2 on microsofts website.
  3. sorry, java update unistalled. Apart from reading tips on the link, is there anything else or am I more or less clean? If yes, just like to extend my thanks once again. Thankfully I stopped this on social media otherwise my emotions would have good overboard because on that saturday the internet was horrible for me and I still don't know what happened. I hadn't downloaded anything on that morning. Chris
  4. Fix result of Farbar Recovery Tool (FRST written by Farbar) (x64) Version: 12-09-2014 Ran by Toshiba at 2014-09-23 15:52:16 Run:1 Running from C:\Users\Toshiba\Downloads\malware online forum help Boot Mode: Normal ============================================== Content of fixlist: ***************** CloseProcesses: HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://mysearch.avg.com?cid={43BC6EEF-5923-4A8F-B1ED-7B42A5727D1A}&mid=cb50c350a36747d3a3960d47e7a6cb32-542c6fc3131c72e0d714c97d2d3ce03f95ef50d7〈=en&ds=AVG&coid=avgtbavg&cmpid=&pr=pr&d=2014-04-18 22:20:07&v=18.1.7.598&pid=safeguard&sg=&sap=hp GroupPolicy: Group Policy on Chrome detected <======= ATTENTION FF Plugin-x32: @microsoft.com/GENUINE -> disabled No File FF Plugin: @microsoft.com/GENUINE -> disabled No File AlternateDataStreams: C:\ProgramData\TEMP:0B4227B4 C:\Users\Toshiba\AppData\Roaming\AVG\Rescue\PC Tuneup 2011\130314011619841.rsc EmptyTemp: ***************** Processes closed successfully. HKCU\Software\Microsoft\Internet Explorer\Main\\Start Page => Value was restored successfully. C:\Windows\system32\GroupPolicy\Machine => Moved successfully. C:\Windows\system32\GroupPolicy\GPT.ini => Moved successfully. "HKLM\Software\Wow6432Node\MozillaPlugins\@microsoft.com/GENUINE" => Key deleted successfully. "HKLM\Software\MozillaPlugins\@microsoft.com/GENUINE" => Key deleted successfully. C:\ProgramData\TEMP => ":0B4227B4" ADS removed successfully. C:\Users\Toshiba\AppData\Roaming\AVG\Rescue\PC Tuneup 2011\130314011619841.rsc => Moved successfully. J
  5. Back on now, instructions tonight or tomorrow?
  6. Regarding problems, I think by removing the snap,do and reseting firefox it seems to have done the job. On pages there is no words double hyperlinks with ads attached, no more pop ups in corner of screen and the most annoying one was every so often a new blank window would open up. If that scan in your opinion is ok, I think the problem has been solved. If possible though, will you teach me some more about computer secruity so I can stop this happening again. I still don't know what happened. If not, thank you for all your help.
  7. Here is scan using eset scanner. 54 threats i think, is there anything else to do? C:\AdwCleaner\Quarantine\C\Program Files (x86)\Betcat\WebCakeIEClient.dll.vir a variant of Win32/Adware.Yontoo.A application C:\AdwCleaner\Quarantine\C\Program Files (x86)\Re-markit\Re-markit153.exe.vir a variant of Win32/AdWare.AD150.A application C:\AdwCleaner\Quarantine\C\Program Files (x86)\Re-markit\Re-markit_wd.exe.vir a variant of Win32/AdWare.AddLyrics.AJ application C:\AdwCleaner\Quarantine\C\Program Files (x86)\Re-markit\ReMarkit_up.exe.vir a variant of Win32/AdWare.AddLyrics.AF application C:\AdwCleaner\Quarantine\C\Program Files (x86)\Re-markit\Uninstall.exe.vir Win32/AdWare.AddLyrics.AE application C:\AdwCleaner\Quarantine\C\Users\Toshiba\AppData\Local\Google\Chrome\User Data\Default\Extensions\fpgnpjinkbcalhkkkhnkfeekmmfkbcgf\1\51e682d4a99645.78700161.js.vir Win32/Adware.MultiPlug.H application C:\AdwCleaner\Quarantine\C\Users\Toshiba\AppData\Local\Smartbar\Application\BrowserHelper.exe.vir a variant of MSIL/Toolbar.Linkury.A potentially unwanted application C:\AdwCleaner\Quarantine\C\Users\Toshiba\AppData\Local\Smartbar\Application\Smartbar.GUI.MainClient.dll.vir a variant of Win32/Toolbar.Linkury.F potentially unwanted application C:\AdwCleaner\Quarantine\C\Users\Toshiba\AppData\Local\Smartbar\Application\SmartbarInternetExplorerBHO.dll.vir a variant of MSIL/Toolbar.Linkury.E potentially unwanted application C:\AdwCleaner\Quarantine\C\Users\Toshiba\AppData\Local\Smartbar\Application\SmartbarInternetExplorerBHO2.dll.vir a variant of MSIL/Toolbar.Linkury.E potentially unwanted application C:\AdwCleaner\Quarantine\C\Users\Toshiba\AppData\Local\Smartbar\Application\SmartbarInternetExplorerExtension.dll.vir a variant of MSIL/Toolbar.Linkury.D potentially unwanted application C:\AdwCleaner\Quarantine\C\Users\Toshiba\AppData\Local\Smartbar\Application\SmartbarInternetExplorerExtension2.dll.vir a variant of MSIL/Toolbar.Linkury.D potentially unwanted application C:\AdwCleaner\Quarantine\C\Users\Toshiba\AppData\Local\Smartbar\Application\SmartbarVersionsHelper.exe.vir a variant of MSIL/Toolbar.Linkury.E potentially unwanted application C:\AdwCleaner\Quarantine\C\Users\Toshiba\AppData\Local\Smartbar\Application\SnapDo.exe.vir a variant of Win32/Toolbar.Linkury.A potentially unwanted application C:\AdwCleaner\Quarantine\C\Users\Toshiba\AppData\Local\Smartbar\Application\sppsm.dll.vir a variant of MSIL/Toolbar.Linkury.G potentially unwanted application C:\AdwCleaner\Quarantine\C\Users\Toshiba\AppData\Local\Smartbar\Application\srbs.dll.vir a variant of MSIL/Toolbar.Linkury.C potentially unwanted application C:\AdwCleaner\Quarantine\C\Users\Toshiba\AppData\Local\Smartbar\Application\srprl.dll.vir a variant of MSIL/Toolbar.Linkury.F potentially unwanted application C:\AdwCleaner\Quarantine\C\Users\Toshiba\AppData\Local\Smartbar\Application\amfclgbdpgndipgoegfpkkgobahigbcl\GoogleChromeRemotePlugin.dll.vir Win32/Toolbar.Linkury.D potentially unwanted application C:\AdwCleaner\Quarantine\C\Users\Toshiba\AppData\Local\Smartbar\Application\ar\Smartbar.Resources.LanguageSettings.resources.dll.vir a variant of MSIL/Toolbar.Linkury.E potentially unwanted application C:\AdwCleaner\Quarantine\C\Users\Toshiba\AppData\Local\Smartbar\Application\de\Smartbar.Resources.LanguageSettings.resources.dll.vir a variant of MSIL/Toolbar.Linkury.E potentially unwanted application C:\AdwCleaner\Quarantine\C\Users\Toshiba\AppData\Local\Smartbar\Application\es\Smartbar.Resources.LanguageSettings.resources.dll.vir a variant of MSIL/Toolbar.Linkury.E potentially unwanted application C:\AdwCleaner\Quarantine\C\Users\Toshiba\AppData\Local\Smartbar\Application\ExtInstaller\2.exe.vir a variant of MSIL/Toolbar.Linkury.C potentially unwanted application C:\AdwCleaner\Quarantine\C\Users\Toshiba\AppData\Local\Smartbar\Application\fr\Smartbar.Resources.LanguageSettings.resources.dll.vir a variant of MSIL/Toolbar.Linkury.E potentially unwanted application C:\AdwCleaner\Quarantine\C\Users\Toshiba\AppData\Local\Smartbar\Application\he\Smartbar.Resources.LanguageSettings.resources.dll.vir a variant of MSIL/Toolbar.Linkury.E potentially unwanted application C:\AdwCleaner\Quarantine\C\Users\Toshiba\AppData\Local\Smartbar\Application\helperbar@helperbar.com\components\SmartbarFireFoxRemotePlugin_20.dll.vir Win32/Toolbar.Linkury.D potentially unwanted application C:\AdwCleaner\Quarantine\C\Users\Toshiba\AppData\Local\Smartbar\Application\helperbar@helperbar.com\components\SmartbarFireFoxRemotePlugin_21.dll.vir Win32/Toolbar.Linkury.D potentially unwanted application C:\AdwCleaner\Quarantine\C\Users\Toshiba\AppData\Local\Smartbar\Application\helperbar@helperbar.com\components\SmartbarFireFoxRemotePlugin_22.dll.vir a variant of Win32/Toolbar.Linkury.D potentially unwanted application C:\AdwCleaner\Quarantine\C\Users\Toshiba\AppData\Local\Smartbar\Application\helperbar@helperbar.com\components\SmartbarFireFoxRemotePlugin_23.dll.vir a variant of Win32/Toolbar.Linkury.D potentially unwanted application C:\AdwCleaner\Quarantine\C\Users\Toshiba\AppData\Local\Smartbar\Application\helperbar@helperbar.com\components\SmartbarFireFoxRemotePlugin_24.dll.vir a variant of Win32/Toolbar.Linkury.D potentially unwanted application C:\AdwCleaner\Quarantine\C\Users\Toshiba\AppData\Local\Smartbar\Application\helperbar@helperbar.com\components\SmartbarFireFoxRemotePlugin_25.dll.vir a variant of Win32/Toolbar.Linkury.D potentially unwanted application C:\AdwCleaner\Quarantine\C\Users\Toshiba\AppData\Local\Smartbar\Application\helperbar@helperbar.com\components\SmartbarFireFoxRemotePlugin_26.dll.vir a variant of Win32/Toolbar.Linkury.D potentially unwanted application C:\AdwCleaner\Quarantine\C\Users\Toshiba\AppData\Local\Smartbar\Application\it\Smartbar.Resources.LanguageSettings.resources.dll.vir a variant of MSIL/Toolbar.Linkury.E potentially unwanted application C:\AdwCleaner\Quarantine\C\Users\Toshiba\AppData\Local\Smartbar\Application\nl\Smartbar.Resources.LanguageSettings.resources.dll.vir a variant of MSIL/Toolbar.Linkury.E potentially unwanted application C:\AdwCleaner\Quarantine\C\Users\Toshiba\AppData\Local\Smartbar\Application\pt\Smartbar.Resources.LanguageSettings.resources.dll.vir a variant of MSIL/Toolbar.Linkury.E potentially unwanted application C:\AdwCleaner\Quarantine\C\Users\Toshiba\AppData\Local\Smartbar\Application\ru\Smartbar.Resources.LanguageSettings.resources.dll.vir a variant of MSIL/Toolbar.Linkury.E potentially unwanted application C:\AdwCleaner\Quarantine\C\Users\Toshiba\AppData\Local\Smartbar\Application\tr\Smartbar.Resources.LanguageSettings.resources.dll.vir a variant of MSIL/Toolbar.Linkury.E potentially unwanted application C:\AdwCleaner\Quarantine\C\Users\Toshiba\AppData\Local\SwvUpdater\Updater.exe.vir a variant of Win32/Amonetize.AM potentially unwanted application C:\AdwCleaner\Quarantine\C\Users\Toshiba\AppData\Roaming\Betcat\WebCakeDesktop.exe.vir MSIL/WebCake.A potentially unwanted application C:\AdwCleaner\Quarantine\C\Users\Toshiba\AppData\Roaming\Betcat\dat\Desktop.OS.dll.vir a variant of MSIL/WebCake.A potentially unwanted application C:\AdwCleaner\Quarantine\C\Users\Toshiba\AppData\Roaming\Betcat\dat\Dora.dat.vir a variant of MSIL/WebCake.A potentially unwanted application C:\AdwCleaner\Quarantine\C\Users\Toshiba\AppData\Roaming\Betcat\dat\Maintain.dat.vir a variant of MSIL/WebCake.A potentially unwanted application C:\AdwCleaner\Quarantine\C\Users\Toshiba\AppData\Roaming\Betcat\dat\Paladin.dat.vir a variant of MSIL/WebCake.A potentially unwanted application C:\AdwCleaner\Quarantine\C\Users\Toshiba\AppData\Roaming\Betcat\dat\Phoenix.dat.vir a variant of MSIL/WebCake.A potentially unwanted application C:\AdwCleaner\Quarantine\C\Users\Toshiba\AppData\Roaming\VOPackage\Setup.exe.vir a variant of Win32/InstallCore.JA potentially unwanted application C:\Users\Toshiba\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\B8SHYT8R\StormAlertsSetup[1].exe a variant of MSIL/Adware.StrongVault.A application C:\Users\Toshiba\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\CNJLCRU8\SPSetup[1].exe Win32/Conduit.SearchProtect.A potentially unwanted application C:\Users\Toshiba\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\JQUDJ7KW\Bundle[1].exe a variant of Win32/Amonetize.Z potentially unwanted application C:\Users\Toshiba\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\JQUDJ7KW\SearchProtectGeneric2[1].exe Win32/OutBrowse.Q potentially unwanted application C:\Users\Toshiba\AppData\Local\Temp\SopCast.zip a variant of Win32/Bundled.Toolbar.Ask.D potentially unsafe application C:\Users\Toshiba\AppData\Local\Temp\191319.Uninstall\uninstaller.exe Win32/InstallCore.PC potentially unwanted application C:\Users\Toshiba\AppData\Local\Temp\{33C04F25-73FD-402A-9A68-B9132E36DA07}\setup.exe multiple threats C:\Users\Toshiba\AppData\LocalLow\Sun\Java\Deployment\cache\6.0\21\1a61e695-391dae3c a variant of Java/Exploit.CVE-2013-2423.FX trojan C:\Users\Toshiba\AppData\Roaming\AVG\Rescue\PC Tuneup 2011\130314011619841.rsc multiple threats
  8. Ok thanks, all steps done now. Step 2 log Malwarebytes Anti-Malware www.malwarebytes.org Scan Date: 21/09/2014 Scan Time: 18:54:31 Logfile: Administrator: Yes Version: 2.00.2.1012 Malware Database: v2014.09.21.07 Rootkit Database: v2014.09.19.01 License: Trial Malware Protection: Enabled Malicious Website Protection: Enabled Self-protection: Disabled OS: Windows 7 Service Pack 1 CPU: x64 File System: NTFS User: Toshiba Scan Type: Threat Scan Result: Completed Objects Scanned: 316945 Time Elapsed: 16 min, 27 sec Memory: Enabled Startup: Enabled Filesystem: Enabled Archives: Enabled Rootkits: Enabled Heuristics: Enabled PUP: Enabled PUM: Enabled Processes: 0 (No malicious items detected) Modules: 0 (No malicious items detected) Registry Keys: 1 PUP.Optional.Superfish.A, HKU\S-1-5-21-1325574982-213053849-3439578809-1000-{ED1FC765-E35E-4C3D-BF15-2C2B11260CE4}-0\SOFTWARE\MICROSOFT\INTERNET EXPLORER\LOWREGISTRY\DOMSTORAGE\superfish.com, Quarantined, [077e37b8710a0e283bb79adbd2321ae6], Registry Values: 0 (No malicious items detected) Registry Data: 0 (No malicious items detected) Folders: 0 (No malicious items detected) Files: 0 (No malicious items detected) Physical Sectors: 0 (No malicious items detected) (end) Step 3 log # AdwCleaner v3.310 - Report created 21/09/2014 at 19:23:12 # Updated 12/09/2014 by Xplode # Operating System : Windows 7 Home Premium Service Pack 1 (64 bits) # Username : Toshiba - TOSHIBA-TOSH # Running from : C:\Users\Toshiba\Downloads\AdwCleaner.exe # Option : Clean ***** [ Services ] ***** [#] Service Deleted : vToolbarUpdater14.1.7 ***** [ Files / Folders ] ***** Folder Deleted : C:\ProgramData\AVG Security Toolbar Folder Deleted : C:\ProgramData\NCH Software Folder Deleted : C:\Program Files (x86)\AVG SafeGuard toolbar Folder Deleted : C:\Program Files (x86)\globalUpdate Folder Deleted : C:\Program Files (x86)\MediaViewV1 Folder Deleted : C:\Users\Toshiba\AppData\Local\AVG Secure Search Folder Deleted : C:\Users\Toshiba\AppData\Local\globalUpdate Folder Deleted : C:\Users\Toshiba\AppData\Roaming\NCH Software Folder Deleted : C:\Users\Toshiba\AppData\Roaming\WebExtend File Deleted : C:\Users\Toshiba\AppData\Local\Temp\Uninstall.exe ***** [ Scheduled Tasks ] ***** Task Deleted : AmiUpdXp ***** [ Shortcuts ] ***** ***** [ Registry ] ***** Key Deleted : HKCU\Software\Microsoft\Internet Explorer\LowRegistry\DOMStorage\www.superfish.com Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\avg-secure-search-installer_RASAPI32 Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\avg-secure-search-installer_RASMANCS Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\biclient_RASAPI32 Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\biclient_RASMANCS Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\NewPlayer_RASAPI32 Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\NewPlayer_RASMANCS Value Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run [browserSafeguard] Key Deleted : HKLM\SOFTWARE\Classes\AppID\{C007DADD-132A-624C-088E-59EE6CF0711F} Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{DE9028D0-5FFA-4E69-94E3-89EE8741F468} Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{E7DF6BFF-55A5-4EB7-A673-4ED3E9456D39} Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{95B7759C-8C7F-4BF1-B163-73684A933233} Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{F25AF245-4A81-40DC-92F9-E9021F207706} Key Deleted : HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{95B7759C-8C7F-4BF1-B163-73684A933233} Key Deleted : HKCU\Software\AVG Secure Search Key Deleted : HKCU\Software\GlobalUpdate Key Deleted : HKCU\Software\powerpack Key Deleted : HKCU\Software\Softonic Key Deleted : HKLM\SOFTWARE\GlobalUpdate Key Deleted : HKLM\SOFTWARE\Video Converter ***** [ Browsers ] ***** -\\ Internet Explorer v11.0.9600.17280 -\\ Mozilla Firefox v32.0.2 (x86 en-GB) [ File : C:\Users\Toshiba\AppData\Roaming\Mozilla\Firefox\Profiles\wtktdox1.default-1411311000242\prefs.js ] -\\ Google Chrome v ************************* AdwCleaner[R0].txt - [15518 octets] - [16/03/2014 19:00:06] AdwCleaner[R1].txt - [3341 octets] - [21/09/2014 19:13:22] AdwCleaner[s0].txt - [12321 octets] - [16/03/2014 19:00:37] AdwCleaner[s1].txt - [3035 octets] - [21/09/2014 19:23:12] ########## EOF - C:\AdwCleaner\AdwCleaner[s1].txt - [3095 octets] ########## Step 4 log text Scan result of Farbar Recovery Scan Tool (FRST.txt) (x64) Version: 12-09-2014 Ran by Toshiba (administrator) on TOSHIBA-TOSH on 21-09-2014 19:50:52 Running from C:\Users\Toshiba\Downloads Platform: Windows 7 Home Premium Service Pack 1 (X64) OS Language: English (United States) Internet Explorer Version 11 Boot Mode: Normal Tutorial for Farbar Recovery Scan Tool: http://www.geekstogo.com/forum/topic/335081-frst-tutorial-how-to-use-farbar-recovery-scan-tool/ ==================== Processes (Whitelisted) ================= (If an entry is included in the fixlist, the process will be closed. The file will not be moved.) (Apple Inc.) C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe (AVG Technologies CZ, s.r.o.) C:\Program Files (x86)\AVG\AVG2014\avgidsagent.exe (AVG Technologies CZ, s.r.o.) C:\Program Files (x86)\AVG\AVG2014\avgwdsvc.exe (Apple Inc.) C:\Program Files\Bonjour\mDNSResponder.exe (Realsil Microelectronics Inc.) C:\Program Files (x86)\Realtek\Realtek USB 2.0 Card Reader\RIconMan.exe (Intel Corporation) C:\Program Files (x86)\Intel\Intel® Management Engine Components\LMS\LMS.exe (Malwarebytes Corporation) C:\Program Files (x86)\Malwarebytes Anti-Malware\mbamscheduler.exe (Malwarebytes Corporation) C:\Program Files (x86)\Malwarebytes Anti-Malware\mbamservice.exe (TOSHIBA Corporation) C:\Windows\System32\TODDSrv.exe (AVG) C:\Program Files (x86)\AVG\AVG PC TuneUp\TuneUpUtilitiesService64.exe (Malwarebytes Corporation) C:\Program Files (x86)\Malwarebytes Anti-Malware\mbam.exe (AVG Technologies CZ, s.r.o.) C:\Program Files (x86)\AVG\AVG2014\avgnsa.exe (AVG) C:\Program Files (x86)\AVG\AVG PC TuneUp\TuneUpUtilitiesApp64.exe (AVG Technologies CZ, s.r.o.) C:\Program Files (x86)\AVG\AVG2014\avgemca.exe (Microsoft Corporation) C:\Windows\Microsoft.NET\Framework64\v3.0\WPF\PresentationFontCache.exe (TOSHIBA Corporation) C:\Program Files\TOSHIBA\BulletinBoard\TosNcCore.exe (TOSHIBA Corporation) C:\Program Files\TOSHIBA\ReelTime\TosReelTimeMonitor.exe (Toshiba Europe GmbH) C:\Program Files (x86)\Toshiba TEMPRO\TemproTray.exe (Intel Corporation) C:\Windows\System32\hkcmd.exe (Intel Corporation) C:\Windows\System32\igfxpers.exe (Realtek Semiconductor) C:\Program Files\Realtek\Audio\HDA\RAVCpl64.exe (Apple Inc.) C:\Program Files (x86)\Common Files\Apple\Internet Services\iCloudServices.exe (AVG Technologies CZ, s.r.o.) C:\Program Files (x86)\AVG\AVG2014\avgrsa.exe (Apple Inc.) C:\Program Files (x86)\Common Files\Apple\Internet Services\ApplePhotoStreams.exe (Hewlett-Packard Co.) C:\Program Files\HP\HP Deskjet 3520 series\Bin\ScanToPCActivationApp.exe (AVG Technologies CZ, s.r.o.) C:\Program Files (x86)\AVG\AVG2014\avgcsrva.exe (TOSHIBA Corporation) C:\Program Files (x86)\TOSHIBA\TOSHIBA Service Station\ToshibaServiceStation.exe (AVG Technologies CZ, s.r.o.) C:\Program Files (x86)\AVG\AVG2014\avgui.exe (Apple Inc.) C:\Program Files (x86)\iTunes\iTunesHelper.exe (Oracle Corporation) C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe (Hewlett-Packard Co.) C:\Program Files\HP\HP Deskjet 3520 series\Bin\HPNetworkCommunicator.exe (Apple Inc.) C:\Program Files (x86)\Common Files\Apple\Internet Services\APSDaemon.exe (Apple Inc.) C:\Program Files\iPod\bin\iPodService.exe (TOSHIBA Corporation) C:\Program Files (x86)\TOSHIBA\TOSHIBA Service Station\TMachInfo.exe (TOSHIBA CORPORATION) C:\Program Files (x86)\TOSHIBA\ConfigFree\CFIWmxSvcs64.exe (Microsoft Corporation) C:\Windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe (TOSHIBA CORPORATION) C:\Program Files (x86)\TOSHIBA\ConfigFree\CFSvcs.exe (Intel Corporation) C:\Program Files (x86)\Intel\Intel® Management Engine Components\UNS\UNS.exe (Mozilla Corporation) C:\Program Files (x86)\Mozilla Firefox\firefox.exe (Microsoft Corporation) C:\Program Files (x86)\Microsoft Office\Office14\WINWORD.EXE (Microsoft Corporation) C:\Program Files\Common Files\Microsoft Shared\OfficeSoftwareProtectionPlatform\OSPPSVC.EXE (Microsoft Corporation) C:\Windows\splwow64.exe ==================== Registry (Whitelisted) ================== (If an entry is included in the fixlist, the registry item will be restored to default or removed. The file will not be moved.) HKLM\...\Run: [TosNC] => C:\Program Files\Toshiba\BulletinBoard\TosNcCore.exe [597928 2011-03-03] (TOSHIBA Corporation) HKLM\...\Run: [TosReelTimeMonitor] => C:\Program Files\TOSHIBA\ReelTime\TosReelTimeMonitor.exe [38304 2010-12-14] (TOSHIBA Corporation) HKLM\...\Run: [Toshiba TEMPRO] => C:\Program Files (x86)\Toshiba TEMPRO\TemproTray.exe [1546720 2011-02-10] (Toshiba Europe GmbH) HKLM\...\Run: [RtHDVCpl] => C:\Program Files\Realtek\Audio\HDA\RAVCpl64.exe [11101800 2010-07-28] (Realtek Semiconductor) HKLM\...\Run: [smartFaceVWatcher] => C:\Program Files\Toshiba\SmartFaceV\SmartFaceVWatcher.exe [238080 2009-10-19] (TOSHIBA Corporation) HKLM\...\Run: [TosVolRegulator] => C:\Program Files\TOSHIBA\TosVolRegulator\TosVolRegulator.exe [24376 2009-11-11] (TOSHIBA Corporation) HKLM\...\Run: [Toshiba Registration] => C:\Program Files\TOSHIBA\Registration\ToshibaReminder.exe [150992 2011-07-26] (Toshiba Europe GmbH) HKLM-x32\...\Run: [ToshibaServiceStation] => C:\Program Files (x86)\TOSHIBA\TOSHIBA Service Station\ToshibaServiceStation.exe [1295736 2011-02-11] (TOSHIBA Corporation) HKLM-x32\...\Run: [AVG_UI] => C:\Program Files (x86)\AVG\AVG2014\avgui.exe [5188112 2014-08-25] (AVG Technologies CZ, s.r.o.) HKLM-x32\...\Run: [sVPWUTIL] => C:\Program Files (x86)\TOSHIBA\Utilities\SVPWUTIL.exe [352256 2010-03-03] (TOSHIBA CORPORATION) HKLM-x32\...\Run: [HWSetup] => C:\Program Files\TOSHIBA\Utilities\HWSetup.exe [423936 2010-03-04] (TOSHIBA Electronics, Inc.) HKLM-x32\...\Run: [Adobe ARM] => C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe [959176 2014-08-21] (Adobe Systems Incorporated) HKLM-x32\...\Run: [iTunesHelper] => C:\Program Files (x86)\iTunes\iTunesHelper.exe [152392 2014-05-26] (Apple Inc.) HKLM-x32\...\Run: [sunJavaUpdateSched] => C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe [256896 2014-07-25] (Oracle Corporation) Winlogon\Notify\igfxcui: C:\Windows\system32\igfxdev.dll (Intel Corporation) HKU\.DEFAULT\...\RunOnce: [spUninstallDeleteDir] => rmdir /s /q "\SearchProtect" HKU\S-1-5-21-1325574982-213053849-3439578809-1000\...\Run: [iCloudServices] => C:\Program Files (x86)\Common Files\Apple\Internet Services\iCloudServices.exe [59720 2013-11-20] (Apple Inc.) HKU\S-1-5-21-1325574982-213053849-3439578809-1000\...\Run: [ApplePhotoStreams] => C:\Program Files (x86)\Common Files\Apple\Internet Services\ApplePhotoStreams.exe [59720 2013-11-20] (Apple Inc.) HKU\S-1-5-21-1325574982-213053849-3439578809-1000\...\Run: [HP Deskjet 3520 series (NET)] => C:\Program Files\HP\HP Deskjet 3520 series\Bin\ScanToPCActivationApp.exe [2573416 2012-10-17] (Hewlett-Packard Co.) HKU\S-1-5-21-1325574982-213053849-3439578809-1000\...\RunOnce: [uninstall C:\Users\Toshiba\AppData\Local\Microsoft\SkyDrive\17.0.2015.0811\amd64] => C:\Windows\system32\cmd.exe /q /c rmdir /s /q "C:\Users\Toshiba\AppData\Local\Microsoft\SkyDrive\17.0.2015.0811\amd64" HKU\S-1-5-21-1325574982-213053849-3439578809-1000\...\MountPoints2: {73fc9f36-6bd2-11e2-9b3c-806e6f6e6963} - E:\Setup.exe Startup: C:\Users\Default\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\TRDCReminder.lnk ShortcutTarget: TRDCReminder.lnk -> C:\Program Files (x86)\TOSHIBA\TRDCReminder\TRDCReminder.exe (TOSHIBA Europe) Startup: C:\Users\Default User\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\TRDCReminder.lnk ShortcutTarget: TRDCReminder.lnk -> C:\Program Files (x86)\TOSHIBA\TRDCReminder\TRDCReminder.exe (TOSHIBA Europe) GroupPolicy: Group Policy on Chrome detected <======= ATTENTION ==================== Internet (Whitelisted) ==================== (If an item is included in the fixlist, if it is a registry item it will be removed or restored to default.) HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://mysearch.avg.com?cid={43BC6EEF-5923-4A8F-B1ED-7B42A5727D1A}&mid=cb50c350a36747d3a3960d47e7a6cb32-542c6fc3131c72e0d714c97d2d3ce03f95ef50d7〈=en&ds=AVG&coid=avgtbavg&cmpid=&pr=pr&d=2014-04-18 22:20:07&v=18.1.7.598&pid=safeguard&sg=&sap=hp HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.google.com/ig/redirectdomain?brand=TEUA&bmod=TEUA HKLM\Software\Wow6432Node\Microsoft\Internet Explorer\Main,Start Page = about:newtab BHO: Office Document Cache Handler -> {B4F3A835-0E21-4959-BA22-42B3008E02FF} -> C:\Program Files\Microsoft Office\Office14\URLREDIR.DLL (Microsoft Corporation) BHO-x32: Java Plug-In SSV Helper -> {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} -> C:\Program Files (x86)\Java\jre7\bin\ssv.dll (Oracle Corporation) BHO-x32: Office Document Cache Handler -> {B4F3A835-0E21-4959-BA22-42B3008E02FF} -> C:\Program Files (x86)\Microsoft Office\Office14\URLREDIR.DLL (Microsoft Corporation) BHO-x32: Java Plug-In 2 SSV Helper -> {DBC80044-A445-435b-BC74-9C25C1C588A9} -> C:\Program Files (x86)\Java\jre7\bin\jp2ssv.dll (Oracle Corporation) Tcpip\Parameters: [DhcpNameServer] 192.168.0.1 FireFox: ======== FF ProfilePath: C:\Users\Toshiba\AppData\Roaming\Mozilla\Firefox\Profiles\wtktdox1.default-1411311000242 FF Plugin: @adobe.com/FlashPlayer -> C:\Windows\system32\Macromed\Flash\NPSWF64_15_0_0_152.dll () FF Plugin: @java.com/DTPlugin,version=10.17.2 -> C:\Windows\system32\npDeployJava1.dll (Oracle Corporation) FF Plugin: @microsoft.com/GENUINE -> disabled No File FF Plugin: @Microsoft.com/NpCtrl,version=1.0 -> C:\Program Files\Microsoft Silverlight\5.1.30514.0\npctrl.dll ( Microsoft Corporation) FF Plugin: @microsoft.com/OfficeAuthz,version=14.0 -> C:\PROGRA~1\MICROS~2\Office14\NPAUTHZ.DLL (Microsoft Corporation) FF Plugin-x32: @adobe.com/FlashPlayer -> C:\Windows\SysWOW64\Macromed\Flash\NPSWF32_15_0_0_152.dll () FF Plugin-x32: @Apple.com/iTunes,version=1.0 -> C:\Program Files (x86)\iTunes\Mozilla Plugins\npitunes.dll () FF Plugin-x32: @java.com/DTPlugin,version=10.67.2 -> C:\Program Files (x86)\Java\jre7\bin\dtplugin\npDeployJava1.dll (Oracle Corporation) FF Plugin-x32: @java.com/JavaPlugin,version=10.67.2 -> C:\Program Files (x86)\Java\jre7\bin\plugin2\npjp2.dll (Oracle Corporation) FF Plugin-x32: @microsoft.com/GENUINE -> disabled No File FF Plugin-x32: @Microsoft.com/NpCtrl,version=1.0 -> C:\Program Files (x86)\Microsoft Silverlight\5.1.30514.0\npctrl.dll ( Microsoft Corporation) FF Plugin-x32: @microsoft.com/OfficeAuthz,version=14.0 -> C:\PROGRA~2\MICROS~3\Office14\NPAUTHZ.DLL (Microsoft Corporation) FF Plugin-x32: @microsoft.com/SharePoint,version=14.0 -> C:\PROGRA~2\MICROS~3\Office14\NPSPWRAP.DLL (Microsoft Corporation) FF Plugin-x32: @microsoft.com/WLPG,version=15.4.3502.0922 -> C:\Program Files (x86)\Windows Live\Photo Gallery\NPWLPG.dll No File FF Plugin-x32: Adobe Reader -> C:\Program Files (x86)\Adobe\Reader 11.0\Reader\AIR\nppdf32.dll (Adobe Systems Inc.) FF Plugin HKCU: @unity3d.com/UnityPlayer,version=1.0 -> C:\Users\Toshiba\AppData\LocalLow\Unity\WebPlayer\loader\npUnity3D32.dll (Unity Technologies ApS) FF SearchPlugin: C:\Program Files (x86)\mozilla firefox\browser\searchplugins\amazon-en-GB.xml FF SearchPlugin: C:\Program Files (x86)\mozilla firefox\browser\searchplugins\chambers-en-GB.xml FF SearchPlugin: C:\Program Files (x86)\mozilla firefox\browser\searchplugins\eBay-en-GB.xml FF SearchPlugin: C:\Program Files (x86)\mozilla firefox\browser\searchplugins\yahoo-en-GB.xml Chrome: ======= ==================== Services (Whitelisted) ================= (If an entry is included in the fixlist, the service will be removed from the registry. The file will not be moved unless listed separately.) R2 AVGIDSAgent; C:\Program Files (x86)\AVG\AVG2014\avgidsagent.exe [3242000 2014-08-25] (AVG Technologies CZ, s.r.o.) R2 avgwd; C:\Program Files (x86)\AVG\AVG2014\avgwdsvc.exe [289328 2014-08-25] (AVG Technologies CZ, s.r.o.) R2 IconMan_R; C:\Program Files (x86)\Realtek\Realtek USB 2.0 Card Reader\RIconMan.exe [1811456 2010-08-27] (Realsil Microelectronics Inc.) [File not signed] R2 MBAMScheduler; C:\Program Files (x86)\Malwarebytes Anti-Malware\mbamscheduler.exe [1809720 2014-05-12] (Malwarebytes Corporation) R2 MBAMService; C:\Program Files (x86)\Malwarebytes Anti-Malware\mbamservice.exe [860472 2014-05-12] (Malwarebytes Corporation) S3 TemproMonitoringService; C:\Program Files (x86)\Toshiba TEMPRO\TemproSvc.exe [112080 2011-02-10] (Toshiba Europe GmbH) R2 TuneUp.UtilitiesSvc; C:\Program Files (x86)\AVG\AVG PC TuneUp\TuneUpUtilitiesService64.exe [2102072 2013-12-18] (AVG) R2 UxTuneUp; C:\Windows\System32\uxtuneup.dll [42808 2013-12-18] (AVG) R2 UxTuneUp; C:\Windows\SysWOW64\uxtuneup.dll [35640 2013-12-18] (AVG) ==================== Drivers (Whitelisted) ==================== (If an entry is included in the fixlist, the service will be removed from the registry. The file will not be moved unless listed separately.) R1 Avgdiska; C:\Windows\System32\DRIVERS\avgdiska.sys [152344 2014-06-30] (AVG Technologies CZ, s.r.o.) R1 AVGIDSDriver; C:\Windows\System32\DRIVERS\avgidsdrivera.sys [244504 2014-07-21] (AVG Technologies CZ, s.r.o.) R0 AVGIDSHA; C:\Windows\System32\DRIVERS\avgidsha.sys [190744 2014-06-17] (AVG Technologies CZ, s.r.o.) R1 Avgldx64; C:\Windows\System32\DRIVERS\avgldx64.sys [235800 2014-06-17] (AVG Technologies CZ, s.r.o.) R0 Avgloga; C:\Windows\System32\DRIVERS\avgloga.sys [328984 2014-06-17] (AVG Technologies CZ, s.r.o.) R0 Avgmfx64; C:\Windows\System32\DRIVERS\avgmfx64.sys [123672 2014-08-06] (AVG Technologies CZ, s.r.o.) R0 Avgrkx64; C:\Windows\System32\DRIVERS\avgrkx64.sys [31512 2014-06-17] (AVG Technologies CZ, s.r.o.) R1 Avgtdia; C:\Windows\System32\DRIVERS\avgtdia.sys [269080 2014-06-17] (AVG Technologies CZ, s.r.o.) U5 GEARAspiWDM; C:\Windows\System32\Drivers\GEARAspiWDM.sys [33240 2012-08-21] (GEAR Software Inc.) S3 hitmanpro37; C:\Windows\system32\drivers\hitmanpro37.sys [32512 2014-03-22] () R3 MBAMProtector; C:\Windows\system32\drivers\mbam.sys [25816 2014-05-12] (Malwarebytes Corporation) R3 MBAMSwissArmy; C:\Windows\system32\drivers\MBAMSwissArmy.sys [122584 2014-09-21] (Malwarebytes Corporation) R3 MBAMWebAccessControl; C:\Windows\system32\drivers\mwac.sys [63704 2014-05-12] (Malwarebytes Corporation) R3 RTWlanE; C:\Windows\System32\DRIVERS\rtwlane.sys [1514568 2013-05-02] (Realtek Semiconductor Corporation ) R3 ScpVBus; C:\Windows\System32\DRIVERS\ScpVBus.sys [39168 2013-05-05] (Scarlet.Crush Productions) S3 SWDUMon; C:\Windows\System32\DRIVERS\SWDUMon.sys [16152 2014-02-16] () S3 TuneUpUtilitiesDrv; \??\C:\Program Files (x86)\AVG\AVG PC TuneUp\TuneUpUtilitiesDriver64.sys [X] ==================== NetSvcs (Whitelisted) =================== (If an item is included in the fixlist, it will be removed from the registry. Any associated file could be listed separately to be moved.) ==================== One Month Created Files and Folders ======== (If an entry is included in the fixlist, the file\folder will be moved.) 2014-09-21 19:14 - 2010-08-30 08:34 - 00536576 _____ (SQLite Development Team) C:\Windows\SysWOW64\sqlite3.dll 2014-09-21 18:55 - 2014-09-21 18:55 - 01373475 _____ () C:\Users\Toshiba\Downloads\AdwCleaner.exe 2014-09-21 18:15 - 2014-09-21 18:15 - 02623656 _____ (VS Revo Group Ltd.) C:\Users\Toshiba\Downloads\revosetup.exe 2014-09-21 18:15 - 2014-09-21 18:15 - 00001231 _____ () C:\Users\Toshiba\Desktop\Revo Uninstaller.lnk 2014-09-21 18:15 - 2014-09-21 18:15 - 00000000 ____D () C:\Program Files (x86)\VS Revo Group 2014-09-21 15:50 - 2014-09-21 15:50 - 00000000 ____D () C:\Users\Toshiba\Desktop\Old Firefox Data 2014-09-21 15:41 - 2014-09-21 15:41 - 00000000 ____D () C:\Users\Toshiba\AppData\Local\CrashDumps 2014-09-20 18:23 - 2014-09-20 18:23 - 00000000 ____D () C:\Users\Toshiba\Documents\Add-in Express 2014-09-20 18:12 - 2014-09-20 18:12 - 00051516 _____ () C:\Users\Toshiba\Downloads\Shortcut.txt 2014-09-20 18:11 - 2014-09-21 19:51 - 00015060 _____ () C:\Users\Toshiba\Downloads\FRST.txt 2014-09-20 18:11 - 2014-09-20 18:12 - 00035762 _____ () C:\Users\Toshiba\Downloads\Addition.txt 2014-09-20 18:10 - 2014-09-21 19:50 - 00000000 ____D () C:\FRST 2014-09-20 18:08 - 2014-09-20 18:08 - 02105856 _____ (Farbar) C:\Users\Toshiba\Downloads\FRST64.exe 2014-09-20 15:48 - 2014-09-20 15:49 - 00000000 ____D () C:\Users\Toshiba\Documents\dsfc work 2014-09-20 15:17 - 2014-09-20 15:17 - 00003961 _____ () C:\Users\Toshiba\Documents\RKreport_SCN_09202014_150016.log 2014-09-20 15:14 - 2014-09-20 15:14 - 00008496 _____ () C:\Users\Toshiba\Documents\malware help.txt 2014-09-20 14:51 - 2014-09-21 19:28 - 00122584 _____ (Malwarebytes Corporation) C:\Windows\system32\Drivers\MBAMSwissArmy.sys 2014-09-20 14:50 - 2014-09-20 14:50 - 17292760 _____ (Malwarebytes Corporation ) C:\Users\Toshiba\Downloads\mbam-setup-2.0.2.1012.exe 2014-09-20 14:50 - 2014-09-20 14:50 - 00001069 _____ () C:\Users\Public\Desktop\Malwarebytes Anti-Malware.lnk 2014-09-20 14:50 - 2014-09-20 14:50 - 00000000 ____D () C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Malwarebytes Anti-Malware 2014-09-20 14:50 - 2014-09-20 14:50 - 00000000 ____D () C:\ProgramData\Malwarebytes 2014-09-20 14:50 - 2014-09-20 14:50 - 00000000 ____D () C:\Program Files (x86)\Malwarebytes Anti-Malware 2014-09-20 14:50 - 2014-05-12 07:26 - 00091352 _____ (Malwarebytes Corporation) C:\Windows\system32\Drivers\mbamchameleon.sys 2014-09-20 14:50 - 2014-05-12 07:26 - 00063704 _____ (Malwarebytes Corporation) C:\Windows\system32\Drivers\mwac.sys 2014-09-20 14:50 - 2014-05-12 07:25 - 00025816 _____ (Malwarebytes Corporation) C:\Windows\system32\Drivers\mbam.sys 2014-09-20 14:29 - 2014-09-20 14:29 - 04707328 _____ () C:\Users\Toshiba\Downloads\RogueKiller.exe 2014-09-20 14:29 - 2014-09-20 14:29 - 00000000 ____D () C:\ProgramData\RogueKiller 2014-09-20 13:41 - 2014-09-20 13:42 - 00000000 ____D () C:\Program Files (x86)\Mozilla Firefox 2014-09-15 19:57 - 2014-09-15 19:58 - 00000000 ____D () C:\Users\Toshiba\AppData\Roaming\Opera Software 2014-09-15 19:57 - 2014-09-15 19:58 - 00000000 ____D () C:\Users\Toshiba\AppData\Local\Opera Software 2014-09-15 19:57 - 2014-09-15 19:58 - 00000000 ____D () C:\Program Files (x86)\Opera 2014-09-14 16:12 - 2014-08-19 19:05 - 00374968 _____ (Microsoft Corporation) C:\Windows\system32\iedkcs32.dll 2014-09-14 16:12 - 2014-08-19 18:39 - 00327872 _____ (Microsoft Corporation) C:\Windows\SysWOW64\iedkcs32.dll 2014-09-14 16:12 - 2014-08-19 00:01 - 23591424 _____ (Microsoft Corporation) C:\Windows\system32\mshtml.dll 2014-09-14 16:12 - 2014-08-18 23:29 - 02724864 _____ (Microsoft Corporation) C:\Windows\system32\mshtml.tlb 2014-09-14 16:12 - 2014-08-18 23:29 - 00004096 _____ (Microsoft Corporation) C:\Windows\system32\ieetwcollectorres.dll 2014-09-14 16:12 - 2014-08-18 23:26 - 17455104 _____ (Microsoft Corporation) C:\Windows\SysWOW64\mshtml.dll 2014-09-14 16:12 - 2014-08-18 23:20 - 02793984 _____ (Microsoft Corporation) C:\Windows\system32\iertutil.dll 2014-09-14 16:12 - 2014-08-18 23:19 - 05833728 _____ (Microsoft Corporation) C:\Windows\system32\jscript9.dll 2014-09-14 16:12 - 2014-08-18 23:15 - 00547328 _____ (Microsoft Corporation) C:\Windows\system32\vbscript.dll 2014-09-14 16:12 - 2014-08-18 23:15 - 00066048 _____ (Microsoft Corporation) C:\Windows\system32\iesetup.dll 2014-09-14 16:12 - 2014-08-18 23:14 - 00083968 _____ (Microsoft Corporation) C:\Windows\system32\MshtmlDac.dll 2014-09-14 16:12 - 2014-08-18 23:14 - 00048640 _____ (Microsoft Corporation) C:\Windows\system32\ieetwproxystub.dll 2014-09-14 16:12 - 2014-08-18 23:08 - 04232704 _____ (Microsoft Corporation) C:\Windows\SysWOW64\jscript9.dll 2014-09-14 16:12 - 2014-08-18 23:08 - 00051200 _____ (Microsoft Corporation) C:\Windows\system32\jsproxy.dll 2014-09-14 16:12 - 2014-08-18 23:08 - 00033792 _____ (Microsoft Corporation) C:\Windows\system32\iernonce.dll 2014-09-14 16:12 - 2014-08-18 23:05 - 00596480 _____ (Microsoft Corporation) C:\Windows\system32\ieui.dll 2014-09-14 16:12 - 2014-08-18 23:03 - 00758272 _____ (Microsoft Corporation) C:\Windows\system32\jscript9diag.dll 2014-09-14 16:12 - 2014-08-18 23:03 - 00139264 _____ (Microsoft Corporation) C:\Windows\system32\ieUnatt.exe 2014-09-14 16:12 - 2014-08-18 23:03 - 00111616 _____ (Microsoft Corporation) C:\Windows\system32\ieetwcollector.exe 2014-09-14 16:12 - 2014-08-18 22:57 - 02724864 _____ (Microsoft Corporation) C:\Windows\SysWOW64\mshtml.tlb 2014-09-14 16:12 - 2014-08-18 22:56 - 00940032 _____ (Microsoft Corporation) C:\Windows\system32\MsSpellCheckingFacility.exe 2014-09-14 16:12 - 2014-08-18 22:51 - 00446464 _____ (Microsoft Corporation) C:\Windows\system32\dxtmsft.dll 2014-09-14 16:12 - 2014-08-18 22:46 - 00454656 _____ (Microsoft Corporation) C:\Windows\SysWOW64\vbscript.dll 2014-09-14 16:12 - 2014-08-18 22:45 - 00072704 _____ (Microsoft Corporation) C:\Windows\system32\JavaScriptCollectionAgent.dll 2014-09-14 16:12 - 2014-08-18 22:45 - 00061952 _____ (Microsoft Corporation) C:\Windows\SysWOW64\iesetup.dll 2014-09-14 16:12 - 2014-08-18 22:44 - 00061952 _____ (Microsoft Corporation) C:\Windows\SysWOW64\MshtmlDac.dll 2014-09-14 16:12 - 2014-08-18 22:44 - 00051200 _____ (Microsoft Corporation) C:\Windows\SysWOW64\ieetwproxystub.dll 2014-09-14 16:12 - 2014-08-18 22:42 - 02185728 _____ (Microsoft Corporation) C:\Windows\SysWOW64\iertutil.dll 2014-09-14 16:12 - 2014-08-18 22:40 - 00195584 _____ (Microsoft Corporation) C:\Windows\system32\msrating.dll 2014-09-14 16:12 - 2014-08-18 22:39 - 00085504 _____ (Microsoft Corporation) C:\Windows\system32\mshtmled.dll 2014-09-14 16:12 - 2014-08-18 22:39 - 00043008 _____ (Microsoft Corporation) C:\Windows\SysWOW64\jsproxy.dll 2014-09-14 16:12 - 2014-08-18 22:39 - 00032768 _____ (Microsoft Corporation) C:\Windows\SysWOW64\iernonce.dll 2014-09-14 16:12 - 2014-08-18 22:38 - 00289280 _____ (Microsoft Corporation) C:\Windows\system32\dxtrans.dll 2014-09-14 16:12 - 2014-08-18 22:37 - 00440320 _____ (Microsoft Corporation) C:\Windows\SysWOW64\ieui.dll 2014-09-14 16:12 - 2014-08-18 22:36 - 00112128 _____ (Microsoft Corporation) C:\Windows\SysWOW64\ieUnatt.exe 2014-09-14 16:12 - 2014-08-18 22:35 - 00597504 _____ (Microsoft Corporation) C:\Windows\SysWOW64\jscript9diag.dll 2014-09-14 16:12 - 2014-08-18 22:27 - 00365056 _____ (Microsoft Corporation) C:\Windows\SysWOW64\dxtmsft.dll 2014-09-14 16:12 - 2014-08-18 22:25 - 00727040 _____ (Microsoft Corporation) C:\Windows\system32\msfeeds.dll 2014-09-14 16:12 - 2014-08-18 22:25 - 00707072 _____ (Microsoft Corporation) C:\Windows\system32\ie4uinit.exe 2014-09-14 16:12 - 2014-08-18 22:23 - 02104832 _____ (Microsoft Corporation) C:\Windows\system32\inetcpl.cpl 2014-09-14 16:12 - 2014-08-18 22:23 - 01249280 _____ (Microsoft Corporation) C:\Windows\system32\mshtmlmedia.dll 2014-09-14 16:12 - 2014-08-18 22:22 - 00060416 _____ (Microsoft Corporation) C:\Windows\SysWOW64\JavaScriptCollectionAgent.dll 2014-09-14 16:12 - 2014-08-18 22:19 - 00164864 _____ (Microsoft Corporation) C:\Windows\SysWOW64\msrating.dll 2014-09-14 16:12 - 2014-08-18 22:17 - 00243200 _____ (Microsoft Corporation) C:\Windows\SysWOW64\dxtrans.dll 2014-09-14 16:12 - 2014-08-18 22:17 - 00069632 _____ (Microsoft Corporation) C:\Windows\SysWOW64\mshtmled.dll 2014-09-14 16:12 - 2014-08-18 22:16 - 13588480 _____ (Microsoft Corporation) C:\Windows\system32\ieframe.dll 2014-09-14 16:12 - 2014-08-18 22:15 - 11769856 _____ (Microsoft Corporation) C:\Windows\SysWOW64\ieframe.dll 2014-09-14 16:12 - 2014-08-18 22:15 - 02310656 _____ (Microsoft Corporation) C:\Windows\system32\wininet.dll 2014-09-14 16:12 - 2014-08-18 22:09 - 00603136 _____ (Microsoft Corporation) C:\Windows\SysWOW64\msfeeds.dll 2014-09-14 16:12 - 2014-08-18 22:08 - 02014208 _____ (Microsoft Corporation) C:\Windows\SysWOW64\inetcpl.cpl 2014-09-14 16:12 - 2014-08-18 22:07 - 01068032 _____ (Microsoft Corporation) C:\Windows\SysWOW64\mshtmlmedia.dll 2014-09-14 16:12 - 2014-08-18 21:55 - 01447424 _____ (Microsoft Corporation) C:\Windows\system32\urlmon.dll 2014-09-14 16:12 - 2014-08-18 21:46 - 01812992 _____ (Microsoft Corporation) C:\Windows\SysWOW64\wininet.dll 2014-09-14 16:12 - 2014-08-18 21:38 - 01190400 _____ (Microsoft Corporation) C:\Windows\SysWOW64\urlmon.dll 2014-09-14 16:12 - 2014-08-18 21:38 - 00775168 _____ (Microsoft Corporation) C:\Windows\system32\ieapfltr.dll 2014-09-14 16:12 - 2014-08-18 21:36 - 00678400 _____ (Microsoft Corporation) C:\Windows\SysWOW64\ieapfltr.dll 2014-09-14 15:58 - 2014-09-14 16:58 - 17903792 _____ (Adobe Systems Incorporated) C:\Windows\SysWOW64\FlashPlayerInstaller.exe 2014-09-14 15:48 - 2014-06-27 03:08 - 02777088 _____ (Microsoft Corporation) C:\Windows\system32\msmpeg2vdec.dll 2014-09-14 15:48 - 2014-06-27 02:45 - 02285056 _____ (Microsoft Corporation) C:\Windows\SysWOW64\msmpeg2vdec.dll 2014-09-14 15:45 - 2014-09-05 03:10 - 00578048 _____ (Microsoft Corporation) C:\Windows\system32\aepdu.dll 2014-09-14 15:45 - 2014-09-05 03:05 - 00424448 _____ (Microsoft Corporation) C:\Windows\system32\aeinv.dll 2014-09-14 15:45 - 2014-08-01 12:53 - 01031168 _____ (Microsoft Corporation) C:\Windows\system32\TSWorkspace.dll 2014-09-14 15:45 - 2014-08-01 12:35 - 00793600 _____ (Microsoft Corporation) C:\Windows\SysWOW64\TSWorkspace.dll 2014-09-14 15:45 - 2014-07-07 03:06 - 01460736 _____ (Microsoft Corporation) C:\Windows\system32\lsasrv.dll 2014-09-14 15:45 - 2014-07-07 03:06 - 00728064 _____ (Microsoft Corporation) C:\Windows\system32\kerberos.dll 2014-09-14 15:45 - 2014-07-07 02:40 - 00550912 _____ (Microsoft Corporation) C:\Windows\SysWOW64\kerberos.dll 2014-09-14 15:45 - 2014-07-07 02:40 - 00022016 _____ (Microsoft Corporation) C:\Windows\SysWOW64\secur32.dll 2014-09-14 15:45 - 2014-07-07 02:39 - 00096768 _____ (Microsoft Corporation) C:\Windows\SysWOW64\sspicli.dll 2014-09-14 15:45 - 2014-06-24 04:29 - 02565120 _____ (Microsoft Corporation) C:\Windows\system32\d3d10warp.dll 2014-09-14 15:45 - 2014-06-24 03:59 - 01987584 _____ (Microsoft Corporation) C:\Windows\SysWOW64\d3d10warp.dll 2014-09-01 09:18 - 2014-09-01 09:18 - 00002086 _____ () C:\Users\Toshiba\AppData\Roaming\IBUHB 2014-09-01 09:18 - 2014-09-01 09:18 - 00001248 _____ () C:\Users\Toshiba\AppData\Roaming\FMSQPIE 2014-08-30 14:54 - 2014-06-30 23:24 - 00008856 _____ (Microsoft Corporation) C:\Windows\system32\icardres.dll 2014-08-30 14:54 - 2014-06-30 23:14 - 00008856 _____ (Microsoft Corporation) C:\Windows\SysWOW64\icardres.dll 2014-08-30 14:54 - 2014-06-06 07:16 - 00035480 _____ (Microsoft Corporation) C:\Windows\SysWOW64\TsWpfWrp.exe 2014-08-30 14:54 - 2014-06-06 07:12 - 00035480 _____ (Microsoft Corporation) C:\Windows\system32\TsWpfWrp.exe 2014-08-30 14:54 - 2014-03-09 22:48 - 01389208 _____ (Microsoft Corporation) C:\Windows\system32\icardagt.exe 2014-08-30 14:54 - 2014-03-09 22:48 - 00171160 _____ (Microsoft Corporation) C:\Windows\system32\infocardapi.dll 2014-08-30 14:54 - 2014-03-09 22:47 - 00619672 _____ (Microsoft Corporation) C:\Windows\SysWOW64\icardagt.exe 2014-08-30 14:54 - 2014-03-09 22:47 - 00099480 _____ (Microsoft Corporation) C:\Windows\SysWOW64\infocardapi.dll 2014-08-30 14:50 - 2014-08-30 14:50 - 01058200 _____ (Adobe) C:\Users\Toshiba\Downloads\install_flashplayer14x32au_mssd_aaa_aih.exe 2014-08-29 18:26 - 2014-08-29 18:26 - 00030220 _____ () C:\Users\Toshiba\Documents\ncs graduation event.odt 2014-08-29 17:39 - 2014-07-16 04:23 - 00002048 _____ (Microsoft Corporation) C:\Windows\system32\tzres.dll 2014-08-29 17:39 - 2014-07-16 03:46 - 00002048 _____ (Microsoft Corporation) C:\Windows\SysWOW64\tzres.dll 2014-08-29 17:39 - 2014-06-25 03:05 - 14175744 _____ (Microsoft Corporation) C:\Windows\system32\shell32.dll 2014-08-29 17:39 - 2014-06-25 02:41 - 12874240 _____ (Microsoft Corporation) C:\Windows\SysWOW64\shell32.dll 2014-08-29 17:39 - 2014-06-16 03:10 - 00985536 _____ (Microsoft Corporation) C:\Windows\system32\Drivers\dxgkrnl.sys 2014-08-29 17:39 - 2014-06-03 11:02 - 03241984 _____ (Microsoft Corporation) C:\Windows\system32\msi.dll 2014-08-29 17:39 - 2014-06-03 11:02 - 01941504 _____ (Microsoft Corporation) C:\Windows\system32\authui.dll 2014-08-29 17:39 - 2014-06-03 11:02 - 00504320 _____ (Microsoft Corporation) C:\Windows\system32\msihnd.dll 2014-08-29 17:39 - 2014-06-03 11:02 - 00112064 _____ (Microsoft Corporation) C:\Windows\system32\consent.exe 2014-08-29 17:39 - 2014-06-03 10:29 - 02363392 _____ (Microsoft Corporation) C:\Windows\SysWOW64\msi.dll 2014-08-29 17:39 - 2014-06-03 10:29 - 01805824 _____ (Microsoft Corporation) C:\Windows\SysWOW64\authui.dll 2014-08-29 17:39 - 2014-06-03 10:29 - 00337408 _____ (Microsoft Corporation) C:\Windows\SysWOW64\msihnd.dll 2014-08-29 17:37 - 2014-08-23 03:07 - 00404480 _____ (Microsoft Corporation) C:\Windows\system32\gdi32.dll 2014-08-29 17:37 - 2014-08-23 02:45 - 00311808 _____ (Microsoft Corporation) C:\Windows\SysWOW64\gdi32.dll 2014-08-29 17:37 - 2014-08-23 01:59 - 03163648 _____ (Microsoft Corporation) C:\Windows\system32\win32k.sys 2014-08-29 17:37 - 2014-07-14 03:02 - 01216000 _____ (Microsoft Corporation) C:\Windows\system32\rpcrt4.dll 2014-08-29 17:37 - 2014-07-14 02:40 - 00664064 _____ (Microsoft Corporation) C:\Windows\SysWOW64\rpcrt4.dll 2014-08-29 17:24 - 2014-05-14 17:23 - 02477536 _____ (Microsoft Corporation) C:\Windows\system32\wuaueng.dll 2014-08-29 17:24 - 2014-05-14 17:23 - 00700384 _____ (Microsoft Corporation) C:\Windows\system32\wuapi.dll 2014-08-29 17:24 - 2014-05-14 17:23 - 00581600 _____ (Microsoft Corporation) C:\Windows\SysWOW64\wuapi.dll 2014-08-29 17:24 - 2014-05-14 17:23 - 00058336 _____ (Microsoft Corporation) C:\Windows\system32\wuauclt.exe 2014-08-29 17:24 - 2014-05-14 17:23 - 00044512 _____ (Microsoft Corporation) C:\Windows\system32\wups2.dll 2014-08-29 17:24 - 2014-05-14 17:23 - 00038880 _____ (Microsoft Corporation) C:\Windows\system32\wups.dll 2014-08-29 17:24 - 2014-05-14 17:23 - 00036320 _____ (Microsoft Corporation) C:\Windows\SysWOW64\wups.dll 2014-08-29 17:24 - 2014-05-14 17:21 - 02620928 _____ (Microsoft Corporation) C:\Windows\system32\wucltux.dll 2014-08-29 17:24 - 2014-05-14 17:20 - 00097792 _____ (Microsoft Corporation) C:\Windows\system32\wudriver.dll 2014-08-29 17:24 - 2014-05-14 17:17 - 00092672 _____ (Microsoft Corporation) C:\Windows\SysWOW64\wudriver.dll 2014-08-29 17:24 - 2014-05-14 09:23 - 00198600 _____ (Microsoft Corporation) C:\Windows\system32\wuwebv.dll 2014-08-29 17:24 - 2014-05-14 09:23 - 00179656 _____ (Microsoft Corporation) C:\Windows\SysWOW64\wuwebv.dll 2014-08-29 17:24 - 2014-05-14 09:20 - 00036864 _____ (Microsoft Corporation) C:\Windows\system32\wuapp.exe 2014-08-29 17:24 - 2014-05-14 09:17 - 00033792 _____ (Microsoft Corporation) C:\Windows\SysWOW64\wuapp.exe ==================== One Month Modified Files and Folders ======= (If an entry is included in the fixlist, the file\folder will be moved.) 2014-09-21 19:51 - 2014-09-20 18:11 - 00015060 _____ () C:\Users\Toshiba\Downloads\FRST.txt 2014-09-21 19:50 - 2014-09-20 18:10 - 00000000 ____D () C:\FRST 2014-09-21 19:35 - 2009-07-14 05:45 - 00025120 ____H () C:\Windows\system32\7B296FB0-376B-497e-B012-9C450E1B7327-5P-1.C7483456-A289-439d-8115-601632D005A0 2014-09-21 19:35 - 2009-07-14 05:45 - 00025120 ____H () C:\Windows\system32\7B296FB0-376B-497e-B012-9C450E1B7327-5P-0.C7483456-A289-439d-8115-601632D005A0 2014-09-21 19:31 - 2013-01-31 19:14 - 01731152 _____ () C:\Windows\WindowsUpdate.log 2014-09-21 19:28 - 2014-09-20 14:51 - 00122584 _____ (Malwarebytes Corporation) C:\Windows\system32\Drivers\MBAMSwissArmy.sys 2014-09-21 19:27 - 2013-03-15 18:39 - 00226352 _____ () C:\Windows\PFRO.log 2014-09-21 19:27 - 2013-03-15 18:39 - 00009614 _____ () C:\Windows\setupact.log 2014-09-21 19:27 - 2009-07-14 06:08 - 00000006 ____H () C:\Windows\Tasks\SA.DAT 2014-09-21 19:23 - 2014-03-16 18:58 - 00000000 ____D () C:\AdwCleaner 2014-09-21 18:56 - 2013-02-10 17:11 - 00000830 _____ () C:\Windows\Tasks\Adobe Flash Player Updater.job 2014-09-21 18:55 - 2014-09-21 18:55 - 01373475 _____ () C:\Users\Toshiba\Downloads\AdwCleaner.exe 2014-09-21 18:16 - 2013-02-02 18:18 - 00000000 ____D () C:\ProgramData\MFAData 2014-09-21 18:15 - 2014-09-21 18:15 - 02623656 _____ (VS Revo Group Ltd.) C:\Users\Toshiba\Downloads\revosetup.exe 2014-09-21 18:15 - 2014-09-21 18:15 - 00001231 _____ () C:\Users\Toshiba\Desktop\Revo Uninstaller.lnk 2014-09-21 18:15 - 2014-09-21 18:15 - 00000000 ____D () C:\Program Files (x86)\VS Revo Group 2014-09-21 15:50 - 2014-09-21 15:50 - 00000000 ____D () C:\Users\Toshiba\Desktop\Old Firefox Data 2014-09-21 15:42 - 2013-02-01 12:04 - 00003950 _____ () C:\Windows\System32\Tasks\User_Feed_Synchronization-{F16B713A-6C8A-4315-92DB-84E3838FD8B1} 2014-09-21 15:41 - 2014-09-21 15:41 - 00000000 ____D () C:\Users\Toshiba\AppData\Local\CrashDumps 2014-09-20 18:37 - 2013-02-02 19:02 - 00000000 ____D () C:\Program Files\WinRAR 2014-09-20 18:23 - 2014-09-20 18:23 - 00000000 ____D () C:\Users\Toshiba\Documents\Add-in Express 2014-09-20 18:18 - 2013-02-02 16:01 - 00000000 ____D () C:\Users\Toshiba\AppData\Roaming\BitTorrent 2014-09-20 18:12 - 2014-09-20 18:12 - 00051516 _____ () C:\Users\Toshiba\Downloads\Shortcut.txt 2014-09-20 18:12 - 2014-09-20 18:11 - 00035762 _____ () C:\Users\Toshiba\Downloads\Addition.txt 2014-09-20 18:08 - 2014-09-20 18:08 - 02105856 _____ (Farbar) C:\Users\Toshiba\Downloads\FRST64.exe 2014-09-20 15:49 - 2014-09-20 15:48 - 00000000 ____D () C:\Users\Toshiba\Documents\dsfc work 2014-09-20 15:17 - 2014-09-20 15:17 - 00003961 _____ () C:\Users\Toshiba\Documents\RKreport_SCN_09202014_150016.log 2014-09-20 15:14 - 2014-09-20 15:14 - 00008496 _____ () C:\Users\Toshiba\Documents\malware help.txt 2014-09-20 14:50 - 2014-09-20 14:50 - 17292760 _____ (Malwarebytes Corporation ) C:\Users\Toshiba\Downloads\mbam-setup-2.0.2.1012.exe 2014-09-20 14:50 - 2014-09-20 14:50 - 00001069 _____ () C:\Users\Public\Desktop\Malwarebytes Anti-Malware.lnk 2014-09-20 14:50 - 2014-09-20 14:50 - 00000000 ____D () C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Malwarebytes Anti-Malware 2014-09-20 14:50 - 2014-09-20 14:50 - 00000000 ____D () C:\ProgramData\Malwarebytes 2014-09-20 14:50 - 2014-09-20 14:50 - 00000000 ____D () C:\Program Files (x86)\Malwarebytes Anti-Malware 2014-09-20 14:29 - 2014-09-20 14:29 - 04707328 _____ () C:\Users\Toshiba\Downloads\RogueKiller.exe 2014-09-20 14:29 - 2014-09-20 14:29 - 00000000 ____D () C:\ProgramData\RogueKiller 2014-09-20 14:23 - 2013-02-01 12:06 - 00000000 ____D () C:\Program Files (x86)\Mozilla Maintenance Service 2014-09-20 13:50 - 2014-03-16 17:11 - 00000000 ____D () C:\ProgramData\AVG2014 2014-09-20 13:42 - 2014-09-20 13:41 - 00000000 ____D () C:\Program Files (x86)\Mozilla Firefox 2014-09-20 13:27 - 2013-02-02 16:01 - 00002441 _____ () C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Adobe Reader XI.lnk 2014-09-15 22:25 - 2014-05-21 19:16 - 00000000 ____D () C:\ProgramData\Origin 2014-09-15 22:13 - 2009-07-14 06:32 - 00000000 ___RD () C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Games 2014-09-15 19:58 - 2014-09-15 19:57 - 00000000 ____D () C:\Users\Toshiba\AppData\Roaming\Opera Software 2014-09-15 19:58 - 2014-09-15 19:57 - 00000000 ____D () C:\Users\Toshiba\AppData\Local\Opera Software 2014-09-15 19:58 - 2014-09-15 19:57 - 00000000 ____D () C:\Program Files (x86)\Opera 2014-09-15 19:55 - 2011-07-26 10:41 - 00000000 ____D () C:\Program Files (x86)\Google 2014-09-15 19:24 - 2014-04-15 17:25 - 00000000 ____D () C:\ProgramData\Microsoft\Windows\Start Menu\Programs\AVG 2014-09-15 19:24 - 2014-03-16 17:12 - 00000932 _____ () C:\Users\Public\Desktop\AVG 2014.lnk 2014-09-14 18:11 - 2014-05-13 20:48 - 00000000 ___SD () C:\Windows\system32\CompatTel 2014-09-14 18:10 - 2013-10-08 15:45 - 00000000 ____D () C:\ProgramData\Microsoft\Windows\Start Menu\Programs\AVG PC TuneUp 2014 2014-09-14 18:10 - 2013-03-14 02:21 - 00000000 ____D () C:\ProgramData\Microsoft\Windows\Start Menu\Programs\AVG PC Tuneup 2014-09-14 16:58 - 2014-09-14 15:58 - 17903792 _____ (Adobe Systems Incorporated) C:\Windows\SysWOW64\FlashPlayerInstaller.exe 2014-09-14 16:58 - 2013-02-10 17:11 - 00003768 _____ () C:\Windows\System32\Tasks\Adobe Flash Player Updater 2014-09-14 16:58 - 2013-02-02 15:12 - 00701104 _____ (Adobe Systems Incorporated) C:\Windows\SysWOW64\FlashPlayerApp.exe 2014-09-14 16:58 - 2013-02-02 15:12 - 00071344 _____ (Adobe Systems Incorporated) C:\Windows\SysWOW64\FlashPlayerCPLApp.cpl 2014-09-14 16:11 - 2013-02-02 15:28 - 00000000 ____D () C:\ProgramData\Microsoft Help 2014-09-14 16:06 - 2013-02-10 17:16 - 00766780 _____ () C:\Windows\SysWOW64\PerfStringBackup.INI 2014-09-14 16:06 - 2009-07-14 06:13 - 00766780 _____ () C:\Windows\system32\PerfStringBackup.INI 2014-09-14 16:04 - 2013-08-27 12:43 - 00000000 ____D () C:\Windows\system32\MRT 2014-09-14 15:49 - 2013-02-01 11:28 - 101694776 _____ (Microsoft Corporation) C:\Windows\system32\MRT.exe 2014-09-05 03:10 - 2014-09-14 15:45 - 00578048 _____ (Microsoft Corporation) C:\Windows\system32\aepdu.dll 2014-09-05 03:05 - 2014-09-14 15:45 - 00424448 _____ (Microsoft Corporation) C:\Windows\system32\aeinv.dll 2014-09-01 09:18 - 2014-09-01 09:18 - 00002086 _____ () C:\Users\Toshiba\AppData\Roaming\IBUHB 2014-09-01 09:18 - 2014-09-01 09:18 - 00001248 _____ () C:\Users\Toshiba\AppData\Roaming\FMSQPIE 2014-08-30 15:20 - 2009-07-14 05:45 - 00342240 _____ () C:\Windows\system32\FNTCACHE.DAT 2014-08-30 15:09 - 2009-07-14 04:20 - 00000000 ____D () C:\Windows\PolicyDefinitions 2014-08-30 14:50 - 2014-08-30 14:50 - 01058200 _____ (Adobe) C:\Users\Toshiba\Downloads\install_flashplayer14x32au_mssd_aaa_aih.exe 2014-08-29 18:26 - 2014-08-29 18:26 - 00030220 _____ () C:\Users\Toshiba\Documents\ncs graduation event.odt 2014-08-23 03:07 - 2014-08-29 17:37 - 00404480 _____ (Microsoft Corporation) C:\Windows\system32\gdi32.dll 2014-08-23 02:45 - 2014-08-29 17:37 - 00311808 _____ (Microsoft Corporation) C:\Windows\SysWOW64\gdi32.dll 2014-08-23 01:59 - 2014-08-29 17:37 - 03163648 _____ (Microsoft Corporation) C:\Windows\system32\win32k.sys Some content of TEMP: ==================== C:\Users\Toshiba\AppData\Local\Temp\jre-7u65-windows-i586-iftw.exe C:\Users\Toshiba\AppData\Local\Temp\jre-7u67-windows-i586-iftw.exe ==================== Bamital & volsnap Check ================= (There is no automatic fix for files that do not pass verification.) C:\Windows\System32\winlogon.exe => File is digitally signed C:\Windows\System32\wininit.exe => File is digitally signed C:\Windows\SysWOW64\wininit.exe => File is digitally signed C:\Windows\explorer.exe => File is digitally signed C:\Windows\SysWOW64\explorer.exe => File is digitally signed C:\Windows\System32\svchost.exe => File is digitally signed C:\Windows\SysWOW64\svchost.exe => File is digitally signed C:\Windows\System32\services.exe => File is digitally signed C:\Windows\System32\User32.dll => File is digitally signed C:\Windows\SysWOW64\User32.dll => File is digitally signed C:\Windows\System32\userinit.exe => File is digitally signed C:\Windows\SysWOW64\userinit.exe => File is digitally signed C:\Windows\System32\rpcss.dll => File is digitally signed C:\Windows\System32\Drivers\volsnap.sys => File is digitally signed LastRegBack: 2014-05-03 11:53 ==================== End Of Log ============================ step 4 addition log Additional scan result of Farbar Recovery Scan Tool (x64) Version: 12-09-2014 Ran by Toshiba at 2014-09-21 19:51:35 Running from C:\Users\Toshiba\Downloads Boot Mode: Normal ========================================================== ==================== Security Center ======================== (If an entry is included in the fixlist, it will be removed.) AV: AVG AntiVirus Free Edition 2014 (Enabled - Up to date) {0E9420C4-06B3-7FA0-3AB1-6E49CB52ECD9} AS: Windows Defender (Disabled - Up to date) {D68DDC3A-831F-4fae-9E44-DA132C1ACF46} AS: AVG AntiVirus Free Edition 2014 (Enabled - Up to date) {B5F5C120-2089-702E-0001-553BB0D5A664} FW: AVG Internet Security 2014 (Disabled) {36AFA1E1-4CDC-7EF8-11EE-C77C3581ABA2} ==================== Installed Programs ====================== (Only the adware programs with "hidden" flag could be added to the fixlist to unhide them. The adware programs should be uninstalled manually.) Adobe AIR (HKLM-x32\...\Adobe AIR) (Version: 2.0.3.13070 - Adobe Systems Inc.) Adobe AIR (x32 Version: 2.0.3.13070 - Adobe Systems Inc.) Hidden Adobe Flash Player 15 ActiveX (HKLM-x32\...\Adobe Flash Player ActiveX) (Version: 15.0.0.152 - Adobe Systems Incorporated) Adobe Flash Player 15 Plugin (HKLM-x32\...\Adobe Flash Player Plugin) (Version: 15.0.0.152 - Adobe Systems Incorporated) Adobe Reader XI (11.0.09) (HKLM-x32\...\{AC76BA86-7AD7-1033-7B44-AB0000000001}) (Version: 11.0.09 - Adobe Systems Incorporated) Apple Application Support (HKLM-x32\...\{D9DAD0FF-495A-472B-9F10-BAE430A26682}) (Version: 3.0.3 - Apple Inc.) Apple Mobile Device Support (HKLM\...\{787136D2-F0F8-4625-AA3F-72D7795AC842}) (Version: 7.1.1.3 - Apple Inc.) Apple Software Update (HKLM-x32\...\{789A5B64-9DD9-4BA5-915A-F0FC0A1B7BFE}) (Version: 2.1.3.127 - Apple Inc.) AVG 2014 (HKLM\...\AVG) (Version: 2014.0.4765 - AVG Technologies) AVG 2014 (Version: 14.0.4025 - AVG Technologies) Hidden AVG 2014 (Version: 14.0.4765 - AVG Technologies) Hidden AVG PC Tuneup (HKLM-x32\...\{50316C0A-CC2A-460A-9EA5-F486E54AC17D}_is1) (Version: 10.0.0.27 - AVG) AVG PC TuneUp 2014 (en-US) (x32 Version: 14.0.1001.295 - AVG) Hidden AVG PC TuneUp 2014 (HKLM-x32\...\AVG PC TuneUp) (Version: 14.0.1001.295 - AVG) AVG PC TuneUp 2014 (x32 Version: 14.0.1001.295 - AVG) Hidden Bonjour (HKLM\...\{6E3610B2-430D-4EB0-81E3-2B57E8B9DE8D}) (Version: 3.0.0.10 - Apple Inc.) CopyTrans Suite Remove Only (HKCU\...\CopyTrans Suite) (Version: 2.37 - WindSolutions) Definition Update for Microsoft Office 2010 (KB982726) 32-Bit Edition (HKLM-x32\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{650DE870-ECA3-4E63-8D77-778512BE5D4C}) (Version: - Microsoft) FormatFactory 3.1.1 (HKLM-x32\...\FormatFactory) (Version: 3.1.1 - Free Time) HP Deskjet 3520 series Basic Device Software (HKLM\...\{A0A03B53-927D-4454-A456-CB0A72A4912F}) (Version: 28.0.1315.0 - Hewlett-Packard Co.) iCloud (HKLM\...\{81E20D41-C277-4526-934D-F2380AF91B78}) (Version: 3.1.0.40 - Apple Inc.) Intel® Graphics Media Accelerator Driver (HKLM-x32\...\{F0E3AD40-2BBD-4360-9C76-B9AC9A5886EA}) (Version: 8.15.10.2189 - Intel Corporation) Intel® Management Engine Components (HKLM-x32\...\{65153EA5-8B6E-43B6-857B-C6E4FC25798A}) (Version: 6.0.0.1179 - Intel Corporation) Intel® Rapid Storage Technology (HKLM-x32\...\{3E29EE6C-963A-4aae-86C1-DC237C4A49FC}) (Version: 9.5.7.1002 - Intel Corporation) iTunes (HKLM\...\{5A68A656-979F-4168-8795-E2E368AA4DC2}) (Version: 11.2.2.3 - Apple Inc.) Java 7 Update 67 (HKLM-x32\...\{26A24AE4-039D-4CA4-87B4-2F83217055FF}) (Version: 7.0.670 - Oracle) Java Auto Updater (x32 Version: 2.1.67.1 - Oracle, Inc.) Hidden Java 6 Update 20 (HKLM-x32\...\{26A24AE4-039D-4CA4-87B4-2F83216020FF}) (Version: 6.0.200 - Sun Microsystems, Inc.) Malwarebytes Anti-Malware version 2.0.2.1012 (HKLM-x32\...\Malwarebytes Anti-Malware_is1) (Version: 2.0.2.1012 - Malwarebytes Corporation) Microsoft .NET Framework 4.5.1 (HKLM\...\{92FB6C44-E685-45AD-9B20-CADF4CABA132} - 1033) (Version: 4.5.50938 - Microsoft Corporation) Microsoft .NET Framework 4.5.1 (Version: 4.5.50938 - Microsoft Corporation) Hidden Microsoft Application Error Reporting (Version: 12.0.6015.5000 - Microsoft Corporation) Hidden Microsoft Office 2010 Service Pack 1 (SP1) (HKLM-x32\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{047B0968-E622-4FAA-9B4B-121FA109EDDE}) (Version: - Microsoft) Microsoft Office 2010 Service Pack 1 (SP1) (x32 Version: - Microsoft) Hidden Microsoft Office Access MUI (English) 2010 (x32 Version: 14.0.6029.1000 - Microsoft Corporation) Hidden Microsoft Office Access Setup Metadata MUI (English) 2010 (x32 Version: 14.0.6029.1000 - Microsoft Corporation) Hidden Microsoft Office Excel MUI (English) 2010 (x32 Version: 14.0.6029.1000 - Microsoft Corporation) Hidden Microsoft Office Home and Student 2010 (HKLM-x32\...\Office14.SingleImage) (Version: 14.0.6029.1000 - Microsoft Corporation) Microsoft Office Office 64-bit Components 2010 (Version: 14.0.6029.1000 - Microsoft Corporation) Hidden Microsoft Office OneNote MUI (English) 2010 (x32 Version: 14.0.6029.1000 - Microsoft Corporation) Hidden Microsoft Office Outlook MUI (English) 2010 (x32 Version: 14.0.6029.1000 - Microsoft Corporation) Hidden Microsoft Office PowerPoint MUI (English) 2010 (x32 Version: 14.0.6029.1000 - Microsoft Corporation) Hidden Microsoft Office Proof (English) 2010 (x32 Version: 14.0.6029.1000 - Microsoft Corporation) Hidden Microsoft Office Proof (French) 2010 (x32 Version: 14.0.6029.1000 - Microsoft Corporation) Hidden Microsoft Office Proof (Spanish) 2010 (x32 Version: 14.0.7015.1000 - Microsoft Corporation) Hidden Microsoft Office Proofing (English) 2010 (x32 Version: 14.0.6029.1000 - Microsoft Corporation) Hidden Microsoft Office Publisher MUI (English) 2010 (x32 Version: 14.0.6029.1000 - Microsoft Corporation) Hidden Microsoft Office Shared 64-bit MUI (English) 2010 (Version: 14.0.6029.1000 - Microsoft Corporation) Hidden Microsoft Office Shared 64-bit Setup Metadata MUI (English) 2010 (Version: 14.0.6029.1000 - Microsoft Corporation) Hidden Microsoft Office Shared MUI (English) 2010 (x32 Version: 14.0.7015.1000 - Microsoft Corporation) Hidden Microsoft Office Shared Setup Metadata MUI (English) 2010 (x32 Version: 14.0.7015.1000 - Microsoft Corporation) Hidden Microsoft Office Single Image 2010 (x32 Version: 14.0.6029.1000 - Microsoft Corporation) Hidden Microsoft Office Word MUI (English) 2010 (x32 Version: 14.0.6029.1000 - Microsoft Corporation) Hidden Microsoft Primary Interoperability Assemblies 2005 (HKLM-x32\...\{2C303EE0-A595-3543-A71A-931C7AC40EDE}) (Version: 9.0.21022 - Microsoft Corporation) Microsoft Silverlight (HKLM\...\{89F4137D-6C26-4A84-BDB8-2E5A4BB71E00}) (Version: 5.1.30514.0 - Microsoft Corporation) Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{710f4c1c-cc18-4c49-8cbf-51240c89a1a2}) (Version: 8.0.61001 - Microsoft Corporation) Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17 (HKLM\...\{8220EEFE-38CD-377E-8595-13398D740ACE}) (Version: 9.0.30729 - Microsoft Corporation) Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 (HKLM\...\{5FCE6D76-F5DC-37AB-B2B8-22AB8CEDB1D4}) (Version: 9.0.30729.6161 - Microsoft Corporation) Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (HKLM-x32\...\{9A25302D-30C0-39D9-BD6F-21E6EC160475}) (Version: 9.0.30729 - Microsoft Corporation) Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (HKLM-x32\...\{1F1C2DFC-2D24-3E06-BCB8-725134ADF989}) (Version: 9.0.30729.4148 - Microsoft Corporation) Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (HKLM-x32\...\{9BE518E6-ECC6-35A9-88E4-87755C07200F}) (Version: 9.0.30729.6161 - Microsoft Corporation) Microsoft Visual C++ 2010 x64 Redistributable - 10.0.40219 (HKLM\...\{1D8E6291-B0D5-35EC-8441-6616F567A0F7}) (Version: 10.0.40219 - Microsoft Corporation) Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219 (HKLM-x32\...\{F0C3E5D1-1ADE-321E-8167-68EF0DE699A5}) (Version: 10.0.40219 - Microsoft Corporation) Mozilla Firefox 32.0.2 (x86 en-GB) (HKLM-x32\...\Mozilla Firefox 32.0.2 (x86 en-GB)) (Version: 32.0.2 - Mozilla) Mozilla Maintenance Service (HKLM-x32\...\MozillaMaintenanceService) (Version: 29.0.1 - Mozilla) MSXML 4.0 SP2 (KB954430) (HKLM-x32\...\{86493ADD-824D-4B8E-BD72-8C5DCDC52A71}) (Version: 4.20.9870.0 - Microsoft Corporation) MSXML 4.0 SP2 (KB973688) (HKLM-x32\...\{F662A8E6-F4DC-41A2-901E-8C11F044BDEC}) (Version: 4.20.9876.0 - Microsoft Corporation) PlayReady PC Runtime amd64 (HKLM\...\{BCA9334F-B6C9-4F65-9A73-AC5A329A4D04}) (Version: 1.3.0 - Microsoft Corporation) Realtek High Definition Audio Driver (HKLM-x32\...\{F132AF7F-7BCA-4EDE-8A7C-958108FE7DBC}) (Version: 6.0.1.6167 - Realtek Semiconductor Corp.) Realtek USB 2.0 Card Reader (HKLM-x32\...\{96AE7E41-E34E-47D0-AC07-1091A8127911}) (Version: 6.1.7600.30111 - Realtek Semiconductor Corp.) Realtek WLAN Driver (HKLM-x32\...\{9D3D8C60-A55F-4fed-B2B9-173001290E16}) (Version: 2.00.0013 - REALTEK Semiconductor Corp.) Revo Uninstaller 1.95 (HKLM-x32\...\Revo Uninstaller) (Version: 1.95 - VS Revo Group) Service Pack 2 for Microsoft Office 2010 (KB2687455) 32-Bit Edition (x32 Version: - Microsoft) Hidden Shared C Run-time for x64 (HKLM\...\{EF79C448-6946-4D71-8134-03407888C054}) (Version: 10.0.0 - McAfee) Synaptics Pointing Device Driver (HKLM\...\SynTPDeinstKey) (Version: 15.0.8.1 - Synaptics Incorporated) TOSHIBA Assist (HKLM-x32\...\{C2A276E3-154E-44DC-AAF1-FFDD7FD30E35}) (Version: 4.01.00 - TOSHIBA CORPORATION) TOSHIBA Bulletin Board (HKLM-x32\...\InstallShield_{43DBC64B-3DD1-47E2-8788-D3C3B110C574}) (Version: 2.1.10.64 - TOSHIBA Corporation) TOSHIBA Bulletin Board (Version: 2.1.10.64 - TOSHIBA Corporation) Hidden TOSHIBA ConfigFree (HKLM-x32\...\{38C52F7D-A6CB-4CE7-A189-8AABE8774D8A}) (Version: 8.0.38 - TOSHIBA CORPORATION) TOSHIBA Disc Creator (HKLM\...\{5DA0E02F-970B-424B-BF41-513A5018E4C0}) (Version: 2.1.0.2 for x64 - TOSHIBA Corporation) TOSHIBA Face Recognition (HKLM-x32\...\InstallShield_{F67FA545-D8E5-4209-86B1-AEE045D1003F}) (Version: 3.1.3.64 - TOSHIBA Corporation) TOSHIBA Face Recognition (Version: 3.1.3.64 - TOSHIBA Corporation) Hidden TOSHIBA Hardware Setup (HKLM-x32\...\InstallShield_{5279374D-87FE-4879-9385-F17278EBB9D3}) (Version: 1.63.0.30C - TOSHIBA CORPORATION) TOSHIBA Hardware Setup (x32 Version: 1.63.0.30C - TOSHIBA CORPORATION) Hidden TOSHIBA Recovery Media Creator (HKLM\...\{B65BBB06-1F8E-48F5-8A54-B024A9E15FDF}) (Version: 2.1.0.5 x64 - TOSHIBA Corporation) TOSHIBA Recovery Media Creator Reminder (HKLM-x32\...\InstallShield_{773970F1-5EBA-4474-ADEE-1EA3B0A59492}) (Version: 1.00.0019 - TOSHIBA) TOSHIBA Recovery Media Creator Reminder (x32 Version: 1.00.0019 - TOSHIBA) Hidden TOSHIBA ReelTime (HKLM-x32\...\InstallShield_{24811C12-F4A9-4D0F-8494-A7B8FE46123C}) (Version: 1.7.17.64 - TOSHIBA Corporation) TOSHIBA ReelTime (Version: 1.7.17.64 - TOSHIBA Corporation) Hidden TOSHIBA Service Station (HKLM-x32\...\{AC6569FA-6919-442A-8552-073BE69E247A}) (Version: 2.2.9 - TOSHIBA) TOSHIBA Supervisor Password (HKLM-x32\...\InstallShield_{51B4E156-14A5-4904-9AE4-B1AA2A0E46BE}) (Version: 1.63.0.10C - TOSHIBA CORPORATION) TOSHIBA Supervisor Password (x32 Version: 1.63.0.10C - TOSHIBA CORPORATION) Hidden TOSHIBA TEMPRO (HKLM-x32\...\{F082CB11-4794-4259-99A1-D91BA762AD15}) (Version: 3.35 - Toshiba Europe GmbH) TOSHIBA Wireless LAN Indicator (HKLM-x32\...\{5BA99779-6E12-49EF-BE49-F35B1EDB4DF9}) (Version: 1.0.4 - TOSHIBA CORPORATION) Unity Web Player (HKCU\...\UnityWebPlayer) (Version: - Unity Technologies ApS) Update for Microsoft Access 2010 (KB2553446) 32-Bit Edition (HKLM-x32\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{B4A38370-2ADB-46B0-A1B0-0C4A2F7DCA31}) (Version: - Microsoft) Update for Microsoft Excel 2010 (KB2889836) 32-Bit Edition (HKLM-x32\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{9179FC17-97A8-4D98-9E09-05720AF5D44E}) (Version: - Microsoft) Update for Microsoft Filter Pack 2.0 (KB2878281) 32-Bit Edition (HKLM-x32\...\{90140000-002A-0000-1000-0000000FF1CE}_Office14.SingleImage_{302A8FE3-EBF5-486C-A431-16A1CD914443}) (Version: - Microsoft) Update for Microsoft Filter Pack 2.0 (KB2878281) 32-Bit Edition (HKLM-x32\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{302A8FE3-EBF5-486C-A431-16A1CD914443}) (Version: - Microsoft) Update for Microsoft InfoPath 2010 (KB2817369) 32-Bit Edition (HKLM-x32\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{4EEA3D3E-989C-4DF4-AB0A-3042C0C12AA3}) (Version: - Microsoft) Update for Microsoft Office 2010 (KB2553267) 32-Bit Edition (HKLM-x32\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{18B3CF2A-73F7-4716-B1AE-86D68726D408}) (Version: - Microsoft) Update for Microsoft Office 2010 (KB2566458) (HKLM-x32\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{EFB525A0-E1C0-4E32-9968-FE401BC87363}) (Version: - Microsoft) Update for Microsoft Office 2010 (KB2589298) 32-Bit Edition (HKLM-x32\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{DADF7E25-FFA4-4D02-BE84-1DAE62C18516}) (Version: - Microsoft) Update for Microsoft Office 2010 (KB2589352) 32-Bit Edition (HKLM-x32\...\{90140000-002A-0000-1000-0000000FF1CE}_Office14.SingleImage_{F4284D93-7AE8-4309-8CF3-9AD394F35F3A}) (Version: - Microsoft) Update for Microsoft Office 2010 (KB2589352) 32-Bit Edition (HKLM-x32\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{F4284D93-7AE8-4309-8CF3-9AD394F35F3A}) (Version: - Microsoft) Update for Microsoft Office 2010 (KB2589375) 32-Bit Edition (HKLM-x32\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{287A1E92-9E41-4BC1-8920-B3D0E9220800}) (Version: - Microsoft) Update for Microsoft Office 2010 (KB2596964) 32-Bit Edition (HKLM-x32\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{ED31DE9A-3E13-4E2C-9106-E0D8AFFB9FA6}) (Version: - Microsoft) Update for Microsoft Office 2010 (KB2597087) 32-Bit Edition (HKLM-x32\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{9D69691D-823D-4C3E-9B12-563A3F520366}) (Version: - Microsoft) Update for Microsoft Office 2010 (KB2687502) 32-Bit Edition (HKLM-x32\...\{90140000-001F-0409-0000-0000000FF1CE}_Office14.SingleImage_{7DE7DF97-82FE-4B3A-AB8D-1621F9CC464A}) (Version: - Microsoft) Update for Microsoft Office 2010 (KB2760598) 32-Bit Edition (HKLM-x32\...\{90140000-002A-0000-1000-0000000FF1CE}_Office14.SingleImage_{ECFE33A3-B8B7-439A-ADE4-59FBD29EF9B8}) (Version: - Microsoft) Update for Microsoft Office 2010 (KB2760598) 32-Bit Edition (HKLM-x32\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{ECFE33A3-B8B7-439A-ADE4-59FBD29EF9B8}) (Version: - Microsoft) Update for Microsoft Office 2010 (KB2760631) 32-Bit Edition (HKLM-x32\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{35698CB7-AAA2-4577-B505-DBFF504AEF23}) (Version: - Microsoft) Update for Microsoft Office 2010 (KB2794737) 32-Bit Edition (HKLM-x32\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{5AA578BB-759C-40FD-9661-A737C0884541}) (Version: - Microsoft) Update for Microsoft Office 2010 (KB2825635) 32-Bit Edition (HKLM-x32\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{F1A20C69-9FE5-40FD-9CD5-84EABC2EF64A}) (Version: - Microsoft) Update for Microsoft Office 2010 (KB2837581) 32-Bit Edition (HKLM-x32\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{334FB202-28D7-4BA4-8BC9-4FE4AB233EA0}) (Version: - Microsoft) Update for Microsoft Office 2010 (KB2837606) 32-Bit Edition (HKLM-x32\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{B0D672F7-883E-4279-8E75-D97A5445AB46}) (Version: - Microsoft) Update for Microsoft Office 2010 (KB2878252) 32-Bit Edition (HKLM-x32\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{B0DB9F71-E0F7-4FE6-8925-35B860CAC0C4}) (Version: - Microsoft) Update for Microsoft Office 2010 (KB2881028) 32-Bit Edition (HKLM-x32\...\{90140000-001F-040C-0000-0000000FF1CE}_Office14.SingleImage_{089DBFD7-8211-43B2-AAAE-5BDD8C23E3A8}) (Version: - Microsoft) Update for Microsoft Office 2010 (KB2881028) 32-Bit Edition (HKLM-x32\...\{90140000-001F-0C0A-0000-0000000FF1CE}_Office14.SingleImage_{794A0574-4E2F-4D58-B2A0-D7460ACDC85C}) (Version: - Microsoft) Update for Microsoft OneNote 2010 (KB2553290) 32-Bit Edition (HKLM-x32\...\{90140000-00A1-0409-0000-0000000FF1CE}_Office14.SingleImage_{9865DC3A-2898-48D9-B96A-46397571C934}) (Version: - Microsoft) Update for Microsoft OneNote 2010 (KB2837595) 32-Bit Edition (HKLM-x32\...\{90140000-002A-0000-1000-0000000FF1CE}_Office14.SingleImage_{51CCA922-A0CC-47C4-8910-6936D97CAC2E}) (Version: - Microsoft) Update for Microsoft OneNote 2010 (KB2837595) 32-Bit Edition (HKLM-x32\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{51CCA922-A0CC-47C4-8910-6936D97CAC2E}) (Version: - Microsoft) Update for Microsoft Outlook 2010 (KB2687567) 32-Bit Edition (HKLM-x32\...\{90140000-001A-0409-0000-0000000FF1CE}_Office14.SingleImage_{DCE104A1-1875-4469-A83D-A5BFA6C4640F}) (Version: - Microsoft) Update for Microsoft Outlook 2010 (KB2687567) 32-Bit Edition (HKLM-x32\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{2AB483F1-C86E-427A-83B4-23889B03512D}) (Version: - Microsoft) Update for Microsoft Outlook Social Connector 2010 (KB2553406) 32-Bit Edition (HKLM-x32\...\{90140000-001A-0409-0000-0000000FF1CE}_Office14.SingleImage_{1EEFF749-6F29-4F0B-AB08-4C6EA52AA110}) (Version: - Microsoft) Update for Microsoft Outlook Social Connector 2010 (KB2553406) 32-Bit Edition (HKLM-x32\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{BC6DFBFD-16DD-47E1-A7EF-2C062930FA4F}) (Version: - Microsoft) Update for Microsoft PowerPoint 2010 (KB2837579) 32-Bit Edition (HKLM-x32\...\{90140000-0018-0409-0000-0000000FF1CE}_Office14.SingleImage_{334AA0A1-2BB1-4D74-B66A-2B2C4D9C2C87}) (Version: - Microsoft) Update for Microsoft PowerPoint 2010 (KB2837579) 32-Bit Edition (HKLM-x32\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{2BA40F82-F3A4-441C-BF1A-ED4C42FF4872}) (Version: - Microsoft) Update for Microsoft SharePoint Workspace 2010 (KB2760601) 32-Bit Edition (HKLM-x32\...\{90140000-002A-0000-1000-0000000FF1CE}_Office14.SingleImage_{F9F5A080-AF38-4966-9A6B-C43DCA465035}) (Version: - Microsoft) Update for Microsoft Visio 2010 (KB2880526) 32-Bit Edition (HKLM-x32\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{7B29D8B8-6A87-496C-A65E-B935E740448A}) (Version: - Microsoft) Update for Microsoft Visio Viewer 2010 (KB2837587) 32-Bit Edition (HKLM-x32\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{38CF30E4-3348-4BD1-A859-B630C355A56F}) (Version: - Microsoft) Update for Microsoft Word 2010 (KB2880529) 32-Bit Edition (HKLM-x32\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{B9B89E01-5B6B-4F73-BC34-B2C0D8ACB4CD}) (Version: - Microsoft) Utility Common Driver (x32 Version: 1.0.52.2C - TOSHIBA) Hidden Visual Studio 2010 x64 Redistributables (HKLM\...\{21B133D6-5979-47F0-BE1C-F6A6B304693F}) (Version: 13.0.0.1 - AVG Technologies) Visual Studio 2012 x64 Redistributables (HKLM\...\{8C775E70-A791-4DA8-BCC3-6AB7136F4484}) (Version: 14.0.0.1 - AVG Technologies) Visual Studio 2012 x86 Redistributables (HKLM-x32\...\{98EFF19A-30AB-4E4B-B943-F06B1C63EBF8}) (Version: 14.0.0.1 - AVG Technologies CZ, s.r.o.) ==================== Custom CLSID (selected items): ========================== (If an entry is included in the fixlist, it will be removed from registry. Any eventual file will not be moved.) ==================== Restore Points ========================= 01-07-2014 12:32:46 Windows Update 01-07-2014 15:14:34 Removed iTunes 01-07-2014 15:48:00 Installed iTunes 11-07-2014 17:40:00 Windows Update 22-07-2014 18:59:38 Windows Update 07-08-2014 12:48:36 Windows Update 07-08-2014 20:19:08 Installed Java 7 Update 67 29-08-2014 16:23:59 Windows Update 29-08-2014 16:24:22 Windows Update 30-08-2014 13:52:38 Windows Update 14-09-2014 14:46:51 Windows Update 20-09-2014 17:22:47 Removed WinZip 17.0 21-09-2014 17:16:31 Revo Uninstaller's restore point - Snap.Do Engine 21-09-2014 17:17:44 Revo Uninstaller's restore point - Snap.Do Engine ==================== Hosts content: ========================== (If needed Hosts: directive could be included in the fixlist to reset Hosts.) 2009-07-14 03:34 - 2014-09-20 15:26 - 00000747 ____A C:\Windows\system32\Drivers\etc\hosts ==================== Scheduled Tasks (whitelisted) ============= (If an entry is included in the fixlist, it will be removed from registry. Any associated file could be listed separately to be moved.) Task: {078D8FDB-65C9-4914-8869-772B2429FBC7} - System32\Tasks\Apple Diagnostics => C:\Program Files (x86)\Common Files\Apple\Internet Services\EReporter.exe [2013-11-20] (Apple Inc.) Task: {1AD3777E-FBC4-47C2-9E66-ACB4D04920FF} - System32\Tasks\TuneUpUtilities_Task_BkGndMaintenance2013 => C:\Program Files (x86)\AVG\AVG PC TuneUp\OneClick.exe Task: {78359FFF-A1FB-49FF-A484-61281E2442D8} - System32\Tasks\Adobe Flash Player Updater => C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe [2014-09-14] (Adobe Systems Incorporated) Task: {84DBF5D6-3BA2-4AEE-8C7F-8FCD6BB796EA} - System32\Tasks\Adobe online update program => C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe [2014-08-21] (Adobe Systems Incorporated) Task: {9902D992-8CF8-4BAF-9DBA-6341D95BC628} - System32\Tasks\Java Update Scheduler => C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe [2014-07-25] (Oracle Corporation) Task: {C3FF4FC6-BB62-48F0-9204-9E25992A9F0C} - System32\Tasks\ConfigFree Startup Programs => C:\Program Files (x86)\TOSHIBA\ConfigFree\NDSTray.exe [2010-12-03] (TOSHIBA CORPORATION) Task: {C447CAD4-0EFB-423C-942F-9C7A6EC411C1} - System32\Tasks\Apple\AppleSoftwareUpdate => C:\Program Files (x86)\Apple Software Update\SoftwareUpdate.exe [2011-06-01] (Apple Inc.) Task: C:\Windows\Tasks\Adobe Flash Player Updater.job => C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe ==================== Loaded Modules (whitelisted) ============= 2013-12-18 09:38 - 2013-12-18 09:38 - 00742200 ____N () C:\Program Files (x86)\AVG\AVG PC TuneUp\avgrepliba.dll 2014-02-06 01:52 - 2014-02-06 01:52 - 00073544 _____ () C:\Program Files (x86)\Common Files\Apple\Apple Application Support\zlib1.dll 2014-02-06 01:52 - 2014-02-06 01:52 - 01044808 _____ () C:\Program Files (x86)\Common Files\Apple\Apple Application Support\libxml2.dll 2013-09-14 01:51 - 2013-09-14 01:51 - 00087952 _____ () C:\Program Files (x86)\Common Files\Apple\Internet Services\zlib1.dll 2013-09-14 01:50 - 2013-09-14 01:50 - 01242952 _____ () C:\Program Files (x86)\Common Files\Apple\Internet Services\libxml2.dll 2014-09-20 13:41 - 2014-09-20 13:41 - 03734640 _____ () C:\Program Files (x86)\Mozilla Firefox\mozjs.dll 2013-09-05 01:14 - 2013-09-05 01:14 - 04300456 _____ () C:\Program Files (x86)\Common Files\Microsoft Shared\office14\Cultures\office.odf ==================== Alternate Data Streams (whitelisted) ========= (If an entry is included in the fixlist, only the Alternate Data Streams will be removed.) AlternateDataStreams: C:\ProgramData\TEMP:0B4227B4 ==================== Safe Mode (whitelisted) =================== (If an item is included in the fixlist, it will be removed from the registry. The "AlternateShell" will be restored.) ==================== EXE Association (whitelisted) ============= (If an entry is included in the fixlist, the default will be restored. None default entries will be removed.) ==================== MSCONFIG/TASK MANAGER disabled items ========= (Currently there is no automatic fix for this section.) ==================== Faulty Device Manager Devices ============= Name: TuneUpUtilitiesDrv Description: TuneUpUtilitiesDrv Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1} Manufacturer: Service: TuneUpUtilitiesDrv Problem: : This device is not present, is not working properly, or does not have all its drivers installed. (Code 24) Resolution: The device is installed incorrectly. The problem could be a hardware failure, or a new driver might be needed. Devices stay in this state if they have been prepared for removal. After you remove the device, this error disappears.Remove the device, and this error should be resolved. Name: HL-DT-ST DVDRAM GT51N Description: CD-ROM Drive Class Guid: {4d36e965-e325-11ce-bfc1-08002be10318} Manufacturer: (Standard CD-ROM drives) Service: cdrom Problem: : Windows cannot start this hardware device because its configuration information (in the registry) is incomplete or damaged. (Code 19) Resolution: A registry problem was detected. This can occur when more than one service is defined for a device, if there is a failure opening the service subkey, or if the driver name cannot be obtained from the service subkey. Try these options: On the "General Properties" tab of the device, click "Troubleshoot" to start the troubleshooting wizard. Click "Uninstall", and then click "Scan for hardware changes" to load a usable driver. ==================== Event log errors: ========================= Application errors: ================== Error: (09/21/2014 07:29:22 PM) (Source: WinMgmt) (EventID: 10) (User: ) Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003 Error: (09/21/2014 06:51:39 PM) (Source: WinMgmt) (EventID: 10) (User: ) Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003 Error: (09/21/2014 06:46:09 PM) (Source: Bonjour Service) (EventID: 100) (User: ) Description: Task Scheduling Error: m->NextScheduledSPRetry 308414 Error: (09/21/2014 06:46:09 PM) (Source: Bonjour Service) (EventID: 100) (User: ) Description: Task Scheduling Error: m->NextScheduledEvent 308414 Error: (09/21/2014 06:46:05 PM) (Source: Bonjour Service) (EventID: 100) (User: ) Description: Task Scheduling Error: Continuously busy for more than a second Error: (09/21/2014 03:41:27 PM) (Source: Application Error) (EventID: 1000) (User: ) Description: Faulting application name: mbam.exe, version: 1.0.0.532, time stamp: 0x53518532 Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000 Exception code: 0xc0000005 Fault offset: 0x69737265 Faulting process id: 0x87c Faulting application start time: 0xmbam.exe0 Faulting application path: mbam.exe1 Faulting module path: mbam.exe2 Report Id: mbam.exe3 Error: (09/21/2014 03:40:46 PM) (Source: WinMgmt) (EventID: 10) (User: ) Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003 Error: (09/20/2014 06:38:42 PM) (Source: WinMgmt) (EventID: 10) (User: ) Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003 Error: (09/20/2014 06:06:29 PM) (Source: WinMgmt) (EventID: 10) (User: ) Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003 Error: (09/20/2014 02:25:25 PM) (Source: WinMgmt) (EventID: 10) (User: ) Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003 System errors: ============= Error: (09/21/2014 07:30:23 PM) (Source: WMPNetworkSvc) (EventID: 14332) (User: ) Description: WMPNetworkSvc0x80070422 Error: (09/21/2014 07:29:51 PM) (Source: WMPNetworkSvc) (EventID: 14332) (User: ) Description: WMPNetworkSvc0x80070422 Error: (09/21/2014 07:29:44 PM) (Source: Service Control Manager) (EventID: 7001) (User: ) Description: The HomeGroup Provider service depends on the Function Discovery Provider Host service which failed to start because of the following error: %%1058 Error: (09/21/2014 07:28:18 PM) (Source: Service Control Manager) (EventID: 7000) (User: ) Description: The TuneUpUtilitiesDrv service failed to start due to the following error: %%2 Error: (09/21/2014 07:28:16 PM) (Source: Service Control Manager) (EventID: 7026) (User: ) Description: The following boot-start or system-start driver(s) failed to load: cdrom Error: (09/21/2014 07:27:54 PM) (Source: Microsoft-Windows-WLAN-AutoConfig) (EventID: 10000) (User: NT AUTHORITY) Description: WLAN Extensibility Module has failed to start. Module Path: C:\Windows\system32\Rtlihvs.dll Error Code: 126 Error: (09/21/2014 07:21:12 PM) (Source: WMPNetworkSvc) (EventID: 14332) (User: ) Description: WMPNetworkSvc0x80070422 Error: (09/21/2014 06:52:48 PM) (Source: WMPNetworkSvc) (EventID: 14332) (User: ) Description: WMPNetworkSvc0x80070422 Error: (09/21/2014 06:52:20 PM) (Source: WMPNetworkSvc) (EventID: 14332) (User: ) Description: WMPNetworkSvc0x80070422 Error: (09/21/2014 06:52:14 PM) (Source: Service Control Manager) (EventID: 7001) (User: ) Description: The HomeGroup Provider service depends on the Function Discovery Provider Host service which failed to start because of the following error: %%1058 Microsoft Office Sessions: ========================= Error: (09/21/2014 07:29:22 PM) (Source: WinMgmt) (EventID: 10) (User: ) Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003 Error: (09/21/2014 06:51:39 PM) (Source: WinMgmt) (EventID: 10) (User: ) Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003 Error: (09/21/2014 06:46:09 PM) (Source: Bonjour Service) (EventID: 100) (User: ) Description: Task Scheduling Error: m->NextScheduledSPRetry 308414 Error: (09/21/2014 06:46:09 PM) (Source: Bonjour Service) (EventID: 100) (User: ) Description: Task Scheduling Error: m->NextScheduledEvent 308414 Error: (09/21/2014 06:46:05 PM) (Source: Bonjour Service) (EventID: 100) (User: ) Description: Task Scheduling Error: Continuously busy for more than a second Error: (09/21/2014 03:41:27 PM) (Source: Application Error) (EventID: 1000) (User: ) Description: mbam.exe1.0.0.53253518532unknown0.0.0.000000000c00000056973726587c01cfd5a9e077a6d9C:\Program Files (x86)\Malwarebytes Anti-Malware\mbam.exeunknown5d6fbc01-419d-11e4-885a-dc0ea14222c1 Error: (09/21/2014 03:40:46 PM) (Source: WinMgmt) (EventID: 10) (User: ) Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003 Error: (09/20/2014 06:38:42 PM) (Source: WinMgmt) (EventID: 10) (User: ) Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003 Error: (09/20/2014 06:06:29 PM) (Source: WinMgmt) (EventID: 10) (User: ) Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003 Error: (09/20/2014 02:25:25 PM) (Source: WinMgmt) (EventID: 10) (User: ) Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003 ==================== Memory info =========================== Processor: Intel® Core i3 CPU M 380 @ 2.53GHz Percentage of memory in use: 48% Total physical RAM: 3890.67 MB Available physical RAM: 1993.68 MB Total Pagefile: 7779.52 MB Available Pagefile: 5692.72 MB Total Virtual: 8192 MB Available Virtual: 8191.86 MB ==================== Drives ================================ Drive c: (WINDOWS) (Fixed) (Total:297.85 GB) (Free:234.93 GB) NTFS Drive d: (Data) (Fixed) (Total:297.93 GB) (Free:289.89 GB) NTFS ==================== MBR & Partition Table ================== ======================================================== Disk: 0 (MBR Code: Windows 7 or 8) (Size: 596.2 GB) (Disk ID: 7A7C24AC) Partition 1: (Active) - (Size=400 MB) - (Type=27) Partition 2: (Not Active) - (Size=297.9 GB) - (Type=07 NTFS) Partition 3: (Not Active) - (Size=297.9 GB) - (Type=07 NTFS) ==================== End Of Log ============================ Thanks for all your help so far, What's next?
  9. Thank you very much! Do I just move onto next step now then?
  10. I was able to unistall the flash player packages however snap.do won't unistall. You mentioned to stop and ask for help if there was a problem, this seems like a problem. Do I still reboot my computer? Thanks for your help in advance.
  11. Scan result of Farbar Recovery Scan Tool (FRST.txt) (x64) Version: 12-09-2014 Ran by Toshiba (administrator) on TOSHIBA-TOSH on 20-09-2014 18:11:01 Running from C:\Users\Toshiba\Downloads Platform: Windows 7 Home Premium Service Pack 1 (X64) OS Language: English (United States) Internet Explorer Version 11 Boot Mode: Normal Tutorial for Farbar Recovery Scan Tool: http://www.geekstogo.com/forum/topic/335081-frst-tutorial-how-to-use-farbar-recovery-scan-tool/ ==================== Processes (Whitelisted) ================= (If an entry is included in the fixlist, the process will be closed. The file will not be moved.) (Apple Inc.) C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe (AVG Technologies CZ, s.r.o.) C:\Program Files (x86)\AVG\AVG2014\avgidsagent.exe (AVG Technologies CZ, s.r.o.) C:\Program Files (x86)\AVG\AVG2014\avgwdsvc.exe (Apple Inc.) C:\Program Files\Bonjour\mDNSResponder.exe (Realsil Microelectronics Inc.) C:\Program Files (x86)\Realtek\Realtek USB 2.0 Card Reader\RIconMan.exe (Intel Corporation) C:\Program Files (x86)\Intel\Intel® Management Engine Components\LMS\LMS.exe (Malwarebytes Corporation) C:\Program Files (x86)\Malwarebytes Anti-Malware\mbamscheduler.exe (Malwarebytes Corporation) C:\Program Files (x86)\Malwarebytes Anti-Malware\mbamservice.exe (TOSHIBA Corporation) C:\Windows\System32\TODDSrv.exe (AVG) C:\Program Files (x86)\AVG\AVG PC TuneUp\TuneUpUtilitiesService64.exe (Malwarebytes Corporation) C:\Program Files (x86)\Malwarebytes Anti-Malware\mbam.exe (AVG) C:\Program Files (x86)\AVG\AVG PC TuneUp\TuneUpUtilitiesApp64.exe (AVG Technologies CZ, s.r.o.) C:\Program Files (x86)\AVG\AVG2014\avgnsa.exe (AVG Technologies CZ, s.r.o.) C:\Program Files (x86)\AVG\AVG2014\avgemca.exe (AVG Technologies CZ, s.r.o.) C:\Program Files (x86)\AVG\AVG2014\avgrsa.exe (AVG Technologies CZ, s.r.o.) C:\Program Files (x86)\AVG\AVG2014\avgcsrva.exe (Microsoft Corporation) C:\Windows\Microsoft.NET\Framework64\v3.0\WPF\PresentationFontCache.exe (TOSHIBA Corporation) C:\Program Files\TOSHIBA\BulletinBoard\TosNcCore.exe (TOSHIBA Corporation) C:\Program Files\TOSHIBA\ReelTime\TosReelTimeMonitor.exe (Toshiba Europe GmbH) C:\Program Files (x86)\Toshiba TEMPRO\TemproTray.exe (Intel Corporation) C:\Windows\System32\hkcmd.exe (Intel Corporation) C:\Windows\System32\igfxpers.exe (Realtek Semiconductor) C:\Program Files\Realtek\Audio\HDA\RAVCpl64.exe (TOSHIBA Corporation) C:\Program Files\TOSHIBA\TosVolRegulator\TosVolRegulator.exe (Apple Inc.) C:\Program Files (x86)\Common Files\Apple\Internet Services\iCloudServices.exe (Apple Inc.) C:\Program Files (x86)\Common Files\Apple\Internet Services\ApplePhotoStreams.exe (Hewlett-Packard Co.) C:\Program Files\HP\HP Deskjet 3520 series\Bin\ScanToPCActivationApp.exe (TOSHIBA Corporation) C:\Program Files (x86)\TOSHIBA\TOSHIBA Service Station\ToshibaServiceStation.exe (AVG Technologies CZ, s.r.o.) C:\Program Files (x86)\AVG\AVG2014\avgui.exe (Apple Inc.) C:\Program Files (x86)\Common Files\Apple\Internet Services\APSDaemon.exe (Apple Inc.) C:\Program Files (x86)\iTunes\iTunesHelper.exe (Oracle Corporation) C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe (Apple Inc.) C:\Program Files\iPod\bin\iPodService.exe (Mozilla Corporation) C:\Program Files (x86)\Mozilla Firefox\firefox.exe (TOSHIBA CORPORATION) C:\Program Files (x86)\TOSHIBA\ConfigFree\CFIWmxSvcs64.exe (Microsoft Corporation) C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe (Hewlett-Packard Co.) C:\Program Files\HP\HP Deskjet 3520 series\Bin\HPNetworkCommunicator.exe (Microsoft Corporation) C:\Windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe (TOSHIBA CORPORATION) C:\Program Files (x86)\TOSHIBA\ConfigFree\CFSvcs.exe (Intel Corporation) C:\Program Files (x86)\Intel\Intel® Management Engine Components\UNS\UNS.exe (TOSHIBA Corporation) C:\Program Files (x86)\TOSHIBA\TOSHIBA Service Station\TMachInfo.exe ==================== Registry (Whitelisted) ================== (If an entry is included in the fixlist, the registry item will be restored to default or removed. The file will not be moved.) HKLM\...\Run: [TosNC] => C:\Program Files\Toshiba\BulletinBoard\TosNcCore.exe [597928 2011-03-03] (TOSHIBA Corporation) HKLM\...\Run: [TosReelTimeMonitor] => C:\Program Files\TOSHIBA\ReelTime\TosReelTimeMonitor.exe [38304 2010-12-14] (TOSHIBA Corporation) HKLM\...\Run: [Toshiba TEMPRO] => C:\Program Files (x86)\Toshiba TEMPRO\TemproTray.exe [1546720 2011-02-10] (Toshiba Europe GmbH) HKLM\...\Run: [RtHDVCpl] => C:\Program Files\Realtek\Audio\HDA\RAVCpl64.exe [11101800 2010-07-28] (Realtek Semiconductor) HKLM\...\Run: [smartFaceVWatcher] => C:\Program Files\Toshiba\SmartFaceV\SmartFaceVWatcher.exe [238080 2009-10-19] (TOSHIBA Corporation) HKLM\...\Run: [TosVolRegulator] => C:\Program Files\TOSHIBA\TosVolRegulator\TosVolRegulator.exe [24376 2009-11-11] (TOSHIBA Corporation) HKLM\...\Run: [Toshiba Registration] => C:\Program Files\TOSHIBA\Registration\ToshibaReminder.exe [150992 2011-07-26] (Toshiba Europe GmbH) HKLM-x32\...\Run: [ToshibaServiceStation] => C:\Program Files (x86)\TOSHIBA\TOSHIBA Service Station\ToshibaServiceStation.exe [1295736 2011-02-11] (TOSHIBA Corporation) HKLM-x32\...\Run: [AVG_UI] => C:\Program Files (x86)\AVG\AVG2014\avgui.exe [5188112 2014-08-25] (AVG Technologies CZ, s.r.o.) HKLM-x32\...\Run: [sVPWUTIL] => C:\Program Files (x86)\TOSHIBA\Utilities\SVPWUTIL.exe [352256 2010-03-03] (TOSHIBA CORPORATION) HKLM-x32\...\Run: [HWSetup] => C:\Program Files\TOSHIBA\Utilities\HWSetup.exe [423936 2010-03-04] (TOSHIBA Electronics, Inc.) HKLM-x32\...\Run: [Adobe ARM] => C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe [959176 2014-08-21] (Adobe Systems Incorporated) HKLM-x32\...\Run: [browserSafeguard] => "C:\Program Files (x86)\Browsersafeguard\BrowserSafeguard.exe" HKLM-x32\...\Run: [iTunesHelper] => C:\Program Files (x86)\iTunes\iTunesHelper.exe [152392 2014-05-26] (Apple Inc.) HKLM-x32\...\Run: [sunJavaUpdateSched] => C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe [256896 2014-07-25] (Oracle Corporation) Winlogon\Notify\igfxcui: C:\Windows\system32\igfxdev.dll (Intel Corporation) HKU\.DEFAULT\...\RunOnce: [spUninstallDeleteDir] => rmdir /s /q "\SearchProtect" HKU\S-1-5-21-1325574982-213053849-3439578809-1000\...\Run: [iCloudServices] => C:\Program Files (x86)\Common Files\Apple\Internet Services\iCloudServices.exe [59720 2013-11-20] (Apple Inc.) HKU\S-1-5-21-1325574982-213053849-3439578809-1000\...\Run: [ApplePhotoStreams] => C:\Program Files (x86)\Common Files\Apple\Internet Services\ApplePhotoStreams.exe [59720 2013-11-20] (Apple Inc.) HKU\S-1-5-21-1325574982-213053849-3439578809-1000\...\Run: [HP Deskjet 3520 series (NET)] => C:\Program Files\HP\HP Deskjet 3520 series\Bin\ScanToPCActivationApp.exe [2573416 2012-10-17] (Hewlett-Packard Co.) HKU\S-1-5-21-1325574982-213053849-3439578809-1000\...\RunOnce: [uninstall C:\Users\Toshiba\AppData\Local\Microsoft\SkyDrive\17.0.2015.0811\amd64] => C:\Windows\system32\cmd.exe /q /c rmdir /s /q "C:\Users\Toshiba\AppData\Local\Microsoft\SkyDrive\17.0.2015.0811\amd64" HKU\S-1-5-21-1325574982-213053849-3439578809-1000\...\MountPoints2: {73fc9f36-6bd2-11e2-9b3c-806e6f6e6963} - E:\Setup.exe Startup: C:\Users\Default\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\TRDCReminder.lnk ShortcutTarget: TRDCReminder.lnk -> C:\Program Files (x86)\TOSHIBA\TRDCReminder\TRDCReminder.exe (TOSHIBA Europe) Startup: C:\Users\Default User\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\TRDCReminder.lnk ShortcutTarget: TRDCReminder.lnk -> C:\Program Files (x86)\TOSHIBA\TRDCReminder\TRDCReminder.exe (TOSHIBA Europe) GroupPolicy: Group Policy on Chrome detected <======= ATTENTION ==================== Internet (Whitelisted) ==================== (If an item is included in the fixlist, if it is a registry item it will be removed or restored to default.) HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://mysearch.avg.com?cid={43BC6EEF-5923-4A8F-B1ED-7B42A5727D1A}&mid=cb50c350a36747d3a3960d47e7a6cb32-542c6fc3131c72e0d714c97d2d3ce03f95ef50d7〈=en&ds=AVG&coid=avgtbavg&cmpid=&pr=pr&d=2014-04-18 22:20:07&v=18.1.7.598&pid=safeguard&sg=&sap=hp HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.google.com/ig/redirectdomain?brand=TEUA&bmod=TEUA HKLM\Software\Wow6432Node\Microsoft\Internet Explorer\Main,Start Page = about:newtab SearchScopes: HKLM-x32 - DefaultScope value is missing. SearchScopes: HKCU - {0633EE93-D776-472f-A0FF-E1416B8B2E3A} URL = SearchScopes: HKCU - {95B7759C-8C7F-4BF1-B163-73684A933233} URL = http://mysearch.avg.com/search?cid={43BC6EEF-5923-4A8F-B1ED-7B42A5727D1A}&mid=cb50c350a36747d3a3960d47e7a6cb32-542c6fc3131c72e0d714c97d2d3ce03f95ef50d7〈=en&ds=AVG&coid=avgtbavg&cmpid=&pr=fr&d=2014-04-18 22:20:07&v=18.0.5.292&pid=safeguard&sg=&sap=dsp&q={searchTerms} BHO: Office Document Cache Handler -> {B4F3A835-0E21-4959-BA22-42B3008E02FF} -> C:\Program Files\Microsoft Office\Office14\URLREDIR.DLL (Microsoft Corporation) BHO-x32: Java Plug-In SSV Helper -> {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} -> C:\Program Files (x86)\Java\jre7\bin\ssv.dll (Oracle Corporation) BHO-x32: No Name -> {95B7759C-8C7F-4BF1-B163-73684A933233} -> No File BHO-x32: Office Document Cache Handler -> {B4F3A835-0E21-4959-BA22-42B3008E02FF} -> C:\Program Files (x86)\Microsoft Office\Office14\URLREDIR.DLL (Microsoft Corporation) BHO-x32: Java Plug-In 2 SSV Helper -> {DBC80044-A445-435b-BC74-9C25C1C588A9} -> C:\Program Files (x86)\Java\jre7\bin\jp2ssv.dll (Oracle Corporation) Tcpip\Parameters: [DhcpNameServer] 192.168.0.1 FireFox: ======== FF ProfilePath: C:\Users\Toshiba\AppData\Roaming\Mozilla\Firefox\Profiles\wvabb4lp.default-1394992670842 FF Homepage: hxxp://www.google.co.uk/ FF Keyword.URL: user_pref("keyword.URL", ""); FF Plugin: @adobe.com/FlashPlayer -> C:\Windows\system32\Macromed\Flash\NPSWF64_15_0_0_152.dll () FF Plugin: @java.com/DTPlugin,version=10.17.2 -> C:\Windows\system32\npDeployJava1.dll (Oracle Corporation) FF Plugin: @microsoft.com/GENUINE -> disabled No File FF Plugin: @Microsoft.com/NpCtrl,version=1.0 -> C:\Program Files\Microsoft Silverlight\5.1.30514.0\npctrl.dll ( Microsoft Corporation) FF Plugin: @microsoft.com/OfficeAuthz,version=14.0 -> C:\PROGRA~1\MICROS~2\Office14\NPAUTHZ.DLL (Microsoft Corporation) FF Plugin-x32: @adobe.com/FlashPlayer -> C:\Windows\SysWOW64\Macromed\Flash\NPSWF32_15_0_0_152.dll () FF Plugin-x32: @Apple.com/iTunes,version=1.0 -> C:\Program Files (x86)\iTunes\Mozilla Plugins\npitunes.dll () FF Plugin-x32: @java.com/DTPlugin,version=10.67.2 -> C:\Program Files (x86)\Java\jre7\bin\dtplugin\npDeployJava1.dll (Oracle Corporation) FF Plugin-x32: @java.com/JavaPlugin,version=10.67.2 -> C:\Program Files (x86)\Java\jre7\bin\plugin2\npjp2.dll (Oracle Corporation) FF Plugin-x32: @microsoft.com/GENUINE -> disabled No File FF Plugin-x32: @Microsoft.com/NpCtrl,version=1.0 -> C:\Program Files (x86)\Microsoft Silverlight\5.1.30514.0\npctrl.dll ( Microsoft Corporation) FF Plugin-x32: @microsoft.com/OfficeAuthz,version=14.0 -> C:\PROGRA~2\MICROS~3\Office14\NPAUTHZ.DLL (Microsoft Corporation) FF Plugin-x32: @microsoft.com/SharePoint,version=14.0 -> C:\PROGRA~2\MICROS~3\Office14\NPSPWRAP.DLL (Microsoft Corporation) FF Plugin-x32: @microsoft.com/WLPG,version=15.4.3502.0922 -> C:\Program Files (x86)\Windows Live\Photo Gallery\NPWLPG.dll No File FF Plugin-x32: Adobe Reader -> C:\Program Files (x86)\Adobe\Reader 11.0\Reader\AIR\nppdf32.dll (Adobe Systems Inc.) FF Plugin HKCU: @unity3d.com/UnityPlayer,version=1.0 -> C:\Users\Toshiba\AppData\LocalLow\Unity\WebPlayer\loader\npUnity3D32.dll (Unity Technologies ApS) FF SearchPlugin: C:\Program Files (x86)\mozilla firefox\browser\searchplugins\amazon-en-GB.xml FF SearchPlugin: C:\Program Files (x86)\mozilla firefox\browser\searchplugins\chambers-en-GB.xml FF SearchPlugin: C:\Program Files (x86)\mozilla firefox\browser\searchplugins\eBay-en-GB.xml FF SearchPlugin: C:\Program Files (x86)\mozilla firefox\browser\searchplugins\yahoo-en-GB.xml FF Extension: Website Counselor - C:\Users\Toshiba\AppData\Roaming\Mozilla\Firefox\Profiles\wvabb4lp.default-1394992670842\Extensions\{cc6cc772-f121-49e0-b1f0-c26583cb0c5e} [2014-09-15] Chrome: ======= ==================== Services (Whitelisted) ================= (If an entry is included in the fixlist, the service will be removed from the registry. The file will not be moved unless listed separately.) R2 AVGIDSAgent; C:\Program Files (x86)\AVG\AVG2014\avgidsagent.exe [3242000 2014-08-25] (AVG Technologies CZ, s.r.o.) R2 avgwd; C:\Program Files (x86)\AVG\AVG2014\avgwdsvc.exe [289328 2014-08-25] (AVG Technologies CZ, s.r.o.) R2 IconMan_R; C:\Program Files (x86)\Realtek\Realtek USB 2.0 Card Reader\RIconMan.exe [1811456 2010-08-27] (Realsil Microelectronics Inc.) [File not signed] R2 MBAMScheduler; C:\Program Files (x86)\Malwarebytes Anti-Malware\mbamscheduler.exe [1809720 2014-05-12] (Malwarebytes Corporation) R2 MBAMService; C:\Program Files (x86)\Malwarebytes Anti-Malware\mbamservice.exe [860472 2014-05-12] (Malwarebytes Corporation) S3 TemproMonitoringService; C:\Program Files (x86)\Toshiba TEMPRO\TemproSvc.exe [112080 2011-02-10] (Toshiba Europe GmbH) R2 TuneUp.UtilitiesSvc; C:\Program Files (x86)\AVG\AVG PC TuneUp\TuneUpUtilitiesService64.exe [2102072 2013-12-18] (AVG) R2 UxTuneUp; C:\Windows\System32\uxtuneup.dll [42808 2013-12-18] (AVG) R2 UxTuneUp; C:\Windows\SysWOW64\uxtuneup.dll [35640 2013-12-18] (AVG) S4 vToolbarUpdater14.1.7; C:\Program Files (x86)\Common Files\AVG Secure Search\vToolbarUpdater\14.1.7\ToolbarUpdater.exe [X] ==================== Drivers (Whitelisted) ==================== (If an entry is included in the fixlist, the service will be removed from the registry. The file will not be moved unless listed separately.) R1 Avgdiska; C:\Windows\System32\DRIVERS\avgdiska.sys [152344 2014-06-30] (AVG Technologies CZ, s.r.o.) R1 AVGIDSDriver; C:\Windows\System32\DRIVERS\avgidsdrivera.sys [244504 2014-07-21] (AVG Technologies CZ, s.r.o.) R0 AVGIDSHA; C:\Windows\System32\DRIVERS\avgidsha.sys [190744 2014-06-17] (AVG Technologies CZ, s.r.o.) R1 Avgldx64; C:\Windows\System32\DRIVERS\avgldx64.sys [235800 2014-06-17] (AVG Technologies CZ, s.r.o.) R0 Avgloga; C:\Windows\System32\DRIVERS\avgloga.sys [328984 2014-06-17] (AVG Technologies CZ, s.r.o.) R0 Avgmfx64; C:\Windows\System32\DRIVERS\avgmfx64.sys [123672 2014-08-06] (AVG Technologies CZ, s.r.o.) R0 Avgrkx64; C:\Windows\System32\DRIVERS\avgrkx64.sys [31512 2014-06-17] (AVG Technologies CZ, s.r.o.) R1 Avgtdia; C:\Windows\System32\DRIVERS\avgtdia.sys [269080 2014-06-17] (AVG Technologies CZ, s.r.o.) U5 GEARAspiWDM; C:\Windows\System32\Drivers\GEARAspiWDM.sys [33240 2012-08-21] (GEAR Software Inc.) S3 hitmanpro37; C:\Windows\system32\drivers\hitmanpro37.sys [32512 2014-03-22] () R3 MBAMProtector; C:\Windows\system32\drivers\mbam.sys [25816 2014-05-12] (Malwarebytes Corporation) R3 MBAMSwissArmy; C:\Windows\system32\drivers\MBAMSwissArmy.sys [122584 2014-09-20] (Malwarebytes Corporation) R3 MBAMWebAccessControl; C:\Windows\system32\drivers\mwac.sys [63704 2014-05-12] (Malwarebytes Corporation) R3 RTWlanE; C:\Windows\System32\DRIVERS\rtwlane.sys [1514568 2013-05-02] (Realtek Semiconductor Corporation ) R3 ScpVBus; C:\Windows\System32\DRIVERS\ScpVBus.sys [39168 2013-05-05] (Scarlet.Crush Productions) S3 SWDUMon; C:\Windows\System32\DRIVERS\SWDUMon.sys [16152 2014-02-16] () S3 TuneUpUtilitiesDrv; \??\C:\Program Files (x86)\AVG\AVG PC TuneUp\TuneUpUtilitiesDriver64.sys [X] ==================== NetSvcs (Whitelisted) =================== (If an item is included in the fixlist, it will be removed from the registry. Any associated file could be listed separately to be moved.) ==================== One Month Created Files and Folders ======== (If an entry is included in the fixlist, the file\folder will be moved.) 2014-09-20 18:11 - 2014-09-20 18:11 - 00016015 _____ () C:\Users\Toshiba\Downloads\FRST.txt 2014-09-20 18:10 - 2014-09-20 18:11 - 00000000 ____D () C:\FRST 2014-09-20 18:10 - 2014-09-20 18:10 - 02105856 _____ (Farbar) C:\Users\Toshiba\Downloads\FRST64(1).exe 2014-09-20 18:08 - 2014-09-20 18:08 - 02105856 _____ (Farbar) C:\Users\Toshiba\Downloads\FRST64.exe 2014-09-20 15:48 - 2014-09-20 15:49 - 00000000 ____D () C:\Users\Toshiba\Documents\dsfc work 2014-09-20 15:17 - 2014-09-20 15:17 - 00003961 _____ () C:\Users\Toshiba\Documents\RKreport_SCN_09202014_150016.log 2014-09-20 15:14 - 2014-09-20 15:14 - 00008496 _____ () C:\Users\Toshiba\Documents\malware help.txt 2014-09-20 14:51 - 2014-09-20 18:06 - 00122584 _____ (Malwarebytes Corporation) C:\Windows\system32\Drivers\MBAMSwissArmy.sys 2014-09-20 14:50 - 2014-09-20 14:50 - 17292760 _____ (Malwarebytes Corporation ) C:\Users\Toshiba\Downloads\mbam-setup-2.0.2.1012.exe 2014-09-20 14:50 - 2014-09-20 14:50 - 00001069 _____ () C:\Users\Public\Desktop\Malwarebytes Anti-Malware.lnk 2014-09-20 14:50 - 2014-09-20 14:50 - 00000000 ____D () C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Malwarebytes Anti-Malware 2014-09-20 14:50 - 2014-09-20 14:50 - 00000000 ____D () C:\ProgramData\Malwarebytes 2014-09-20 14:50 - 2014-09-20 14:50 - 00000000 ____D () C:\Program Files (x86)\Malwarebytes Anti-Malware 2014-09-20 14:50 - 2014-05-12 07:26 - 00091352 _____ (Malwarebytes Corporation) C:\Windows\system32\Drivers\mbamchameleon.sys 2014-09-20 14:50 - 2014-05-12 07:26 - 00063704 _____ (Malwarebytes Corporation) C:\Windows\system32\Drivers\mwac.sys 2014-09-20 14:50 - 2014-05-12 07:25 - 00025816 _____ (Malwarebytes Corporation) C:\Windows\system32\Drivers\mbam.sys 2014-09-20 14:29 - 2014-09-20 14:29 - 04707328 _____ () C:\Users\Toshiba\Downloads\RogueKiller.exe 2014-09-20 14:29 - 2014-09-20 14:29 - 00000000 ____D () C:\ProgramData\RogueKiller 2014-09-20 13:41 - 2014-09-20 13:42 - 00000000 ____D () C:\Program Files (x86)\Mozilla Firefox 2014-09-15 19:58 - 2014-09-15 19:58 - 00000000 ____D () C:\Users\Toshiba\AppData\Roaming\WebExtend 2014-09-15 19:57 - 2014-09-15 19:58 - 00000000 ____D () C:\Users\Toshiba\AppData\Roaming\Opera Software 2014-09-15 19:57 - 2014-09-15 19:58 - 00000000 ____D () C:\Users\Toshiba\AppData\Local\Opera Software 2014-09-15 19:57 - 2014-09-15 19:58 - 00000000 ____D () C:\Program Files (x86)\Opera 2014-09-15 19:55 - 2014-09-20 14:00 - 00000000 ____D () C:\Program Files (x86)\globalUpdate 2014-09-15 19:55 - 2014-09-15 19:55 - 00000000 ____D () C:\Users\Toshiba\AppData\Local\globalUpdate 2014-09-14 16:12 - 2014-08-19 19:05 - 00374968 _____ (Microsoft Corporation) C:\Windows\system32\iedkcs32.dll 2014-09-14 16:12 - 2014-08-19 18:39 - 00327872 _____ (Microsoft Corporation) C:\Windows\SysWOW64\iedkcs32.dll 2014-09-14 16:12 - 2014-08-19 00:01 - 23591424 _____ (Microsoft Corporation) C:\Windows\system32\mshtml.dll 2014-09-14 16:12 - 2014-08-18 23:29 - 02724864 _____ (Microsoft Corporation) C:\Windows\system32\mshtml.tlb 2014-09-14 16:12 - 2014-08-18 23:29 - 00004096 _____ (Microsoft Corporation) C:\Windows\system32\ieetwcollectorres.dll 2014-09-14 16:12 - 2014-08-18 23:26 - 17455104 _____ (Microsoft Corporation) C:\Windows\SysWOW64\mshtml.dll 2014-09-14 16:12 - 2014-08-18 23:20 - 02793984 _____ (Microsoft Corporation) C:\Windows\system32\iertutil.dll 2014-09-14 16:12 - 2014-08-18 23:19 - 05833728 _____ (Microsoft Corporation) C:\Windows\system32\jscript9.dll 2014-09-14 16:12 - 2014-08-18 23:15 - 00547328 _____ (Microsoft Corporation) C:\Windows\system32\vbscript.dll 2014-09-14 16:12 - 2014-08-18 23:15 - 00066048 _____ (Microsoft Corporation) C:\Windows\system32\iesetup.dll 2014-09-14 16:12 - 2014-08-18 23:14 - 00083968 _____ (Microsoft Corporation) C:\Windows\system32\MshtmlDac.dll 2014-09-14 16:12 - 2014-08-18 23:14 - 00048640 _____ (Microsoft Corporation) C:\Windows\system32\ieetwproxystub.dll 2014-09-14 16:12 - 2014-08-18 23:08 - 04232704 _____ (Microsoft Corporation) C:\Windows\SysWOW64\jscript9.dll 2014-09-14 16:12 - 2014-08-18 23:08 - 00051200 _____ (Microsoft Corporation) C:\Windows\system32\jsproxy.dll 2014-09-14 16:12 - 2014-08-18 23:08 - 00033792 _____ (Microsoft Corporation) C:\Windows\system32\iernonce.dll 2014-09-14 16:12 - 2014-08-18 23:05 - 00596480 _____ (Microsoft Corporation) C:\Windows\system32\ieui.dll 2014-09-14 16:12 - 2014-08-18 23:03 - 00758272 _____ (Microsoft Corporation) C:\Windows\system32\jscript9diag.dll 2014-09-14 16:12 - 2014-08-18 23:03 - 00139264 _____ (Microsoft Corporation) C:\Windows\system32\ieUnatt.exe 2014-09-14 16:12 - 2014-08-18 23:03 - 00111616 _____ (Microsoft Corporation) C:\Windows\system32\ieetwcollector.exe 2014-09-14 16:12 - 2014-08-18 22:57 - 02724864 _____ (Microsoft Corporation) C:\Windows\SysWOW64\mshtml.tlb 2014-09-14 16:12 - 2014-08-18 22:56 - 00940032 _____ (Microsoft Corporation) C:\Windows\system32\MsSpellCheckingFacility.exe 2014-09-14 16:12 - 2014-08-18 22:51 - 00446464 _____ (Microsoft Corporation) C:\Windows\system32\dxtmsft.dll 2014-09-14 16:12 - 2014-08-18 22:46 - 00454656 _____ (Microsoft Corporation) C:\Windows\SysWOW64\vbscript.dll 2014-09-14 16:12 - 2014-08-18 22:45 - 00072704 _____ (Microsoft Corporation) C:\Windows\system32\JavaScriptCollectionAgent.dll 2014-09-14 16:12 - 2014-08-18 22:45 - 00061952 _____ (Microsoft Corporation) C:\Windows\SysWOW64\iesetup.dll 2014-09-14 16:12 - 2014-08-18 22:44 - 00061952 _____ (Microsoft Corporation) C:\Windows\SysWOW64\MshtmlDac.dll 2014-09-14 16:12 - 2014-08-18 22:44 - 00051200 _____ (Microsoft Corporation) C:\Windows\SysWOW64\ieetwproxystub.dll 2014-09-14 16:12 - 2014-08-18 22:42 - 02185728 _____ (Microsoft Corporation) C:\Windows\SysWOW64\iertutil.dll 2014-09-14 16:12 - 2014-08-18 22:40 - 00195584 _____ (Microsoft Corporation) C:\Windows\system32\msrating.dll 2014-09-14 16:12 - 2014-08-18 22:39 - 00085504 _____ (Microsoft Corporation) C:\Windows\system32\mshtmled.dll 2014-09-14 16:12 - 2014-08-18 22:39 - 00043008 _____ (Microsoft Corporation) C:\Windows\SysWOW64\jsproxy.dll 2014-09-14 16:12 - 2014-08-18 22:39 - 00032768 _____ (Microsoft Corporation) C:\Windows\SysWOW64\iernonce.dll 2014-09-14 16:12 - 2014-08-18 22:38 - 00289280 _____ (Microsoft Corporation) C:\Windows\system32\dxtrans.dll 2014-09-14 16:12 - 2014-08-18 22:37 - 00440320 _____ (Microsoft Corporation) C:\Windows\SysWOW64\ieui.dll 2014-09-14 16:12 - 2014-08-18 22:36 - 00112128 _____ (Microsoft Corporation) C:\Windows\SysWOW64\ieUnatt.exe 2014-09-14 16:12 - 2014-08-18 22:35 - 00597504 _____ (Microsoft Corporation) C:\Windows\SysWOW64\jscript9diag.dll 2014-09-14 16:12 - 2014-08-18 22:27 - 00365056 _____ (Microsoft Corporation) C:\Windows\SysWOW64\dxtmsft.dll 2014-09-14 16:12 - 2014-08-18 22:25 - 00727040 _____ (Microsoft Corporation) C:\Windows\system32\msfeeds.dll 2014-09-14 16:12 - 2014-08-18 22:25 - 00707072 _____ (Microsoft Corporation) C:\Windows\system32\ie4uinit.exe 2014-09-14 16:12 - 2014-08-18 22:23 - 02104832 _____ (Microsoft Corporation) C:\Windows\system32\inetcpl.cpl 2014-09-14 16:12 - 2014-08-18 22:23 - 01249280 _____ (Microsoft Corporation) C:\Windows\system32\mshtmlmedia.dll 2014-09-14 16:12 - 2014-08-18 22:22 - 00060416 _____ (Microsoft Corporation) C:\Windows\SysWOW64\JavaScriptCollectionAgent.dll 2014-09-14 16:12 - 2014-08-18 22:19 - 00164864 _____ (Microsoft Corporation) C:\Windows\SysWOW64\msrating.dll 2014-09-14 16:12 - 2014-08-18 22:17 - 00243200 _____ (Microsoft Corporation) C:\Windows\SysWOW64\dxtrans.dll 2014-09-14 16:12 - 2014-08-18 22:17 - 00069632 _____ (Microsoft Corporation) C:\Windows\SysWOW64\mshtmled.dll 2014-09-14 16:12 - 2014-08-18 22:16 - 13588480 _____ (Microsoft Corporation) C:\Windows\system32\ieframe.dll 2014-09-14 16:12 - 2014-08-18 22:15 - 11769856 _____ (Microsoft Corporation) C:\Windows\SysWOW64\ieframe.dll 2014-09-14 16:12 - 2014-08-18 22:15 - 02310656 _____ (Microsoft Corporation) C:\Windows\system32\wininet.dll 2014-09-14 16:12 - 2014-08-18 22:09 - 00603136 _____ (Microsoft Corporation) C:\Windows\SysWOW64\msfeeds.dll 2014-09-14 16:12 - 2014-08-18 22:08 - 02014208 _____ (Microsoft Corporation) C:\Windows\SysWOW64\inetcpl.cpl 2014-09-14 16:12 - 2014-08-18 22:07 - 01068032 _____ (Microsoft Corporation) C:\Windows\SysWOW64\mshtmlmedia.dll 2014-09-14 16:12 - 2014-08-18 21:55 - 01447424 _____ (Microsoft Corporation) C:\Windows\system32\urlmon.dll 2014-09-14 16:12 - 2014-08-18 21:46 - 01812992 _____ (Microsoft Corporation) C:\Windows\SysWOW64\wininet.dll 2014-09-14 16:12 - 2014-08-18 21:38 - 01190400 _____ (Microsoft Corporation) C:\Windows\SysWOW64\urlmon.dll 2014-09-14 16:12 - 2014-08-18 21:38 - 00775168 _____ (Microsoft Corporation) C:\Windows\system32\ieapfltr.dll 2014-09-14 16:12 - 2014-08-18 21:36 - 00678400 _____ (Microsoft Corporation) C:\Windows\SysWOW64\ieapfltr.dll 2014-09-14 15:58 - 2014-09-14 16:58 - 17903792 _____ (Adobe Systems Incorporated) C:\Windows\SysWOW64\FlashPlayerInstaller.exe 2014-09-14 15:48 - 2014-06-27 03:08 - 02777088 _____ (Microsoft Corporation) C:\Windows\system32\msmpeg2vdec.dll 2014-09-14 15:48 - 2014-06-27 02:45 - 02285056 _____ (Microsoft Corporation) C:\Windows\SysWOW64\msmpeg2vdec.dll 2014-09-14 15:45 - 2014-09-05 03:10 - 00578048 _____ (Microsoft Corporation) C:\Windows\system32\aepdu.dll 2014-09-14 15:45 - 2014-09-05 03:05 - 00424448 _____ (Microsoft Corporation) C:\Windows\system32\aeinv.dll 2014-09-14 15:45 - 2014-08-01 12:53 - 01031168 _____ (Microsoft Corporation) C:\Windows\system32\TSWorkspace.dll 2014-09-14 15:45 - 2014-08-01 12:35 - 00793600 _____ (Microsoft Corporation) C:\Windows\SysWOW64\TSWorkspace.dll 2014-09-14 15:45 - 2014-07-07 03:06 - 01460736 _____ (Microsoft Corporation) C:\Windows\system32\lsasrv.dll 2014-09-14 15:45 - 2014-07-07 03:06 - 00728064 _____ (Microsoft Corporation) C:\Windows\system32\kerberos.dll 2014-09-14 15:45 - 2014-07-07 02:40 - 00550912 _____ (Microsoft Corporation) C:\Windows\SysWOW64\kerberos.dll 2014-09-14 15:45 - 2014-07-07 02:40 - 00022016 _____ (Microsoft Corporation) C:\Windows\SysWOW64\secur32.dll 2014-09-14 15:45 - 2014-07-07 02:39 - 00096768 _____ (Microsoft Corporation) C:\Windows\SysWOW64\sspicli.dll 2014-09-14 15:45 - 2014-06-24 04:29 - 02565120 _____ (Microsoft Corporation) C:\Windows\system32\d3d10warp.dll 2014-09-14 15:45 - 2014-06-24 03:59 - 01987584 _____ (Microsoft Corporation) C:\Windows\SysWOW64\d3d10warp.dll 2014-09-01 09:18 - 2014-09-01 09:18 - 00002086 _____ () C:\Users\Toshiba\AppData\Roaming\IBUHB 2014-09-01 09:18 - 2014-09-01 09:18 - 00001248 _____ () C:\Users\Toshiba\AppData\Roaming\FMSQPIE 2014-08-30 14:54 - 2014-06-30 23:24 - 00008856 _____ (Microsoft Corporation) C:\Windows\system32\icardres.dll 2014-08-30 14:54 - 2014-06-30 23:14 - 00008856 _____ (Microsoft Corporation) C:\Windows\SysWOW64\icardres.dll 2014-08-30 14:54 - 2014-06-06 07:16 - 00035480 _____ (Microsoft Corporation) C:\Windows\SysWOW64\TsWpfWrp.exe 2014-08-30 14:54 - 2014-06-06 07:12 - 00035480 _____ (Microsoft Corporation) C:\Windows\system32\TsWpfWrp.exe 2014-08-30 14:54 - 2014-03-09 22:48 - 01389208 _____ (Microsoft Corporation) C:\Windows\system32\icardagt.exe 2014-08-30 14:54 - 2014-03-09 22:48 - 00171160 _____ (Microsoft Corporation) C:\Windows\system32\infocardapi.dll 2014-08-30 14:54 - 2014-03-09 22:47 - 00619672 _____ (Microsoft Corporation) C:\Windows\SysWOW64\icardagt.exe 2014-08-30 14:54 - 2014-03-09 22:47 - 00099480 _____ (Microsoft Corporation) C:\Windows\SysWOW64\infocardapi.dll 2014-08-30 14:50 - 2014-08-30 14:50 - 01058200 _____ (Adobe) C:\Users\Toshiba\Downloads\install_flashplayer14x32au_mssd_aaa_aih.exe 2014-08-29 18:26 - 2014-08-29 18:26 - 00030220 _____ () C:\Users\Toshiba\Documents\ncs graduation event.odt 2014-08-29 17:39 - 2014-07-16 04:23 - 00002048 _____ (Microsoft Corporation) C:\Windows\system32\tzres.dll 2014-08-29 17:39 - 2014-07-16 03:46 - 00002048 _____ (Microsoft Corporation) C:\Windows\SysWOW64\tzres.dll 2014-08-29 17:39 - 2014-06-25 03:05 - 14175744 _____ (Microsoft Corporation) C:\Windows\system32\shell32.dll 2014-08-29 17:39 - 2014-06-25 02:41 - 12874240 _____ (Microsoft Corporation) C:\Windows\SysWOW64\shell32.dll 2014-08-29 17:39 - 2014-06-16 03:10 - 00985536 _____ (Microsoft Corporation) C:\Windows\system32\Drivers\dxgkrnl.sys 2014-08-29 17:39 - 2014-06-03 11:02 - 03241984 _____ (Microsoft Corporation) C:\Windows\system32\msi.dll 2014-08-29 17:39 - 2014-06-03 11:02 - 01941504 _____ (Microsoft Corporation) C:\Windows\system32\authui.dll 2014-08-29 17:39 - 2014-06-03 11:02 - 00504320 _____ (Microsoft Corporation) C:\Windows\system32\msihnd.dll 2014-08-29 17:39 - 2014-06-03 11:02 - 00112064 _____ (Microsoft Corporation) C:\Windows\system32\consent.exe 2014-08-29 17:39 - 2014-06-03 10:29 - 02363392 _____ (Microsoft Corporation) C:\Windows\SysWOW64\msi.dll 2014-08-29 17:39 - 2014-06-03 10:29 - 01805824 _____ (Microsoft Corporation) C:\Windows\SysWOW64\authui.dll 2014-08-29 17:39 - 2014-06-03 10:29 - 00337408 _____ (Microsoft Corporation) C:\Windows\SysWOW64\msihnd.dll 2014-08-29 17:37 - 2014-08-23 03:07 - 00404480 _____ (Microsoft Corporation) C:\Windows\system32\gdi32.dll 2014-08-29 17:37 - 2014-08-23 02:45 - 00311808 _____ (Microsoft Corporation) C:\Windows\SysWOW64\gdi32.dll 2014-08-29 17:37 - 2014-08-23 01:59 - 03163648 _____ (Microsoft Corporation) C:\Windows\system32\win32k.sys 2014-08-29 17:37 - 2014-07-14 03:02 - 01216000 _____ (Microsoft Corporation) C:\Windows\system32\rpcrt4.dll 2014-08-29 17:37 - 2014-07-14 02:40 - 00664064 _____ (Microsoft Corporation) C:\Windows\SysWOW64\rpcrt4.dll 2014-08-29 17:24 - 2014-05-14 17:23 - 02477536 _____ (Microsoft Corporation) C:\Windows\system32\wuaueng.dll 2014-08-29 17:24 - 2014-05-14 17:23 - 00700384 _____ (Microsoft Corporation) C:\Windows\system32\wuapi.dll 2014-08-29 17:24 - 2014-05-14 17:23 - 00581600 _____ (Microsoft Corporation) C:\Windows\SysWOW64\wuapi.dll 2014-08-29 17:24 - 2014-05-14 17:23 - 00058336 _____ (Microsoft Corporation) C:\Windows\system32\wuauclt.exe 2014-08-29 17:24 - 2014-05-14 17:23 - 00044512 _____ (Microsoft Corporation) C:\Windows\system32\wups2.dll 2014-08-29 17:24 - 2014-05-14 17:23 - 00038880 _____ (Microsoft Corporation) C:\Windows\system32\wups.dll 2014-08-29 17:24 - 2014-05-14 17:23 - 00036320 _____ (Microsoft Corporation) C:\Windows\SysWOW64\wups.dll 2014-08-29 17:24 - 2014-05-14 17:21 - 02620928 _____ (Microsoft Corporation) C:\Windows\system32\wucltux.dll 2014-08-29 17:24 - 2014-05-14 17:20 - 00097792 _____ (Microsoft Corporation) C:\Windows\system32\wudriver.dll 2014-08-29 17:24 - 2014-05-14 17:17 - 00092672 _____ (Microsoft Corporation) C:\Windows\SysWOW64\wudriver.dll 2014-08-29 17:24 - 2014-05-14 09:23 - 00198600 _____ (Microsoft Corporation) C:\Windows\system32\wuwebv.dll 2014-08-29 17:24 - 2014-05-14 09:23 - 00179656 _____ (Microsoft Corporation) C:\Windows\SysWOW64\wuwebv.dll 2014-08-29 17:24 - 2014-05-14 09:20 - 00036864 _____ (Microsoft Corporation) C:\Windows\system32\wuapp.exe 2014-08-29 17:24 - 2014-05-14 09:17 - 00033792 _____ (Microsoft Corporation) C:\Windows\SysWOW64\wuapp.exe ==================== One Month Modified Files and Folders ======= (If an entry is included in the fixlist, the file\folder will be moved.) 2014-09-20 18:11 - 2014-09-20 18:11 - 00016015 _____ () C:\Users\Toshiba\Downloads\FRST.txt 2014-09-20 18:11 - 2014-09-20 18:10 - 00000000 ____D () C:\FRST 2014-09-20 18:10 - 2014-09-20 18:10 - 02105856 _____ (Farbar) C:\Users\Toshiba\Downloads\FRST64(1).exe 2014-09-20 18:10 - 2013-01-31 19:14 - 01687526 _____ () C:\Windows\WindowsUpdate.log 2014-09-20 18:09 - 2013-02-02 18:18 - 00000000 ____D () C:\ProgramData\MFAData 2014-09-20 18:08 - 2014-09-20 18:08 - 02105856 _____ (Farbar) C:\Users\Toshiba\Downloads\FRST64.exe 2014-09-20 18:06 - 2014-09-20 14:51 - 00122584 _____ (Malwarebytes Corporation) C:\Windows\system32\Drivers\MBAMSwissArmy.sys 2014-09-20 18:05 - 2013-03-15 18:39 - 00009390 _____ () C:\Windows\setupact.log 2014-09-20 18:05 - 2009-07-14 06:08 - 00000006 ____H () C:\Windows\Tasks\SA.DAT 2014-09-20 18:04 - 2013-03-15 18:39 - 00225216 _____ () C:\Windows\PFRO.log 2014-09-20 16:56 - 2013-02-10 17:11 - 00000830 _____ () C:\Windows\Tasks\Adobe Flash Player Updater.job 2014-09-20 15:49 - 2014-09-20 15:48 - 00000000 ____D () C:\Users\Toshiba\Documents\dsfc work 2014-09-20 15:17 - 2014-09-20 15:17 - 00003961 _____ () C:\Users\Toshiba\Documents\RKreport_SCN_09202014_150016.log 2014-09-20 15:14 - 2014-09-20 15:14 - 00008496 _____ () C:\Users\Toshiba\Documents\malware help.txt 2014-09-20 14:50 - 2014-09-20 14:50 - 17292760 _____ (Malwarebytes Corporation ) C:\Users\Toshiba\Downloads\mbam-setup-2.0.2.1012.exe 2014-09-20 14:50 - 2014-09-20 14:50 - 00001069 _____ () C:\Users\Public\Desktop\Malwarebytes Anti-Malware.lnk 2014-09-20 14:50 - 2014-09-20 14:50 - 00000000 ____D () C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Malwarebytes Anti-Malware 2014-09-20 14:50 - 2014-09-20 14:50 - 00000000 ____D () C:\ProgramData\Malwarebytes 2014-09-20 14:50 - 2014-09-20 14:50 - 00000000 ____D () C:\Program Files (x86)\Malwarebytes Anti-Malware 2014-09-20 14:42 - 2009-07-14 05:45 - 00025120 ____H () C:\Windows\system32\7B296FB0-376B-497e-B012-9C450E1B7327-5P-1.C7483456-A289-439d-8115-601632D005A0 2014-09-20 14:42 - 2009-07-14 05:45 - 00025120 ____H () C:\Windows\system32\7B296FB0-376B-497e-B012-9C450E1B7327-5P-0.C7483456-A289-439d-8115-601632D005A0 2014-09-20 14:29 - 2014-09-20 14:29 - 04707328 _____ () C:\Users\Toshiba\Downloads\RogueKiller.exe 2014-09-20 14:29 - 2014-09-20 14:29 - 00000000 ____D () C:\ProgramData\RogueKiller 2014-09-20 14:23 - 2013-02-01 12:06 - 00000000 ____D () C:\Program Files (x86)\Mozilla Maintenance Service 2014-09-20 14:00 - 2014-09-15 19:55 - 00000000 ____D () C:\Program Files (x86)\globalUpdate 2014-09-20 13:50 - 2014-03-16 17:11 - 00000000 ____D () C:\ProgramData\AVG2014 2014-09-20 13:42 - 2014-09-20 13:41 - 00000000 ____D () C:\Program Files (x86)\Mozilla Firefox 2014-09-20 13:27 - 2013-02-02 16:01 - 00002441 _____ () C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Adobe Reader XI.lnk 2014-09-20 13:27 - 2013-02-01 12:04 - 00003950 _____ () C:\Windows\System32\Tasks\User_Feed_Synchronization-{F16B713A-6C8A-4315-92DB-84E3838FD8B1} 2014-09-15 22:25 - 2014-05-21 19:16 - 00000000 ____D () C:\ProgramData\Origin 2014-09-15 22:25 - 2013-02-02 16:01 - 00000000 ____D () C:\Users\Toshiba\AppData\Roaming\BitTorrent 2014-09-15 22:13 - 2009-07-14 06:32 - 00000000 ___RD () C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Games 2014-09-15 19:58 - 2014-09-15 19:58 - 00000000 ____D () C:\Users\Toshiba\AppData\Roaming\WebExtend 2014-09-15 19:58 - 2014-09-15 19:57 - 00000000 ____D () C:\Users\Toshiba\AppData\Roaming\Opera Software 2014-09-15 19:58 - 2014-09-15 19:57 - 00000000 ____D () C:\Users\Toshiba\AppData\Local\Opera Software 2014-09-15 19:58 - 2014-09-15 19:57 - 00000000 ____D () C:\Program Files (x86)\Opera 2014-09-15 19:55 - 2014-09-15 19:55 - 00000000 ____D () C:\Users\Toshiba\AppData\Local\globalUpdate 2014-09-15 19:55 - 2011-07-26 10:41 - 00000000 ____D () C:\Program Files (x86)\Google 2014-09-15 19:24 - 2014-04-15 17:25 - 00000000 ____D () C:\ProgramData\Microsoft\Windows\Start Menu\Programs\AVG 2014-09-15 19:24 - 2014-03-16 17:12 - 00000932 _____ () C:\Users\Public\Desktop\AVG 2014.lnk 2014-09-14 18:11 - 2014-05-13 20:48 - 00000000 ___SD () C:\Windows\system32\CompatTel 2014-09-14 18:10 - 2013-10-08 15:45 - 00000000 ____D () C:\ProgramData\Microsoft\Windows\Start Menu\Programs\AVG PC TuneUp 2014 2014-09-14 18:10 - 2013-03-14 02:21 - 00000000 ____D () C:\ProgramData\Microsoft\Windows\Start Menu\Programs\AVG PC Tuneup 2014-09-14 16:58 - 2014-09-14 15:58 - 17903792 _____ (Adobe Systems Incorporated) C:\Windows\SysWOW64\FlashPlayerInstaller.exe 2014-09-14 16:58 - 2013-02-10 17:11 - 00003768 _____ () C:\Windows\System32\Tasks\Adobe Flash Player Updater 2014-09-14 16:58 - 2013-02-02 15:12 - 00701104 _____ (Adobe Systems Incorporated) C:\Windows\SysWOW64\FlashPlayerApp.exe 2014-09-14 16:58 - 2013-02-02 15:12 - 00071344 _____ (Adobe Systems Incorporated) C:\Windows\SysWOW64\FlashPlayerCPLApp.cpl 2014-09-14 16:11 - 2013-02-02 15:28 - 00000000 ____D () C:\ProgramData\Microsoft Help 2014-09-14 16:06 - 2013-02-10 17:16 - 00766780 _____ () C:\Windows\SysWOW64\PerfStringBackup.INI 2014-09-14 16:06 - 2009-07-14 06:13 - 00766780 _____ () C:\Windows\system32\PerfStringBackup.INI 2014-09-14 16:04 - 2013-08-27 12:43 - 00000000 ____D () C:\Windows\system32\MRT 2014-09-14 15:49 - 2013-02-01 11:28 - 101694776 _____ (Microsoft Corporation) C:\Windows\system32\MRT.exe 2014-09-05 03:10 - 2014-09-14 15:45 - 00578048 _____ (Microsoft Corporation) C:\Windows\system32\aepdu.dll 2014-09-05 03:05 - 2014-09-14 15:45 - 00424448 _____ (Microsoft Corporation) C:\Windows\system32\aeinv.dll 2014-09-01 09:18 - 2014-09-01 09:18 - 00002086 _____ () C:\Users\Toshiba\AppData\Roaming\IBUHB 2014-09-01 09:18 - 2014-09-01 09:18 - 00001248 _____ () C:\Users\Toshiba\AppData\Roaming\FMSQPIE 2014-08-30 15:20 - 2009-07-14 05:45 - 00342240 _____ () C:\Windows\system32\FNTCACHE.DAT 2014-08-30 15:09 - 2009-07-14 04:20 - 00000000 ____D () C:\Windows\PolicyDefinitions 2014-08-30 14:50 - 2014-08-30 14:50 - 01058200 _____ (Adobe) C:\Users\Toshiba\Downloads\install_flashplayer14x32au_mssd_aaa_aih.exe 2014-08-29 18:26 - 2014-08-29 18:26 - 00030220 _____ () C:\Users\Toshiba\Documents\ncs graduation event.odt 2014-08-23 03:07 - 2014-08-29 17:37 - 00404480 _____ (Microsoft Corporation) C:\Windows\system32\gdi32.dll 2014-08-23 02:45 - 2014-08-29 17:37 - 00311808 _____ (Microsoft Corporation) C:\Windows\SysWOW64\gdi32.dll 2014-08-23 01:59 - 2014-08-29 17:37 - 03163648 _____ (Microsoft Corporation) C:\Windows\system32\win32k.sys Some content of TEMP: ==================== C:\Users\Toshiba\AppData\Local\Temp\jre-7u65-windows-i586-iftw.exe C:\Users\Toshiba\AppData\Local\Temp\jre-7u67-windows-i586-iftw.exe C:\Users\Toshiba\AppData\Local\Temp\UNINSTALL.EXE ==================== Bamital & volsnap Check =============== (There is no automatic fix for files that do not pass verification.) C:\Windows\System32\winlogon.exe => File is digitally signed C:\Windows\System32\wininit.exe => File is digitally signed C:\Windows\SysWOW64\wininit.exe => File is digitally signed C:\Windows\explorer.exe => File is digitally signed C:\Windows\SysWOW64\explorer.exe => File is digitally signed C:\Windows\System32\svchost.exe => File is digitally signed C:\Windows\SysWOW64\svchost.exe => File is digitally signed C:\Windows\System32\services.exe => File is digitally signed C:\Windows\System32\User32.dll => File is digitally signed C:\Windows\SysWOW64\User32.dll => File is digitally signed C:\Windows\System32\userinit.exe => File is digitally signed C:\Windows\SysWOW64\userinit.exe => File is digitally signed C:\Windows\System32\rpcss.dll => File is digitally signed C:\Windows\System32\Drivers\volsnap.sys => File is digitally signed LastRegBack: 2014-05-03 11:53 ==================== End Of Log ============================ Additional scan result of Farbar Recovery Scan Tool (x64) Version: 12-09-2014 Ran by Toshiba at 2014-09-20 18:11:58 Running from C:\Users\Toshiba\Downloads Boot Mode: Normal ========================================================== ==================== Security Center ======================== (If an entry is included in the fixlist, it will be removed.) AV: AVG AntiVirus Free Edition 2014 (Enabled - Up to date) {0E9420C4-06B3-7FA0-3AB1-6E49CB52ECD9} AS: Windows Defender (Disabled - Up to date) {D68DDC3A-831F-4fae-9E44-DA132C1ACF46} AS: AVG AntiVirus Free Edition 2014 (Enabled - Up to date) {B5F5C120-2089-702E-0001-553BB0D5A664} FW: AVG Internet Security 2014 (Disabled) {36AFA1E1-4CDC-7EF8-11EE-C77C3581ABA2} ==================== Installed Programs ====================== (Only the adware programs with "hidden" flag could be added to the fixlist to unhide them. The adware programs should be uninstalled manually.) Adobe AIR (HKLM-x32\...\Adobe AIR) (Version: 2.0.3.13070 - Adobe Systems Inc.) Adobe AIR (x32 Version: 2.0.3.13070 - Adobe Systems Inc.) Hidden Adobe Flash Player 15 ActiveX (HKLM-x32\...\Adobe Flash Player ActiveX) (Version: 15.0.0.152 - Adobe Systems Incorporated) Adobe Flash Player 15 Plugin (HKLM-x32\...\Adobe Flash Player Plugin) (Version: 15.0.0.152 - Adobe Systems Incorporated) Adobe Flash Player Packages (HKCU\...\Adobe Flash Player Packages) (Version: - ) <==== ATTENTION Adobe Reader XI (11.0.09) (HKLM-x32\...\{AC76BA86-7AD7-1033-7B44-AB0000000001}) (Version: 11.0.09 - Adobe Systems Incorporated) Apple Application Support (HKLM-x32\...\{D9DAD0FF-495A-472B-9F10-BAE430A26682}) (Version: 3.0.3 - Apple Inc.) Apple Mobile Device Support (HKLM\...\{787136D2-F0F8-4625-AA3F-72D7795AC842}) (Version: 7.1.1.3 - Apple Inc.) Apple Software Update (HKLM-x32\...\{789A5B64-9DD9-4BA5-915A-F0FC0A1B7BFE}) (Version: 2.1.3.127 - Apple Inc.) AVG 2014 (HKLM\...\AVG) (Version: 2014.0.4765 - AVG Technologies) AVG 2014 (Version: 14.0.4025 - AVG Technologies) Hidden AVG 2014 (Version: 14.0.4765 - AVG Technologies) Hidden AVG PC Tuneup (HKLM-x32\...\{50316C0A-CC2A-460A-9EA5-F486E54AC17D}_is1) (Version: 10.0.0.27 - AVG) AVG PC TuneUp 2014 (en-US) (x32 Version: 14.0.1001.295 - AVG) Hidden AVG PC TuneUp 2014 (HKLM-x32\...\AVG PC TuneUp) (Version: 14.0.1001.295 - AVG) AVG PC TuneUp 2014 (x32 Version: 14.0.1001.295 - AVG) Hidden BitTorrent (HKCU\...\BitTorrent) (Version: 7.8.2.30332 - BitTorrent Inc.) Bonjour (HKLM\...\{6E3610B2-430D-4EB0-81E3-2B57E8B9DE8D}) (Version: 3.0.0.10 - Apple Inc.) Contenta Converter PREMIUM (HKLM-x32\...\ContentaConverter-PREMIUM) (Version: - Contenta Software) CopyTrans Suite Remove Only (HKCU\...\CopyTrans Suite) (Version: 2.37 - WindSolutions) Definition Update for Microsoft Office 2010 (KB982726) 32-Bit Edition (HKLM-x32\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{650DE870-ECA3-4E63-8D77-778512BE5D4C}) (Version: - Microsoft) FormatFactory 3.1.1 (HKLM-x32\...\FormatFactory) (Version: 3.1.1 - Free Time) HP Deskjet 3520 series Basic Device Software (HKLM\...\{A0A03B53-927D-4454-A456-CB0A72A4912F}) (Version: 28.0.1315.0 - Hewlett-Packard Co.) iCloud (HKLM\...\{81E20D41-C277-4526-934D-F2380AF91B78}) (Version: 3.1.0.40 - Apple Inc.) Intel® Graphics Media Accelerator Driver (HKLM-x32\...\{F0E3AD40-2BBD-4360-9C76-B9AC9A5886EA}) (Version: 8.15.10.2189 - Intel Corporation) Intel® Management Engine Components (HKLM-x32\...\{65153EA5-8B6E-43B6-857B-C6E4FC25798A}) (Version: 6.0.0.1179 - Intel Corporation) Intel® Rapid Storage Technology (HKLM-x32\...\{3E29EE6C-963A-4aae-86C1-DC237C4A49FC}) (Version: 9.5.7.1002 - Intel Corporation) iTunes (HKLM\...\{5A68A656-979F-4168-8795-E2E368AA4DC2}) (Version: 11.2.2.3 - Apple Inc.) Java 7 Update 67 (HKLM-x32\...\{26A24AE4-039D-4CA4-87B4-2F83217055FF}) (Version: 7.0.670 - Oracle) Java Auto Updater (x32 Version: 2.1.67.1 - Oracle, Inc.) Hidden Java 6 Update 20 (HKLM-x32\...\{26A24AE4-039D-4CA4-87B4-2F83216020FF}) (Version: 6.0.200 - Sun Microsystems, Inc.) Malwarebytes Anti-Malware version 2.0.2.1012 (HKLM-x32\...\Malwarebytes Anti-Malware_is1) (Version: 2.0.2.1012 - Malwarebytes Corporation) Microsoft .NET Framework 4.5.1 (HKLM\...\{92FB6C44-E685-45AD-9B20-CADF4CABA132} - 1033) (Version: 4.5.50938 - Microsoft Corporation) Microsoft .NET Framework 4.5.1 (Version: 4.5.50938 - Microsoft Corporation) Hidden Microsoft Application Error Reporting (Version: 12.0.6015.5000 - Microsoft Corporation) Hidden Microsoft Office 2010 Service Pack 1 (SP1) (HKLM-x32\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{047B0968-E622-4FAA-9B4B-121FA109EDDE}) (Version: - Microsoft) Microsoft Office 2010 Service Pack 1 (SP1) (x32 Version: - Microsoft) Hidden Microsoft Office Access MUI (English) 2010 (x32 Version: 14.0.6029.1000 - Microsoft Corporation) Hidden Microsoft Office Access Setup Metadata MUI (English) 2010 (x32 Version: 14.0.6029.1000 - Microsoft Corporation) Hidden Microsoft Office Excel MUI (English) 2010 (x32 Version: 14.0.6029.1000 - Microsoft Corporation) Hidden Microsoft Office Home and Student 2010 (HKLM-x32\...\Office14.SingleImage) (Version: 14.0.6029.1000 - Microsoft Corporation) Microsoft Office Office 64-bit Components 2010 (Version: 14.0.6029.1000 - Microsoft Corporation) Hidden Microsoft Office OneNote MUI (English) 2010 (x32 Version: 14.0.6029.1000 - Microsoft Corporation) Hidden Microsoft Office Outlook MUI (English) 2010 (x32 Version: 14.0.6029.1000 - Microsoft Corporation) Hidden Microsoft Office PowerPoint MUI (English) 2010 (x32 Version: 14.0.6029.1000 - Microsoft Corporation) Hidden Microsoft Office Proof (English) 2010 (x32 Version: 14.0.6029.1000 - Microsoft Corporation) Hidden Microsoft Office Proof (French) 2010 (x32 Version: 14.0.6029.1000 - Microsoft Corporation) Hidden Microsoft Office Proof (Spanish) 2010 (x32 Version: 14.0.7015.1000 - Microsoft Corporation) Hidden Microsoft Office Proofing (English) 2010 (x32 Version: 14.0.6029.1000 - Microsoft Corporation) Hidden Microsoft Office Publisher MUI (English) 2010 (x32 Version: 14.0.6029.1000 - Microsoft Corporation) Hidden Microsoft Office Shared 64-bit MUI (English) 2010 (Version: 14.0.6029.1000 - Microsoft Corporation) Hidden Microsoft Office Shared 64-bit Setup Metadata MUI (English) 2010 (Version: 14.0.6029.1000 - Microsoft Corporation) Hidden Microsoft Office Shared MUI (English) 2010 (x32 Version: 14.0.7015.1000 - Microsoft Corporation) Hidden Microsoft Office Shared Setup Metadata MUI (English) 2010 (x32 Version: 14.0.7015.1000 - Microsoft Corporation) Hidden Microsoft Office Single Image 2010 (x32 Version: 14.0.6029.1000 - Microsoft Corporation) Hidden Microsoft Office Word MUI (English) 2010 (x32 Version: 14.0.6029.1000 - Microsoft Corporation) Hidden Microsoft Primary Interoperability Assemblies 2005 (HKLM-x32\...\{2C303EE0-A595-3543-A71A-931C7AC40EDE}) (Version: 9.0.21022 - Microsoft Corporation) Microsoft Silverlight (HKLM\...\{89F4137D-6C26-4A84-BDB8-2E5A4BB71E00}) (Version: 5.1.30514.0 - Microsoft Corporation) Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{710f4c1c-cc18-4c49-8cbf-51240c89a1a2}) (Version: 8.0.61001 - Microsoft Corporation) Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17 (HKLM\...\{8220EEFE-38CD-377E-8595-13398D740ACE}) (Version: 9.0.30729 - Microsoft Corporation) Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 (HKLM\...\{5FCE6D76-F5DC-37AB-B2B8-22AB8CEDB1D4}) (Version: 9.0.30729.6161 - Microsoft Corporation) Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (HKLM-x32\...\{9A25302D-30C0-39D9-BD6F-21E6EC160475}) (Version: 9.0.30729 - Microsoft Corporation) Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (HKLM-x32\...\{1F1C2DFC-2D24-3E06-BCB8-725134ADF989}) (Version: 9.0.30729.4148 - Microsoft Corporation) Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (HKLM-x32\...\{9BE518E6-ECC6-35A9-88E4-87755C07200F}) (Version: 9.0.30729.6161 - Microsoft Corporation) Microsoft Visual C++ 2010 x64 Redistributable - 10.0.40219 (HKLM\...\{1D8E6291-B0D5-35EC-8441-6616F567A0F7}) (Version: 10.0.40219 - Microsoft Corporation) Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219 (HKLM-x32\...\{F0C3E5D1-1ADE-321E-8167-68EF0DE699A5}) (Version: 10.0.40219 - Microsoft Corporation) MotioninJoy Gamepad tool 0.7.0000 (HKLM\...\{330DAC67-5B62-452A-A0E4-6B4A5923940F}_is1) (Version: 0.7.0000 - www.motioninjoy.com) Mozilla Firefox 32.0.2 (x86 en-GB) (HKLM-x32\...\Mozilla Firefox 32.0.2 (x86 en-GB)) (Version: 32.0.2 - Mozilla) Mozilla Maintenance Service (HKLM-x32\...\MozillaMaintenanceService) (Version: 29.0.1 - Mozilla) MSXML 4.0 SP2 (KB954430) (HKLM-x32\...\{86493ADD-824D-4B8E-BD72-8C5DCDC52A71}) (Version: 4.20.9870.0 - Microsoft Corporation) MSXML 4.0 SP2 (KB973688) (HKLM-x32\...\{F662A8E6-F4DC-41A2-901E-8C11F044BDEC}) (Version: 4.20.9876.0 - Microsoft Corporation) PlayReady PC Runtime amd64 (HKLM\...\{BCA9334F-B6C9-4F65-9A73-AC5A329A4D04}) (Version: 1.3.0 - Microsoft Corporation) Realtek High Definition Audio Driver (HKLM-x32\...\{F132AF7F-7BCA-4EDE-8A7C-958108FE7DBC}) (Version: 6.0.1.6167 - Realtek Semiconductor Corp.) Realtek USB 2.0 Card Reader (HKLM-x32\...\{96AE7E41-E34E-47D0-AC07-1091A8127911}) (Version: 6.1.7600.30111 - Realtek Semiconductor Corp.) Realtek WLAN Driver (HKLM-x32\...\{9D3D8C60-A55F-4fed-B2B9-173001290E16}) (Version: 2.00.0013 - REALTEK Semiconductor Corp.) Service Pack 2 for Microsoft Office 2010 (KB2687455) 32-Bit Edition (x32 Version: - Microsoft) Hidden Shared C Run-time for x64 (HKLM\...\{EF79C448-6946-4D71-8134-03407888C054}) (Version: 10.0.0 - McAfee) Snap.Do Engine (HKCU\...\{0f712971-0f57-4ea7-9dc7-3f29c8c59e33}) (Version: 10.206.1.14585 - ReSoft Ltd.) <==== ATTENTION SopCast 3.8.3 (HKLM-x32\...\SopCast) (Version: 3.8.3 - www.sopcast.com) Synaptics Pointing Device Driver (HKLM\...\SynTPDeinstKey) (Version: 15.0.8.1 - Synaptics Incorporated) TOSHIBA Assist (HKLM-x32\...\{C2A276E3-154E-44DC-AAF1-FFDD7FD30E35}) (Version: 4.01.00 - TOSHIBA CORPORATION) TOSHIBA Bulletin Board (HKLM-x32\...\InstallShield_{43DBC64B-3DD1-47E2-8788-D3C3B110C574}) (Version: 2.1.10.64 - TOSHIBA Corporation) TOSHIBA Bulletin Board (Version: 2.1.10.64 - TOSHIBA Corporation) Hidden TOSHIBA ConfigFree (HKLM-x32\...\{38C52F7D-A6CB-4CE7-A189-8AABE8774D8A}) (Version: 8.0.38 - TOSHIBA CORPORATION) TOSHIBA Disc Creator (HKLM\...\{5DA0E02F-970B-424B-BF41-513A5018E4C0}) (Version: 2.1.0.2 for x64 - TOSHIBA Corporation) TOSHIBA Face Recognition (HKLM-x32\...\InstallShield_{F67FA545-D8E5-4209-86B1-AEE045D1003F}) (Version: 3.1.3.64 - TOSHIBA Corporation) TOSHIBA Face Recognition (Version: 3.1.3.64 - TOSHIBA Corporation) Hidden TOSHIBA Hardware Setup (HKLM-x32\...\InstallShield_{5279374D-87FE-4879-9385-F17278EBB9D3}) (Version: 1.63.0.30C - TOSHIBA CORPORATION) TOSHIBA Hardware Setup (x32 Version: 1.63.0.30C - TOSHIBA CORPORATION) Hidden TOSHIBA Recovery Media Creator (HKLM\...\{B65BBB06-1F8E-48F5-8A54-B024A9E15FDF}) (Version: 2.1.0.5 x64 - TOSHIBA Corporation) TOSHIBA Recovery Media Creator Reminder (HKLM-x32\...\InstallShield_{773970F1-5EBA-4474-ADEE-1EA3B0A59492}) (Version: 1.00.0019 - TOSHIBA) TOSHIBA Recovery Media Creator Reminder (x32 Version: 1.00.0019 - TOSHIBA) Hidden TOSHIBA ReelTime (HKLM-x32\...\InstallShield_{24811C12-F4A9-4D0F-8494-A7B8FE46123C}) (Version: 1.7.17.64 - TOSHIBA Corporation) TOSHIBA ReelTime (Version: 1.7.17.64 - TOSHIBA Corporation) Hidden TOSHIBA Service Station (HKLM-x32\...\{AC6569FA-6919-442A-8552-073BE69E247A}) (Version: 2.2.9 - TOSHIBA) TOSHIBA Supervisor Password (HKLM-x32\...\InstallShield_{51B4E156-14A5-4904-9AE4-B1AA2A0E46BE}) (Version: 1.63.0.10C - TOSHIBA CORPORATION) TOSHIBA Supervisor Password (x32 Version: 1.63.0.10C - TOSHIBA CORPORATION) Hidden TOSHIBA TEMPRO (HKLM-x32\...\{F082CB11-4794-4259-99A1-D91BA762AD15}) (Version: 3.35 - Toshiba Europe GmbH) TOSHIBA Wireless LAN Indicator (HKLM-x32\...\{5BA99779-6E12-49EF-BE49-F35B1EDB4DF9}) (Version: 1.0.4 - TOSHIBA CORPORATION) Unity Web Player (HKCU\...\UnityWebPlayer) (Version: - Unity Technologies ApS) Update for Microsoft Access 2010 (KB2553446) 32-Bit Edition (HKLM-x32\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{B4A38370-2ADB-46B0-A1B0-0C4A2F7DCA31}) (Version: - Microsoft) Update for Microsoft Excel 2010 (KB2889836) 32-Bit Edition (HKLM-x32\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{9179FC17-97A8-4D98-9E09-05720AF5D44E}) (Version: - Microsoft) Update for Microsoft Filter Pack 2.0 (KB2878281) 32-Bit Edition (HKLM-x32\...\{90140000-002A-0000-1000-0000000FF1CE}_Office14.SingleImage_{302A8FE3-EBF5-486C-A431-16A1CD914443}) (Version: - Microsoft) Update for Microsoft Filter Pack 2.0 (KB2878281) 32-Bit Edition (HKLM-x32\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{302A8FE3-EBF5-486C-A431-16A1CD914443}) (Version: - Microsoft) Update for Microsoft InfoPath 2010 (KB2817369) 32-Bit Edition (HKLM-x32\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{4EEA3D3E-989C-4DF4-AB0A-3042C0C12AA3}) (Version: - Microsoft) Update for Microsoft Office 2010 (KB2553267) 32-Bit Edition (HKLM-x32\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{18B3CF2A-73F7-4716-B1AE-86D68726D408}) (Version: - Microsoft) Update for Microsoft Office 2010 (KB2566458) (HKLM-x32\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{EFB525A0-E1C0-4E32-9968-FE401BC87363}) (Version: - Microsoft) Update for Microsoft Office 2010 (KB2589298) 32-Bit Edition (HKLM-x32\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{DADF7E25-FFA4-4D02-BE84-1DAE62C18516}) (Version: - Microsoft) Update for Microsoft Office 2010 (KB2589352) 32-Bit Edition (HKLM-x32\...\{90140000-002A-0000-1000-0000000FF1CE}_Office14.SingleImage_{F4284D93-7AE8-4309-8CF3-9AD394F35F3A}) (Version: - Microsoft) Update for Microsoft Office 2010 (KB2589352) 32-Bit Edition (HKLM-x32\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{F4284D93-7AE8-4309-8CF3-9AD394F35F3A}) (Version: - Microsoft) Update for Microsoft Office 2010 (KB2589375) 32-Bit Edition (HKLM-x32\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{287A1E92-9E41-4BC1-8920-B3D0E9220800}) (Version: - Microsoft) Update for Microsoft Office 2010 (KB2596964) 32-Bit Edition (HKLM-x32\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{ED31DE9A-3E13-4E2C-9106-E0D8AFFB9FA6}) (Version: - Microsoft) Update for Microsoft Office 2010 (KB2597087) 32-Bit Edition (HKLM-x32\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{9D69691D-823D-4C3E-9B12-563A3F520366}) (Version: - Microsoft) Update for Microsoft Office 2010 (KB2687502) 32-Bit Edition (HKLM-x32\...\{90140000-001F-0409-0000-0000000FF1CE}_Office14.SingleImage_{7DE7DF97-82FE-4B3A-AB8D-1621F9CC464A}) (Version: - Microsoft) Update for Microsoft Office 2010 (KB2760598) 32-Bit Edition (HKLM-x32\...\{90140000-002A-0000-1000-0000000FF1CE}_Office14.SingleImage_{ECFE33A3-B8B7-439A-ADE4-59FBD29EF9B8}) (Version: - Microsoft) Update for Microsoft Office 2010 (KB2760598) 32-Bit Edition (HKLM-x32\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{ECFE33A3-B8B7-439A-ADE4-59FBD29EF9B8}) (Version: - Microsoft) Update for Microsoft Office 2010 (KB2760631) 32-Bit Edition (HKLM-x32\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{35698CB7-AAA2-4577-B505-DBFF504AEF23}) (Version: - Microsoft) Update for Microsoft Office 2010 (KB2794737) 32-Bit Edition (HKLM-x32\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{5AA578BB-759C-40FD-9661-A737C0884541}) (Version: - Microsoft) Update for Microsoft Office 2010 (KB2825635) 32-Bit Edition (HKLM-x32\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{F1A20C69-9FE5-40FD-9CD5-84EABC2EF64A}) (Version: - Microsoft) Update for Microsoft Office 2010 (KB2837581) 32-Bit Edition (HKLM-x32\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{334FB202-28D7-4BA4-8BC9-4FE4AB233EA0}) (Version: - Microsoft) Update for Microsoft Office 2010 (KB2837606) 32-Bit Edition (HKLM-x32\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{B0D672F7-883E-4279-8E75-D97A5445AB46}) (Version: - Microsoft) Update for Microsoft Office 2010 (KB2878252) 32-Bit Edition (HKLM-x32\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{B0DB9F71-E0F7-4FE6-8925-35B860CAC0C4}) (Version: - Microsoft) Update for Microsoft Office 2010 (KB2881028) 32-Bit Edition (HKLM-x32\...\{90140000-001F-040C-0000-0000000FF1CE}_Office14.SingleImage_{089DBFD7-8211-43B2-AAAE-5BDD8C23E3A8}) (Version: - Microsoft) Update for Microsoft Office 2010 (KB2881028) 32-Bit Edition (HKLM-x32\...\{90140000-001F-0C0A-0000-0000000FF1CE}_Office14.SingleImage_{794A0574-4E2F-4D58-B2A0-D7460ACDC85C}) (Version: - Microsoft) Update for Microsoft OneNote 2010 (KB2553290) 32-Bit Edition (HKLM-x32\...\{90140000-00A1-0409-0000-0000000FF1CE}_Office14.SingleImage_{9865DC3A-2898-48D9-B96A-46397571C934}) (Version: - Microsoft) Update for Microsoft OneNote 2010 (KB2837595) 32-Bit Edition (HKLM-x32\...\{90140000-002A-0000-1000-0000000FF1CE}_Office14.SingleImage_{51CCA922-A0CC-47C4-8910-6936D97CAC2E}) (Version: - Microsoft) Update for Microsoft OneNote 2010 (KB2837595) 32-Bit Edition (HKLM-x32\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{51CCA922-A0CC-47C4-8910-6936D97CAC2E}) (Version: - Microsoft) Update for Microsoft Outlook 2010 (KB2687567) 32-Bit Edition (HKLM-x32\...\{90140000-001A-0409-0000-0000000FF1CE}_Office14.SingleImage_{DCE104A1-1875-4469-A83D-A5BFA6C4640F}) (Version: - Microsoft) Update for Microsoft Outlook 2010 (KB2687567) 32-Bit Edition (HKLM-x32\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{2AB483F1-C86E-427A-83B4-23889B03512D}) (Version: - Microsoft) Update for Microsoft Outlook Social Connector 2010 (KB2553406) 32-Bit Edition (HKLM-x32\...\{90140000-001A-0409-0000-0000000FF1CE}_Office14.SingleImage_{1EEFF749-6F29-4F0B-AB08-4C6EA52AA110}) (Version: - Microsoft) Update for Microsoft Outlook Social Connector 2010 (KB2553406) 32-Bit Edition (HKLM-x32\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{BC6DFBFD-16DD-47E1-A7EF-2C062930FA4F}) (Version: - Microsoft) Update for Microsoft PowerPoint 2010 (KB2837579) 32-Bit Edition (HKLM-x32\...\{90140000-0018-0409-0000-0000000FF1CE}_Office14.SingleImage_{334AA0A1-2BB1-4D74-B66A-2B2C4D9C2C87}) (Version: - Microsoft) Update for Microsoft PowerPoint 2010 (KB2837579) 32-Bit Edition (HKLM-x32\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{2BA40F82-F3A4-441C-BF1A-ED4C42FF4872}) (Version: - Microsoft) Update for Microsoft SharePoint Workspace 2010 (KB2760601) 32-Bit Edition (HKLM-x32\...\{90140000-002A-0000-1000-0000000FF1CE}_Office14.SingleImage_{F9F5A080-AF38-4966-9A6B-C43DCA465035}) (Version: - Microsoft) Update for Microsoft Visio 2010 (KB2880526) 32-Bit Edition (HKLM-x32\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{7B29D8B8-6A87-496C-A65E-B935E740448A}) (Version: - Microsoft) Update for Microsoft Visio Viewer 2010 (KB2837587) 32-Bit Edition (HKLM-x32\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{38CF30E4-3348-4BD1-A859-B630C355A56F}) (Version: - Microsoft) Update for Microsoft Word 2010 (KB2880529) 32-Bit Edition (HKLM-x32\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{B9B89E01-5B6B-4F73-BC34-B2C0D8ACB4CD}) (Version: - Microsoft) Utility Common Driver (x32 Version: 1.0.52.2C - TOSHIBA) Hidden Video Converter Bundle (HKLM-x32\...\Video Converter Bundle) (Version: 2.0.0.3 - Video Converter Bundle) Visual Studio 2010 x64 Redistributables (HKLM\...\{21B133D6-5979-47F0-BE1C-F6A6B304693F}) (Version: 13.0.0.1 - AVG Technologies) Visual Studio 2012 x64 Redistributables (HKLM\...\{8C775E70-A791-4DA8-BCC3-6AB7136F4484}) (Version: 14.0.0.1 - AVG Technologies) Visual Studio 2012 x86 Redistributables (HKLM-x32\...\{98EFF19A-30AB-4E4B-B943-F06B1C63EBF8}) (Version: 14.0.0.1 - AVG Technologies CZ, s.r.o.) WinRAR 4.20 (64-bit) (HKLM\...\WinRAR archiver) (Version: 4.20.0 - win.rar GmbH) WinZip 17.0 (HKLM\...\{CD95F661-A5C4-44F5-A6AA-ECDD91C240D9}) (Version: 17.0.10381 - WinZip Computing, S.L. ) ==================== Custom CLSID (selected items): ========================== (If an entry is included in the fixlist, it will be removed from registry. Any eventual file will not be moved.) ==================== Restore Points ========================= 02-06-2014 17:19:38 Windows Update 07-06-2014 20:35:55 Windows Update 22-06-2014 14:17:57 Windows Update 24-06-2014 13:22:50 Windows Update 01-07-2014 12:32:46 Windows Update 01-07-2014 15:14:34 Removed iTunes 01-07-2014 15:48:00 Installed iTunes 11-07-2014 17:40:00 Windows Update 22-07-2014 18:59:38 Windows Update 07-08-2014 12:48:36 Windows Update 07-08-2014 20:19:08 Installed Java 7 Update 67 29-08-2014 16:23:59 Windows Update 29-08-2014 16:24:22 Windows Update 30-08-2014 13:52:38 Windows Update 14-09-2014 14:46:51 Windows Update ==================== Hosts content: ========================== (If needed Hosts: directive could be included in the fixlist to reset Hosts.) 2009-07-14 03:34 - 2014-09-20 15:26 - 00000747 ____A C:\Windows\system32\Drivers\etc\hosts ==================== Scheduled Tasks (whitelisted) ============= (If an entry is included in the fixlist, it will be removed from registry. Any associated file could be listed separately to be moved.) Task: {078D8FDB-65C9-4914-8869-772B2429FBC7} - System32\Tasks\Apple Diagnostics => C:\Program Files (x86)\Common Files\Apple\Internet Services\EReporter.exe [2013-11-20] (Apple Inc.) Task: {1AD3777E-FBC4-47C2-9E66-ACB4D04920FF} - System32\Tasks\TuneUpUtilities_Task_BkGndMaintenance2013 => C:\Program Files (x86)\AVG\AVG PC TuneUp\OneClick.exe Task: {731B57B2-B87F-4BE8-884F-A822CF911F17} - \AmiUpdXp No Task File <==== ATTENTION Task: {78359FFF-A1FB-49FF-A484-61281E2442D8} - System32\Tasks\Adobe Flash Player Updater => C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe [2014-09-14] (Adobe Systems Incorporated) Task: {84DBF5D6-3BA2-4AEE-8C7F-8FCD6BB796EA} - System32\Tasks\Adobe online update program => C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe [2014-08-21] (Adobe Systems Incorporated) Task: {9902D992-8CF8-4BAF-9DBA-6341D95BC628} - System32\Tasks\Java Update Scheduler => C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe [2014-07-25] (Oracle Corporation) Task: {C3FF4FC6-BB62-48F0-9204-9E25992A9F0C} - System32\Tasks\ConfigFree Startup Programs => C:\Program Files (x86)\TOSHIBA\ConfigFree\NDSTray.exe [2010-12-03] (TOSHIBA CORPORATION) Task: {C447CAD4-0EFB-423C-942F-9C7A6EC411C1} - System32\Tasks\Apple\AppleSoftwareUpdate => C:\Program Files (x86)\Apple Software Update\SoftwareUpdate.exe [2011-06-01] (Apple Inc.) Task: C:\Windows\Tasks\Adobe Flash Player Updater.job => C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe ==================== Loaded Modules (whitelisted) ============= 2013-12-18 09:38 - 2013-12-18 09:38 - 00742200 ____N () C:\Program Files (x86)\AVG\AVG PC TuneUp\avgrepliba.dll 2014-02-06 01:52 - 2014-02-06 01:52 - 00073544 _____ () C:\Program Files (x86)\Common Files\Apple\Apple Application Support\zlib1.dll 2014-02-06 01:52 - 2014-02-06 01:52 - 01044808 _____ () C:\Program Files (x86)\Common Files\Apple\Apple Application Support\libxml2.dll 2013-09-14 01:51 - 2013-09-14 01:51 - 00087952 _____ () C:\Program Files (x86)\Common Files\Apple\Internet Services\zlib1.dll 2013-09-14 01:50 - 2013-09-14 01:50 - 01242952 _____ () C:\Program Files (x86)\Common Files\Apple\Internet Services\libxml2.dll 2014-09-20 13:41 - 2014-09-20 13:41 - 03734640 _____ () C:\Program Files (x86)\Mozilla Firefox\mozjs.dll ==================== Alternate Data Streams (whitelisted) ========= (If an entry is included in the fixlist, only the Alternate Data Streams will be removed.) AlternateDataStreams: C:\ProgramData\TEMP:0B4227B4 ==================== Safe Mode (whitelisted) =================== (If an item is included in the fixlist, it will be removed from the registry. The "AlternateShell" will be restored.) ==================== EXE Association (whitelisted) ============= (If an entry is included in the fixlist, the default will be restored. None default entries will be removed.) ==================== MSCONFIG/TASK MANAGER disabled items ========= (Currently there is no automatic fix for this section.) ==================== Faulty Device Manager Devices ============= Name: HL-DT-ST DVDRAM GT51N Description: CD-ROM Drive Class Guid: {4d36e965-e325-11ce-bfc1-08002be10318} Manufacturer: (Standard CD-ROM drives) Service: cdrom Problem: : Windows cannot start this hardware device because its configuration information (in the registry) is incomplete or damaged. (Code 19) Resolution: A registry problem was detected. This can occur when more than one service is defined for a device, if there is a failure opening the service subkey, or if the driver name cannot be obtained from the service subkey. Try these options: On the "General Properties" tab of the device, click "Troubleshoot" to start the troubleshooting wizard. Click "Uninstall", and then click "Scan for hardware changes" to load a usable driver. Name: TuneUpUtilitiesDrv Description: TuneUpUtilitiesDrv Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1} Manufacturer: Service: TuneUpUtilitiesDrv Problem: : This device is not present, is not working properly, or does not have all its drivers installed. (Code 24) Resolution: The device is installed incorrectly. The problem could be a hardware failure, or a new driver might be needed. Devices stay in this state if they have been prepared for removal. After you remove the device, this error disappears.Remove the device, and this error should be resolved. ==================== Event log errors: ========================= Application errors: ================== Error: (09/20/2014 06:06:29 PM) (Source: WinMgmt) (EventID: 10) (User: ) Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003 Error: (09/20/2014 02:25:25 PM) (Source: WinMgmt) (EventID: 10) (User: ) Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003 Error: (09/20/2014 02:22:03 PM) (Source: Wininit) (EventID: 1015) (User: ) Description: A critical system process, C:\Windows\system32\lsm.exe, failed with status code 1. The machine must now be restarted. Error: (09/20/2014 01:23:13 PM) (Source: WinMgmt) (EventID: 10) (User: ) Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003 Error: (09/15/2014 07:58:43 PM) (Source: Application Error) (EventID: 1000) (User: ) Description: Faulting application name: ie4uinit.exe, version: 11.0.9600.17280, time stamp: 0x53f26f3b Faulting module name: KERNELBASE.dll, version: 6.1.7601.18409, time stamp: 0x5315a05a Exception code: 0xc0000005 Fault offset: 0x0000000000001a93 Faulting process id: 0x1574 Faulting application start time: 0xie4uinit.exe0 Faulting application path: ie4uinit.exe1 Faulting module path: ie4uinit.exe2 Report Id: ie4uinit.exe3 Error: (09/15/2014 07:58:18 PM) (Source: Application Error) (EventID: 1000) (User: ) Description: Faulting application name: plugin-container.exe, version: 32.0.1.5367, time stamp: 0x541259dd Faulting module name: mozalloc.dll, version: 32.0.1.5367, time stamp: 0x541225d2 Exception code: 0x80000003 Fault offset: 0x0000141b Faulting process id: 0x1320 Faulting application start time: 0xplugin-container.exe0 Faulting application path: plugin-container.exe1 Faulting module path: plugin-container.exe2 Report Id: plugin-container.exe3 Error: (09/15/2014 07:55:39 PM) (Source: MsiInstaller) (EventID: 11309) (User: Toshiba-TOSH) Description: Product: Google Update Helper -- Error 1309. Error reading from file: C:\Program Files (x86)\globalUpdate\Update\1.3.25.0\Google\Update\RequiredFile.txt. System error 3. Verify that the file exists and that you can access it. Error: (09/15/2014 07:55:24 PM) (Source: Application Error) (EventID: 1000) (User: ) Description: Faulting application name: plugin-container.exe, version: 32.0.1.5367, time stamp: 0x541259dd Faulting module name: mozalloc.dll, version: 32.0.1.5367, time stamp: 0x541225d2 Exception code: 0x80000003 Fault offset: 0x0000141b Faulting process id: 0x108c Faulting application start time: 0xplugin-container.exe0 Faulting application path: plugin-container.exe1 Faulting module path: plugin-container.exe2 Report Id: plugin-container.exe3 Error: (09/15/2014 07:24:19 PM) (Source: MsiInstaller) (EventID: 11311) (User: NT AUTHORITY) Description: SA_Error1709: StandardAction(0xC00706AD): Product: AVG 2014 -- Error 1311. SA_Error1311: StandardAction(0xC007051F): Source file not found(cabinet): C:\ProgramData\AVG2014\SetupBackup\lng_esa.cab. Verify that the file exists and that you can access it. Error: (09/15/2014 07:24:16 PM) (Source: MsiInstaller) (EventID: 11311) (User: NT AUTHORITY) Description: SA_Error1709: StandardAction(0xC00706AD): Product: AVG 2014 -- Error 1311. SA_Error1311: StandardAction(0xC007051F): Source file not found(cabinet): C:\ProgramData\AVG2014\SetupBackup\lng_zta.cab. Verify that the file exists and that you can access it. System errors: ============= Error: (09/20/2014 06:07:41 PM) (Source: WMPNetworkSvc) (EventID: 14332) (User: ) Description: WMPNetworkSvc0x80070422 Error: (09/20/2014 06:07:15 PM) (Source: WMPNetworkSvc) (EventID: 14332) (User: ) Description: WMPNetworkSvc0x80070422 Error: (09/20/2014 06:07:06 PM) (Source: Service Control Manager) (EventID: 7001) (User: ) Description: The HomeGroup Provider service depends on the Function Discovery Provider Host service which failed to start because of the following error: %%1058 Error: (09/20/2014 06:05:28 PM) (Source: Service Control Manager) (EventID: 7000) (User: ) Description: The TuneUpUtilitiesDrv service failed to start due to the following error: %%2 Error: (09/20/2014 06:05:28 PM) (Source: Service Control Manager) (EventID: 7026) (User: ) Description: The following boot-start or system-start driver(s) failed to load: cdrom Error: (09/20/2014 06:05:03 PM) (Source: Microsoft-Windows-WLAN-AutoConfig) (EventID: 10000) (User: NT AUTHORITY) Description: WLAN Extensibility Module has failed to start. Module Path: C:\Windows\system32\Rtlihvs.dll Error Code: 126 Error: (09/20/2014 02:27:27 PM) (Source: WMPNetworkSvc) (EventID: 14332) (User: ) Description: WMPNetworkSvc0x80070422 Error: (09/20/2014 02:25:37 PM) (Source: WMPNetworkSvc) (EventID: 14332) (User: ) Description: WMPNetworkSvc0x80070422 Error: (09/20/2014 02:24:47 PM) (Source: Service Control Manager) (EventID: 7001) (User: ) Description: The HomeGroup Provider service depends on the Function Discovery Provider Host service which failed to start because of the following error: %%1058 Error: (09/20/2014 02:24:37 PM) (Source: Service Control Manager) (EventID: 7000) (User: ) Description: The TuneUpUtilitiesDrv service failed to start due to the following error: %%2 Microsoft Office Sessions: ========================= Error: (09/20/2014 06:06:29 PM) (Source: WinMgmt) (EventID: 10) (User: ) Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003 Error: (09/20/2014 02:25:25 PM) (Source: WinMgmt) (EventID: 10) (User: ) Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003 Error: (09/20/2014 02:22:03 PM) (Source: Wininit) (EventID: 1015) (User: ) Description: C:\Windows\system32\lsm.exe1 Error: (09/20/2014 01:23:13 PM) (Source: WinMgmt) (EventID: 10) (User: ) Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003 Error: (09/15/2014 07:58:43 PM) (Source: Application Error) (EventID: 1000) (User: ) Description: ie4uinit.exe11.0.9600.1728053f26f3bKERNELBASE.dll6.1.7601.184095315a05ac00000050000000000001a93157401cfd11711d63266C:\Windows\System32\ie4uinit.exeC:\Windows\system32\KERNELBASE.dll4fe91872-3d0a-11e4-986b-dc0ea14222c1 Error: (09/15/2014 07:58:18 PM) (Source: Application Error) (EventID: 1000) (User: ) Description: plugin-container.exe32.0.1.5367541259ddmozalloc.dll32.0.1.5367541225d2800000030000141b132001cfd116eb7f7a7dC:\Program Files (x86)\Mozilla Firefox\plugin-container.exeC:\Program Files (x86)\Mozilla Firefox\mozalloc.dll41135bda-3d0a-11e4-986b-dc0ea14222c1 Error: (09/15/2014 07:55:39 PM) (Source: MsiInstaller) (EventID: 11309) (User: Toshiba-TOSH) Description: Product: Google Update Helper -- Error 1309. Error reading from file: C:\Program Files (x86)\globalUpdate\Update\1.3.25.0\Google\Update\RequiredFile.txt. System error 3. Verify that the file exists and that you can access it.(NULL)(NULL)(NULL)(NULL)(NULL) Error: (09/15/2014 07:55:24 PM) (Source: Application Error) (EventID: 1000) (User: ) Description: plugin-container.exe32.0.1.5367541259ddmozalloc.dll32.0.1.5367541225d2800000030000141b108c01cfd111bc163deaC:\Program Files (x86)\Mozilla Firefox\plugin-container.exeC:\Program Files (x86)\Mozilla Firefox\mozalloc.dlld94c9c9b-3d09-11e4-986a-dc0ea14222c1 Error: (09/15/2014 07:24:19 PM) (Source: MsiInstaller) (EventID: 11311) (User: NT AUTHORITY) Description: SA_Error1709: StandardAction(0xC00706AD): Product: AVG 2014 -- Error 1311. SA_Error1311: StandardAction(0xC007051F): Source file not found(cabinet): C:\ProgramData\AVG2014\SetupBackup\lng_esa.cab. Verify that the file exists and that you can access it.(NULL)(NULL)(NULL)(NULL)(NULL) Error: (09/15/2014 07:24:16 PM) (Source: MsiInstaller) (EventID: 11311) (User: NT AUTHORITY) Description: SA_Error1709: StandardAction(0xC00706AD): Product: AVG 2014 -- Error 1311. SA_Error1311: StandardAction(0xC007051F): Source file not found(cabinet): C:\ProgramData\AVG2014\SetupBackup\lng_zta.cab. Verify that the file exists and that you can access it.(NULL)(NULL)(NULL)(NULL)(NULL) ==================== Memory info =========================== Processor: Intel® Core i3 CPU M 380 @ 2.53GHz Percentage of memory in use: 55% Total physical RAM: 3890.67 MB Available physical RAM: 1738.29 MB Total Pagefile: 7779.52 MB Available Pagefile: 5454.65 MB Total Virtual: 8192 MB Available Virtual: 8191.81 MB ==================== Drives ================================ Drive c: (WINDOWS) (Fixed) (Total:297.85 GB) (Free:232.82 GB) NTFS Drive d: (Data) (Fixed) (Total:297.93 GB) (Free:289.89 GB) NTFS ==================== MBR & Partition Table ================== ======================================================== Disk: 0 (MBR Code: Windows 7 or 8) (Size: 596.2 GB) (Disk ID: 7A7C24AC) Partition 1: (Active) - (Size=400 MB) - (Type=27) Partition 2: (Not Active) - (Size=297.9 GB) - (Type=07 NTFS) Partition 3: (Not Active) - (Size=297.9 GB) - (Type=07 NTFS) ==================== End Of Log ============================ Please can I have some help, also thaks to MrC for directing me ib the link of how to do this. Like username suggest, I am a beginner so any instructions will need to be in simple language in order for me to undertstand. Thanks in advance
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