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About Rammer47

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  1. 21 Windows 10 Pro or Home with 1803 or greater. Stand alone on networks with NO Server. On the “Displaying All records for all endpoints in all groups” Around 13/21 show a “Last Seen At” date that is 60 or more days old. Most of these computers are on every business day. ? I assume this means a scan has not been run during this time period ? In all installations I have run the “MWB A-M clean utility” and re-booted before installation of cloud version. I have followed the directions to “Add exclusions to the MWB cloud console” Symantec Endpoint cloud-based protection is on all computers. I have followed the directions to “Symantec Endpoint Protection Conflict” doc I have followed the directions to “MWB cloud platform exclusions list” on the Symantec firewall. Under “Status” I run “Scan and report.” When I check back days later it indicates 14/21 of the computers have “FAILED” Do I need to run and submit a “FRST logs” for each computer to resolve this? What can I do at my end? Thank you,
  2. I have a "lifetime" subscription with an ID & KEY on this computer. I was notified a new version was available so i installed it. [Version 3.2.2] When I attempt to "Activate License" I get a message: "The usage level has exceeded the max volume allowed. There is a problem with your license key and we are unable to activate your license. Please check your license details and try entering your key again." This is the same computer that had the Lifetime subscription working for years. ??? How to correct this error???
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