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mecanicogolf

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Posts posted by mecanicogolf

  1. 15 minutes ago, Porthos said:

    The email can be delayed or ends up in the junk/spam folder. I thought you already had a license when I skimmed thru your prior posts.

    I would also check your my.malwarebytes.com account and see if it is showing there. Use the email address you purchased it with.

    You will need to contact the support desk if the above does not help.

    This is one issue only the support desk can address.

    Please contact our support team at https://support.malwarebytes.com/hc/en-us/requests/new to get help Please submit only one ticket/request.

    Be advised it can take 3-7 weekdays for a response after the automated reply with your ticket number. Be aware support is on holiday until Monday.

    I just received it, thank you. It took about a half an hour.  Thanks!

  2. No. It did not work BUT I do not believe it was because of Malwarebytes. It was due to some other app. Got an error code I did not write down and I know for sure it was not Malwarebytes. I really just wanted to know if anyone else in the forum has spoken about this and had mentioned it to you before. It's really no big problem and I know Microsoft sees it as a 3rd party AV so I understand.

  3. Hello to all!,

    Why is it that when ever I need to do a System Restore, I have to uninstall Malwarebytes before restoring? If I forget and restore, Windows tells me that the restore was no complete and a third-party AV is keeping it from happening. Then, when I uninstall it, the system restores with no problem. It's a pain to uninstall Malwarebytes every time (not that I do it very often).

    Anyone know if there is a work-around for this or is this normal practice?

     

    Thanks alot.

     

    mecanicogolf

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