karrieann

I updated Iron and comment are working now. Brainiac !!

Hmmm.... Youtube comments won't load in Iron Browser. Works fine in Opera.

Thanks again for all your help, Adam. You're really good at this. You can mark this as another job well done and case closed ~karrieann

Thank you for your help, Adam. Everything seems to be running fine, hooray!! I sent you a little green so keep an eye on your paypal account. I'm going to read over the articles you posted and maybe learn something today. Also set up CCleaner as you suggested. One question about the security programs. Should I download them all? I know I had tried NoScript before but didn't really understand it. Shocked..? Ha! Anyway, I'll figure it out but just wanted to make sure that it's good/ok to download all of them. Off to get MBAM and MBAE

I meant to include this list: -Malwarebytes Anti-Malware Premium $25 -Malwarebytes Powertools CD $10 -Malwarebytes Anti-Exploit Premium $25

Oh, is it ok to re install my extensions?

It seems to be fine... I'm trying to figure out hat protection I need to get so things are secure for me. I bought avast premier but it obviously failed. MwB has 3 different products that show up but I'm not sure if I need them all or are they duplicates or...? Avast wants me to buy a million different things but criminy, I could just go buy a new laptop by the time I'm done buying all their stuff. I think I'll get rid of CCleaner because I really don't know how to use it and fear screwing things up. Never used it at all Any thoughts or suggestions? (...step away from the computer. You're too dumb to use it.... )

It found some things: C:\Users\karrieann\Downloads\ccsetup419.exe Win32/Bundled.Toolbar.Google.D potentially unsafe applicationC:\Users\karrieann\Downloads\ccsetup500 (1).exe Win32/Bundled.Toolbar.Google.D potentially unsafe applicationC:\Users\karrieann\Downloads\ccsetup500 (2).exe Win32/Bundled.Toolbar.Google.D potentially unsafe applicationC:\Users\karrieann\Downloads\ccsetup500 (3).exe Win32/Bundled.Toolbar.Google.D potentially unsafe applicationC:\Users\karrieann\Downloads\ccsetup500 (4).exe Win32/Bundled.Toolbar.Google.D potentially unsafe applicationC:\Users\karrieann\Downloads\ccsetup500.exe Win32/Bundled.Toolbar.Google.D potentially unsafe application

OK that is done

Here's the junkware log: ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ Junkware Removal Tool (JRT) by Thisisu Version: 6.4.0 (11.29.2014:1) OS: Windows 8.1 Pro x64 Ran by karrieann on Wed 12/10/2014 at 5:45:22.68 ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ ~~~ Services ~~~ Registry Values ~~~ Registry Keys ~~~ Files ~~~ Folders ~~~ Event Viewer Logs were cleared ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ Scan was completed on Wed 12/10/2014 at 5:47:34.51 End of JRT log ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ ​Immediately upon opening my browser a box popped up "The page at fldownloadnet.maynemyltf.netdna-cdn.com says: WARNING! Please Install Update To Continue." I tried to just X out of the box but it downloaded 'FLVPlayer-Chrome.exe' I didn't open it. Don't know what it is...

Hi Adam, Here is the fixlog report: Fix result of Farbar Recovery Tool (FRST written by Farbar) (x64) Version: 09-12-2014Ran by karrieann at 2014-12-10 05:23:37 Run:1Running from C:\Users\karrieann\Downloads\FRST-OlderVersion\FRST-OlderVersionLoaded Profile: karrieann (Available profiles: karrieann)Boot Mode: Normal============================================== Content of fixlist:*****************startCustomCLSID: HKU\S-1-5-21-3339143023-1024948520-1388139053-1000_Classes\CLSID\{0F22A205-CFB0-4679-8499-A6F44A80A208}\InprocServer32 -> C:\Users\karrieann\AppData\Local\Google\Update\1.3.25.5\psuser_64.dll No FileCMD: ipconfig /flushdnsCMD: netsh winsock reset allEmptyTemp:end***************** "HKU\S-1-5-21-3339143023-1024948520-1388139053-1000_Classes\CLSID\{0F22A205-CFB0-4679-8499-A6F44A80A208}" => Key deleted successfully. ========= ipconfig /flushdns ========= Windows IP Configuration Successfully flushed the DNS Resolver Cache. ========= End of CMD: ========= ========= netsh winsock reset all ========= Sucessfully reset the Winsock Catalog.You must restart the computer in order to complete the reset. ========= End of CMD: ========= EmptyTemp: => Removed 399.1 MB temporary data. The system needed a reboot. ==== End of Fixlog ==== Here is the AdwCleaner report: # AdwCleaner v4.105 - Report created 10/12/2014 at 05:30:53# Updated 08/12/2014 by Xplode# Database : 2014-12-08.2 [Live]# Operating System : Windows 8.1 Pro (64 bits)# Username : karrieann - KARRIEANN-PC# Running from : C:\Users\karrieann\Downloads\AdwCleaner (1).exe# Option : Clean ***** [ Services ] ***** ***** [ Files / Folders ] ***** ***** [ Scheduled Tasks ] ***** ***** [ Shortcuts ] ***** ***** [ Registry ] ***** ***** [ Browsers ] ***** -\\ Internet Explorer v11.0.9600.17416 -\\ Chromium v -\\ Opera v26.0.1656.32 [C:\Users\karrieann\AppData\Roaming\Opera Software\Opera Stable\preferences] - Deleted [Extension] : aaipilfmheplbcghignccoiiebekkdhe[C:\Users\karrieann\AppData\Roaming\Opera Software\Opera Stable\preferences] - Deleted [Extension] : elchiiiejkobdbblfejjkbphbddgmljf[C:\Users\karrieann\AppData\Roaming\Opera Software\Opera Stable\preferences] - Deleted [Extension] : ffhfoagmjcnkolneahbpagjcjjaeofbg[C:\Users\karrieann\AppData\Roaming\Opera Software\Opera Stable\preferences] - Deleted [Extension] : hjghiofiijcepdnocbgefbdlbckjfheg[C:\Users\karrieann\AppData\Roaming\Opera Software\Opera Stable\preferences] - Deleted [Extension] : iklgpchfbohgmghgfagediakopecfmbm[C:\Users\karrieann\AppData\Roaming\Opera Software\Opera Stable\preferences] - Deleted [Extension] : kfgaibfbmkjgmimhbbaikfnpkkjkpoan[C:\Users\karrieann\AppData\Roaming\Opera Software\Opera Stable\preferences] - Deleted [Extension] : lmnbobhffedhdhfpcjkjphcfpeeiocdn[C:\Users\karrieann\AppData\Roaming\Opera Software\Opera Stable\preferences] - Deleted [Extension] : kjpifmjicccpbkfjdkehimhgklfkbanh[C:\Users\karrieann\AppData\Roaming\Opera Software\Opera Stable\preferences] - Deleted [Extension] : hoidflomjnnnbiemmkjdjkkialmhbago[C:\Users\karrieann\AppData\Roaming\Opera Software\Opera Stable\preferences] - Deleted [Extension] : ekpibplnnkfdcafdpoekhoffegcajene[C:\Users\karrieann\AppData\Roaming\Opera Software\Opera Stable\preferences] - Deleted [Extension] : ipljmghelflfikejmgkmlmpjmehfjodc[C:\Users\karrieann\AppData\Roaming\Opera Software\Opera Stable\preferences] - Deleted [Extension] : ejddjnilmdncjilbfjgameihlklfpohp[C:\Users\karrieann\AppData\Roaming\Opera Software\Opera Stable\preferences] - Deleted [Extension] : eagomcfjiefffhpaejnlpjccikpipdoe ************************* AdwCleaner[R0].txt - [2480 octets] - [09/12/2014 12:13:32]AdwCleaner[R1].txt - [2540 octets] - [09/12/2014 23:55:25]AdwCleaner[R2].txt - [2604 octets] - [10/12/2014 05:29:24]AdwCleaner[s0].txt - [2551 octets] - [10/12/2014 05:30:53] ########## EOF - C:\AdwCleaner\AdwCleaner[s0].txt - [2611 octets] ########## Should I proceed to step 3 (JRT) ?

​Step 2: I really cannot tell what is legitimate. It reads as just a jumble of letters. I'm going to post the Notebook report and maybe you can tell what they are. I will wait before continuing with the cleaning portion. I'll also wait before proceeding to step 3. ​Comment: I used SRWare Iron browser most of the time. I do have a few extensions on it. -Turn Off The Lights - Adblock Plus - Ghostery - OneTab - Tabs Outliner I don't think any of them are causing problems. Thanks again, Adam! ~karrieann # AdwCleaner v4.105 - Report created 09/12/2014 at 23:55:25 # Updated 08/12/2014 by Xplode # Database : 2014-12-08.2 [Live] # Operating System : Windows 8.1 Pro (64 bits) # Username : karrieann - KARRIEANN-PC # Running from : C:\Users\karrieann\Downloads\AdwCleaner.exe # Option : Scan ***** [ Services ] ***** ***** [ Files / Folders ] ***** ***** [ Scheduled Tasks ] ***** ***** [ Shortcuts ] ***** ***** [ Registry ] ***** ***** [ Browsers ] ***** -\\ Internet Explorer v11.0.9600.17416 -\\ Chromium v -\\ Opera v26.0.1656.32 [C:\Users\karrieann\AppData\Roaming\Opera Software\Opera Stable\preferences] - Found [Extension] : aaipilfmheplbcghignccoiiebekkdhe [C:\Users\karrieann\AppData\Roaming\Opera Software\Opera Stable\preferences] - Found [Extension] : elchiiiejkobdbblfejjkbphbddgmljf [C:\Users\karrieann\AppData\Roaming\Opera Software\Opera Stable\preferences] - Found [Extension] : ffhfoagmjcnkolneahbpagjcjjaeofbg [C:\Users\karrieann\AppData\Roaming\Opera Software\Opera Stable\preferences] - Found [Extension] : hjghiofiijcepdnocbgefbdlbckjfheg [C:\Users\karrieann\AppData\Roaming\Opera Software\Opera Stable\preferences] - Found [Extension] : iklgpchfbohgmghgfagediakopecfmbm [C:\Users\karrieann\AppData\Roaming\Opera Software\Opera Stable\preferences] - Found [Extension] : kfgaibfbmkjgmimhbbaikfnpkkjkpoan [C:\Users\karrieann\AppData\Roaming\Opera Software\Opera Stable\preferences] - Found [Extension] : lmnbobhffedhdhfpcjkjphcfpeeiocdn [C:\Users\karrieann\AppData\Roaming\Opera Software\Opera Stable\preferences] - Found [Extension] : kjpifmjicccpbkfjdkehimhgklfkbanh [C:\Users\karrieann\AppData\Roaming\Opera Software\Opera Stable\preferences] - Found [Extension] : hoidflomjnnnbiemmkjdjkkialmhbago [C:\Users\karrieann\AppData\Roaming\Opera Software\Opera Stable\preferences] - Found [Extension] : ekpibplnnkfdcafdpoekhoffegcajene [C:\Users\karrieann\AppData\Roaming\Opera Software\Opera Stable\preferences] - Found [Extension] : ipljmghelflfikejmgkmlmpjmehfjodc [C:\Users\karrieann\AppData\Roaming\Opera Software\Opera Stable\preferences] - Found [Extension] : ejddjnilmdncjilbfjgameihlklfpohp [C:\Users\karrieann\AppData\Roaming\Opera Software\Opera Stable\preferences] - Found [Extension] : eagomcfjiefffhpaejnlpjccikpipdoe ************************* AdwCleaner[R0].txt - [2480 octets] - [09/12/2014 12:13:32] AdwCleaner[R1].txt - [2400 octets] - [09/12/2014 23:55:25] ########## EOF - C:\AdwCleaner\AdwCleaner[R1].txt - [2460 octets] ##########

Hi Adam! Thank you so much for your reply. Things had been running ok since that 'OpenSoftwareUpdater' sort of took over and installed itself but now I've had several page crashes, over and over. Maybe I'm paranoid but it seems like when I search for ways to get rid of this thing, my computer wigs out. Ok, so I think I followed step 1 correctly but did have trouble with it. Kept saying the files weren't in the same spot. I think I fixed that and got the info: Scan result of Farbar Recovery Scan Tool (FRST.txt) (x64) Version: 09-12-2014 Ran by karrieann (administrator) on KARRIEANN-PC on 09-12-2014 23:44:09Running from C:\Users\karrieann\Downloads\FRST-OlderVersion\FRST-OlderVersionLoaded Profile: karrieann (Available profiles: karrieann)Platform: Windows 8.1 Pro (X64) OS Language: English (United States)Internet Explorer Version 11Boot Mode: NormalTutorial for Farbar Recovery Scan Tool: http://www.geekstogo.com/forum/topic/335081-frst-tutorial-how-to-use-farbar-recovery-scan-tool/ ==================== Processes (Whitelisted) ================= (If an entry is included in the fixlist, the process will be closed. The file will not be moved.) (AVAST Software) C:\Program Files\AVAST Software\Avast\AvastSvc.exe(AVAST Software) C:\Program Files\AVAST Software\Avast\afwServ.exe(Microsoft Corporation) C:\Program Files\Microsoft Office 15\ClientX64\officeclicktorun.exe(Intel Corporation) C:\Program Files (x86)\Intel\Bluetooth\ibtrksrv.exe(Microsoft Corporation) C:\Windows\System32\dasHost.exe(Avast Software) C:\Program Files\AVAST Software\Avast\ng\vbox\AvastVBoxSVC.exe(AVAST Software) C:\Program Files\AVAST Software\Avast\ng\ngservice.exe(Microsoft Corporation) C:\Windows\System32\SkyDrive.exe(Microsoft Corporation) C:\Windows\System32\SettingSyncHost.exe(Intel Corporation) C:\Windows\System32\igfxtray.exe(Microsoft Corporation) C:\Windows\System32\dllhost.exe(Motorola Solutions, Inc.) C:\Program Files (x86)\Intel\Bluetooth\devmonsrv.exe(Intel Corporation) C:\Windows\System32\hkcmd.exe(Intel Corporation) C:\Windows\System32\igfxpers.exe(Piriform Ltd) C:\Program Files\CCleaner\CCleaner64.exe(Microsoft Corporation) C:\Windows\System32\rundll32.exe(Microsoft Corporation) C:\Windows\System32\StikyNot.exe(Motorola Solutions, Inc.) C:\Program Files (x86)\Intel\Bluetooth\obexsrv.exe(AVAST Software) C:\Program Files\AVAST Software\Avast\AvastUI.exe(SRWare) C:\Program Files (x86)\SRWare Iron\chrome.exe(SRWare) C:\Program Files (x86)\SRWare Iron\chrome.exe(SRWare) C:\Program Files (x86)\SRWare Iron\chrome.exe(SRWare) C:\Program Files (x86)\SRWare Iron\chrome.exe(SRWare) C:\Program Files (x86)\SRWare Iron\chrome.exe(SRWare) C:\Program Files (x86)\SRWare Iron\chrome.exe(SRWare) C:\Program Files (x86)\SRWare Iron\chrome.exe(SRWare) C:\Program Files (x86)\SRWare Iron\chrome.exe(SRWare) C:\Program Files (x86)\SRWare Iron\chrome.exe(SRWare) C:\Program Files (x86)\SRWare Iron\chrome.exe(SRWare) C:\Program Files (x86)\SRWare Iron\chrome.exe(SRWare) C:\Program Files (x86)\SRWare Iron\chrome.exe(SRWare) C:\Program Files (x86)\SRWare Iron\chrome.exe(SRWare) C:\Program Files (x86)\SRWare Iron\chrome.exe(SRWare) C:\Program Files (x86)\SRWare Iron\chrome.exe(SRWare) C:\Program Files (x86)\SRWare Iron\chrome.exe(SRWare) C:\Program Files (x86)\SRWare Iron\chrome.exe(SRWare) C:\Program Files (x86)\SRWare Iron\chrome.exe(SRWare) C:\Program Files (x86)\SRWare Iron\chrome.exe(SRWare) C:\Program Files (x86)\SRWare Iron\chrome.exe(SRWare) C:\Program Files (x86)\SRWare Iron\chrome.exe(SRWare) C:\Program Files (x86)\SRWare Iron\chrome.exe(SRWare) C:\Program Files (x86)\SRWare Iron\chrome.exe(SRWare) C:\Program Files (x86)\SRWare Iron\chrome.exe(SRWare) C:\Program Files (x86)\SRWare Iron\chrome.exe(SRWare) C:\Program Files (x86)\SRWare Iron\chrome.exe(SRWare) C:\Program Files (x86)\SRWare Iron\chrome.exe(SRWare) C:\Program Files (x86)\SRWare Iron\chrome.exe(SRWare) C:\Program Files (x86)\SRWare Iron\chrome.exe(SRWare) C:\Program Files (x86)\SRWare Iron\chrome.exe(SRWare) C:\Program Files (x86)\SRWare Iron\chrome.exe(SRWare) C:\Program Files (x86)\SRWare Iron\chrome.exe() C:\Users\karrieann\Downloads\AdwCleaner.exe(SRWare) C:\Program Files (x86)\SRWare Iron\chrome.exe(SRWare) C:\Program Files (x86)\SRWare Iron\chrome.exe(SRWare) C:\Program Files (x86)\SRWare Iron\chrome.exe(SRWare) C:\Program Files (x86)\SRWare Iron\chrome.exe(SRWare) C:\Program Files (x86)\SRWare Iron\chrome.exe(SRWare) C:\Program Files (x86)\SRWare Iron\chrome.exe(SRWare) C:\Program Files (x86)\SRWare Iron\chrome.exe(SRWare) C:\Program Files (x86)\SRWare Iron\chrome.exe(SRWare) C:\Program Files (x86)\SRWare Iron\chrome.exe(SRWare) C:\Program Files (x86)\SRWare Iron\chrome.exe(SRWare) C:\Program Files (x86)\SRWare Iron\chrome.exe(Opera Software) C:\Program Files (x86)\Opera\26.0.1656.32\opera.exe() C:\Program Files (x86)\Opera\26.0.1656.32\opera_crashreporter.exe(Opera Software) C:\Program Files (x86)\Opera\26.0.1656.32\opera.exe(Opera Software) C:\Program Files (x86)\Opera\26.0.1656.32\opera.exe(Opera Software) C:\Program Files (x86)\Opera\26.0.1656.32\opera.exe(Opera Software) C:\Program Files (x86)\Opera\26.0.1656.32\opera.exe(Opera Software) C:\Program Files (x86)\Opera\26.0.1656.32\opera.exe(Opera Software) C:\Program Files (x86)\Opera\26.0.1656.32\opera.exe(Opera Software) C:\Program Files (x86)\Opera\26.0.1656.32\opera.exe(Opera Software) C:\Program Files (x86)\Opera\26.0.1656.32\opera.exe(Opera Software) C:\Program Files (x86)\Opera\26.0.1656.32\opera.exe(Opera Software) C:\Program Files (x86)\Opera\26.0.1656.32\opera.exe(Opera Software) C:\Program Files (x86)\Opera\26.0.1656.32\opera.exe(Opera Software) C:\Program Files (x86)\Opera\26.0.1656.32\opera.exe ==================== Registry (Whitelisted) ================== (If an entry is included in the fixlist, the registry item will be restored to default or removed. The file will not be moved.) HKLM\...\Run: [bTMTrayAgent] => rundll32.exe "C:\Program Files (x86)\Intel\Bluetooth\btmshellex.dll",TrayAppHKLM-x32\...\Run: [AvastUI.exe] => C:\Program Files\AVAST Software\Avast\AvastUI.exe [5226600 2014-11-25] (AVAST Software)Winlogon\Notify\igfxcui: C:\WINDOWS\system32\igfxdev.dll (Intel Corporation)HKU\S-1-5-21-3339143023-1024948520-1388139053-1000\...\Run: [RESTART_STICKY_NOTES] => C:\Windows\System32\StikyNot.exe [457728 2014-03-18] (Microsoft Corporation)HKU\S-1-5-21-3339143023-1024948520-1388139053-1000\...\Run: [CCleaner Monitoring] => C:\Program Files\CCleaner\CCleaner64.exe [6501656 2014-10-23] (Piriform Ltd)HKU\S-1-5-21-3339143023-1024948520-1388139053-1000\...\Run: [Google Update] => C:\Users\karrieann\AppData\Local\Google\Update\GoogleUpdate.exe [107912 2014-10-28] (Google Inc.)ShellIconOverlayIdentifiers: [00avast] -> {472083B0-C522-11CF-8763-00608CC02F24} => C:\Program Files\AVAST Software\Avast\ashShA64.dll (AVAST Software)ShellIconOverlayIdentifiers-x32: [ SkyDrivePro1 (ErrorConflict)] -> {8BA85C75-763B-4103-94EB-9470F12FE0F7} => C:\Program Files\Microsoft Office 15\root\Office15\GROOVEEX.DLL (Microsoft Corporation)ShellIconOverlayIdentifiers-x32: [ SkyDrivePro2 (SyncInProgress)] -> {CD55129A-B1A1-438E-A425-CEBC7DC684EE} => C:\Program Files\Microsoft Office 15\root\Office15\GROOVEEX.DLL (Microsoft Corporation)ShellIconOverlayIdentifiers-x32: [ SkyDrivePro3 (InSync)] -> {E768CD3B-BDDC-436D-9C13-E1B39CA257B1} => C:\Program Files\Microsoft Office 15\root\Office15\GROOVEEX.DLL (Microsoft Corporation) ==================== Internet (Whitelisted) ==================== (If an item is included in the fixlist, if it is a registry item it will be removed or restored to default.) HKU\.DEFAULT\Software\Microsoft\Internet Explorer\Main,Local Page = HKU\S-1-5-19\Software\Microsoft\Internet Explorer\Main,Local Page = HKU\S-1-5-20\Software\Microsoft\Internet Explorer\Main,Local Page = HKU\S-1-5-21-3339143023-1024948520-1388139053-1000\Software\Microsoft\Internet Explorer\Main,Start Page Redirect Cache = http://www.msn.com/?ocid=iehpBHO: Lync Browser Helper -> {31D09BA0-12F5-4CCE-BE8A-2923E76605DA} -> C:\Program Files\Microsoft Office 15\root\VFS\ProgramFilesX64\Microsoft Office\Office15\OCHelper.dll (Microsoft Corporation)BHO: avast! Online Security -> {8E5E2654-AD2D-48bf-AC2D-D17F00898D06} -> C:\Program Files\AVAST Software\Avast\aswWebRepIE64.dll (AVAST Software)BHO: Microsoft SkyDrive Pro Browser Helper -> {D0498E0A-45B7-42AE-A9AA-ABA463DBD3BF} -> C:\Program Files\Microsoft Office 15\root\VFS\ProgramFilesX64\Microsoft Office\Office15\GROOVEEX.DLL (Microsoft Corporation)BHO-x32: Lync Browser Helper -> {31D09BA0-12F5-4CCE-BE8A-2923E76605DA} -> C:\Program Files\Microsoft Office 15\root\Office15\OCHelper.dll (Microsoft Corporation)BHO-x32: avast! Online Security -> {8E5E2654-AD2D-48bf-AC2D-D17F00898D06} -> C:\Program Files\AVAST Software\Avast\aswWebRepIE.dll (AVAST Software)BHO-x32: Microsoft SkyDrive Pro Browser Helper -> {D0498E0A-45B7-42AE-A9AA-ABA463DBD3BF} -> C:\Program Files\Microsoft Office 15\root\Office15\GROOVEEX.DLL (Microsoft Corporation)Handler-x32: osf - {D924BDC6-C83A-4BD5-90D0-095128A113D1} - C:\Program Files\Microsoft Office 15\root\Office15\MSOSB.DLL (Microsoft Corporation)Tcpip\Parameters: [DhcpNameServer] 192.168.3.1 FireFox:========FF Plugin: @adobe.com/FlashPlayer -> C:\WINDOWS\system32\Macromed\Flash\NPSWF64_15_0_0_246.dll ()FF Plugin-x32: @adobe.com/FlashPlayer -> C:\WINDOWS\SysWOW64\Macromed\Flash\NPSWF32_15_0_0_246.dll ()FF Plugin-x32: @microsoft.com/Lync,version=15.0 -> C:\Program Files\Microsoft Office 15\root\VFS\ProgramFilesX86\Mozilla Firefox\plugins\npmeetingjoinpluginoc.dll (Microsoft Corporation)FF Plugin-x32: @microsoft.com/SharePoint,version=14.0 -> C:\Program Files\Microsoft Office 15\root\Office15\NPSPWRAP.DLL (Microsoft Corporation)FF Plugin HKU\S-1-5-21-3339143023-1024948520-1388139053-1000: @Google.com/GoogleEarthPlugin -> C:\Users\karrieann\AppData\Local\Google\Google Earth\plugin\npgeplugin.dll (Google)FF Plugin HKU\S-1-5-21-3339143023-1024948520-1388139053-1000: @tools.google.com/Google Update;version=3 -> C:\Users\karrieann\AppData\Local\Google\Update\1.3.25.11\npGoogleUpdate3.dll (Google Inc.)FF Plugin HKU\S-1-5-21-3339143023-1024948520-1388139053-1000: @tools.google.com/Google Update;version=9 -> C:\Users\karrieann\AppData\Local\Google\Update\1.3.25.11\npGoogleUpdate3.dll (Google Inc.)FF HKLM-x32\...\Firefox\Extensions: [wrc@avast.com] - C:\Program Files\AVAST Software\Avast\WebRep\FFFF Extension: Avast Online Security - C:\Program Files\AVAST Software\Avast\WebRep\FF [2014-10-19] Chrome: =======CHR HKLM-x32\...\Chrome\Extension: [gomekmidlodglbbmalcneegieacbdmki] - C:\Program Files\AVAST Software\Avast\WebRep\Chrome\aswWebRepChrome.crx [2014-11-25] ==================== Services (Whitelisted) ================= (If an entry is included in the fixlist, the service will be removed from the registry. The file will not be moved unless listed separately.) R2 avast! Antivirus; C:\Program Files\AVAST Software\Avast\AvastSvc.exe [50344 2014-11-25] (AVAST Software)R2 avast! Firewall; C:\Program Files\AVAST Software\Avast\afwServ.exe [104416 2014-11-25] (AVAST Software)R3 AvastVBoxSvc; C:\Program Files\AVAST Software\Avast\ng\vbox\AvastVBoxSVC.exe [4012248 2014-11-25] (Avast Software)R2 ClickToRunSvc; C:\Program Files\Microsoft Office 15\ClientX64\OfficeClickToRun.exe [2443960 2014-10-30] (Microsoft Corporation)R2 Intel® Wireless Bluetooth® 4.0 Radio Management; C:\Program Files (x86)\Intel\Bluetooth\ibtrksrv.exe [157128 2013-09-18] (Intel Corporation)S3 WdNisSvc; C:\Program Files\Windows Defender\NisSrv.exe [368632 2014-09-21] (Microsoft Corporation)S3 WinDefend; C:\Program Files\Windows Defender\MsMpEng.exe [23792 2014-09-21] (Microsoft Corporation) ==================== Drivers (Whitelisted) ==================== (If an entry is included in the fixlist, the service will be removed from the registry. The file will not be moved unless listed separately.) R2 aswHwid; C:\Windows\system32\drivers\aswHwid.sys [29208 2014-11-25] ()R1 aswKbd; C:\Windows\system32\drivers\aswKbd.sys [28184 2014-11-25] (AVAST Software)R2 aswMonFlt; C:\Windows\system32\drivers\aswMonFlt.sys [83280 2014-11-25] (AVAST Software)R0 aswNdisFlt; C:\Windows\System32\DRIVERS\aswNdisFlt.sys [449936 2014-11-25] (AVAST Software)R1 aswRdr; C:\Windows\system32\drivers\aswRdr2.sys [93568 2014-11-25] (AVAST Software)R0 aswRvrt; C:\Windows\System32\Drivers\aswRvrt.sys [65776 2014-11-25] ()R1 aswSnx; C:\Windows\system32\drivers\aswSnx.sys [1050432 2014-11-25] (AVAST Software)R1 aswSP; C:\Windows\system32\drivers\aswSP.sys [436624 2014-11-25] (AVAST Software)R2 aswStm; C:\Windows\system32\drivers\aswStm.sys [116728 2014-11-25] (AVAST Software)R0 aswVmm; C:\Windows\System32\Drivers\aswVmm.sys [267632 2014-11-25] ()R3 btmaux; C:\Windows\system32\DRIVERS\btmaux.sys [140600 2013-07-22] (Motorola Solutions, Inc.)R3 btmhsf; C:\Windows\system32\DRIVERS\btmhsf.sys [1390904 2013-10-15] (Motorola Solutions, Inc.)S3 MBAMSwissArmy; C:\WINDOWS\system32\drivers\MBAMSwissArmy.sys [129752 2014-12-05] (Malwarebytes Corporation)R2 VBoxAswDrv; C:\Program Files\AVAST Software\Avast\ng\vbox\VBoxAswDrv.sys [271752 2014-11-25] (Avast Software)S3 WdNisDrv; C:\Windows\System32\Drivers\WdNisDrv.sys [114496 2014-09-21] (Microsoft Corporation) ==================== NetSvcs (Whitelisted) =================== (If an item is included in the fixlist, it will be removed from the registry. Any associated file could be listed separately to be moved.) ==================== One Month Created Files and Folders ======== (If an entry is included in the fixlist, the file\folder will be moved.) 2014-12-09 23:28 - 2014-12-09 23:28 - 05162080 _____ (Piriform Ltd) C:\Users\karrieann\Downloads\ccsetup500 (2).exe2014-12-09 12:13 - 2014-12-09 12:14 - 00000000 ____D () C:\AdwCleaner2014-12-09 12:12 - 2014-12-09 12:12 - 02166272 _____ () C:\Users\karrieann\Downloads\AdwCleaner.exe2014-12-09 12:05 - 2014-12-09 12:05 - 00000000 ____D () C:\Users\karrieann\Downloads\FRST-OlderVersion2014-12-09 10:47 - 2014-12-09 10:48 - 00000197 _____ () C:\WINDOWS\system32\2014-12-09-18-47-53.030-AvastVBoxSVC.exe-2344.log2014-12-09 10:16 - 2014-12-09 10:21 - 00003224 _____ () C:\Users\karrieann\Downloads\software_removal_tool.log2014-12-09 09:54 - 2014-12-09 09:54 - 00509440 _____ (Tech Support Guy System) C:\Users\karrieann\Downloads\SysInfo (1).exe2014-12-09 09:50 - 2014-12-09 09:50 - 00509440 _____ (Tech Support Guy System) C:\Users\karrieann\Downloads\SysInfo.exe2014-12-09 03:32 - 2014-12-09 03:32 - 00000000 ____D () C:\Users\karrieann\AppData\Local\Macromedia2014-12-09 03:24 - 2014-12-09 03:24 - 00001998 _____ () C:\Users\Public\Desktop\SeaMonkey.lnk2014-12-09 03:24 - 2014-12-09 03:24 - 00000000 ____D () C:\Users\karrieann\AppData\Roaming\Mozilla2014-12-09 03:24 - 2014-12-09 03:24 - 00000000 ____D () C:\Users\karrieann\AppData\Local\Mozilla2014-12-09 03:24 - 2014-12-09 03:24 - 00000000 ____D () C:\ProgramData\Microsoft\Windows\Start Menu\Programs\SeaMonkey2014-12-09 03:24 - 2014-12-09 03:24 - 00000000 ____D () C:\Program Files (x86)\SeaMonkey2014-12-09 03:22 - 2014-12-09 03:22 - 32236926 _____ () C:\Users\karrieann\Downloads\SeaMonkey Setup 2.31.exe2014-12-08 16:11 - 2014-12-08 16:11 - 00000000 __SHD () C:\Users\karrieann\AppData\Local\EmieBrowserModeList2014-12-08 14:58 - 2014-12-08 14:58 - 31430804 _____ () C:\Users\karrieann\Downloads\Share This Info before it is removed!.mp42014-12-07 04:17 - 2014-12-07 04:26 - 1865368657 _____ () C:\Users\karrieann\Downloads\We Need To Talk About Sandy Hook (Full Video) 720p.mp42014-12-07 04:10 - 2014-12-07 04:10 - 05162080 _____ (Piriform Ltd) C:\Users\karrieann\Downloads\ccsetup500 (1).exe2014-12-05 06:01 - 2014-12-09 23:44 - 00000000 ____D () C:\FRST2014-12-05 06:01 - 2014-12-05 06:02 - 00023091 _____ () C:\Users\karrieann\Downloads\Addition.txt2014-12-05 05:59 - 2014-12-09 12:05 - 02119680 _____ (Farbar) C:\Users\karrieann\Downloads\FRST64.exe2014-12-05 05:50 - 2014-12-05 05:50 - 20447072 _____ (Malwarebytes Corporation ) C:\Users\karrieann\Downloads\mbam-setup-2.0.4.1028 (2).exe2014-12-05 05:38 - 2014-12-05 05:38 - 20447072 _____ (Malwarebytes Corporation ) C:\Users\karrieann\Downloads\mbam-setup-2.0.4.1028 (1).exe2014-12-05 05:29 - 2014-12-05 05:29 - 20447072 _____ (Malwarebytes Corporation ) C:\Users\karrieann\Downloads\mbam-setup-2.0.4.1028.exe2014-12-05 05:28 - 2014-12-05 06:02 - 00040253 _____ () C:\Users\karrieann\Downloads\FRST.txt2014-12-04 22:54 - 2014-12-04 22:54 - 05162080 _____ (Piriform Ltd) C:\Users\karrieann\Downloads\ccsetup500.exe2014-12-02 02:10 - 2014-12-02 02:10 - 00000216 _____ () C:\Users\karrieann\Downloads\clip_handelman_note.asx2014-11-25 18:54 - 2014-11-25 18:54 - 00000247 _____ () C:\WINDOWS\system32\2014-11-26-02-54-20.077-aswFe.exe-2244.log2014-11-25 18:48 - 2014-11-25 18:54 - 00000247 _____ () C:\WINDOWS\system32\2014-11-26-02-48-30.066-aswFe.exe-848.log2014-11-25 18:48 - 2014-11-25 18:48 - 00000197 _____ () C:\WINDOWS\system32\2014-11-26-02-48-29.036-AvastVBoxSVC.exe-968.log2014-11-25 18:42 - 2014-10-30 03:25 - 00275080 ____N (Microsoft Corporation) C:\WINDOWS\system32\MpSigStub.exe2014-11-25 18:41 - 2014-11-25 18:41 - 00449936 _____ (AVAST Software) C:\WINDOWS\system32\Drivers\aswNdisFlt.sys2014-11-25 18:41 - 2014-11-25 18:41 - 00364512 _____ (AVAST Software) C:\WINDOWS\system32\aswBoot.exe2014-11-25 18:41 - 2014-11-25 18:41 - 00043152 _____ (AVAST Software) C:\WINDOWS\avastSS.scr2014-11-20 00:35 - 2014-11-20 00:35 - 00034799 _____ () C:\Users\karrieann\Downloads\calendar.1009347.ics2014-11-18 18:22 - 2014-11-09 15:19 - 00991232 _____ (Microsoft Corporation) C:\WINDOWS\system32\kerberos.dll2014-11-18 18:22 - 2014-11-09 15:19 - 00806400 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\kerberos.dll2014-11-18 18:22 - 2014-11-09 15:18 - 00259584 _____ (Microsoft Corporation) C:\WINDOWS\system32\pku2u.dll2014-11-18 18:22 - 2014-11-09 15:18 - 00208896 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\pku2u.dll2014-11-16 14:26 - 2014-11-16 14:26 - 00508416 _____ () C:\Users\karrieann\Downloads\Therapeutic_Communication.ppt2014-11-11 22:16 - 2014-09-26 23:13 - 00104336 _____ (Microsoft Corporation) C:\WINDOWS\system32\ncryptsslp.dll2014-11-11 22:16 - 2014-09-26 21:24 - 00088800 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\ncryptsslp.dll2014-11-11 22:16 - 2014-09-26 19:38 - 00426496 _____ (Microsoft Corporation) C:\WINDOWS\system32\schannel.dll2014-11-11 22:16 - 2014-09-26 19:30 - 00185856 _____ (Microsoft Corporation) C:\WINDOWS\system32\dpapisrv.dll2014-11-11 22:16 - 2014-09-26 19:17 - 00357376 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\schannel.dll2014-11-11 22:15 - 2014-10-09 17:58 - 00177472 _____ (Microsoft Corporation) C:\WINDOWS\system32\Drivers\ksecpkg.sys2014-11-11 22:15 - 2014-10-09 17:58 - 00027456 _____ (Microsoft Corporation) C:\WINDOWS\system32\Drivers\rdpvideominiport.sys2014-11-11 22:15 - 2014-10-09 17:44 - 00563976 _____ (Microsoft Corporation) C:\WINDOWS\system32\Drivers\cng.sys2014-11-11 22:15 - 2014-10-07 23:37 - 00736768 _____ (Microsoft Corporation) C:\WINDOWS\system32\adtschema.dll2014-11-11 22:15 - 2014-10-07 23:37 - 00154112 _____ (Microsoft Corporation) C:\WINDOWS\system32\msaudite.dll2014-11-11 22:15 - 2014-10-07 23:34 - 00131584 _____ (Microsoft Corporation) C:\WINDOWS\system32\rdpudd.dll2014-11-11 22:15 - 2014-10-07 23:24 - 00040448 _____ (Microsoft Corporation) C:\WINDOWS\system32\rfxvmt.dll2014-11-11 22:15 - 2014-10-07 22:56 - 00445440 _____ (Microsoft Corporation) C:\WINDOWS\system32\certcli.dll2014-11-11 22:15 - 2014-10-07 22:51 - 00736768 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\adtschema.dll2014-11-11 22:15 - 2014-10-07 22:51 - 00154112 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\msaudite.dll2014-11-11 22:15 - 2014-10-07 22:18 - 00324096 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\certcli.dll2014-11-11 22:15 - 2014-10-07 22:17 - 01441792 _____ (Microsoft Corporation) C:\WINDOWS\system32\lsasrv.dll2014-11-11 22:15 - 2014-10-07 21:23 - 03547648 _____ (Microsoft Corporation) C:\WINDOWS\system32\rdpcorets.dll2014-11-11 22:14 - 2014-10-18 01:55 - 00055776 _____ (Microsoft Corporation) C:\WINDOWS\system32\wuauclt.exe2014-11-11 22:14 - 2014-10-18 00:09 - 00060416 _____ (Microsoft Corporation) C:\WINDOWS\system32\wups.dll2014-11-11 22:14 - 2014-10-18 00:09 - 00051712 _____ (Microsoft Corporation) C:\WINDOWS\system32\wups2.dll2014-11-11 22:14 - 2014-10-17 23:25 - 00025600 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\wups.dll2014-11-11 22:14 - 2014-10-17 22:50 - 00017408 _____ (Microsoft Corporation) C:\WINDOWS\system32\wuaext.dll2014-11-11 22:14 - 2014-10-17 22:38 - 03557376 _____ (Microsoft Corporation) C:\WINDOWS\system32\wuaueng.dll2014-11-11 22:14 - 2014-10-17 22:27 - 00035840 _____ (Microsoft Corporation) C:\WINDOWS\system32\wuapp.exe2014-11-11 22:14 - 2014-10-17 22:26 - 00140288 _____ (Microsoft Corporation) C:\WINDOWS\system32\wuwebv.dll2014-11-11 22:14 - 2014-10-17 22:23 - 00407552 _____ (Microsoft Corporation) C:\WINDOWS\system32\WUSettingsProvider.dll2014-11-11 22:14 - 2014-10-17 22:23 - 00095744 _____ (Microsoft Corporation) C:\WINDOWS\system32\wudriver.dll2014-11-11 22:14 - 2014-10-17 22:21 - 00894976 _____ (Microsoft Corporation) C:\WINDOWS\system32\wuapi.dll2014-11-11 22:14 - 2014-10-17 22:20 - 01714176 _____ (Microsoft Corporation) C:\WINDOWS\system32\wucltux.dll2014-11-11 22:14 - 2014-10-17 22:14 - 00124928 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\wuwebv.dll2014-11-11 22:14 - 2014-10-17 22:14 - 00029696 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\wuapp.exe2014-11-11 22:14 - 2014-10-17 22:12 - 00081920 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\wudriver.dll2014-11-11 22:14 - 2014-10-17 22:11 - 00723968 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\wuapi.dll2014-11-11 22:14 - 2014-10-12 18:33 - 00116032 _____ (Microsoft Corporation) C:\WINDOWS\system32\consent.exe2014-11-11 22:14 - 2014-10-10 16:58 - 03320320 _____ (Microsoft Corporation) C:\WINDOWS\system32\msi.dll2014-11-11 22:14 - 2014-10-10 16:53 - 03607040 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\msi.dll2014-11-11 22:14 - 2014-10-07 23:30 - 00110080 _____ (Microsoft Corporation) C:\WINDOWS\system32\appinfo.dll2014-11-11 22:14 - 2014-10-07 23:09 - 00428032 _____ (Microsoft Corporation) C:\WINDOWS\system32\msihnd.dll2014-11-11 22:14 - 2014-10-07 22:27 - 00325120 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\msihnd.dll2014-11-11 22:14 - 2014-10-07 21:32 - 02773504 _____ (Microsoft Corporation) C:\WINDOWS\system32\authui.dll2014-11-11 22:14 - 2014-10-07 21:19 - 02459136 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\authui.dll2014-11-11 22:14 - 2014-09-21 20:38 - 01519488 _____ (Microsoft Corporation) C:\WINDOWS\system32\user32.dll2014-11-11 22:14 - 2014-09-21 19:06 - 00258368 _____ (Microsoft Corporation) C:\WINDOWS\system32\Drivers\WdFilter.sys2014-11-11 22:14 - 2014-09-21 19:06 - 00114496 _____ (Microsoft Corporation) C:\WINDOWS\system32\Drivers\WdNisDrv.sys2014-11-11 22:14 - 2014-09-21 18:49 - 00035320 _____ (Microsoft Corporation) C:\WINDOWS\system32\Drivers\WdBoot.sys2014-11-11 22:14 - 2014-09-18 16:16 - 01346048 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\user32.dll2014-11-11 22:14 - 2014-09-02 14:08 - 00014336 _____ (Microsoft Corporation) C:\WINDOWS\system32\winshfhc.dll2014-11-11 22:14 - 2014-09-02 14:08 - 00012800 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\winshfhc.dll2014-11-11 22:13 - 2014-10-30 21:28 - 25110016 _____ (Microsoft Corporation) C:\WINDOWS\system32\mshtml.dll2014-11-11 22:13 - 2014-10-30 19:59 - 14390272 _____ (Microsoft Corporation) C:\WINDOWS\system32\ieframe.dll2014-11-11 22:13 - 2014-10-30 19:42 - 19781632 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\mshtml.dll2014-11-11 22:13 - 2014-10-30 18:30 - 12819456 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\ieframe.dll2014-11-11 22:12 - 2014-11-04 15:38 - 00228864 _____ (Microsoft Corporation) C:\WINDOWS\system32\aepdu.dll2014-11-11 22:12 - 2014-11-03 16:10 - 00304128 _____ (Microsoft Corporation) C:\WINDOWS\system32\generaltel.dll2014-11-11 22:12 - 2014-10-30 21:12 - 00143872 _____ (Microsoft Corporation) C:\WINDOWS\system32\wextract.exe2014-11-11 22:12 - 2014-10-30 21:12 - 00013824 _____ (Microsoft Corporation) C:\WINDOWS\system32\mshta.exe2014-11-11 22:12 - 2014-10-30 21:10 - 00167424 _____ (Microsoft Corporation) C:\WINDOWS\system32\iexpress.exe2014-11-11 22:12 - 2014-10-30 21:09 - 00064512 _____ (Microsoft Corporation) C:\WINDOWS\system32\pngfilt.dll2014-11-11 22:12 - 2014-10-30 21:08 - 00012800 _____ (Microsoft Corporation) C:\WINDOWS\system32\msfeedssync.exe2014-11-11 22:12 - 2014-10-30 21:06 - 00580096 _____ (Microsoft Corporation) C:\WINDOWS\system32\vbscript.dll2014-11-11 22:12 - 2014-10-30 21:06 - 00237568 _____ (Microsoft Corporation) C:\WINDOWS\system32\url.dll2014-11-11 22:12 - 2014-10-30 21:06 - 00066560 _____ (Microsoft Corporation) C:\WINDOWS\system32\iesetup.dll2014-11-11 22:12 - 2014-10-30 21:06 - 00048640 _____ (Microsoft Corporation) C:\WINDOWS\system32\ieetwproxystub.dll2014-11-11 22:12 - 2014-10-30 21:05 - 02884096 _____ (Microsoft Corporation) C:\WINDOWS\system32\iertutil.dll2014-11-11 22:12 - 2014-10-30 21:05 - 00417280 _____ (Microsoft Corporation) C:\WINDOWS\system32\html.iec2014-11-11 22:12 - 2014-10-30 21:04 - 00088064 _____ (Microsoft Corporation) C:\WINDOWS\system32\MshtmlDac.dll2014-11-11 22:12 - 2014-10-30 20:57 - 00054784 _____ (Microsoft Corporation) C:\WINDOWS\system32\jsproxy.dll2014-11-11 22:12 - 2014-10-30 20:56 - 00034304 _____ (Microsoft Corporation) C:\WINDOWS\system32\iernonce.dll2014-11-11 22:12 - 2014-10-30 20:54 - 00132096 _____ (Microsoft Corporation) C:\WINDOWS\system32\IEAdvpack.dll2014-11-11 22:12 - 2014-10-30 20:53 - 00633856 _____ (Microsoft Corporation) C:\WINDOWS\system32\ieui.dll2014-11-11 22:12 - 2014-10-30 20:53 - 00098816 _____ (Microsoft Corporation) C:\WINDOWS\system32\aepic.dll2014-11-11 22:12 - 2014-10-30 20:52 - 00108544 _____ (Microsoft Corporation) C:\WINDOWS\system32\hlink.dll2014-11-11 22:12 - 2014-10-30 20:51 - 00812544 _____ (Microsoft Corporation) C:\WINDOWS\system32\jscript.dll2014-11-11 22:12 - 2014-10-30 20:51 - 00144384 _____ (Microsoft Corporation) C:\WINDOWS\system32\ieUnatt.exe2014-11-11 22:12 - 2014-10-30 20:51 - 00114688 _____ (Microsoft Corporation) C:\WINDOWS\system32\ieetwcollector.exe2014-11-11 22:12 - 2014-10-30 20:50 - 06040064 _____ (Microsoft Corporation) C:\WINDOWS\system32\jscript9.dll2014-11-11 22:12 - 2014-10-30 20:50 - 00814080 _____ (Microsoft Corporation) C:\WINDOWS\system32\jscript9diag.dll2014-11-11 22:12 - 2014-10-30 20:49 - 00537088 _____ (Microsoft Corporation) C:\WINDOWS\system32\aeinv.dll2014-11-11 22:12 - 2014-10-30 20:40 - 00033280 _____ (Microsoft Corporation) C:\WINDOWS\system32\licmgr10.dll2014-11-11 22:12 - 2014-10-30 20:38 - 00490496 _____ (Microsoft Corporation) C:\WINDOWS\system32\dxtmsft.dll2014-11-11 22:12 - 2014-10-30 20:30 - 00077824 _____ (Microsoft Corporation) C:\WINDOWS\system32\JavaScriptCollectionAgent.dll2014-11-11 22:12 - 2014-10-30 20:29 - 00111616 _____ (Microsoft Corporation) C:\WINDOWS\system32\iesysprep.dll2014-11-11 22:12 - 2014-10-30 20:29 - 00087552 _____ (Microsoft Corporation) C:\WINDOWS\system32\tdc.ocx2014-11-11 22:12 - 2014-10-30 20:28 - 00107520 _____ (Microsoft Corporation) C:\WINDOWS\system32\inseng.dll2014-11-11 22:12 - 2014-10-30 20:25 - 00199680 _____ (Microsoft Corporation) C:\WINDOWS\system32\msrating.dll2014-11-11 22:12 - 2014-10-30 20:24 - 00391168 _____ (Microsoft Corporation) C:\WINDOWS\system32\devinv.dll2014-11-11 22:12 - 2014-10-30 20:24 - 00092160 _____ (Microsoft Corporation) C:\WINDOWS\system32\mshtmled.dll2014-11-11 22:12 - 2014-10-30 20:24 - 00060416 _____ (Microsoft Corporation) C:\WINDOWS\system32\msfeedsbs.dll2014-11-11 22:12 - 2014-10-30 20:23 - 00145408 _____ (Microsoft Corporation) C:\WINDOWS\system32\iepeers.dll2014-11-11 22:12 - 2014-10-30 20:21 - 00316928 _____ (Microsoft Corporation) C:\WINDOWS\system32\dxtrans.dll2014-11-11 22:12 - 2014-10-30 20:19 - 00152064 _____ (Microsoft Corporation) C:\WINDOWS\system32\occache.dll2014-11-11 22:12 - 2014-10-30 20:15 - 01032704 _____ (Microsoft Corporation) C:\WINDOWS\system32\inetcomm.dll2014-11-11 22:12 - 2014-10-30 20:08 - 00262144 _____ (Microsoft Corporation) C:\WINDOWS\system32\webcheck.dll2014-11-11 22:12 - 2014-10-30 20:06 - 00372736 _____ (Microsoft Corporation) C:\WINDOWS\system32\iedkcs32.dll2014-11-11 22:12 - 2014-10-30 20:05 - 00800768 _____ (Microsoft Corporation) C:\WINDOWS\system32\msfeeds.dll2014-11-11 22:12 - 2014-10-30 20:05 - 00716800 _____ (Microsoft Corporation) C:\WINDOWS\system32\ie4uinit.exe2014-11-11 22:12 - 2014-10-30 20:03 - 02124288 _____ (Microsoft Corporation) C:\WINDOWS\system32\inetcpl.cpl2014-11-11 22:12 - 2014-10-30 19:45 - 02365440 _____ (Microsoft Corporation) C:\WINDOWS\system32\wininet.dll2014-11-11 22:12 - 2014-10-30 19:44 - 02865152 _____ (Microsoft Corporation) C:\WINDOWS\system32\actxprxy.dll2014-11-11 22:12 - 2014-10-30 19:42 - 00051200 _____ (Microsoft Corporation) C:\WINDOWS\system32\imgutil.dll2014-11-11 22:12 - 2014-10-30 19:32 - 01550336 _____ (Microsoft Corporation) C:\WINDOWS\system32\urlmon.dll2014-11-11 22:12 - 2014-10-30 19:28 - 00137728 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\wextract.exe2014-11-11 22:12 - 2014-10-30 19:28 - 00012800 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\mshta.exe2014-11-11 22:12 - 2014-10-30 19:27 - 00152064 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\iexpress.exe2014-11-11 22:12 - 2014-10-30 19:26 - 00057344 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\pngfilt.dll2014-11-11 22:12 - 2014-10-30 19:25 - 00011264 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\msfeedssync.exe2014-11-11 22:12 - 2014-10-30 19:24 - 00501248 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\vbscript.dll2014-11-11 22:12 - 2014-10-30 19:24 - 00235520 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\url.dll2014-11-11 22:12 - 2014-10-30 19:24 - 00062464 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\iesetup.dll2014-11-11 22:12 - 2014-10-30 19:23 - 00340992 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\html.iec2014-11-11 22:12 - 2014-10-30 19:23 - 00047616 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\ieetwproxystub.dll2014-11-11 22:12 - 2014-10-30 19:22 - 00064000 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\MshtmlDac.dll2014-11-11 22:12 - 2014-10-30 19:20 - 00799232 _____ (Microsoft Corporation) C:\WINDOWS\system32\ieapfltr.dll2014-11-11 22:12 - 2014-10-30 19:18 - 02277376 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\iertutil.dll2014-11-11 22:12 - 2014-10-30 19:16 - 00047104 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\jsproxy.dll2014-11-11 22:12 - 2014-10-30 19:15 - 00030720 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\iernonce.dll2014-11-11 22:12 - 2014-10-30 19:14 - 00112128 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\IEAdvpack.dll2014-11-11 22:12 - 2014-10-30 19:13 - 00478208 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\ieui.dll2014-11-11 22:12 - 2014-10-30 19:13 - 00099328 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\hlink.dll2014-11-11 22:12 - 2014-10-30 19:12 - 00661504 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\jscript.dll2014-11-11 22:12 - 2014-10-30 19:12 - 00115712 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\ieUnatt.exe2014-11-11 22:12 - 2014-10-30 19:11 - 00620032 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\jscript9diag.dll2014-11-11 22:12 - 2014-10-30 19:03 - 00027136 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\licmgr10.dll2014-11-11 22:12 - 2014-10-30 19:02 - 00418304 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\dxtmsft.dll2014-11-11 22:12 - 2014-10-30 18:57 - 00060416 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\JavaScriptCollectionAgent.dll2014-11-11 22:12 - 2014-10-30 18:56 - 00091136 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\inseng.dll2014-11-11 22:12 - 2014-10-30 18:56 - 00090624 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\iesysprep.dll2014-11-11 22:12 - 2014-10-30 18:56 - 00073216 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\tdc.ocx2014-11-11 22:12 - 2014-10-30 18:53 - 00168960 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\msrating.dll2014-11-11 22:12 - 2014-10-30 18:53 - 00052736 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\msfeedsbs.dll2014-11-11 22:12 - 2014-10-30 18:52 - 00076288 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\mshtmled.dll2014-11-11 22:12 - 2014-10-30 18:51 - 00128000 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\iepeers.dll2014-11-11 22:12 - 2014-10-30 18:50 - 00285696 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\dxtrans.dll2014-11-11 22:12 - 2014-10-30 18:48 - 00130048 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\occache.dll2014-11-11 22:12 - 2014-10-30 18:46 - 04298240 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\jscript9.dll2014-11-11 22:12 - 2014-10-30 18:46 - 00880128 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\inetcomm.dll2014-11-11 22:12 - 2014-10-30 18:42 - 00230400 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\webcheck.dll2014-11-11 22:12 - 2014-10-30 18:40 - 00688640 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\msfeeds.dll2014-11-11 22:12 - 2014-10-30 18:40 - 00325632 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\iedkcs32.dll2014-11-11 22:12 - 2014-10-30 18:39 - 02051072 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\inetcpl.cpl2014-11-11 22:12 - 2014-10-30 18:26 - 01042944 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\actxprxy.dll2014-11-11 22:12 - 2014-10-30 18:24 - 00040448 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\imgutil.dll2014-11-11 22:12 - 2014-10-30 18:17 - 01892864 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\wininet.dll2014-11-11 22:12 - 2014-10-30 18:13 - 01310208 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\urlmon.dll2014-11-11 22:12 - 2014-10-30 18:11 - 00708096 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\ieapfltr.dll2014-11-11 22:12 - 2014-10-22 21:48 - 00081408 _____ (Microsoft Corporation) C:\WINDOWS\system32\packager.dll2014-11-11 22:12 - 2014-10-22 21:05 - 00072192 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\packager.dll2014-11-11 22:12 - 2014-10-16 23:01 - 00789184 _____ (Microsoft Corporation) C:\WINDOWS\system32\oleaut32.dll2014-11-11 22:12 - 2014-10-16 22:58 - 00602768 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\oleaut32.dll2014-11-11 22:12 - 2014-10-06 22:28 - 00500016 _____ (Microsoft Corporation) C:\WINDOWS\system32\AudioSes.dll2014-11-11 22:12 - 2014-10-06 22:27 - 00482872 _____ (Microsoft Corporation) C:\WINDOWS\system32\AudioEng.dll2014-11-11 22:12 - 2014-10-06 22:27 - 00394120 _____ (Microsoft Corporation) C:\WINDOWS\system32\AUDIOKSE.dll2014-11-11 22:12 - 2014-10-06 22:27 - 00272248 _____ (Microsoft Corporation) C:\WINDOWS\system32\audiodg.exe2014-11-11 22:12 - 2014-10-06 22:27 - 00108432 _____ (Microsoft Corporation) C:\WINDOWS\system32\EncDump.dll2014-11-11 22:12 - 2014-10-06 19:34 - 00370424 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\AudioSes.dll2014-11-11 22:12 - 2014-10-06 19:34 - 00344536 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\AUDIOKSE.dll2014-11-11 22:12 - 2014-10-06 19:33 - 00424544 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\AudioEng.dll2014-11-11 22:12 - 2014-10-06 19:30 - 04182016 _____ (Microsoft Corporation) C:\WINDOWS\system32\win32k.sys2014-11-11 22:12 - 2014-10-06 17:54 - 00226304 _____ (Microsoft Corporation) C:\WINDOWS\system32\AudioEndpointBuilder.dll2014-11-11 22:12 - 2014-10-06 17:46 - 00911360 _____ (Microsoft Corporation) C:\WINDOWS\system32\audiosrv.dll2014-11-11 22:12 - 2014-08-22 21:18 - 02149376 _____ (Microsoft Corporation) C:\WINDOWS\system32\msxml3.dll2014-11-11 22:12 - 2014-08-22 21:03 - 01346048 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\msxml3.dll2014-11-11 11:11 - 2014-11-11 11:11 - 00062027 _____ () C:\Users\karrieann\Downloads\U.S. Bank Prepaid Online Banking Agreement2014-11-09 22:36 - 2014-11-09 22:36 - 00147969 _____ () C:\Users\karrieann\Documents\FOR POLICE, ACCREDITATION A GOOD STEP LONG OVERDUE - spokane ProQuest.htm2014-11-09 22:36 - 2014-11-09 22:36 - 00000000 ____D () C:\Users\karrieann\Documents\FOR POLICE, ACCREDITATION A GOOD STEP LONG OVERDUE - spokane ProQuest_files2014-11-09 21:57 - 2014-11-09 21:57 - 00018317 _____ () C:\Users\karrieann\Documents\watched cops polite cops.htm2014-11-09 21:57 - 2014-11-09 21:57 - 00000000 ____D () C:\Users\karrieann\Documents\watched cops polite cops_files ==================== One Month Modified Files and Folders ======= (If an entry is included in the fixlist, the file\folder will be moved.) 2014-12-09 23:34 - 2014-10-28 03:24 - 00000950 _____ () C:\WINDOWS\Tasks\GoogleUpdateTaskUserS-1-5-21-3339143023-1024948520-1388139053-1000UA.job2014-12-09 23:33 - 2014-10-19 01:57 - 00000830 _____ () C:\WINDOWS\Tasks\Adobe Flash Player Updater.job2014-12-09 23:24 - 2014-10-19 00:32 - 01846554 _____ () C:\WINDOWS\WindowsUpdate.log2014-12-09 23:00 - 2013-08-22 07:36 - 00000000 ____D () C:\WINDOWS\system32\sru2014-12-09 19:34 - 2014-10-28 03:24 - 00000898 _____ () C:\WINDOWS\Tasks\GoogleUpdateTaskUserS-1-5-21-3339143023-1024948520-1388139053-1000Core.job2014-12-09 19:33 - 2014-10-19 01:01 - 00003600 _____ () C:\WINDOWS\System32\Tasks\Optimize Start Menu Cache Files-S-1-5-21-3339143023-1024948520-1388139053-10002014-12-09 17:51 - 2014-10-19 01:03 - 00003958 _____ () C:\WINDOWS\System32\Tasks\User_Feed_Synchronization-{37F3BDFE-46C4-4FF4-AB79-9C330533AB29}2014-12-09 16:09 - 2013-08-22 07:20 - 00000000 ____D () C:\WINDOWS\CbsTemp2014-12-09 16:07 - 2013-08-22 07:36 - 00000000 ____D () C:\WINDOWS\AppReadiness2014-12-09 10:51 - 2014-03-18 02:04 - 00818732 _____ () C:\WINDOWS\system32\PerfStringBackup.INI2014-12-09 10:50 - 2014-10-19 00:57 - 00000000 ___DO () C:\Users\karrieann\OneDrive2014-12-09 10:47 - 2013-08-22 06:45 - 00000006 ____H () C:\WINDOWS\Tasks\SA.DAT2014-12-09 10:46 - 2014-03-18 01:54 - 00084654 _____ () C:\WINDOWS\PFRO.log2014-12-09 10:46 - 2013-08-22 05:25 - 00262144 ___SH () C:\WINDOWS\system32\config\BBI2014-12-09 09:33 - 2014-10-19 01:57 - 00003718 _____ () C:\WINDOWS\System32\Tasks\Adobe Flash Player Updater2014-12-05 19:38 - 2014-10-19 00:56 - 00000000 ____D () C:\Users\karrieann\AppData\Local\Packages2014-12-05 06:34 - 2014-10-20 07:31 - 00107008 ___SH () C:\Users\karrieann\Downloads\Thumbs.db2014-12-05 05:49 - 2014-10-28 00:57 - 00129752 _____ (Malwarebytes Corporation) C:\WINDOWS\system32\Drivers\MBAMSwissArmy.sys2014-12-05 05:49 - 2014-10-28 00:57 - 00001118 _____ () C:\Users\Public\Desktop\Malwarebytes Anti-Malware.lnk2014-12-05 05:49 - 2014-10-28 00:57 - 00000000 ____D () C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Malwarebytes Anti-Malware2014-12-05 05:49 - 2014-10-28 00:57 - 00000000 ____D () C:\Program Files (x86)\Malwarebytes Anti-Malware2014-12-04 11:21 - 2013-08-22 06:46 - 00036346 _____ () C:\WINDOWS\setupact.log2014-12-03 22:55 - 2014-10-26 21:53 - 00003838 _____ () C:\WINDOWS\System32\Tasks\Opera scheduled Autoupdate 14143891872014-12-03 22:55 - 2014-10-26 21:53 - 00001057 _____ () C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Opera.lnk2014-12-03 22:55 - 2014-10-26 21:53 - 00000000 ____D () C:\Program Files (x86)\Opera2014-11-25 18:41 - 2014-10-24 00:22 - 00001926 _____ () C:\Users\Public\Desktop\Avast Premier.lnk2014-11-25 18:41 - 2014-10-19 01:46 - 00028184 _____ (AVAST Software) C:\WINDOWS\system32\Drivers\aswKbd.sys2014-11-25 18:41 - 2014-10-19 01:17 - 01050432 _____ (AVAST Software) C:\WINDOWS\system32\Drivers\aswsnx.sys2014-11-25 18:41 - 2014-10-19 01:17 - 00436624 _____ (AVAST Software) C:\WINDOWS\system32\Drivers\aswsp.sys2014-11-25 18:41 - 2014-10-19 01:17 - 00267632 _____ () C:\WINDOWS\system32\Drivers\aswVmm.sys2014-11-25 18:41 - 2014-10-19 01:17 - 00116728 _____ (AVAST Software) C:\WINDOWS\system32\Drivers\aswStm.sys2014-11-25 18:41 - 2014-10-19 01:17 - 00093568 _____ (AVAST Software) C:\WINDOWS\system32\Drivers\aswRdr2.sys2014-11-25 18:41 - 2014-10-19 01:17 - 00083280 _____ (AVAST Software) C:\WINDOWS\system32\Drivers\aswmonflt.sys2014-11-25 18:41 - 2014-10-19 01:17 - 00065776 _____ () C:\WINDOWS\system32\Drivers\aswRvrt.sys2014-11-25 18:41 - 2014-10-19 01:17 - 00029208 _____ () C:\WINDOWS\system32\Drivers\aswHwid.sys2014-11-25 18:41 - 2014-10-19 01:17 - 00003924 _____ () C:\WINDOWS\System32\Tasks\avast! Emergency Update2014-11-25 18:41 - 2013-08-22 05:25 - 00262144 ___SH () C:\WINDOWS\system32\config\ELAM2014-11-21 06:14 - 2014-10-28 00:57 - 00093400 _____ (Malwarebytes Corporation) C:\WINDOWS\system32\Drivers\mbamchameleon.sys2014-11-21 06:14 - 2014-10-28 00:57 - 00064216 _____ (Malwarebytes Corporation) C:\WINDOWS\system32\Drivers\mwac.sys2014-11-21 06:14 - 2014-10-28 00:57 - 00025816 _____ (Malwarebytes Corporation) C:\WINDOWS\system32\Drivers\mbam.sys2014-11-20 19:06 - 2014-10-20 07:05 - 00000000 ____D () C:\Program Files\Microsoft Office 152014-11-20 12:51 - 2013-08-22 07:38 - 00714208 _____ (Adobe Systems Incorporated) C:\WINDOWS\SysWOW64\FlashPlayerApp.exe2014-11-20 12:51 - 2013-08-22 07:38 - 00106976 _____ (Adobe Systems Incorporated) C:\WINDOWS\SysWOW64\FlashPlayerCPLApp.cpl2014-11-15 03:52 - 2013-08-22 07:36 - 00000000 ____D () C:\WINDOWS\rescache2014-11-13 12:13 - 2013-08-22 06:44 - 00481880 _____ () C:\WINDOWS\system32\FNTCACHE.DAT2014-11-13 12:12 - 2014-10-19 03:43 - 00000000 ___SD () C:\WINDOWS\system32\CompatTel2014-11-13 12:12 - 2013-08-22 07:36 - 00000000 ___RD () C:\Users\Default\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\System Tools2014-11-13 12:12 - 2013-08-22 07:36 - 00000000 ___RD () C:\Users\Default User\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\System Tools2014-11-13 12:12 - 2013-08-22 07:36 - 00000000 ____D () C:\Program Files\Windows Defender2014-11-13 12:12 - 2013-08-22 07:36 - 00000000 ____D () C:\Program Files (x86)\Windows Defender2014-11-13 12:11 - 2014-10-19 03:21 - 00000000 ____D () C:\WINDOWS\system32\MRT2014-11-13 12:10 - 2014-10-19 03:21 - 103374192 _____ (Microsoft Corporation) C:\WINDOWS\system32\MRT.exe2014-11-12 19:29 - 2014-10-28 03:24 - 00003904 _____ () C:\WINDOWS\System32\Tasks\GoogleUpdateTaskUserS-1-5-21-3339143023-1024948520-1388139053-1000UA2014-11-12 19:29 - 2014-10-28 03:24 - 00003524 _____ () C:\WINDOWS\System32\Tasks\GoogleUpdateTaskUserS-1-5-21-3339143023-1024948520-1388139053-1000Core2014-11-11 21:02 - 2014-10-19 00:31 - 00000000 ____D () C:\Users\karrieann Some content of TEMP:====================C:\Users\karrieann\AppData\Local\Temp\Quarantine.exeC:\Users\karrieann\AppData\Local\Temp\sqlite3.dll ==================== Bamital & volsnap Check ================= (There is no automatic fix for files that do not pass verification.) C:\Windows\System32\winlogon.exe => File is digitally signedC:\Windows\System32\wininit.exe => File is digitally signedC:\Windows\explorer.exe => File is digitally signedC:\Windows\SysWOW64\explorer.exe => File is digitally signedC:\Windows\System32\svchost.exe => File is digitally signedC:\Windows\SysWOW64\svchost.exe => File is digitally signedC:\Windows\System32\services.exe => File is digitally signedC:\Windows\System32\User32.dll => File is digitally signedC:\Windows\SysWOW64\User32.dll => File is digitally signedC:\Windows\System32\userinit.exe => File is digitally signedC:\Windows\SysWOW64\userinit.exe => File is digitally signedC:\Windows\System32\rpcss.dll => File is digitally signedC:\Windows\System32\Drivers\volsnap.sys => File is digitally signed LastRegBack: 2014-12-05 08:21 ==================== End Of Log ============================ Additional scan result of Farbar Recovery Scan Tool (x64) Version: 09-12-2014Ran by karrieann at 2014-12-09 23:44:38Running from C:\Users\karrieann\Downloads\FRST-OlderVersion\FRST-OlderVersionBoot Mode: Normal========================================================== ==================== Security Center ======================== (If an entry is included in the fixlist, it will be removed.) AV: Windows Defender (Disabled - Up to date) {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}AV: avast! Antivirus (Enabled - Up to date) {17AD7D40-BA12-9C46-7131-94903A54AD8B}AS: Windows Defender (Disabled - Up to date) {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}AS: avast! Antivirus (Enabled - Up to date) {ACCC9CA4-9C28-93C8-4B81-AFE241D3E736}FW: avast! Antivirus (Enabled) {2F96FC65-F07D-9D1E-5A6E-3DA5C487EAF0} ==================== Installed Programs ====================== (Only the adware programs with "hidden" flag could be added to the fixlist to unhide them. The adware programs should be uninstalled manually.) Adobe Flash Player 15 Plugin (HKLM-x32\...\Adobe Flash Player Plugin) (Version: 15.0.0.246 - Adobe Systems Incorporated)Avast Premier (HKLM-x32\...\Avast) (Version: 10.0.2208 - AVAST Software)CCleaner (HKLM\...\CCleaner) (Version: 4.19 - Piriform)Google Earth (HKLM-x32\...\{4D2A6330-2F8B-11E3-9C40-B8AC6F97B88E}) (Version: 7.1.2.2041 - Google)Intel® Processor Graphics (HKLM-x32\...\{F0E3AD40-2BBD-4360-9C76-B9AC9A5886EA}) (Version: 9.17.10.3347 - Intel Corporation)Intel® PROSet/Wireless Software for Bluetooth® Technology (HKLM\...\{302600C1-6BDF-4FD1-1309-148929CC1385}) (Version: 3.1.1309.0390 - Intel Corporation)Malwarebytes Anti-Malware version 2.0.4.1028 (HKLM-x32\...\Malwarebytes Anti-Malware_is1) (Version: 2.0.4.1028 - Malwarebytes Corporation)Microsoft Office 365 ProPlus - en-us (HKLM\...\O365ProPlusRetail - en-us) (Version: 15.0.4667.1002 - Microsoft Corporation)Office 15 Click-to-Run Extensibility Component (x32 Version: 15.0.4667.1002 - Microsoft Corporation) HiddenOffice 15 Click-to-Run Licensing Component (Version: 15.0.4667.1002 - Microsoft Corporation) HiddenOffice 15 Click-to-Run Localization Component (x32 Version: 15.0.4667.1002 - Microsoft Corporation) HiddenOpera Stable 26.0.1656.32 (HKLM-x32\...\Opera 26.0.1656.32) (Version: 26.0.1656.32 - Opera Software ASA)SeaMonkey 2.31 (x86 en-US) (HKLM-x32\...\SeaMonkey 2.31 (x86 en-US)) (Version: 2.31 - Mozilla)SRWare Iron version SRWare Iron 37.2000.0 (HKLM-x32\...\{C59CF2CE-B302-4833-AA35-E0E07D8EBC52}_is1) (Version: SRWare Iron 37.2000.0 - SRWare) ==================== Custom CLSID (selected items): ========================== (If an entry is included in the fixlist, it will be removed from registry. Any eventual file will not be moved.) CustomCLSID: HKU\S-1-5-21-3339143023-1024948520-1388139053-1000_Classes\CLSID\{0F22A205-CFB0-4679-8499-A6F44A80A208}\InprocServer32 -> C:\Users\karrieann\AppData\Local\Google\Update\1.3.25.5\psuser_64.dll No FileCustomCLSID: HKU\S-1-5-21-3339143023-1024948520-1388139053-1000_Classes\CLSID\{D0336C0B-7919-4C04-8CCE-2EBAE2ECE8C9}\InprocServer32 -> C:\Users\karrieann\AppData\Local\Google\Update\1.3.25.11\psuser_64.dll (Google Inc.)CustomCLSID: HKU\S-1-5-21-3339143023-1024948520-1388139053-1000_Classes\CLSID\{E8CF3E55-F919-49D9-ABC0-948E6CB34B9F}\InprocServer32 -> C:\Users\karrieann\AppData\Local\Google\Update\1.3.25.11\psuser_64.dll (Google Inc.) ==================== Restore Points ========================= 19-11-2014 03:04:24 Windows Update26-11-2014 02:41:01 avast! antivirus system restore point03-12-2014 14:16:46 Scheduled Checkpoint05-12-2014 12:27:42 after 'open software' before steps ==================== Hosts content: ========================== (If needed Hosts: directive could be included in the fixlist to reset Hosts.) 2013-08-22 05:25 - 2013-08-22 05:25 - 00000824 ____A C:\WINDOWS\system32\Drivers\etc\hosts ==================== Scheduled Tasks (whitelisted) ============= (If an entry is included in the fixlist, it will be removed from registry. Any associated file could be listed separately to be moved.) Task: {27D38D18-6F79-4DDE-A8E0-B098F8E8D53F} - System32\Tasks\GoogleUpdateTaskUserS-1-5-21-3339143023-1024948520-1388139053-1000UA => C:\Users\karrieann\AppData\Local\Google\Update\GoogleUpdate.exe [2014-10-28] (Google Inc.)Task: {30316980-9083-4D4F-942D-A010A62D28DA} - System32\Tasks\Microsoft\Office\Office Automatic Updates => C:\Program Files\Microsoft Office 15\ClientX64\OfficeC2RClient.exe [2014-10-07] (Microsoft Corporation)Task: {5E289EAB-1350-44D3-88C4-0A7CF3E0717F} - System32\Tasks\CCleanerSkipUAC => C:\Program Files\CCleaner\CCleaner.exe [2014-10-23] (Piriform Ltd)Task: {6D8CFB09-0166-42D0-A483-1510BE3993C6} - System32\Tasks\Opera scheduled Autoupdate 1414389187 => C:\Program Files (x86)\Opera\launcher.exe [2014-11-25] (Opera Software)Task: {AC60C090-56F6-44C0-9BF5-98E7FAAEAA88} - System32\Tasks\Microsoft\Office\OfficeTelemetryAgentLogOn => C:\Program Files\Microsoft Office 15\root\Office15\msoia.exe [2014-10-07] (Microsoft Corporation)Task: {B18F896D-8EC6-4F5A-B19D-741839454B32} - System32\Tasks\GoogleUpdateTaskUserS-1-5-21-3339143023-1024948520-1388139053-1000Core => C:\Users\karrieann\AppData\Local\Google\Update\GoogleUpdate.exe [2014-10-28] (Google Inc.)Task: {B8C0AD27-E810-4775-A92B-424EC2E1654B} - System32\Tasks\avast! Emergency Update => C:\Program Files\AVAST Software\Avast\AvastEmUpdate.exe [2014-11-25] (AVAST Software)Task: {C63D7D1C-EA89-434B-9977-551B6ECD3453} - System32\Tasks\Microsoft\Windows\RemovalTools\MRT_HB => C:\WINDOWS\system32\MRT.exe [2014-11-13] (Microsoft Corporation)Task: {CC607B4B-E372-4148-BC24-F20460270910} - System32\Tasks\Microsoft\Office\OfficeTelemetryAgentFallBack => C:\Program Files\Microsoft Office 15\root\Office15\msoia.exe [2014-10-07] (Microsoft Corporation)Task: {E1CB7A63-E93F-41A1-8686-FB9E85129281} - System32\Tasks\Adobe Flash Player Updater => C:\WINDOWS\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe [2014-12-09] (Adobe Systems Incorporated)Task: {F79C58D4-FE53-4277-ACA3-3343F344743F} - System32\Tasks\Microsoft\Office\Office Subscription Maintenance => C:\Program Files\Microsoft Office 15\root\vfs\ProgramFilesCommonx86\Microsoft Shared\OFFICE15\OLicenseHeartbeat.exe [2014-10-22] (Microsoft Corporation)Task: C:\WINDOWS\Tasks\Adobe Flash Player Updater.job => C:\WINDOWS\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exeTask: C:\WINDOWS\Tasks\GoogleUpdateTaskUserS-1-5-21-3339143023-1024948520-1388139053-1000Core.job => C:\Users\karrieann\AppData\Local\Google\Update\GoogleUpdate.exeTask: C:\WINDOWS\Tasks\GoogleUpdateTaskUserS-1-5-21-3339143023-1024948520-1388139053-1000UA.job => C:\Users\karrieann\AppData\Local\Google\Update\GoogleUpdate.exe ==================== Loaded Modules (whitelisted) ============= 2014-10-20 07:05 - 2014-05-20 09:19 - 00105640 _____ () C:\Program Files\Microsoft Office 15\ClientX64\ApiClient.dll2014-11-25 18:41 - 2014-11-25 18:41 - 00388208 _____ () C:\Program Files\AVAST Software\Avast\ng\vbox\VBoxDDU.dll2014-11-25 18:41 - 2014-11-25 18:41 - 05851328 _____ () C:\Program Files\AVAST Software\Avast\ng\vbox\VBoxRT.dll2014-10-20 07:07 - 2014-09-23 05:36 - 08897696 _____ () C:\Program Files\Microsoft Office 15\root\VFS\ProgramFilesX64\Microsoft Office\Office15\1033\GrooveIntlResource.dll2014-01-29 22:02 - 2014-01-29 22:02 - 00094208 _____ () C:\Windows\System32\IccLibDll_x64.dll2014-12-09 12:12 - 2014-12-09 12:12 - 02166272 _____ () C:\Users\karrieann\Downloads\AdwCleaner.exe2014-12-03 22:55 - 2014-12-03 22:55 - 00535160 _____ () C:\Program Files (x86)\Opera\26.0.1656.32\opera_crashreporter.exe2014-12-09 00:51 - 2014-12-09 00:51 - 02905088 _____ () C:\Program Files\AVAST Software\Avast\defs\14120900\algo.dll2014-11-25 18:41 - 2014-11-25 18:41 - 04495336 _____ () C:\Program Files\AVAST Software\Avast\ng\vbox\x86\VBoxRT-x86.dll2014-12-09 10:47 - 2014-12-09 10:47 - 02905088 _____ () C:\Program Files\AVAST Software\Avast\defs\14120901\algo.dll2014-11-25 18:41 - 2014-11-25 18:41 - 38562088 _____ () C:\Program Files\AVAST Software\Avast\libcef.dll2014-10-19 01:05 - 2014-09-03 14:41 - 01379328 _____ () C:\Program Files (x86)\SRWare Iron\libglesv2.dll2014-10-19 01:05 - 2014-09-03 14:41 - 00176128 _____ () C:\Program Files (x86)\SRWare Iron\libegl.dll2014-10-19 01:05 - 2014-09-04 08:02 - 08926208 _____ () C:\Program Files (x86)\SRWare Iron\pdf.dll2014-10-19 01:05 - 2014-09-03 14:46 - 00968192 _____ () C:\Program Files (x86)\SRWare Iron\ffmpegsumo.dll2014-12-03 22:55 - 2014-12-03 22:55 - 00156792 _____ () C:\Program Files (x86)\Opera\26.0.1656.32\message_center_win8.dll2014-12-03 22:55 - 2014-12-03 22:55 - 01358456 _____ () C:\Program Files (x86)\Opera\26.0.1656.32\libglesv2.dll2014-12-03 22:55 - 2014-12-03 22:55 - 00219256 _____ () C:\Program Files (x86)\Opera\26.0.1656.32\libegl.dll2014-12-03 22:55 - 2014-12-03 22:55 - 09312888 _____ () C:\Program Files (x86)\Opera\26.0.1656.32\pdf.dll2014-12-03 22:55 - 2014-12-03 22:55 - 00991352 _____ () C:\Program Files (x86)\Opera\26.0.1656.32\ffmpegsumo.dll ==================== Alternate Data Streams (whitelisted) ========= (If an entry is included in the fixlist, only the Alternate Data Streams will be removed.) AlternateDataStreams: C:\Users\karrieann\OneDrive:ms-properties ==================== Safe Mode (whitelisted) =================== (If an item is included in the fixlist, it will be removed from the registry. The "AlternateShell" will be restored.) ==================== EXE Association (whitelisted) ============= (If an entry is included in the fixlist, the default will be restored. None default entries will be removed.) ==================== MSCONFIG/TASK MANAGER disabled items ========= (Currently there is no automatic fix for this section.) ========================= Accounts: ========================== Administrator (S-1-5-21-3339143023-1024948520-1388139053-500 - Administrator - Disabled)Guest (S-1-5-21-3339143023-1024948520-1388139053-501 - Limited - Disabled)HomeGroupUser$ (S-1-5-21-3339143023-1024948520-1388139053-1002 - Limited - Enabled)karrieann (S-1-5-21-3339143023-1024948520-1388139053-1000 - Administrator - Enabled) => C:\Users\karrieann ==================== Faulty Device Manager Devices ============= ==================== Event log errors: ========================= Application errors:==================Error: (11/25/2014 10:54:41 PM) (Source: Application Error) (EventID: 1000) (User: )Description: Faulting application name: chrome.exe, version: 37.0.2062.94, time stamp: 0x5409a477Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000Exception code: 0xc0000005Fault offset: 0x1a9ad928Faulting process id: 0x15b8Faulting application start time: 0xchrome.exe0Faulting application path: chrome.exe1Faulting module path: chrome.exe2Report Id: chrome.exe3Faulting package full name: chrome.exe4Faulting package-relative application ID: chrome.exe5 Error: (11/25/2014 05:08:56 AM) (Source: Application Error) (EventID: 1000) (User: )Description: Faulting application name: chrome.exe, version: 37.0.2062.94, time stamp: 0x5409a477Faulting module name: chrome.dll, version: 37.0.2062.94, time stamp: 0x5409a419Exception code: 0x80000003Fault offset: 0x004abb90Faulting process id: 0x2e68Faulting application start time: 0xchrome.exe0Faulting application path: chrome.exe1Faulting module path: chrome.exe2Report Id: chrome.exe3Faulting package full name: chrome.exe4Faulting package-relative application ID: chrome.exe5 Error: (11/25/2014 05:06:30 AM) (Source: Application Error) (EventID: 1000) (User: )Description: Faulting application name: chrome.exe, version: 37.0.2062.94, time stamp: 0x5409a477Faulting module name: chrome.dll, version: 37.0.2062.94, time stamp: 0x5409a419Exception code: 0x80000003Fault offset: 0x004abb90Faulting process id: 0xb68Faulting application start time: 0xchrome.exe0Faulting application path: chrome.exe1Faulting module path: chrome.exe2Report Id: chrome.exe3Faulting package full name: chrome.exe4Faulting package-relative application ID: chrome.exe5 Error: (11/23/2014 03:00:29 AM) (Source: Microsoft-Windows-Defrag) (EventID: 257) (User: )Description: The volume System Reserved was not optimized because an error was encountered: The parameter is incorrect. (0x80070057) Error: (11/21/2014 01:06:46 PM) (Source: Application Error) (EventID: 1000) (User: )Description: Faulting application name: chrome.exe, version: 37.0.2062.94, time stamp: 0x5409a477Faulting module name: chrome.dll, version: 37.0.2062.94, time stamp: 0x5409a419Exception code: 0x80000003Fault offset: 0x004abb90Faulting process id: 0x168Faulting application start time: 0xchrome.exe0Faulting application path: chrome.exe1Faulting module path: chrome.exe2Report Id: chrome.exe3Faulting package full name: chrome.exe4Faulting package-relative application ID: chrome.exe5 Error: (11/18/2014 01:44:15 PM) (Source: Application Hang) (EventID: 1002) (User: )Description: The program backgroundTaskHost.exe version 6.3.9600.16384 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Action Center control panel. Process ID: 19e8 Start Time: 01d0034174481a0d Termination Time: 4294967295 Application Path: C:\WINDOWS\syswow64\backgroundTaskHost.exe Report Id: 083d62d1-6f6c-11e4-825d-4ceb422624d2 Faulting package full name: Microsoft.MicrosoftSolitaireCollection_2.4.1408.2701_x86__8wekyb3d8bbwe Faulting package-relative application ID: App Error: (11/12/2014 09:15:50 AM) (Source: SideBySide) (EventID: 35) (User: )Description: Activation context generation failed for "UccApi,processorArchitecture="AMD64",type="win32",version="15.0.0.0"1".Error in manifest or policy file "UccApi,processorArchitecture="AMD64",type="win32",version="15.0.0.0"2" on line UccApi,processorArchitecture="AMD64",type="win32",version="15.0.0.0"3.Component identity found in manifest does not match the identity of the component requested.Reference is UccApi,processorArchitecture="AMD64",type="win32",version="15.0.0.0".Definition is UccApi,processorArchitecture="x86",type="win32",version="15.0.0.0".Please use sxstrace.exe for detailed diagnosis. Error: (11/11/2014 05:23:13 AM) (Source: SideBySide) (EventID: 35) (User: )Description: Activation context generation failed for "UccApi,processorArchitecture="AMD64",type="win32",version="15.0.0.0"1".Error in manifest or policy file "UccApi,processorArchitecture="AMD64",type="win32",version="15.0.0.0"2" on line UccApi,processorArchitecture="AMD64",type="win32",version="15.0.0.0"3.Component identity found in manifest does not match the identity of the component requested.Reference is UccApi,processorArchitecture="AMD64",type="win32",version="15.0.0.0".Definition is UccApi,processorArchitecture="x86",type="win32",version="15.0.0.0".Please use sxstrace.exe for detailed diagnosis. Error: (11/09/2014 04:44:21 AM) (Source: SideBySide) (EventID: 35) (User: )Description: Activation context generation failed for "UccApi,processorArchitecture="AMD64",type="win32",version="15.0.0.0"1".Error in manifest or policy file "UccApi,processorArchitecture="AMD64",type="win32",version="15.0.0.0"2" on line UccApi,processorArchitecture="AMD64",type="win32",version="15.0.0.0"3.Component identity found in manifest does not match the identity of the component requested.Reference is UccApi,processorArchitecture="AMD64",type="win32",version="15.0.0.0".Definition is UccApi,processorArchitecture="x86",type="win32",version="15.0.0.0".Please use sxstrace.exe for detailed diagnosis. Error: (11/08/2014 04:18:39 AM) (Source: SideBySide) (EventID: 35) (User: )Description: Activation context generation failed for "UccApi,processorArchitecture="AMD64",type="win32",version="15.0.0.0"1".Error in manifest or policy file "UccApi,processorArchitecture="AMD64",type="win32",version="15.0.0.0"2" on line UccApi,processorArchitecture="AMD64",type="win32",version="15.0.0.0"3.Component identity found in manifest does not match the identity of the component requested.Reference is UccApi,processorArchitecture="AMD64",type="win32",version="15.0.0.0".Definition is UccApi,processorArchitecture="x86",type="win32",version="15.0.0.0".Please use sxstrace.exe for detailed diagnosis. System errors:=============Error: (12/09/2014 10:47:04 AM) (Source: NETLOGON) (EventID: 3095) (User: )Description: This computer is configured as a member of a workgroup, not asa member of a domain. The Netlogon service does not need to run in thisconfiguration. Error: (12/09/2014 10:46:29 AM) (Source: DCOM) (EventID: 10010) (User: KARRIEANN-PC)Description: {9BA05972-F6A8-11CF-A442-00A0C90A8F39} Error: (11/26/2014 01:42:05 PM) (Source: BTHUSB) (EventID: 17) (User: )Description: The local Bluetooth adapter has failed in an undetermined manner and will not be used. The driver has been unloaded. Error: (11/25/2014 06:44:57 PM) (Source: NETLOGON) (EventID: 3095) (User: )Description: This computer is configured as a member of a workgroup, not asa member of a domain. The Netlogon service does not need to run in thisconfiguration. Error: (11/25/2014 06:44:20 PM) (Source: DCOM) (EventID: 10010) (User: KARRIEANN-PC)Description: {4545DEA0-2DFC-4906-A728-6D986BA399A9} Error: (11/25/2014 06:44:20 PM) (Source: DCOM) (EventID: 10010) (User: KARRIEANN-PC)Description: {4545DEA0-2DFC-4906-A728-6D986BA399A9} Error: (11/25/2014 06:42:47 PM) (Source: Microsoft-Windows-WindowsUpdateClient) (EventID: 20) (User: NT AUTHORITY)Description: Installation Failure: Windows failed to install the following update with error 0x80070643: Definition Update for Windows Defender - KB2267602 (Definition 1.189.706.0). Error: (11/20/2014 07:06:32 PM) (Source: NETLOGON) (EventID: 3095) (User: )Description: This computer is configured as a member of a workgroup, not asa member of a domain. The Netlogon service does not need to run in thisconfiguration. Error: (11/17/2014 05:26:46 PM) (Source: bowser) (EventID: 8003) (User: )Description: The master browser has received a server announcement from the computer JINTHEMIDDLE-PCthat believes that it is the master browser for the domain on transport NetBT_Tcpip_{214DB79A-5083-4661-BBC3-D902017297E9}.The master browser is stopping or an election is being forced. Error: (11/13/2014 00:13:56 PM) (Source: NETLOGON) (EventID: 3095) (User: )Description: This computer is configured as a member of a workgroup, not asa member of a domain. The Netlogon service does not need to run in thisconfiguration. Microsoft Office Sessions:=========================Error: (11/25/2014 10:54:41 PM) (Source: Application Error) (EventID: 1000) (User: )Description: chrome.exe37.0.2062.945409a477unknown0.0.0.000000000c00000051a9ad92815b801d00923c2e2de02C:\Program Files (x86)\SRWare Iron\chrome.exeunknown182ce37a-7539-11e4-825f-4ceb422624d2 Error: (11/25/2014 05:08:56 AM) (Source: Application Error) (EventID: 1000) (User: )Description: chrome.exe37.0.2062.945409a477chrome.dll37.0.2062.945409a41980000003004abb902e6801d008b0a1132c14C:\Program Files (x86)\SRWare Iron\chrome.exeC:\Program Files (x86)\SRWare Iron\chrome.dll35e343d3-74a4-11e4-825e-4ceb422624d2 Error: (11/25/2014 05:06:30 AM) (Source: Application Error) (EventID: 1000) (User: )Description: chrome.exe37.0.2062.945409a477chrome.dll37.0.2062.945409a41980000003004abb90b6801d005cf0ed3a05eC:\Program Files (x86)\SRWare Iron\chrome.exeC:\Program Files (x86)\SRWare Iron\chrome.dlldee39e0a-74a3-11e4-825e-4ceb422624d2 Error: (11/23/2014 03:00:29 AM) (Source: Microsoft-Windows-Defrag) (EventID: 257) (User: )Description: System ReservedThe parameter is incorrect. (0x80070057) Error: (11/21/2014 01:06:46 PM) (Source: Application Error) (EventID: 1000) (User: )Description: chrome.exe37.0.2062.945409a477chrome.dll37.0.2062.945409a41980000003004abb9016801d00538479fc3d6C:\Program Files (x86)\SRWare Iron\chrome.exeC:\Program Files (x86)\SRWare Iron\chrome.dll4c9d5159-71c2-11e4-825e-4ceb422624d2 Error: (11/18/2014 01:44:15 PM) (Source: Application Hang) (EventID: 1002) (User: )Description: backgroundTaskHost.exe6.3.9600.1638419e801d0034174481a0d4294967295C:\WINDOWS\syswow64\backgroundTaskHost.exe083d62d1-6f6c-11e4-825d-4ceb422624d2Microsoft.MicrosoftSolitaireCollection_2.4.1408.2701_x86__8wekyb3d8bbweApp Error: (11/12/2014 09:15:50 AM) (Source: SideBySide) (EventID: 35) (User: )Description: UccApi,processorArchitecture="AMD64",type="win32",version="15.0.0.0"UccApi,processorArchitecture="x86",type="win32",version="15.0.0.0"C:\Program Files\Microsoft Office 15\root\office15\lync.exe.ManifestC:\Program Files\Microsoft Office 15\root\office15\UccApi.DLL1 Error: (11/11/2014 05:23:13 AM) (Source: SideBySide) (EventID: 35) (User: )Description: UccApi,processorArchitecture="AMD64",type="win32",version="15.0.0.0"UccApi,processorArchitecture="x86",type="win32",version="15.0.0.0"C:\Program Files\Microsoft Office 15\root\office15\lync.exe.ManifestC:\Program Files\Microsoft Office 15\root\office15\UccApi.DLL1 Error: (11/09/2014 04:44:21 AM) (Source: SideBySide) (EventID: 35) (User: )Description: UccApi,processorArchitecture="AMD64",type="win32",version="15.0.0.0"UccApi,processorArchitecture="x86",type="win32",version="15.0.0.0"C:\Program Files\Microsoft Office 15\root\office15\lync.exe.ManifestC:\Program Files\Microsoft Office 15\root\office15\UccApi.DLL1 Error: (11/08/2014 04:18:39 AM) (Source: SideBySide) (EventID: 35) (User: )Description: UccApi,processorArchitecture="AMD64",type="win32",version="15.0.0.0"UccApi,processorArchitecture="x86",type="win32",version="15.0.0.0"C:\Program Files\Microsoft Office 15\root\office15\lync.exe.ManifestC:\Program Files\Microsoft Office 15\root\office15\UccApi.DLL1 ==================== Memory info =========================== Processor: Intel® Core i7-2670QM CPU @ 2.20GHzPercentage of memory in use: 82%Total physical RAM: 6050.05 MBAvailable physical RAM: 1040.8 MBTotal Pagefile: 16290.05 MBAvailable Pagefile: 8572.19 MBTotal Virtual: 131072 MBAvailable Virtual: 131071.85 MB ==================== Drives ================================ Drive c: () (Fixed) (Total:232.79 GB) (Free:182.47 GB) NTFSDrive e: (AHX) (CDROM) (Total:6.22 GB) (Free:0 GB) UDF ==================== MBR & Partition Table ================== ========================================================Disk: 0 (MBR Code: Windows 7 or 8) (Size: 232.9 GB) (Disk ID: 621FBF58)Partition 1: (Active) - (Size=100 MB) - (Type=07 NTFS)Partition 2: (Not Active) - (Size=232.8 GB) - (Type=07 NTFS) ==================== End Of Log ============================ ​Step 2: I really cannot tell what is legitimate. It reads as just a jumble of letters. I'm going to post the Notebook report and maybe you can tell what they are. I will wait before continuing with the cleaning portion. I'll also wait before proceeding to step 3. ​Comment: I used SRWare Iron browser most of the time. I do have a few extensions on it. -Turn Off The Lights- Adblock Plus- Ghostery- OneTab- Tabs Outliner I don't think any of them are causing problems. Thanks again, Adam! ~karrieann # AdwCleaner v4.105 - Report created 09/12/2014 at 23:55:25# Updated 08/12/2014 by Xplode# Database : 2014-12-08.2 [Live]# Operating System : Windows 8.1 Pro (64 bits)# Username : karrieann - KARRIEANN-PC# Running from : C:\Users\karrieann\Downloads\AdwCleaner.exe# Option : Scan ***** [ Services ] ***** ***** [ Files / Folders ] ***** ***** [ Scheduled Tasks ] ***** ***** [ Shortcuts ] ***** ***** [ Registry ] ***** ***** [ Browsers ] ***** -\\ Internet Explorer v11.0.9600.17416 -\\ Chromium v -\\ Opera v26.0.1656.32 [C:\Users\karrieann\AppData\Roaming\Opera Software\Opera Stable\preferences] - Found [Extension] : aaipilfmheplbcghignccoiiebekkdhe[C:\Users\karrieann\AppData\Roaming\Opera Software\Opera Stable\preferences] - Found [Extension] : elchiiiejkobdbblfejjkbphbddgmljf[C:\Users\karrieann\AppData\Roaming\Opera Software\Opera Stable\preferences] - Found [Extension] : ffhfoagmjcnkolneahbpagjcjjaeofbg[C:\Users\karrieann\AppData\Roaming\Opera Software\Opera Stable\preferences] - Found [Extension] : hjghiofiijcepdnocbgefbdlbckjfheg[C:\Users\karrieann\AppData\Roaming\Opera Software\Opera Stable\preferences] - Found [Extension] : iklgpchfbohgmghgfagediakopecfmbm[C:\Users\karrieann\AppData\Roaming\Opera Software\Opera Stable\preferences] - Found [Extension] : kfgaibfbmkjgmimhbbaikfnpkkjkpoan[C:\Users\karrieann\AppData\Roaming\Opera Software\Opera Stable\preferences] - Found [Extension] : lmnbobhffedhdhfpcjkjphcfpeeiocdn[C:\Users\karrieann\AppData\Roaming\Opera Software\Opera Stable\preferences] - Found [Extension] : kjpifmjicccpbkfjdkehimhgklfkbanh[C:\Users\karrieann\AppData\Roaming\Opera Software\Opera Stable\preferences] - Found [Extension] : hoidflomjnnnbiemmkjdjkkialmhbago[C:\Users\karrieann\AppData\Roaming\Opera Software\Opera Stable\preferences] - Found [Extension] : ekpibplnnkfdcafdpoekhoffegcajene[C:\Users\karrieann\AppData\Roaming\Opera Software\Opera Stable\preferences] - Found [Extension] : ipljmghelflfikejmgkmlmpjmehfjodc[C:\Users\karrieann\AppData\Roaming\Opera Software\Opera Stable\preferences] - Found [Extension] : ejddjnilmdncjilbfjgameihlklfpohp[C:\Users\karrieann\AppData\Roaming\Opera Software\Opera Stable\preferences] - Found [Extension] : eagomcfjiefffhpaejnlpjccikpipdoe ************************* AdwCleaner[R0].txt - [2480 octets] - [09/12/2014 12:13:32]AdwCleaner[R1].txt - [2400 octets] - [09/12/2014 23:55:25] ########## EOF - C:\AdwCleaner\AdwCleaner[R1].txt - [2460 octets] ##########

No one can help?

P1N, Hello and thank you for your reply. I did post in Malware Removal Help after poking around the site farther and finding the thread you noted. I hoped to be able to come back to this thread and delete it so I wouldn't have 2 running about the same issue, but I could not find a way to do that. I made sure to reference this so maybe someone could delete this one. Gonna hold tight for the moment and see if I get a reply in the Malware Removal Help area. I decided to open, update and run Malwarebytes and no issues were found. Also ran the diagnostics program and pasted the results. I did find some guides on other sites to get rid of this virus but I like this forum and trust the smarties here. I don't want to make things worse because as far as I can tell, my computer seems to be fine. But ... Thanks again !

Hi there. (I posted about thus already but didn't include the requested reports. I'm going to see if I can delete the other post. If I can't maybe a mod can.) It looks like I picked up something calling itself 'Open Software Updater' at Putlocker.is website. Searched and found a post from June where the forum deity known as MrCharlie, posted instructions for removal. I'm choosing to hold off and instead wait for answers from the heavens. I did do system restore back up and I saw that there is one from 2 days ago, as well. Haven't opened Malwarebytes. Nervous. It shows as version 1.0.1.711 when arrow hovers over file. update: I did open, update and scan using Malwarebytes. No problems found. Thanks for your help k Scan result of Farbar Recovery Scan Tool (FRST.txt) (x64) Version: 03-12-2014 Ran by karrieann (administrator) on KARRIEANN-PC on 05-12-2014 06:01:12 Running from C:\Users\karrieann\Downloads Loaded Profile: karrieann (Available profiles: karrieann) Platform: Windows 8.1 Pro (X64) OS Language: English (United States) Internet Explorer Version 11 Boot Mode: Normal Tutorial for Farbar Recovery Scan Tool: http://www.geekstogo.com/forum/topic/335081-frst-tutorial-how-to-use-farbar-recovery-scan-tool/ ==================== Processes (Whitelisted) ================= (If an entry is included in the fixlist, the process will be closed. The file will not be moved.) (AVAST Software) C:\Program Files\AVAST Software\Avast\AvastSvc.exe (Microsoft Corporation) C:\Program Files\Microsoft Office 15\ClientX64\officeclicktorun.exe (Intel Corporation) C:\Program Files (x86)\Intel\Bluetooth\ibtrksrv.exe (Microsoft Corporation) C:\Windows\System32\dasHost.exe (AVAST Software) C:\Program Files\AVAST Software\Avast\afwServ.exe (AVAST Software) C:\Program Files\AVAST Software\Avast\ng\ngservice.exe (Microsoft Corporation) C:\Windows\System32\SkyDrive.exe (Microsoft Corporation) C:\Windows\System32\SettingSyncHost.exe (Microsoft Corporation) C:\Windows\System32\dllhost.exe (Intel Corporation) C:\Windows\System32\igfxtray.exe (Intel Corporation) C:\Windows\System32\hkcmd.exe (Intel Corporation) C:\Windows\System32\igfxpers.exe (Motorola Solutions, Inc.) C:\Program Files (x86)\Intel\Bluetooth\devmonsrv.exe (Microsoft Corporation) C:\Windows\System32\rundll32.exe (Microsoft Corporation) C:\Windows\System32\StikyNot.exe (Motorola Solutions, Inc.) C:\Program Files (x86)\Intel\Bluetooth\obexsrv.exe (AVAST Software) C:\Program Files\AVAST Software\Avast\AvastUI.exe (Piriform Ltd) C:\Program Files\CCleaner\CCleaner64.exe (Avast Software) C:\Program Files\AVAST Software\Avast\ng\vbox\AvastVBoxSVC.exe (Malwarebytes Corporation) C:\Program Files (x86)\Malwarebytes Anti-Malware\mbam.exe (SRWare) C:\Program Files (x86)\SRWare Iron\chrome.exe (SRWare) C:\Program Files (x86)\SRWare Iron\chrome.exe (SRWare) C:\Program Files (x86)\SRWare Iron\chrome.exe (SRWare) C:\Program Files (x86)\SRWare Iron\chrome.exe (SRWare) C:\Program Files (x86)\SRWare Iron\chrome.exe (SRWare) C:\Program Files (x86)\SRWare Iron\chrome.exe (SRWare) C:\Program Files (x86)\SRWare Iron\chrome.exe (SRWare) C:\Program Files (x86)\SRWare Iron\chrome.exe (SRWare) C:\Program Files (x86)\SRWare Iron\chrome.exe (SRWare) C:\Program Files (x86)\SRWare Iron\chrome.exe (SRWare) C:\Program Files (x86)\SRWare Iron\chrome.exe (SRWare) C:\Program Files (x86)\SRWare Iron\chrome.exe (SRWare) C:\Program Files (x86)\SRWare Iron\chrome.exe (SRWare) C:\Program Files (x86)\SRWare Iron\chrome.exe (SRWare) C:\Program Files (x86)\SRWare Iron\chrome.exe (SRWare) C:\Program Files (x86)\SRWare Iron\chrome.exe (SRWare) C:\Program Files (x86)\SRWare Iron\chrome.exe (SRWare) C:\Program Files (x86)\SRWare Iron\chrome.exe (SRWare) C:\Program Files (x86)\SRWare Iron\chrome.exe (SRWare) C:\Program Files (x86)\SRWare Iron\chrome.exe (SRWare) C:\Program Files (x86)\SRWare Iron\chrome.exe (SRWare) C:\Program Files (x86)\SRWare Iron\chrome.exe (SRWare) C:\Program Files (x86)\SRWare Iron\chrome.exe (SRWare) C:\Program Files (x86)\SRWare Iron\chrome.exe (SRWare) C:\Program Files (x86)\SRWare Iron\chrome.exe (SRWare) C:\Program Files (x86)\SRWare Iron\chrome.exe (SRWare) C:\Program Files (x86)\SRWare Iron\chrome.exe (Microsoft Corporation) C:\Program Files\WindowsApps\microsoft.windowscommunicationsapps_17.5.9600.20689_x64__8wekyb3d8bbwe\livecomm.exe ==================== Registry (Whitelisted) ================== (If an entry is included in the fixlist, the registry item will be restored to default or removed. The file will not be moved.) HKLM\...\Run: [bTMTrayAgent] => rundll32.exe "C:\Program Files (x86)\Intel\Bluetooth\btmshellex.dll",TrayApp HKLM-x32\...\Run: [AvastUI.exe] => C:\Program Files\AVAST Software\Avast\AvastUI.exe [5226600 2014-11-25] (AVAST Software) Winlogon\Notify\igfxcui: C:\WINDOWS\system32\igfxdev.dll (Intel Corporation) HKU\S-1-5-21-3339143023-1024948520-1388139053-1000\...\Run: [RESTART_STICKY_NOTES] => C:\Windows\System32\StikyNot.exe [457728 2014-03-18] (Microsoft Corporation) HKU\S-1-5-21-3339143023-1024948520-1388139053-1000\...\Run: [CCleaner Monitoring] => C:\Program Files\CCleaner\CCleaner64.exe [6501656 2014-10-23] (Piriform Ltd) HKU\S-1-5-21-3339143023-1024948520-1388139053-1000\...\Run: [Google Update] => C:\Users\karrieann\AppData\Local\Google\Update\GoogleUpdate.exe [107912 2014-10-28] (Google Inc.) ShellIconOverlayIdentifiers: [00avast] -> {472083B0-C522-11CF-8763-00608CC02F24} => C:\Program Files\AVAST Software\Avast\ashShA64.dll (AVAST Software) ShellIconOverlayIdentifiers-x32: [ SkyDrivePro1 (ErrorConflict)] -> {8BA85C75-763B-4103-94EB-9470F12FE0F7} => C:\Program Files\Microsoft Office 15\root\Office15\GROOVEEX.DLL (Microsoft Corporation) ShellIconOverlayIdentifiers-x32: [ SkyDrivePro2 (SyncInProgress)] -> {CD55129A-B1A1-438E-A425-CEBC7DC684EE} => C:\Program Files\Microsoft Office 15\root\Office15\GROOVEEX.DLL (Microsoft Corporation) ShellIconOverlayIdentifiers-x32: [ SkyDrivePro3 (InSync)] -> {E768CD3B-BDDC-436D-9C13-E1B39CA257B1} => C:\Program Files\Microsoft Office 15\root\Office15\GROOVEEX.DLL (Microsoft Corporation) ==================== Internet (Whitelisted) ==================== (If an item is included in the fixlist, if it is a registry item it will be removed or restored to default.) HKU\S-1-5-21-3339143023-1024948520-1388139053-1000\Software\Microsoft\Internet Explorer\Main,Start Page Redirect Cache = http://www.msn.com/?ocid=iehp HKU\S-1-5-21-3339143023-1024948520-1388139053-1000\Software\Microsoft\Internet Explorer\Main,Start Page Redirect Cache_TIMESTAMP = 0x3F44D383ABF1CF01 HKU\S-1-5-21-3339143023-1024948520-1388139053-1000\Software\Microsoft\Internet Explorer\Main,Start Page Redirect Cache AcceptLangs = en-US,en;q=0.5 BHO: Lync Browser Helper -> {31D09BA0-12F5-4CCE-BE8A-2923E76605DA} -> C:\Program Files\Microsoft Office 15\root\VFS\ProgramFilesX64\Microsoft Office\Office15\OCHelper.dll (Microsoft Corporation) BHO: avast! Online Security -> {8E5E2654-AD2D-48bf-AC2D-D17F00898D06} -> C:\Program Files\AVAST Software\Avast\aswWebRepIE64.dll (AVAST Software) BHO: Microsoft SkyDrive Pro Browser Helper -> {D0498E0A-45B7-42AE-A9AA-ABA463DBD3BF} -> C:\Program Files\Microsoft Office 15\root\VFS\ProgramFilesX64\Microsoft Office\Office15\GROOVEEX.DLL (Microsoft Corporation) BHO-x32: Lync Browser Helper -> {31D09BA0-12F5-4CCE-BE8A-2923E76605DA} -> C:\Program Files\Microsoft Office 15\root\Office15\OCHelper.dll (Microsoft Corporation) BHO-x32: avast! Online Security -> {8E5E2654-AD2D-48bf-AC2D-D17F00898D06} -> C:\Program Files\AVAST Software\Avast\aswWebRepIE.dll (AVAST Software) BHO-x32: Microsoft SkyDrive Pro Browser Helper -> {D0498E0A-45B7-42AE-A9AA-ABA463DBD3BF} -> C:\Program Files\Microsoft Office 15\root\Office15\GROOVEEX.DLL (Microsoft Corporation) Handler-x32: osf - {D924BDC6-C83A-4BD5-90D0-095128A113D1} - C:\Program Files\Microsoft Office 15\root\Office15\MSOSB.DLL (Microsoft Corporation) Tcpip\Parameters: [DhcpNameServer] 192.168.3.1 FireFox: ======== FF Plugin: @adobe.com/FlashPlayer -> C:\WINDOWS\system32\Macromed\Flash\NPSWF64_15_0_0_239.dll () FF Plugin-x32: @adobe.com/FlashPlayer -> C:\WINDOWS\SysWOW64\Macromed\Flash\NPSWF32_15_0_0_239.dll () FF Plugin-x32: @microsoft.com/Lync,version=15.0 -> C:\Program Files\Microsoft Office 15\root\VFS\ProgramFilesX86\Mozilla Firefox\plugins\npmeetingjoinpluginoc.dll (Microsoft Corporation) FF Plugin-x32: @microsoft.com/SharePoint,version=14.0 -> C:\Program Files\Microsoft Office 15\root\Office15\NPSPWRAP.DLL (Microsoft Corporation) FF Plugin HKU\S-1-5-21-3339143023-1024948520-1388139053-1000: @Google.com/GoogleEarthPlugin -> C:\Users\karrieann\AppData\Local\Google\Google Earth\plugin\npgeplugin.dll (Google) FF Plugin HKU\S-1-5-21-3339143023-1024948520-1388139053-1000: @tools.google.com/Google Update;version=3 -> C:\Users\karrieann\AppData\Local\Google\Update\1.3.25.11\npGoogleUpdate3.dll (Google Inc.) FF Plugin HKU\S-1-5-21-3339143023-1024948520-1388139053-1000: @tools.google.com/Google Update;version=9 -> C:\Users\karrieann\AppData\Local\Google\Update\1.3.25.11\npGoogleUpdate3.dll (Google Inc.) FF HKLM-x32\...\Firefox\Extensions: [wrc@avast.com] - C:\Program Files\AVAST Software\Avast\WebRep\FF FF Extension: Avast Online Security - C:\Program Files\AVAST Software\Avast\WebRep\FF [2014-10-19] Chrome: ======= CHR HKLM-x32\...\Chrome\Extension: [gomekmidlodglbbmalcneegieacbdmki] - C:\Program Files\AVAST Software\Avast\WebRep\Chrome\aswWebRepChrome.crx [2014-11-25] ==================== Services (Whitelisted) ================= (If an entry is included in the fixlist, the service will be removed from the registry. The file will not be moved unless listed separately.) R2 avast! Antivirus; C:\Program Files\AVAST Software\Avast\AvastSvc.exe [50344 2014-11-25] (AVAST Software) R2 avast! Firewall; C:\Program Files\AVAST Software\Avast\afwServ.exe [104416 2014-11-25] (AVAST Software) R3 AvastVBoxSvc; C:\Program Files\AVAST Software\Avast\ng\vbox\AvastVBoxSVC.exe [4012248 2014-11-25] (Avast Software) R2 ClickToRunSvc; C:\Program Files\Microsoft Office 15\ClientX64\OfficeClickToRun.exe [2443960 2014-10-30] (Microsoft Corporation) R2 Intel® Wireless Bluetooth® 4.0 Radio Management; C:\Program Files (x86)\Intel\Bluetooth\ibtrksrv.exe [157128 2013-09-18] (Intel Corporation) S3 WdNisSvc; C:\Program Files\Windows Defender\NisSrv.exe [368632 2014-09-21] (Microsoft Corporation) S3 WinDefend; C:\Program Files\Windows Defender\MsMpEng.exe [23792 2014-09-21] (Microsoft Corporation) ==================== Drivers (Whitelisted) ==================== (If an entry is included in the fixlist, the service will be removed from the registry. The file will not be moved unless listed separately.) R2 aswHwid; C:\Windows\system32\drivers\aswHwid.sys [29208 2014-11-25] () R1 aswKbd; C:\Windows\system32\drivers\aswKbd.sys [28184 2014-11-25] (AVAST Software) R2 aswMonFlt; C:\Windows\system32\drivers\aswMonFlt.sys [83280 2014-11-25] (AVAST Software) R0 aswNdisFlt; C:\Windows\System32\DRIVERS\aswNdisFlt.sys [449936 2014-11-25] (AVAST Software) R1 aswRdr; C:\Windows\system32\drivers\aswRdr2.sys [93568 2014-11-25] (AVAST Software) R0 aswRvrt; C:\Windows\System32\Drivers\aswRvrt.sys [65776 2014-11-25] () R1 aswSnx; C:\Windows\system32\drivers\aswSnx.sys [1050432 2014-11-25] (AVAST Software) R1 aswSP; C:\Windows\system32\drivers\aswSP.sys [436624 2014-11-25] (AVAST Software) R2 aswStm; C:\Windows\system32\drivers\aswStm.sys [116728 2014-11-25] (AVAST Software) R0 aswVmm; C:\Windows\System32\Drivers\aswVmm.sys [267632 2014-11-25] () S3 btmaux; C:\Windows\system32\DRIVERS\btmaux.sys [140600 2013-07-22] (Motorola Solutions, Inc.) S3 btmhsf; C:\Windows\system32\DRIVERS\btmhsf.sys [1390904 2013-10-15] (Motorola Solutions, Inc.) R3 MBAMSwissArmy; C:\WINDOWS\system32\drivers\MBAMSwissArmy.sys [129752 2014-12-05] (Malwarebytes Corporation) R2 VBoxAswDrv; C:\Program Files\AVAST Software\Avast\ng\vbox\VBoxAswDrv.sys [271752 2014-11-25] (Avast Software) S3 WdNisDrv; C:\Windows\System32\Drivers\WdNisDrv.sys [114496 2014-09-21] (Microsoft Corporation) ==================== NetSvcs (Whitelisted) =================== (If an item is included in the fixlist, it will be removed from the registry. Any associated file could be listed separately to be moved.) ==================== One Month Created Files and Folders ======== (If an entry is included in the fixlist, the file\folder will be moved.) 2014-12-05 06:01 - 2014-12-05 06:01 - 00000000 ____D () C:\FRST 2014-12-05 05:59 - 2014-12-05 06:00 - 02117632 _____ (Farbar) C:\Users\karrieann\Downloads\FRST64.exe 2014-12-05 05:50 - 2014-12-05 05:50 - 20447072 _____ (Malwarebytes Corporation ) C:\Users\karrieann\Downloads\mbam-setup-2.0.4.1028 (2).exe 2014-12-05 05:38 - 2014-12-05 05:38 - 20447072 _____ (Malwarebytes Corporation ) C:\Users\karrieann\Downloads\mbam-setup-2.0.4.1028 (1).exe 2014-12-05 05:29 - 2014-12-05 05:29 - 20447072 _____ (Malwarebytes Corporation ) C:\Users\karrieann\Downloads\mbam-setup-2.0.4.1028.exe 2014-12-05 05:28 - 2014-12-05 06:01 - 00011663 _____ () C:\Users\karrieann\Downloads\FRST.txt 2014-12-04 22:54 - 2014-12-04 22:54 - 05162080 _____ (Piriform Ltd) C:\Users\karrieann\Downloads\ccsetup500.exe 2014-12-02 02:10 - 2014-12-02 02:10 - 00000216 _____ () C:\Users\karrieann\Downloads\clip_handelman_note.asx 2014-11-25 18:54 - 2014-11-25 18:54 - 00000247 _____ () C:\WINDOWS\system32\2014-11-26-02-54-20.077-aswFe.exe-2244.log 2014-11-25 18:48 - 2014-11-25 18:54 - 00000247 _____ () C:\WINDOWS\system32\2014-11-26-02-48-30.066-aswFe.exe-848.log 2014-11-25 18:48 - 2014-11-25 18:48 - 00000197 _____ () C:\WINDOWS\system32\2014-11-26-02-48-29.036-AvastVBoxSVC.exe-968.log 2014-11-25 18:42 - 2014-10-30 03:25 - 00275080 ____N (Microsoft Corporation) C:\WINDOWS\system32\MpSigStub.exe 2014-11-25 18:41 - 2014-11-25 18:41 - 00449936 _____ (AVAST Software) C:\WINDOWS\system32\Drivers\aswNdisFlt.sys 2014-11-25 18:41 - 2014-11-25 18:41 - 00364512 _____ (AVAST Software) C:\WINDOWS\system32\aswBoot.exe 2014-11-25 18:41 - 2014-11-25 18:41 - 00043152 _____ (AVAST Software) C:\WINDOWS\avastSS.scr 2014-11-20 00:35 - 2014-11-20 00:35 - 00034799 _____ () C:\Users\karrieann\Downloads\calendar.1009347.ics 2014-11-18 18:22 - 2014-11-09 15:19 - 00991232 _____ (Microsoft Corporation) C:\WINDOWS\system32\kerberos.dll 2014-11-18 18:22 - 2014-11-09 15:19 - 00806400 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\kerberos.dll 2014-11-18 18:22 - 2014-11-09 15:18 - 00259584 _____ (Microsoft Corporation) C:\WINDOWS\system32\pku2u.dll 2014-11-18 18:22 - 2014-11-09 15:18 - 00208896 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\pku2u.dll 2014-11-16 14:26 - 2014-11-16 14:26 - 00508416 _____ () C:\Users\karrieann\Downloads\Therapeutic_Communication.ppt 2014-11-11 22:16 - 2014-09-26 23:13 - 00104336 _____ (Microsoft Corporation) C:\WINDOWS\system32\ncryptsslp.dll 2014-11-11 22:16 - 2014-09-26 21:24 - 00088800 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\ncryptsslp.dll 2014-11-11 22:16 - 2014-09-26 19:38 - 00426496 _____ (Microsoft Corporation) C:\WINDOWS\system32\schannel.dll 2014-11-11 22:16 - 2014-09-26 19:30 - 00185856 _____ (Microsoft Corporation) C:\WINDOWS\system32\dpapisrv.dll 2014-11-11 22:16 - 2014-09-26 19:17 - 00357376 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\schannel.dll 2014-11-11 22:15 - 2014-10-09 17:58 - 00177472 _____ (Microsoft Corporation) C:\WINDOWS\system32\Drivers\ksecpkg.sys 2014-11-11 22:15 - 2014-10-09 17:58 - 00027456 _____ (Microsoft Corporation) C:\WINDOWS\system32\Drivers\rdpvideominiport.sys 2014-11-11 22:15 - 2014-10-09 17:44 - 00563976 _____ (Microsoft Corporation) C:\WINDOWS\system32\Drivers\cng.sys 2014-11-11 22:15 - 2014-10-07 23:37 - 00736768 _____ (Microsoft Corporation) C:\WINDOWS\system32\adtschema.dll 2014-11-11 22:15 - 2014-10-07 23:37 - 00154112 _____ (Microsoft Corporation) C:\WINDOWS\system32\msaudite.dll 2014-11-11 22:15 - 2014-10-07 23:34 - 00131584 _____ (Microsoft Corporation) C:\WINDOWS\system32\rdpudd.dll 2014-11-11 22:15 - 2014-10-07 23:24 - 00040448 _____ (Microsoft Corporation) C:\WINDOWS\system32\rfxvmt.dll 2014-11-11 22:15 - 2014-10-07 22:56 - 00445440 _____ (Microsoft Corporation) C:\WINDOWS\system32\certcli.dll 2014-11-11 22:15 - 2014-10-07 22:51 - 00736768 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\adtschema.dll 2014-11-11 22:15 - 2014-10-07 22:51 - 00154112 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\msaudite.dll 2014-11-11 22:15 - 2014-10-07 22:18 - 00324096 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\certcli.dll 2014-11-11 22:15 - 2014-10-07 22:17 - 01441792 _____ (Microsoft Corporation) C:\WINDOWS\system32\lsasrv.dll 2014-11-11 22:15 - 2014-10-07 21:23 - 03547648 _____ (Microsoft Corporation) C:\WINDOWS\system32\rdpcorets.dll 2014-11-11 22:14 - 2014-10-18 01:55 - 00055776 _____ (Microsoft Corporation) C:\WINDOWS\system32\wuauclt.exe 2014-11-11 22:14 - 2014-10-18 00:09 - 00060416 _____ (Microsoft Corporation) C:\WINDOWS\system32\wups.dll 2014-11-11 22:14 - 2014-10-18 00:09 - 00051712 _____ (Microsoft Corporation) C:\WINDOWS\system32\wups2.dll 2014-11-11 22:14 - 2014-10-17 23:25 - 00025600 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\wups.dll 2014-11-11 22:14 - 2014-10-17 22:50 - 00017408 _____ (Microsoft Corporation) C:\WINDOWS\system32\wuaext.dll 2014-11-11 22:14 - 2014-10-17 22:38 - 03557376 _____ (Microsoft Corporation) C:\WINDOWS\system32\wuaueng.dll 2014-11-11 22:14 - 2014-10-17 22:27 - 00035840 _____ (Microsoft Corporation) C:\WINDOWS\system32\wuapp.exe 2014-11-11 22:14 - 2014-10-17 22:26 - 00140288 _____ (Microsoft Corporation) C:\WINDOWS\system32\wuwebv.dll 2014-11-11 22:14 - 2014-10-17 22:23 - 00407552 _____ (Microsoft Corporation) C:\WINDOWS\system32\WUSettingsProvider.dll 2014-11-11 22:14 - 2014-10-17 22:23 - 00095744 _____ (Microsoft Corporation) C:\WINDOWS\system32\wudriver.dll 2014-11-11 22:14 - 2014-10-17 22:21 - 00894976 _____ (Microsoft Corporation) C:\WINDOWS\system32\wuapi.dll 2014-11-11 22:14 - 2014-10-17 22:20 - 01714176 _____ (Microsoft Corporation) C:\WINDOWS\system32\wucltux.dll 2014-11-11 22:14 - 2014-10-17 22:14 - 00124928 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\wuwebv.dll 2014-11-11 22:14 - 2014-10-17 22:14 - 00029696 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\wuapp.exe 2014-11-11 22:14 - 2014-10-17 22:12 - 00081920 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\wudriver.dll 2014-11-11 22:14 - 2014-10-17 22:11 - 00723968 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\wuapi.dll 2014-11-11 22:14 - 2014-10-12 18:33 - 00116032 _____ (Microsoft Corporation) C:\WINDOWS\system32\consent.exe 2014-11-11 22:14 - 2014-10-10 16:58 - 03320320 _____ (Microsoft Corporation) C:\WINDOWS\system32\msi.dll 2014-11-11 22:14 - 2014-10-10 16:53 - 03607040 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\msi.dll 2014-11-11 22:14 - 2014-10-07 23:30 - 00110080 _____ (Microsoft Corporation) C:\WINDOWS\system32\appinfo.dll 2014-11-11 22:14 - 2014-10-07 23:09 - 00428032 _____ (Microsoft Corporation) C:\WINDOWS\system32\msihnd.dll 2014-11-11 22:14 - 2014-10-07 22:27 - 00325120 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\msihnd.dll 2014-11-11 22:14 - 2014-10-07 21:32 - 02773504 _____ (Microsoft Corporation) C:\WINDOWS\system32\authui.dll 2014-11-11 22:14 - 2014-10-07 21:19 - 02459136 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\authui.dll 2014-11-11 22:14 - 2014-09-21 20:38 - 01519488 _____ (Microsoft Corporation) C:\WINDOWS\system32\user32.dll 2014-11-11 22:14 - 2014-09-21 19:06 - 00258368 _____ (Microsoft Corporation) C:\WINDOWS\system32\Drivers\WdFilter.sys 2014-11-11 22:14 - 2014-09-21 19:06 - 00114496 _____ (Microsoft Corporation) C:\WINDOWS\system32\Drivers\WdNisDrv.sys 2014-11-11 22:14 - 2014-09-21 18:49 - 00035320 _____ (Microsoft Corporation) C:\WINDOWS\system32\Drivers\WdBoot.sys 2014-11-11 22:14 - 2014-09-18 16:16 - 01346048 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\user32.dll 2014-11-11 22:14 - 2014-09-02 14:08 - 00014336 _____ (Microsoft Corporation) C:\WINDOWS\system32\winshfhc.dll 2014-11-11 22:14 - 2014-09-02 14:08 - 00012800 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\winshfhc.dll 2014-11-11 22:13 - 2014-10-30 21:28 - 25110016 _____ (Microsoft Corporation) C:\WINDOWS\system32\mshtml.dll 2014-11-11 22:13 - 2014-10-30 19:59 - 14390272 _____ (Microsoft Corporation) C:\WINDOWS\system32\ieframe.dll 2014-11-11 22:13 - 2014-10-30 19:42 - 19781632 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\mshtml.dll 2014-11-11 22:13 - 2014-10-30 18:30 - 12819456 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\ieframe.dll 2014-11-11 22:12 - 2014-11-04 15:38 - 00228864 _____ (Microsoft Corporation) C:\WINDOWS\system32\aepdu.dll 2014-11-11 22:12 - 2014-11-03 16:10 - 00304128 _____ (Microsoft Corporation) C:\WINDOWS\system32\generaltel.dll 2014-11-11 22:12 - 2014-10-30 21:12 - 00143872 _____ (Microsoft Corporation) C:\WINDOWS\system32\wextract.exe 2014-11-11 22:12 - 2014-10-30 21:12 - 00013824 _____ (Microsoft Corporation) C:\WINDOWS\system32\mshta.exe 2014-11-11 22:12 - 2014-10-30 21:10 - 00167424 _____ (Microsoft Corporation) C:\WINDOWS\system32\iexpress.exe 2014-11-11 22:12 - 2014-10-30 21:09 - 00064512 _____ (Microsoft Corporation) C:\WINDOWS\system32\pngfilt.dll 2014-11-11 22:12 - 2014-10-30 21:08 - 00012800 _____ (Microsoft Corporation) C:\WINDOWS\system32\msfeedssync.exe 2014-11-11 22:12 - 2014-10-30 21:06 - 00580096 _____ (Microsoft Corporation) C:\WINDOWS\system32\vbscript.dll 2014-11-11 22:12 - 2014-10-30 21:06 - 00237568 _____ (Microsoft Corporation) C:\WINDOWS\system32\url.dll 2014-11-11 22:12 - 2014-10-30 21:06 - 00066560 _____ (Microsoft Corporation) C:\WINDOWS\system32\iesetup.dll 2014-11-11 22:12 - 2014-10-30 21:06 - 00048640 _____ (Microsoft Corporation) C:\WINDOWS\system32\ieetwproxystub.dll 2014-11-11 22:12 - 2014-10-30 21:05 - 02884096 _____ (Microsoft Corporation) C:\WINDOWS\system32\iertutil.dll 2014-11-11 22:12 - 2014-10-30 21:05 - 00417280 _____ (Microsoft Corporation) C:\WINDOWS\system32\html.iec 2014-11-11 22:12 - 2014-10-30 21:04 - 00088064 _____ (Microsoft Corporation) C:\WINDOWS\system32\MshtmlDac.dll 2014-11-11 22:12 - 2014-10-30 20:57 - 00054784 _____ (Microsoft Corporation) C:\WINDOWS\system32\jsproxy.dll 2014-11-11 22:12 - 2014-10-30 20:56 - 00034304 _____ (Microsoft Corporation) C:\WINDOWS\system32\iernonce.dll 2014-11-11 22:12 - 2014-10-30 20:54 - 00132096 _____ (Microsoft Corporation) C:\WINDOWS\system32\IEAdvpack.dll 2014-11-11 22:12 - 2014-10-30 20:53 - 00633856 _____ (Microsoft Corporation) C:\WINDOWS\system32\ieui.dll 2014-11-11 22:12 - 2014-10-30 20:53 - 00098816 _____ (Microsoft Corporation) C:\WINDOWS\system32\aepic.dll 2014-11-11 22:12 - 2014-10-30 20:52 - 00108544 _____ (Microsoft Corporation) C:\WINDOWS\system32\hlink.dll 2014-11-11 22:12 - 2014-10-30 20:51 - 00812544 _____ (Microsoft Corporation) C:\WINDOWS\system32\jscript.dll 2014-11-11 22:12 - 2014-10-30 20:51 - 00144384 _____ (Microsoft Corporation) C:\WINDOWS\system32\ieUnatt.exe 2014-11-11 22:12 - 2014-10-30 20:51 - 00114688 _____ (Microsoft Corporation) C:\WINDOWS\system32\ieetwcollector.exe 2014-11-11 22:12 - 2014-10-30 20:50 - 06040064 _____ (Microsoft Corporation) C:\WINDOWS\system32\jscript9.dll 2014-11-11 22:12 - 2014-10-30 20:50 - 00814080 _____ (Microsoft Corporation) C:\WINDOWS\system32\jscript9diag.dll 2014-11-11 22:12 - 2014-10-30 20:49 - 00537088 _____ (Microsoft Corporation) C:\WINDOWS\system32\aeinv.dll 2014-11-11 22:12 - 2014-10-30 20:40 - 00033280 _____ (Microsoft Corporation) C:\WINDOWS\system32\licmgr10.dll 2014-11-11 22:12 - 2014-10-30 20:38 - 00490496 _____ (Microsoft Corporation) C:\WINDOWS\system32\dxtmsft.dll 2014-11-11 22:12 - 2014-10-30 20:30 - 00077824 _____ (Microsoft Corporation) C:\WINDOWS\system32\JavaScriptCollectionAgent.dll 2014-11-11 22:12 - 2014-10-30 20:29 - 00111616 _____ (Microsoft Corporation) C:\WINDOWS\system32\iesysprep.dll 2014-11-11 22:12 - 2014-10-30 20:29 - 00087552 _____ (Microsoft Corporation) C:\WINDOWS\system32\tdc.ocx 2014-11-11 22:12 - 2014-10-30 20:28 - 00107520 _____ (Microsoft Corporation) C:\WINDOWS\system32\inseng.dll 2014-11-11 22:12 - 2014-10-30 20:25 - 00199680 _____ (Microsoft Corporation) C:\WINDOWS\system32\msrating.dll 2014-11-11 22:12 - 2014-10-30 20:24 - 00391168 _____ (Microsoft Corporation) C:\WINDOWS\system32\devinv.dll 2014-11-11 22:12 - 2014-10-30 20:24 - 00092160 _____ (Microsoft Corporation) C:\WINDOWS\system32\mshtmled.dll 2014-11-11 22:12 - 2014-10-30 20:24 - 00060416 _____ (Microsoft Corporation) C:\WINDOWS\system32\msfeedsbs.dll 2014-11-11 22:12 - 2014-10-30 20:23 - 00145408 _____ (Microsoft Corporation) C:\WINDOWS\system32\iepeers.dll 2014-11-11 22:12 - 2014-10-30 20:21 - 00316928 _____ (Microsoft Corporation) C:\WINDOWS\system32\dxtrans.dll 2014-11-11 22:12 - 2014-10-30 20:19 - 00152064 _____ (Microsoft Corporation) C:\WINDOWS\system32\occache.dll 2014-11-11 22:12 - 2014-10-30 20:15 - 01032704 _____ (Microsoft Corporation) C:\WINDOWS\system32\inetcomm.dll 2014-11-11 22:12 - 2014-10-30 20:08 - 00262144 _____ (Microsoft Corporation) C:\WINDOWS\system32\webcheck.dll 2014-11-11 22:12 - 2014-10-30 20:06 - 00372736 _____ (Microsoft Corporation) C:\WINDOWS\system32\iedkcs32.dll 2014-11-11 22:12 - 2014-10-30 20:05 - 00800768 _____ (Microsoft Corporation) C:\WINDOWS\system32\msfeeds.dll 2014-11-11 22:12 - 2014-10-30 20:05 - 00716800 _____ (Microsoft Corporation) C:\WINDOWS\system32\ie4uinit.exe 2014-11-11 22:12 - 2014-10-30 20:03 - 02124288 _____ (Microsoft Corporation) C:\WINDOWS\system32\inetcpl.cpl 2014-11-11 22:12 - 2014-10-30 19:45 - 02365440 _____ (Microsoft Corporation) C:\WINDOWS\system32\wininet.dll 2014-11-11 22:12 - 2014-10-30 19:44 - 02865152 _____ (Microsoft Corporation) C:\WINDOWS\system32\actxprxy.dll 2014-11-11 22:12 - 2014-10-30 19:42 - 00051200 _____ (Microsoft Corporation) C:\WINDOWS\system32\imgutil.dll 2014-11-11 22:12 - 2014-10-30 19:32 - 01550336 _____ (Microsoft Corporation) C:\WINDOWS\system32\urlmon.dll 2014-11-11 22:12 - 2014-10-30 19:28 - 00137728 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\wextract.exe 2014-11-11 22:12 - 2014-10-30 19:28 - 00012800 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\mshta.exe 2014-11-11 22:12 - 2014-10-30 19:27 - 00152064 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\iexpress.exe 2014-11-11 22:12 - 2014-10-30 19:26 - 00057344 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\pngfilt.dll 2014-11-11 22:12 - 2014-10-30 19:25 - 00011264 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\msfeedssync.exe 2014-11-11 22:12 - 2014-10-30 19:24 - 00501248 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\vbscript.dll 2014-11-11 22:12 - 2014-10-30 19:24 - 00235520 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\url.dll 2014-11-11 22:12 - 2014-10-30 19:24 - 00062464 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\iesetup.dll 2014-11-11 22:12 - 2014-10-30 19:23 - 00340992 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\html.iec 2014-11-11 22:12 - 2014-10-30 19:23 - 00047616 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\ieetwproxystub.dll 2014-11-11 22:12 - 2014-10-30 19:22 - 00064000 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\MshtmlDac.dll 2014-11-11 22:12 - 2014-10-30 19:20 - 00799232 _____ (Microsoft Corporation) C:\WINDOWS\system32\ieapfltr.dll 2014-11-11 22:12 - 2014-10-30 19:18 - 02277376 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\iertutil.dll 2014-11-11 22:12 - 2014-10-30 19:16 - 00047104 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\jsproxy.dll 2014-11-11 22:12 - 2014-10-30 19:15 - 00030720 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\iernonce.dll 2014-11-11 22:12 - 2014-10-30 19:14 - 00112128 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\IEAdvpack.dll 2014-11-11 22:12 - 2014-10-30 19:13 - 00478208 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\ieui.dll 2014-11-11 22:12 - 2014-10-30 19:13 - 00099328 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\hlink.dll 2014-11-11 22:12 - 2014-10-30 19:12 - 00661504 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\jscript.dll 2014-11-11 22:12 - 2014-10-30 19:12 - 00115712 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\ieUnatt.exe 2014-11-11 22:12 - 2014-10-30 19:11 - 00620032 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\jscript9diag.dll 2014-11-11 22:12 - 2014-10-30 19:03 - 00027136 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\licmgr10.dll 2014-11-11 22:12 - 2014-10-30 19:02 - 00418304 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\dxtmsft.dll 2014-11-11 22:12 - 2014-10-30 18:57 - 00060416 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\JavaScriptCollectionAgent.dll 2014-11-11 22:12 - 2014-10-30 18:56 - 00091136 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\inseng.dll 2014-11-11 22:12 - 2014-10-30 18:56 - 00090624 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\iesysprep.dll 2014-11-11 22:12 - 2014-10-30 18:56 - 00073216 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\tdc.ocx 2014-11-11 22:12 - 2014-10-30 18:53 - 00168960 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\msrating.dll 2014-11-11 22:12 - 2014-10-30 18:53 - 00052736 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\msfeedsbs.dll 2014-11-11 22:12 - 2014-10-30 18:52 - 00076288 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\mshtmled.dll 2014-11-11 22:12 - 2014-10-30 18:51 - 00128000 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\iepeers.dll 2014-11-11 22:12 - 2014-10-30 18:50 - 00285696 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\dxtrans.dll 2014-11-11 22:12 - 2014-10-30 18:48 - 00130048 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\occache.dll 2014-11-11 22:12 - 2014-10-30 18:46 - 04298240 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\jscript9.dll 2014-11-11 22:12 - 2014-10-30 18:46 - 00880128 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\inetcomm.dll 2014-11-11 22:12 - 2014-10-30 18:42 - 00230400 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\webcheck.dll 2014-11-11 22:12 - 2014-10-30 18:40 - 00688640 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\msfeeds.dll 2014-11-11 22:12 - 2014-10-30 18:40 - 00325632 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\iedkcs32.dll 2014-11-11 22:12 - 2014-10-30 18:39 - 02051072 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\inetcpl.cpl 2014-11-11 22:12 - 2014-10-30 18:26 - 01042944 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\actxprxy.dll 2014-11-11 22:12 - 2014-10-30 18:24 - 00040448 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\imgutil.dll 2014-11-11 22:12 - 2014-10-30 18:17 - 01892864 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\wininet.dll 2014-11-11 22:12 - 2014-10-30 18:13 - 01310208 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\urlmon.dll 2014-11-11 22:12 - 2014-10-30 18:11 - 00708096 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\ieapfltr.dll 2014-11-11 22:12 - 2014-10-22 21:48 - 00081408 _____ (Microsoft Corporation) C:\WINDOWS\system32\packager.dll 2014-11-11 22:12 - 2014-10-22 21:05 - 00072192 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\packager.dll 2014-11-11 22:12 - 2014-10-16 23:01 - 00789184 _____ (Microsoft Corporation) C:\WINDOWS\system32\oleaut32.dll 2014-11-11 22:12 - 2014-10-16 22:58 - 00602768 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\oleaut32.dll 2014-11-11 22:12 - 2014-10-06 22:28 - 00500016 _____ (Microsoft Corporation) C:\WINDOWS\system32\AudioSes.dll 2014-11-11 22:12 - 2014-10-06 22:27 - 00482872 _____ (Microsoft Corporation) C:\WINDOWS\system32\AudioEng.dll 2014-11-11 22:12 - 2014-10-06 22:27 - 00394120 _____ (Microsoft Corporation) C:\WINDOWS\system32\AUDIOKSE.dll 2014-11-11 22:12 - 2014-10-06 22:27 - 00272248 _____ (Microsoft Corporation) C:\WINDOWS\system32\audiodg.exe 2014-11-11 22:12 - 2014-10-06 22:27 - 00108432 _____ (Microsoft Corporation) C:\WINDOWS\system32\EncDump.dll 2014-11-11 22:12 - 2014-10-06 19:34 - 00370424 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\AudioSes.dll 2014-11-11 22:12 - 2014-10-06 19:34 - 00344536 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\AUDIOKSE.dll 2014-11-11 22:12 - 2014-10-06 19:33 - 00424544 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\AudioEng.dll 2014-11-11 22:12 - 2014-10-06 19:30 - 04182016 _____ (Microsoft Corporation) C:\WINDOWS\system32\win32k.sys 2014-11-11 22:12 - 2014-10-06 17:54 - 00226304 _____ (Microsoft Corporation) C:\WINDOWS\system32\AudioEndpointBuilder.dll 2014-11-11 22:12 - 2014-10-06 17:46 - 00911360 _____ (Microsoft Corporation) C:\WINDOWS\system32\audiosrv.dll 2014-11-11 22:12 - 2014-08-22 21:18 - 02149376 _____ (Microsoft Corporation) C:\WINDOWS\system32\msxml3.dll 2014-11-11 22:12 - 2014-08-22 21:03 - 01346048 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\msxml3.dll 2014-11-11 11:11 - 2014-11-11 11:11 - 00062027 _____ () C:\Users\karrieann\Downloads\U.S. Bank Prepaid Online Banking Agreement 2014-11-09 22:36 - 2014-11-09 22:36 - 00147969 _____ () C:\Users\karrieann\Documents\FOR POLICE, ACCREDITATION A GOOD STEP LONG OVERDUE - spokane ProQuest.htm 2014-11-09 22:36 - 2014-11-09 22:36 - 00000000 ____D () C:\Users\karrieann\Documents\FOR POLICE, ACCREDITATION A GOOD STEP LONG OVERDUE - spokane ProQuest_files 2014-11-09 21:57 - 2014-11-09 21:57 - 00018317 _____ () C:\Users\karrieann\Documents\watched cops polite cops.htm 2014-11-09 21:57 - 2014-11-09 21:57 - 00000000 ____D () C:\Users\karrieann\Documents\watched cops polite cops_files 2014-11-07 18:05 - 2014-11-07 18:05 - 00114176 _____ () C:\Users\karrieann\Downloads\IT_successes_and_challenges_in_opening_a.ppt 2014-11-06 11:44 - 2014-11-06 11:44 - 00000000 ____H () C:\WINDOWS\system32\Drivers\Msft_User_WpdFs_01_11_00.Wdf ==================== One Month Modified Files and Folders ======= (If an entry is included in the fixlist, the file\folder will be moved.) 2014-12-05 06:00 - 2013-08-22 07:36 - 00000000 ____D () C:\WINDOWS\system32\sru 2014-12-05 05:54 - 2014-10-19 01:01 - 00003598 _____ () C:\WINDOWS\System32\Tasks\Optimize Start Menu Cache Files-S-1-5-21-3339143023-1024948520-1388139053-1000 2014-12-05 05:49 - 2014-10-28 00:57 - 00129752 _____ (Malwarebytes Corporation) C:\WINDOWS\system32\Drivers\MBAMSwissArmy.sys 2014-12-05 05:49 - 2014-10-28 00:57 - 00001118 _____ () C:\Users\Public\Desktop\Malwarebytes Anti-Malware.lnk 2014-12-05 05:49 - 2014-10-28 00:57 - 00000000 ____D () C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Malwarebytes Anti-Malware 2014-12-05 05:49 - 2014-10-28 00:57 - 00000000 ____D () C:\Program Files (x86)\Malwarebytes Anti-Malware 2014-12-05 05:34 - 2014-10-28 03:24 - 00000950 _____ () C:\WINDOWS\Tasks\GoogleUpdateTaskUserS-1-5-21-3339143023-1024948520-1388139053-1000UA.job 2014-12-05 05:33 - 2014-10-19 01:57 - 00000830 _____ () C:\WINDOWS\Tasks\Adobe Flash Player Updater.job 2014-12-05 04:38 - 2014-10-19 00:32 - 01075805 _____ () C:\WINDOWS\WindowsUpdate.log 2014-12-05 04:37 - 2014-10-20 07:31 - 00094208 ___SH () C:\Users\karrieann\Downloads\Thumbs.db 2014-12-05 00:50 - 2014-10-19 01:03 - 00003958 _____ () C:\WINDOWS\System32\Tasks\User_Feed_Synchronization-{37F3BDFE-46C4-4FF4-AB79-9C330533AB29} 2014-12-04 19:34 - 2014-10-28 03:24 - 00000898 _____ () C:\WINDOWS\Tasks\GoogleUpdateTaskUserS-1-5-21-3339143023-1024948520-1388139053-1000Core.job 2014-12-04 11:24 - 2014-03-18 02:04 - 00818732 _____ () C:\WINDOWS\system32\PerfStringBackup.INI 2014-12-04 11:21 - 2013-08-22 06:46 - 00036346 _____ () C:\WINDOWS\setupact.log 2014-12-03 22:55 - 2014-10-26 21:53 - 00003838 _____ () C:\WINDOWS\System32\Tasks\Opera scheduled Autoupdate 1414389187 2014-12-03 22:55 - 2014-10-26 21:53 - 00001057 _____ () C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Opera.lnk 2014-12-03 22:55 - 2014-10-26 21:53 - 00000000 ____D () C:\Program Files (x86)\Opera 2014-12-01 20:49 - 2013-08-22 07:36 - 00000000 ____D () C:\WINDOWS\AppReadiness 2014-11-25 18:45 - 2014-10-19 00:57 - 00000000 ___DO () C:\Users\karrieann\OneDrive 2014-11-25 18:44 - 2014-03-18 01:54 - 00012182 _____ () C:\WINDOWS\PFRO.log 2014-11-25 18:44 - 2013-08-22 07:20 - 00000000 ____D () C:\WINDOWS\CbsTemp 2014-11-25 18:44 - 2013-08-22 06:45 - 00000006 ____H () C:\WINDOWS\Tasks\SA.DAT 2014-11-25 18:44 - 2013-08-22 05:25 - 00262144 ___SH () C:\WINDOWS\system32\config\BBI 2014-11-25 18:41 - 2014-10-24 00:22 - 00001926 _____ () C:\Users\Public\Desktop\Avast Premier.lnk 2014-11-25 18:41 - 2014-10-19 01:46 - 00028184 _____ (AVAST Software) C:\WINDOWS\system32\Drivers\aswKbd.sys 2014-11-25 18:41 - 2014-10-19 01:17 - 01050432 _____ (AVAST Software) C:\WINDOWS\system32\Drivers\aswsnx.sys 2014-11-25 18:41 - 2014-10-19 01:17 - 00436624 _____ (AVAST Software) C:\WINDOWS\system32\Drivers\aswsp.sys 2014-11-25 18:41 - 2014-10-19 01:17 - 00267632 _____ () C:\WINDOWS\system32\Drivers\aswVmm.sys 2014-11-25 18:41 - 2014-10-19 01:17 - 00116728 _____ (AVAST Software) C:\WINDOWS\system32\Drivers\aswStm.sys 2014-11-25 18:41 - 2014-10-19 01:17 - 00093568 _____ (AVAST Software) C:\WINDOWS\system32\Drivers\aswRdr2.sys 2014-11-25 18:41 - 2014-10-19 01:17 - 00083280 _____ (AVAST Software) C:\WINDOWS\system32\Drivers\aswmonflt.sys 2014-11-25 18:41 - 2014-10-19 01:17 - 00065776 _____ () C:\WINDOWS\system32\Drivers\aswRvrt.sys 2014-11-25 18:41 - 2014-10-19 01:17 - 00029208 _____ () C:\WINDOWS\system32\Drivers\aswHwid.sys 2014-11-25 18:41 - 2014-10-19 01:17 - 00003924 _____ () C:\WINDOWS\System32\Tasks\avast! Emergency Update 2014-11-25 18:41 - 2013-08-22 05:25 - 00262144 ___SH () C:\WINDOWS\system32\config\ELAM 2014-11-25 11:33 - 2014-10-19 01:57 - 00003718 _____ () C:\WINDOWS\System32\Tasks\Adobe Flash Player Updater 2014-11-21 06:14 - 2014-10-28 00:57 - 00093400 _____ (Malwarebytes Corporation) C:\WINDOWS\system32\Drivers\mbamchameleon.sys 2014-11-21 06:14 - 2014-10-28 00:57 - 00064216 _____ (Malwarebytes Corporation) C:\WINDOWS\system32\Drivers\mwac.sys 2014-11-21 06:14 - 2014-10-28 00:57 - 00025816 _____ (Malwarebytes Corporation) C:\WINDOWS\system32\Drivers\mbam.sys 2014-11-20 19:06 - 2014-10-20 07:05 - 00000000 ____D () C:\Program Files\Microsoft Office 15 2014-11-20 12:51 - 2013-08-22 07:38 - 00714208 _____ (Adobe Systems Incorporated) C:\WINDOWS\SysWOW64\FlashPlayerApp.exe 2014-11-20 12:51 - 2013-08-22 07:38 - 00106976 _____ (Adobe Systems Incorporated) C:\WINDOWS\SysWOW64\FlashPlayerCPLApp.cpl 2014-11-16 15:54 - 2014-10-19 00:56 - 00000000 ____D () C:\Users\karrieann\AppData\Local\Packages 2014-11-15 03:52 - 2013-08-22 07:36 - 00000000 ____D () C:\WINDOWS\rescache 2014-11-13 12:13 - 2013-08-22 06:44 - 00481880 _____ () C:\WINDOWS\system32\FNTCACHE.DAT 2014-11-13 12:12 - 2014-10-19 03:43 - 00000000 ___SD () C:\WINDOWS\system32\CompatTel 2014-11-13 12:12 - 2013-08-22 07:36 - 00000000 ___RD () C:\Users\Default\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\System Tools 2014-11-13 12:12 - 2013-08-22 07:36 - 00000000 ___RD () C:\Users\Default User\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\System Tools 2014-11-13 12:12 - 2013-08-22 07:36 - 00000000 ____D () C:\Program Files\Windows Defender 2014-11-13 12:12 - 2013-08-22 07:36 - 00000000 ____D () C:\Program Files (x86)\Windows Defender 2014-11-13 12:11 - 2014-10-19 03:21 - 00000000 ____D () C:\WINDOWS\system32\MRT 2014-11-13 12:10 - 2014-10-19 03:21 - 103374192 _____ (Microsoft Corporation) C:\WINDOWS\system32\MRT.exe 2014-11-12 19:29 - 2014-10-28 03:24 - 00003904 _____ () C:\WINDOWS\System32\Tasks\GoogleUpdateTaskUserS-1-5-21-3339143023-1024948520-1388139053-1000UA 2014-11-12 19:29 - 2014-10-28 03:24 - 00003524 _____ () C:\WINDOWS\System32\Tasks\GoogleUpdateTaskUserS-1-5-21-3339143023-1024948520-1388139053-1000Core 2014-11-11 21:02 - 2014-10-19 00:31 - 00000000 ____D () C:\Users\karrieann ==================== Bamital & volsnap Check ================= (There is no automatic fix for files that do not pass verification.) C:\Windows\System32\winlogon.exe => File is digitally signed C:\Windows\System32\wininit.exe => File is digitally signed C:\Windows\explorer.exe => File is digitally signed C:\Windows\SysWOW64\explorer.exe => File is digitally signed C:\Windows\System32\svchost.exe => File is digitally signed C:\Windows\SysWOW64\svchost.exe => File is digitally signed C:\Windows\System32\services.exe => File is digitally signed C:\Windows\System32\User32.dll => File is digitally signed C:\Windows\SysWOW64\User32.dll => File is digitally signed C:\Windows\System32\userinit.exe => File is digitally signed C:\Windows\SysWOW64\userinit.exe => File is digitally signed C:\Windows\System32\rpcss.dll => File is digitally signed C:\Windows\System32\Drivers\volsnap.sys => File is digitally signed LastRegBack: 2014-11-26 08:05 ==================== End Of Log ============================ Additional scan result of Farbar Recovery Scan Tool (x64) Version: 03-12-2014 Ran by karrieann at 2014-12-05 06:01:38 Running from C:\Users\karrieann\Downloads Boot Mode: Normal ========================================================== ==================== Security Center ======================== (If an entry is included in the fixlist, it will be removed.) AV: Windows Defender (Disabled - Up to date) {D68DDC3A-831F-4fae-9E44-DA132C1ACF46} AV: avast! Antivirus (Enabled - Up to date) {17AD7D40-BA12-9C46-7131-94903A54AD8B} AS: Windows Defender (Disabled - Up to date) {D68DDC3A-831F-4fae-9E44-DA132C1ACF46} AS: avast! Antivirus (Enabled - Up to date) {ACCC9CA4-9C28-93C8-4B81-AFE241D3E736} FW: avast! Antivirus (Enabled) {2F96FC65-F07D-9D1E-5A6E-3DA5C487EAF0} ==================== Installed Programs ====================== (Only the adware programs with "hidden" flag could be added to the fixlist to unhide them. The adware programs should be uninstalled manually.) Adobe Flash Player 15 Plugin (HKLM-x32\...\Adobe Flash Player Plugin) (Version: 15.0.0.239 - Adobe Systems Incorporated) Avast Premier (HKLM-x32\...\Avast) (Version: 10.0.2208 - AVAST Software) CCleaner (HKLM\...\CCleaner) (Version: 4.19 - Piriform) Google Earth (HKLM-x32\...\{4D2A6330-2F8B-11E3-9C40-B8AC6F97B88E}) (Version: 7.1.2.2041 - Google) Intel® Processor Graphics (HKLM-x32\...\{F0E3AD40-2BBD-4360-9C76-B9AC9A5886EA}) (Version: 9.17.10.3347 - Intel Corporation) Intel® PROSet/Wireless Software for Bluetooth® Technology (HKLM\...\{302600C1-6BDF-4FD1-1309-148929CC1385}) (Version: 3.1.1309.0390 - Intel Corporation) Malwarebytes Anti-Malware version 2.0.4.1028 (HKLM-x32\...\Malwarebytes Anti-Malware_is1) (Version: 2.0.4.1028 - Malwarebytes Corporation) Microsoft Office 365 ProPlus - en-us (HKLM\...\O365ProPlusRetail - en-us) (Version: 15.0.4667.1002 - Microsoft Corporation) Office 15 Click-to-Run Extensibility Component (x32 Version: 15.0.4667.1002 - Microsoft Corporation) Hidden Office 15 Click-to-Run Licensing Component (Version: 15.0.4667.1002 - Microsoft Corporation) Hidden Office 15 Click-to-Run Localization Component (x32 Version: 15.0.4667.1002 - Microsoft Corporation) Hidden Opera Stable 26.0.1656.32 (HKLM-x32\...\Opera 26.0.1656.32) (Version: 26.0.1656.32 - Opera Software ASA) SRWare Iron version SRWare Iron 37.2000.0 (HKLM-x32\...\{C59CF2CE-B302-4833-AA35-E0E07D8EBC52}_is1) (Version: SRWare Iron 37.2000.0 - SRWare) ==================== Custom CLSID (selected items): ========================== (If an entry is included in the fixlist, it will be removed from registry. Any eventual file will not be moved.) CustomCLSID: HKU\S-1-5-21-3339143023-1024948520-1388139053-1000_Classes\CLSID\{0F22A205-CFB0-4679-8499-A6F44A80A208}\InprocServer32 -> C:\Users\karrieann\AppData\Local\Google\Update\1.3.25.5\psuser_64.dll No File CustomCLSID: HKU\S-1-5-21-3339143023-1024948520-1388139053-1000_Classes\CLSID\{D0336C0B-7919-4C04-8CCE-2EBAE2ECE8C9}\InprocServer32 -> C:\Users\karrieann\AppData\Local\Google\Update\1.3.25.11\psuser_64.dll (Google Inc.) CustomCLSID: HKU\S-1-5-21-3339143023-1024948520-1388139053-1000_Classes\CLSID\{E8CF3E55-F919-49D9-ABC0-948E6CB34B9F}\InprocServer32 -> C:\Users\karrieann\AppData\Local\Google\Update\1.3.25.11\psuser_64.dll (Google Inc.) ==================== Restore Points ========================= 19-11-2014 03:04:24 Windows Update 26-11-2014 02:41:01 avast! antivirus system restore point 03-12-2014 14:16:46 Scheduled Checkpoint 05-12-2014 12:27:42 after 'open software' before steps ==================== Hosts content: ========================== (If needed Hosts: directive could be included in the fixlist to reset Hosts.) 2013-08-22 05:25 - 2013-08-22 05:25 - 00000824 ____A C:\WINDOWS\system32\Drivers\etc\hosts ==================== Scheduled Tasks (whitelisted) ============= (If an entry is included in the fixlist, it will be removed from registry. Any associated file could be listed separately to be moved.) Task: {27D38D18-6F79-4DDE-A8E0-B098F8E8D53F} - System32\Tasks\GoogleUpdateTaskUserS-1-5-21-3339143023-1024948520-1388139053-1000UA => C:\Users\karrieann\AppData\Local\Google\Update\GoogleUpdate.exe [2014-10-28] (Google Inc.) Task: {30316980-9083-4D4F-942D-A010A62D28DA} - System32\Tasks\Microsoft\Office\Office Automatic Updates => C:\Program Files\Microsoft Office 15\ClientX64\OfficeC2RClient.exe [2014-10-07] (Microsoft Corporation) Task: {5E289EAB-1350-44D3-88C4-0A7CF3E0717F} - System32\Tasks\CCleanerSkipUAC => C:\Program Files\CCleaner\CCleaner.exe [2014-10-23] (Piriform Ltd) Task: {6D8CFB09-0166-42D0-A483-1510BE3993C6} - System32\Tasks\Opera scheduled Autoupdate 1414389187 => C:\Program Files (x86)\Opera\launcher.exe [2014-11-25] (Opera Software) Task: {980828F3-DC17-4669-96E8-3DBD2482ADF1} - System32\Tasks\Microsoft\Windows\RemovalTools\MRT_HB => C:\WINDOWS\system32\MRT.exe [2014-11-13] (Microsoft Corporation) Task: {AC60C090-56F6-44C0-9BF5-98E7FAAEAA88} - System32\Tasks\Microsoft\Office\OfficeTelemetryAgentLogOn => C:\Program Files\Microsoft Office 15\root\Office15\msoia.exe [2014-10-07] (Microsoft Corporation) Task: {B18F896D-8EC6-4F5A-B19D-741839454B32} - System32\Tasks\GoogleUpdateTaskUserS-1-5-21-3339143023-1024948520-1388139053-1000Core => C:\Users\karrieann\AppData\Local\Google\Update\GoogleUpdate.exe [2014-10-28] (Google Inc.) Task: {B8C0AD27-E810-4775-A92B-424EC2E1654B} - System32\Tasks\avast! Emergency Update => C:\Program Files\AVAST Software\Avast\AvastEmUpdate.exe [2014-11-25] (AVAST Software) Task: {CC607B4B-E372-4148-BC24-F20460270910} - System32\Tasks\Microsoft\Office\OfficeTelemetryAgentFallBack => C:\Program Files\Microsoft Office 15\root\Office15\msoia.exe [2014-10-07] (Microsoft Corporation) Task: {E1CB7A63-E93F-41A1-8686-FB9E85129281} - System32\Tasks\Adobe Flash Player Updater => C:\WINDOWS\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe [2014-11-25] (Adobe Systems Incorporated) Task: {F79C58D4-FE53-4277-ACA3-3343F344743F} - System32\Tasks\Microsoft\Office\Office Subscription Maintenance => C:\Program Files\Microsoft Office 15\root\vfs\ProgramFilesCommonx86\Microsoft Shared\OFFICE15\OLicenseHeartbeat.exe [2014-10-22] (Microsoft Corporation) Task: C:\WINDOWS\Tasks\Adobe Flash Player Updater.job => C:\WINDOWS\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe Task: C:\WINDOWS\Tasks\GoogleUpdateTaskUserS-1-5-21-3339143023-1024948520-1388139053-1000Core.job => C:\Users\karrieann\AppData\Local\Google\Update\GoogleUpdate.exe Task: C:\WINDOWS\Tasks\GoogleUpdateTaskUserS-1-5-21-3339143023-1024948520-1388139053-1000UA.job => C:\Users\karrieann\AppData\Local\Google\Update\GoogleUpdate.exe ==================== Loaded Modules (whitelisted) ============= 2014-10-20 07:05 - 2014-05-20 09:19 - 00105640 _____ () C:\Program Files\Microsoft Office 15\ClientX64\ApiClient.dll 2014-10-20 07:07 - 2014-09-23 05:36 - 08897696 _____ () C:\Program Files\Microsoft Office 15\root\VFS\ProgramFilesX64\Microsoft Office\Office15\1033\GrooveIntlResource.dll 2014-01-29 22:02 - 2014-01-29 22:02 - 00094208 _____ () C:\Windows\System32\IccLibDll_x64.dll 2014-11-25 18:41 - 2014-11-25 18:41 - 00388208 _____ () C:\Program Files\AVAST Software\Avast\ng\vbox\VBoxDDU.dll 2014-11-25 18:41 - 2014-11-25 18:41 - 05851328 _____ () C:\Program Files\AVAST Software\Avast\ng\vbox\VBoxRT.dll 2014-11-25 10:39 - 2014-11-25 10:39 - 02903552 _____ () C:\Program Files\AVAST Software\Avast\defs\14112501\algo.dll 2014-11-25 18:41 - 2014-11-25 18:41 - 04495336 _____ () C:\Program Files\AVAST Software\Avast\ng\vbox\x86\VBoxRT-x86.dll 2014-12-04 10:44 - 2014-12-04 10:44 - 02905088 _____ () C:\Program Files\AVAST Software\Avast\defs\14120401\algo.dll 2014-11-25 18:41 - 2014-11-25 18:41 - 38562088 _____ () C:\Program Files\AVAST Software\Avast\libcef.dll 2014-10-20 07:06 - 2014-09-23 03:43 - 08897696 _____ () C:\Program Files\Microsoft Office 15\root\Office15\1033\GrooveIntlResource.dll 2014-10-19 01:05 - 2014-09-03 14:41 - 01379328 _____ () C:\Program Files (x86)\SRWare Iron\libglesv2.dll 2014-10-19 01:05 - 2014-09-03 14:41 - 00176128 _____ () C:\Program Files (x86)\SRWare Iron\libegl.dll 2014-10-19 01:05 - 2014-09-04 08:02 - 08926208 _____ () C:\Program Files (x86)\SRWare Iron\pdf.dll 2014-10-19 01:05 - 2014-09-03 14:46 - 00968192 _____ () C:\Program Files (x86)\SRWare Iron\ffmpegsumo.dll ==================== Alternate Data Streams (whitelisted) ========= (If an entry is included in the fixlist, only the Alternate Data Streams will be removed.) AlternateDataStreams: C:\Users\karrieann\OneDrive:ms-properties ==================== Safe Mode (whitelisted) =================== (If an item is included in the fixlist, it will be removed from the registry. The "AlternateShell" will be restored.) ==================== EXE Association (whitelisted) ============= (If an entry is included in the fixlist, the default will be restored. None default entries will be removed.) ==================== MSCONFIG/TASK MANAGER disabled items ========= (Currently there is no automatic fix for this section.) ========================= Accounts: ========================== Administrator (S-1-5-21-3339143023-1024948520-1388139053-500 - Administrator - Disabled) Guest (S-1-5-21-3339143023-1024948520-1388139053-501 - Limited - Disabled) HomeGroupUser$ (S-1-5-21-3339143023-1024948520-1388139053-1002 - Limited - Enabled) karrieann (S-1-5-21-3339143023-1024948520-1388139053-1000 - Administrator - Enabled) => C:\Users\karrieann ==================== Faulty Device Manager Devices ============= Name: Intel® 6 Series/C200 Series Chipset Family USB Enhanced Host Controller - 1C2D Description: Intel® 6 Series/C200 Series Chipset Family USB Enhanced Host Controller - 1C2D Class Guid: {36fc9e60-c465-11cf-8056-444553540000} Manufacturer: Intel Service: usbehci Problem: : Windows has stopped this device because it has reported problems. (Code 43) Resolution: One of the drivers controlling the device notified the operating system that the device failed in some manner. For more information about how to diagnose the problem, see the hardware documentation. ==================== Event log errors: ========================= Application errors: ================== Error: (11/25/2014 10:54:41 PM) (Source: Application Error) (EventID: 1000) (User: ) Description: Faulting application name: chrome.exe, version: 37.0.2062.94, time stamp: 0x5409a477 Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000 Exception code: 0xc0000005 Fault offset: 0x1a9ad928 Faulting process id: 0x15b8 Faulting application start time: 0xchrome.exe0 Faulting application path: chrome.exe1 Faulting module path: chrome.exe2 Report Id: chrome.exe3 Faulting package full name: chrome.exe4 Faulting package-relative application ID: chrome.exe5 Error: (11/25/2014 05:08:56 AM) (Source: Application Error) (EventID: 1000) (User: ) Description: Faulting application name: chrome.exe, version: 37.0.2062.94, time stamp: 0x5409a477 Faulting module name: chrome.dll, version: 37.0.2062.94, time stamp: 0x5409a419 Exception code: 0x80000003 Fault offset: 0x004abb90 Faulting process id: 0x2e68 Faulting application start time: 0xchrome.exe0 Faulting application path: chrome.exe1 Faulting module path: chrome.exe2 Report Id: chrome.exe3 Faulting package full name: chrome.exe4 Faulting package-relative application ID: chrome.exe5 Error: (11/25/2014 05:06:30 AM) (Source: Application Error) (EventID: 1000) (User: ) Description: Faulting application name: chrome.exe, version: 37.0.2062.94, time stamp: 0x5409a477 Faulting module name: chrome.dll, version: 37.0.2062.94, time stamp: 0x5409a419 Exception code: 0x80000003 Fault offset: 0x004abb90 Faulting process id: 0xb68 Faulting application start time: 0xchrome.exe0 Faulting application path: chrome.exe1 Faulting module path: chrome.exe2 Report Id: chrome.exe3 Faulting package full name: chrome.exe4 Faulting package-relative application ID: chrome.exe5 Error: (11/23/2014 03:00:29 AM) (Source: Microsoft-Windows-Defrag) (EventID: 257) (User: ) Description: The volume System Reserved was not optimized because an error was encountered: The parameter is incorrect. (0x80070057) Error: (11/21/2014 01:06:46 PM) (Source: Application Error) (EventID: 1000) (User: ) Description: Faulting application name: chrome.exe, version: 37.0.2062.94, time stamp: 0x5409a477 Faulting module name: chrome.dll, version: 37.0.2062.94, time stamp: 0x5409a419 Exception code: 0x80000003 Fault offset: 0x004abb90 Faulting process id: 0x168 Faulting application start time: 0xchrome.exe0 Faulting application path: chrome.exe1 Faulting module path: chrome.exe2 Report Id: chrome.exe3 Faulting package full name: chrome.exe4 Faulting package-relative application ID: chrome.exe5 Error: (11/18/2014 01:44:15 PM) (Source: Application Hang) (EventID: 1002) (User: ) Description: The program backgroundTaskHost.exe version 6.3.9600.16384 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Action Center control panel. Process ID: 19e8 Start Time: 01d0034174481a0d Termination Time: 4294967295 Application Path: C:\WINDOWS\syswow64\backgroundTaskHost.exe Report Id: 083d62d1-6f6c-11e4-825d-4ceb422624d2 Faulting package full name: Microsoft.MicrosoftSolitaireCollection_2.4.1408.2701_x86__8wekyb3d8bbwe Faulting package-relative application ID: App Error: (11/12/2014 09:15:50 AM) (Source: SideBySide) (EventID: 35) (User: ) Description: Activation context generation failed for "UccApi,processorArchitecture="AMD64",type="win32",version="15.0.0.0"1".Error in manifest or policy file "UccApi,processorArchitecture="AMD64",type="win32",version="15.0.0.0"2" on line UccApi,processorArchitecture="AMD64",type="win32",version="15.0.0.0"3. Component identity found in manifest does not match the identity of the component requested. Reference is UccApi,processorArchitecture="AMD64",type="win32",version="15.0.0.0". Definition is UccApi,processorArchitecture="x86",type="win32",version="15.0.0.0". Please use sxstrace.exe for detailed diagnosis. Error: (11/11/2014 05:23:13 AM) (Source: SideBySide) (EventID: 35) (User: ) Description: Activation context generation failed for "UccApi,processorArchitecture="AMD64",type="win32",version="15.0.0.0"1".Error in manifest or policy file "UccApi,processorArchitecture="AMD64",type="win32",version="15.0.0.0"2" on line UccApi,processorArchitecture="AMD64",type="win32",version="15.0.0.0"3. Component identity found in manifest does not match the identity of the component requested. Reference is UccApi,processorArchitecture="AMD64",type="win32",version="15.0.0.0". Definition is UccApi,processorArchitecture="x86",type="win32",version="15.0.0.0". Please use sxstrace.exe for detailed diagnosis. Error: (11/09/2014 04:44:21 AM) (Source: SideBySide) (EventID: 35) (User: ) Description: Activation context generation failed for "UccApi,processorArchitecture="AMD64",type="win32",version="15.0.0.0"1".Error in manifest or policy file "UccApi,processorArchitecture="AMD64",type="win32",version="15.0.0.0"2" on line UccApi,processorArchitecture="AMD64",type="win32",version="15.0.0.0"3. Component identity found in manifest does not match the identity of the component requested. Reference is UccApi,processorArchitecture="AMD64",type="win32",version="15.0.0.0". Definition is UccApi,processorArchitecture="x86",type="win32",version="15.0.0.0". Please use sxstrace.exe for detailed diagnosis. Error: (11/08/2014 04:18:39 AM) (Source: SideBySide) (EventID: 35) (User: ) Description: Activation context generation failed for "UccApi,processorArchitecture="AMD64",type="win32",version="15.0.0.0"1".Error in manifest or policy file "UccApi,processorArchitecture="AMD64",type="win32",version="15.0.0.0"2" on line UccApi,processorArchitecture="AMD64",type="win32",version="15.0.0.0"3. Component identity found in manifest does not match the identity of the component requested. Reference is UccApi,processorArchitecture="AMD64",type="win32",version="15.0.0.0". Definition is UccApi,processorArchitecture="x86",type="win32",version="15.0.0.0". Please use sxstrace.exe for detailed diagnosis. System errors: ============= Error: (11/26/2014 01:42:05 PM) (Source: BTHUSB) (EventID: 17) (User: ) Description: The local Bluetooth adapter has failed in an undetermined manner and will not be used. The driver has been unloaded. Error: (11/25/2014 06:44:57 PM) (Source: NETLOGON) (EventID: 3095) (User: ) Description: This computer is configured as a member of a workgroup, not as a member of a domain. The Netlogon service does not need to run in this configuration. Error: (11/25/2014 06:44:20 PM) (Source: DCOM) (EventID: 10010) (User: KARRIEANN-PC) Description: {4545DEA0-2DFC-4906-A728-6D986BA399A9} Error: (11/25/2014 06:44:20 PM) (Source: DCOM) (EventID: 10010) (User: KARRIEANN-PC) Description: {4545DEA0-2DFC-4906-A728-6D986BA399A9} Error: (11/25/2014 06:42:47 PM) (Source: Microsoft-Windows-WindowsUpdateClient) (EventID: 20) (User: NT AUTHORITY) Description: Installation Failure: Windows failed to install the following update with error 0x80070643: Definition Update for Windows Defender - KB2267602 (Definition 1.189.706.0). Error: (11/20/2014 07:06:32 PM) (Source: NETLOGON) (EventID: 3095) (User: ) Description: This computer is configured as a member of a workgroup, not as a member of a domain. The Netlogon service does not need to run in this configuration. Error: (11/17/2014 05:26:46 PM) (Source: bowser) (EventID: 8003) (User: ) Description: The master browser has received a server announcement from the computer JINTHEMIDDLE-PC that believes that it is the master browser for the domain on transport NetBT_Tcpip_{214DB79A-5083-4661-BBC3-D902017297E9}. The master browser is stopping or an election is being forced. Error: (11/13/2014 00:13:56 PM) (Source: NETLOGON) (EventID: 3095) (User: ) Description: This computer is configured as a member of a workgroup, not as a member of a domain. The Netlogon service does not need to run in this configuration. Error: (11/13/2014 10:23:39 AM) (Source: Microsoft-Windows-WindowsUpdateClient) (EventID: 20) (User: NT AUTHORITY) Description: Installation Failure: Windows failed to install the following update with error 0x80246013: Windows Malicious Software Removal Tool for Windows 8, 8.1 and Windows Server 2012, 2012 R2 x64 Edition - November 2014 (KB890830). Error: (11/11/2014 09:02:38 PM) (Source: NETLOGON) (EventID: 3095) (User: ) Description: This computer is configured as a member of a workgroup, not as a member of a domain. The Netlogon service does not need to run in this configuration. Microsoft Office Sessions: ========================= Error: (11/25/2014 10:54:41 PM) (Source: Application Error) (EventID: 1000) (User: ) Description: chrome.exe37.0.2062.945409a477unknown0.0.0.000000000c00000051a9ad92815b801d00923c2e2de02C:\Program Files (x86)\SRWare Iron\chrome.exeunknown182ce37a-7539-11e4-825f-4ceb422624d2 Error: (11/25/2014 05:08:56 AM) (Source: Application Error) (EventID: 1000) (User: ) Description: chrome.exe37.0.2062.945409a477chrome.dll37.0.2062.945409a41980000003004abb902e6801d008b0a1132c14C:\Program Files (x86)\SRWare Iron\chrome.exeC:\Program Files (x86)\SRWare Iron\chrome.dll35e343d3-74a4-11e4-825e-4ceb422624d2 Error: (11/25/2014 05:06:30 AM) (Source: Application Error) (EventID: 1000) (User: ) Description: chrome.exe37.0.2062.945409a477chrome.dll37.0.2062.945409a41980000003004abb90b6801d005cf0ed3a05eC:\Program Files (x86)\SRWare Iron\chrome.exeC:\Program Files (x86)\SRWare Iron\chrome.dlldee39e0a-74a3-11e4-825e-4ceb422624d2 Error: (11/23/2014 03:00:29 AM) (Source: Microsoft-Windows-Defrag) (EventID: 257) (User: ) Description: System ReservedThe parameter is incorrect. (0x80070057) Error: (11/21/2014 01:06:46 PM) (Source: Application Error) (EventID: 1000) (User: ) Description: chrome.exe37.0.2062.945409a477chrome.dll37.0.2062.945409a41980000003004abb9016801d00538479fc3d6C:\Program Files (x86)\SRWare Iron\chrome.exeC:\Program Files (x86)\SRWare Iron\chrome.dll4c9d5159-71c2-11e4-825e-4ceb422624d2 Error: (11/18/2014 01:44:15 PM) (Source: Application Hang) (EventID: 1002) (User: ) Description: backgroundTaskHost.exe6.3.9600.1638419e801d0034174481a0d4294967295C:\WINDOWS\syswow64\backgroundTaskHost.exe083d62d1-6f6c-11e4-825d-4ceb422624d2Microsoft.MicrosoftSolitaireCollection_2.4.1408.2701_x86__8wekyb3d8bbweApp Error: (11/12/2014 09:15:50 AM) (Source: SideBySide) (EventID: 35) (User: ) Description: UccApi,processorArchitecture="AMD64",type="win32",version="15.0.0.0"UccApi,processorArchitecture="x86",type="win32",version="15.0.0.0"C:\Program Files\Microsoft Office 15\root\office15\lync.exe.ManifestC:\Program Files\Microsoft Office 15\root\office15\UccApi.DLL1 Error: (11/11/2014 05:23:13 AM) (Source: SideBySide) (EventID: 35) (User: ) Description: UccApi,processorArchitecture="AMD64",type="win32",version="15.0.0.0"UccApi,processorArchitecture="x86",type="win32",version="15.0.0.0"C:\Program Files\Microsoft Office 15\root\office15\lync.exe.ManifestC:\Program Files\Microsoft Office 15\root\office15\UccApi.DLL1 Error: (11/09/2014 04:44:21 AM) (Source: SideBySide) (EventID: 35) (User: ) Description: UccApi,processorArchitecture="AMD64",type="win32",version="15.0.0.0"UccApi,processorArchitecture="x86",type="win32",version="15.0.0.0"C:\Program Files\Microsoft Office 15\root\office15\lync.exe.ManifestC:\Program Files\Microsoft Office 15\root\office15\UccApi.DLL1 Error: (11/08/2014 04:18:39 AM) (Source: SideBySide) (EventID: 35) (User: ) Description: UccApi,processorArchitecture="AMD64",type="win32",version="15.0.0.0"UccApi,processorArchitecture="x86",type="win32",version="15.0.0.0"C:\Program Files\Microsoft Office 15\root\office15\lync.exe.ManifestC:\Program Files\Microsoft Office 15\root\office15\UccApi.DLL1 ==================== Memory info =========================== Processor: Intel® Core i7-2670QM CPU @ 2.20GHz Percentage of memory in use: 41% Total physical RAM: 6050.05 MB Available physical RAM: 3566.2 MB Total Pagefile: 22434.05 MB Available Pagefile: 18606.34 MB Total Virtual: 131072 MB Available Virtual: 131071.8 MB ==================== Drives ================================ Drive c: () (Fixed) (Total:232.79 GB) (Free:178.79 GB) NTFS Drive e: (BEFORE_THE_DEVIL_KNOWS_YOUR_DEAD) (CDROM) (Total:7.67 GB) (Free:0 GB) UDF ==================== MBR & Partition Table ================== ======================================================== Disk: 0 (MBR Code: Windows 7 or 8) (Size: 232.9 GB) (Disk ID: 621FBF58) Partition 1: (Active) - (Size=100 MB) - (Type=07 NTFS) Partition 2: (Not Active) - (Size=232.8 GB) - (Type=07 NTFS) ==================== End Of Log ============================

Hi there. It looks like I picked up something calling itself 'Open Software Updater' at Putlocker.is website. Searched and found a post from June where the forum deity known as MrCharlie, posted instructions for removal. I'm choosing to hold off and instead wait for answers from the heavens. I did do system restore back up and I saw that there is one from 2 days ago, as well. Haven't opened Malwarebytes. Nervous. It shows as version 1.0.1.711 when arrow hovers over file. Thanks for your help k

computer just froze up and i had to power it off with power button. i was trying to do a disk scan with ASC. i think hd might be corrupted. this has been trouble for awhile and not due to anything done the last couple of days. i actually have ASC set to not scan disk but thought all the things 'we' did might have fixed that issue. i really appreciate all of your help, gringo. you have been so awesome! i have you set on my phone calendar for Friday a.k.a. payday. i will be donating some funds to you, to show my gratitude. it wont be much but it will be something. ~karrieann

I ran OTCleanit but i see that there are still some programs we used in my downloads. Hijackthis JRT RogueKiller AdwCleaner DDS Are these programs I should keep without fear of expensive paperweight looming over me..? Or should I use Revo to uninstall them?

Threats found with Eset: C:\$WINDOWS.~Q\DATA\Windows\System32\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\NUXIWTVD\java[1].htm HTML/Iframe.B.Gen virus C:\$WINDOWS.~Q\DATA\Windows\System32\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\T5CYE2CL\mx_nan_a[1].htm HTML/Iframe.B.Gen virus C:\Program Files (x86)\Dell DataSafe Local Backup\hstart.exe a variant of Win32/HiddenStart.A application C:\Program Files (x86)\Dell DataSafe Local Backup\Components\DSUpdate\hstart.exe a variant of Win32/HiddenStart.A application C:\Users\karrie\AppData\Roaming\DSite\UpdateProc\UpdateTask.exe Win32/InstallCore.BD application C:\Users\karrie\Downloads\asc-setup.exe multiple threats C:\Users\karrie\Downloads\imf-setup (1).exe a variant of Win32/Toolbar.Widgi application C:\Users\karrie\Downloads\imf-setup (2).exe a variant of Win32/Toolbar.Widgi application C:\Users\karrie\Downloads\imf-setup (3).exe a variant of Win32/Toolbar.Widgi application C:\Users\karrie\Downloads\imf-setup.exe a variant of Win32/Toolbar.Widgi application C:\Users\karrie\Downloads\movie_player_1280.exe a variant of Win32/InstallIQ application I did remove 2 of the 3 start-up programs you recommended. I left iTunersHelper.

I ran Malwarebytes but some of your instructions, I do not understand: When the scan is complete, click OK, then Show Results to view the results. I did not get a 'Show Results' button Be sure that everything is Checked (ticked) except items in the C:\System Volume Information folder and click on Remove Selected. I don't see this stuff at all When completed, a log will open in Notepad. please copy and paste the log into your next reply This did not happen If you accidentally close it, the log file is saved here and will be named like this: C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\mbam-log-date (time).txt I could not find this file What I did find was listed under 'Logs' on MBAM. I will list the info below. Malwarebytes Anti-Malware (Trial) 1.75.0.1300 www.malwarebytes.org Database version: v2013.05.18.08 Windows 7 Service Pack 1 x64 NTFS Internet Explorer 9.0.8112.16421 karrie :: KARRIE-PC [administrator] Protection: Enabled 5/18/2013 3:52:59 PM mbam-log-2013-05-18 (15-52-59).txt Scan type: Quick scan Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM Scan options disabled: P2P Objects scanned: 225155 Time elapsed: 4 minute(s), 28 second(s) Memory Processes Detected: 0 (No malicious items detected) Memory Modules Detected: 0 (No malicious items detected) Registry Keys Detected: 0 (No malicious items detected) Registry Values Detected: 0 (No malicious items detected) Registry Data Items Detected: 0 (No malicious items detected) Folders Detected: 0 (No malicious items detected) Files Detected: 0 (No malicious items detected) (end) Here is the report from HijackThis: Logfile of Trend Micro HijackThis v2.0.4 Scan saved at 5:26:59 PM, on 5/18/2013 Platform: Windows 7 SP1 (WinNT 6.00.3505) MSIE: Internet Explorer v9.00 (9.00.8112.16483) Boot mode: Normal Running processes: C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamgui.exe C:\Program Files (x86)\IObit\Advanced SystemCare Ultimate\ASCTray.exe C:\Program Files (x86)\Intel\Intel® Rapid Storage Technology\IAStorIcon.exe C:\Program Files (x86)\IObit\Advanced SystemCare Ultimate\Monitor.exe C:\Program Files (x86)\Dell DataSafe Local Backup\TOASTER.EXE C:\Program Files (x86)\Dell DataSafe Local Backup\COMPONENTS\SCHEDULER\STSERVICE.EXE C:\Program Files (x86)\Dell DataSafe Local Backup\Components\DSUpdate\DSUpd.exe C:\Program Files (x86)\iTunes\iTunesHelper.exe C:\Program Files (x86)\Intel\Bluetooth\BTPlayerCtrl.exe C:\Program Files (x86)\IObit\Advanced SystemCare Ultimate\ASC.exe C:\Program Files (x86)\Windows Live\Mail\wlmail.exe C:\Program Files (x86)\Windows Live\Contacts\wlcomm.exe C:\Program Files (x86)\Adobe\Reader 11.0\Reader\AcroRd32.exe C:\Program Files (x86)\Adobe\Reader 11.0\Reader\AcroRd32.exe C:\Program Files (x86)\SRWare Iron\iron.exe C:\Program Files (x86)\SRWare Iron\iron.exe C:\Program Files (x86)\SRWare Iron\iron.exe C:\Program Files (x86)\SRWare Iron\iron.exe C:\Program Files (x86)\SRWare Iron\iron.exe C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbam.exe C:\Windows\SysWOW64\NOTEPAD.EXE C:\Program Files (x86)\SRWare Iron\iron.exe C:\Program Files (x86)\SRWare Iron\iron.exe C:\Program Files (x86)\SRWare Iron\iron.exe C:\Program Files (x86)\SRWare Iron\iron.exe C:\Program Files (x86)\SRWare Iron\iron.exe C:\Program Files (x86)\SRWare Iron\iron.exe C:\Program Files (x86)\SRWare Iron\iron.exe C:\Program Files (x86)\SRWare Iron\iron.exe C:\Users\karrie\Downloads\HijackThis.exe C:\Windows\SysWOW64\NOTEPAD.EXE R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157 R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896 R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896 R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157 R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = C:\Windows\SysWOW64\blank.htm R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName = O2 - BHO: Windows Live ID Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll O2 - BHO: Advanced SystemCare Browser Protection - {BA0C978D-D909-49B6-AFE2-8BDE245DC7E6} - C:\PROGRA~2\IObit\ADVANC~4\BROWER~1\ASCPLU~1.DLL O2 - BHO: Bing Bar Helper - {d2ce3e00-f94a-4740-988e-03dc2f38c34f} - C:\Program Files (x86)\Microsoft\BingBar\7.1.391.0\BingExt.dll O3 - Toolbar: Bing Bar - {8dcb7100-df86-4384-8842-8fa844297b3f} - "C:\Program Files (x86)\Microsoft\BingBar\7.1.391.0\BingExt.dll" (file missing) O4 - HKLM\..\Run: [iAStorIcon] C:\Program Files (x86)\Intel\Intel® Rapid Storage Technology\IAStorIcon.exe O4 - HKLM\..\Run: [iObit Malware Fighter] "C:\Program Files (x86)\IObit\IObit Malware Fighter\IMF.exe" /autostart O4 - HKLM\..\Run: [APSDaemon] "C:\Program Files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe" O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files (x86)\iTunes\iTunesHelper.exe" O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe" O4 - HKCU\..\Run: [Advanced SystemCare Ultimate] "C:\Program Files (x86)\IObit\Advanced SystemCare Ultimate\ASCTray.exe" /AutoStart O9 - Extra button: @C:\Program Files (x86)\Windows Live\Writer\WindowsLiveWriterShortcuts.dll,-1004 - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll O9 - Extra 'Tools' menuitem: @C:\Program Files (x86)\Windows Live\Writer\WindowsLiveWriterShortcuts.dll,-1003 - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll O10 - Unknown file in Winsock LSP: c:\program files (x86)\common files\microsoft shared\windows live\wlidnsp.dll O10 - Unknown file in Winsock LSP: c:\program files (x86)\common files\microsoft shared\windows live\wlidnsp.dll O11 - Options group: [ACCELERATED_GRAPHICS] Accelerated graphics O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~2\COMMON~1\Skype\SKYPE4~1.DLL O18 - Protocol: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - C:\Program Files (x86)\Windows Live\Photo Gallery\AlbumDownloadProtocolHandler.dll O23 - Service: Adobe Acrobat Update Service (AdobeARMservice) - Adobe Systems Incorporated - C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe O23 - Service: Adobe Flash Player Update Service (AdobeFlashPlayerUpdateSvc) - Adobe Systems Incorporated - C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe O23 - Service: Advanced SystemCare Service 6 (AdvancedSystemCareService6) - IObit - C:\Program Files (x86)\IObit\Advanced SystemCare Ultimate\ascsvc.exe O23 - Service: Andrea ST Filters Service (AESTFilters) - Andrea Electronics Corporation - C:\Program Files\IDT\WDM\AESTSr64.exe O23 - Service: @%SystemRoot%\system32\Alg.exe,-112 (ALG) - Unknown owner - C:\Windows\System32\alg.exe (file missing) O23 - Service: Intel® Centrino® Wireless Bluetooth® 3.0 + High Speed Service (AMPPALR3) - Intel Corporation - C:\Program Files\Intel\BluetoothHS\BTHSAmpPalService.exe O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe O23 - Service: AdvancedSystemCareAntivirus (ASCAntivirusSrv) - IOBit - C:\Program Files (x86)\IObit\Advanced SystemCare Ultimate\ascavsvc.exe O23 - Service: Bluetooth Device Monitor - Intel Corporation - C:\Program Files (x86)\Intel\Bluetooth\devmonsrv.exe O23 - Service: Bluetooth Media Service - Intel Corporation - C:\Program Files (x86)\Intel\Bluetooth\mediasrv.exe O23 - Service: Bluetooth OBEX Service - Intel Corporation - C:\Program Files (x86)\Intel\Bluetooth\obexsrv.exe O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe O23 - Service: Intel® Centrino® Wireless Bluetooth® 3.0 + High Speed Security Service (BTHSSecurityMgr) - Intel® Corporation - C:\Program Files\Intel\BluetoothHS\BTHSSecurityMgr.exe O23 - Service: @%SystemRoot%\system32\efssvc.dll,-100 (EFS) - Unknown owner - C:\Windows\System32\lsass.exe (file missing) O23 - Service: Intel® PROSet/Wireless Event Log (EvtEng) - Intel® Corporation - C:\Program Files\Intel\WiFi\bin\EvtEng.exe O23 - Service: @%systemroot%\system32\fxsresm.dll,-118 (Fax) - Unknown owner - C:\Windows\system32\fxssvc.exe (file missing) O23 - Service: Intel® Rapid Storage Technology (IAStorDataMgrSvc) - Intel Corporation - C:\Program Files (x86)\Intel\Intel® Rapid Storage Technology\IAStorDataMgrSvc.exe O23 - Service: IMF Service (IMFservice) - IObit - C:\Program Files (x86)\IObit\IObit Malware Fighter\IMFsrv.exe O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe O23 - Service: @keyiso.dll,-100 (KeyIso) - Unknown owner - C:\Windows\system32\lsass.exe (file missing) O23 - Service: Intel® Management and Security Application Local Management Service (LMS) - Intel Corporation - C:\Program Files (x86)\Intel\Intel® Management Engine Components\LMS\LMS.exe O23 - Service: MBAMScheduler - Malwarebytes Corporation - C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamscheduler.exe O23 - Service: MBAMService - Malwarebytes Corporation - C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamservice.exe O23 - Service: Mozilla Maintenance Service (MozillaMaintenance) - Mozilla Foundation - C:\Program Files (x86)\Mozilla Maintenance Service\maintenanceservice.exe O23 - Service: @comres.dll,-2797 (MSDTC) - Unknown owner - C:\Windows\System32\msdtc.exe (file missing) O23 - Service: Wireless PAN DHCP Server (MyWiFiDHCPDNS) - Unknown owner - C:\Program Files\Intel\WiFi\bin\PanDhcpDns.exe O23 - Service: @%systemroot%\system32\psbase.dll,-300 (ProtectedStorage) - Unknown owner - C:\Windows\system32\lsass.exe (file missing) O23 - Service: Intel® PROSet/Wireless Registry Service (RegSrvc) - Intel® Corporation - C:\Program Files\Common Files\Intel\WirelessCommon\RegSrvc.exe O23 - Service: @%systemroot%\system32\Locator.exe,-2 (RpcLocator) - Unknown owner - C:\Windows\system32\locator.exe (file missing) O23 - Service: @%SystemRoot%\system32\samsrv.dll,-1 (SamSs) - Unknown owner - C:\Windows\system32\lsass.exe (file missing) O23 - Service: SoftThinks Agent Service (SftService) - SoftThinks SAS - C:\Program Files (x86)\Dell DataSafe Local Backup\sftservice.EXE O23 - Service: Skype Updater (SkypeUpdate) - Skype Technologies - C:\Program Files (x86)\Skype\Updater\Updater.exe O23 - Service: @%systemroot%\system32\spoolsv.exe,-1 (Spooler) - Unknown owner - C:\Windows\System32\spoolsv.exe (file missing) O23 - Service: @%SystemRoot%\system32\sppsvc.exe,-101 (sppsvc) - Unknown owner - C:\Windows\system32\sppsvc.exe (file missing) O23 - Service: @%SystemRoot%\system32\stlang64.dll,-10101 (STacSV) - IDT, Inc. - C:\Program Files\IDT\WDM\STacSV64.exe O23 - Service: Intel® Turbo Boost Technology Monitor 2.0 (TurboBoost) - Intel® Corporation - C:\Program Files\Intel\TurboBoost\TurboBoost.exe O23 - Service: @%SystemRoot%\system32\ui0detect.exe,-101 (UI0Detect) - Unknown owner - C:\Windows\system32\UI0Detect.exe (file missing) O23 - Service: Intel® Management and Security Application User Notification Service (UNS) - Intel Corporation - C:\Program Files (x86)\Intel\Intel® Management Engine Components\UNS\UNS.exe O23 - Service: @%SystemRoot%\system32\vaultsvc.dll,-1003 (VaultSvc) - Unknown owner - C:\Windows\system32\lsass.exe (file missing) O23 - Service: @%SystemRoot%\system32\vds.exe,-100 (vds) - Unknown owner - C:\Windows\System32\vds.exe (file missing) O23 - Service: @%systemroot%\system32\vssvc.exe,-102 (VSS) - Unknown owner - C:\Windows\system32\vssvc.exe (file missing) O23 - Service: @%SystemRoot%\system32\Wat\WatUX.exe,-601 (WatAdminSvc) - Unknown owner - C:\Windows\system32\Wat\WatAdminSvc.exe (file missing) O23 - Service: @%systemroot%\system32\wbengine.exe,-104 (wbengine) - Unknown owner - C:\Windows\system32\wbengine.exe (file missing) O23 - Service: @%Systemroot%\system32\wbem\wmiapsrv.exe,-110 (wmiApSrv) - Unknown owner - C:\Windows\system32\wbem\WmiApSrv.exe (file missing) -- End of file - 10982 bytes Computer seems to be running ok. Getting some strange popping with the sound on occasion. While I was running MBAM, Advanced SystemCare popped up and said it had found a problem. It appears to be a BitLord item but this is a program I removed ( I thought I did anyway ) before I posted the first message, per requirements on the PINNED I'm infected - What do I do now? topic. I sent the item to quarantine and here is a copy of the log, FYI. [Protect2013051815] DateTime=2013-05-18 14:28:56 5/18/2013 3:56:16 PM: C:\Users\karrie\Downloads\BitlordSetup.exe|DelFileAndBack=Backdoor.Hupigon.282701

Oh, I tried to disable the protection software while in safe mode but was not able to do so. IObit Malware Fighter would not even open up at all. So I ran Combofix anyway.

Here is the report. FYI, I ran Combofix in safe mode and it produced a report at that point. It did not reboot the computer. So i shut computer down and and rebooted in safe mode just to be sure that Combofix did not need to do anything more. When I pulled up in safe mode at that time, nothing happened in regards to Combofix and I was able to find the report on my C drive. So I again shut the computer down and rebooted normally. Found the report and it is what I am posting below. ComboFix 13-05-16.02 - karrie 05/17/2013 22:20:15.4.8 - x64 MINIMAL Microsoft Windows 7 Home Premium 6.1.7601.1.1252.1.1033.18.6050.4830 [GMT -7:00] Running from: c:\users\karrie\Downloads\ComboFix.exe AV: Advanced SystemCare Ultimate *Enabled/Updated* {1C304DC4-1D72-5DB9-B33A-43B638ECFD30} SP: IObit Malware Fighter *Enabled/Updated* {A751AC20-3B48-5237-898A-78C4436BB78D} SP: Windows Defender *Enabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46} * Created a new restore point . . ((((((((((((((((((((((((((((((((((((((( Other Deletions ))))))))))))))))))))))))))))))))))))))))))))))))) . . c:\users\karrie\AppData\Roaming\Microsoft\Network\Connections\Pbk\_hiddenPbk c:\users\karrie\AppData\Roaming\Microsoft\Network\Connections\Pbk\_hiddenPbk\rasphone.pbk . ---- Previous Run ------- . c:\users\karrie\AppData\Roaming\Microsoft\Network\Connections\Pbk\_hiddenPbk c:\users\karrie\AppData\Roaming\Microsoft\Network\Connections\Pbk\_hiddenPbk\rasphone.pbk . . ((((((((((((((((((((((((( Files Created from 2013-04-18 to 2013-05-18 ))))))))))))))))))))))))))))))) . . 2013-05-18 05:25 . 2013-05-18 05:25 -------- d-----w- c:\users\Default\AppData\Local\temp 2013-05-18 05:25 . 2013-05-18 05:25 -------- d-----w- c:\users\ADMINI~1\AppData\Local\temp 2013-05-18 01:35 . 2013-05-18 01:35 -------- d-----w- C:\TDSSKiller_Quarantine 2013-05-18 01:32 . 2013-05-18 01:32 208216 ----a-w- c:\windows\system32\drivers\05034289.sys 2013-05-17 12:19 . 2013-05-13 06:37 9460464 ----a-w- c:\programdata\Microsoft\Windows Defender\Definition Updates\{2C8731EE-3B89-42FC-8B91-1217131516D4}\mpengine.dll 2013-05-15 10:23 . 2013-05-15 10:23 -------- d-----w- c:\windows\ERUNT 2013-05-15 10:23 . 2013-05-15 10:23 -------- d-----w- C:\JRT 2013-05-15 10:17 . 2013-05-15 10:17 98 ----a-w- c:\windows\DeleteOnReboot.bat 2013-05-15 06:47 . 2013-05-15 06:47 -------- d-----w- c:\users\karrie\AppData\Roaming\Malwarebytes 2013-05-15 06:47 . 2013-05-15 06:47 -------- d-----w- c:\program files (x86)\Malwarebytes' Anti-Malware 2013-05-15 06:47 . 2013-05-15 06:47 -------- d-----w- c:\programdata\Malwarebytes 2013-05-15 06:47 . 2013-04-04 21:50 25928 ----a-w- c:\windows\system32\drivers\mbam.sys 2013-05-15 06:10 . 2013-05-15 06:10 2382848 ----a-w- c:\windows\SysWow64\mshtml.tlb 2013-05-15 06:10 . 2013-05-15 06:10 2382848 ----a-w- c:\windows\system32\mshtml.tlb 2013-05-15 06:10 . 2013-05-15 06:10 17818624 ----a-w- c:\windows\system32\mshtml.dll 2013-05-15 01:49 . 2013-04-10 06:01 265064 ----a-w- c:\windows\system32\drivers\dxgmms1.sys 2013-05-08 12:12 . 2013-05-08 12:12 -------- d-----w- c:\programdata\Browser Manager 2013-05-08 09:59 . 2013-05-08 09:59 -------- d-----w- c:\users\karrie\AppData\Roaming\Python-Eggs 2013-05-08 09:58 . 2013-05-08 10:05 -------- d-----w- c:\users\karrie\AppData\Roaming\BitLord 2013-05-08 09:55 . 2013-05-08 09:56 -------- d-----w- c:\program files (x86)\Settings Alerter 2013-04-28 17:32 . 2013-04-28 17:32 -------- d-----w- c:\program files (x86)\Common Files\Java 2013-04-28 17:31 . 2013-04-04 12:35 95648 ----a-w- c:\windows\SysWow64\WindowsAccessBridge-32.dll 2013-04-23 20:10 . 2013-04-12 14:45 1656680 ----a-w- c:\windows\system32\drivers\ntfs.sys 2013-04-20 16:22 . 2013-04-20 16:32 -------- d-----w- c:\users\karrie\AppData\Local\SuperFast 2013-04-20 16:22 . 2013-04-20 16:22 -------- d-----w- c:\users\karrie\AppData\Roaming\DSite 2013-04-20 16:01 . 2013-04-20 16:01 -------- d-----w- c:\users\karrie\AppData\Local\Programs 2013-04-20 14:45 . 2013-04-20 14:45 163504 ----a-w- c:\programdata\Microsoft\Windows\Sqm\Manifest\Sqm10144.bin . . . (((((((((((((((((((((((((((((((((((((((( Find3M Report )))))))))))))))))))))))))))))))))))))))))))))))))))) . 2013-05-16 06:03 . 2012-05-04 03:48 22240 ----a-w- c:\programdata\Microsoft\IdentityCRL\production\ppcrlconfig600.dll 2013-05-15 10:01 . 2012-06-08 09:16 75016696 ----a-w- c:\windows\system32\MRT.exe 2013-05-15 05:46 . 2012-04-07 01:19 692104 ----a-w- c:\windows\SysWow64\FlashPlayerApp.exe 2013-05-15 05:46 . 2012-02-20 17:29 71048 ----a-w- c:\windows\SysWow64\FlashPlayerCPLApp.cpl 2013-05-02 09:06 . 2010-11-21 03:27 278800 ------w- c:\windows\system32\MpSigStub.exe 2013-04-13 05:49 . 2013-05-15 01:49 135168 ----a-w- c:\windows\apppatch\AppPatch64\AcXtrnal.dll 2013-04-13 05:49 . 2013-05-15 01:49 350208 ----a-w- c:\windows\apppatch\AppPatch64\AcLayers.dll 2013-04-13 05:49 . 2013-05-15 01:49 308736 ----a-w- c:\windows\apppatch\AppPatch64\AcGenral.dll 2013-04-13 05:49 . 2013-05-15 01:49 111104 ----a-w- c:\windows\apppatch\AppPatch64\acspecfc.dll 2013-04-13 04:45 . 2013-05-15 01:49 474624 ----a-w- c:\windows\apppatch\AcSpecfc.dll 2013-04-13 04:45 . 2013-05-15 01:49 2176512 ----a-w- c:\windows\apppatch\AcGenral.dll 2013-04-11 13:46 . 2012-06-03 16:09 861088 ----a-w- c:\windows\SysWow64\npDeployJava1.dll 2013-04-11 13:46 . 2012-02-20 17:29 782240 ----a-w- c:\windows\SysWow64\deployJava1.dll 2013-03-19 06:04 . 2013-04-10 20:39 5550424 ----a-w- c:\windows\system32\ntoskrnl.exe 2013-03-19 05:46 . 2013-04-10 20:39 43520 ----a-w- c:\windows\system32\csrsrv.dll 2013-03-19 05:04 . 2013-04-10 20:39 3968856 ----a-w- c:\windows\SysWow64\ntkrnlpa.exe 2013-03-19 05:04 . 2013-04-10 20:39 3913560 ----a-w- c:\windows\SysWow64\ntoskrnl.exe 2013-03-19 04:47 . 2013-04-10 20:39 6656 ----a-w- c:\windows\SysWow64\apisetschema.dll 2013-03-19 03:06 . 2013-04-10 20:39 112640 ----a-w- c:\windows\system32\smss.exe . . ((((((((((((((((((((((((((((((((((((( Reg Loading Points )))))))))))))))))))))))))))))))))))))))))))))))))) . . *Note* empty entries & legit default entries are not shown REGEDIT4 . [HKEY_LOCAL_MACHINE\software\wow6432node\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\DropboxExt1] @="{FB314ED9-A251-47B7-93E1-CDD82E34AF8B}" [HKEY_CLASSES_ROOT\CLSID\{FB314ED9-A251-47B7-93E1-CDD82E34AF8B}] 2012-11-13 23:32 129272 ----a-w- c:\users\karrie\AppData\Roaming\Dropbox\bin\DropboxExt.17.dll . [HKEY_LOCAL_MACHINE\software\wow6432node\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\DropboxExt2] @="{FB314EDA-A251-47B7-93E1-CDD82E34AF8B}" [HKEY_CLASSES_ROOT\CLSID\{FB314EDA-A251-47B7-93E1-CDD82E34AF8B}] 2012-11-13 23:32 129272 ----a-w- c:\users\karrie\AppData\Roaming\Dropbox\bin\DropboxExt.17.dll . [HKEY_LOCAL_MACHINE\software\wow6432node\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\DropboxExt3] @="{FB314EDB-A251-47B7-93E1-CDD82E34AF8B}" [HKEY_CLASSES_ROOT\CLSID\{FB314EDB-A251-47B7-93E1-CDD82E34AF8B}] 2012-11-13 23:32 129272 ----a-w- c:\users\karrie\AppData\Roaming\Dropbox\bin\DropboxExt.17.dll . [HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run] "Advanced SystemCare Ultimate"="c:\program files (x86)\IObit\Advanced SystemCare Ultimate\ASCTray.exe" [2012-11-07 512384] . [HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Run] "Adobe ARM"="c:\program files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe" [2013-04-04 958576] "IAStorIcon"="c:\program files (x86)\Intel\Intel® Rapid Storage Technology\IAStorIcon.exe" [2010-11-06 283160] "IObit Malware Fighter"="c:\program files (x86)\IObit\IObit Malware Fighter\IMF.exe" [2012-12-26 4474832] "APSDaemon"="c:\program files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe" [2013-01-28 59720] "iTunesHelper"="c:\program files (x86)\iTunes\iTunesHelper.exe" [2013-02-20 152392] "SunJavaUpdateSched"="c:\program files (x86)\Common Files\Java\Java Update\jusched.exe" [2013-03-12 253816] . [HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system] "ConsentPromptBehaviorUser"= 3 (0x3) "EnableUIADesktopToggle"= 0 (0x0) . [HKEY_LOCAL_MACHINE\software\wow6432node\microsoft\windows nt\currentversion\windows] "LoadAppInit_DLLs"=1 (0x1) . [HKEY_LOCAL_MACHINE\software\wow6432node\microsoft\windows nt\currentversion\drivers32] "aux"=wdmaud.drv . [HKEY_LOCAL_MACHINE\system\currentcontrolset\control\session manager] BootExecute REG_MULTI_SZ . [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\IMFservice] @="Service" . [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\Wdf01000.sys] @="Driver" . R2 AdvancedSystemCareService6;Advanced SystemCare Service 6;c:\program files (x86)\IObit\Advanced SystemCare Ultimate\ascsvc.exe [2012-11-27 1050496] R2 AESTFilters;Andrea ST Filters Service;c:\program files\IDT\WDM\AESTSr64.exe [2009-03-03 89600] R2 AMPPALR3;Intel® Centrino® Wireless Bluetooth® 3.0 + High Speed Service;c:\program files\Intel\BluetoothHS\BTHSAmpPalService.exe [2011-09-15 1166848] R2 ASCAntivirusSrv;AdvancedSystemCareAntivirus;c:\program files (x86)\IObit\Advanced SystemCare Ultimate\ascavsvc.exe [2012-11-13 625536] R2 BBSvc;BingBar Service;c:\program files (x86)\Microsoft\BingBar\7.1.391.0\BBSvc.exe [2012-06-11 193616] R2 Bluetooth Device Monitor;Bluetooth Device Monitor;c:\program files (x86)\Intel\Bluetooth\devmonsrv.exe [2011-05-19 921664] R2 Bluetooth OBEX Service;Bluetooth OBEX Service;c:\program files (x86)\Intel\Bluetooth\obexsrv.exe [2011-05-19 995392] R2 BTHSSecurityMgr;Intel® Centrino® Wireless Bluetooth® 3.0 + High Speed Security Service;c:\program files\Intel\BluetoothHS\BTHSSecurityMgr.exe [2011-06-03 134928] R2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;c:\windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2010-03-18 138576] R2 cvhsvc;Client Virtualization Handler;c:\program files (x86)\Common Files\Microsoft Shared\Virtualization Handler\CVHSVC.EXE [2012-01-04 822624] R2 IAStorDataMgrSvc;Intel® Rapid Storage Technology;c:\program files (x86)\Intel\Intel® Rapid Storage Technology\IAStorDataMgrSvc.exe [2010-11-06 13336] R2 MBAMScheduler;MBAMScheduler;c:\program files (x86)\Malwarebytes' Anti-Malware\mbamscheduler.exe [2013-04-04 418376] R2 MBAMService;MBAMService;c:\program files (x86)\Malwarebytes' Anti-Malware\mbamservice.exe [2013-04-04 701512] R2 sftlist;Application Virtualization Client;c:\program files (x86)\Microsoft Application Virtualization Client\sftlist.exe [2011-10-01 508776] R2 SftService;SoftThinks Agent Service;c:\program files (x86)\Dell DataSafe Local Backup\sftservice.EXE [2011-08-18 1692480] R2 SkypeUpdate;Skype Updater;c:\program files (x86)\Skype\Updater\Updater.exe [2012-07-13 160944] R2 TurboB;Turbo Boost UI Monitor driver;c:\windows\system32\DRIVERS\TurboB.sys [2010-11-29 16120] R2 UNS;Intel® Management and Security Application User Notification Service;c:\program files (x86)\Intel\Intel® Management Engine Components\UNS\UNS.exe [2010-10-06 2655768] R3 BBUpdate;BBUpdate;c:\program files (x86)\Microsoft\BingBar\7.1.391.0\SeaPort.exe [2012-06-11 240208] R3 Bluetooth Media Service;Bluetooth Media Service;c:\program files (x86)\Intel\Bluetooth\mediasrv.exe [2011-05-19 1335360] R3 btmhsf;btmhsf;c:\windows\system32\DRIVERS\btmhsf.sys [2011-07-19 282624] R3 CtClsFlt;Creative Camera Class Upper Filter Driver;c:\windows\system32\DRIVERS\CtClsFlt.sys [2011-01-20 176096] R3 FileMonitor;FileMonitor;c:\program files (x86)\IObit\IObit Malware Fighter\Drivers\win7_amd64\FileMonitor.sys [2012-01-06 21384] R3 iBtFltCoex;iBtFltCoex;c:\windows\system32\DRIVERS\iBtFltCoex.sys [2011-07-20 59904] R3 IntcDAud;Intel® Display Audio;c:\windows\system32\DRIVERS\IntcDAud.sys [2010-10-15 317440] R3 MBAMProtector;MBAMProtector;c:\windows\system32\drivers\mbam.sys [2013-04-04 25928] R3 MyWiFiDHCPDNS;Wireless PAN DHCP Server;c:\program files\Intel\WiFi\bin\PanDhcpDns.exe [2011-09-16 340240] R3 RdpVideoMiniport;Remote Desktop Video Miniport Driver;c:\windows\system32\drivers\rdpvideominiport.sys [2012-11-06 19456] R3 RegFilter;RegFilter;c:\program files (x86)\IObit\IObit Malware Fighter\drivers\win7_amd64\regfilter.sys [2012-07-05 33224] R3 RSUSBSTOR;RtsUStor.Sys Realtek USB Card Reader;c:\windows\system32\Drivers\RtsUStor.sys [2010-10-30 250984] R3 RTL8167;Realtek 8167 NT Driver;c:\windows\system32\DRIVERS\Rt64win7.sys [2010-10-26 406632] R3 Sftfs;Sftfs;c:\windows\system32\DRIVERS\Sftfslh.sys [2011-10-01 764264] R3 Sftplay;Sftplay;c:\windows\system32\DRIVERS\Sftplaylh.sys [2011-10-01 268648] R3 Sftredir;Sftredir;c:\windows\system32\DRIVERS\Sftredirlh.sys [2011-10-01 25960] R3 Sftvol;Sftvol;c:\windows\system32\DRIVERS\Sftvollh.sys [2011-10-01 22376] R3 sftvsa;Application Virtualization Service Agent;c:\program files (x86)\Microsoft Application Virtualization Client\sftvsa.exe [2011-10-01 219496] R3 TsUsbFlt;TsUsbFlt;c:\windows\system32\drivers\tsusbflt.sys [2012-11-06 57856] R3 TsUsbGD;Remote Desktop Generic USB Device;c:\windows\system32\drivers\TsUsbGD.sys [2012-11-06 30208] R3 TurboBoost;Intel® Turbo Boost Technology Monitor 2.0;c:\program files\Intel\TurboBoost\TurboBoost.exe [2010-11-29 149504] R3 UrlFilter;UrlFilter;c:\program files (x86)\IObit\IObit Malware Fighter\drivers\win7_amd64\UrlFilter.sys [2012-07-05 21904] R3 USBAAPL64;Apple Mobile USB Driver;c:\windows\system32\Drivers\usbaapl64.sys [2012-12-13 54784] R3 WatAdminSvc;Windows Activation Technologies Service;c:\windows\system32\Wat\WatAdminSvc.exe [2012-06-06 1255736] R4 wlcrasvc;Windows Live Mesh remote connections service;c:\program files\Windows Live\Mesh\wlcrasvc.exe [2010-09-23 57184] S2 IMFservice;IMF Service;c:\program files (x86)\IObit\IObit Malware Fighter\IMFsrv.exe [2012-01-10 821592] S3 tihub3;TI USB3 Hub Service;c:\windows\system32\DRIVERS\tihub3.sys [2011-07-20 136000] S3 tixhci;TI XHCI Service;c:\windows\system32\DRIVERS\tixhci.sys [2011-07-20 406336] . . Contents of the 'Scheduled Tasks' folder . 2013-05-18 c:\windows\Tasks\Adobe Flash Player Updater.job - c:\windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe [2012-04-07 05:46] . 2013-05-15 c:\windows\Tasks\PCDoctorBackgroundMonitorTask.job - c:\program files\Dell Support Center\uaclauncher.exe [2012-04-13 06:11] . 2012-12-09 c:\windows\Tasks\SystemToolsDailyTest.job - c:\program files\Dell Support Center\uaclauncher.exe [2012-04-13 06:11] . . --------- X64 Entries ----------- . . [HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\DropboxExt1] @="{FB314ED9-A251-47B7-93E1-CDD82E34AF8B}" [HKEY_CLASSES_ROOT\CLSID\{FB314ED9-A251-47B7-93E1-CDD82E34AF8B}] 2012-11-13 23:32 162552 ----a-w- c:\users\karrie\AppData\Roaming\Dropbox\bin\DropboxExt64.17.dll . [HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\DropboxExt2] @="{FB314EDA-A251-47B7-93E1-CDD82E34AF8B}" [HKEY_CLASSES_ROOT\CLSID\{FB314EDA-A251-47B7-93E1-CDD82E34AF8B}] 2012-11-13 23:32 162552 ----a-w- c:\users\karrie\AppData\Roaming\Dropbox\bin\DropboxExt64.17.dll . [HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\DropboxExt3] @="{FB314EDB-A251-47B7-93E1-CDD82E34AF8B}" [HKEY_CLASSES_ROOT\CLSID\{FB314EDB-A251-47B7-93E1-CDD82E34AF8B}] 2012-11-13 23:32 162552 ----a-w- c:\users\karrie\AppData\Roaming\Dropbox\bin\DropboxExt64.17.dll . [HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\DropboxExt4] @="{FB314EDC-A251-47B7-93E1-CDD82E34AF8B}" [HKEY_CLASSES_ROOT\CLSID\{FB314EDC-A251-47B7-93E1-CDD82E34AF8B}] 2012-11-13 23:32 162552 ----a-w- c:\users\karrie\AppData\Roaming\Dropbox\bin\DropboxExt64.17.dll . [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run] "SysTrayApp"="c:\program files\IDT\WDM\sttray64.exe" [2011-01-25 525312] "IgfxTray"="c:\windows\system32\igfxtray.exe" [2011-04-20 168216] "HotKeysCmds"="c:\windows\system32\hkcmd.exe" [2011-04-20 392472] "Persistence"="c:\windows\system32\igfxpers.exe" [2011-04-20 416024] "BTMTrayAgent"="c:\program files (x86)\Intel\Bluetooth\btmshell.dll" [2011-05-19 10365952] "IntelPAN"="c:\program files\Common Files\Intel\WirelessCommon\iFrmewrk.exe" [2011-09-16 1935120] "IntelTBRunOnce"="wscript.exe" [2009-07-14 168960] "Zune Launcher"="c:\program files\Zune\ZuneLauncher.exe" [2010-11-11 163568] . ------- Supplementary Scan ------- . uLocal Page = c:\windows\system32\blank.htm uStart Page = hxxp://www.google.com mLocal Page = c:\windows\SysWOW64\blank.htm uInternet Settings,ProxyOverride = *.local TCP: DhcpNameServer = 192.168.3.1 FF - ProfilePath - c:\users\karrie\AppData\Roaming\Mozilla\Firefox\Profiles\i8jnxhsd.default\ . - - - - ORPHANS REMOVED - - - - . SafeBoot-65086281.sys AddRemove-Adobe Shockwave Player - c:\windows\system32\Adobe\Shockwave 11\uninstaller.exe . . . --------------------- LOCKED REGISTRY KEYS --------------------- . [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}] @Denied: (A 2) (Everyone) @="FlashBroker" "LocalizedString"="@c:\\Windows\\system32\\Macromed\\Flash\\FlashUtil64_11_7_700_202_ActiveX.exe,-101" . [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\Elevation] "Enabled"=dword:00000001 . [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\LocalServer32] @="c:\\Windows\\system32\\Macromed\\Flash\\FlashUtil64_11_7_700_202_ActiveX.exe" . [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\TypeLib] @="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}" . [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}] @Denied: (A 2) (Everyone) @="IFlashBroker5" . [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\ProxyStubClsid32] @="{00020424-0000-0000-C000-000000000046}" . [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\TypeLib] @="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}" "Version"="1.0" . [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}] @Denied: (A 2) (Everyone) @="FlashBroker" "LocalizedString"="@c:\\Windows\\SysWOW64\\Macromed\\Flash\\FlashUtil32_11_7_700_202_ActiveX.exe,-101" . [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\Elevation] "Enabled"=dword:00000001 . [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\LocalServer32] @="c:\\Windows\\SysWOW64\\Macromed\\Flash\\FlashUtil32_11_7_700_202_ActiveX.exe" . [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\TypeLib] @="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}" . [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}] @Denied: (A 2) (Everyone) @="Shockwave Flash Object" . [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\InprocServer32] @="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash32_11_7_700_202.ocx" "ThreadingModel"="Apartment" . [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\MiscStatus] @="0" . [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\ProgID] @="ShockwaveFlash.ShockwaveFlash.11" . [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\ToolboxBitmap32] @="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash32_11_7_700_202.ocx, 1" . [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\TypeLib] @="{D27CDB6B-AE6D-11cf-96B8-444553540000}" . [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\Version] @="1.0" . [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\VersionIndependentProgID] @="ShockwaveFlash.ShockwaveFlash" . [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}] @Denied: (A 2) (Everyone) @="Macromedia Flash Factory Object" . [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\InprocServer32] @="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash32_11_7_700_202.ocx" "ThreadingModel"="Apartment" . [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\ProgID] @="FlashFactory.FlashFactory.1" . [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\ToolboxBitmap32] @="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash32_11_7_700_202.ocx, 1" . [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\TypeLib] @="{D27CDB6B-AE6D-11cf-96B8-444553540000}" . [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\Version] @="1.0" . [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\VersionIndependentProgID] @="FlashFactory.FlashFactory" . [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}] @Denied: (A 2) (Everyone) @="IFlashBroker5" . [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\ProxyStubClsid32] @="{00020424-0000-0000-C000-000000000046}" . [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\TypeLib] @="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}" "Version"="1.0" . [HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\PCW\Security] @Denied: (Full) (Everyone) . Completion time: 2013-05-17 22:27:47 ComboFix-quarantined-files.txt 2013-05-18 05:27 . Pre-Run: 433,113,485,312 bytes free Post-Run: 432,901,013,504 bytes free . - - End Of File - - 5DDAB51B836487243185ED802EFA5937

Rogue Killer Report: RogueKiller V8.5.4 _x64_ [Mar 18 2013] by Tigzy mail : tigzyRK<at>gmail<dot>com Feedback : http://www.geekstogo.com/forum/files/file/413-roguekiller/ Website : http://tigzy.geekstogo.com/roguekiller.php Blog : http://tigzyrk.blogspot.com/ Operating System : Windows 7 (6.1.7601 Service Pack 1) 64 bits version Started in : Normal mode User : karrie [Admin rights] Mode : Remove -- Date : 05/17/2013 19:51:49 | ARK || FAK || MBR | ¤¤¤ Bad processes : 0 ¤¤¤ ¤¤¤ Registry Entries : 4 ¤¤¤ [TASK][sUSP PATH] DSite : C:\Users\karrie\AppData\Roaming\DSite\UpdateProc\UpdateTask.exe /Check [-] -> DELETED [HJPOL] HKLM\[...]\System : DisableRegistryTools (0) -> DELETED [HJ DESK] HKLM\[...]\NewStartPanel : {59031a47-3f72-44a7-89c5-5595fe6b30ee} (1) -> REPLACED (0) [HJ DESK] HKLM\[...]\NewStartPanel : {20D04FE0-3AEA-1069-A2D8-08002B30309D} (1) -> REPLACED (0) ¤¤¤ Particular Files / Folders: ¤¤¤ [ZeroAccess][FILE] @ : C:\Windows\Installer\{3b99f81f-31d5-dbab-1bcf-87d0107a285a}\@ [-] --> REMOVED [ZeroAccess][FILE] @ : C:\Users\karrie\AppData\Local\{3b99f81f-31d5-dbab-1bcf-87d0107a285a}\@ [-] --> REMOVED [ZeroAccess][FOLDER] ROOT : C:\Windows\Installer\{3b99f81f-31d5-dbab-1bcf-87d0107a285a}\U --> REMOVED [ZeroAccess][FOLDER] ROOT : C:\Users\karrie\AppData\Local\{3b99f81f-31d5-dbab-1bcf-87d0107a285a}\U --> REMOVED [ZeroAccess][FOLDER] ROOT : C:\Windows\Installer\{3b99f81f-31d5-dbab-1bcf-87d0107a285a}\L --> REMOVED [ZeroAccess][FOLDER] ROOT : C:\Users\karrie\AppData\Local\{3b99f81f-31d5-dbab-1bcf-87d0107a285a}\L --> REMOVED ¤¤¤ Driver : [NOT LOADED] ¤¤¤ ¤¤¤ Infection : ZeroAccess ¤¤¤ ¤¤¤ HOSTS File: ¤¤¤ --> C:\Windows\system32\drivers\etc\hosts 127.0.0.1 localhost ¤¤¤ MBR Check: ¤¤¤ +++++ PhysicalDrive0: ST9500325AS +++++ --- User --- [MBR] 0cddcafb1ecc40142981bcaa460551bc [bSP] fd1cf0b5706f46cbb2ee77e0bcc9828d : Windows 7/8 MBR Code Partition table: 0 - [XXXXXX] DELL-UTIL (0xde) [VISIBLE] Offset (sectors): 2048 | Size: 100 Mo 1 - [ACTIVE] NTFS (0x07) [VISIBLE] Offset (sectors): 206848 | Size: 15000 Mo 2 - [XXXXXX] NTFS (0x07) [VISIBLE] Offset (sectors): 30926848 | Size: 461838 Mo User = LL1 ... OK! User = LL2 ... OK! Finished : << RKreport[2]_D_05172013_02d1951.txt >> RKreport[1]_S_05172013_02d1949.txt ; RKreport[2]_D_05172013_02d1951.txt As far as I can tell the computer is running fine. I was worried about the take-over of fantastigames and not being able to remove FGIcon. I have no idea if the programs just changed themselves into something else or if they are really gone.