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karrieann

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About karrieann

  • Birthday February 26

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    Pacific Northwest
  1. Hmmm.... Youtube comments won't load in Iron Browser. Works fine in Opera.
  2. Thanks again for all your help, Adam. You're really good at this. You can mark this as another job well done and case closed ~karrieann
  3. Thank you for your help, Adam. Everything seems to be running fine, hooray!! I sent you a little green so keep an eye on your paypal account. I'm going to read over the articles you posted and maybe learn something today. Also set up CCleaner as you suggested. One question about the security programs. Should I download them all? I know I had tried NoScript before but didn't really understand it. Shocked..? Ha! Anyway, I'll figure it out but just wanted to make sure that it's good/ok to download all of them. Off to get MBAM and MBAE
  4. I meant to include this list: -Malwarebytes Anti-Malware Premium $25 -Malwarebytes Powertools CD $10 -Malwarebytes Anti-Exploit Premium $25
  5. It seems to be fine... I'm trying to figure out hat protection I need to get so things are secure for me. I bought avast premier but it obviously failed. MwB has 3 different products that show up but I'm not sure if I need them all or are they duplicates or...? Avast wants me to buy a million different things but criminy, I could just go buy a new laptop by the time I'm done buying all their stuff. I think I'll get rid of CCleaner because I really don't know how to use it and fear screwing things up. Never used it at all Any thoughts or suggestions? (...step away from the computer. You're too dumb to use it.... )
  6. It found some things: C:\Users\karrieann\Downloads\ccsetup419.exe Win32/Bundled.Toolbar.Google.D potentially unsafe applicationC:\Users\karrieann\Downloads\ccsetup500 (1).exe Win32/Bundled.Toolbar.Google.D potentially unsafe applicationC:\Users\karrieann\Downloads\ccsetup500 (2).exe Win32/Bundled.Toolbar.Google.D potentially unsafe applicationC:\Users\karrieann\Downloads\ccsetup500 (3).exe Win32/Bundled.Toolbar.Google.D potentially unsafe applicationC:\Users\karrieann\Downloads\ccsetup500 (4).exe Win32/Bundled.Toolbar.Google.D potentially unsafe applicationC:\Users\karrieann\Downloads\ccsetup500.exe Win32/Bundled.Toolbar.Google.D potentially unsafe application
  7. Here's the junkware log: ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ Junkware Removal Tool (JRT) by Thisisu Version: 6.4.0 (11.29.2014:1) OS: Windows 8.1 Pro x64 Ran by karrieann on Wed 12/10/2014 at 5:45:22.68 ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ ~~~ Services ~~~ Registry Values ~~~ Registry Keys ~~~ Files ~~~ Folders ~~~ Event Viewer Logs were cleared ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ Scan was completed on Wed 12/10/2014 at 5:47:34.51 End of JRT log ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ ​Immediately upon opening my browser a box popped up "The page at fldownloadnet.maynemyltf.netdna-cdn.com says: WARNING! Please Install Update To Continue." I tried to just X out of the box but it downloaded 'FLVPlayer-Chrome.exe' I didn't open it. Don't know what it is...
  8. Hi Adam, Here is the fixlog report: Fix result of Farbar Recovery Tool (FRST written by Farbar) (x64) Version: 09-12-2014Ran by karrieann at 2014-12-10 05:23:37 Run:1Running from C:\Users\karrieann\Downloads\FRST-OlderVersion\FRST-OlderVersionLoaded Profile: karrieann (Available profiles: karrieann)Boot Mode: Normal============================================== Content of fixlist:*****************startCustomCLSID: HKU\S-1-5-21-3339143023-1024948520-1388139053-1000_Classes\CLSID\{0F22A205-CFB0-4679-8499-A6F44A80A208}\InprocServer32 -> C:\Users\karrieann\AppData\Local\Google\Update\1.3.25.5\psuser_64.dll No FileCMD: ipconfig /flushdnsCMD: netsh winsock reset allEmptyTemp:end***************** "HKU\S-1-5-21-3339143023-1024948520-1388139053-1000_Classes\CLSID\{0F22A205-CFB0-4679-8499-A6F44A80A208}" => Key deleted successfully. ========= ipconfig /flushdns ========= Windows IP Configuration Successfully flushed the DNS Resolver Cache. ========= End of CMD: ========= ========= netsh winsock reset all ========= Sucessfully reset the Winsock Catalog.You must restart the computer in order to complete the reset. ========= End of CMD: ========= EmptyTemp: => Removed 399.1 MB temporary data. The system needed a reboot. ==== End of Fixlog ==== Here is the AdwCleaner report: # AdwCleaner v4.105 - Report created 10/12/2014 at 05:30:53# Updated 08/12/2014 by Xplode# Database : 2014-12-08.2 [Live]# Operating System : Windows 8.1 Pro (64 bits)# Username : karrieann - KARRIEANN-PC# Running from : C:\Users\karrieann\Downloads\AdwCleaner (1).exe# Option : Clean ***** [ Services ] ***** ***** [ Files / Folders ] ***** ***** [ Scheduled Tasks ] ***** ***** [ Shortcuts ] ***** ***** [ Registry ] ***** ***** [ Browsers ] ***** -\\ Internet Explorer v11.0.9600.17416 -\\ Chromium v -\\ Opera v26.0.1656.32 [C:\Users\karrieann\AppData\Roaming\Opera Software\Opera Stable\preferences] - Deleted [Extension] : aaipilfmheplbcghignccoiiebekkdhe[C:\Users\karrieann\AppData\Roaming\Opera Software\Opera Stable\preferences] - Deleted [Extension] : elchiiiejkobdbblfejjkbphbddgmljf[C:\Users\karrieann\AppData\Roaming\Opera Software\Opera Stable\preferences] - Deleted [Extension] : ffhfoagmjcnkolneahbpagjcjjaeofbg[C:\Users\karrieann\AppData\Roaming\Opera Software\Opera Stable\preferences] - Deleted [Extension] : hjghiofiijcepdnocbgefbdlbckjfheg[C:\Users\karrieann\AppData\Roaming\Opera Software\Opera Stable\preferences] - Deleted [Extension] : iklgpchfbohgmghgfagediakopecfmbm[C:\Users\karrieann\AppData\Roaming\Opera Software\Opera Stable\preferences] - Deleted [Extension] : kfgaibfbmkjgmimhbbaikfnpkkjkpoan[C:\Users\karrieann\AppData\Roaming\Opera Software\Opera Stable\preferences] - Deleted [Extension] : lmnbobhffedhdhfpcjkjphcfpeeiocdn[C:\Users\karrieann\AppData\Roaming\Opera Software\Opera Stable\preferences] - Deleted [Extension] : kjpifmjicccpbkfjdkehimhgklfkbanh[C:\Users\karrieann\AppData\Roaming\Opera Software\Opera Stable\preferences] - Deleted [Extension] : hoidflomjnnnbiemmkjdjkkialmhbago[C:\Users\karrieann\AppData\Roaming\Opera Software\Opera Stable\preferences] - Deleted [Extension] : ekpibplnnkfdcafdpoekhoffegcajene[C:\Users\karrieann\AppData\Roaming\Opera Software\Opera Stable\preferences] - Deleted [Extension] : ipljmghelflfikejmgkmlmpjmehfjodc[C:\Users\karrieann\AppData\Roaming\Opera Software\Opera Stable\preferences] - Deleted [Extension] : ejddjnilmdncjilbfjgameihlklfpohp[C:\Users\karrieann\AppData\Roaming\Opera Software\Opera Stable\preferences] - Deleted [Extension] : eagomcfjiefffhpaejnlpjccikpipdoe ************************* AdwCleaner[R0].txt - [2480 octets] - [09/12/2014 12:13:32]AdwCleaner[R1].txt - [2540 octets] - [09/12/2014 23:55:25]AdwCleaner[R2].txt - [2604 octets] - [10/12/2014 05:29:24]AdwCleaner[s0].txt - [2551 octets] - [10/12/2014 05:30:53] ########## EOF - C:\AdwCleaner\AdwCleaner[s0].txt - [2611 octets] ########## Should I proceed to step 3 (JRT) ?
  9. ​Step 2: I really cannot tell what is legitimate. It reads as just a jumble of letters. I'm going to post the Notebook report and maybe you can tell what they are. I will wait before continuing with the cleaning portion. I'll also wait before proceeding to step 3. ​Comment: I used SRWare Iron browser most of the time. I do have a few extensions on it. -Turn Off The Lights - Adblock Plus - Ghostery - OneTab - Tabs Outliner I don't think any of them are causing problems. Thanks again, Adam! ~karrieann # AdwCleaner v4.105 - Report created 09/12/2014 at 23:55:25 # Updated 08/12/2014 by Xplode # Database : 2014-12-08.2 [Live] # Operating System : Windows 8.1 Pro (64 bits) # Username : karrieann - KARRIEANN-PC # Running from : C:\Users\karrieann\Downloads\AdwCleaner.exe # Option : Scan ***** [ Services ] ***** ***** [ Files / Folders ] ***** ***** [ Scheduled Tasks ] ***** ***** [ Shortcuts ] ***** ***** [ Registry ] ***** ***** [ Browsers ] ***** -\\ Internet Explorer v11.0.9600.17416 -\\ Chromium v -\\ Opera v26.0.1656.32 [C:\Users\karrieann\AppData\Roaming\Opera Software\Opera Stable\preferences] - Found [Extension] : aaipilfmheplbcghignccoiiebekkdhe [C:\Users\karrieann\AppData\Roaming\Opera Software\Opera Stable\preferences] - Found [Extension] : elchiiiejkobdbblfejjkbphbddgmljf [C:\Users\karrieann\AppData\Roaming\Opera Software\Opera Stable\preferences] - Found [Extension] : ffhfoagmjcnkolneahbpagjcjjaeofbg [C:\Users\karrieann\AppData\Roaming\Opera Software\Opera Stable\preferences] - Found [Extension] : hjghiofiijcepdnocbgefbdlbckjfheg [C:\Users\karrieann\AppData\Roaming\Opera Software\Opera Stable\preferences] - Found [Extension] : iklgpchfbohgmghgfagediakopecfmbm [C:\Users\karrieann\AppData\Roaming\Opera Software\Opera Stable\preferences] - Found [Extension] : kfgaibfbmkjgmimhbbaikfnpkkjkpoan [C:\Users\karrieann\AppData\Roaming\Opera Software\Opera Stable\preferences] - Found [Extension] : lmnbobhffedhdhfpcjkjphcfpeeiocdn [C:\Users\karrieann\AppData\Roaming\Opera Software\Opera Stable\preferences] - Found [Extension] : kjpifmjicccpbkfjdkehimhgklfkbanh [C:\Users\karrieann\AppData\Roaming\Opera Software\Opera Stable\preferences] - Found [Extension] : hoidflomjnnnbiemmkjdjkkialmhbago [C:\Users\karrieann\AppData\Roaming\Opera Software\Opera Stable\preferences] - Found [Extension] : ekpibplnnkfdcafdpoekhoffegcajene [C:\Users\karrieann\AppData\Roaming\Opera Software\Opera Stable\preferences] - Found [Extension] : ipljmghelflfikejmgkmlmpjmehfjodc [C:\Users\karrieann\AppData\Roaming\Opera Software\Opera Stable\preferences] - Found [Extension] : ejddjnilmdncjilbfjgameihlklfpohp [C:\Users\karrieann\AppData\Roaming\Opera Software\Opera Stable\preferences] - Found [Extension] : eagomcfjiefffhpaejnlpjccikpipdoe ************************* AdwCleaner[R0].txt - [2480 octets] - [09/12/2014 12:13:32] AdwCleaner[R1].txt - [2400 octets] - [09/12/2014 23:55:25] ########## EOF - C:\AdwCleaner\AdwCleaner[R1].txt - [2460 octets] ##########
  10. Hi Adam! Thank you so much for your reply. Things had been running ok since that 'OpenSoftwareUpdater' sort of took over and installed itself but now I've had several page crashes, over and over. Maybe I'm paranoid but it seems like when I search for ways to get rid of this thing, my computer wigs out. Ok, so I think I followed step 1 correctly but did have trouble with it. Kept saying the files weren't in the same spot. I think I fixed that and got the info: Scan result of Farbar Recovery Scan Tool (FRST.txt) (x64) Version: 09-12-2014 Ran by karrieann (administrator) on KARRIEANN-PC on 09-12-2014 23:44:09Running from C:\Users\karrieann\Downloads\FRST-OlderVersion\FRST-OlderVersionLoaded Profile: karrieann (Available profiles: karrieann)Platform: Windows 8.1 Pro (X64) OS Language: English (United States)Internet Explorer Version 11Boot Mode: NormalTutorial for Farbar Recovery Scan Tool: http://www.geekstogo.com/forum/topic/335081-frst-tutorial-how-to-use-farbar-recovery-scan-tool/ ==================== Processes (Whitelisted) ================= (If an entry is included in the fixlist, the process will be closed. The file will not be moved.) (AVAST Software) C:\Program Files\AVAST Software\Avast\AvastSvc.exe(AVAST Software) C:\Program Files\AVAST Software\Avast\afwServ.exe(Microsoft Corporation) C:\Program Files\Microsoft Office 15\ClientX64\officeclicktorun.exe(Intel Corporation) C:\Program Files (x86)\Intel\Bluetooth\ibtrksrv.exe(Microsoft Corporation) C:\Windows\System32\dasHost.exe(Avast Software) C:\Program Files\AVAST Software\Avast\ng\vbox\AvastVBoxSVC.exe(AVAST Software) C:\Program Files\AVAST Software\Avast\ng\ngservice.exe(Microsoft Corporation) C:\Windows\System32\SkyDrive.exe(Microsoft Corporation) C:\Windows\System32\SettingSyncHost.exe(Intel Corporation) C:\Windows\System32\igfxtray.exe(Microsoft Corporation) C:\Windows\System32\dllhost.exe(Motorola Solutions, Inc.) C:\Program Files (x86)\Intel\Bluetooth\devmonsrv.exe(Intel Corporation) C:\Windows\System32\hkcmd.exe(Intel Corporation) C:\Windows\System32\igfxpers.exe(Piriform Ltd) C:\Program Files\CCleaner\CCleaner64.exe(Microsoft Corporation) C:\Windows\System32\rundll32.exe(Microsoft Corporation) C:\Windows\System32\StikyNot.exe(Motorola Solutions, Inc.) C:\Program Files (x86)\Intel\Bluetooth\obexsrv.exe(AVAST Software) C:\Program Files\AVAST Software\Avast\AvastUI.exe(SRWare) C:\Program Files (x86)\SRWare Iron\chrome.exe(SRWare) C:\Program Files (x86)\SRWare Iron\chrome.exe(SRWare) C:\Program Files (x86)\SRWare Iron\chrome.exe(SRWare) C:\Program Files (x86)\SRWare Iron\chrome.exe(SRWare) C:\Program Files (x86)\SRWare Iron\chrome.exe(SRWare) C:\Program Files (x86)\SRWare Iron\chrome.exe(SRWare) C:\Program Files (x86)\SRWare Iron\chrome.exe(SRWare) C:\Program Files (x86)\SRWare Iron\chrome.exe(SRWare) C:\Program Files (x86)\SRWare Iron\chrome.exe(SRWare) C:\Program Files (x86)\SRWare Iron\chrome.exe(SRWare) C:\Program Files (x86)\SRWare Iron\chrome.exe(SRWare) C:\Program Files (x86)\SRWare Iron\chrome.exe(SRWare) C:\Program Files (x86)\SRWare Iron\chrome.exe(SRWare) C:\Program Files (x86)\SRWare Iron\chrome.exe(SRWare) C:\Program Files (x86)\SRWare Iron\chrome.exe(SRWare) C:\Program Files (x86)\SRWare Iron\chrome.exe(SRWare) C:\Program Files (x86)\SRWare Iron\chrome.exe(SRWare) C:\Program Files (x86)\SRWare Iron\chrome.exe(SRWare) C:\Program Files (x86)\SRWare Iron\chrome.exe(SRWare) C:\Program Files (x86)\SRWare Iron\chrome.exe(SRWare) C:\Program Files (x86)\SRWare Iron\chrome.exe(SRWare) C:\Program Files (x86)\SRWare Iron\chrome.exe(SRWare) C:\Program Files (x86)\SRWare Iron\chrome.exe(SRWare) C:\Program Files (x86)\SRWare Iron\chrome.exe(SRWare) C:\Program Files (x86)\SRWare Iron\chrome.exe(SRWare) C:\Program Files (x86)\SRWare Iron\chrome.exe(SRWare) C:\Program Files (x86)\SRWare Iron\chrome.exe(SRWare) C:\Program Files (x86)\SRWare Iron\chrome.exe(SRWare) C:\Program Files (x86)\SRWare Iron\chrome.exe(SRWare) C:\Program Files (x86)\SRWare Iron\chrome.exe(SRWare) C:\Program Files (x86)\SRWare Iron\chrome.exe(SRWare) C:\Program Files (x86)\SRWare Iron\chrome.exe() C:\Users\karrieann\Downloads\AdwCleaner.exe(SRWare) C:\Program Files (x86)\SRWare Iron\chrome.exe(SRWare) C:\Program Files (x86)\SRWare Iron\chrome.exe(SRWare) C:\Program Files (x86)\SRWare Iron\chrome.exe(SRWare) C:\Program Files (x86)\SRWare Iron\chrome.exe(SRWare) C:\Program Files (x86)\SRWare Iron\chrome.exe(SRWare) C:\Program Files (x86)\SRWare Iron\chrome.exe(SRWare) C:\Program Files (x86)\SRWare Iron\chrome.exe(SRWare) C:\Program Files (x86)\SRWare Iron\chrome.exe(SRWare) C:\Program Files (x86)\SRWare Iron\chrome.exe(SRWare) C:\Program Files (x86)\SRWare Iron\chrome.exe(SRWare) C:\Program Files (x86)\SRWare Iron\chrome.exe(Opera Software) C:\Program Files (x86)\Opera\26.0.1656.32\opera.exe() C:\Program Files (x86)\Opera\26.0.1656.32\opera_crashreporter.exe(Opera Software) C:\Program Files (x86)\Opera\26.0.1656.32\opera.exe(Opera Software) C:\Program Files (x86)\Opera\26.0.1656.32\opera.exe(Opera Software) C:\Program Files (x86)\Opera\26.0.1656.32\opera.exe(Opera Software) C:\Program Files (x86)\Opera\26.0.1656.32\opera.exe(Opera Software) C:\Program Files (x86)\Opera\26.0.1656.32\opera.exe(Opera Software) C:\Program Files (x86)\Opera\26.0.1656.32\opera.exe(Opera Software) C:\Program Files (x86)\Opera\26.0.1656.32\opera.exe(Opera Software) C:\Program Files (x86)\Opera\26.0.1656.32\opera.exe(Opera Software) C:\Program Files (x86)\Opera\26.0.1656.32\opera.exe(Opera Software) C:\Program Files (x86)\Opera\26.0.1656.32\opera.exe(Opera Software) C:\Program Files (x86)\Opera\26.0.1656.32\opera.exe(Opera Software) C:\Program Files (x86)\Opera\26.0.1656.32\opera.exe ==================== Registry (Whitelisted) ================== (If an entry is included in the fixlist, the registry item will be restored to default or removed. The file will not be moved.) HKLM\...\Run: [bTMTrayAgent] => rundll32.exe "C:\Program Files (x86)\Intel\Bluetooth\btmshellex.dll",TrayAppHKLM-x32\...\Run: [AvastUI.exe] => C:\Program Files\AVAST Software\Avast\AvastUI.exe [5226600 2014-11-25] (AVAST Software)Winlogon\Notify\igfxcui: C:\WINDOWS\system32\igfxdev.dll (Intel Corporation)HKU\S-1-5-21-3339143023-1024948520-1388139053-1000\...\Run: [RESTART_STICKY_NOTES] => C:\Windows\System32\StikyNot.exe [457728 2014-03-18] (Microsoft Corporation)HKU\S-1-5-21-3339143023-1024948520-1388139053-1000\...\Run: [CCleaner Monitoring] => C:\Program Files\CCleaner\CCleaner64.exe [6501656 2014-10-23] (Piriform Ltd)HKU\S-1-5-21-3339143023-1024948520-1388139053-1000\...\Run: [Google Update] => C:\Users\karrieann\AppData\Local\Google\Update\GoogleUpdate.exe [107912 2014-10-28] (Google Inc.)ShellIconOverlayIdentifiers: [00avast] -> {472083B0-C522-11CF-8763-00608CC02F24} => C:\Program Files\AVAST Software\Avast\ashShA64.dll (AVAST Software)ShellIconOverlayIdentifiers-x32: [ SkyDrivePro1 (ErrorConflict)] -> {8BA85C75-763B-4103-94EB-9470F12FE0F7} => C:\Program Files\Microsoft Office 15\root\Office15\GROOVEEX.DLL (Microsoft Corporation)ShellIconOverlayIdentifiers-x32: [ SkyDrivePro2 (SyncInProgress)] -> {CD55129A-B1A1-438E-A425-CEBC7DC684EE} => C:\Program Files\Microsoft Office 15\root\Office15\GROOVEEX.DLL (Microsoft Corporation)ShellIconOverlayIdentifiers-x32: [ SkyDrivePro3 (InSync)] -> {E768CD3B-BDDC-436D-9C13-E1B39CA257B1} => C:\Program Files\Microsoft Office 15\root\Office15\GROOVEEX.DLL (Microsoft Corporation) ==================== Internet (Whitelisted) ==================== (If an item is included in the fixlist, if it is a registry item it will be removed or restored to default.) HKU\.DEFAULT\Software\Microsoft\Internet Explorer\Main,Local Page = HKU\S-1-5-19\Software\Microsoft\Internet Explorer\Main,Local Page = HKU\S-1-5-20\Software\Microsoft\Internet Explorer\Main,Local Page = HKU\S-1-5-21-3339143023-1024948520-1388139053-1000\Software\Microsoft\Internet Explorer\Main,Start Page Redirect Cache = http://www.msn.com/?ocid=iehpBHO: Lync Browser Helper -> {31D09BA0-12F5-4CCE-BE8A-2923E76605DA} -> C:\Program Files\Microsoft Office 15\root\VFS\ProgramFilesX64\Microsoft Office\Office15\OCHelper.dll (Microsoft Corporation)BHO: avast! Online Security -> {8E5E2654-AD2D-48bf-AC2D-D17F00898D06} -> C:\Program Files\AVAST Software\Avast\aswWebRepIE64.dll (AVAST Software)BHO: Microsoft SkyDrive Pro Browser Helper -> {D0498E0A-45B7-42AE-A9AA-ABA463DBD3BF} -> C:\Program Files\Microsoft Office 15\root\VFS\ProgramFilesX64\Microsoft Office\Office15\GROOVEEX.DLL (Microsoft Corporation)BHO-x32: Lync Browser Helper -> {31D09BA0-12F5-4CCE-BE8A-2923E76605DA} -> C:\Program Files\Microsoft Office 15\root\Office15\OCHelper.dll (Microsoft Corporation)BHO-x32: avast! Online Security -> {8E5E2654-AD2D-48bf-AC2D-D17F00898D06} -> C:\Program Files\AVAST Software\Avast\aswWebRepIE.dll (AVAST Software)BHO-x32: Microsoft SkyDrive Pro Browser Helper -> {D0498E0A-45B7-42AE-A9AA-ABA463DBD3BF} -> C:\Program Files\Microsoft Office 15\root\Office15\GROOVEEX.DLL (Microsoft Corporation)Handler-x32: osf - {D924BDC6-C83A-4BD5-90D0-095128A113D1} - C:\Program Files\Microsoft Office 15\root\Office15\MSOSB.DLL (Microsoft Corporation)Tcpip\Parameters: [DhcpNameServer] 192.168.3.1 FireFox:========FF Plugin: @adobe.com/FlashPlayer -> C:\WINDOWS\system32\Macromed\Flash\NPSWF64_15_0_0_246.dll ()FF Plugin-x32: @adobe.com/FlashPlayer -> C:\WINDOWS\SysWOW64\Macromed\Flash\NPSWF32_15_0_0_246.dll ()FF Plugin-x32: @microsoft.com/Lync,version=15.0 -> C:\Program Files\Microsoft Office 15\root\VFS\ProgramFilesX86\Mozilla Firefox\plugins\npmeetingjoinpluginoc.dll (Microsoft Corporation)FF Plugin-x32: @microsoft.com/SharePoint,version=14.0 -> C:\Program Files\Microsoft Office 15\root\Office15\NPSPWRAP.DLL (Microsoft Corporation)FF Plugin HKU\S-1-5-21-3339143023-1024948520-1388139053-1000: @Google.com/GoogleEarthPlugin -> C:\Users\karrieann\AppData\Local\Google\Google Earth\plugin\npgeplugin.dll (Google)FF Plugin HKU\S-1-5-21-3339143023-1024948520-1388139053-1000: @tools.google.com/Google Update;version=3 -> C:\Users\karrieann\AppData\Local\Google\Update\1.3.25.11\npGoogleUpdate3.dll (Google Inc.)FF Plugin HKU\S-1-5-21-3339143023-1024948520-1388139053-1000: @tools.google.com/Google Update;version=9 -> C:\Users\karrieann\AppData\Local\Google\Update\1.3.25.11\npGoogleUpdate3.dll (Google Inc.)FF HKLM-x32\...\Firefox\Extensions: [wrc@avast.com] - C:\Program Files\AVAST Software\Avast\WebRep\FFFF Extension: Avast Online Security - C:\Program Files\AVAST Software\Avast\WebRep\FF [2014-10-19] Chrome: =======CHR HKLM-x32\...\Chrome\Extension: [gomekmidlodglbbmalcneegieacbdmki] - C:\Program Files\AVAST Software\Avast\WebRep\Chrome\aswWebRepChrome.crx [2014-11-25] ==================== Services (Whitelisted) ================= (If an entry is included in the fixlist, the service will be removed from the registry. The file will not be moved unless listed separately.) R2 avast! Antivirus; C:\Program Files\AVAST Software\Avast\AvastSvc.exe [50344 2014-11-25] (AVAST Software)R2 avast! Firewall; C:\Program Files\AVAST Software\Avast\afwServ.exe [104416 2014-11-25] (AVAST Software)R3 AvastVBoxSvc; C:\Program Files\AVAST Software\Avast\ng\vbox\AvastVBoxSVC.exe [4012248 2014-11-25] (Avast Software)R2 ClickToRunSvc; C:\Program Files\Microsoft Office 15\ClientX64\OfficeClickToRun.exe [2443960 2014-10-30] (Microsoft Corporation)R2 Intel® Wireless Bluetooth® 4.0 Radio Management; C:\Program Files (x86)\Intel\Bluetooth\ibtrksrv.exe [157128 2013-09-18] (Intel Corporation)S3 WdNisSvc; C:\Program Files\Windows Defender\NisSrv.exe [368632 2014-09-21] (Microsoft Corporation)S3 WinDefend; C:\Program Files\Windows Defender\MsMpEng.exe [23792 2014-09-21] (Microsoft Corporation) ==================== Drivers (Whitelisted) ==================== (If an entry is included in the fixlist, the service will be removed from the registry. The file will not be moved unless listed separately.) R2 aswHwid; C:\Windows\system32\drivers\aswHwid.sys [29208 2014-11-25] ()R1 aswKbd; C:\Windows\system32\drivers\aswKbd.sys [28184 2014-11-25] (AVAST Software)R2 aswMonFlt; C:\Windows\system32\drivers\aswMonFlt.sys [83280 2014-11-25] (AVAST Software)R0 aswNdisFlt; C:\Windows\System32\DRIVERS\aswNdisFlt.sys [449936 2014-11-25] (AVAST Software)R1 aswRdr; C:\Windows\system32\drivers\aswRdr2.sys [93568 2014-11-25] (AVAST Software)R0 aswRvrt; C:\Windows\System32\Drivers\aswRvrt.sys [65776 2014-11-25] ()R1 aswSnx; C:\Windows\system32\drivers\aswSnx.sys [1050432 2014-11-25] (AVAST Software)R1 aswSP; C:\Windows\system32\drivers\aswSP.sys [436624 2014-11-25] (AVAST Software)R2 aswStm; C:\Windows\system32\drivers\aswStm.sys [116728 2014-11-25] (AVAST Software)R0 aswVmm; C:\Windows\System32\Drivers\aswVmm.sys [267632 2014-11-25] ()R3 btmaux; C:\Windows\system32\DRIVERS\btmaux.sys [140600 2013-07-22] (Motorola Solutions, Inc.)R3 btmhsf; C:\Windows\system32\DRIVERS\btmhsf.sys [1390904 2013-10-15] (Motorola Solutions, Inc.)S3 MBAMSwissArmy; C:\WINDOWS\system32\drivers\MBAMSwissArmy.sys [129752 2014-12-05] (Malwarebytes Corporation)R2 VBoxAswDrv; C:\Program Files\AVAST Software\Avast\ng\vbox\VBoxAswDrv.sys [271752 2014-11-25] (Avast Software)S3 WdNisDrv; C:\Windows\System32\Drivers\WdNisDrv.sys [114496 2014-09-21] (Microsoft Corporation) ==================== NetSvcs (Whitelisted) =================== (If an item is included in the fixlist, it will be removed from the registry. Any associated file could be listed separately to be moved.) ==================== One Month Created Files and Folders ======== (If an entry is included in the fixlist, the file\folder will be moved.) 2014-12-09 23:28 - 2014-12-09 23:28 - 05162080 _____ (Piriform Ltd) C:\Users\karrieann\Downloads\ccsetup500 (2).exe2014-12-09 12:13 - 2014-12-09 12:14 - 00000000 ____D () C:\AdwCleaner2014-12-09 12:12 - 2014-12-09 12:12 - 02166272 _____ () C:\Users\karrieann\Downloads\AdwCleaner.exe2014-12-09 12:05 - 2014-12-09 12:05 - 00000000 ____D () C:\Users\karrieann\Downloads\FRST-OlderVersion2014-12-09 10:47 - 2014-12-09 10:48 - 00000197 _____ () C:\WINDOWS\system32\2014-12-09-18-47-53.030-AvastVBoxSVC.exe-2344.log2014-12-09 10:16 - 2014-12-09 10:21 - 00003224 _____ () C:\Users\karrieann\Downloads\software_removal_tool.log2014-12-09 09:54 - 2014-12-09 09:54 - 00509440 _____ (Tech Support Guy System) C:\Users\karrieann\Downloads\SysInfo (1).exe2014-12-09 09:50 - 2014-12-09 09:50 - 00509440 _____ (Tech Support Guy System) C:\Users\karrieann\Downloads\SysInfo.exe2014-12-09 03:32 - 2014-12-09 03:32 - 00000000 ____D () C:\Users\karrieann\AppData\Local\Macromedia2014-12-09 03:24 - 2014-12-09 03:24 - 00001998 _____ () C:\Users\Public\Desktop\SeaMonkey.lnk2014-12-09 03:24 - 2014-12-09 03:24 - 00000000 ____D () C:\Users\karrieann\AppData\Roaming\Mozilla2014-12-09 03:24 - 2014-12-09 03:24 - 00000000 ____D () C:\Users\karrieann\AppData\Local\Mozilla2014-12-09 03:24 - 2014-12-09 03:24 - 00000000 ____D () C:\ProgramData\Microsoft\Windows\Start Menu\Programs\SeaMonkey2014-12-09 03:24 - 2014-12-09 03:24 - 00000000 ____D () C:\Program Files (x86)\SeaMonkey2014-12-09 03:22 - 2014-12-09 03:22 - 32236926 _____ () C:\Users\karrieann\Downloads\SeaMonkey Setup 2.31.exe2014-12-08 16:11 - 2014-12-08 16:11 - 00000000 __SHD () C:\Users\karrieann\AppData\Local\EmieBrowserModeList2014-12-08 14:58 - 2014-12-08 14:58 - 31430804 _____ () C:\Users\karrieann\Downloads\Share This Info before it is removed!.mp42014-12-07 04:17 - 2014-12-07 04:26 - 1865368657 _____ () C:\Users\karrieann\Downloads\We Need To Talk About Sandy Hook (Full Video) 720p.mp42014-12-07 04:10 - 2014-12-07 04:10 - 05162080 _____ (Piriform Ltd) C:\Users\karrieann\Downloads\ccsetup500 (1).exe2014-12-05 06:01 - 2014-12-09 23:44 - 00000000 ____D () C:\FRST2014-12-05 06:01 - 2014-12-05 06:02 - 00023091 _____ () C:\Users\karrieann\Downloads\Addition.txt2014-12-05 05:59 - 2014-12-09 12:05 - 02119680 _____ (Farbar) C:\Users\karrieann\Downloads\FRST64.exe2014-12-05 05:50 - 2014-12-05 05:50 - 20447072 _____ (Malwarebytes Corporation ) C:\Users\karrieann\Downloads\mbam-setup-2.0.4.1028 (2).exe2014-12-05 05:38 - 2014-12-05 05:38 - 20447072 _____ (Malwarebytes Corporation ) C:\Users\karrieann\Downloads\mbam-setup-2.0.4.1028 (1).exe2014-12-05 05:29 - 2014-12-05 05:29 - 20447072 _____ (Malwarebytes Corporation ) C:\Users\karrieann\Downloads\mbam-setup-2.0.4.1028.exe2014-12-05 05:28 - 2014-12-05 06:02 - 00040253 _____ () C:\Users\karrieann\Downloads\FRST.txt2014-12-04 22:54 - 2014-12-04 22:54 - 05162080 _____ (Piriform Ltd) C:\Users\karrieann\Downloads\ccsetup500.exe2014-12-02 02:10 - 2014-12-02 02:10 - 00000216 _____ () C:\Users\karrieann\Downloads\clip_handelman_note.asx2014-11-25 18:54 - 2014-11-25 18:54 - 00000247 _____ () C:\WINDOWS\system32\2014-11-26-02-54-20.077-aswFe.exe-2244.log2014-11-25 18:48 - 2014-11-25 18:54 - 00000247 _____ () C:\WINDOWS\system32\2014-11-26-02-48-30.066-aswFe.exe-848.log2014-11-25 18:48 - 2014-11-25 18:48 - 00000197 _____ () C:\WINDOWS\system32\2014-11-26-02-48-29.036-AvastVBoxSVC.exe-968.log2014-11-25 18:42 - 2014-10-30 03:25 - 00275080 ____N (Microsoft Corporation) C:\WINDOWS\system32\MpSigStub.exe2014-11-25 18:41 - 2014-11-25 18:41 - 00449936 _____ (AVAST Software) C:\WINDOWS\system32\Drivers\aswNdisFlt.sys2014-11-25 18:41 - 2014-11-25 18:41 - 00364512 _____ (AVAST Software) C:\WINDOWS\system32\aswBoot.exe2014-11-25 18:41 - 2014-11-25 18:41 - 00043152 _____ (AVAST Software) C:\WINDOWS\avastSS.scr2014-11-20 00:35 - 2014-11-20 00:35 - 00034799 _____ () C:\Users\karrieann\Downloads\calendar.1009347.ics2014-11-18 18:22 - 2014-11-09 15:19 - 00991232 _____ (Microsoft Corporation) C:\WINDOWS\system32\kerberos.dll2014-11-18 18:22 - 2014-11-09 15:19 - 00806400 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\kerberos.dll2014-11-18 18:22 - 2014-11-09 15:18 - 00259584 _____ (Microsoft Corporation) C:\WINDOWS\system32\pku2u.dll2014-11-18 18:22 - 2014-11-09 15:18 - 00208896 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\pku2u.dll2014-11-16 14:26 - 2014-11-16 14:26 - 00508416 _____ () C:\Users\karrieann\Downloads\Therapeutic_Communication.ppt2014-11-11 22:16 - 2014-09-26 23:13 - 00104336 _____ (Microsoft Corporation) C:\WINDOWS\system32\ncryptsslp.dll2014-11-11 22:16 - 2014-09-26 21:24 - 00088800 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\ncryptsslp.dll2014-11-11 22:16 - 2014-09-26 19:38 - 00426496 _____ (Microsoft Corporation) C:\WINDOWS\system32\schannel.dll2014-11-11 22:16 - 2014-09-26 19:30 - 00185856 _____ (Microsoft Corporation) C:\WINDOWS\system32\dpapisrv.dll2014-11-11 22:16 - 2014-09-26 19:17 - 00357376 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\schannel.dll2014-11-11 22:15 - 2014-10-09 17:58 - 00177472 _____ (Microsoft Corporation) C:\WINDOWS\system32\Drivers\ksecpkg.sys2014-11-11 22:15 - 2014-10-09 17:58 - 00027456 _____ (Microsoft Corporation) C:\WINDOWS\system32\Drivers\rdpvideominiport.sys2014-11-11 22:15 - 2014-10-09 17:44 - 00563976 _____ (Microsoft Corporation) C:\WINDOWS\system32\Drivers\cng.sys2014-11-11 22:15 - 2014-10-07 23:37 - 00736768 _____ (Microsoft Corporation) C:\WINDOWS\system32\adtschema.dll2014-11-11 22:15 - 2014-10-07 23:37 - 00154112 _____ (Microsoft Corporation) C:\WINDOWS\system32\msaudite.dll2014-11-11 22:15 - 2014-10-07 23:34 - 00131584 _____ (Microsoft Corporation) C:\WINDOWS\system32\rdpudd.dll2014-11-11 22:15 - 2014-10-07 23:24 - 00040448 _____ (Microsoft Corporation) C:\WINDOWS\system32\rfxvmt.dll2014-11-11 22:15 - 2014-10-07 22:56 - 00445440 _____ (Microsoft Corporation) C:\WINDOWS\system32\certcli.dll2014-11-11 22:15 - 2014-10-07 22:51 - 00736768 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\adtschema.dll2014-11-11 22:15 - 2014-10-07 22:51 - 00154112 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\msaudite.dll2014-11-11 22:15 - 2014-10-07 22:18 - 00324096 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\certcli.dll2014-11-11 22:15 - 2014-10-07 22:17 - 01441792 _____ (Microsoft Corporation) C:\WINDOWS\system32\lsasrv.dll2014-11-11 22:15 - 2014-10-07 21:23 - 03547648 _____ (Microsoft Corporation) C:\WINDOWS\system32\rdpcorets.dll2014-11-11 22:14 - 2014-10-18 01:55 - 00055776 _____ (Microsoft Corporation) C:\WINDOWS\system32\wuauclt.exe2014-11-11 22:14 - 2014-10-18 00:09 - 00060416 _____ (Microsoft Corporation) C:\WINDOWS\system32\wups.dll2014-11-11 22:14 - 2014-10-18 00:09 - 00051712 _____ (Microsoft Corporation) C:\WINDOWS\system32\wups2.dll2014-11-11 22:14 - 2014-10-17 23:25 - 00025600 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\wups.dll2014-11-11 22:14 - 2014-10-17 22:50 - 00017408 _____ (Microsoft Corporation) C:\WINDOWS\system32\wuaext.dll2014-11-11 22:14 - 2014-10-17 22:38 - 03557376 _____ (Microsoft Corporation) C:\WINDOWS\system32\wuaueng.dll2014-11-11 22:14 - 2014-10-17 22:27 - 00035840 _____ (Microsoft Corporation) C:\WINDOWS\system32\wuapp.exe2014-11-11 22:14 - 2014-10-17 22:26 - 00140288 _____ (Microsoft Corporation) C:\WINDOWS\system32\wuwebv.dll2014-11-11 22:14 - 2014-10-17 22:23 - 00407552 _____ (Microsoft Corporation) C:\WINDOWS\system32\WUSettingsProvider.dll2014-11-11 22:14 - 2014-10-17 22:23 - 00095744 _____ (Microsoft Corporation) C:\WINDOWS\system32\wudriver.dll2014-11-11 22:14 - 2014-10-17 22:21 - 00894976 _____ (Microsoft Corporation) C:\WINDOWS\system32\wuapi.dll2014-11-11 22:14 - 2014-10-17 22:20 - 01714176 _____ (Microsoft Corporation) C:\WINDOWS\system32\wucltux.dll2014-11-11 22:14 - 2014-10-17 22:14 - 00124928 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\wuwebv.dll2014-11-11 22:14 - 2014-10-17 22:14 - 00029696 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\wuapp.exe2014-11-11 22:14 - 2014-10-17 22:12 - 00081920 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\wudriver.dll2014-11-11 22:14 - 2014-10-17 22:11 - 00723968 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\wuapi.dll2014-11-11 22:14 - 2014-10-12 18:33 - 00116032 _____ (Microsoft Corporation) C:\WINDOWS\system32\consent.exe2014-11-11 22:14 - 2014-10-10 16:58 - 03320320 _____ (Microsoft Corporation) C:\WINDOWS\system32\msi.dll2014-11-11 22:14 - 2014-10-10 16:53 - 03607040 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\msi.dll2014-11-11 22:14 - 2014-10-07 23:30 - 00110080 _____ (Microsoft Corporation) C:\WINDOWS\system32\appinfo.dll2014-11-11 22:14 - 2014-10-07 23:09 - 00428032 _____ (Microsoft Corporation) C:\WINDOWS\system32\msihnd.dll2014-11-11 22:14 - 2014-10-07 22:27 - 00325120 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\msihnd.dll2014-11-11 22:14 - 2014-10-07 21:32 - 02773504 _____ (Microsoft Corporation) C:\WINDOWS\system32\authui.dll2014-11-11 22:14 - 2014-10-07 21:19 - 02459136 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\authui.dll2014-11-11 22:14 - 2014-09-21 20:38 - 01519488 _____ (Microsoft Corporation) C:\WINDOWS\system32\user32.dll2014-11-11 22:14 - 2014-09-21 19:06 - 00258368 _____ (Microsoft Corporation) C:\WINDOWS\system32\Drivers\WdFilter.sys2014-11-11 22:14 - 2014-09-21 19:06 - 00114496 _____ (Microsoft Corporation) C:\WINDOWS\system32\Drivers\WdNisDrv.sys2014-11-11 22:14 - 2014-09-21 18:49 - 00035320 _____ (Microsoft Corporation) C:\WINDOWS\system32\Drivers\WdBoot.sys2014-11-11 22:14 - 2014-09-18 16:16 - 01346048 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\user32.dll2014-11-11 22:14 - 2014-09-02 14:08 - 00014336 _____ (Microsoft Corporation) C:\WINDOWS\system32\winshfhc.dll2014-11-11 22:14 - 2014-09-02 14:08 - 00012800 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\winshfhc.dll2014-11-11 22:13 - 2014-10-30 21:28 - 25110016 _____ (Microsoft Corporation) C:\WINDOWS\system32\mshtml.dll2014-11-11 22:13 - 2014-10-30 19:59 - 14390272 _____ (Microsoft Corporation) C:\WINDOWS\system32\ieframe.dll2014-11-11 22:13 - 2014-10-30 19:42 - 19781632 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\mshtml.dll2014-11-11 22:13 - 2014-10-30 18:30 - 12819456 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\ieframe.dll2014-11-11 22:12 - 2014-11-04 15:38 - 00228864 _____ (Microsoft Corporation) C:\WINDOWS\system32\aepdu.dll2014-11-11 22:12 - 2014-11-03 16:10 - 00304128 _____ (Microsoft Corporation) C:\WINDOWS\system32\generaltel.dll2014-11-11 22:12 - 2014-10-30 21:12 - 00143872 _____ (Microsoft Corporation) C:\WINDOWS\system32\wextract.exe2014-11-11 22:12 - 2014-10-30 21:12 - 00013824 _____ (Microsoft Corporation) C:\WINDOWS\system32\mshta.exe2014-11-11 22:12 - 2014-10-30 21:10 - 00167424 _____ (Microsoft Corporation) C:\WINDOWS\system32\iexpress.exe2014-11-11 22:12 - 2014-10-30 21:09 - 00064512 _____ (Microsoft Corporation) C:\WINDOWS\system32\pngfilt.dll2014-11-11 22:12 - 2014-10-30 21:08 - 00012800 _____ (Microsoft Corporation) C:\WINDOWS\system32\msfeedssync.exe2014-11-11 22:12 - 2014-10-30 21:06 - 00580096 _____ (Microsoft Corporation) C:\WINDOWS\system32\vbscript.dll2014-11-11 22:12 - 2014-10-30 21:06 - 00237568 _____ (Microsoft Corporation) C:\WINDOWS\system32\url.dll2014-11-11 22:12 - 2014-10-30 21:06 - 00066560 _____ (Microsoft Corporation) C:\WINDOWS\system32\iesetup.dll2014-11-11 22:12 - 2014-10-30 21:06 - 00048640 _____ (Microsoft Corporation) C:\WINDOWS\system32\ieetwproxystub.dll2014-11-11 22:12 - 2014-10-30 21:05 - 02884096 _____ (Microsoft Corporation) C:\WINDOWS\system32\iertutil.dll2014-11-11 22:12 - 2014-10-30 21:05 - 00417280 _____ (Microsoft Corporation) C:\WINDOWS\system32\html.iec2014-11-11 22:12 - 2014-10-30 21:04 - 00088064 _____ (Microsoft Corporation) C:\WINDOWS\system32\MshtmlDac.dll2014-11-11 22:12 - 2014-10-30 20:57 - 00054784 _____ (Microsoft Corporation) C:\WINDOWS\system32\jsproxy.dll2014-11-11 22:12 - 2014-10-30 20:56 - 00034304 _____ (Microsoft Corporation) C:\WINDOWS\system32\iernonce.dll2014-11-11 22:12 - 2014-10-30 20:54 - 00132096 _____ (Microsoft Corporation) C:\WINDOWS\system32\IEAdvpack.dll2014-11-11 22:12 - 2014-10-30 20:53 - 00633856 _____ (Microsoft Corporation) C:\WINDOWS\system32\ieui.dll2014-11-11 22:12 - 2014-10-30 20:53 - 00098816 _____ (Microsoft Corporation) C:\WINDOWS\system32\aepic.dll2014-11-11 22:12 - 2014-10-30 20:52 - 00108544 _____ (Microsoft Corporation) C:\WINDOWS\system32\hlink.dll2014-11-11 22:12 - 2014-10-30 20:51 - 00812544 _____ (Microsoft Corporation) C:\WINDOWS\system32\jscript.dll2014-11-11 22:12 - 2014-10-30 20:51 - 00144384 _____ (Microsoft Corporation) C:\WINDOWS\system32\ieUnatt.exe2014-11-11 22:12 - 2014-10-30 20:51 - 00114688 _____ (Microsoft Corporation) C:\WINDOWS\system32\ieetwcollector.exe2014-11-11 22:12 - 2014-10-30 20:50 - 06040064 _____ (Microsoft Corporation) C:\WINDOWS\system32\jscript9.dll2014-11-11 22:12 - 2014-10-30 20:50 - 00814080 _____ (Microsoft Corporation) C:\WINDOWS\system32\jscript9diag.dll2014-11-11 22:12 - 2014-10-30 20:49 - 00537088 _____ (Microsoft Corporation) C:\WINDOWS\system32\aeinv.dll2014-11-11 22:12 - 2014-10-30 20:40 - 00033280 _____ (Microsoft Corporation) C:\WINDOWS\system32\licmgr10.dll2014-11-11 22:12 - 2014-10-30 20:38 - 00490496 _____ (Microsoft Corporation) C:\WINDOWS\system32\dxtmsft.dll2014-11-11 22:12 - 2014-10-30 20:30 - 00077824 _____ (Microsoft Corporation) C:\WINDOWS\system32\JavaScriptCollectionAgent.dll2014-11-11 22:12 - 2014-10-30 20:29 - 00111616 _____ (Microsoft Corporation) C:\WINDOWS\system32\iesysprep.dll2014-11-11 22:12 - 2014-10-30 20:29 - 00087552 _____ (Microsoft Corporation) C:\WINDOWS\system32\tdc.ocx2014-11-11 22:12 - 2014-10-30 20:28 - 00107520 _____ (Microsoft Corporation) C:\WINDOWS\system32\inseng.dll2014-11-11 22:12 - 2014-10-30 20:25 - 00199680 _____ (Microsoft Corporation) C:\WINDOWS\system32\msrating.dll2014-11-11 22:12 - 2014-10-30 20:24 - 00391168 _____ (Microsoft Corporation) C:\WINDOWS\system32\devinv.dll2014-11-11 22:12 - 2014-10-30 20:24 - 00092160 _____ (Microsoft Corporation) C:\WINDOWS\system32\mshtmled.dll2014-11-11 22:12 - 2014-10-30 20:24 - 00060416 _____ (Microsoft Corporation) C:\WINDOWS\system32\msfeedsbs.dll2014-11-11 22:12 - 2014-10-30 20:23 - 00145408 _____ (Microsoft Corporation) C:\WINDOWS\system32\iepeers.dll2014-11-11 22:12 - 2014-10-30 20:21 - 00316928 _____ (Microsoft Corporation) C:\WINDOWS\system32\dxtrans.dll2014-11-11 22:12 - 2014-10-30 20:19 - 00152064 _____ (Microsoft Corporation) C:\WINDOWS\system32\occache.dll2014-11-11 22:12 - 2014-10-30 20:15 - 01032704 _____ (Microsoft Corporation) C:\WINDOWS\system32\inetcomm.dll2014-11-11 22:12 - 2014-10-30 20:08 - 00262144 _____ (Microsoft Corporation) C:\WINDOWS\system32\webcheck.dll2014-11-11 22:12 - 2014-10-30 20:06 - 00372736 _____ (Microsoft Corporation) C:\WINDOWS\system32\iedkcs32.dll2014-11-11 22:12 - 2014-10-30 20:05 - 00800768 _____ (Microsoft Corporation) C:\WINDOWS\system32\msfeeds.dll2014-11-11 22:12 - 2014-10-30 20:05 - 00716800 _____ (Microsoft Corporation) C:\WINDOWS\system32\ie4uinit.exe2014-11-11 22:12 - 2014-10-30 20:03 - 02124288 _____ (Microsoft Corporation) C:\WINDOWS\system32\inetcpl.cpl2014-11-11 22:12 - 2014-10-30 19:45 - 02365440 _____ (Microsoft Corporation) C:\WINDOWS\system32\wininet.dll2014-11-11 22:12 - 2014-10-30 19:44 - 02865152 _____ (Microsoft Corporation) C:\WINDOWS\system32\actxprxy.dll2014-11-11 22:12 - 2014-10-30 19:42 - 00051200 _____ (Microsoft Corporation) C:\WINDOWS\system32\imgutil.dll2014-11-11 22:12 - 2014-10-30 19:32 - 01550336 _____ (Microsoft Corporation) C:\WINDOWS\system32\urlmon.dll2014-11-11 22:12 - 2014-10-30 19:28 - 00137728 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\wextract.exe2014-11-11 22:12 - 2014-10-30 19:28 - 00012800 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\mshta.exe2014-11-11 22:12 - 2014-10-30 19:27 - 00152064 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\iexpress.exe2014-11-11 22:12 - 2014-10-30 19:26 - 00057344 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\pngfilt.dll2014-11-11 22:12 - 2014-10-30 19:25 - 00011264 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\msfeedssync.exe2014-11-11 22:12 - 2014-10-30 19:24 - 00501248 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\vbscript.dll2014-11-11 22:12 - 2014-10-30 19:24 - 00235520 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\url.dll2014-11-11 22:12 - 2014-10-30 19:24 - 00062464 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\iesetup.dll2014-11-11 22:12 - 2014-10-30 19:23 - 00340992 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\html.iec2014-11-11 22:12 - 2014-10-30 19:23 - 00047616 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\ieetwproxystub.dll2014-11-11 22:12 - 2014-10-30 19:22 - 00064000 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\MshtmlDac.dll2014-11-11 22:12 - 2014-10-30 19:20 - 00799232 _____ (Microsoft Corporation) C:\WINDOWS\system32\ieapfltr.dll2014-11-11 22:12 - 2014-10-30 19:18 - 02277376 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\iertutil.dll2014-11-11 22:12 - 2014-10-30 19:16 - 00047104 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\jsproxy.dll2014-11-11 22:12 - 2014-10-30 19:15 - 00030720 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\iernonce.dll2014-11-11 22:12 - 2014-10-30 19:14 - 00112128 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\IEAdvpack.dll2014-11-11 22:12 - 2014-10-30 19:13 - 00478208 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\ieui.dll2014-11-11 22:12 - 2014-10-30 19:13 - 00099328 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\hlink.dll2014-11-11 22:12 - 2014-10-30 19:12 - 00661504 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\jscript.dll2014-11-11 22:12 - 2014-10-30 19:12 - 00115712 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\ieUnatt.exe2014-11-11 22:12 - 2014-10-30 19:11 - 00620032 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\jscript9diag.dll2014-11-11 22:12 - 2014-10-30 19:03 - 00027136 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\licmgr10.dll2014-11-11 22:12 - 2014-10-30 19:02 - 00418304 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\dxtmsft.dll2014-11-11 22:12 - 2014-10-30 18:57 - 00060416 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\JavaScriptCollectionAgent.dll2014-11-11 22:12 - 2014-10-30 18:56 - 00091136 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\inseng.dll2014-11-11 22:12 - 2014-10-30 18:56 - 00090624 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\iesysprep.dll2014-11-11 22:12 - 2014-10-30 18:56 - 00073216 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\tdc.ocx2014-11-11 22:12 - 2014-10-30 18:53 - 00168960 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\msrating.dll2014-11-11 22:12 - 2014-10-30 18:53 - 00052736 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\msfeedsbs.dll2014-11-11 22:12 - 2014-10-30 18:52 - 00076288 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\mshtmled.dll2014-11-11 22:12 - 2014-10-30 18:51 - 00128000 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\iepeers.dll2014-11-11 22:12 - 2014-10-30 18:50 - 00285696 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\dxtrans.dll2014-11-11 22:12 - 2014-10-30 18:48 - 00130048 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\occache.dll2014-11-11 22:12 - 2014-10-30 18:46 - 04298240 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\jscript9.dll2014-11-11 22:12 - 2014-10-30 18:46 - 00880128 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\inetcomm.dll2014-11-11 22:12 - 2014-10-30 18:42 - 00230400 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\webcheck.dll2014-11-11 22:12 - 2014-10-30 18:40 - 00688640 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\msfeeds.dll2014-11-11 22:12 - 2014-10-30 18:40 - 00325632 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\iedkcs32.dll2014-11-11 22:12 - 2014-10-30 18:39 - 02051072 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\inetcpl.cpl2014-11-11 22:12 - 2014-10-30 18:26 - 01042944 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\actxprxy.dll2014-11-11 22:12 - 2014-10-30 18:24 - 00040448 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\imgutil.dll2014-11-11 22:12 - 2014-10-30 18:17 - 01892864 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\wininet.dll2014-11-11 22:12 - 2014-10-30 18:13 - 01310208 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\urlmon.dll2014-11-11 22:12 - 2014-10-30 18:11 - 00708096 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\ieapfltr.dll2014-11-11 22:12 - 2014-10-22 21:48 - 00081408 _____ (Microsoft Corporation) C:\WINDOWS\system32\packager.dll2014-11-11 22:12 - 2014-10-22 21:05 - 00072192 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\packager.dll2014-11-11 22:12 - 2014-10-16 23:01 - 00789184 _____ (Microsoft Corporation) C:\WINDOWS\system32\oleaut32.dll2014-11-11 22:12 - 2014-10-16 22:58 - 00602768 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\oleaut32.dll2014-11-11 22:12 - 2014-10-06 22:28 - 00500016 _____ (Microsoft Corporation) C:\WINDOWS\system32\AudioSes.dll2014-11-11 22:12 - 2014-10-06 22:27 - 00482872 _____ (Microsoft Corporation) C:\WINDOWS\system32\AudioEng.dll2014-11-11 22:12 - 2014-10-06 22:27 - 00394120 _____ (Microsoft Corporation) C:\WINDOWS\system32\AUDIOKSE.dll2014-11-11 22:12 - 2014-10-06 22:27 - 00272248 _____ (Microsoft Corporation) C:\WINDOWS\system32\audiodg.exe2014-11-11 22:12 - 2014-10-06 22:27 - 00108432 _____ (Microsoft Corporation) C:\WINDOWS\system32\EncDump.dll2014-11-11 22:12 - 2014-10-06 19:34 - 00370424 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\AudioSes.dll2014-11-11 22:12 - 2014-10-06 19:34 - 00344536 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\AUDIOKSE.dll2014-11-11 22:12 - 2014-10-06 19:33 - 00424544 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\AudioEng.dll2014-11-11 22:12 - 2014-10-06 19:30 - 04182016 _____ (Microsoft Corporation) C:\WINDOWS\system32\win32k.sys2014-11-11 22:12 - 2014-10-06 17:54 - 00226304 _____ (Microsoft Corporation) C:\WINDOWS\system32\AudioEndpointBuilder.dll2014-11-11 22:12 - 2014-10-06 17:46 - 00911360 _____ (Microsoft Corporation) C:\WINDOWS\system32\audiosrv.dll2014-11-11 22:12 - 2014-08-22 21:18 - 02149376 _____ (Microsoft Corporation) C:\WINDOWS\system32\msxml3.dll2014-11-11 22:12 - 2014-08-22 21:03 - 01346048 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\msxml3.dll2014-11-11 11:11 - 2014-11-11 11:11 - 00062027 _____ () C:\Users\karrieann\Downloads\U.S. Bank Prepaid Online Banking Agreement2014-11-09 22:36 - 2014-11-09 22:36 - 00147969 _____ () C:\Users\karrieann\Documents\FOR POLICE, ACCREDITATION A GOOD STEP LONG OVERDUE - spokane ProQuest.htm2014-11-09 22:36 - 2014-11-09 22:36 - 00000000 ____D () C:\Users\karrieann\Documents\FOR POLICE, ACCREDITATION A GOOD STEP LONG OVERDUE - spokane ProQuest_files2014-11-09 21:57 - 2014-11-09 21:57 - 00018317 _____ () C:\Users\karrieann\Documents\watched cops polite cops.htm2014-11-09 21:57 - 2014-11-09 21:57 - 00000000 ____D () C:\Users\karrieann\Documents\watched cops polite cops_files ==================== One Month Modified Files and Folders ======= (If an entry is included in the fixlist, the file\folder will be moved.) 2014-12-09 23:34 - 2014-10-28 03:24 - 00000950 _____ () C:\WINDOWS\Tasks\GoogleUpdateTaskUserS-1-5-21-3339143023-1024948520-1388139053-1000UA.job2014-12-09 23:33 - 2014-10-19 01:57 - 00000830 _____ () C:\WINDOWS\Tasks\Adobe Flash Player Updater.job2014-12-09 23:24 - 2014-10-19 00:32 - 01846554 _____ () C:\WINDOWS\WindowsUpdate.log2014-12-09 23:00 - 2013-08-22 07:36 - 00000000 ____D () C:\WINDOWS\system32\sru2014-12-09 19:34 - 2014-10-28 03:24 - 00000898 _____ () C:\WINDOWS\Tasks\GoogleUpdateTaskUserS-1-5-21-3339143023-1024948520-1388139053-1000Core.job2014-12-09 19:33 - 2014-10-19 01:01 - 00003600 _____ () C:\WINDOWS\System32\Tasks\Optimize Start Menu Cache Files-S-1-5-21-3339143023-1024948520-1388139053-10002014-12-09 17:51 - 2014-10-19 01:03 - 00003958 _____ () C:\WINDOWS\System32\Tasks\User_Feed_Synchronization-{37F3BDFE-46C4-4FF4-AB79-9C330533AB29}2014-12-09 16:09 - 2013-08-22 07:20 - 00000000 ____D () C:\WINDOWS\CbsTemp2014-12-09 16:07 - 2013-08-22 07:36 - 00000000 ____D () C:\WINDOWS\AppReadiness2014-12-09 10:51 - 2014-03-18 02:04 - 00818732 _____ () C:\WINDOWS\system32\PerfStringBackup.INI2014-12-09 10:50 - 2014-10-19 00:57 - 00000000 ___DO () C:\Users\karrieann\OneDrive2014-12-09 10:47 - 2013-08-22 06:45 - 00000006 ____H () C:\WINDOWS\Tasks\SA.DAT2014-12-09 10:46 - 2014-03-18 01:54 - 00084654 _____ () C:\WINDOWS\PFRO.log2014-12-09 10:46 - 2013-08-22 05:25 - 00262144 ___SH () C:\WINDOWS\system32\config\BBI2014-12-09 09:33 - 2014-10-19 01:57 - 00003718 _____ () C:\WINDOWS\System32\Tasks\Adobe Flash Player Updater2014-12-05 19:38 - 2014-10-19 00:56 - 00000000 ____D () C:\Users\karrieann\AppData\Local\Packages2014-12-05 06:34 - 2014-10-20 07:31 - 00107008 ___SH () C:\Users\karrieann\Downloads\Thumbs.db2014-12-05 05:49 - 2014-10-28 00:57 - 00129752 _____ (Malwarebytes Corporation) C:\WINDOWS\system32\Drivers\MBAMSwissArmy.sys2014-12-05 05:49 - 2014-10-28 00:57 - 00001118 _____ () C:\Users\Public\Desktop\Malwarebytes Anti-Malware.lnk2014-12-05 05:49 - 2014-10-28 00:57 - 00000000 ____D () C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Malwarebytes Anti-Malware2014-12-05 05:49 - 2014-10-28 00:57 - 00000000 ____D () C:\Program Files (x86)\Malwarebytes Anti-Malware2014-12-04 11:21 - 2013-08-22 06:46 - 00036346 _____ () C:\WINDOWS\setupact.log2014-12-03 22:55 - 2014-10-26 21:53 - 00003838 _____ () C:\WINDOWS\System32\Tasks\Opera scheduled Autoupdate 14143891872014-12-03 22:55 - 2014-10-26 21:53 - 00001057 _____ () C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Opera.lnk2014-12-03 22:55 - 2014-10-26 21:53 - 00000000 ____D () C:\Program Files (x86)\Opera2014-11-25 18:41 - 2014-10-24 00:22 - 00001926 _____ () C:\Users\Public\Desktop\Avast Premier.lnk2014-11-25 18:41 - 2014-10-19 01:46 - 00028184 _____ (AVAST Software) C:\WINDOWS\system32\Drivers\aswKbd.sys2014-11-25 18:41 - 2014-10-19 01:17 - 01050432 _____ (AVAST Software) C:\WINDOWS\system32\Drivers\aswsnx.sys2014-11-25 18:41 - 2014-10-19 01:17 - 00436624 _____ (AVAST Software) C:\WINDOWS\system32\Drivers\aswsp.sys2014-11-25 18:41 - 2014-10-19 01:17 - 00267632 _____ () C:\WINDOWS\system32\Drivers\aswVmm.sys2014-11-25 18:41 - 2014-10-19 01:17 - 00116728 _____ (AVAST Software) C:\WINDOWS\system32\Drivers\aswStm.sys2014-11-25 18:41 - 2014-10-19 01:17 - 00093568 _____ (AVAST Software) C:\WINDOWS\system32\Drivers\aswRdr2.sys2014-11-25 18:41 - 2014-10-19 01:17 - 00083280 _____ (AVAST Software) C:\WINDOWS\system32\Drivers\aswmonflt.sys2014-11-25 18:41 - 2014-10-19 01:17 - 00065776 _____ () C:\WINDOWS\system32\Drivers\aswRvrt.sys2014-11-25 18:41 - 2014-10-19 01:17 - 00029208 _____ () C:\WINDOWS\system32\Drivers\aswHwid.sys2014-11-25 18:41 - 2014-10-19 01:17 - 00003924 _____ () C:\WINDOWS\System32\Tasks\avast! Emergency Update2014-11-25 18:41 - 2013-08-22 05:25 - 00262144 ___SH () C:\WINDOWS\system32\config\ELAM2014-11-21 06:14 - 2014-10-28 00:57 - 00093400 _____ (Malwarebytes Corporation) C:\WINDOWS\system32\Drivers\mbamchameleon.sys2014-11-21 06:14 - 2014-10-28 00:57 - 00064216 _____ (Malwarebytes Corporation) C:\WINDOWS\system32\Drivers\mwac.sys2014-11-21 06:14 - 2014-10-28 00:57 - 00025816 _____ (Malwarebytes Corporation) C:\WINDOWS\system32\Drivers\mbam.sys2014-11-20 19:06 - 2014-10-20 07:05 - 00000000 ____D () C:\Program Files\Microsoft Office 152014-11-20 12:51 - 2013-08-22 07:38 - 00714208 _____ (Adobe Systems Incorporated) C:\WINDOWS\SysWOW64\FlashPlayerApp.exe2014-11-20 12:51 - 2013-08-22 07:38 - 00106976 _____ (Adobe Systems Incorporated) C:\WINDOWS\SysWOW64\FlashPlayerCPLApp.cpl2014-11-15 03:52 - 2013-08-22 07:36 - 00000000 ____D () C:\WINDOWS\rescache2014-11-13 12:13 - 2013-08-22 06:44 - 00481880 _____ () C:\WINDOWS\system32\FNTCACHE.DAT2014-11-13 12:12 - 2014-10-19 03:43 - 00000000 ___SD () C:\WINDOWS\system32\CompatTel2014-11-13 12:12 - 2013-08-22 07:36 - 00000000 ___RD () C:\Users\Default\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\System Tools2014-11-13 12:12 - 2013-08-22 07:36 - 00000000 ___RD () C:\Users\Default User\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\System Tools2014-11-13 12:12 - 2013-08-22 07:36 - 00000000 ____D () C:\Program Files\Windows Defender2014-11-13 12:12 - 2013-08-22 07:36 - 00000000 ____D () C:\Program Files (x86)\Windows Defender2014-11-13 12:11 - 2014-10-19 03:21 - 00000000 ____D () C:\WINDOWS\system32\MRT2014-11-13 12:10 - 2014-10-19 03:21 - 103374192 _____ (Microsoft Corporation) C:\WINDOWS\system32\MRT.exe2014-11-12 19:29 - 2014-10-28 03:24 - 00003904 _____ () C:\WINDOWS\System32\Tasks\GoogleUpdateTaskUserS-1-5-21-3339143023-1024948520-1388139053-1000UA2014-11-12 19:29 - 2014-10-28 03:24 - 00003524 _____ () C:\WINDOWS\System32\Tasks\GoogleUpdateTaskUserS-1-5-21-3339143023-1024948520-1388139053-1000Core2014-11-11 21:02 - 2014-10-19 00:31 - 00000000 ____D () C:\Users\karrieann Some content of TEMP:====================C:\Users\karrieann\AppData\Local\Temp\Quarantine.exeC:\Users\karrieann\AppData\Local\Temp\sqlite3.dll ==================== Bamital & volsnap Check ================= (There is no automatic fix for files that do not pass verification.) C:\Windows\System32\winlogon.exe => File is digitally signedC:\Windows\System32\wininit.exe => File is digitally signedC:\Windows\explorer.exe => File is digitally signedC:\Windows\SysWOW64\explorer.exe => File is digitally signedC:\Windows\System32\svchost.exe => File is digitally signedC:\Windows\SysWOW64\svchost.exe => File is digitally signedC:\Windows\System32\services.exe => File is digitally signedC:\Windows\System32\User32.dll => File is digitally signedC:\Windows\SysWOW64\User32.dll => File is digitally signedC:\Windows\System32\userinit.exe => File is digitally signedC:\Windows\SysWOW64\userinit.exe => File is digitally signedC:\Windows\System32\rpcss.dll => File is digitally signedC:\Windows\System32\Drivers\volsnap.sys => File is digitally signed LastRegBack: 2014-12-05 08:21 ==================== End Of Log ============================ Additional scan result of Farbar Recovery Scan Tool (x64) Version: 09-12-2014Ran by karrieann at 2014-12-09 23:44:38Running from C:\Users\karrieann\Downloads\FRST-OlderVersion\FRST-OlderVersionBoot Mode: Normal========================================================== ==================== Security Center ======================== (If an entry is included in the fixlist, it will be removed.) AV: Windows Defender (Disabled - Up to date) {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}AV: avast! Antivirus (Enabled - Up to date) {17AD7D40-BA12-9C46-7131-94903A54AD8B}AS: Windows Defender (Disabled - Up to date) {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}AS: avast! Antivirus (Enabled - Up to date) {ACCC9CA4-9C28-93C8-4B81-AFE241D3E736}FW: avast! Antivirus (Enabled) {2F96FC65-F07D-9D1E-5A6E-3DA5C487EAF0} ==================== Installed Programs ====================== (Only the adware programs with "hidden" flag could be added to the fixlist to unhide them. The adware programs should be uninstalled manually.) Adobe Flash Player 15 Plugin (HKLM-x32\...\Adobe Flash Player Plugin) (Version: 15.0.0.246 - Adobe Systems Incorporated)Avast Premier (HKLM-x32\...\Avast) (Version: 10.0.2208 - AVAST Software)CCleaner (HKLM\...\CCleaner) (Version: 4.19 - Piriform)Google Earth (HKLM-x32\...\{4D2A6330-2F8B-11E3-9C40-B8AC6F97B88E}) (Version: 7.1.2.2041 - Google)Intel® Processor Graphics (HKLM-x32\...\{F0E3AD40-2BBD-4360-9C76-B9AC9A5886EA}) (Version: 9.17.10.3347 - Intel Corporation)Intel® PROSet/Wireless Software for Bluetooth® Technology (HKLM\...\{302600C1-6BDF-4FD1-1309-148929CC1385}) (Version: 3.1.1309.0390 - Intel Corporation)Malwarebytes Anti-Malware version 2.0.4.1028 (HKLM-x32\...\Malwarebytes Anti-Malware_is1) (Version: 2.0.4.1028 - Malwarebytes Corporation)Microsoft Office 365 ProPlus - en-us (HKLM\...\O365ProPlusRetail - en-us) (Version: 15.0.4667.1002 - Microsoft Corporation)Office 15 Click-to-Run Extensibility Component (x32 Version: 15.0.4667.1002 - Microsoft Corporation) HiddenOffice 15 Click-to-Run Licensing Component (Version: 15.0.4667.1002 - Microsoft Corporation) HiddenOffice 15 Click-to-Run Localization Component (x32 Version: 15.0.4667.1002 - Microsoft Corporation) HiddenOpera Stable 26.0.1656.32 (HKLM-x32\...\Opera 26.0.1656.32) (Version: 26.0.1656.32 - Opera Software ASA)SeaMonkey 2.31 (x86 en-US) (HKLM-x32\...\SeaMonkey 2.31 (x86 en-US)) (Version: 2.31 - Mozilla)SRWare Iron version SRWare Iron 37.2000.0 (HKLM-x32\...\{C59CF2CE-B302-4833-AA35-E0E07D8EBC52}_is1) (Version: SRWare Iron 37.2000.0 - SRWare) ==================== Custom CLSID (selected items): ========================== (If an entry is included in the fixlist, it will be removed from registry. Any eventual file will not be moved.) CustomCLSID: HKU\S-1-5-21-3339143023-1024948520-1388139053-1000_Classes\CLSID\{0F22A205-CFB0-4679-8499-A6F44A80A208}\InprocServer32 -> C:\Users\karrieann\AppData\Local\Google\Update\1.3.25.5\psuser_64.dll No FileCustomCLSID: HKU\S-1-5-21-3339143023-1024948520-1388139053-1000_Classes\CLSID\{D0336C0B-7919-4C04-8CCE-2EBAE2ECE8C9}\InprocServer32 -> C:\Users\karrieann\AppData\Local\Google\Update\1.3.25.11\psuser_64.dll (Google Inc.)CustomCLSID: HKU\S-1-5-21-3339143023-1024948520-1388139053-1000_Classes\CLSID\{E8CF3E55-F919-49D9-ABC0-948E6CB34B9F}\InprocServer32 -> C:\Users\karrieann\AppData\Local\Google\Update\1.3.25.11\psuser_64.dll (Google Inc.) ==================== Restore Points ========================= 19-11-2014 03:04:24 Windows Update26-11-2014 02:41:01 avast! antivirus system restore point03-12-2014 14:16:46 Scheduled Checkpoint05-12-2014 12:27:42 after 'open software' before steps ==================== Hosts content: ========================== (If needed Hosts: directive could be included in the fixlist to reset Hosts.) 2013-08-22 05:25 - 2013-08-22 05:25 - 00000824 ____A C:\WINDOWS\system32\Drivers\etc\hosts ==================== Scheduled Tasks (whitelisted) ============= (If an entry is included in the fixlist, it will be removed from registry. Any associated file could be listed separately to be moved.) Task: {27D38D18-6F79-4DDE-A8E0-B098F8E8D53F} - System32\Tasks\GoogleUpdateTaskUserS-1-5-21-3339143023-1024948520-1388139053-1000UA => C:\Users\karrieann\AppData\Local\Google\Update\GoogleUpdate.exe [2014-10-28] (Google Inc.)Task: {30316980-9083-4D4F-942D-A010A62D28DA} - System32\Tasks\Microsoft\Office\Office Automatic Updates => C:\Program Files\Microsoft Office 15\ClientX64\OfficeC2RClient.exe [2014-10-07] (Microsoft Corporation)Task: {5E289EAB-1350-44D3-88C4-0A7CF3E0717F} - System32\Tasks\CCleanerSkipUAC => C:\Program Files\CCleaner\CCleaner.exe [2014-10-23] (Piriform Ltd)Task: {6D8CFB09-0166-42D0-A483-1510BE3993C6} - System32\Tasks\Opera scheduled Autoupdate 1414389187 => C:\Program Files (x86)\Opera\launcher.exe [2014-11-25] (Opera Software)Task: {AC60C090-56F6-44C0-9BF5-98E7FAAEAA88} - System32\Tasks\Microsoft\Office\OfficeTelemetryAgentLogOn => C:\Program Files\Microsoft Office 15\root\Office15\msoia.exe [2014-10-07] (Microsoft Corporation)Task: {B18F896D-8EC6-4F5A-B19D-741839454B32} - System32\Tasks\GoogleUpdateTaskUserS-1-5-21-3339143023-1024948520-1388139053-1000Core => C:\Users\karrieann\AppData\Local\Google\Update\GoogleUpdate.exe [2014-10-28] (Google Inc.)Task: {B8C0AD27-E810-4775-A92B-424EC2E1654B} - System32\Tasks\avast! Emergency Update => C:\Program Files\AVAST Software\Avast\AvastEmUpdate.exe [2014-11-25] (AVAST Software)Task: {C63D7D1C-EA89-434B-9977-551B6ECD3453} - System32\Tasks\Microsoft\Windows\RemovalTools\MRT_HB => C:\WINDOWS\system32\MRT.exe [2014-11-13] (Microsoft Corporation)Task: {CC607B4B-E372-4148-BC24-F20460270910} - System32\Tasks\Microsoft\Office\OfficeTelemetryAgentFallBack => C:\Program Files\Microsoft Office 15\root\Office15\msoia.exe [2014-10-07] (Microsoft Corporation)Task: {E1CB7A63-E93F-41A1-8686-FB9E85129281} - System32\Tasks\Adobe Flash Player Updater => C:\WINDOWS\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe [2014-12-09] (Adobe Systems Incorporated)Task: {F79C58D4-FE53-4277-ACA3-3343F344743F} - System32\Tasks\Microsoft\Office\Office Subscription Maintenance => C:\Program Files\Microsoft Office 15\root\vfs\ProgramFilesCommonx86\Microsoft Shared\OFFICE15\OLicenseHeartbeat.exe [2014-10-22] (Microsoft Corporation)Task: C:\WINDOWS\Tasks\Adobe Flash Player Updater.job => C:\WINDOWS\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exeTask: C:\WINDOWS\Tasks\GoogleUpdateTaskUserS-1-5-21-3339143023-1024948520-1388139053-1000Core.job => C:\Users\karrieann\AppData\Local\Google\Update\GoogleUpdate.exeTask: C:\WINDOWS\Tasks\GoogleUpdateTaskUserS-1-5-21-3339143023-1024948520-1388139053-1000UA.job => C:\Users\karrieann\AppData\Local\Google\Update\GoogleUpdate.exe ==================== Loaded Modules (whitelisted) ============= 2014-10-20 07:05 - 2014-05-20 09:19 - 00105640 _____ () C:\Program Files\Microsoft Office 15\ClientX64\ApiClient.dll2014-11-25 18:41 - 2014-11-25 18:41 - 00388208 _____ () C:\Program Files\AVAST Software\Avast\ng\vbox\VBoxDDU.dll2014-11-25 18:41 - 2014-11-25 18:41 - 05851328 _____ () C:\Program Files\AVAST Software\Avast\ng\vbox\VBoxRT.dll2014-10-20 07:07 - 2014-09-23 05:36 - 08897696 _____ () C:\Program Files\Microsoft Office 15\root\VFS\ProgramFilesX64\Microsoft Office\Office15\1033\GrooveIntlResource.dll2014-01-29 22:02 - 2014-01-29 22:02 - 00094208 _____ () C:\Windows\System32\IccLibDll_x64.dll2014-12-09 12:12 - 2014-12-09 12:12 - 02166272 _____ () C:\Users\karrieann\Downloads\AdwCleaner.exe2014-12-03 22:55 - 2014-12-03 22:55 - 00535160 _____ () C:\Program Files (x86)\Opera\26.0.1656.32\opera_crashreporter.exe2014-12-09 00:51 - 2014-12-09 00:51 - 02905088 _____ () C:\Program Files\AVAST Software\Avast\defs\14120900\algo.dll2014-11-25 18:41 - 2014-11-25 18:41 - 04495336 _____ () C:\Program Files\AVAST Software\Avast\ng\vbox\x86\VBoxRT-x86.dll2014-12-09 10:47 - 2014-12-09 10:47 - 02905088 _____ () C:\Program Files\AVAST Software\Avast\defs\14120901\algo.dll2014-11-25 18:41 - 2014-11-25 18:41 - 38562088 _____ () C:\Program Files\AVAST Software\Avast\libcef.dll2014-10-19 01:05 - 2014-09-03 14:41 - 01379328 _____ () C:\Program Files (x86)\SRWare Iron\libglesv2.dll2014-10-19 01:05 - 2014-09-03 14:41 - 00176128 _____ () C:\Program Files (x86)\SRWare Iron\libegl.dll2014-10-19 01:05 - 2014-09-04 08:02 - 08926208 _____ () C:\Program Files (x86)\SRWare Iron\pdf.dll2014-10-19 01:05 - 2014-09-03 14:46 - 00968192 _____ () C:\Program Files (x86)\SRWare Iron\ffmpegsumo.dll2014-12-03 22:55 - 2014-12-03 22:55 - 00156792 _____ () C:\Program Files (x86)\Opera\26.0.1656.32\message_center_win8.dll2014-12-03 22:55 - 2014-12-03 22:55 - 01358456 _____ () C:\Program Files (x86)\Opera\26.0.1656.32\libglesv2.dll2014-12-03 22:55 - 2014-12-03 22:55 - 00219256 _____ () C:\Program Files (x86)\Opera\26.0.1656.32\libegl.dll2014-12-03 22:55 - 2014-12-03 22:55 - 09312888 _____ () C:\Program Files (x86)\Opera\26.0.1656.32\pdf.dll2014-12-03 22:55 - 2014-12-03 22:55 - 00991352 _____ () C:\Program Files (x86)\Opera\26.0.1656.32\ffmpegsumo.dll ==================== Alternate Data Streams (whitelisted) ========= (If an entry is included in the fixlist, only the Alternate Data Streams will be removed.) AlternateDataStreams: C:\Users\karrieann\OneDrive:ms-properties ==================== Safe Mode (whitelisted) =================== (If an item is included in the fixlist, it will be removed from the registry. The "AlternateShell" will be restored.) ==================== EXE Association (whitelisted) ============= (If an entry is included in the fixlist, the default will be restored. None default entries will be removed.) ==================== MSCONFIG/TASK MANAGER disabled items ========= (Currently there is no automatic fix for this section.) ========================= Accounts: ========================== Administrator (S-1-5-21-3339143023-1024948520-1388139053-500 - Administrator - Disabled)Guest (S-1-5-21-3339143023-1024948520-1388139053-501 - Limited - Disabled)HomeGroupUser$ (S-1-5-21-3339143023-1024948520-1388139053-1002 - Limited - Enabled)karrieann (S-1-5-21-3339143023-1024948520-1388139053-1000 - Administrator - Enabled) => C:\Users\karrieann ==================== Faulty Device Manager Devices ============= ==================== Event log errors: ========================= Application errors:==================Error: (11/25/2014 10:54:41 PM) (Source: Application Error) (EventID: 1000) (User: )Description: Faulting application name: chrome.exe, version: 37.0.2062.94, time stamp: 0x5409a477Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000Exception code: 0xc0000005Fault offset: 0x1a9ad928Faulting process id: 0x15b8Faulting application start time: 0xchrome.exe0Faulting application path: chrome.exe1Faulting module path: chrome.exe2Report Id: chrome.exe3Faulting package full name: chrome.exe4Faulting package-relative application ID: chrome.exe5 Error: (11/25/2014 05:08:56 AM) (Source: Application Error) (EventID: 1000) (User: )Description: Faulting application name: chrome.exe, version: 37.0.2062.94, time stamp: 0x5409a477Faulting module name: chrome.dll, version: 37.0.2062.94, time stamp: 0x5409a419Exception code: 0x80000003Fault offset: 0x004abb90Faulting process id: 0x2e68Faulting application start time: 0xchrome.exe0Faulting application path: chrome.exe1Faulting module path: chrome.exe2Report Id: chrome.exe3Faulting package full name: chrome.exe4Faulting package-relative application ID: chrome.exe5 Error: (11/25/2014 05:06:30 AM) (Source: Application Error) (EventID: 1000) (User: )Description: Faulting application name: chrome.exe, version: 37.0.2062.94, time stamp: 0x5409a477Faulting module name: chrome.dll, version: 37.0.2062.94, time stamp: 0x5409a419Exception code: 0x80000003Fault offset: 0x004abb90Faulting process id: 0xb68Faulting application start time: 0xchrome.exe0Faulting application path: chrome.exe1Faulting module path: chrome.exe2Report Id: chrome.exe3Faulting package full name: chrome.exe4Faulting package-relative application ID: chrome.exe5 Error: (11/23/2014 03:00:29 AM) (Source: Microsoft-Windows-Defrag) (EventID: 257) (User: )Description: The volume System Reserved was not optimized because an error was encountered: The parameter is incorrect. (0x80070057) Error: (11/21/2014 01:06:46 PM) (Source: Application Error) (EventID: 1000) (User: )Description: Faulting application name: chrome.exe, version: 37.0.2062.94, time stamp: 0x5409a477Faulting module name: chrome.dll, version: 37.0.2062.94, time stamp: 0x5409a419Exception code: 0x80000003Fault offset: 0x004abb90Faulting process id: 0x168Faulting application start time: 0xchrome.exe0Faulting application path: chrome.exe1Faulting module path: chrome.exe2Report Id: chrome.exe3Faulting package full name: chrome.exe4Faulting package-relative application ID: chrome.exe5 Error: (11/18/2014 01:44:15 PM) (Source: Application Hang) (EventID: 1002) (User: )Description: The program backgroundTaskHost.exe version 6.3.9600.16384 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Action Center control panel. Process ID: 19e8 Start Time: 01d0034174481a0d Termination Time: 4294967295 Application Path: C:\WINDOWS\syswow64\backgroundTaskHost.exe Report Id: 083d62d1-6f6c-11e4-825d-4ceb422624d2 Faulting package full name: Microsoft.MicrosoftSolitaireCollection_2.4.1408.2701_x86__8wekyb3d8bbwe Faulting package-relative application ID: App Error: (11/12/2014 09:15:50 AM) (Source: SideBySide) (EventID: 35) (User: )Description: Activation context generation failed for "UccApi,processorArchitecture="AMD64",type="win32",version="15.0.0.0"1".Error in manifest or policy file "UccApi,processorArchitecture="AMD64",type="win32",version="15.0.0.0"2" on line UccApi,processorArchitecture="AMD64",type="win32",version="15.0.0.0"3.Component identity found in manifest does not match the identity of the component requested.Reference is UccApi,processorArchitecture="AMD64",type="win32",version="15.0.0.0".Definition is UccApi,processorArchitecture="x86",type="win32",version="15.0.0.0".Please use sxstrace.exe for detailed diagnosis. Error: (11/11/2014 05:23:13 AM) (Source: SideBySide) (EventID: 35) (User: )Description: Activation context generation failed for "UccApi,processorArchitecture="AMD64",type="win32",version="15.0.0.0"1".Error in manifest or policy file "UccApi,processorArchitecture="AMD64",type="win32",version="15.0.0.0"2" on line UccApi,processorArchitecture="AMD64",type="win32",version="15.0.0.0"3.Component identity found in manifest does not match the identity of the component requested.Reference is UccApi,processorArchitecture="AMD64",type="win32",version="15.0.0.0".Definition is UccApi,processorArchitecture="x86",type="win32",version="15.0.0.0".Please use sxstrace.exe for detailed diagnosis. Error: (11/09/2014 04:44:21 AM) (Source: SideBySide) (EventID: 35) (User: )Description: Activation context generation failed for "UccApi,processorArchitecture="AMD64",type="win32",version="15.0.0.0"1".Error in manifest or policy file "UccApi,processorArchitecture="AMD64",type="win32",version="15.0.0.0"2" on line UccApi,processorArchitecture="AMD64",type="win32",version="15.0.0.0"3.Component identity found in manifest does not match the identity of the component requested.Reference is UccApi,processorArchitecture="AMD64",type="win32",version="15.0.0.0".Definition is UccApi,processorArchitecture="x86",type="win32",version="15.0.0.0".Please use sxstrace.exe for detailed diagnosis. Error: (11/08/2014 04:18:39 AM) (Source: SideBySide) (EventID: 35) (User: )Description: Activation context generation failed for "UccApi,processorArchitecture="AMD64",type="win32",version="15.0.0.0"1".Error in manifest or policy file "UccApi,processorArchitecture="AMD64",type="win32",version="15.0.0.0"2" on line UccApi,processorArchitecture="AMD64",type="win32",version="15.0.0.0"3.Component identity found in manifest does not match the identity of the component requested.Reference is UccApi,processorArchitecture="AMD64",type="win32",version="15.0.0.0".Definition is UccApi,processorArchitecture="x86",type="win32",version="15.0.0.0".Please use sxstrace.exe for detailed diagnosis. System errors:=============Error: (12/09/2014 10:47:04 AM) (Source: NETLOGON) (EventID: 3095) (User: )Description: This computer is configured as a member of a workgroup, not asa member of a domain. The Netlogon service does not need to run in thisconfiguration. Error: (12/09/2014 10:46:29 AM) (Source: DCOM) (EventID: 10010) (User: KARRIEANN-PC)Description: {9BA05972-F6A8-11CF-A442-00A0C90A8F39} Error: (11/26/2014 01:42:05 PM) (Source: BTHUSB) (EventID: 17) (User: )Description: The local Bluetooth adapter has failed in an undetermined manner and will not be used. The driver has been unloaded. Error: (11/25/2014 06:44:57 PM) (Source: NETLOGON) (EventID: 3095) (User: )Description: This computer is configured as a member of a workgroup, not asa member of a domain. The Netlogon service does not need to run in thisconfiguration. Error: (11/25/2014 06:44:20 PM) (Source: DCOM) (EventID: 10010) (User: KARRIEANN-PC)Description: {4545DEA0-2DFC-4906-A728-6D986BA399A9} Error: (11/25/2014 06:44:20 PM) (Source: DCOM) (EventID: 10010) (User: KARRIEANN-PC)Description: {4545DEA0-2DFC-4906-A728-6D986BA399A9} Error: (11/25/2014 06:42:47 PM) (Source: Microsoft-Windows-WindowsUpdateClient) (EventID: 20) (User: NT AUTHORITY)Description: Installation Failure: Windows failed to install the following update with error 0x80070643: Definition Update for Windows Defender - KB2267602 (Definition 1.189.706.0). Error: (11/20/2014 07:06:32 PM) (Source: NETLOGON) (EventID: 3095) (User: )Description: This computer is configured as a member of a workgroup, not asa member of a domain. The Netlogon service does not need to run in thisconfiguration. Error: (11/17/2014 05:26:46 PM) (Source: bowser) (EventID: 8003) (User: )Description: The master browser has received a server announcement from the computer JINTHEMIDDLE-PCthat believes that it is the master browser for the domain on transport NetBT_Tcpip_{214DB79A-5083-4661-BBC3-D902017297E9}.The master browser is stopping or an election is being forced. Error: (11/13/2014 00:13:56 PM) (Source: NETLOGON) (EventID: 3095) (User: )Description: This computer is configured as a member of a workgroup, not asa member of a domain. The Netlogon service does not need to run in thisconfiguration. Microsoft Office Sessions:=========================Error: (11/25/2014 10:54:41 PM) (Source: Application Error) (EventID: 1000) (User: )Description: chrome.exe37.0.2062.945409a477unknown0.0.0.000000000c00000051a9ad92815b801d00923c2e2de02C:\Program Files (x86)\SRWare Iron\chrome.exeunknown182ce37a-7539-11e4-825f-4ceb422624d2 Error: (11/25/2014 05:08:56 AM) (Source: Application Error) (EventID: 1000) (User: )Description: chrome.exe37.0.2062.945409a477chrome.dll37.0.2062.945409a41980000003004abb902e6801d008b0a1132c14C:\Program Files (x86)\SRWare Iron\chrome.exeC:\Program Files (x86)\SRWare Iron\chrome.dll35e343d3-74a4-11e4-825e-4ceb422624d2 Error: (11/25/2014 05:06:30 AM) (Source: Application Error) (EventID: 1000) (User: )Description: chrome.exe37.0.2062.945409a477chrome.dll37.0.2062.945409a41980000003004abb90b6801d005cf0ed3a05eC:\Program Files (x86)\SRWare Iron\chrome.exeC:\Program Files (x86)\SRWare Iron\chrome.dlldee39e0a-74a3-11e4-825e-4ceb422624d2 Error: (11/23/2014 03:00:29 AM) (Source: Microsoft-Windows-Defrag) (EventID: 257) (User: )Description: System ReservedThe parameter is incorrect. (0x80070057) Error: (11/21/2014 01:06:46 PM) (Source: Application Error) (EventID: 1000) (User: )Description: chrome.exe37.0.2062.945409a477chrome.dll37.0.2062.945409a41980000003004abb9016801d00538479fc3d6C:\Program Files (x86)\SRWare Iron\chrome.exeC:\Program Files (x86)\SRWare Iron\chrome.dll4c9d5159-71c2-11e4-825e-4ceb422624d2 Error: (11/18/2014 01:44:15 PM) (Source: Application Hang) (EventID: 1002) (User: )Description: backgroundTaskHost.exe6.3.9600.1638419e801d0034174481a0d4294967295C:\WINDOWS\syswow64\backgroundTaskHost.exe083d62d1-6f6c-11e4-825d-4ceb422624d2Microsoft.MicrosoftSolitaireCollection_2.4.1408.2701_x86__8wekyb3d8bbweApp Error: (11/12/2014 09:15:50 AM) (Source: SideBySide) (EventID: 35) (User: )Description: UccApi,processorArchitecture="AMD64",type="win32",version="15.0.0.0"UccApi,processorArchitecture="x86",type="win32",version="15.0.0.0"C:\Program Files\Microsoft Office 15\root\office15\lync.exe.ManifestC:\Program Files\Microsoft Office 15\root\office15\UccApi.DLL1 Error: (11/11/2014 05:23:13 AM) (Source: SideBySide) (EventID: 35) (User: )Description: UccApi,processorArchitecture="AMD64",type="win32",version="15.0.0.0"UccApi,processorArchitecture="x86",type="win32",version="15.0.0.0"C:\Program Files\Microsoft Office 15\root\office15\lync.exe.ManifestC:\Program Files\Microsoft Office 15\root\office15\UccApi.DLL1 Error: (11/09/2014 04:44:21 AM) (Source: SideBySide) (EventID: 35) (User: )Description: UccApi,processorArchitecture="AMD64",type="win32",version="15.0.0.0"UccApi,processorArchitecture="x86",type="win32",version="15.0.0.0"C:\Program Files\Microsoft Office 15\root\office15\lync.exe.ManifestC:\Program Files\Microsoft Office 15\root\office15\UccApi.DLL1 Error: (11/08/2014 04:18:39 AM) (Source: SideBySide) (EventID: 35) (User: )Description: UccApi,processorArchitecture="AMD64",type="win32",version="15.0.0.0"UccApi,processorArchitecture="x86",type="win32",version="15.0.0.0"C:\Program Files\Microsoft Office 15\root\office15\lync.exe.ManifestC:\Program Files\Microsoft Office 15\root\office15\UccApi.DLL1 ==================== Memory info =========================== Processor: Intel® Core i7-2670QM CPU @ 2.20GHzPercentage of memory in use: 82%Total physical RAM: 6050.05 MBAvailable physical RAM: 1040.8 MBTotal Pagefile: 16290.05 MBAvailable Pagefile: 8572.19 MBTotal Virtual: 131072 MBAvailable Virtual: 131071.85 MB ==================== Drives ================================ Drive c: () (Fixed) (Total:232.79 GB) (Free:182.47 GB) NTFSDrive e: (AHX) (CDROM) (Total:6.22 GB) (Free:0 GB) UDF ==================== MBR & Partition Table ================== ========================================================Disk: 0 (MBR Code: Windows 7 or 8) (Size: 232.9 GB) (Disk ID: 621FBF58)Partition 1: (Active) - (Size=100 MB) - (Type=07 NTFS)Partition 2: (Not Active) - (Size=232.8 GB) - (Type=07 NTFS) ==================== End Of Log ============================ ​Step 2: I really cannot tell what is legitimate. It reads as just a jumble of letters. I'm going to post the Notebook report and maybe you can tell what they are. I will wait before continuing with the cleaning portion. I'll also wait before proceeding to step 3. ​Comment: I used SRWare Iron browser most of the time. I do have a few extensions on it. -Turn Off The Lights- Adblock Plus- Ghostery- OneTab- Tabs Outliner I don't think any of them are causing problems. Thanks again, Adam! ~karrieann # AdwCleaner v4.105 - Report created 09/12/2014 at 23:55:25# Updated 08/12/2014 by Xplode# Database : 2014-12-08.2 [Live]# Operating System : Windows 8.1 Pro (64 bits)# Username : karrieann - KARRIEANN-PC# Running from : C:\Users\karrieann\Downloads\AdwCleaner.exe# Option : Scan ***** [ Services ] ***** ***** [ Files / Folders ] ***** ***** [ Scheduled Tasks ] ***** ***** [ Shortcuts ] ***** ***** [ Registry ] ***** ***** [ Browsers ] ***** -\\ Internet Explorer v11.0.9600.17416 -\\ Chromium v -\\ Opera v26.0.1656.32 [C:\Users\karrieann\AppData\Roaming\Opera Software\Opera Stable\preferences] - Found [Extension] : aaipilfmheplbcghignccoiiebekkdhe[C:\Users\karrieann\AppData\Roaming\Opera Software\Opera Stable\preferences] - Found [Extension] : elchiiiejkobdbblfejjkbphbddgmljf[C:\Users\karrieann\AppData\Roaming\Opera Software\Opera Stable\preferences] - Found [Extension] : ffhfoagmjcnkolneahbpagjcjjaeofbg[C:\Users\karrieann\AppData\Roaming\Opera Software\Opera Stable\preferences] - Found [Extension] : hjghiofiijcepdnocbgefbdlbckjfheg[C:\Users\karrieann\AppData\Roaming\Opera Software\Opera Stable\preferences] - Found [Extension] : iklgpchfbohgmghgfagediakopecfmbm[C:\Users\karrieann\AppData\Roaming\Opera Software\Opera Stable\preferences] - Found [Extension] : kfgaibfbmkjgmimhbbaikfnpkkjkpoan[C:\Users\karrieann\AppData\Roaming\Opera Software\Opera Stable\preferences] - Found [Extension] : lmnbobhffedhdhfpcjkjphcfpeeiocdn[C:\Users\karrieann\AppData\Roaming\Opera Software\Opera Stable\preferences] - Found [Extension] : kjpifmjicccpbkfjdkehimhgklfkbanh[C:\Users\karrieann\AppData\Roaming\Opera Software\Opera Stable\preferences] - Found [Extension] : hoidflomjnnnbiemmkjdjkkialmhbago[C:\Users\karrieann\AppData\Roaming\Opera Software\Opera Stable\preferences] - Found [Extension] : ekpibplnnkfdcafdpoekhoffegcajene[C:\Users\karrieann\AppData\Roaming\Opera Software\Opera Stable\preferences] - Found [Extension] : ipljmghelflfikejmgkmlmpjmehfjodc[C:\Users\karrieann\AppData\Roaming\Opera Software\Opera Stable\preferences] - Found [Extension] : ejddjnilmdncjilbfjgameihlklfpohp[C:\Users\karrieann\AppData\Roaming\Opera Software\Opera Stable\preferences] - Found [Extension] : eagomcfjiefffhpaejnlpjccikpipdoe ************************* AdwCleaner[R0].txt - [2480 octets] - [09/12/2014 12:13:32]AdwCleaner[R1].txt - [2400 octets] - [09/12/2014 23:55:25] ########## EOF - C:\AdwCleaner\AdwCleaner[R1].txt - [2460 octets] ##########
  11. P1N, Hello and thank you for your reply. I did post in Malware Removal Help after poking around the site farther and finding the thread you noted. I hoped to be able to come back to this thread and delete it so I wouldn't have 2 running about the same issue, but I could not find a way to do that. I made sure to reference this so maybe someone could delete this one. Gonna hold tight for the moment and see if I get a reply in the Malware Removal Help area. I decided to open, update and run Malwarebytes and no issues were found. Also ran the diagnostics program and pasted the results. I did find some guides on other sites to get rid of this virus but I like this forum and trust the smarties here. I don't want to make things worse because as far as I can tell, my computer seems to be fine. But ... Thanks again !
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