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Qball

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Everything posted by Qball

  1. Thank-you for looking into this. I spoke with Dell Tech support and they had me run a diagnostic from their website and it came up with harddrives being ok and they pointed out that the software section of the report indicates potential virus warning using a program called bluescreen analyzer. I agree with you that at this point I will back up data and look at changing hardrives and start fresh install. Thanks again!
  2. Thank you for your support....I'm Glad you're on the case! Farbar files attached as follows: FRST.txt Addition.txt
  3. After restart and login my screen is black with a white cursor only that is able to be moved around using the mouse. I then am able to hit ctrl-alt-del and open chrome via task mgr. I then ran Malwarebyes(mbam.exe) via task mgr and as it was trying to fire up, my desktop came back into view. After it came up, I ran Malwarebytes and McAfee in normal mode and no issues were detected. I shut down and restarted and same thing happened again to get me desktop to show via task mgr Any help would be appreciated.
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