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1PW

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Everything posted by 1PW

  1. Hello @GuruGuy: The v3.9.23 responses, seen by some, do not encompass the entire spectrum of Macs. It is quite likely this is why this was not uncovered in Alpha/Beta testing. How many Mac models are involved? Will the proposed fix be effective across all models and compatible with the release version of Catalina 10.15? (Which does not exist yet.) I do not envy the devs/QA at this point. With great respect...
  2. Hello @SteveRC: iMac (Retina 5K, 27-inch, Late 2015) Perfect. Thank you.
  3. Hello @SteveRC and Similarly to @Popeye's attribution above, @treed has advised the forum that in-house resources have been identified that may provide useful data regarding the v3.9.23 difficulties: https://forums.malwarebytes.com/topic/250138-just-updated-to-3923-and-have-issues/?do=findComment&comment=1327966 On the Mac in question, it may be quite helpful for devs/staffers to select the Apple Menu Icon  -> About This Mac -> System Report... and in a reply to this topic, site the entry under: Hardware Overview: Model Identifier e.g. MacBookPro11,3 etc. Thank you.
  4. Hello @mmohrmann and Please follow @treed's instructions within the first, pinned topic in this sub-forum: How to remove WeKnow malware (and others) Then, please reply to this topic with the status of your Mac's Safari browser. Thank you.
  5. 1PW

    Blacklist removal

    @TeMerc Hello Tom: I'm sorry. The MBE Beta phish block for Chrome persists:
  6. I see a similar message on a macOS platform at this moment. I agree. The rep block for: http://vsrevogroup.net/revo_uninstaller_free_download.html is now resolved. The rep block for: http://vsrevogroup.net/revosetup.exe persists. HTH
  7. Hello @Kurti47 and You may transfer one valid premium license from one PC to different PC by following the instructions in the Transfer or Deactivate Malwarebytes Premium license key document. Please reply to this topic with your status when completed. Thank you.
  8. Hello All: No trouble has been experienced with Malwarebytes for Mac 3.9.23.2814 on a MacBookPro11,3 (Retina, 15-inch, Late 2013) running macOS Mojave 10.14.6 (18G87) with all real-time protections turned on. HTH
  9. Hello @PrinceAli: Please excuse my delayed response due to prior family commitments. Your latest choice is not my first choice as I have indicated above. Yet, you may quite successful after all. Please update this thread with your results later. Good luck to you.
  10. Hello @PrinceAli: It is not clear yet as to which computer you propose to use. However, yes, Kaspersky, as well as other top tier AV companies, have free Linux based utilities that allow you to generate bootable rescue media for use with the testing computer. If the failed computer in question ran regularly scheduled scans, I would not be surprised if the HDD is clean. Yet if Malwarebytes for Windows and Malwarebytes AdwCleaner are run from an operating system, other malware be be found. HTH
  11. Hello @PrinceAli: The primary goal is not to infect your computer with possible malware from suspicious sources. If the failed laptop's motherboard has been successfully replaced, then its power-on self-tests (POST) should pass. If this is the case, bootable Linux based Rescue Media is still a viable solution as I stated above and no need to involve another computer. If this is not the case, isolate all of your unspecified computer's mass storage devices (HDD/SSD), and connect the HDD/SSD device from the failed laptop and run the same or similar Linux based Rescue Media. HTH
  12. Hello @PrinceAli and welcome back. Since you are already familiar with the Anti Virus product you use on your own computer, you may wish to consider burning that same company's bootable "Rescue Disk" and running it on your parents computer. Follow by running a Threat Scan with Malwarebytes for Windows and Malwarebytes AdwCleaner. Then your backup. HTH
  13. Hello to All: FWIW - No noticeable changes to Malwarebytes for Mac 3.9.23 operation have been detected with my last night's update to macOS Mojave 10.14.6 (18G87) with the Supplemental Update included. HTH
  14. Hello @Gt-truth: No MBE Beta v1.0.46 block seen for the Revo Uninstaller download here. Please attach the usual screenshot that documents the URL and what you're experiencing. Thank you.
  15. Hello @adas: I stand corrected. Thank you.
  16. Hello @adas: Outstanding! Thank you. BTW - the 3368 document states the version is 3.9 Please disregard my now obvious error. I have also corrected my #7 post. Thank you. cc: @treed
  17. Hello to All: Seeing @alvarnell's work with another member about six hours ago, I first did a bit of housekeeping to my MacBookPro11,3 above and followed with a cold boot. I still failed to find an update notification for Malwarebytes for Mac 3.8.17.2526 so I opened the GUI and selected "Check for Updates..." and then the 3.9.23 update did a trouble-free download/install. Though not called out, I followed with a cold boot. When checked after a manual scan, the database is 4.0.406. My system's total manual scan time of 1:25 has understandably increased with the usual number of objects scanned. With all 3.9.23 features enabled, I do not detect any difficulties. I look forward to an updated releasenote/changelog. Thank you team members for the update! cc: @treed
  18. Hello @lucko and welcome back. Please delete any/all Malwarebytes tools, documents and/or utilities you may have on your computer. The Malwarebytes tools/utilities you used last June are now obsolete. Then start at step #1 below. Please download the procedure document: Uninstall and reinstall using the Malwarebytes Support Tool to your computer's desktop. Download the most recent Malwarebytes Support Tool to your computer's desktop. This tool's version should be mb-support-1.4.1.623.exe Save your work and quit all open user applications. Restart your computer's Microsoft Windows Operating System (OS). After the restart completes, open the above document and sequentially perform the procedures starting at step #5. If all went well, a free edition of Malwarebytes for Windows (MB3) release version 3.8.3.2965-1.0.613-1.0.11780 should have been installed. Please try running a MB3 Threat Scan and then reply to this topic with your computer's current status. Thank you.
  19. Hello @Gary R: To your next reply to this topic, please attach only, both the latest Scan and Clean text file logs that document the PUP file that failed to restore. Also, please specify which PUP file failed to restore from quarantine. Typically, both text file logs are located within the C:\AdwCleaner\Logs\ directory. Thank you. Reference: Malwarebytes AdwCleaner Log Files cc: @fr33tux
  20. Пожалуйста, товарищ
  21. Hello @Sebbyb1: Dave has been, is now, and shall always be an industry expert in malware. This forum, and others like this one, have seen this scare tactic you received and similar before. I truly do admire your concern and your willingness to seek the help of experts in this field. I agree with Dave. If Dave gives you advice, take it to the bank. I wish all computer owners & users were as evolved as you. Cheers
  22. Hello @Sebbyb1: Your next helper would like to know that. Please reply to your new topic with the same information as was suggested above. Good luck to you!
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