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1PW

Trusted Advisors
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Everything posted by 1PW

  1. Hello @fundygold: To prevent some undesired actions by AdwCleaner, please consider making exclusion entries: Reference: Malwarebytes AdwCleaner Exclusions setting Could that help?
  2. Hello @fundygold and Please reply and attach the C:\AdwCleaner\Logs\AdwCleaner[C##].txt report file that documents the quarantined custom-made program you reported. If the pathname/filename is not in the above requested report, please supply that information. Thank you.
  3. Hello @WiseCrip and The Windows system of the computer in question must have unimpeded Internet access with all Malwarebytes Servers. For the Malwarebytes product licensing activation procedure to succeed and sustain, this condition, on that computer, must be corrected in either of two ways: 1) (Preferred) Reset the Windows HOSTS file to its default by following Microsoft's support document for the version of Windows installed using: How to reset the Hosts file back to the default or 2) With a text editor or the Windows Notepad, please open the HOSTS file at: %WinDir%\System32\drivers\etc\HOSTS Then, please permanently delete the following present entry line in the above HOSTS file followed by a save: 0.0.0.0 serius.mwbsys.com 0.0.0.0 keystone.mwbsys.com Then, restart Windows 10 Home and proceed to activate the Malwarebytes 4 for Windows product license. Please reply to this topic and let the forum know if the Malwarebytes license activation process succeeded. Thank you. Reference: Firewall Rules for Malwarebytes on Windows devices
  4. Hello @johnf14: The 150 MB offline installer may be downloaded from https://downloads.malwarebytes.com/file/mb4_offline The so called offline "mbam-rules" download and procedure ended and is no longer viable. HTH
  5. Hello @FocusMK4 and A request has been made to move your topic to the most appropriate sub-forum. In the meantime, the Malwarebytes Staffers/Developers/Helpers will require the archive output file from the Malwarebytes Support Tool to begin a thorough analysis for you: Please sequentially follow steps 1 through 8 of the Upload Malwarebytes Support Tool logs manually document. Then, please attach/upload the resulting mbst-grab-results.zip file to your next reply to this topic. Thank you.
  6. Hello @Scott_M and @Jackietools: Please locate the Windows dump (.dmp) file that resulted from the reported BSoD. That location is likely within the Windows sub-directory at: C:\WINDOWS\Minidump\ The .dmp file is likely much too large to attach to a forum topic reply. Instead, please upload to the free file hosting WeTransfer web site. Once successfully uploaded to WeTransfer, please reply to this topic with the storage access' unique URL. When received, that information will be forwarded to the appropriate Malwarebytes staffer/developer team for a thorough analysis. Note: If the above filesize exceeds 2 GB, you will need to zip (compress) the .dmp file into a smaller archive before uploading. Thank you for your patience and understanding. cc: @nikhils
  7. Hello @Pedrolp1991: Excellent. Please let the forum know if you need help again. Season's Greetings to you and yours.
  8. Hello @Pedrolp1991 and Thank you for posting the valuable MBST grab. The Windows system of the computer in question must have unimpeded Internet access with all Malwarebytes Servers. For the Malwarebytes product licensing activation procedure to succeed and sustain, this condition, on that computer, must be corrected in either of two ways: 1) (Preferred) Reset the Windows HOSTS file to its default by following Microsoft's support document for the version of Windows installed using: How to reset the Hosts file back to the default or 2) With a text editor or the Windows Notepad, please open the HOSTS file at: %WinDir%\System32\drivers\etc\HOSTS Then, please permanently delete the following present entry line in the above HOSTS file followed by a save: 127.0.0.1 keystone.mwbsys.com Then, restart Windows 7 and proceed to activate the Malwarebytes 4 for Windows product license. Please reply to this topic and let the forum know if the Malwarebytes license activation process succeeded. Thank you. Reference: Firewall Rules for Malwarebytes on Windows devices
  9. Hello @Maurice Naggar: I am able to download and read both text files you would have @Benoit68 rename to and run as batch files. HTH
  10. Hello @DrewPeacock: After all has been said here, I am happy you or one of the rare individuals who will purposely verify before installing. Excellent! Recently Malwarebytes published downloadable executables/installers which have revealed x.509 signing. Again, VirusTotal (VT) will verify/report those certificates during its analysis for validity. I believe that nearly all the time, newly published exe/dll/sys files will also have been uploaded to VT and their analysis will include all the popular hashes you seek. In the case of Malwarebytes for Windows, a "Component Package Version" release is very likely to update existing exe/dll/sys files. Those new files will have digital signers/counter signers and x.509 signers. Any subsequent VT analysis will reveal those signers and the calculated new hashes will accompany them. I also felt as strongly as you do now, about eight years ago. Now, with Malwarebytes' security improvements, VT provides the reliable one-stop-shopping that satisfy the integrity checks I seek. If nothing else changes at a global level, Malwarebytes users will continue to take the path of least resistance without verifying anything... Pity. HTH
  11. 1PW

    Experiencing Issue

    Hello @aperson: Please post the time(s) from the YouTube video when you saw the issue. Please report the version of the Firefox browser installed. Please remove the MBG extension from Firefox, restart Firefox, re-install the extension, restart Firefox. Test cleverbot.com again and post your test results. You need not use YouTube. You may attach videos to your posts here. Thank you. Malwarebytes Browser Guard cc: @rakka @gatortail
  12. 1PW

    Experiencing Issue

    Hello @aperson and Malwarebytes Browser Guard v2.1.5 for Firefox does not report any atypical issues. Aside from the usual ads/trackers, which you may easily allow/block, and web site software that may require updates, a cursory examination fails to show malicious content. Please document the source & its report that the above site has an issue. https://support.malwarebytes.com/docs/DOC-3444 https://www.virustotal.com/gui/url/b1e5e074277071b004733baae930ec3262376aee49046437cd86834fdc5b736f/detection Thank you.
  13. Hello @Cygnus: If you have the technical ability to safely extract the D:\HBCD\Programs\Files\win7PExtras.7z file, please upload it to, and perform a default FILE analysis with, VirusTotal Then, compare the result for a perfect match to the following previous analysis: https://www.virustotal.com/gui/file/8e198670e91e4090cf2059c8451582cf7b957e9cba95591dceaab006138e73a7/details https://f.virscan.org/win7PExtras.7z.html No risk will be had if you do not extract that .7z archive file. If you are not comfortable with the above, the Windows Defender detected file is still likely an old Trojan and technically not a virus, but a Trojan is malware. Thank you.
  14. Hello @Cygnus and I stand neutral in regards to the offerings on eBay as well as any of Hiren's editions. One of the first and most responsible actions is to perform a thorough fact check: Please quote the eBay URL link that points to the item that you purchased. Please obfuscate as "hxxp" for the protection of other viewers. Report to eBay? Even if the eBay offering is still active, please report the precise Hiren's edition with high accuracy and completeness. Please report your AV/AM application name/version that raised your suspicion. Strictly technical, the detection is likely not a virus but possibly a Trojan. Please report the suspected filename of the executable within the Hiren release. This will be used to begin an analysis with VirusTotal and similar. Please verify the malware identification as great doubt exists regarding the correct spelling. Thank you, Cygnus. Доверя́й, но проверя́й -Russian proverb
  15. Hello @BFOJ: The creator of that YouTube video is Mr. Carey Holzman and despite that unfortunate and long since corrected database incident of January 2018 and the other comments, Mr. Holzman currently recommends Malwarebytes Premium to his paid customers and to his several hundred thousand YouTube subscribers and viewers. My apologies to @Phxflyer for this wild deviation from the original subject of this topic. Thank you.
  16. Hello @Porthos: I believe this was true earlier this year. To my pleasant surprise the MB4 Offline Installer may now be successfully submitted to VirusTotal. https://www.virustotal.com/gui/file/dfe2e0934bfd30789c4421f728e507afc6a8a07f97b02651aef5f596eb5077a5/detection Earlier this year, VT upgraded: "Files up to 550 MB can be uploaded to the website..." HTH
  17. Thank you for the verification @tetonbob
  18. Thank you @Porthos: 👍👍👍 Due to proofs of similar screenshots in another forum, it would appear that both CU versions were available today. With perhaps 1.0.782 withdrawn in favor of 1.0.781. I'm certain a staffer will enlighten us soon.
  19. In the case of the above posting, and similar, the educated viewer would surely terminate the video at approximately 1:15 for they know that over one-hundred different types of malware do not instantly appear within their systems. Nor at this point in time would a reasonably intelligent user disable MB4's extensive protections for the purpose of receiving a file/folder of unknown integrity.
  20. Hello @unknownguy: References: https://support.malwarebytes.com/docs/DOC-3567 https://support.microsoft.com/en-us/help/13776/windows-10-use-snipping-tool-to-capture-screenshots For user level clarification, please take a screenshot of the About tab content and post in a reply to this topic. Thank you.
  21. Hello @Erix: Members of other forums are reporting a CU of 1.0.781 not 1.0.782. Please consider confirming in your locked/pinned announcement topic. Thank you.
  22. Hello @JackHemphill and in the https://support.malwarebytes.com/docs/DOC-3540 document, please read step 3b for editing the scan schedule. HTH
  23. Hello @Michael2019: My post simply completes your post for the requested FP information from users to Malwarebytes staffers to commence a proper analysis. As is shown in the Malwarebytes Browser Guard (MBG) notification, the user may always weigh the risk and override the temporary block in one of many ways: They may select "I want to continue to this site anyway", or they may tick the "Do not block this site again for scam". Additionally, users may always consult the MBG documents from the pinned topics above including the Malwarebytes Browser Guard Allow list and Support screens document. A Malwarebytes staffer will reply soon. Thank you for your patience and understanding.
  24. suspicious https://www.hybrid-analysis.com/sample/5b9c4cd387cf6c942a78e7a7675262f66c562537ee8c360ad2c0da07b1607fa5 1/72 - BitDefender https://www.virustotal.com/gui/url/0539cc6e59dcf6c7c4413fcd83dd6047cd16cb21396462a607fac2150a0329c3/detection
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