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During a macOS 13.4.1 Ventura restart, the MB5 Premium+ and Malwarebytes Privacy menu icons may or may not appear in the midst of a restart. Additionally, the same menu icons may or may not be present a minute or so after a restart completes. Thank you. system_profiler.txt

The use of the MB5 Premium+ bundle key grant you sent corrected the above observation. Please consider this topic resolved. Thank you.

Hello @sp123: As of late, Mozilla's approval processes pipeline approaches a week. Cheers

Choose which Firefox Browser to download in your language You are probably looking for: https://ftp.mozilla.org/pub/firefox/releases/115.0.1/win64/en-GB/Firefox Setup 115.0.1.exe

Hello @sp123: I see what you see. Although at MBG version 2.6.5.611, your system's Firefox extension is unavoidably waiting for Mozilla to approve/release MBG 2.6.6. Yet, the same symptoms will likely still be seen until MBG 2.6.7 is released by the Malwarebytes team. Meanwhile, you may as well update Firefox to v115.0.1 Let's see what happens. CC: @gatortail

Hello @RickyO and : While you are waiting for the next qualified/approved malware removal expert helper to weigh in on your topic, and even though you may have run the following Malwarebytes utility, or its subsets, please carefully follow these instructions: Download the Malwarebytes Support Tool. In your Downloads folder, open the mb-support-x.x.x.xxx.exe file. In the User Account Control (UAC) pop-up window, click Yes to continue the installation. Run the MBST Support Tool. In the left navigation pane of the Malwarebytes Support Tool, click Advanced. In the Advanced Options, click only Gather Logs. A status diagram displays the tool is Getting logs from your computer. WARNING: Do Not click the Repair System under Advanced unless requested to by a Malwarebytes support agent or authorized helper. A zip file named mbst-grab-results.zip will be saved to the Public desktop, please attach that file in your next reply to this topic. Please do NOT copy and paste. For the short time between when you post the diagnostic logs, and when your helper weighs in, please take no further self-directed remedial actions that will invalidate the diagnostic logs you will have posted. Thank you.

Hello @Mlep and : While you are waiting for the next qualified/approved malware removal expert helper to weigh in on your topic, and even though you may have run the following Malwarebytes utility, or its subsets, please carefully follow these instructions: Download the Malwarebytes Support Tool. In your Downloads folder, open the mb-support-x.x.x.xxx.exe file. In the User Account Control (UAC) pop-up window, click Yes to continue the installation. Run the MBST Support Tool. In the left navigation pane of the Malwarebytes Support Tool, click Advanced. In the Advanced Options, click only Gather Logs. A status diagram displays the tool is Getting logs from your computer. WARNING: Do Not click the Repair System under Advanced unless requested to by a Malwarebytes support agent or authorized helper. A zip file named mbst-grab-results.zip will be saved to the Public desktop, please attach that file in your next reply to this topic. Please do NOT copy and paste. For the short time between when you post the diagnostic logs, and when your helper weighs in, please take no further self-directed remedial actions that will invalidate the diagnostic logs you will have posted. Thank you.

Version 115.0.1, first offered to Release channel users on July 7, 2023

Although I usually run the latest stable release version of Firefox as my default browser on macOS 13 Ventura, I have experienced single startup crashes, just after version updates, up to a few months ago. I have not experienced any Firefox difficulties recently.

Excerpted from today's Firefox Scheduled Update:

Mullvad Browser 12.5.1 has been released. (04-July-2023) Update: Auto-update or download.

Hello @MisterV30 and : While you are waiting for the next qualified/approved malware removal expert helper to weigh in on your topic, and even though you may have run the following Malwarebytes utility, or its subsets, please carefully follow these instructions: Download the Malwarebytes Support Tool. In your Downloads folder, open the mb-support-x.x.x.xxx.exe file. In the User Account Control (UAC) pop-up window, click Yes to continue the installation. Run the MBST Support Tool. In the left navigation pane of the Malwarebytes Support Tool, click Advanced. In the Advanced Options, click only Gather Logs. A status diagram displays the tool is Getting logs from your computer. WARNING: Do Not click the Repair System under Advanced unless requested to by a Malwarebytes support agent or authorized helper. A zip file named mbst-grab-results.zip will be saved to the Public desktop, please attach that file in your next reply to this topic. Please do NOT copy and paste. For the short time between when you post the diagnostic logs, and when your helper weighs in, please take no further self-directed remedial actions that will invalidate the diagnostic logs you will have posted. Thank you.

The Tor Browser 12.5.1 (All Platforms) has been released. (04-July-2023) Tor Browser 12.5 is now available from the Tor Browser download page and also from our distribution directory. Blog/Announcement | Full Changelog

Version 115.0, first offered to Release channel users on July 4, 2023 Mozilla Foundation Security Advisory 2023-22

Info Staff: https://quttera.com/detailed_report/keepcasscountybeautiful.com https://www.virustotal.com/gui/url/88e14a40b8a297cfd0621e47fb1ee206399300c3d90a5a7a893dcf28b0b348c6

Hello @hugemiaow: It's terrific you figured this out! You can be certain that many Mac users have alternate browsers and use them as their default browser. Cheers

Hello @ExileRL: If the Malwarebytes Custom scan is still running, you may let it go to completion. If the Custom scan was prematurely stopped, an ordinary Threat scan with original/default settings will normally suffice for your assisting helper to follow. Thank you.

Hello @ExileRL and : While you are waiting for the next qualified/approved malware removal expert helper to weigh in on your topic, and even though you may have run the following Malwarebytes utility, or its subsets, please carefully follow these instructions: Download the Malwarebytes Support Tool. In your Downloads folder, open the mb-support-x.x.x.xxx.exe file. In the User Account Control (UAC) pop-up window, click Yes to continue the installation. Run the MBST Support Tool. In the left navigation pane of the Malwarebytes Support Tool, click Advanced. In the Advanced Options, click only Gather Logs. A status diagram displays the tool is Getting logs from your computer. WARNING: Do Not click the Repair System under Advanced unless requested to by a Malwarebytes support agent or authorized helper. A zip file named mbst-grab-results.zip will be saved to the Public desktop, please attach that file in your next reply to this topic. Please do NOT copy and paste. For the short time between when you post the diagnostic logs, and when your helper weighs in, please take no further self-directed remedial actions that will invalidate the diagnostic logs you will have posted. Thank you.

Hello @bigpimpdaddy: It is preferable to run MBST in normal mode, but if you need to run in safe mode with networking. Thank you.

Hello @hugemiaow: The next time you see the error, please consider taking a Screenshot of it and attach the .png to your next reply. Is your Norton 360 the Standard edition and is it at least version 9.1.2? Thank you.

Hello @hugemiaow: If you can conveniently/temporarily disable Norton 360, that would yield good data. If you have an alternative browser such as Firefox 14.0.2 that would be interesting. Thank you.

Hello @Toquita and : Although MBAM has protected your system from connecting through that questionable Brazilian IP address, an effort should be undertaken to find the suspicious root cause. While you are waiting for the next qualified/approved malware removal expert helper to weigh in on your topic, and even though you may have run the following Malwarebytes utility, or its subsets, please carefully follow these instructions: Download the Malwarebytes Support Tool. In your Downloads folder, open the mb-support-x.x.x.xxx.exe file. In the User Account Control (UAC) pop-up window, click Yes to continue the installation. Run the MBST Support Tool. In the left navigation pane of the Malwarebytes Support Tool, click Advanced. In the Advanced Options, click only Gather Logs. A status diagram displays the tool is Getting logs from your computer. WARNING: Do Not click the Repair System under Advanced unless requested to by a Malwarebytes support agent or authorized helper. A zip file named mbst-grab-results.zip will be saved to the Public desktop, please attach that file in your next reply to this topic. Please do NOT copy and paste. For the short time between when you post the diagnostic logs, and when your helper weighs in, please take no further self-directed remedial actions that will invalidate the diagnostic logs you will have posted. Thank you.

Hello @hugemiaow and : I cannot duplicate what you saw when I used Ventura 13.4.1 with Safari 16.5.1 on my MBP. However, it appears that your MB4 for Mac download is otherwise valid. What version of Safari is installed in that Monterey? Does that Safari have any extensions? Thank you.

Hello @bigpimpdaddy and : While you are waiting for the next qualified/approved malware removal expert helper to weigh in on your topic, and even though you may have run the following Malwarebytes utility, or its subsets, please carefully follow these instructions: Download the Malwarebytes Support Tool. In your Downloads folder, open the mb-support-x.x.x.xxx.exe file. In the User Account Control (UAC) pop-up window, click Yes to continue the installation. Run the MBST Support Tool. In the left navigation pane of the Malwarebytes Support Tool, click Advanced. In the Advanced Options, click only Gather Logs. A status diagram displays the tool is Getting logs from your computer. WARNING: Do Not click the Repair System under Advanced unless requested to by a Malwarebytes support agent or authorized helper. A zip file named mbst-grab-results.zip will be saved to the Public desktop, please attach that file in your next reply to this topic. Please do NOT copy and paste. For the short time between when you post the diagnostic logs, and when your helper weighs in, please take no further self-directed remedial actions that will invalidate the diagnostic logs you will have posted. Thank you.

Hello @Lurker and : While you are waiting for the next qualified/approved malware removal expert helper to weigh in on your topic, and even though you may have run the following Malwarebytes utility, or its subsets, please carefully follow these instructions: Download the Malwarebytes Support Tool. In your Downloads folder, open the mb-support-x.x.x.xxx.exe file. In the User Account Control (UAC) pop-up window, click Yes to continue the installation. Run the MBST Support Tool. In the left navigation pane of the Malwarebytes Support Tool, click Advanced. In the Advanced Options, click only Gather Logs. A status diagram displays the tool is Getting logs from your computer. WARNING: Do Not click the Repair System under Advanced unless requested to by a Malwarebytes support agent or authorized helper. A zip file named mbst-grab-results.zip will be saved to the Public desktop, please attach that file in your next reply to this topic. Please do NOT copy and paste. For the short time between when you post the diagnostic logs, and when your helper weighs in, please take no further self-directed remedial actions that will invalidate the diagnostic logs you will have posted. Thank you.