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Everything posted by 1PW
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Multiple werfault exe files on PC?
1PW replied to Scarybytes's topic in Resolved Malware Removal Logs
Hello @Scarybytes and : While you are waiting for the next qualified/approved malware removal expert helper to weigh in on your topic, and even though you may have run the following Malwarebytes utility, or its subsets, please carefully follow these instructions: Download the Malwarebytes Support Tool. In your Downloads folder, open the mb-support-x.x.x.xxx.exe file. In the User Account Control (UAC) pop-up window, click Yes to continue the installation. Run the MBST Support Tool. In the left navigation pane of the Malwarebytes Support Tool, click Advanced. In the Advanced Options, click only Gather Logs. A status diagram displays the tool is Getting logs from your computer. WARNING: Do Not click the Repair System under Advanced unless requested to by a Malwarebytes support agent or authorized helper. A zip file named mbst-grab-results.zip will be saved to the Public desktop, please attach that file in your next reply to this topic. Please do NOT copy and paste. For the short time between when you post the diagnostic logs, and when your helper weighs in, please take no further self-directed remedial actions that will invalidate the diagnostic logs you will have posted. Thank you. -
For those who may not have noticed yet, recently, the main Malwarebytes website now hosts a link to a capable Password Generator. HTH
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Degrading performance and website redirects
1PW replied to theoldmole's topic in Resolved Malware Removal Logs
Hello @theoldmole and welcome back: While you are waiting for the next qualified/approved malware removal expert helper to weigh in on your topic, and even though you may have run the following Malwarebytes utility, or its subsets, please carefully follow these instructions: Download the Malwarebytes Support Tool. In your Downloads folder, open the mb-support-x.x.x.xxx.exe file. In the User Account Control (UAC) pop-up window, click Yes to continue the installation. Run the MBST Support Tool. In the left navigation pane of the Malwarebytes Support Tool, click Advanced. In the Advanced Options, click only Gather Logs. A status diagram displays the tool is Getting logs from your computer. WARNING: Do Not click the Repair System under Advanced unless requested to by a Malwarebytes support agent or authorized helper. A zip file named mbst-grab-results.zip will be saved to the Public desktop, please attach that file in your next reply to this topic. Please do NOT copy and paste. For the short time between when you post the diagnostic logs, and when your helper weighs in, please take no further self-directed remedial actions that will invalidate the diagnostic logs you will have posted. Thank you. -
Hello @SimplyFire and : While you are waiting for the next qualified/approved malware removal expert helper to weigh in on your topic, and even though you may have run the following Malwarebytes utility, or its subsets, please carefully follow these instructions: Download the Malwarebytes Support Tool. In your Downloads folder, open the mb-support-x.x.x.xxx.exe file. In the User Account Control (UAC) pop-up window, click Yes to continue the installation. Run the MBST Support Tool. In the left navigation pane of the Malwarebytes Support Tool, click Advanced. In the Advanced Options, click only Gather Logs. A status diagram displays the tool is Getting logs from your computer. WARNING: Do Not click the Repair System under Advanced unless requested to by a Malwarebytes support agent or authorized helper. A zip file named mbst-grab-results.zip will be saved to the Public desktop, please attach that file in your next reply to this topic. Please do NOT copy and paste. For the short time between when you post the diagnostic logs, and when your helper weighs in, please take no further self-directed remedial actions that will invalidate the diagnostic logs you will have posted. Thank you.
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uBO 1.52.2 was released on 21-September-2023. Download: Autoupdate or install from the browser's Add-ons source.
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Hello @bexxx84 and : While you are waiting for the next qualified/approved malware removal expert helper to weigh in on your topic, and even though you may have run the following Malwarebytes utility, or its subsets, please carefully follow these instructions: Download the Malwarebytes Support Tool. In your Downloads folder, open the mb-support-x.x.x.xxx.exe file. In the User Account Control (UAC) pop-up window, click Yes to continue the installation. Run the MBST Support Tool. In the left navigation pane of the Malwarebytes Support Tool, click Advanced. In the Advanced Options, click only Gather Logs. A status diagram displays the tool is Getting logs from your computer. WARNING: Do Not click the Repair System under Advanced unless requested to by a Malwarebytes support agent or authorized helper. A zip file named mbst-grab-results.zip will be saved to the Public desktop, please attach that file in your next reply to this topic. Please do NOT copy and paste. For the short time between when you post the diagnostic logs, and when your helper weighs in, please take no further self-directed remedial actions that will invalidate the diagnostic logs you will have posted. Thank you.
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Hello @deltaxray96 and : While you are waiting for the next qualified/approved malware removal expert helper to weigh in on your topic, and even though you may have run the following Malwarebytes utility, or its subsets, please carefully follow these instructions: Download the Malwarebytes Support Tool. In your Downloads folder, open the mb-support-x.x.x.xxx.exe file. In the User Account Control (UAC) pop-up window, click Yes to continue the installation. Run the MBST Support Tool. In the left navigation pane of the Malwarebytes Support Tool, click Advanced. In the Advanced Options, click only Gather Logs. A status diagram displays the tool is Getting logs from your computer. WARNING: Do Not click the Repair System under Advanced unless requested to by a Malwarebytes support agent or authorized helper. A zip file named mbst-grab-results.zip will be saved to the Public desktop, please attach that file in your next reply to this topic. Please do NOT copy and paste. For the short time between when you post the diagnostic logs, and when your helper weighs in, please take no further self-directed remedial actions that will invalidate the diagnostic logs you will have posted. Thank you.
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Hacked and Cookies Stolen, All Accounts Disappeared
1PW replied to Mustafa_katada's topic in Resolved Malware Removal Logs
Hello @Mustafa_katada and : While you are waiting for the next qualified/approved malware removal expert helper to weigh in on your topic, and even though you may have run the following Malwarebytes utility, or its subsets, please carefully follow these instructions: Download the Malwarebytes Support Tool. In your Downloads folder, open the mb-support-x.x.x.xxx.exe file. In the User Account Control (UAC) pop-up window, click Yes to continue the installation. Run the MBST Support Tool. In the left navigation pane of the Malwarebytes Support Tool, click Advanced. In the Advanced Options, click only Gather Logs. A status diagram displays the tool is Getting logs from your computer. WARNING: Do Not click the Repair System under Advanced unless requested to by a Malwarebytes support agent or authorized helper. A zip file named mbst-grab-results.zip will be saved to the Public desktop, please attach that file in your next reply to this topic. Please do NOT copy and paste. For the short time between when you post the diagnostic logs, and when your helper weighs in, please take no further self-directed remedial actions that will invalidate the diagnostic logs you will have posted. Thank you. -
Hello @jaden2088 and : The current release version of Malwarebytes for Windows is 4.6.2.281-CU 1.0.2131, and it was made available on Thursday, 07-September-2023. A newer application version update may be made available soon. You may always check for release notices at https://forums.malwarebytes.com/topic/301315-malwarebytes-46/ The premium free trial is ordinarily for 14 days before reverting to the free edition. HTH
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Hello @Paranoid_Friendoid and welcome back: While you are waiting for the next qualified/approved malware removal expert helper to weigh in on your topic, and even though you may have run the following Malwarebytes utility, or its subsets, please carefully follow these instructions: Download the Malwarebytes Support Tool. In your Downloads folder, open the mb-support-x.x.x.xxx.exe file. In the User Account Control (UAC) pop-up window, click Yes to continue the installation. Run the MBST Support Tool. In the left navigation pane of the Malwarebytes Support Tool, click Advanced. In the Advanced Options, click only Gather Logs. A status diagram displays the tool is Getting logs from your computer. WARNING: Do Not click the Repair System under Advanced unless requested to by a Malwarebytes support agent or authorized helper. A zip file named mbst-grab-results.zip will be saved to the Public desktop, please attach that file in your next reply to this topic. Please do NOT copy and paste. For the short time between when you post the diagnostic logs, and when your helper weighs in, please take no further self-directed remedial actions that will invalidate the diagnostic logs you will have posted. Thank you. CC: @AdvancedSetup
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Hello @Jef1982 and : While you are waiting for the next qualified/approved malware removal expert helper to weigh in on your topic, and even though you may have run the following Malwarebytes utility, or its subsets, please carefully follow these instructions: Download the Malwarebytes Support Tool. In your Downloads folder, open the mb-support-x.x.x.xxx.exe file. In the User Account Control (UAC) pop-up window, click Yes to continue the installation. Run the MBST Support Tool. In the left navigation pane of the Malwarebytes Support Tool, click Advanced. In the Advanced Options, click only Gather Logs. A status diagram displays the tool is Getting logs from your computer. WARNING: Do Not click the Repair System under Advanced unless requested to by a Malwarebytes support agent or authorized helper. A zip file named mbst-grab-results.zip will be saved to the Public desktop, please attach that file in your next reply to this topic. Please do NOT copy and paste. For the short time between when you post the diagnostic logs, and when your helper weighs in, please take no further self-directed remedial actions that will invalidate the diagnostic logs you will have posted. Thank you.
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The previous post's OpenSSL releases were made on 19-September-2023. https://www.openssl.org/news/newslog.html The new versions are: 3.0.11 3.1.3 Downloads | Changelog
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@AdvancedSetup @Maurice Naggar @MKDB
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Hello @ticusnemernicus: Thank you for the additional effort. Alas, the newest archive is also incomplete, so we will let your helper sort things out. Please refrain from making any changes to that laptop before your helper weighs in. Thank you again.
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Hello @ticusnemernicus : The archive was incomplete. Please restart the laptop and generate a new report archive and attach as before. Thank you.
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Hello @ticusnemernicus and : While you are waiting for the next qualified/approved malware removal expert helper to weigh in on your topic, and even though you may have run the following Malwarebytes utility, or its subsets, please carefully follow these instructions: Download the Malwarebytes Support Tool. In your Downloads folder, open the mb-support-x.x.x.xxx.exe file. In the User Account Control (UAC) pop-up window, click Yes to continue the installation. Run the MBST Support Tool. In the left navigation pane of the Malwarebytes Support Tool, click Advanced. In the Advanced Options, click only Gather Logs. A status diagram displays the tool is Getting logs from your computer. WARNING: Do Not click the Repair System under Advanced unless requested to by a Malwarebytes support agent or authorized helper. A zip file named mbst-grab-results.zip will be saved to the Public desktop, please attach that file in your next reply to this topic. Please do NOT copy and paste. For the short time between when you post the diagnostic logs, and when your helper weighs in, please take no further self-directed remedial actions that will invalidate the diagnostic logs you will have posted. Thank you.
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Hello @hahayeet and : While you are waiting for the next qualified/approved malware removal expert helper to weigh in on your topic, and even though you may have run the following Malwarebytes utility, or its subsets, please carefully follow these instructions: Download the Malwarebytes Support Tool. In your Downloads folder, open the mb-support-x.x.x.xxx.exe file. In the User Account Control (UAC) pop-up window, click Yes to continue the installation. Run the MBST Support Tool. In the left navigation pane of the Malwarebytes Support Tool, click Advanced. In the Advanced Options, click only Gather Logs. A status diagram displays the tool is Getting logs from your computer. WARNING: Do Not click the Repair System under Advanced unless requested to by a Malwarebytes support agent or authorized helper. A zip file named mbst-grab-results.zip will be saved to the Public desktop, please attach that file in your next reply to this topic. Please do NOT copy and paste. For the short time between when you post the diagnostic logs, and when your helper weighs in, please take no further self-directed remedial actions that will invalidate the diagnostic logs you will have posted. Thank you.
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Hello @Skelt and : While you are waiting for the next qualified/approved malware removal expert helper to weigh in on your topic, and even though you may have run the following Malwarebytes utility, or its subsets, please carefully follow these instructions: Download the Malwarebytes Support Tool. In your Downloads folder, open the mb-support-x.x.x.xxx.exe file. In the User Account Control (UAC) pop-up window, click Yes to continue the installation. Run the MBST Support Tool. In the left navigation pane of the Malwarebytes Support Tool, click Advanced. In the Advanced Options, click only Gather Logs. A status diagram displays the tool is Getting logs from your computer. WARNING: Do Not click the Repair System under Advanced unless requested to by a Malwarebytes support agent or authorized helper. A zip file named mbst-grab-results.zip will be saved to the Public desktop, please attach that file in your next reply to this topic. Please do NOT copy and paste. For the short time between when you post the diagnostic logs, and when your helper weighs in, please take no further self-directed remedial actions that will invalidate the diagnostic logs you will have posted. Thank you.
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New OpenSSL Releases
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I keep detecting the same Trojan.Bitcoinminer.
1PW replied to Pinewleaf's topic in Resolved Malware Removal Logs
Hello @Pinewleaf and : While you are waiting for the next qualified/approved malware removal expert helper to weigh in on your topic, and even though you may have run the following Malwarebytes utility, or its subsets, please carefully follow these instructions: Download the Malwarebytes Support Tool. In your Downloads folder, open the mb-support-x.x.x.xxx.exe file. In the User Account Control (UAC) pop-up window, click Yes to continue the installation. Run the MBST Support Tool. In the left navigation pane of the Malwarebytes Support Tool, click Advanced. In the Advanced Options, click only Gather Logs. A status diagram displays the tool is Getting logs from your computer. WARNING: Do Not click the Repair System under Advanced unless requested to by a Malwarebytes support agent or authorized helper. A zip file named mbst-grab-results.zip will be saved to the Public desktop, please attach that file in your next reply to this topic. Please do NOT copy and paste. For the short time between when you post the diagnostic logs, and when your helper weighs in, please take no further self-directed remedial actions that will invalidate the diagnostic logs you will have posted. Thank you. -
What result would be returned if VirusTotal.com was queried?
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Hello @Wonza and : While you are waiting for the next qualified/approved malware removal expert helper to weigh in on your topic, and even though you may have run the following Malwarebytes utility, or its subsets, please carefully follow these instructions: Download the Malwarebytes Support Tool. In your Downloads folder, open the mb-support-x.x.x.xxx.exe file. In the User Account Control (UAC) pop-up window, click Yes to continue the installation. Run the MBST Support Tool. In the left navigation pane of the Malwarebytes Support Tool, click Advanced. In the Advanced Options, click only Gather Logs. A status diagram displays the tool is Getting logs from your computer. WARNING: Do Not click the Repair System under Advanced unless requested to by a Malwarebytes support agent or authorized helper. A zip file named mbst-grab-results.zip will be saved to the Public desktop, please attach that file in your next reply to this topic. Please do NOT copy and paste. For the short time between when you post the diagnostic logs, and when your helper weighs in, please take no further self-directed remedial actions that will invalidate the diagnostic logs you will have posted. Thank you.