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mbam_mtbr

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Everything posted by mbam_mtbr

  1. Hi @mikewillnot, Would you be able to provide the Google PLAY link to the banking app? Thanks so much! Nathan
  2. Hi @TheCloudPainter, Glad you figured it out! Sorry we weren't more help. With the Adware removed, you should be clean now. Nathan
  3. Hi @mikewillnot, I'll send this over to our moible dev team to have a look. Sorry for the inconvenience. Thanks for letting us know, Nathan
  4. Hi @brendanjj, These types of ads are browser related. This is caused by the way most browsers handle redirections executed by javascript code. Most browsers don't do a great job of preventing these redirects, which also cause ad pop-ups. Advertising affiliates are aware of this, and exploit this weakness. Even if an advertising affiliate is shut down for using this exploit, they just come back with a different affiliate id and are right back at it. If you encounter these pop-ups again, back out of them using Android's back key. Also, clearing your history and cache will hel
  5. Hi @PapierKorb, Agreed! I'll chat with mobile dev and see if we can update the wording on PUP/Monitor apps when detected. Nathan
  6. Hi @PapierKorb, Malwarebytes for Android is taking a more aggressive stance against stalkerware. Therefore, apps that used to be clean may now be detected as Monitor. Monitor is a subset of Potentially Unwanted Programs (PUPs), thus it’s NOT considered malware. The main purpose of detecting these Monitor apps is to make unsuspecting users aware of their presence. Especially in cases of domestic abuse where abusers have physical access to victims mobile devices. This particular version of Avast Anti-Theft fulls under this category. If you are aware of the presence of th
  7. Hi @nukecad, If you like, I can at least check the APK to make sure it has our Digital Cert. Just PM me the website. Nathan
  8. Hi @trojanagenthelppls, Sounds like this could be browser related. This is caused by the way most browsers handle redirections executed by javascript code. Most browsers don't do a great job of preventing these redirects, which also cause ad pop-ups. Advertising affiliates are aware of this, and exploit this weakness. Even if an advertising affiliate is shut down for using this exploit, they just come back with a different affiliate id and are right back at it. The best way to block these pop-ups are to try a different browsers, disable javascript, install a browser with ad bl
  9. Hi @nukecad, I heard rumor that there may be an older version on the Samsung store that is no longer supported. Sorry, that's the best answer I have. Nathan
  10. Hi @RayRay26, Is it technically "safe"? Yes. If it were me, would I install it. No. Hope that answers your question. Nathan
  11. Hi @SbbKbb, Don't feel like you have to rush. It can wait until later. If something was installed, it will still be there. Nathan
  12. You couple copy/paste it to me through PM as well.
  13. Hi @SbbKbb, If you can send me an Apps Report, I can see if it installed on your device. To send an Apps Report with Malwarebytes for Android use the following instructions. 1.Open the Malwarebytes for Android app. 2.Tap the Menu icon. 3. Tap Your apps. 4. Tap three lines icon in upper right corner. 5. Tap Send to support Choose an email app to send Apps Report. Your email app will open with the Apps Report included. Send the Apps Report to create a ticket. Private Message (PM) me the email used and/or the ticket number assigned. Nathan
  14. Hi @Att73, Any VPN should work fine with Malwarebytes for Android. However, I'd recommend this one: https://mullvad.net/en/guides/installing-mullvad-android-devices/ Nathan
  15. Hi @ingber, I did some testing, and it works! So yes, you can use Kiwi with the MB extension! Guess I'm switching browsers Malwarebytes for Android only detects phishing sites, so using the Malwarebytes extension in Kiwi is definitely an added layer of security — even if it is mostly blocking windows malware sites. Nathan
  16. Hi @jharris1993, Although it's not possible to not show the splash screen (fun fact: "the cyborg from Hell" is named ZERO), I can assure this isn't whats slowing things down. It takes awhile for things to load sometimes, and the splash screen is just something to look at while this is happening. This is especially true after a device reboot or force stopping the app. Sorry for the inconvenience. We put performance as a top priority, but only so much we can do while still keeping you protected. Nathan
  17. Hi @Msrtin, This sounds like it may be browser related ads. This is caused by the way most browsers handle redirections executed by javascript code. Most browsers don't do a great job of preventing these redirects, which also cause ad pop-ups. Advertising affiliates are aware of this, and exploit this weakness. Even if an advertising affiliate is shut down for using this exploit, they just come back with a different affiliate id and are right back at it. The best way to block these pop-ups are to try a different browsers, disable javascript, install a browser with ad blockin
  18. Hi @Justsaying, @Sirlansalittle, @Witch, Yep, certainly sounds like browser related ads to me as well. This is caused by the way most browsers handle redirections executed by javascript code. Most browsers don't do a great job of preventing these redirects, which also cause ad pop-ups. Advertising affiliates are aware of this, and exploit this weakness. Even if an advertising affiliate is shut down for using this exploit, they just come back with a different affiliate id and are right back at it. The best way to block these pop-ups are to try a different browsers, disable javascri
  19. Hi @networx1, Just a FYI that this is unrelated to @TempLost post which was resolved this weekend. Thanks for the assistance though TempLost! That's what makes this community so great! One patron helping others! networx1, if you could send an Apps Report, that would be very helpful! To send an Apps Report with Malwarebytes for Android use the following instructions. 1.Open the Malwarebytes for Android app. 2.Tap the Menu icon. 3. Tap Your apps. 4. Tap three lines icon in upper right corner. 5. Tap Send to support Choose an email app to send Apps
  20. Hi @Hacked2death It’s not unusual for there to be attempts to break into an email account by brute force attacks or guessing questions for “forgot password”. It was a good idea to set up two-step authentication, and to use a strong, unique password. Having a unique password is key since if you use the same for all accounts, it makes it easy for them to break into other accounts. It’s doubtful they have you iris/fingerprint identity; they probably just went through “forgot password” to reset. As far as the flip phone overheating, most likely a hardware issue then hacking. I would t
  21. Hi @Malwarekiller112, I can check your Apps Report to see if there is anything unusual. Nathan
  22. Hi @Malwarekiller112, It is a downloader, thus it can download other malware apps in the background. If you can send me an Apps Report, I can see exactly what app is causing this and assist removing. To send an Apps Report with Malwarebytes for Android use the following instructions. 1.Open the Malwarebytes for Android app. 2.Tap the Menu icon. 3. Tap Your apps. 4. Tap three lines icon in upper right corner. 5. Tap Send to support Choose an email app to send Apps Report. Your email app will open with the Apps Report included. Send the Apps Repo
  23. Hi @chrise00, I would suggest creating a ticket with Malwarebytes Support. They can look up the key and make sure everything is working. Nathan
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