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mbam_mtbr

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Everything posted by mbam_mtbr

  1. Hi @cfowler, If you could sen an Apps Report, I can look further into this issue. To send an Apps Report with Malwarebytes for Android use the following instructions. 1.Open the Malwarebytes for Android app. 2.Tap the Menu icon. 3. Tap Your apps. 4. Tap three lines icon in upper right corner. 5. Tap Send to support Choose an email app to send Apps Report. Your email app will open with the Apps Report included. At this point, it would be very helpful to mention you are submitting via recommendation from the Malwareybtes forum. This allows our support staff to know where to direct it. By sending the Apps Report, you will create a ticket in our support system. Private Message (PM) me the email used and/or the ticket number assigned. Nathan
  2. Hi @gero242000, Android/Trojan.Rootnik.sno is a variant of Rootnik which has the ability to root mobile devices without user's permission. If you like to send an Apps report, we can see if your device was rooted and look more into the exact app causing this. To send an Apps Report with Malwarebytes for Android use the following instructions. 1.Open the Malwarebytes for Android app. 2.Tap the Menu icon. 3. Tap Your apps. 4. Tap three lines icon in upper right corner. 5. Tap Send to support Choose an email app to send Apps Report. Your email app will open with the Apps Report included. At this point, it would be very helpful to mention you are submitting via recommendation from the Malwareybtes forum. This allows our support staff to know where to direct it. By sending the Apps Report, you will create a ticket in our support system. Private Message (PM) me the email used and/or the ticket number assigned. Nathan
  3. Hi @Daboomie, Just looks like a website that is a phone directory in Dutch. Unless you agreed to install something, very low chances you infected yourself with anything. Nathan
  4. Hi @MitKit Anyway you could get me a screen shot of the Malware Database version, and the detection? Nathan
  5. Hi @MitKit, You can force the malware database to update in Malwarebytes for Android doing the following: In the upper-left corner of your screen, tap the Menu icon. Scroll down and tap Settings. Tap Other. Tap Force update. You can then check the malware database by: In the upper-left corner of your screen, tap the Menu icon. Scroll down and tap About. Tap the down arrow by App version. Nathan
  6. Hi @AndroidS9User, It just takes some time for it to propagate across all Google PLAY's servers. Nathan
  7. HI @RandomisedNameforHelp, So this is only happening on www.theguardian.com? @skeptical, is this only happening on www.theguardian.com as well? Are you using PC or Android? Nathan
  8. Hey @Yousif & Everyone, Thanks for bringing this to our attention. This issue has been resolved and will no longer be detected in future database versions. Thanks again, Nathan
  9. Hi @Irene2019, The version provided will no longer be detected in future database versions. Thanks again, Nathan
  10. Hi @Irene2019, Could you provide a Google PLAY link? We are having trouble finding ToTok on Google PLAY. Nathan
  11. Hi @smmi, Here's the Google PLAY link: https://play.google.com/store/apps/details?id=org.malwarebytes.antimalware What Android OS version are you running? Nathan
  12. Hi @Gummo, So are you wondering if BirdNET is spyware? It appears to be clean by our analysis. Nathan
  13. Hi @Baldape, In the case of StrandHogg, it is true that it's an exploit as @exile360 explained. However, it's an exploit coded within Android/Trojan.Bankbot which we do detect. So yes, in a round about way, we detect StrandHogg. Nathan
  14. Hi Everyone, Our dev team is looking into the file scanning issue, and should be resolved in our next release. @AndroidS9User, we are looking into the Galaxy Store issue as well. Nathan
  15. Hi @Jubbahey, The best option is the submit a ticket to support. They will be better able to assist you with this issue. Nathan
  16. Hi @Reveninc I was referring to the system update since you mentioned you updated to Android 10. Sorry I didn't make that more clear. Nathan
  17. Hi @Jubbahey, Do you recall what version of Malwarebytes this was happening on? Nathan
  18. Hi @AndroidS9User, Thanks for all the info! My analysis came from my own phone, a Pixel 2 on Android 10. Something weird is going on here, but I thought it was just not reporting the files being scanned in real-time. Here's a screen of my personal device after a scan. So did this start happening to you after the May update from Google as well? Could you create an official support ticket referencing this forum post? @Nameless27 Do you have a Samsung as well, and this started happening after the May update from Google as well? Thanks @Reveninc for already submitting a ticket. This is a shot in the dark, and I know some of you have already done something similar, but it may be worth trying this: Go to settings ---> apps and find/click Malwarebytes in the Apps list Go to Storage & cache Click Clear Storage Click Clear cache Click the Back arrow to go back to Malwarebytes main App Info screen Click Uninstall Go to Google PLAY store and re-install Malwarebytes Restart your device Another question is do any of you have other security (anti-virus) applications installed? Thanks for the support! Nathan
  19. Hi @dwight007, These types of ads are usually browser related. This is caused by the way most browsers handle redirections executed by javascript code. Most browsers don't do a great job of preventing these redirects, which also cause ad pop-ups. Advertising affiliates are aware of this, and exploit this weakness. Even if an advertising affiliate is shut down for using this exploit, they just come back with a different affiliate id and are right back at it. The best way to block these pop-ups are to try a different browsers, disable javascript, install a browser with ad blocking (like Opera), and/or install Ad-block Plus. If you encounter these pop-ups again, back out of them using Android's back key. Also, clearing your history and cache will help stop the ads from reoccurring. If this does work, we can do further analysis to see if you can Adware on your device. Just let me know. Thanks for reaching out, Nathan
  20. Hi @Gt-truth, Thanks for letting us know. We'll look into the issue. And I was going to suggest Malwarebytes > setting > upgrade to Premium, but it seems you already figured that out. 😀 It price should be $1.49 per month, or $11.99 per year Nathan
  21. Hi @Reveninc, Could do me a favor and post a screen shot AFTER the scan is done? After the scan is done it should show 'x' amount of files scanned. One way or another, be ensured that we ARE scanning files. Nathan
  22. Hi @RitaC, These types of ads are usually browser related. This is caused by the way most browsers handle redirections executed by javascript code. Most browsers don't do a great job of preventing these redirects, which also cause ad pop-ups. Advertising affiliates are aware of this, and exploit this weakness. Even if an advertising affiliate is shut down for using this exploit, they just come back with a different affiliate id and are right back at it. The best way to block these pop-ups are to try a different browsers, disable javascript, install a browser with ad blocking (like Opera), and/or install Ad-block Plus. If you encounter these pop-ups again, back out of them using Android's back key. Also, clearing your history and cache will help stop the ads from reoccurring. Also, if you come across an ad in the notifications, you can find out if an app is causing it using this method: Press and hold the notification and it will give the option to go to MORE SETTINGS Click MORE SETTINGS and it will take you to the notifications settings Within the notifications setting, you can get to the App info by clicking the icon of the app at the top If you take a screenshot of App info section, I can try to track it down Thanks for reaching out, Nathan
  23. Hi @maksimog, Thanks for bringing this to our attention. We will re-analyze this APKs. Thanks again, Nathan
  24. You're far alone in this thought. Still a lot of people in the industry think this is the case. However, having personally seen mobile malware exponentially raise year over year, it's a completely different threat landscape then it was when the Android OS was introduced. It certainly has kept me busy through the years! 😂 Thanks again for understanding, Nathan
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