Hello, mind me right now as I am somewhat frustrated. I have spent all day so far trying to get this to work. At first I wanted to run a clean uninstall of MBAM so I could fix the first two problems (the not updating and no real time protection) but when I went to find my key and ID in windows registry, it didnt no show up in the HKEY LOCAL MACHINE > SOFTWARE > Wow6432 Node address. I have been with Malwarebytes for awhile now, I think since 2009. The email I used it for is pretty old and I can't remember and was used back when I had Vista. Right now I currently use windows 8. To sum up Whenever I click "Fix Now" for Real time Protection, Nothing HappensWhenever I try to update, I get a blue swirling loading circle for a second and then nothing happensI cannot update/reinstall MBAM because there lack any files in the registry so I can't find my id and key I wish I could give more information but when I try to find the build date I get a blank screen.
Hello, mind me right now as I am somewhat frustrated. I have spent all day so far trying to get this to work. At first I wanted to run a clean uninstall of MBAM so I could fix the first two problems (the not updating and no real time protection) but when I went to find my key and ID in windows registry, it didnt no show up in the HKEY LOCAL MACHINE > SOFTWARE > Wow6432 Node address. I have been with Malwarebytes for awhile now, I think since 2009. The email I used it for is pretty old and I can't remember and was used back when I had Vista. Right now I currently use windows 8. To sum up Whenever I click "Fix Now" for Real time Protection, Nothing HappensWhenever I try to update, I get a blue swirling loading circle for a second and then nothing happensI cannot update/reinstall MBAM because there lack any files in the registry so I can't find my id and key I wish I could give more information but when I try to find the build date I get a blank screen.