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pal1000

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  1. First spot where Firefox releases usually appear: https://ftp.mozilla.org/pub/firefox/releases/ I think that's where Majorgeeks and others are finding releases with a fewer hours sooner than official announcement. This is nothing new. I recall things being like this for many years.
  2. Update 4/13/2020 22:57 As this issue can be caused by both malware and web protection, the symptoms vary depending on which of them or if both stop responding when Malwarebytes starts, DNS resolution issues being common theme and most noticeable, but they are just a part of the whole picture. List of all symptoms I encountered so far, not all of them manifesting simultaneously: - slow DNS resolution everywhere, probably caused by web protection; - temporary slow DNS resolution in web browsers that goes away after a few minutes but it's permanent in other programs and returns in web browsers when restarting them and then goes away again, probably caused by malware protection; - Windows security app takes minutes to display its contents, probably caused by malware protection; - visual basic scripts executed from Command Prompt take minutes to run even if they have very low complexity, probably caused by either of these problematic protection modules (extra: it is impossible to get MSYS2 packages updates due to permanent connection time outs); - Malwarebytes UI can no longer be opened after performing exactly 2 protection state switch operations via tray icon of any protection module(s), either same or distinct until Windows is restarted, if at least one of these problematic protection modules is acting up, with last protection state switch operation being unsaved and thus being lost and reverted on next Malwarebytes startup; - Windows hangs to an empty black screen if currently signed in user logs out, probably caused by either of these problematic protection modules; - if fast startup is enabled and it's not overridden by SHIFT key, Windows can hang on next boot to a black screen, probably caused by malware protection; - if fast startup is enabled and it's not overridden by SHIFT key, Windows can hang during shutdown after display disconnect step or next boot to a black screen and frozen mouse cursor, probably caused by either of these problematic protection modules; - attempting to stop any of these symptoms by quitting Malwarebytes via tray icon or by stopping Malwarebytes Service from Microsoft Management Console Services snap-in results in Malwarebytes Service getting stuck stopping until Windows is restarted and the annoying symptoms not getting better, probably caused by either of these problematic protection modules.
  3. It doesn't fix it, I tried. As this issue can be caused by both malware and web protection, the symptoms vary depending on which of them or if both stop responding when Malwarebytes starts, DNS resolution issues being common theme and most noticeable, but they are just a part of the whole picture. List of all symptoms I encountered so far, not all of them manifesting simultaneously: - slow DNS resolution everywhere, probably caused by web protection; - temporary slow DNS resolution in web browsers that goes away after a few minutes but it's permanent in other programs and returns in web browsers when restarting them and then goes away again, probably caused by malware protection; - Windows security app takes minutes to display its contents, probably caused by malware protection; - visual basic scripts executed from Command Prompt take minutes to run even if they have very low complexity, probably caused by either of these problematic protection modules (extra: it is impossible to get MSYS2 packages updates due to permanent connection time outs); - Malwarebytes UI can no longer be opened after performing exactly 2 protection state switch operations via tray icon of any protection module(s), either same or distinct until Windows is restarted, if at least one of these problematic protection modules is acting up, with last protection state switch operation being unsaved and thus being lost and reverted on next Malwarebytes startup; - Windows hangs to an empty black screen if currently signed in user logs out, probably caused by either of these problematic protection modules; - if fast startup is enabled and it's not overridden by SHIFT key, Windows can hang during shutdown after display disconnect step or next boot to a black screen and frozen mouse cursor, probably caused by either of these problematic protection modules; - attempting to stop any of these symptoms by quitting Malwarebytes via tray icon or by stopping Malwarebytes Service from Microsoft Management Console Services snap-in results in Malwarebytes Service getting stuck stopping until Windows is restarted and the annoying symptoms not getting better, probably caused by either of these problematic protection modules.
  4. This problem can still occur with 4.1.0.56 CU 1.0.835.
  5. Everything seams to be fine so far. Did a license and deactivation and reactivation to put real-time protection drivers through a stop/start cycle which went through without incidents.
  6. My problem seams to resemble to some reports from here: Currently running MBAM 4.0.4.49 CU 1.0.810.
  7. Yes, fast startup is enabled. Disabling fast startup doesn't solve the problem because as soon as this issue starts happening the more likely is to happen again. I noticed this issue can even happen during the same Windows session Malwarebytes is installed if Support tool was used for removal.
  8. Going into safe mode then rebooting to normal mode increases chances of encountering this problem. It can still happen with 4.0.4.49 CU 1.0.804.
  9. I was able to encounter this on 2 systems: - Windows 10 Version 1809, Intel Core i3-3220; - Windows 10 Version 1909, Intel Core i3-2375M.
  10. This still seam to happen with 4.0.4.49 CU 1.0.793. But I think I know how to reproduce more reliably now. Any of the following could do it: - delay real time protection by 45s; - apply Windows updates on a computer with CPU clock < 2GHz and with HDD instead of SSD, Malwarebytes naturally takes longer to start when Windows is patched; I don't think this can be reproduced on a computer with SSD due to very short boot. So only slow computers can reproduce it.
  11. Disabling malware protection seams to paradoxically help with slow DNS resolution. And disabling both malware and web protection is necessary to avoid hangs on logout and fast boots. Currently I am using Windows Defender with Malwarebytes without real-time protection. I also use NoScript and Malwarebytes Browser Guard in Firefox.
  12. I only have 1 computer running MB4 which is also the only computer running an insider build even though I haven't enrolled this computer into Windows insider program. No impact. I actually changed it to manual at some point and made no difference.
  13. I think some logs were missing because I ran the support tool with this issue in effect so downloads timed out. Attached FRST logs. I noticed some errors in Addition.txt that are more or less on the mark: - Error: (10/15/2019 05:10:18 PM) (Source: SecurityCenter) (EventID: 17) (User: ) Description: Security Center failed to validate caller with error %1. - Date: 2019-10-14 20:43:57.969 Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume4\Program Files\Malwarebytes\Anti-Malware\MBAMWsc.exe because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source. Consequences of the issue - Error: (10/14/2019 07:07:01 PM) (Source: Service Control Manager) (EventID: 7043) (User: ) Description: The Malwarebytes Service service did not shut down properly after receiving a preshutdown control. - Error: (10/12/2019 09:53:40 PM) (Source: EventLog) (EventID: 6008) (User: ) Description: The previous system shutdown at 6:31:59 PM on ‎10/‎12/‎2019 was unexpected. FRST-Logs.zip
  14. Attached the logs. Some notes though: - I chose to disable ransomware protection by weighting protection need for my attack surface with potential for even more bugs like ones that existed in the past and my ability to respond to such an attack; - I also have Malwarebytes Anti-Exploit Beta 1.13.1.117. I chose to delay real time protection by 45s in Malwarebytes Anti-Malware to avoid the boot time race condition that can occur if both products are installed simultaneously. mbst-grab-results.zip
  15. Since I began testing MB4 I noticed one issue that can happen when Malwarebytes real time protection starts for the first time until Windows is rebooted. This may or may not happen. It's like a lottery. When it does happen it causes heavy delays to DNS resolution, without actually affecting network bandwidth. Also in this state 2 use scenarios can completely hang the system: - Windows is shutdown with fast startup enabled. In this case Windows takes almost double time than usual on shutdown and completely hangs on next startup to black screen with mouse cursor that is unresponsive too, - current user logs out. In this case Windows completely hangs to black screen before displaying the login screen. As an extra, when this issue occurs Malware protection cannot be turned off and if it's attempted the UI can no longer be opened. It probably hangs too.
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