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pal1000

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About pal1000

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  1. Clean installed with support tool and the issue seams fixed. One thing I need to test is if the problem returns if I do a standard uninstall, reboot and reinstall. If it does come back then the culprit is the uninstaller.
  2. I was already on MB 4.2.1.89 Component 1.0,1070 stable as I did a clean install before opening this thread. Issue manifested shortly after install. mbst-grab-results.zip
  3. This issue seams to be triggered by threat intelligence updates. Also when issue is in effect threat intelligence updates, component updates and scheduled scans don't trigger. Issue fixes on its own after a day and half at most and can reoccur after another threat intelligence update. Issue can be triggered silently in the background, so if you don't check Settings About page the only clue hinting at something being wrong are the times when scheduled scans run. They'll run shortly after issue fixes on its own. This problem started around component 1.0.1045 or 1.0.1053. Clean insta
  4. These same five services being disabled is the root cause for these issues as well:
  5. If those aren't the cause then maybe one or more of these is: - dmwappushservice - SSDPSRV - fdPHost I still disable SMB via Windows Firewall, blocking ports 137-139, 445 outbound TCP and UDP..
  6. And finally this was also caused by those services being disabled. MB 4.2.0.82 Component 1.0.1025 hitting general availability gave me the opportunity to test this. This thread can be closed as all issues reported has been dealt with at my end with the exception of incomplete cleanup issue, which was known to Malwarebytes before this topic started. I wonder if Support tool should have a fix for LanmanWorkstation service. I am inclined to believe Malwarebytes relies on some SMB loopback communication. IP Helper may also be involved, but I don't see how.
  7. @exile360, as I found the root cause of this issue and neutralized it at my end, I think this topic can be closed.
  8. Tests I made clearly indicate that one of the tweaks I made to my system was responsible for this one. See https://github.com/pal1000/pal1000.github.io/commit/9ba400c0521a949ece3da93cfea9f0bb26832363 I then found batcmd.com website which has a very comprehensive catalog with information about Windows services all the way from XP to Windows 10 Version 2004, including default startup type, the exact kind of information to recover from this kind of problem.
  9. Tests I made clearly indicate that one of the tweaks I made to my system was responsible for this issue. See https://github.com/pal1000/pal1000.github.io/commit/9ba400c0521a949ece3da93cfea9f0bb26832363 I then found batcmd.com website which has a very comprehensive catalog with information about Windows services all the way from XP to Windows 10 Version 2004, including default startup type, the exact kind of information to recover from this kind of problem.
  10. Tests I made clearly indicate that one of the tweaks I made to my system was responsible for this one. See https://github.com/pal1000/pal1000.github.io/commit/9ba400c0521a949ece3da93cfea9f0bb26832363 I then found batcmd.com website which has a very comprehensive catalog with information about Windows services all the way from XP to Windows 10 Version 2004, including default startup type, the exact kind of information to recover from this kind of problem.
  11. Nice try but no boxes are checked there either for any potential files I mentioned above.
  12. The Support Tool only uses an HKCU\...\Run value as a backup. The default startup mechanism is a scheduled task. The Run value is created when the scheduled task creation fails. Are you performing a Clean/Repair in Safe Mode? No. Your OS version is being interpreted as Windows Vista or lower. We will look into this. Are there any compatibility flags set on the downloaded mb-support-{version}.exe file (or the browser with which you downloaded the file)? No. I checked with right click - Properties - Compatibility on both web browser shortcuts on Start and desk
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