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ErnieAd

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Everything posted by ErnieAd

  1. Hi MrC Here's the log for the Security Check: Appreciate it! Ernie Results of screen317's Security Check version 0.99.86 Windows 7 Service Pack 1 x86 (UAC is disabled!) Internet Explorer 11 ``````````````Antivirus/Firewall Check:`````````````` Windows Firewall Enabled! Norton 360 WMI entry may not exist for antivirus; attempting automatic update. `````````Anti-malware/Other Utilities Check:````````` Java 7 Update 45 JavaScript Tooling Visual Studio Extensions for Windows Library for JavaScript Java version out of Date! Adobe Reader XI Google Chrome 35.0.1916.153 Google Chrome 36.0.1985.125 Google Chrome plugins... ````````Process Check: objlist.exe by Laurent```````` Malwarebytes Anti-Malware mbamservice.exe Malwarebytes Anti-Malware mbam.exe Malwarebytes Anti-Malware mbamscheduler.exe `````````````````System Health check````````````````` Total Fragmentation on Drive C: 11% Defragment your hard drive soon! (Do NOT defrag if SSD!)````````````````````End of Log``````````````````````
  2. I've gone through the complete request list you sent. Here's the Junkware Removal text and the FixLog.txt is attached in a reply above. For the first time in a long time, Malwerbytes did not come up with those PUPs Quite a process Thanks again! Ernie ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ Junkware Removal Tool (JRT) by Thisisu Version: 6.1.3 (03.23.2014:1) OS: Windows 7 Professional x86 Ran by Adsett on Mon 07/21/2014 at 15:32:48.86 ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ ~~~ Services ~~~ Registry Values ~~~ Registry Keys ~~~ Files ~~~ Folders Successfully deleted: [Folder] "C:\Users\Adsett\AppData\Roaming\getrighttogo" Successfully deleted: [Empty Folder] C:\Users\Adsett\appdata\local\{0C93ED1E-10CC-4083-AE12-2B02D4F63847} Successfully deleted: [Empty Folder] C:\Users\Adsett\appdata\local\{34F7472F-ED9A-4DA5-B176-8227B4D37342} Successfully deleted: [Empty Folder] C:\Users\Adsett\appdata\local\{D0FFAC01-E3B2-4653-9BDA-5FF17C58CFEE} ~~~ Event Viewer Logs were cleared ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ Scan was completed on Mon 07/21/2014 at 15:41:37.13 Computer was rebooted End of JRT log ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
  3. Got FRST it to work so the FixLog is Attached. Is the "Stop & Clear" for the Chrome Sync? If so, How do I save all my bookmarks, extensions, etc. in order to reload them? Thanks! Ernie Adsett Fixlog.txt
  4. Seems that now I cannot run FRST.exe without it being removed by Norton 360 even though I have shut down everything I can find in Norton. How do I complete shut down Norton or what should I do next? Many thanks! Ernie
  5. HI MrC! I have completed the operations as requested and the logs are in four attached files. When I ran RogueKiller it brought up the link http://www.adlice.com/kernelmode-rootkits-part-1-ssdt-hooks/ and then stopped. I had run it before to the end on the 15th so I included that log. Let me know what the next steps are and I appreciate your assistance. Many thanks! Ernie Adsett FRST.txt Addition.txt MalwareBytesLog140719_1.txt LogRogueKiller140715_1.txt
  6. Thanks MrCharlie! The Storm Arthur came through here and shut us down for a bit, so I will get back to this and follow your advice soon. Ernie
  7. Hi! "PUP.Optional.Trovi.A" appears twice as a quarantined item every time I scan with Malwarebytes. I read a former note on this topic and have saved the logs as directed by a Malwarebyte Staff member. The Malwarebyte and RogueKiller Logs are attached. Thanks for your help Ernie Adsett LogMBAB140715_1.txt LogRogueKiller140715_1.txt
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