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About thebigd

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  1. Additional scan result of Farbar Recovery Scan Tool (x64) Version:27-04-2016 Ran by test (2016-04-28 12:48:00) Running from C:\Users\test\Downloads Windows 10 Home Version 1511 (X64) (2015-12-01 23:06:58) Boot Mode: Normal ========================================================== ==================== Accounts: ============================= Administrator (S-1-5-21-1154547124-2327209256-1540992038-500 - Administrator - Enabled) => C:\Users\Administrator Daniel (S-1-5-21-1154547124-2327209256-1540992038-1002 - Administrator - Enabled) => C:\Users\Daniel DefaultAc
  2. Hi Malwarebytes, Sadly i am back again. after downloading and running "Display Driver Uninstaller" i started getting a lot of BSOD error messages like: Video_Dxgkrnl_fatal_error, Driver_power_state_failure, Video_TDR_failure, and kmode_exception_not_handled. So far i have been told that all of these are hardware related or related to updating drivers, so i am not worried. But what I am worried about is the following: I tried to sign in to YouTube last night and received the following error message: "We are sorry, but you do not have access to this service. Please conta
  3. Whenever I plug headphones into my computer the audio drowns out. But when the same audio is played through the laptop speakers it is clear. I have determined that it's definitely a software and not a hardware problem because I tried with 3 different types of headphones, and the result remained the same each time.
  4. computer is running slowly. I try to run programs with my dedicated nvidia graphics card and I receive the error message: "You are not currently using a display attached to an NVIDIA GPU". So my dedicated graphics cards isn't running. I troubleshooted my computer using windows troubleshooter in control panel, and some of the devices are also not running properly: Bluetooth audio device has a driver problem. Virtual bluetooth support (include audio) has a driver problem. Bluetooth LWFLT Device has a driver problem. So I may or may not still be infected. Furthermore, I found two file
  5. So I was successful in installing all updates to my system. I'm now running Windows 8.1.
  6. So I was successful in updating my system. I installed many updates for Windows 8. But now my system is running windows 8.1 and there are more updates for 8.1 that I haven't installed yet. So once I download those, I'll be ready for your help.
  7. Alright I am working on doing the downloads manually. I am also looking at getting microsoft's tech support to help me out with the problem.
  8. Also my computer seems to be running slowly and at times my trackpad is unresponsive. But we should probably fix one thing at a time.
  9. After using the fixit tool, I was able to install the updates. But when I restarted my computer in order to configure the updates, this failed and my pc had to re-configure the system to a time before the update. WindowsUpdate.log
  10. Here's a log file of Windows update. Maybe it could shed some light on the problem: WindowsUpdate.log
  11. So I tried this fix. But it didn't work. Windows update currently says the following: Downloading updates... Downloading 29 updates (0 KB total, 0% complete) I don't know what I should do at this point or where I should proceed? Any suggestions?
  12. So I enabled Windows update, and tried to install all x / 20 update. However, it hung on 4/20 and I had to shutdown the computer. In the meantime, I have been reading stuff like this: http://www.techygeekshome.co.uk/2015/04/windows-updates-stuck-on-shut-down-or.html Don't know if it is helpful or not. I have not tried to do anything to my system that you guys haven't told me. Thanks again, Daniel
  13. So I was able to complete the disk check but was given this message at the end of the process: How should I proceed?
  14. It's definitely Windows 8. Wait but I disabled windows update in services.msc. Should I re-enable it?
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