Thanks MrC. I'll do all this tonight when I get home from work. I'm curious though why I need to download all these other adware and junkware removal tools since I paid for a subscription to Malwarebytes for what I thought was a program that would do that for me. Why isn't that program enough to take care of my issues? Finally, as I mentioned in my first post, my stepdad gave me this PC and I haven't had one of my own for many, many years so I didn't even know I was running two anti-virus programs. I'll follow your instructions and just use the Avast. Currently the Avast firewall portion is turned off, so I assume once I delete the MSE and disable the Defender, I just go in and turn the Avast firewall portion on? Thanks for your patience- Nicole