Ditto everyone else, that is, I had the same problem, but I fixed it! Here's how... The problem is that there was a pending threat detected that resulted in a notification in the Scan window (opened by clicking the Scan button in the dashboard) that required a response. (See the first screen capture attached.) Since the detected file is OK, I changed the Action from "Ignore Once" to "Add Exclusion" and clicked the "Apply Actions" button. Once the threat was handled (see the second screen capture attached), I returned to the main screen by clicking the "Dashboard" button at the top of the window and the "Update Now" link next to the database version number was no longer grayed out. I was able to click that and update my database (see the third screen capture attached). Whew! -- Jesse
