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jsquareg

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  1. This is the response from my original post: The logs indicate that there is probably some type of infection going on. I would suggest following the advice from the topic here: Available Assistance for Possibly Infected Computers (http://forums.malwarebytes.org/index.php?showtopic=119858 and having one of the experts assist you with looking into the issue. After scanning and cleaning if you continue to have updating issues that the helper is unable to resolve please let us know. My Original Post: I have been using Malwarebytes since before 2012 and it has always worked well. Recently it crashes whenever it checks for updates or tries to run a scan. I did an MBAM clean remove and a new install per instructions too many times with the same results. I also followed the instructions and ran the SCAN Tool and the MBAM check; Files attached. Also did a CHDSK and DeFrag. I get this Windows Error: Problem Signature: Problem Event Name: APPCRASH Application Name: mbam.exe Application Version: 1.0.0.532 Application Timestamp: 53518532 Fault Module Name: MSVCR100.dll Fault Module Version: 10.0.40219.325 Fault Module Timestamp: 4df2be1e Exception Code: 40000015 Exception Offset: 0008d6fd OS Version: 6.1.7601.2.1.0.256.1 Locale ID: 1033 FRST.txt CheckResults.txt Addition.txt
  2. Hello, I have been using Malwarebytes since before 2012 and it has always worked well. Recently it crashes whenever it checks for updates or tries to run a scan. I did an MBAM Clean Remove and a new install per instructions too many times with the same results. I also followed the instructions and ran the SCAN Tool and MBAM Check; Files attached. Also did a CKDSK and Defrag I get this windows Error: Problem Signature: Problem Event Name: APPCRASH Application Name: mbam.exe Application Version: 1.0.0.532 Application Timestamp: 53518532 Fault Module Name: MSVCR100.dll Fault Module Version: 10.0.40219.325 Fault Module Timestamp: 4df2be1e Exception Code: 40000015 Exception Offset: 0008d6fd OS Version: 6.1.7601.2.1.0.256.1 Locale ID: 1033 FRST.txt CheckResults.txt Addition.txt
  3. Having the same problem. Crashes whenever it checks for updates or tries to run a scan. Did an MBAM clean Remover and a new install per instructions too many times with the same results. Also followed the instructions and ran the SCAN Tool and MBAM Check. Files attached. FRST.txt CheckResults.txt Addition.txt
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