Jump to content

ktcgac

Members
  • Posts

    5
  • Joined

  • Last visited

Reputation

0 Neutral
  1. I was able to install Revo Uninstaller and uninstall both AskToolbar and Update for Zip Opener. I also ran the Farbar Recovery Scan Tool. The files are attached. FRST.txt Addition.txt
  2. I have attempted to remove the AskToolbar previously and my system seems to not allow me to do so. In addition, since after the Zeus.Zbot alert and after cleaning the PUP files off of my machine, it seems booting up the computer has become slower and now I cannot open things like the control panel and other programs. I attached a photo of what the original alert was. We had taken picture of it when it first occurred.
  3. Georgi, Attached, you will find the files you requested. Malwarebytes Scan 2014-06-16.txt FRST.txt Addition.txt
  4. Before we begin, I want to let you know what I've done so far so you are aware of the steps I've taken. 1. I performed a Microsoft Security Essentials "Full Scan" and nothing was found. 2. I updated MalwareBytes and ran a scan that found 11 files that I ended up quarantining. Most of the files were PUP's. So far, that's what I've done. I will not install the recommended Farbar Recovery Scan Tool until you let me know to do so. Thanks for your assistance.
  5. I just received a Firewall Alert alerting me of a Global Virus Alert that I had this virus and it gave me a phone number (1-855-649-2387) to call to get help to remove the virus. Can someone from MalwareBytes help me get rid of it?
Back to top
×
×
  • Create New...

Important Information

This site uses cookies - We have placed cookies on your device to help make this website better. You can adjust your cookie settings, otherwise we'll assume you're okay to continue.