DrGeneNelson

Support ticket opened.

Finally, in frustration, I power cycled my phone. That step was not included in the instructions. Power cycling solved the problem! Please update the documentation. Thank you.

I'm having a problem turning on safe browsing scanner. The control is not greyed out. I have Malwarebytes for Android installed. I've eliminated any battery saving features. I have a Galaxy A21. Android version 12. I've spent about an hour attempting to troubleshoot this frustrating issue.

Hello, I just downloaded this version on a Windows 7, Ultimate edition desktop. Malwarebytes Anti-Malware 2.0.2.1012 Build Date: 5/12/2014 I noted that MBAM hung after scanning only about 200,000 files. I ticked the anti-rootkit option before starting the scan. What steps do you suggest for problem resolution? (I have already downloaded FRST and mbam-check-2.1.0.0002.exe )