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About steppinwolf

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  1. I'm not a fan of the new look. I prefer the old UI. But a dark or more toned-down color scheme would help a lot. The bright blue and white background with huge white rectangles is too much.
  2. Malwarebytes Browser Guard works great on the new Microsoft Chromium-based Edge as well. It can run any extension in the Chrome store.
  3. That's correct! I just excluded and installed LDPlayer installer and simply unchecked the optional offers. Thanks.
  4. Wow, that was fast! Thanks for the quick response. Support like this is one thing that makes Malwarebytes premium worthwhile. I'm going to exclude it for now and keep my fingers crossed that Fusioncore isn't too annoying lol.
  5. Hello. I downloaded and attempted to install a well-known Android emulator called LDPlayer on my Windows 10 laptop. Malwarebytes quarantined the installer ("LDPlayer_ens_3010_ld.exe"), but I believe this is a false positive. I scanned this file using Windows Defender after restoring from quarantine and no issues were detected. Installer and log are attached. LDPlayer_ens_3010_ld.zip Malwarebytes LDPlayer false positive report 20191120.txt
  6. Malwarebytes is blocking the Clatter Windows app from making an outbound connection to This IP address checks out okay when I scan it on safeweb.norton.com (identified as WeChat). Since the Clatter app makes outbound connections for many different messaging platforms, I had it in my exclusion list. However, Clatter's executable path includes the current version number, so the most recent version no longer matches my exclusion. When I try to add the new path, Windows denies permission to access the WindowsApps folder—even though I gave permission as admin. -Log Details- Protection Event Date: 6/8/19 Protection Event Time: 2:14 PM Log File: 541077cc-8a19-11e9-83c2-0028f80bc2d6.json -Software Information- Version: Components Version: 1.0.586 Update Package Version: 1.0.10954 License: Premium -System Information- OS: Windows 10 (Build 18362.145) CPU: x64 File System: NTFS User: System -Blocked Website Details- Malicious Website: 1 , , Blocked, [-1], [-1],0.0.0 -Website Data- Category: Trojan Domain: IP Address: Port: [55946] Type: Outbound File: C:\Program Files\WindowsApps\53621FSApps.Clatter_1.0.2.0_x64__87x1pks76srcp\ModernMessenger.exe (end)
  7. Here's my complete update history since installing the W10 1809 feature upgrade in October. A driver and a couple Windows Defender definitions were installed after the response time issue was resolved. Windows Updates.csv
  8. Update [2019.01.10 10:50 AM]: The problem is resolved for now, but I'm not sure about the exact cause. Due to the pending W10 updates, I decided to reenable all services and startup programs that were disabled before clean boot, reenable Malware protection, apply the Windows updates, reboot and test again from original state + Windows updates. Result: No more long waits or general sluggishness; performance is like new again. I achieved this same result by disabling real-time Malware protection. This seems to support your suspicion of a conflict between Malwarebytes and something—which apparently, it turns out, is Windows 10 itself. I'm just amazed by the coincidence. After months of sluggish performance and weeks of extreme wait times, I finally discover a Malwarebytes connection, report it here and a Windows update that seems to have fixed it is released within 24 hours! I don't feel like reading Windows change logs, so I'll call it a happy coincidence and leave it at that. 😉 Thanks for the assistance. P.S. I agree dividing the sets in half would usually be a more efficient strategy if that were necessary.
  9. P.S. Some Windows updates are pending which could impact this issue, so I'm going to reenable everything, apply the updates and start over again. If performance is fine after the updates with all Malwarebytes Real-Time protection on, it will spare me from the whole clean boot/unit testing process. ------------------------------------------------- P.P.S. boombastik: Thanks for the suggestion, but I've already discovered that disabling Malware protection OR clean boot with all Real-Time protections on resolves the issue. Even if disabling self-protection also worked on my system, it will only further complicate our efforts to figure out what's causing the problem.
  10. exile360, I'm going to try clean boot as suggested by LiquidTension first to see if something is conflicting with Malwarebytes. After that, if the issue is still unresolved, I'll try re-enabling Malware protection, disabling Web protection and see if that setting also resolves the sluggishness. If so, I'll be happy to leave it off and try the browser extensions. LiquidTension, I just did a clean boot as instructed. All Malwarebytes Real-Time protection settings are on. After nearly two hours using Chrome, Clatter, Firefox and numerous other apps, I've had zero response time issues. Everything is snappy and responsive. So now I guess comes the tedious part: Reenabling a few services and startup programs and rebooting repeatedly until I discover what is conflicting with Malwarebytes.I'll probably try reenabling 5 or 6 services and startup programs at-a time to get through this more quickly. Any other suggestions?
  11. I see a lot of posts about Malwarebytes 3 causing Windows 7 to become unresponsive. I want to join those reporting this problem on Windows 10 as well. In recent months, I noticed my laptop feeling sluggish, occasionally becoming unresponsive for > 10 seconds. I blamed Windows and soldiered on. In December 2018, Chrome suddenly became unusable with every control and website freezing for 20 seconds or more before finally responding. I went through recommended troubleshooting steps all the way up to complete reset/reinstall. Nothing helped. Edge and Firefox were usually responsive, but not entirely free of this issue. Checked system performance/resources, network speed, etc. No obvious issues found. Then, I tried turning off Malwarebytes Real Time Protection. Not only Chrome, but all apps and Windows 10 itself immediately become snappy and responsive again. After more testing, I discovered Malware protection is the problem layer. I can leave all other Real-Time protection layers on and have excellent response time as long as Malware protection remains off. Until recent months, I had all Real-Time protection layers on since version 3 was released with little or no significant sluggishness. Freezing was evident in multiple apps. I noticed it first in apps such as Chrome, Firefox and Clatter because I use them a lot. Chrome was by far the worst, with all websites and app controls being consistently unresponsive for long periods. Surprisingly, even though it's frequently used and my default browser, Edge was least impacted by this issue (after being the problem child in previous years). Information below is probably included in the logs, but I'm adding it here so others can easily see/compare to their own configurations: This PC is not running any other malware solutions other than Windows Defender and Malwarebytes. Malwarebytes Premium version:; component package: 1.0.508; update package: 1.0.8698 Windows 10 1809 (build 17763.195) Device: HP Spectre x360 i7, 16GB RAM, storage: 476 GB SSD (286 GB free) Chrome version 71.0.3578.98 (64-bit) mbst-grab-results.zip
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