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ITMike50

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Everything posted by ITMike50

  1. I have gotten the root scan error on my laptop system. I shut off the rootscan and I got the error pop up. So I close the box and now when I try to open MalewareBytes, it wont open. I uninstalled it and then resinstalled it, even tried an older version and let it update and still the same thing, no message, no start, nothing!! Os is windows pro 7 and had it running fine until this came up simple laptop, nothing extra on it. Any help?
  2. Well I guess then the tech support team should have not told me to update to 2.0.2. 1.75 conflicts with any other anti virus software in Logmein and that is why they told me to update, but of course when it screws everything else up, they cant help. Thanks for your suggestion, I appreciate it. I have to roll back 10 computers and then install 1.75 AGAIN and just sit until Logmein gets their act together. No offense towards you, I am just frustrated.
  3. I had 1.75 on my clients machines, 20 to be exact, so I started updating to 2.0.2 I uninstalled 1.75 and it said that I would have to manually uninstall some components. When I went to do that, I couldnt uninstall ssubtmr6.dll from the original folder. I then and deleted the registgry Malewarebyte item. I rebooted and now my programs that load (amano mcgann software) all come up with an Activex runtime error 429. I installed 2.0.2 and malewarebytes runs, but there is nothing in the registry for malewarebytes and my apps are failing. This is catastrophic right now and I need some insight! I did try to get the old registry from another machine that hasnt been updated and put it into the registry,but that didnt work either. Please help!
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