kdwight

I copied audiodg.exe from C:\Windows\System32 on another Windows 7 machine with an Intel CPU and pasted it into the same folder on the computer that had been broken by MalwareBytes. Double-clicked on it, no error message. When I removed the thumb drive, the familiar "ding" came from the speakers of the formerly quiet PC. Success, no thanks to any of the suggestions in this thread. Like pegrae45, I have had my confidence in MalwareBytes shaken by this unfortunate episode. All of my previous experiences have been positive, both with the products and the support. I'm going to assume they just assigned the wrong tech(s) to handle this thread.

SFC runs successfully and identifies audiodg.exe as corrupted but can't replace it. I don't have an install DVD for Windows 7, and there is no I386 folder on this machine. I really need to recover this file so that I can hear audio on this computer again, as I did before this false positive by MBAM mucked up the works. More help, please...

But there's no way to just tell MalwareBytes to take that file out of the list of files to be deleted on the next reboot? This limitation seems to defeat the whole purpose of sending files to Quarantine instead of deleting them. For all practical purposes, this "Quarantined" file has been deleted. Someone at MalwareBytes might want to rethink this one!

As you know, this is a legitimate file required for audio to play. Contrary to what was stated above, the file is no longer in my Windows\System32 folder. I updated my definitions, ran a scan, and the computer comes up clean. But the audiodg.exe file is still in Quarantine and still won't allow me to restore it. I found an audiodg.exe file in the winsxs folder, but it was dated 2009; would that still be the same version as what MalwareBytes quarantined and won't let me recover? My computer has been silent all day, ever since this file was quarantined. That's obviously not an acceptable situation. Advice ASAP, please! Thanks...