Barry70

I have version 2.0.2.1012 and the database version is v2014.06.04.12. I ran a threat scan and it scanned successfully on normal mode detecting no malware. As for quick/hyper scan, it does not work. I am unable to click it as an option probably because I am using the free version. I had the database updated but not Malwarebytes itself. While I still cannot perform windows updates, Malwarebytes is working as it should. Thanks for your help pondus.

Hello, Yesterday I tried installing a windows update in order to keep my computer up to date. This failed and gave me the error code FFFFFFFE which, according to Microsoft Support, means I have malware hidden somewhere. That brings me here. I have been trying to run full scans on Malwarebytes in safe mode in order to prevent my computer from crashing, which is the big problem. However, the full scan keeps stopping around 20 minutes in and Malwarebytes stops responding. I can close the program with task manager and I was able to update it to the latest version, but I cannot get it to full scan successfully. If anyone can assist me with this problem I would greatly appreciate it. I have to confess that I am not tech savvy when it comes to computer parts so I may ask a lot of questions on how to do things.