I purchased Malwarbytes premium on 4/18/2014 for my older computer. It went out almost immediately after I installed the premium program, so I had to order a new Dell computer. When it arrived, I installed the premium download, but the operating system broke down and Dell techs could not help me fix it on the phone ... called them, and had a replacement sent. Guess what? The replacement after I installed the premium program had the audio go out, so Dell had to send me ANOTHER replacement. the THIRD new Dell unit works okay, but I cannot install the premium download because they say that I have used the three license downloads, but it has been through no fault of my own. I have sent this message to Malwarebytes already two times, and can get no response for help from them. Any ideas?