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TheQuickFox last won the day on March 30 2021
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Just leaving this as reference in case any users may have the same problem. I had an issue installing Windows Update KB5017389. I spent many hours diagnosing it and I was able to resolve my issue by uninstalling Malwarebytes. After that, I confirmed the solution on a second PC. https://www.elevenforum.com/t/kb5017389-build-22671-607-fails-to-install.9133/ I'm on Windows 11 Pro x64 22H2 build 22621.521 and the update fails to install. It reboots 3 or 4 times. Update installation reaches 96% and then it starts reverting. Again taking 3 or 4 restarts to revert everything. I tried manually downloading and installing the update from MS Update Catalog, but same error. I'm running under the built-in Administrator account, with ZoneAlarm Free firewall v. 15.8.211.19229 and Malwarebytes Premium v. 4.5.14.210 I already tried: Running the Windows Update troubleshooter Running "DISM /Online /Cleanup-Image /RestoreHealth" Running "sfc /scannow" Update 2: I confirmed Malwarebytes being the culprit in my case. A second PC had the same issue and when I uninstalled Malwarebytes Premium first the issue was solved. Please don't ask for logs. I'm not willing to provide them for privacy reasons. I solved my issue, but this thread may still hold value for users who have the same problem. Please note there may be other reasons why KB5017389 fails to install. And I had a third PC that also has Malwarebytes Premium which does not have this problem. The PC that had no problem installing KB5017389 with Malwarebytes had a clean install of Windows 11 22H2 The PC that have the problems both were updated from Windows 11 21H2 to Windows 11 22H2. To the admins: In case this thread gets no replies within 7 days, It's probably an issue specific to my configurations. Feel free to lock this thread as I found my solution. But if more users run into this problem it may need a fix from either Microsoft or Malwarebytes.
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How do I allow Winamp to run again?
TheQuickFox replied to TheQuickFox's topic in Malwarebytes for Windows Support Forum
No, I have not. (I never changed any exploit protection settings) I verified it and it is off. -
How do I allow Winamp to run again?
TheQuickFox replied to TheQuickFox's topic in Malwarebytes for Windows Support Forum
Update: I solved the issue myself. I noticed that exploit protection uses it's own allow list. I disabled exploit protection for Winamp and it runs again. For sake of usability I would recommend changing the functionality of this by accepting any program in the Malwarebytes allow list to also be allowed in the exploit protection module. -
Malwarebytes is blocking Winamp to run on my computer. It detects it as exploit. I added Winamp.exe and the Winamp folder to the allow list of Malwarebytes and Malwarebytes is still blocking the program from running. When I disable exploit protection, Winamp runs again, but then Malwarebytes warns me of not being properly protected. How do I make Malwarebytes to leave Winamp alone? I'm running Winamp 5.666 on Windows 7 x64.
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Dell Precision 5820 firmware update quarantined
TheQuickFox replied to TheQuickFox's topic in File Detections
Thanks, apparently Dell is still offering the affected driver for download. I assumed all official downloads from the Dell site to be safe but maybe that's incorrect. -
Dell Precision 5820 firmware update quarantined
TheQuickFox replied to TheQuickFox's topic in File Detections
It gets quarantined when I run the executable. -
Malwarebytes www.malwarebytes.com -Log Details- Protection Event Date: 6/27/21 Protection Event Time: 4:18 PM Log File: 99e5e290-d752-11eb-a90f-54bf64788ddc.json -Software Information- Version: 4.4.0.117 Components Version: 1.0.1344 Update Package Version: 1.0.42305 License: Premium -System Information- OS: Windows 7 Service Pack 1 CPU: x64 File System: NTFS User: System -Blocked Malware Details- File: 1 Exploit.CVE202121551.Vulnerable, C:\Users\Administrator\AppData\Local\Temp\DBUtil_2_3.Sys, Quarantined, 13935, 940272, 1.0.42305, , ame, , C996D7971C49252C582171D9380360F2, 0296E2CE999E67C76352613A718E11516FE1B0EFC3FFDB8918FC999DD76A73A5 (end) https://dl.dell.com/FOLDER04166647M/1/DellTpm2.0_Fw1.3.2.8_V1_64.exe DellTpm2.0_Fw1.3.2.8_V1_64.zip
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Malwarebytes www.malwarebytes.com -Log Details- Protection Event Date: 5/9/21 Protection Event Time: 3:22 PM Log File: 9531d2c2-b0c9-11eb-88ac-34e6d760ba6a.json -Software Information- Version: 4.3.0.98 Components Version: 1.0.1292 Update Package Version: 1.0.40256 License: Premium -System Information- OS: Windows 7 Service Pack 1 CPU: x64 File System: NTFS User: System -Exploit Details- File: 0 (No malicious items detected) Exploit: 1 Malware.Exploit.Agent.Generic, , Blocked, 0, 392684, 0.0.0, , -Exploit Data- Affected Application: Winamp Player Protection Layer: Protection Against OS Security Bypass Protection Technique: Exploit code executing from stack blocked File Name: URL: (end)
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Malwarebytes 4.3 did it! https://www.av-test.org/en/antivirus/home-windows/windows-10/february-2021/ https://www.av-test.org/en/antivirus/home-windows/windows-10/february-2021/malwarebytes-premium-4.3-211113/ Very nice job! Since Malwarebytes entered AV-test and was independently reviewed on the PC Security Channel for the first time, there has been a steady improvement of the protection rating of the product. While is was arguably not so good a few years back, now it seems that Malwarebytes can compete with the best products on the market again. Congratulations! For myself I can add: The four lifetime licenses I bought a couple of years ago have been among the best purchases I ever made. PS. I preferred to post this topic in the Malwarebytes news forum, but I don't have rights to do so.
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Part of Creative Alchemy, Windows X-FI sound card driver suite. Malwarebytes www.malwarebytes.com -Log Details- Protection Event Date: 3/27/21 Protection Event Time: 10:47 PM Log File: f7c55440-8f45-11eb-a385-54bf64788ddc.json -Software Information- Version: 4.3.0.98 Components Version: 1.0.1236 Update Package Version: 1.0.38787 License: Premium -System Information- OS: Windows 7 Service Pack 1 CPU: x64 File System: NTFS User: System -Blocked Malware Details- File: 1 Malware.Sandbox.13, C:\Program Files (x86)\Common Files\Creative Labs Shared\Service\AL6Licensing.exe, Quarantined, 13, 0, 1.0.38787, 13, dds, 01175774, C8BD651E13895B93ED9EC5B4F1DF42BC, D86D6BF0BA3C09B49B3A52C86A7F3B3856A27F79EDD86A8FFA469D9A5F196E8D (end) https://www.virustotal.com/gui/file/d86d6bf0ba3c09b49b3a52c86a7f3b3856a27f79edd86a8ffa469d9a5f196e8d/detection AL6Licensing.zip
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My Malwarebytes Premium (latest version, see screenshot) on Windows 7 Professional x64 with web protection enabled is slowing down and failing network connections. Without going into a full investigation and providing full logs: Is this a known issue being worked on or am I the only one? Some details: The Windows 7 Pro machine is running an Apache web server and a network proxy service. I noticed slow and failed connections over time. When I disable Malwarebytes web protection the issue seems to be gone. It may be an issue with network connection speed degrading over time.
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False positive Malwarebytes www.malwarebytes.com -Log Details- Protection Event Date: 4/7/20 Protection Event Time: 10:13 PM Log File: 42b18c90-790c-11ea-bd32-48a472b4cd45.json -Software Information- Version: 4.1.0.56 Components Version: 1.0.867 Update Package Version: 1.0.22094 License: Premium -System Information- OS: Windows 7 Service Pack 1 CPU: x64 File System: NTFS User: System -Ransomware Details- File: 3 Malware.Ransom.Agent.Generic, D:\TRAYIC~1\tm.exe, Quarantined, 0, 392685, 0.0.0 Malware.Ransom.Agent.Generic, D:\TrayIcon Menu\tm.exe, Quarantined, 0, 392685, 0.0.0 Malware.Ransom.Agent.Generic, C:\Users\Administrator\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\TrayIcon Menu.lnk, Quarantined, 0, 392685, 0.0.0 (end) tm.zip