jgk1938

I've already gone thru most of the help procedures, posted logs, etc. I'm starting a new topic as requested.. I've been told that I have some kind of infection or malware. Joe Kovacs Addition.txt CheckResults.txt FRST.txt

I'm enclosing diagnostic as requested. Addition.txt CheckResults.txt FRST.txt

I've had malwarebytyes for some time now and I've had this problem before. The program won't update, I get a message that it can't connect to the server. I've tried uninstalling and reinstalling but that doesn't work Any help? Joe Kovacs

FRST.txt Time and date are correct. Right now, I can't get Norton IS to work? Here's the file. Joe

Hi, this is jgk1938 (Joe Kovacs) I've done everything you asked for, it still doesn't work. I'm enclosing the logs you asked for.Addition.txtCheckResults.txt

I've had this problem before. A box keeps popping up that my database is out of date. I click on update now and the box just comes back up. If I open the program and try to update from there it says that it can't find the update server. Please help.