BiomassJim

Thank you for the update. In the meantime, i installed and successfully updated & scanned with version 1.65 of MBAM. Would you like any of the logs and information from this working installation?

DId you have a chance to review my logs? Please let me know if something isn't posted correctly or you need something else.

As an update to my status: during an internet outage yesterday, my MBAM was able to do a full scan and did not crash when i clicked the 'check for updates'. (It did not have internet access at the time.) I hope this helps isolate the issue. The scan did not detect anything malicious.

Here is the net.conf file, zipped as you requested. net.zip

I've experienced a problem that keeps MBAM version 2 from running any updates, (and since it always updates before it scans, it won't scan either). This is the Windows 7 popup window i get when i run update on MBAM: "Malwarebytes Anti-Malware has stopped working A problem caused the program to stop working correclty. Windows will close the program and notify you if a solution is available. -Close Program" I started with the thread "https://forums.malwarebytes.org/index.php?showtopic=147581". as this is the same language used by Windows 7 to report the issue. I've followed the MBAM Clean procedure as listed HERE. I also read through the MBAM Diagnostic Logs post HERE. Thanks for the support! Addition.txt CheckResults.txt FRST.txt