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jrec2014

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  1. Ok, you can close this topic as I was able to get it working
  2. The clean removal process didn't help. Here are the requested logs :
  3. I found that I can actually do a threat scan with ver 2 if I shut off my dsl modem but I can't upload the latest databases with the internet shut off. I don't know why ver 2 doesn't like my internet when ver 1.75 doesn't have a problem with it.
  4. Why am I getting all these annoying pop up ads and redirects all of a sudden when using Firefox and how can I get stop it ?
  5. Here is my 2 cents worth. I posted the exact same problem a couple days ago with the same screen shot. When I ran chameleon the update search just ran forever like yours so I clicked on the green "scan now" button and it went through a complete scan even though the microsoft windows message was still there. In my case it didn't find any malware but maybe you will get lucky. I went back to ver 1.75 for now as that still works. Good luck.
  6. Forget it. I went back to the older VER 1.75 which is working ok and will wait until they come out with a new version that works.
  7. Thanks for showing me how to get the older version back. VER 1.75 still works on my computer and I'll keep it until they come out with a new version that actually works.
  8. The help forum suggested my system might have a infection. Here are the logs : Thank you
  9. The free program used to work but now if I try to scan or update I get a message that a problem is causing it to shut down. I did the suggested clean uninstall and reinstall several times but nothing works.
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