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Posts posted by Naathim
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Hi, how can I call you?
Please copy and paste all the reports directly in your posts. If I will need them attached, I will ask for it.
Thanks,
Naat
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No worries, I will review ZOEK when posted.
Cheers,
Naat
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My name's Naathim and I'm a GeekU Minion! Now that we are mates and will be working together to clean your machine out of any junkware, feel free to call me Naat
Before we start please note the following:- Analysis and research take some time, also sometimes real life gets in the way, please be patient.
- Limit your internet access to posting here, some infections just wait to steal typed-in passwords.
- Don't run any scripts or tools on your own, unsupervised usage may cause more harm than good.
- Paste the logs in your posts, attachments make my work harder and more complicated.
- Stay with me to the end, the absence of symtoms doesn't mean that your machine is fully operational.
- Note that we may live in totally different time zones, what may cause some delays between answers.
There are no silly questions. Never be afraid to ask if in doubt!
Let's start and enjoy the fight!
Scan with Malwarebytes' Anti-Malware
Please re-run Malwarebytes' Anti-Malware.- First of all, select update.
- Once updated, click the Settings tab, in the left panel choose Detctions & protection and tick Scan for rootkits.
- Click the Scan tab, choose Threat Scan is checked and click Scan Now.
- If threats are detected, click the Apply Actions button. You will now be prompted to reboot. Click Yes.
- Upon completion of the scan (or after the reboot), click the History tab.
- Click Application Logs and double-click the newest Scan Log.
- At the bottom click Export and choose Text file.
Rules and policies
We won't support any piracy.
That being told, if any evidence of illegal OS, software, cracks/keygens or any other will be revealed, any further assistance will be suspended. If you are aware that there is this kind of stuff on your machine, remove it before proceeding!
The same applies to any use of P2P software: uTorrent, BitTorrent, Vuze, Kazaa, Ares... We don't provide any help for P2P, except for their removal. All P2P software has to be uninstalled or at least fully disabled before proceeding!
Failure to follow these guidelines will result with closing your topic and withdrawning any assistance.
Scan with ZOEK
Please download ZOEK by Smeenk and save it to your desktop (preferred version is the *.exe one)
Temporary disable your AntiVirus and AntiSpyware protection - instructions here.- Right-click on icon and select Run as Administrator to start the tool.
- Wait patiently until the main console will appear, it may take a minute or two.
- In the main box please paste in the following script:
createsrpoint;process;services-list;systemspecs;startupall;skipfix-iedefaults;firefoxlook;chromelook;filesrcm;installedprogs;
- Make sure that Scan All Users option is checked.
- Push Run Script and wait patiently. The scan may take a couple of minutes.
- When the scan completes, a zoek-results logfile should open in notepad.
- If a reboot is needed, it will be opened after it. You may also find it at your main drive (usually C:\ drive)
Don't forget to re-enable your switched-off protection software!
Cheers,
Naat -
My name's Naathim and I'm a GeekU Minion! Now that we are mates and will be working together to clean your machine out of any junkware, feel free to call me Naat
Before we start please note the following:- Analysis and research take some time, also sometimes real life gets in the way, please be patient.
- Limit your internet access to posting here, some infections just wait to steal typed-in passwords.
- Don't run any scripts or tools on your own, unsupervised usage may cause more harm than good.
- Paste the logs in your posts, attachments make my work harder and more complicated.
- Stay with me to the end, the absence of symtoms doesn't mean that your machine is fully operational.
- Note that we may live in totally different time zones, what may cause some delays between answers.
I can't foresee everything, so if anything unexpected happens, please stop and inform me!
There are no silly questions. Never be afraid to ask if in doubt!
Let's start and enjoy the fight!
Scan with Malwarebytes' Anti-Malware
Please re-run Malwarebytes' Anti-Malware.- First of all, select update.
- Once updated, click the Settings tab, in the left panel choose Detctions & protection and tick Scan for rootkits.
- Click the Scan tab, choose Threat Scan is checked and click Scan Now.
- If threats are detected, click the Apply Actions button. You will now be prompted to reboot. Click Yes.
- Upon completion of the scan (or after the reboot), click the History tab.
- Click Application Logs and double-click the newest Scan Log.
- At the bottom click Export and choose Text file.
Save the file to your desktop and include its content in your next reply.
Rules and policies
We won't support any piracy.
That being told, if any evidence of illegal OS, software, cracks/keygens or any other will be revealed, any further assistance will be suspended. If you are aware that there is this kind of stuff on your machine, remove it before proceeding!
The same applies to any use of P2P software: uTorrent, BitTorrent, Vuze, Kazaa, Ares... We don't provide any help for P2P, except for their removal. All P2P software has to be uninstalled or at least fully disabled before proceeding!
Failure to follow these guidelines will result with closing your topic and withdrawning any assistance.
Scan with ZOEK
Please download ZOEK by Smeenk and save it to your desktop (preferred version is the *.exe one)
Temporary disable your AntiVirus and AntiSpyware protection - instructions here.- Right-click on icon and select Run as Administrator to start the tool.
- Wait patiently until the main console will appear, it may take a minute or two.
- In the main box please paste in the following script:
createsrpoint;process;services-list;systemspecs;startupall;skipfix-iedefaults;firefoxlook;chromelook;filesrcm;installedprogs;
- Make sure that Scan All Users option is checked.
- Push Run Script and wait patiently. The scan may take a couple of minutes.
- When the scan completes, a zoek-results logfile should open in notepad.
- If a reboot is needed, it will be opened after it. You may also find it at your main drive (usually C:\ drive)
Please include its content in your next reply.
Don't forget to re-enable your switched-off protection software!
Cheers,
Naat -
Hi
Fix with Junkware Removal Tool
Please download JRT by Thisisu and save the file to your desktop.
Temporary disable your AntiVirus and AntiSpyware protection - instructions here.- Right-click on icon and select Run as Administrator to start the tool.
- Follow the prompts and let this process run uninterrupted.
- This scan can take a while, depending on your System specs.
- Upon completion, a log (JRT.txt) will open on your desktop.
Please include the contents of that file in your reply.
Do not forget to re-enable your previously switched off protection software!
Please also manually reboot your machine after this procedure.
Fix with AdwCleaner
Please download AdwCleaner by Xplode and save the file to your desktop.- Right-click on icon and select Run as Administrator to start the tool.
- Follow the prompts and click Scan.
- When finished, please click Clean.
- Upon completion, click Report. A log (AdwCleaner[s*].txt) will open.
Please include the contents of that file in your reply.
Scan with ZOEK
Temporary disable your AntiVirus and AntiSpyware protection - instructions here.- Right-click on icon and select Run as Administrator to start the tool.
- Wait patiently until the main console will appear, it may take a minute or two.
- In the main box please paste in the following script:
createsrpoint;autoclean;process;services-list;skipfix-iedefaults;firfoxlook;chromelook;startupall;filesrcm;installedprogs;
- Make sure that Scan All Users option is checked.
- Push Run Script and wait patiently. The scan may take a couple of minutes.
- When the scan completes, a zoek-results logfile should open in notepad.
- If a reboot is needed, it will be opened after it. You may also find it at your main drive (usually C:\ drive)
Please include its content in your next reply.
Don't forget to re-enable your switched-off protection software! -
My name's Naathim and I'm a GeekU Minion! Now that we are mates and will be working together to clean your machine out of any junkware, feel free to call me Naat
Before we start please note the following:
- Analysis and research take some time, also sometimes real life gets in the way, please be patient.
- Limit your internet access to posting here, some infections just wait to steal typed-in passwords.
- Don't run any scripts or tools on your own, unsupervised usage may cause more harm than good.
- Paste the logs in your posts, attachments make my work harder and more complicated.
- Stay with me to the end, the absence of symtoms doesn't mean that your machine is fully operational.
- Note that we may live in totally different time zones, what may cause some delays between answers.
There are no silly questions. Never be afraid to ask if in doubt!
Let's start and enjoy the fight!
Rules and policies
We won't support any piracy.
That being told, if any evidence of illegal OS, software, cracks/keygens or any other will be revealed, any further assistance will be suspended. If you are aware that there is this kind of stuff on your machine, remove it before proceeding!
The same applies to any use of P2P software: uTorrent, BitTorrent, Vuze, Kazaa, Ares... We don't provide any help for P2P, except for their removal. All P2P software has to be uninstalled or at least fully disabled before proceeding!
Failure to follow these guidelines will result with closing your topic and withdrawning any assistance.
I downloaded the farbar recovery scan tool that was listed in the next step and got the text files but I don't know where to go from there...
Please post them here in your next reply
-
My name's Naathim and I'm a GeekU Minion! Now that we are mates and will be working together to clean your machine out of any junkware, feel free to call me Naat
Before we start please note the following:
Analysis and research take some time, also sometimes real life gets in the way, please be patient.
Limit your internet access to posting here, some infections just wait to steal typed-in passwords.
Don't run any scripts or tools on your own, unsupervised usage may cause more harm than good.
Paste the logs in your posts, attachments make my work harder and more complicated.
Stay with me to the end, the absence of symtoms doesn't mean that your machine is fully operational.
Note that we may live in totally different time zones, what may cause some delays between answers.
I can't foresee everything, so if anything unexpected happens, please stop and inform me!
There are no silly questions. Never be afraid to ask if in doubt!
Let's start and enjoy the fight!
Rules and policies
We won't support any piracy.
That being told, if any evidence of illegal OS, software, cracks/keygens or any other will be revealed, any further assistance will be suspended. If you are aware that there is this kind of stuff on your machine, remove it before proceeding!
The same applies to any use of P2P software: uTorrent, BitTorrent, Vuze, Kazaa, Ares... We don't provide any help for P2P, except for their removal. All P2P software has to be uninstalled or at least fully disabled before proceeding!
Failure to follow these guidelines will result with closing your topic and withdrawn any assistance.
Scan with ZOEK
Please download ZOEK by Smeenk and save it to your desktop (preferred version is the *.exe one)
Temporary disable your AntiVirus and AntiSpyware protection - instructions here.
- Right-click on icon and select Run as Administrator to start the tool.
- Wait patiently until the main console will appear, it may take a minute or two.
- In the main box please paste in the following script:
createsrpoint;process;services-list;systemspecs;startupall;skipfix-iedefaults;firefoxlook;chromelook;filesrcm;installedprogs;
- Make sure that Scan All Users option is checked.
- Push Run Script and wait patiently. The scan may take a couple of minutes.
- When the scan completes, a zoek-results logfile should open in notepad.
- If a reboot is needed, it will be opened after it. You may also find it at your main drive (usually C:\ drive)
Please include its content in your next reply.
Don't forget to re-enable your switched-off protection software!
HELP! Having the Bad Image popups that seem to be so popular.
in Resolved Malware Removal Logs
Posted
I see that the logfile is not completed. Please post when all will be done