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pikov

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Everything posted by pikov

  1. I keep getting the pop-up that says I'm not fully protected. When I click Web Protection, it says turns green and says "Starting" but eventually times out. Is there a fix?
  2. Uninstalled it, downloaded a fresh copy and it installed i! Success!!
  3. Couldn't find a forum for this -- sorry. Uninstalled previous as directe and installed the letest bet of the anti-ransomware program. On sating it , says, "Unable to start. Unable to connect the service." Is there a fixed one or can I go back to the previous one? Thanks.
  4. DoubleCommander was just reported as ransomeware by MB Ant-Ransomware, Is this a false report? Thanks.
  5. Just upgraded to v2.0.4.1028 and it won't let me turn real-time protection on. "Fix Now" does nothing. Windows 8.1
  6. I've run mbam-clean any number of times and run malware scans (finding no problems). I think I'd like to wipe every occurrence of MBAM off my computer -- files, folders and registry -- and start over. I see it in C:\Program Files (x86)\Malwarebytes Anti-MalwareC:\ProgramData\MalwarebytesC:\ProgramData\Malwarebytes\Malwarebytes Anti-MalwareC:\ProgramData\Microsoft\Windows\Start Menu\Programs\Malwarebytes Anti-MalwareC:\Windows\SysWOW64\config\systemprofile\AppData\Roaming\MalwarebytesC:\Windows\SysWOW64\config\systemprofile\AppData\Roaming\Malwarebytes\Malwarebytes' Anti-MalwareD:\ProgramData\Microsoft\Windows\Start Menu\Programs\Malwarebytes' Anti-MalwareC:\ProgramData\Microsoft\Windows\Start Menu\Programs\Malwarebytes Anti-Malware\Malwarebytes Anti-Malware.lnkC:\ProgramData\Microsoft\Windows\Start Menu\Programs\Malwarebytes Anti-Malware\Uninstall Malwarebytes Anti-Malware.lnkC:\ProgramData\Microsoft\Windows\Start Menu\Programs\Malwarebytes Anti-Malware\Tools\Malwarebytes Anti-Malware Chameleon.lnkD:\ProgramData\Microsoft\Windows\Start Menu\Programs\Malwarebytes' Anti-Malware\Malwarebytes Anti-Malware Help.lnkD:\ProgramData\Microsoft\Windows\Start Menu\Programs\Malwarebytes' Anti-Malware\Malwarebytes Anti-Malware.lnkD:\ProgramData\Microsoft\Windows\Start Menu\Programs\Malwarebytes' Anti-Malware\Uninstall Malwarebytes Anti-Malware.lnkD:\ProgramData\Microsoft\Windows\Start Menu\Programs\Malwarebytes' Anti-Malware\Tools\Malwarebytes Anti-Malware Chameleon.lnk Do you think that will give me a clean slate?
  7. I was logged in as the Administartor when I ran it. And I'm pretty sure I'm NOT infected.
  8. I ran mbam-clean and rebooted. Got "runtime error 53; cannot find mbam" Used "search everything" to look for mbam and malwarebytes. You wouldn't believe how files there are (not counting setup files and links)! How do I really clean MBAM off my machine so I canmake a clean install? I am not infected, according to MBAM and Panda and a few other AM programs. Thanks.
  9. Can you point out what evidence that is? I ran an MBAM scan just before I ran the diagnostics. Also, can you tell me what mbam-check doesn't run? Thanks.
  10. Downloaded and ran mbam-check-2.1.1.1001.exe. It opens a command window and just sits there. ???
  11. While the diagnostic is running, here're PDFs of the pop-ups: 2014-11-03_10-17-14.pdf .2014-11-03_10-16-23.pdf
  12. When I boot, I get two popups indicating missing files. I downloaded and ran mbam-clean-2.1.1.1001.exe, and then mbam-setup-2.03.1025. Activated it with my premium keys, rebooted and got the same error messages. What's next? Thanks.
  13. A full scan ran as scheduled last night and completed successfully.
  14. Ran v2.0.2.1012 on neighbor's Vista computer. The counter stopped at 229,215 objects and 98 items detected, but the scanning ribbon kept running. After several minutes, I attempted to cancel the scan. I clicked Cancel and then OK, but it didn't stop. What should I do when I go back to my neighbor's house? Thanks.
  15. If Malwarebytes has released a program with known bugs, they should be ashamed! And thanks for the invitation to be a beta tester, but I think I'll pass.
  16. Never mind. I found the email with the info. Now v1.75 is working as it used to, that is, as designed. Let me know when v2.x is out of beta, will you? Will I have to pay for it?
  17. I was able to retrieve my product key but not my product ID. How can I get it from Cleverbridge?
  18. I just noticed that MBAM (v1.75 PRO) no longer runs when I start Windows 7. And, under the Protection tab, I have a big red box "Protection disabled". These are new behaviors. How do I fix these?
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