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PatB

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Everything posted by PatB

  1. For reasons mentioned earlier, I feel I better off backing up my files and re-install Windows. Unless you think I'd still be infected after re-installing Windows, You can close this topic.
  2. FIY: Few days after I started this post, I deleted folders in the appdata/ chrome related subfolders. Since, some functionalites are missing like the screenshot application and myfavorites folder on the Chrome page eventhough "display my favorite bar" is checked in chrome parameters. . The pop-ups stopped too and I can't really detect signs of infection since. I wonder if I damaged Windows. Should I just back up my files and reinstall Windows?
  3. I managed to burn the ISO on a DVD-R from LXLE as I had no boot option on USB drive from the infected machine. (HDD or DVD only) While searching in which drive my FRST64 was, I did change directories in CMD from X: to D: and E: until I further read the Notepad instruction to find out that my FRST64 file was on I: (clean USB drive). I hope it did not corrupt the process here. The rest happened as per suggested except for the DISKPART for which I didn't do. Still no detection from MBAM scan after rebooting in normal mode. Let me know what is next. Thank you, FRST.txt 18-08-01 mbamscan.txt
  4. I can't access to WinRE. I will have to make up a USB recovery drive. Your instructions says not to put a USB in the infected machine. But this is the only machine with Windows 10 on it. 1) Can I prepare a USB recovery drive from the infected PC? 2) If yes, do I need to make it up on a separate USB stick than the one having FRST.exe copied from the clean computer?
  5. eset scan online found something. hope it helps! esetscan.txt
  6. Hi, this is the family computer used by every members of the family including teens. I am trying to educate them on the correct and safe way of using the internet. MBAM will not detect any infections but I am having pop ups. Also, MBAM won't work in safe mode; unable to connect. CCleaner also fails in safe mode. In am solliciting your help to desinfect my computer. Thank you so much!! Pat 18-07-25 MBAM scan result.txt Addition.txt FRST.txt
  7. Here is a screenshot of what the message when I try to log in the game in the Chrome browser. I tried using Edge and got the same message.
  8. I believe I did clean after the scan. Other than that, so far so good. THe only thing is I still get the same error message when I try to log in my favorite java game: NET::ERR_CERT_DATE_INVALID
  9. Thank you so much for your help. I downloaded the fixlist and saved it in the same folder than FRTS. Fixlog is attached. Then I installed and ran Zemana. The report is attached. I later installed adwcleaner and the report is attached. Sophos tool completed the analysis with the mention "your computer is clean" and with 0 threat found and no report. What should I do now? Fixlog.txt 2018.01.01-16.46.09-i0-t92-d2.txt AdwCleaner[S0].txt
  10. My son installed Origin to try the Sims games. Since I am witnessing suspect behaviors on my PC: 1) Pop ups in Chrome 2) Unable to run malwarebytes in Safe Mode. 3) Error message when I try to connect ot my favorite java game: NET::ERR_CERT_DATE_INVALID Mawarebytes has no detection. Attached the requested reports. Thank you so much for your support. Addition.txt FRST.txt 18-01-01 mbamreport.txt
  11. Yes, I already did delete all other search engines, except google.ca set per default. Are you telling me that there is zero risk in setting PUP.Optional.Conduit as an exclusion?
  12. Thank you for your support. I have updated MBAM to version: 3.3.1.2183 I have done each and every suggested points in both the link https://forums.malwarebytes.com/topic/214325-chrome-secure-preferences-detection-always-comes-back/ and the following by cleaning : the New Tab page, the Search engine, and the On start-up (start page) I have two other devices that have my gmail synced with my PC but they are both not connected to Chrome. Then I shut down these two devices, deleted all history in Chrome on my PC, ran CCleaner, put the PUP Optional Conduit in quarantine, re-booted my compter and rerun a scan with MBAM. I still get the same detection. I still could try to set my two other devices on a "virgin'" gmail account" to see if that helps or/and add the detected files to MBAM exclusion list. Although, putting them in the exclusion list would mean that the "PUP.Optional.Conduit" malware is ignored, right?
  13. I followed your insctructions step by step making sure Chrome was closed after disabling and reseting the sync and it is still reappearing. I see in that link that the current up to date MBAM version is 3.3.3. My version is 3.2.2.2018. But when I click "update" from the dashboard it says: "up to date" What should I do now?
  14. I got infected by this malware. I put all elements in quarantine, reboot the computer and run another scan. It will still be detected. Thank you for your help, Addition.txt FRST.txt
  15. Thank you very much for your help. I will seriously consider your recommandations.
  16. I play the online games thru Chrome version 52.0.2743.116 The Microsoft August 2016 security updates have been installed on 16-08-10. I will watch for updates every once in a while. I just scanned for new updates today. I ran a Windows Defender scan offline and nothing has been found. No report seems to be available to look at. The game that i play is hosting trolls trying hacking tools and/or injecting codes. The site is hacked most of the time. I am just hoping there is no vulnerability in my computer allowing one of these trolls to steel personal information in my PC.
  17. In a multi-payer game, a user is writting specific words relating to searches i have made on the web. Also, I will sometime get disconnected with a message saying i am not connected to internet while i can still open a new tab and run google searches. Addition.txt FRST.txt mbam scan.txt
  18. It seems ok now. On "old style" desktop msn.ca will open instead of ourbrowsing.com. AdwCleanerS0.txt FRST.txt Addition.txt
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