PatB
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For reasons mentioned earlier, I feel I better off backing up my files and re-install Windows. Unless you think I'd still be infected after re-installing Windows, You can close this topic.
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Here: Addition.txt FRST.txt
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FIY: Few days after I started this post, I deleted folders in the appdata/ chrome related subfolders. Since, some functionalites are missing like the screenshot application and myfavorites folder on the Chrome page eventhough "display my favorite bar" is checked in chrome parameters. . The pop-ups stopped too and I can't really detect signs of infection since. I wonder if I damaged Windows. Should I just back up my files and reinstall Windows?
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I managed to burn the ISO on a DVD-R from LXLE as I had no boot option on USB drive from the infected machine. (HDD or DVD only) While searching in which drive my FRST64 was, I did change directories in CMD from X: to D: and E: until I further read the Notepad instruction to find out that my FRST64 file was on I: (clean USB drive). I hope it did not corrupt the process here. The rest happened as per suggested except for the DISKPART for which I didn't do. Still no detection from MBAM scan after rebooting in normal mode. Let me know what is next. Thank you, FRST.txt 18-08-01 mbamscan.txt
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I can't access to WinRE. I will have to make up a USB recovery drive. Your instructions says not to put a USB in the infected machine. But this is the only machine with Windows 10 on it. 1) Can I prepare a USB recovery drive from the infected PC? 2) If yes, do I need to make it up on a separate USB stick than the one having FRST.exe copied from the clean computer?
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eset scan online found something. hope it helps! esetscan.txt
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Hi, this is the family computer used by every members of the family including teens. I am trying to educate them on the correct and safe way of using the internet. MBAM will not detect any infections but I am having pop ups. Also, MBAM won't work in safe mode; unable to connect. CCleaner also fails in safe mode. In am solliciting your help to desinfect my computer. Thank you so much!! Pat 18-07-25 MBAM scan result.txt Addition.txt FRST.txt
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All set and done. Thank you so much. Have a good day!
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Here is a screenshot of what the message when I try to log in the game in the Chrome browser. I tried using Edge and got the same message.
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I believe I did clean after the scan. Other than that, so far so good. THe only thing is I still get the same error message when I try to log in my favorite java game: NET::ERR_CERT_DATE_INVALID
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Thank you so much for your help. I downloaded the fixlist and saved it in the same folder than FRTS. Fixlog is attached. Then I installed and ran Zemana. The report is attached. I later installed adwcleaner and the report is attached. Sophos tool completed the analysis with the mention "your computer is clean" and with 0 threat found and no report. What should I do now? Fixlog.txt 2018.01.01-16.46.09-i0-t92-d2.txt AdwCleaner[S0].txt
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My son installed Origin to try the Sims games. Since I am witnessing suspect behaviors on my PC: 1) Pop ups in Chrome 2) Unable to run malwarebytes in Safe Mode. 3) Error message when I try to connect ot my favorite java game: NET::ERR_CERT_DATE_INVALID Mawarebytes has no detection. Attached the requested reports. Thank you so much for your support. Addition.txt FRST.txt 18-01-01 mbamreport.txt
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No more detection. Merci infiniment !!!
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yes
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As per requested.. 17-11-09 MBAM log.txt
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Yes, I already did delete all other search engines, except google.ca set per default. Are you telling me that there is zero risk in setting PUP.Optional.Conduit as an exclusion?
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Thank you for your support. I have updated MBAM to version: 3.3.1.2183 I have done each and every suggested points in both the link https://forums.malwarebytes.com/topic/214325-chrome-secure-preferences-detection-always-comes-back/ and the following by cleaning : the New Tab page, the Search engine, and the On start-up (start page) I have two other devices that have my gmail synced with my PC but they are both not connected to Chrome. Then I shut down these two devices, deleted all history in Chrome on my PC, ran CCleaner, put the PUP Optional Conduit in quarantine, re-booted my compter and rerun a scan with MBAM. I still get the same detection. I still could try to set my two other devices on a "virgin'" gmail account" to see if that helps or/and add the detected files to MBAM exclusion list. Although, putting them in the exclusion list would mean that the "PUP.Optional.Conduit" malware is ignored, right?
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I followed your insctructions step by step making sure Chrome was closed after disabling and reseting the sync and it is still reappearing. I see in that link that the current up to date MBAM version is 3.3.3. My version is 3.2.2.2018. But when I click "update" from the dashboard it says: "up to date" What should I do now?
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I got infected by this malware. I put all elements in quarantine, reboot the computer and run another scan. It will still be detected. Thank you for your help, Addition.txt FRST.txt
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Thank you very much for your help. I will seriously consider your recommandations.
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I play the online games thru Chrome version 52.0.2743.116 The Microsoft August 2016 security updates have been installed on 16-08-10. I will watch for updates every once in a while. I just scanned for new updates today. I ran a Windows Defender scan offline and nothing has been found. No report seems to be available to look at. The game that i play is hosting trolls trying hacking tools and/or injecting codes. The site is hacked most of the time. I am just hoping there is no vulnerability in my computer allowing one of these trolls to steel personal information in my PC.
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In a multi-payer game, a user is writting specific words relating to searches i have made on the web. Also, I will sometime get disconnected with a message saying i am not connected to internet while i can still open a new tab and run google searches. Addition.txt FRST.txt mbam scan.txt
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Looks alright ! Thank you so much !
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It seems ok now. On "old style" desktop msn.ca will open instead of ourbrowsing.com. AdwCleanerS0.txt FRST.txt Addition.txt