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About hbograd

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  1. In my malwarebytes settings, I have it set to "automatically quarantine malware upon detection." Yet, every morning I get a pop-up report report of the daily malwarebytes scan, and I need to open it, click to quarantine affected files, and then wait, and then shut the window. It only takes a few minutes a day, but I'd prefer to simply have this happen automatically. Is there a way to do this, so I stop getting the daily reports, but the files get quarantined automatically?
  2. With the help of a friend who is an electrical engineer, I've solved the problem. She wrote: As for your mouse-if multiple mice do the same thing, it's prrobably your computer. It may be getting a false input from another method. Is there a touchpad, roller ball, or joystick that may be producing this signal? You can disable it through control panel>hardware and then see if the issue goes away. A lot of times laptops exhibit that behavior when the touchpad has issues. I wrote back: You solved my computer problem - I was giving up, and about to buy a new computer! I had a USB ergon
  3. I posted a message at 12:40 am on June 4, and have not gotten any reply. I read that if I haven't heard in 48 hours, I should send a private message to a moderator, but I don't know how to do this. My original post is here: https://forums.malwarebytes.org/index.php?/topic/169020-mouse-sticks-to-left-side-could-this-be-a-virus-or-malware/ Thanks.
  4. Last night my mouse suddenly started moving to the left side of my screen and sticking there. I could move it up or down, but when I tried to move it to the right, it moves a few inches and then rapidly goes back to the left, before I can click on anything (exceptions: I can click on the start button which is all the way to the left on the bottom). I have taken these steps to troubleshoot, but none have helped. I'm writing to ask if you think this is likely to be a virus or malware problem, or if you have any other ideas about possible causes and troubleshooting steps: At the same time, th
  5. I misread your message and used the System Repair CD that I had previously created to boot from the CD to a command prompt, and ran chkdsk /r C: from there. I didn't start from an administrative command prompt within Windows. Is that equally good? Could there be any harm in doing it this way? Chkdsk says it's looking at 1582336 file records. But in about 30 minutes, it hasn't progressed beyond 0 percent complete, in stage 1. It says 87949 of 1582336 file records processed, but that number went from 87949 to 87965 in the past 15 minutes. It now lists four file record segments that are unrea
  6. I just tried to follow the instructions on running system file checker from a cmd prompt after booting from a repair C "D. So far the system tried to do a startup repair (this wasn't mentioned in the instructions), and gave me a a report saying "Startup Repair cannot repair this computer automatically. [To be clear, I don't think I really have a startup problem. My computer starts up regularly - it crashes when I go into Windows Explorer. But I had just turned off the computer when it was booting into Windows because I wanted it to boot from a CD instead. But I'm thinking all these tests mig
  7. I had wiped the flash drive in order to make the needed flash drive for Windows Defender Online, but I made a backup first, and had then done another quick reformat so it was no longer a startup drive. So I was able to put FSRT back on the flash drive and follow your instructions. It looks like it did what you asked. Here are the contents of fixlog.txt: Fix result of Farbar Recovery Tool (FRST written by Farbar) (x64) Version: 20-04-2014 02 Ran by SYSTEM at 2014-04-28 18:48:23 Run:3 Running from F:\ Boot Mode: Recovery ============================================== Content of fixlist: ***
  8. Thanks for staying with me! This last assignment seems like a Catch-22. We are trying to repair Windows Explorer, which hardly ever works. But I don't know how to get the program from my flash drive onto my desktop without using Windows Explorer. Is there any way to do some of these steps from a command prompt, without booting into Normal Mode? I downloaded onto a flash drive, and tried putting the flash drive into the USB slot after I booted the damaged computer, and hoped that autoplay would give me access to the files. But the option says that to open files and folders, it will still
  9. I'm back from a weekend away from home. I installed Windows Defender Online on a CD-R disk, and left it running while I was away. I canceled the Quick Scan and ran the Full Scan instead. When I got back home this afternoon, the screen asked if I wanted to clean the problems, and I said yes, and the screen said that it had successfully got rid of these problems: JS/Tracur.C JS/Tracur.B JS/Iestart.N Since then I've spent many hours trying to find a way to access the file you asked for, "C:\Windows\Windows Defender Offline\Support\MPLog-MM/DD/YYYY-HH/MM/SS .txt", but I haven't managed to na
  10. I managed to start roguekiller after quite a while, from Safe mode with networking, and it was finding many issues, but it seemed to get stuck about 20-25 % of the way through the scan. It also was hard to start it in Safe Mode, because I have so many icons that in that resolution I couldn't get to the icon on the desktop, and opening Windows Explorer usually doesn't work. I'm now trying to start it again in normal mode.
  11. I have determined that malwarebytes is not installed on my desktop. Should I install that as well as roguekiller? With roguekiller, you say that I should disconnect all USB or external drives. Does this mean I should not run roguekiller and Farbar Recovery Scan Tool from my USB flash drive?
  12. My desktop computer is now much improved, but still seems to have some problems. For example, I went to control panel, to get to the list of installed programs, to see if I already had malwarebytes installed, and it the control panel stopped responding. When I go to Windows Explorer it stops responding. I was certain that I had already installed Malwarebytes - I thought I had used it to clear up a problem a few weeks or a month ago - but I now can't find evidence that it's installed. When I can get it to respond again, I'll try again to install or re-install Malwarebytes.
  13. I finally managed to open Safe Mode with Networking (each mouse click took a very long time before it responded), and ran the FRST fix from the same directory of the flash drive where I ran it last time. After that, I rebooted, and now have a black background different from my usual Windows desktop, there are a number of icons but they are all pure white with no images, and the first 1 1/2 columns of icons have no words under them (except for the recycle bin). The Quick Launch bar (or is it the Start bar??) has a new background, but no icons other than the start icon on one end and the time
  14. Here's the contents of fixlog.txt: Fix result of Farbar Recovery Tool (FRST written by Farbar) (x64) Version: 20-04-2014 02 Ran by SYSTEM at 2014-04-23 22:50:38 Run:1 Running from G:\ Boot Mode: Recovery ============================================== Content of fixlist: ***************** Start ProxyServer: http=;https= BHO-x32: VMN Toolbar - {A057A204-BACC-4D26-8287-79A187E26987} - C:\PROGRA~2\VMNTOO~1\VMNTOO~1.DLL No File Toolbar: HKLM-x32 - VMN Toolbar - {A057A204-BACC-4D26-8287-79A187E26987} - C:\PROGRA~2\VMNTOO~1\VMNTOO~1.DLL No File C:\Users\Classic .NET A
  15. I'm afraid I'm stumped about how to answer your question about the proxy server, since I'm not sure what or where the proxy server would be, or whether I previously had one. I called my Internet provider, RCN, and they say they don't use a proxy server. I asked where to find the proxy server that is working on my computer, and he suggested I look in Internet Explorer - tools, Internet options - connections - Local Area Network Settings. I finally got to that place on my dysfunctional desktop, and the box next to "use a proxy server for your LAN" is unchecked. I looked in the same place on the
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