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Everything posted by Unicore

  1. According to the FTC, Support.com is still up to their old tricks to wit: "In December 2016, a complaint was filed against Support.com and Office Depot alleging their free PC Health Check Program purposely misidentified malware symptoms, and that consumers were then encouraged to purchase repair services. In March 2019, Office Depot agreed to pay $25 million and Support.com agreed to pay $10 million to settle the complaint. Office Depot and Support.com suspended use of the PC Health Check Program in 2016." https://www.ftc.gov/news-events/press-releases/2019/03/office-depot-tech-support-firm-will-pay-35-million-settle-ftc
  2. I recommend the use of CCleaner with one caveat. It is safe and effective for cleaning up temporary and junk files as well as cookies from most major browsers. However, CCleaner also has a built-in registry cleaner which should only be used under the direct supervision of a qualified malware removal expert. Routine or even occasional cleaning of the registry is not needed. It will not improve the speed or efficiency of your computer. Cleaning of the registry can cripple or completely disable your OS. Therefore, with that admonition is mind, CCleaner will work for you with Windows 7.
  3. The entire group of products made by IObit range from being potentially very dangerous to being completely useless. The best advice I can give you is to delete any and all IObit products you have on your computer.
  4. Thank you for bringing that site to my attention. While it can't be blocked with any version of Malwarebytes, it can be eradicated with uBlock Origin for both Chrome and Firefox. Thanks for the heads-up!
  5. I've been a MBAM user from the very start. Many years ago I purchased multiple MBAM discs off the shelf from my local Circuit City. I have used MBAM on all of my computers and even gave MBAM to friends and family as gifts. I can say emphatically that MBAM has provided excellent protection for all of my computers and I have seen the results by way of malware that was blocked and/or quarantined. Therefore, from personal experience I know that it works. I have also been a Consumer Reports subscriber for about 50 years and have found their evaluations to be consistently reliable although sometimes they do indeed miss the mark. Again, based upon my personal experience it would seem that their evaluation of MBAM was incorrect. However, I am curious about the Consumer Reports review and whether or not MBAM intends to address the issue. I have followed the MBAM blog and I have not yet seen this issue discussed. I would really be pleased if Marcin would comment and help ally our fears. It would be nice if Consumer Reports revealed their testing procedures as well.
  6. Indeed, considering that their parent company settled a lawsuit in 2013 in which they used "scareware", I don't think either company is trustworthy. The parent company was found to have engaged in fraudulent and misleading conduct.
  7. The main problem is that IObit ASC uses a registry cleaner and registry cleaners are really nothing more than snake oil and should be avoided. Routine cleaning of your registry provides no benefit but is potentially harmful to your operating system. It's not just IObit. There are other software companies that produce registry cleaners as well and those too should be avoided. As I stated before, this is not a debatable issue. Microsoft does not support the use of registry cleaners to wit: Microsoft’s official position on the use of Registry Cleaners Microsoft does not support the use of registry cleaners Microsoft is not responsible for issues caused by using a registry cleaning utility. Microsoft cannot guarantee that problems resulting from the use of a registry cleaning utility can be solved https://www.thewindowsclub.com/microsoft-support-registry-cleaners-windows
  8. The best thing you can do is to get rid of all Auslogics programs on your computer. They make a variety of computer optimizer programs (disc defrag, registry cleaner, etc.) and all of the programs they make are nothing more than snake oil. They are worthless and the sad thing is they can potentially damage your computer. If you need to defragment your disk drive use the Windows built-in program.
  9. The problem is that Auslogics Boostspeed 10 has a conglomeration of programs thrown together that purport to "fix" your PC. And one of these programs is a registry cleaner. Plain fact of the matter is your registry does not need to be cleaned or fixed. But using a registry cleaner has a great potential to corrupt your OS. And that is why Malwarebytes correctly identifies Auslogics Boostspeed 10 as a PUP. Programs such as Auslogics Boostspeed 10 should never be used on any computer.
  10. In reality there is no debate concerning IObit software. They have a very long history of creating products that are worthless and/or potentially very damaging. No reputable security expert would ever recommend the use of any IObit product. The best advice concerning any and all IObit software is to remove it from your computer.
  11. I downloaded the beta and now att.net loads without any problems. Thank you!
  12. Using https://start.att.net or http://start.att.net both Firefox and Chrome hang up on "Waiting for static.jade.synacor.com...".
  13. No, neither HTTP://att.start.net nor HTTPS://att.start.net will load with Malwarebytes Component package version 1.0.374 installed. Also, it makes no difference if the HTTPS Everywhere Extension is installed in Firefox. The problem is within Malwarebytes. My solution thus far has been to drop att.net as my home page and I'm now using msn.com until Malwarebytes gets this problem solved.
  14. I have some information that might be of help. I run three different computers including a Dell laptop, a Toshiba laptop and an HP desktop. All have Windows 10 Home and run Windows Defender as well as Malwarebytes Premium. I am not able to load the ATT.Net home page on the Toshiba or the HP but I am able to load the ATT.net home page on the Dell. The Dell is running MBAM version with Component package version 1.0.365 and Update package version 1.0.5502. Both the HP and the Toshiba have a different Component package version 1.0.374. Could it be that Component package version 1.0.365 allows ATT.net to run while the newer version(s) block it?
  15. Malwarebytes has sorted out the problem a long time ago. Reputable security experts do not recommend the use of any software made by IObit.
  16. None of the IObit programs are safe to use on your computer. They have a long history of producing software that causes more harm than good.
  17. The review you mentioned was written by Jeffrey L. Wilson who also has very high praise for nine other system tuneup programs. As a matter of fact he rates five of the other system tuneup utilities as better than the IObit program and the other three are rated equal to the IObit program. Therefore the IObit program is a second rate tuneup utility based upon Mr. Wilson's rating. However, in reality, all of the rated programs should not be used because they involve the use of registry cleaners. You do not need a registry cleaner. It will harm your OS. Registry cleaners are nothing more than digital snake oil: https://answers.microsoft.com/en-us/windows/forum/windows_7-performance/are-registry-cleaners-safe-to-use/1a25f8c1-d12e-43d1-a01d-a8f43d6aee2f?auth=1
  18. Actually you should do your own independent and objective research. The result of that research will be that IObit has a long history of producing software that will harm your computer and that any and all of their products should be avoided. Why put a known thief in charge of your security?
  19. There is absolutely no reason to use any software made by IObit. The company and its products are not trustworthy.
  20. Thanks Porthos, that worked! I would caution anyone else that if they follow this clean and reinstall, that it will remove all of your default settings and exclusions. Therefore, before you clean the old version from your system, make sure you know all of your current settings and the exclusions you've set so that you can update the reinstalled version.
  21. No, the latest database update does not work for CyberGhost 6 VPN. I still get the block unless I add an exclusion. I have version with component package version 1.0.236 and update package version 1.0.3307.
  22. Anything made by IObit is to be avoided as it can be dangerous to have on your computer. And fully removing IObit software can be very difficult.
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