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thomasjk

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About thomasjk

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  1. I experienced this same issue on my laptop. I use Firefox 58.0.2 and the downloads go the Downloads folder. I was able to work around this issue by right clicking on the downloaded file and selecting "Run as Administrator". I am logging in to windows as an administrator and had not had the issue with the previous download. The problem also occurred when I attempted to install using the Malwarebytes and selecting Settings-->Install application updates.
  2. I tried the link in your post and Malwarebytes immediately blocked it. Says enough for me.
  3. I'm not running the insider preview build. The machine is running: Windows 10 home Version 1607 OS build 14393.321 32bit
  4. It looks like my report was premature. I checked the machine in question and my wife reported 2 BSOD's in the last 2 days. Looks like something else is going on. Where do we go from here? I can attach the mindump files if needed.
  5. Its now been 10 days since I unchecked the "Scan for Rootkits". There have been no BSOD's so far.
  6. I unchecked the "Scan for RootKits" setting on the machine having the problem. My laptop which also has the same version of MalwareBytes has never had a BSOD related to MalwareBytes. I never checked the RootKit scan box on the laptop. I'll report back if I see any more BSODs' on the Desktop machine. Both machine have the Win 10 Anniversary Update installed.
  7. No Joy. The BSOD returned last night with exactly the same error.
  8. I checked for updates and the only updates downloaded were for Windows Defender. All other Win 10 updates are installed. I have re-installed MBAM after running the clean tool. I will let you know if I still have issues.
  9. Thanks fro responding Advancedsetup attached are the three logs you requested. FRST.txt Addition.txt CheckResults.txt
  10. Over the last few weeks I have been getting a BSOD when ever Malicious Website Protection is enabled. I had it disabled for a little over two weeks and had no BSOD. I re-enabled it 2 days ago and this morning the machine rebooted immediately after starting up. There was another BSOD after the second start up. There was a Windows 10 update in progress at the time, so I disabled the Malicious Website Protection to allow the update to complete. So far the machine is running fine with Malicious Website Protection disabled. I'm attaching the mindump files produced this morning. In all cases the err
  11. I just got back on the machine with the issue and Malwarebytes is working normally. Lets close this thread and if I continue to have issues I will open a new thread.
  12. No confusion. I didn't word my response very well. I had fully intended to reboot from safe mode and then scan.
  13. I will try safe mode and then run the scan. Hopefully I will be able to do this tomorrow.
  14. In reading the MBAM Clean removal process it says to deactivate the license. I am unable to open the Dashboard to do this. If I run the removal process and do not deactivate the license will I be it still be recognized as activated when I reinstall.
  15. On my win 7 desktop I cannot launch the Malware-bytes dashboard from the Start Menu nor can I open the dashboard by right clicking in the icon in the the system tray. My laptop with windows 10 works as expected. Malwarebytes on the windows 7 machine appears to update the database as expected I am unable to bring open the dashboard by any means. Any thoughts on how to correct this issue?
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